Viking spas Destiny River Spas 2011 User manual

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TABLE OF CONTENTS
•Important Safety Instructions 2
Personal Safety Precautions 5
Installation and Set-Up Instructions 5
Electrical Requirements (VS-500 & 501) 5
GFCI Wiring Installation (220v) 7
Electrical Specifications 8
•Operation Instructions 9
Topside Control Instructions (all single pump systems) 10
Topside Functions 11
Diagnostic Messages 12
Aurora III, Royale, Legacy, Legend & Heritage Features 14
Topside Control Instructions (Royale ETS, Legacy, Legend & Heritage) 15
Spa Jets and Air Controls 18
•Spa Startup Directions 21
Fill the Spa With Water 21
Skimmer Side Filter 21
Add Start-Up Chemicals 21
•Maintenance 22
Spa Draining 22
Spa Surface Care 23
Long-Term Storage 23
Pillow Maintenance 23
Filter Cleaning 24
Spa Cabinet Maintenance 24
•Ozonator 26
•Gallon Specifications 26
•Spa Situations & Solutions 27
• Trouble Shooting 28
1

IMPORTANT SAFETY INSTRUCTIONS
When installing and using this electrical equipment, basic safety pre-
cautions should always be followed, including the following:
READ AND FOLLOW
ALL INSTRUCTIONS
1. WARNING:To reduce the risk of injury, do not permit
children to use this product unless they are closely supervised
at all times. Keep spa cover locked when not in use.
2. A wire connector is provided on this unit to connect a minimum
No. 8 AWG (8.4mm2) solid copper conductor between this
unit and any metal equipment, metal water pipe or conduit
within 5 feet (1.5m) of the unit.
3. DANGER:Risk of Injury. The suction fittings in this spa are
sized to match the specific water flow created by the pump.
Should the need arise to replace the suction fittings or the
pump, be sure that the flow rates are compatible. Never
operate the spa if the suction fittings arebroken or missing.
Never replace a suction fitting with one rated less than the flow
rate marked on the original fitting.
4. DANGER:Risk of Accidental Drowning. Extreme Caution
must be exercised to prevent unauthorized access by children.
Toavoid accidents, insurethat children cannot use this spa
unless they are supervised at all times.
5. DANGER:Risk of Electric Shock. Install at least 5 feet (1.5m)
from all metal surfaces. As an alternative, a spa may be
installed within 5 feet of metal surfaces if each metal surface is
permanently connected by a minimum No. 8 AWG (8.4mm2)
solid copper conductor to the wire connector on the terminal
box that is provided for this purpose.
2

6. DANGER:Risk of Electric Shock. Do not permit any
electrical appliance, such as a light, telephone, radio or
television within 5 feet (1.5m) of a spa.
7. WARNING:To Reduce the Risk of Injury:
a) Before using your spa you should check the water
temperature with a thermometer that is known to be
accurate. The water temperaturein a spa should never
exceed 104°F (40°C). A water temperature of 104°F is
considered safe for a healthy adult. Lower water
temperatures are recommended for young children and
when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for
causing fetal injury during the early months of pregnancy,
pregnant or possibly pregnant women should limit spa water
temperature to 100°F (38°C).
c) The use of alcohol, drugs, or medication before or during
spa use may lead to unconsciousness with the possibility of
drowning.
d) Persons suffering from obesity or with a medical history of
heart disease, low or high blood pressure, circulatory
system problems or diabetes should consult a physician
before using a spa.
e) Persons using medication should consult a physician before
using a spa since some medication may induce drowsiness
while other medications may affect heartrate, blood
pressureand circulation.
8. The causes, symptoms and affects of hyperthermia may be
described as follows:
Hyperthermia occurs when the internal temperatureof the body
reaches a level several degrees above the normal temperature
of 98.6°F. The symptoms of hyperthermia include an increase
in the internal temperatureof the body,dizziness, lethargy,
drowsiness and fainting.
The effects of hyperthermia include:
•Failureto feel heat
•Failure to recognize the need to exit the spa
3

