ViewSonic ViewBoard VS18189 User manual

ViewBoard® Cast Button
VS18189
User Guide
Brugervejledning
Handleiding
Käyttöopas
Manuel utilisateur
Bedienungsanleitung
Manuale utente
Brukerveiledning
Podręcznik użytkownika
Руководство пользователя
Guía del usuario
Användarguide
Kullanım Kılavuzu
Panduan Pengguna
Uživatelská příručka
使用指南
使用指南
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2
Device Requirements
• Windows 7/8/10/11 and vCast.
• MacOS 10.10 or above
• ViewSonic IFP/CDE series device with vCast installed and
acvated.
• VB-WPS-001: Device(s) supports fully-featured USB Type-C
funcon cover USB & DP port
• VB-WPS-003: Device(s) support HDMI & USB Type-A
NOTE:ﾠFor BYOM feature: ViewSonic IFP/CDE series
device connected with VB-CAM-201 webcam.
Pairing
Windows PC and MacBook Pairing
VB-WPS-001
Figure 1 VB-WPS-003 Figure 2
1. Plug-in the ViewBoard® Cast Buon into your Windows
PC or MacBook to pair.
• For VB-WPS-001: Please plug-in to the USB Type C
port (Figure 1).
• For VB-WPS-003: Please plug-in to both the HDMI out
and USB Type A ports (Figure 2).
2. If it is the rst me to pair the ViewBoard® Cast Buon
with your Windows PC, please double click “ViewBoard
Cast.exe” in: PC > CD Drive > ViewBoard Cast.
NOTE:ﾠIf running on a MacBook, please enter the user
password to access the applicaon installaon
permission.
English

3
3. For PC, with the applicaon installed, ViewBoard® Cast
will launch automacally aer the ViewBoard® Cast
Buon is plugged into the PC.
4. The pairing dialogue box will pop up on your PC. Please
enter the Network Name, Password, and the vCast IP
address shown on the IFP/CDE device(s) home screen.
5. Click OK to complete the pairing of the ViewBoard® Cast
Buon and the IFP/CDE device(s) (Figure 3).
Figure 3
6. Remove the ViewBoard® Cast Buon and then plug it in
again to start sharing (Figure 4).
Figure 4

4
7. If the ViewBoard® Cast Buon has been paired, and you
would like to pair it with another IFP/CDE device, please
click the “Pairing-Switch Buon” at the boom right
corner (Figure 5) and re-enter the network informaon
to re-pair the ViewBoard® Cast Buon (Figure 6). Aer
the ViewBoard® Cast Buon is re-paired, please remove
it and plug it in again to start sharing.
Figure 5 Figure 6
ViewBoard IFP/CDE Pairing
You can also plug-in the ViewBoard® Cast Buon into IFP/
CDE device(s) to pair if the IFP/CDE device(s) is connected to
a LAN (Ethernet cable).
For VB-WPS-001:
1. Aach the USB Type C to USB Type A adapter to the VB-
WPS-001 ViewBoard® Cast Buon (Figure 7).
2. Then plug the ViewBoard® Cast Buon into the IFP/CDE
device’s USB port for pairing.
Figure 7
NOTE:ﾠThe USB Type C to USB Type A adapter is for
oponal IFP/CDE device pairing only.

5
For VB-WPS-003:
1. Plug the USB Type A cable into the IFP/CDE device’s USB
port for pairing.
2. A “Pairing” dialogue box will appear.
3. Enter the Network Name and Password, then select
Save to pair (Figure 8).
Figure 8
Screen Sharing
Figure 1
Figure 3 Figure 4
Figure 2
NOTE:ﾠEnsure the ViewBoard® Cast Buon is plugged
into your Windows PC/MacBook.

