ViewSonic VX2728J User manual

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website.
VX2728J
Display
User Guide
Model No. VS19277
P/N: VX2728J | VX2728J-7

2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

3
Safety Precauons
• Read these instructions completely before using the equipment.
• Keep these instructions in a safe place.
• Heed all warnings and follow all instructions.
• Sit at least 18” / 45 cm from the monitor.
• When installing the monitor, please leave 4” / 10 cm of open space around the
monitor for ventilation safety purposes.
• Always handle the display with care when moving it.
• Always use cabinets or stands or installation methods recommended by the
manufacturer of the monitor set.
• Always use furniture that can safely support the monitor.
• Always ensure the monitor is not overhanging the edge of the supporting
furniture.
• Do not place the monitor where children are likely to be present.
• Always educate children about the dangers of climbing on furniture to reach the
monitor or related equipment.
• Always route and manage cords and cables connected to your monitor so they
cannot be tripped over, pulled, or grabbed.
• Exercise caution when removing the rear cover of the monitor. This monitor
contains high-voltage parts.
• Do not use this equipment near water. To reduce the risk of fire or electric
shock, do not expose the monitor to rain or moisture.
• Avoid exposing the monitor to direct sunlight or other sources of sustained heat.
Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
monitor to dangerous levels.
• Clean with a soft, dry cloth. If further cleaning is required, see the
“Maintenance” section in this guide for further instructions.
• Avoid touching the screen. Skin oils are difficult to remove.
• Do not touch, rub, or apply pressure to the monitor screen, as it may
permanently damage the screen.
• Do not place the monitor in an unstable location.
• Do not place the monitor on tall furniture (for example, cupboards or bookcases)
without anchoring both the furniture and the monitor to a suitable support.
• Do not place the monitor on cloth or other materials that may be located
between the product and supporting furniture.

4
• Place the monitor in a well-ventilated area. Do not place anything on the display
that prevents heat dissipation.
• Do not place heavy objects on the display, video cable, or power cord.
• Do not place items that might tempt children to climb, such as toys and remote
controls, on the top of the monitor or furniture on which the product is placed.
• If smoke appears, an abnormal noise, or a strange odor is present, immediately
switch the display off and contact your dealer or ViewSonic. It is dangerous to
continue using the display.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adaptor and do not attempt to force the plug into
the outlet.
• Please confirm the distribution system installed in the building. The system
should provide a circuit breaker rated at 120/240V, 20A.
• When connecting to a power outlet, DO NOT remove the grounding prong.
Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched, particularly at the
plug, and at the point where it emerges from the equipment. Be sure that the
power outlet is located near the equipment so that it is easily accessible.
• Only use attachments/accessories specified by the manufacturer.
• Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the equipment. When a cart is used, use with caution
when moving the cart/equipment combination to avoid injury from tipping over.
• Unplug this equipment when it will be unused for long periods of time.
• Refer all servicing to qualified service personnel. Service will be required when
the unit has been damaged in any way, such as: if the power-supply cord or
plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit
is exposed to rain or moisture, or if the unit does not operate normally or has
been dropped.
• Excessive sound volume from ear-/headphones may cause hearing damage/
hearing loss.
• Adjustment of the volume control as well as the equalizer may increase the ear-/
headphones output voltage and therefore, the sound volume level.
• The factors influencing the ear-/headphones output other than those specified
by the manufacturer (e.g. operating system, equalizer software, firmware,
driver) may increase the ear-/headphone output voltage and therefore, the
sound volume level.

5
• Fastening the monitor to a wall or fixed object using cordage or other restraining
devices can help support the weight of the monitor in order to prevent the
monitor from falling over.
or VESA wall mounting hole
NOTE:
• Restraining device/cordage should be able to withstand 100N force.
• Make sure the cordage is straightened, and any slack is removed. The back
of the device shall face the wall to ensure the device cannot tilt under
external force.
• Make sure the monitor does not tilt under external force at any height and
rotation angle of the device.
• If the existing monitor is going to be retained and relocated, the same
considerations as above should be applied.

6
Safety Precautions....................................................... 3
Introduction ................................................................ 8
Package Contents ...................................................................................................8
Product Overview...................................................................................................9
Front and Rear View................................................................................................ 9
I/O Ports ................................................................................................................. 9
Initial Setup............................................................... 10
Installing the Stand...............................................................................................10
Wall Mounting......................................................................................................11
Using the Security Slot..........................................................................................12
Making Connections.................................................. 13
Connecting to Power ............................................................................................13
Connecting External Devices ................................................................................14
Using the Monitor ..................................................... 15
Adjusting the Viewing Angle.................................................................................15
Height Adjustment ................................................................................................ 15
Swivel Adjustment................................................................................................. 16
Tilt Angle Adjustment............................................................................................ 17
Turning the Device On/Off ...................................................................................18
Quick Menu........................................................................................................... 19
Hot Keys ................................................................................................................ 20
Configuring the Settings .......................................................................................22
General Operations............................................................................................... 22
On-Screen Display (OSD) Menu Tree .................................................................... 24
Contents