•Unawareness of impending hazards
•Fetal injury in pregnant women
•Physical inability to exit the spa or hot tub
•Unconsciousness resulting in the potential of drowning
9. WARNING:The use of alcohol, drugs or medication can
greatly increase the risk of fatal hyperthermia. If you suspect
hyperthermia, immediately get medical help, lay the victim on
their back with the head slightly elevated for easier breathing,
cover the body with a blanket and apply ice packs to the
head.
10. Never touch or come in contact with any electrical accessory
when in your spa or when your body is wet.
11. Prior to performing any service to the spa pack, turn off ALL
power to the system at the main power source breaker.
NOTE: A READILY ACCESSIBLE DISCONNECTING MEANS
SHALL BE PROVIDED DURING INSTALLATION.
SAVE THESE INSTRUCTIONS
PERSONAL SAFETY PRECAUTIONS
1. Please use the spa when others are present.
2. Children should have spa access only with the permission and
supervision of an adult.
3. To reduce the risk of child drowning, keep the spa filter clean
and unclogged. Do not modify the suction or filtration
systems.
4. Exercise caution when entering or leaving the spa. When
moving or changing positions, be sure of your footing before
applying your full weight as water refraction can be
misleading.
5. Do not stay in the spa for extended periods of time. Set a
reasonable time limit after which you leave the spa, cool
down, take a shower, relax and then return for another stay in
the spa.
4

INSTALLATION AND SET-UP INSTRUCTIONS
SURFACE AND PAD REQUIREMENTS
•Your new portable spa must be placed on a uniformly firm,
flat and level surface. A concrete pad 4 inches thick is best.
•In order to prevent flooding of the electrical equipment, the
pad must be such that water will drain away from the spa.
•If your spa is located near sprinklers, adjust or cap them so
as not to hit the siding of the spa.
NOTE: Do not put your spa on any soft surface such as sand, grass,
crushed rock or dirt. Any settling surface will put an uneven pressure and
tension to the spa structure and may void the warranty.
BALCONIES AND DECK REQUIREMENTS
•Decking must be constructed to support 85 pounds per sq. ft.
•Balconies must be constructed to meet current state and
local codes.
•Gates must be self-closing and self-latching.
•Name badge on rub rail indicates equipment location.
ELECTRICAL REQUIREMENTS (VS-500 & 501)
Breaker 220v (Destiny River) Royale, ETS, Aurora III) 220v 110v
CAPACITY 60 amps 50 amps 40 amps 20-amps
POLES 2 22 1
#WIRES 4 4 4 3
• Never tie ground and neutral together.
•Your 110-volt or 220-volt spa pack is designed to be
“PERMANENTLYCONNECTED”.
•Your 110-volt spa pack requires an isolated* 110-volt, 20 amp
GFCI (*no other appliances or lights on this circuit at any time)
•Use of any extension cord is dangerous and is not to be used in
conjunction with the operation of the spa. Low voltage damage
may result and will void your warranty.
•It is the customer’
s responsibility to acquirenecessary
permits and to arrange for installation and hook up of
the electrical power.
•Your spa comes set up from the factoryto accept 220v.5

220-VOLT
\
6
*Green ground connection located on left side of control panel.
WHITE
BLACK
RED
GREEN*

GFCI WIRING INSTALLATION (220V)
7

ELECTRICAL SPECIFICATIONS
GENERAL
NOTICE: All spa electrical wiring must be performed by
aqualified, licensed electrician in order to meet NEC
(National Electrical Code) state and local codes.
1. The lines carrying power to the spa must be dedicated to the
spa and should not be shared with any other appliance(s).
2. All electrical wiring lines must originate from the electrical
panel and terminate, hard wired, into the electrical wiring
compartment. The use of extension cords or improper plug
type termination is expressly prohibited and voids the warranty.
3. Do not use aluminum wiring. Use only copper conductive
wiring.
4. Wire gauge must be in accordance with NEC
requirements for the distance from current source to spa and
the current rating as stated on the ID label that is attached to
the equipment control enclosure.
5. All wiring installed in conduit must be approved for usage
by state and local codes. The conduit must terminate at the
electrical access compartment either from the bottom of the
spa or through a hole in the side panel of the spa.
NOTE:The Viking I, Viking II, Aurora I and Eclipse models are avail-
able with a 110v option. The Viking III, Aurora II, Aurora III,
Supreme, Royale, Royale ETS, Legacy, Legend, Heritage models are
220v only systems.
8