6
1. When the ViewBoard® Cast Buon is connecng to
your device, the LED indicator will be ashing blue.
Your device is ready for screen sharing when the LED
indicator changes to stac blue (Figure 1).
2. Tap the buon of the ViewBoard® Cast Buon to
share your device’s screen to another display. The
LED indicator will change from blue to white when it’s
successfully connected and sharing (Figure 2).
3. If the LED indicator only ashes white and fails to
connect, please ensure the IFP/CDE device(s) are
working correctly and that the pairing informaon is
entered correctly (Figure 3 and 4).
BYOM
Introducon
ViewBoard Cast Buon’s advanced feature of BYOM (Bring
your Your Own Meeng) lets you use your own laptop to
host a video conference with your preferred conferencing
soware (e.g., Microso Teams, Zoom, and Google Meet).
You can extend your meeng to a ViewSonic IFP/CDE series
device, opmizing workplace producvity.
Tap to share screen
In-room Participants
USB Type-A / Type-C
RJ45
Organization Network
Remote Participant
Remote Participant
NOTE:ﾠViewSonic IFP/CDE series device with built-in or
external USB VB-CAM-201 webcam is required
to use this feature.

7
How to Use the BYOM feature
1. Plug the ViewBoard Cast Buon into your laptop.
2. Start the vCast or the vCastPro and wait for the
ViewBoard Cast Buon to connect with the camera.
NOTE:ﾠConnecon to the camera is established when
the camera icon on the ViewBoard Cast changes
from gray to white.
Figure 1 Figure 2
3. Start a meeng on Microso Teams, Zoom, or Google
Meet from your laptop.
4. Tap the ViewBoard Cast Buon to share content onto
the ViewBoard IFP/CDE device.
5. Select “ViewBoard Cast” as your Microphone/Speaker
source and “ViewBoard Webcam” as your Camera
source from the conferencing soware
NOTE:ﾠRefer to the screenshots on the next page.

8
Conferencing
Software Audio and Video Settings
Microsoft Teams
Audio
Video
Google Meet
Audio
Video
Zoom
Audio
Video

9
Network informaon
• Wi-Fi: 802.11ac 5GHz channel for table on non-DFS
channels in your country.
NOTE:ﾠIn the USA, channels are 36~48 and 149~165.
• Bandwidth: At least 10Mbps in a typical deployment.
Latency shall be less than 50ms for HD video streaming,
more than 10Mbps is required.
• Ports:
 TCP 56789, 25123, 8212, 8000, 8600
 UPD 48689, 25123
• Port and DNS for acvaon:
Port: 443
 DNS: hps://vcastacvate.viewsonic.com
• OTA service:
Server Port: TCP 443
 Server FQDN Name:
hps://vcastupdate.viewsonic.com

10
Appendix
Troubleshoong
This secon describes some common problems that you may
experience when using the ViewBoard Cast Buon.
NOTE:ﾠPlease contact your sales representave or IT
department if you are experiencing any further
problems.
Problem or Issue Possible Solutions
ViewBoard Cast
Buon is not pairing
with IFP/CDE device
• Check that the ViewBoard Cast Buon is
plugged into your laptop.
• Check that the LED indicator changes to
stac blue.
LED indicator is only
ashing white
• Check that the IFP/CDE device is working
correctly.
• Verify that the pairing informaon is
entered correctly.
IFP/CDE device cannot
be found in the
conferencing soware
• Re-plug the USB webcam into the IFP/CDE
device and restart the IFP/CDE device.
Audio and/or video is
not outpung from
the IFP/CDE device
• Check the device sengs of the
conferencing soware.
• Check the volume sengs of the laptop
and the IFP/CDE device.
• Restart the IFP/CDE device.
Audio and/or video
stops working during
the conference
• Check that the network signal is strong.
• Check device sengs in the conferencing
soware.
• Re-pair the ViewBoard Cast Buon with
the IFP/CDE device.
• Restart the vCast or vCastPro and
reconnect your laptop to the IFP/CDE
device.

11
Problem or Issue Possible Solutions
Bad audio and/or
video quality through
the IFP/CDE device
• Ensure the Wi-Fi network signal strength
is good.
• Use 5GHz channel. The allocated
bandwidth must be at least 10Mbps or
higher.
• The network status of Buon and IFP/
CDE devices can be detected through the
one-key diagnosis funcon.
• SOP: Run the ViewBoard Cast program>
Click the “Seng” icon> Select “One-key
diagnosis”> Click “Start” on the One-Key
Diagnosis page.
• Restart vCast or vCastPro.