7
Appendix................................................................... 28
Specifications........................................................................................................28
Glossary ................................................................................................................30
Troubleshooting ...................................................................................................34
Maintenance.........................................................................................................36
General Precautions.............................................................................................. 36
Cleaning the Screen............................................................................................... 36
Cleaning the Case.................................................................................................. 36
Regulatory and Service Information .......................... 37
Compliance Information.......................................................................................37
FCC Compliance Statement................................................................................... 37
Industry Canada Statement................................................................................... 37
CE Conformity for European Countries ................................................................. 37
Declaration of RoHS2 Compliance......................................................................... 38
Indian Restriction of Hazardous Substances ......................................................... 39
Product Disposal at End of Product Life................................................................ 39
Copyright Information ..........................................................................................40
Customer Service..................................................................................................41
Limited Warranty .................................................................................................. 42
Mexico Limited Warranty...................................................................................... 45

8
Introducon
Package Contents
• Monitor
• Power cord
• Video cable
• Quick start guide
NOTE: The power cord and video cables included in your package may vary
depending on your country. Please contact your local reseller for more
informaon.

9
Product Overview
Front and Rear View
I/O Ports
HDMI HDMI DP
1
2 2
34
1. DC IN 2. HDMI 3. DisplayPort 4. Audio Out
NOTE: For more informaon about the 1(«)/2/3/4/5( ) key and its funcons,
refer to “Hot Keys” on page 20.

10
Inial Setup
Installing the Stand
1
2
3
NOTE: Always place the device on a at, stable surface. Failure to do so may
cause the device to fall and damage the device and/or result in personal
injury.

11
Wall Mounng
NOTE: Only use UL Cered wall mount kits.
100 mm
100 mm
Refer to the table below for the standard dimensions for wall mount kits.
Maximum
Loading Hole Paern (W x H) Interface Pad (W x H x D) Pad Hole Screw Specicaon
& Quanty
14 kg 100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm M4 x 10 mm
4 pieces
NOTE: Wall mount kits are sold separately. To obtain a wall mounng kit,
contact ViewSonic® or your local dealer.
1. Turn o the device and disconnect all cables.
2. Place the device on a at, stable surface with the screen facing down.
3. Remove the monitor stand.
1 2
4. Aach the mounng bracket to the VESA mounng holes at the rear of the
device. Then secure it with four (4) screws (M4 x 10 mm).
5. Follow the instrucons that come with the wall mounng kit to mount the
monitor onto the wall.

12
Using the Security Slot
To help prevent the device from being stolen, use a security slot locking device to
secure the device to a xed object.
Addionally, fastening the monitor to a wall or xed object using a security cable
can help support the weight of the monitor in order to prevent the monitor from
falling over.
Below is an example of seng up a security slot locking device on a table.

1313
Making Connecons
This secon guides you on how to connect the monitor with other equipment.
Connecng to Power
1. Connect the power cord to the DC IN jack at the rear of the device.
2. Plug the power adapter into a power outlet.
1 2

14
Connecng External Devices
HDMI
Displa
yPor
tD
isplayPort
HDMI

1515
Using the Monitor
Adjusng the Viewing Angle
Height Adjustment
Lower or raise the monitor to the desired height (0 to 130 mm).
NOTE: When adjusng, press down rmly along the adjustment track holding
the monitor with both hands on the side.

16
Swivel Adjustment
Swivel the monitor to the le or right for the desired viewing angle (60˚).

17
Tilt Angle Adjustment
Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 20˚).
NOTE: When adjusng, support the stand rmly with one hand while lng the
monitor forwards or backwards with the other hand.

18
Turning the Device On/O
1. Plug the power cord into a power outlet.
2. Press the Power buon to turn on the monitor.
3. To turn the monitor o, press the Power buon again.
NOTE: The monitor will sll consume some power as long as the power cord
is connected to the power outlet. If the monitor is not being used for a
long period of me, please disconnect the power plug from the power
outlet.
Using the Control Panel Keys
Use the control panel keys to access the Quick Menu, acvate Hot Keys, navigate
the On-Screen Display (OSD) Menu, and change the sengs.
1(«)235( )
4

19
Quick Menu
Press the 1(«)key to acvate the Quick Menu.
View Mode
Standard
Game
Movie
Web
Text
Mac
Mono
NOTE: Follow the key guide that appears on the screen to select the opon or
make adjustments.
Menu Descripon
ViewMode Select one of the preset color sengs.
Volume Adjust the level, or mute the volume.
Contrast/Brightness Adjust the contrast or brightness level.
Input Select Select the input source.
Exit Exit the Quick Menu.

20
Hot Keys
When the On-Screen Display (OSD) Menu is o, you can quickly access special
funcons by using the control panel keys.
Key Descripon
1(«) +2Press and hold the keys to lock/unlock the OSD Menu.
When the menu appears on the screen, connue holding both
keys for 10 seconds to lock/unlock the OSD Menu.
1
OSD Lock/Unlock
Locking OSD
Press and hold for 10s to lock OSD
If the OSD Menu is locked, the below message will appear on the
screen:
OSD Lock/Unlock
OSD Locked