OPERATION INSTRUCTIONS
It is very important to make sure that the spa is filled at least 3/4 way
up the skimmer opening. Make sure the gate valves are in the
open or up position.
WARNING:Do not run spa with gate valves closed or run pump with
no water circulating in spa for long periods. Damage could occur to
the spa equipment.
9

TOPSIDE CONTROL INSTRUCTIONS
(All Models Except Royale ETS, Legacy, Legend & Heritage)
INITIAL START-UP
When your spa is first activated, it will go into Priming mode, indicat-
ed by “Pr”. The priming mode will last for less than 5 minutes. Then,
the spa will begin to heat and maintain the water temperature in the
Standard mode indicated by “St”.
TEMPERATURE (80°F - 104°F / 26°C - 40°C)
The start-up temperature is set at 100°F/37°C. The last temperature is
constantly displayed on the LCD.
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Press the “Temp” button to display the temperature previously set. The
set temperature flashes on the display. Pressing the “Temp” button a
second time, while it is still flashing, will cause the set temperature to
increase or decrease depending on what direction was last chosen.
Each press to follow will change the set temperature in the same direc-
tion. If the opposite direction is desired, release the pad and let the
display revert to the actual water temperature. Press the button to dis-
play the set temperature, and press again to make the temperature
change in the desired direction. After three seconds, the LCD will
stop flashing and display the current spa temperature.
10
Heat On
Indicator Light
Turns Light
On/Off
Controls Low
Speed/High Speed Pump
Displays Temperature and
Diagnostic Messages
Sets Water
Temperature

TOPSIDE FUNCTIONS
JETS
Press the “Jets” button once to activate the low speed of the pump and
again for the high speed. Press the “Jets” button again to turn off the
pump. If left running, the low speed of the pump will automatically
turn off after 4 hours, and the high speed will automatically turn off
after 20 minutes.
LIGHT
Press the “Light” button to turn the light on and off. If left on, the light
automatically turns off after 4 hours. In spas equipped with LED
light, press the light button consecutively to change the color sequenc-
ing.
MODE
The mode is changed by pressing the “Temp” button, then pressing the
“Light” button.
Standard Mode is programmed to maintain the desired
temperature. Note that the last measured spa temperature displayed
is current only when the pump has been running for at least 2
minutes. “St” will be displayed momentarily when you switch into
Standard mode.
Economy Mode heats the spa to the set temperature only during
filter cycles. “Ec” will display solid when temperature is not current,
and will alternate with temperature when temperature is current.
Sleep Mode heats the spa to within 20°F/10°C of the set
temperature only during filter cycles. “SL” will display solid
when temperature is not current, and will alternate with temperature
when temperature is current.
Preset Filter Cycles.The first filter cycle begins 6 minutes after
the spa is energized. The second filter cycle begins 12 hours later.
Filter duration is programmable for 2, 4, 6, 8 or (12 hours
continuous filtration, indicated by “FC”). The default filter time is 2
hours. To program, press “Temp,” then “Jets.” Press “Temp” to
adjust. Press “Jets” to exit programming.
11

DIAGNOSTIC MESSAGES
Message Meaning Action Required
_ _ Temperature Unknown After the pump has been
running for 2 minutes, the
temperature will be displayed.
HH “Overheat” – The spa DO NOT ENTER THE WATER.
has shut down. Remove the cover and allow
One of the sensors has water to cool. Reset by pushing
detected 118°F/48°C any button.
at the heater.
OH “Overheat” – The spa DO NOT ENTER THE WATER.
has shut down. One of Remove the spa cover and
the sensors has detected allow the water to cool. At
that the spa water is 107°F/42°C the spa should
110°F/43°C. automatically reset. If it does not,
shut off the power to the spa and
call your dealer or service
organization.
IC “Ice” – Potential freeze No action required. The pump(s)
condition detected. will automatically activate
regardless of spa status.
SA The spa has shut down. If the problem persists, contact
The sensor that is your dealer or service organ-
plugged into the ization. (May appear temporari-
Sensor “A” jack is not ly in an overheat situation and
working. disappear when the heater cools.)
SB The spa has shut down. If the problem persists, contact
The sensor that is your dealer or service organ-
plugged into the ization. (May appear temporari-
Sensor “B” jack is not ly in an overheat situation and
working. disappear when the heater cools.)
12