12
Problem or Issue Possible Solutions
“NO DISPLAYPORT
SIGNAL” or “NO HDMI
SIGNAL” is displayed
on IFP/CDE aer
screen cast
• Use the “one-key diagnosis” funcon to
check whether the PC port (Type-C or
HDMI port) that the buon is plugged
into can acquire image normally.
• If you are using VB-WPS-001, please make
sure that the Type-C port of the computer
supports DP image output.
• If the Type-C port of the computer
supports DP image output, please re-plug
it into the PC and try again. It may be
that the cable plug into the Type-C port is
unstable and causes no image output.
Remote parcipant
hears an echo when
speaking
• Avoid placing the webcam (with
microphone) or microphone next to the
speaker.
• Avoid facing the webcam (with
microphone) or microphone toward the
speak.
• Reduce the microphone volume to max.
100% if needed.
• Adjust the volume of the IFP/CDE device
to 30% or less.
• Adjust your laptop volume to 70% or less.
Volume is too low
• Verify that your microphone is not muted
on the OS audio sengs.
• Increase the microphone volume in the
OS audio seng.
• Update the webcam or speaker to the
latest rmware.

13
Problem or Issue Possible Solutions
If you encounter other
issue that cannot
be solved, please
explain the issue
phenomenon or take
a video, and acquire
the log for us to
analyze
• SOP: Reproduce the issue> Click the
“Seng” icon> Select “Acquire log”>
Aer Acquire the logs, click “Open logs”
and copy dongle.txt and log.zip to us.

14
Regulatory and Service Informaon
Compliance Informaon
This secon addresses all connected requirements and
statements regarding regulaons. Conrmed corresponding
applicaons shall refer to nameplate labels and relevant
markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operaon is
subject to the following two condions: (1) this device may
not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operaon. This equipment has been
tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon
against harmful interference in a residenal installaon. This
equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with
the instrucons, may cause harmful interference to radio
communicaons. However, there is no guarantee that
interference will not occur in a parcular installaon. If this
equipment does cause harmful interference to radio or
television recepon, which can be determined by turning
the equipment o and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.

15
Canadian Regulatory Statements
This device complies with Industry Canada license-exempt
RSS standard(s). Operaon is subject to the following two
condions: (1) this device may not cause interference,
and (2) this device must accept any interference, including
interference that may cause undesired operaon of the
device.
CE Conformity for European Countries
The device complies with the EMC Directive
2014/30/EU and Low Voltage Directive 2014/35/
EU.
The following informaon is only for EU-member states:
The mark shown to the right is in compliance
with the Waste Electrical and Electronic
Equipment Direcve 2012/19/EU (WEEE). The
mark indicates the requirement NOT to dispose
of the equipment as unsorted municipal waste,
but use the return and collecon systems
according to local law.

16
Enhedskrav
• Windows 7/8/10/11- og vCast
• MacOS 10.10 eller nyere
• ViewSonic enhed i IFP/CDE-serien med vCast installeret og
akveret.
• VB-WPS-001: Enheder der understøer fuldt udstyret USB
Type-C-funkoner på en USB- og DP-port.
• VB-WPS-003: Enheder der understøer HDMI & USB
Type-A.
BEMÆRK:ﾠTil BYOM-funkon: ViewSonic IFP/CDE-
serien enhed lsluet med VB-CAM-201-
webkamera.
Parring
Parring med en Windows pc og MacBook
VB-WPS-001
Figur 1 VB-WPS-003 Figur 2
1. Sæt ViewBoard® Cast-knappen i din Windows pc eller
MacBook, for at parre med den.
• På VB-WPS-001: Sæt enheden i en USB Type C-port
(gur 1).
• På VB-WPS-003: Sæt enheden både i HDMI-udgangen
og USB Type A-porten (gur 2).
2. Hvis det er første gang du parrer ViewBoard® Cast-
knappen med din Windows pc, skal du dobbeltklikke
på “ViewBoard Cast.exe” i: PC > CD Drive > ViewBoard
Cast.
Dansk