Sn Sensors are out of If the problem persists,
balance. If alternating contact your dealer or service
with spa temp, it may organization.
just be a temporary
condition. If flashing by
itself, spa is shut down.
HL A significant difference Check water level in spa.
between temperature Refill if necessary. If the water
sensors has been level is okay, make sure the
detected. This could pump(s) have been primed.
indicate a flow problem.
LF Persistent low flow Follow action required for “HL”
problems. (Displays
on the fifth occurrence of
HL message within 24 hrs.)
Heater is shut down, but
other spa functions continue
to run normally.
dr Possible inadequate Check water level in spa. If
water, poor flow or water level is okay, make sure
air bubbles detected pump(s) have been primed.
in the heater. Spa Press any button to reset or this
is shut down for 15 message will automatically reset
minutes. within 15 minutes.
dy Inadequate water Follow action required for “dr”
detected in heater. message.
(Displays on third
occurrence of “dr”
message.) Spa is shut
down.
WARNING! / Shock Hazard! / No User Serviceable Parts.
Do not attempt service of this control. Contact your spa
retailer or service organization for assistance. Installation
and/or service must be performed by a licensed electrician
and all grounding connections must be properly installed. 13

“AURORA III”, “ROYALE”, “ROYALE ETS, “LEGA-
CY”, “LEGEND” & “HERITAGE” FEATURES
The Aurora III, Royale, Royale ETS, Legacy, Legend, & Heritage mod-
els also feature a Waterfall jet, which allows the user to regulate the
flow of water to the jet by simply turning the valve for the waterfall
from “off” to “on”. (See illustration below)
LED LIGHTING FEATURE
The Viking III, Aurora III, Royale, Royale ETS, Legacy, Legend, &
Heritage Series models are also equipped with an LED light system.
This lighting, which encompasses the interior of the spa, is also incor-
porated into the light in the foot well of these models. The LED Lighting
system consists of a 9 position controller. The first time the light is
turned on, it will begin to display all 9 colors available in an automat-
ic rotating sequence. Each time you sequence the light on/off, all col-
ors will be displayed individually. The last function of the cycle is a
unique strobe feature. It may be necessary to wait 1-2 seconds
between cycling the lights on and off in order to get to the next color
sequence.
14
Regulates Air
into Jets
Waterfall
On/Off Control
Royale in
White Pearl

TOPSIDE CONTROL INSTRUCTIONS
(Royale ETS, Legacy, Legend & Heritage)
INITIAL START-UP
When your spa is first activated, it will go into a Priming mode, indi-
cated by “Pr”. The Priming mode will last for less than 5 minutes.
Then, the spa will begin to heat and maintain the water temperature in
the Standard mode indicated by “St”.
TEMPERATURE (80°F – 104°F / 26°C – 40°C)
The start up temperature is set at 100°F/37°C. The last temperature is
constantly displayed on the LCD.
Note: The last spa temperature displayed is current only
when the pump has been running for at least 2 minutes.
Press the “Temp” button to display the temperature previously set. The
set temperature flashes on the display. Pressing the “Temp” button a
second time, while it is still flashing, will cause the set temperature to
increase or decrease depending on what direction was last chosen.
Each press to follow will change the set temperature in the same direc-
tion. If the opposite direction is desired, release the pad and let the
display revert to the actual water temperature. Press the button to dis-
play the set temperature, and press again to make the temperature
change in the desired direction. After three seconds, the LCD will
stop flashing and display the current spa temperature.
15
Heat On
Indicator Light
Turns Light
On/Off
Controls Low
Speed/High Speed
Pump
Displays Temperature and
Diagnostic Messages
Sets Water
Temperature
Pump 2 Controls Secondary
Pump, On and Off

PUMP 1
Press the “Pump 1” button once to activate the low speed of the pri-
mary pump and again for the high speed. Press the “Pump 1” button
again to turn off the pump. If left running, the pump’s high speed will
automatically turn off after 20 minutes. The low speed of the pump
runs when the secondary pump is on. It may also activate for at least
2 minutes every 30 minutes to detect the spa temperature and then to
heat to the set temperature, if needed, depending upon mode. When
the low speed turns on automatically, it cannot be deactivated from the
panel, however, the high speed may be started.
PUMP 2
This button is used to turn the secondary pump on and off. If left on,
the pump automatically turns off after 20 minutes.
LIGHT
Press the “Light” button to turn the light on and off. If left on, the light
automatically turns off after 4 hours. In spas equipped with LED
light, press the light button consecutively to change the color sequenc-
ing.
MODE
The mode is changed by pressing the “Temp” button, then pressing the
“Light” button.
Standard Mode is programmed to maintain the desired
temperature. Note that the last measured spa temperature displayed
is current only when the pump has been running for at least 2
minutes. “St” will be displayed momentarily when you switch into
Standard mode.
Economy Mode heats the spa to the set temperature only during
filter cycles. “Ec” will display solid when temperature is not current,
and will alternate with temperature when temperature is current.
Sleep Mode heats the spa to within 20°F/10°C of the set
temperature only during filter cycles. “SL” will display solid when
temperature is not current, and will alternate with temperature when
temperature is current.
16

Preset filter cycles The first filter cycle begins 6 minutes after the
spa is energized. The second filter cycle begins 12 hours later.
Filter duration is programmable at the topside control for 2, 4, 6,
8 hours, or 12 hours for continuous filtration, (indicated by “FC”).
The default filter time is 2 hours. To program, press “Temp”, then
“Jets”. Press “Temp” to adjust. Press “Jets” to exit programming.
Note: The Secondary Pump purges for 30 seconds at the beginning
of each filter cycle. The low speed of the primary pump runs during fil-
tration and the ozonator (if installed) will be enabled.
FREEZE PROTECTION
Note: For all other diagnostic messages, please refer to
the Balboa Operation Guide that came with your spa.
Warning! / Shock Hazard! / No User Serviceable Parts.
Do not attempt service of this control system. Contact your
dealer or service organization for assistance. Follow all
owner’s manual power connection instructions. Installation
must be performed by a licensed electrician and all
grounding connections must be properly installed.
17

SPA JETS AND AIR CONTROLS
SPA JETS
Adjustable Spa Jets may be turned off and on by rotating jet faceplate
left or right.
Note: DO NOT TURN ALL SPA JETS OFF AT THE
SAME TIME. THIS MAY CAUSE DAMAGE TO THE
PUMP AND MOTOR.
Note: To remove jet insert, turn jet face counter-clockwise to the shut
off point. Continue turning until the jet insert releases from body. To
reinstall the jet, locate the tab on the jet insert and line up with the
groove of the jet body. Insert and aggressively push on jet face until it
locks.
18
Single & Twin Adjustable Roto
Power Storm
Directional & Roto Adjustable Poly
Directional Mini, Roto
Storm & 3 port Roto Mini
(Destiny River only)
Directional &
Pulsating Cluster

TURBO (Whirlpool) JET / (VIKING II
ONLY) & Volcano Jet (Heritage II
only)
The Turbo jet is located on the filter cavity
wall is the Turbo jet. This jet is a combina-
tion valve and high capacity jet. To turn
the Turbo jet on, simply turn the face counter-
clockwise to the first stop position. To turn the
Turbo jet off, turn the face clockwise to bring the main
jets back to full power.*
The Volcano Jet operates on a valve
located in the middle of the lounger. Turn
the valve to activate the jet. Note: this valve
directs one of the pumps and will effect the flow
this pump used to power other jets in the spa.
* Due to the substantial amount of water pressure when the Turbo Jet
is operating, you must turn the pump to the off or low speed cycle
position before attempting to rotate the jet face.
AIR CONTROLS
Air controls are adjusted by rotating the topside dial. These controls
serve to regulate the amount of air mixed with water when the
whirlpool or hydrotherapy jets are operating in the high pump
mode.
19
Viking I & II Only All other models (See illus-
tration on page 14)
This manual suits for next models
1
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