17
BEMÆRK:ﾠHvis du bruger en MacBook, skal du indtaste
brugeradgangskoden for at få adgang l
programmets installaonslladelse.
3. På pc - når programmet er blevet installeret - starter
ViewBoard® Cast automask, når ViewBoard® Cast-
knappen lslues pc’en.
4. Parringsdialogboksen vises på din pc. Indtast
netværksnavnet, adgangskoden og vCastReceiver IP-
adressen, der vises på IFP/CDE-enhedernes startskærm.
5. Klik på OK for, at afslue parringen af ViewBoard® Cast-
knappen og IFP/CDE-enhederne (gur 3).
Figur 3
6. Fjern ViewBoard® Cast-knappen, og sæt den i igen, for at
starte delingen (gur 4).
Figur 4

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7. Hvis ViewBoard® Cast-knappen er parret, og du gerne
vil parre den med en anden IFP/CDE-enhed, skal du
klikke på “Parringsski-knappen” i nederste højre hjørne
(gur 5). Indtast netværksoplysningerne igen, for at
parret ViewBoard® Cast-knappen igen (gur 6). Når
ViewBoard® Cast-knappen er parret igen, skal du erne
den og sæe den i igen, for at starte delingen.
Figur 5 Figur 6
ViewBoard IFP/CDE-parring
Du kan også sæe ViewBoard® Cast-knappen i IFP/CDE-
enhederne for at parre dem, hvis IFP/CDE-enhederne er
forbundet l et LAN-netværk (Ethernet-kabel).
På VB-WPS-001:
1. Sæt USB Type C l USB Type A-adapteren på VB-
WPS-001 ViewBoard® Cast-knappen (gur 7).
2. Sæt dereer ViewBoard® Cast-knappen i IFP/CDE-
enhedens USB-port, for at parre dem.
Figur 7
BEMÆRK:ﾠUSB-type C l USB Type A-adapter er kun l
parring af en ekstra IFP/CDE-enhed.

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På VB-WPS-003:
1. Sæt USB Type A-kablet i IFP/CDE-enhedens USB-port, for
at parre dem.
2. Hereer vises dialogboksen “Parring”.
3. Indtast netværksnavn og adgangskode, og vælg dereer
Save (Gem), for at parre dem (gur 8).
Figur 8
Skærmdeling
Figur 1
Figur 3 Figur 4
Figur 2
BEMÆRK:ﾠSørg for, at ViewBoard® Cast-knappen er
sluet l din Windows pc/MacBook.

20
1. Når ViewBoard® Cast-knappen opreer forbindelse l
din enhed, blinker LED-indikatoren blåt. Din enhed er
klar l deling af skærmen, når LED-indikatoren begynder,
at lyse blå (gur 1).
2. Tryk på knappen på ViewBoard® Cast-knappen, for
at dele enhedens skærm på en anden skærm. LED-
indikatoren skier fra blå l hvid, når den er forbundet
og deles (gur 2).
3. Hvis LED-indikatoren kun blinker hvidt og forbindelsen
ikke kan oprees, skal du sørge for, at IFP/CDE-
enhederne fungerer korrekt, og at parringsoplysningerne
er indtastet korrekt (gur 3 og 4).
BYOM
Indledning
Med den avancerede fukon BYOM (Bring Your Own
Meeng/Tag dit eget møde med) på ViewBoard Cast-
knappen kan du starte en videokonference på din egen
bærbare computer med din foretrukne konferencesoware
(fx Microso Teams, Zoom eller Google Meet). Mødet kan
udvides l et ViewSonic IFP/CDE-enhed, så du opmerer
produkviteten på arbejdsstedet.
Tap to share screen
In-room Participants
USB Type-A / Type-C
RJ45
Organization Network
Remote Participant
Remote Participant
BEMÆRK:ﾠViewSonic IFP/CDE-seriens enhed med
indbygget eller eksternt USB VB-CAM-201
webcam er påkrævet for at bruge denne
funkon.