Viking spas Viking 1P User manual

Viking Spa
User Manual

CONTENTS
Important Safety Instructions Recommended
•Personal Safety Precautions
•Installation and Set-Up Instructions
•Electrical Requirements (VS100, VS-500 & 502)
•Electrical Specifications
Spa Startup Directions
Plug and Play Cord Location
Operation Instructions
•Topside Control Instructions (all single pump systems)
•Topside Functions
•Diagnostic Messages
•Features found on various Viking models
•Topside Control Instructions (all two pump systems)
•Spa Jets and Air Controls
Filling Directions
•Stereo Operation
•Vibrosonic Jet Operation
•Fill the Spa With Water
•Skimmer Side Filter
•Add Start-Up Chemicals
Maintenance
•Spa Draining
•Spa Surface Care
•Long-Term Storage
•Pillow Maintenance
•Filter Cleaning
•Spa Cabinet Maintenance
Ozonator
Litre Specifications
Spa Situations & Solutions
Trouble Shooting

READ AND FOLLOW ALL
INSTRUCTIONS
1. WARNING: To reduce the risk of injury, do
not permit children to use this product
unless they are closely supervised at all
times. Keep spa cover locked when not in use.
2. A wire connector is provided on this unit to
connect a minimum No. 8 AWG (8.4mm2) solid
copper conductor between thisunit and any
metal equipment, metal water pipe or conduit
within 1.5m of the unit.
3. DANGER: Risk of Injury. The suction fittings in
this spa are sized to match the specific water
flow created by the pump. Should the need
arise to replace the suction fittings or the pump,
be sure that the flow rates are compatible. Never
operate the spa if the suction fittings are
broken or missing. Never replace a suction
fitting with one rated less than the flow rate
marked on the original fitting.
4. DANGER: Risk of Accidental Drowning. Extreme
Caution must be exercised to prevent
unauthorized access by children.To avoid
accidents, insure that children cannot use this
spa unless they are supervised at all times.
5. DANGER: Risk of Electric Shock. Install at least
5 feet (1.5m) from all metal surfaces. As an
alternative, a spa may be installed within 1.5m of
metal surfaces if each metal surface is
permanently connected by a minimum No. 8
AWG (8.4mm2) solid copper conductor to the
wire connector on the terminal box
that is provided for this purpose.
IMPORTANT SAFETY
INSTRUCTIONS
When installing and using this electrical equipment, basic safety precautions should always be
followed, including the following:
01
6. DANGER: Risk of Electric Shock. Do not
permit any electrical appliance, such as a light,
telephone, radio or television within 1.5m of a
spa.
7. WARNING: To Reduce the Risk of Injury:
a) Before using your spa you should check
the water temperature with a thermometer
that is known to be accurate. The water
temperature in a spa should never exceed
40°C. A water temperature of 104°F is
considered safe for a healthy adult. Lower
water temperatures are recommended for
young children and when spa use exceeds
10 minutes.
b) Since excessive water temperatures have
a high potential for causing fetal injury during
the early months of pregnancy, pregnant or
possibly pregnant women should limit spa
water temperature to 38°C.
c) The use of alcohol, drugs, or medication
before or during spa use may lead to
unconsciousness with the possibility of
drowning.
d) Persons suffering from obesity or with a
medical history of heart disease, low or high
blood pressure, circulatory system problems
or diabetes should consult a physician before
using a spa.

02
e) Persons using medication should consult
a physician before using a spa since some
medication may induce drowsiness
while other medications may affect heart
rate, blood pressure and circulation.
8. The causes, symptoms and affects of
hyperthermia may be described as follows:
Hyperthermia occurs when the internal
temperature of the body reaches a level several
degrees above the normal temperature of 37°C.
The symptoms of hyperthermia include an
increase in the internal temperature of the body,
dizziness, lethargy, drowsiness and fainting.
The effects of hyperthermia include:
• Failure to feel heat
• Failure to recognize the need to exit the spa
• Unawareness of impending hazards
• Fetal injury in pregnant women
• Physical inability to exit the spa or hot tub
• Unconsciousness resulting in the potential of
drowning
9. WARNING: The use of alcohol, drugs or
medication can greatly increase the risk of
fatal hyperthermia. If you suspect hyperthermia,
immediately get medical help, lay the victim on
their back with the head slightly elevated for
easier breathing, cover the body with a blanket
and apply ice packs to the head.
10. Never touch or come in contact with any
electrical accessory when in your spa or when
your body is wet.
11. Prior to performing any service to the spa pack,
turn off ALL power to the system at the main
power source breaker.
NOTE: A READILY ACCESSIBLE DISCONNECTING MEANS
SHALL BE PROVIDED DURING INSTALLATION.

PERSONAL SAFETY
PRECAUTIONS
1. Please use the spa when others are present.
2. Children should have spa access only with the
permission and supervision of an adult.
3. To reduce the risk of child drowning, keep the
spa filter clean and unclogged. Do not modify
the suction or filtration systems.
4. Exercise caution when entering or leaving the
spa. When moving or changing positions, be
sure of your footing before applying your full
weight as water refraction can be misleading.
5. Do not stay in the spa for extended periods of
time. Set a reasonable time limit after which you
leave the spa, cool down, take a shower, relax
and then return for another stay in the spa.
INSTALLATION AND SET-UP
INSTRUCTIONS SURFACE AND
PAD REQUIREMENTS
• Your new portable spa must be placed on a
uniformly firm, flat and level surface. A concrete
pad 100mm thick is best.
• In order to prevent flooding of the electrical
equipment, the pad must be such that water will
drain away from the spa.
• If your spa is located near sprinklers, adjust or
cap them so as not to hit the siding of the spa.
NOTE: Do not put your spa on any soft surface such as
sand, grass, crushed rock or dirt. Any settling
surface will put an uneven pressure and tension to
the spa structure and may void the warranty.
BALCONIES AND DECK
REQUIREMENTS
• Decking must be constructed to support
415kg m2.
• Balconies must be constructed to meet current
state and local codes.
• Gates must be self-closing and self-latching.
ELECTRICAL REQUIREMENTS
NOTE: Name badge on rub rail indicates equipment
location
15 amp RCD Rating
Viking 1P 120v, Viking 2P 120v, Aurora 1P 120v,
Aurora PSL 120v, Royale P 120v, Royale PSL 120v,
Regal P 120v, Regal PSL 120v
50 amp RCD Rating
Viking 3, Aurora 3, Royale, Regal, Royale ETS, Regal
ETS, Legacy 1 & Legend 1
60 amp RCD Rating
Legacy 2, Legend 2, Heritage 1 & 2, Tradition 1 & 2,
• Your 110-volt or 220-volt spa pack is designed to
be “PERMANENTLY CONNECTED”.
• It is the customer’s responsibility to acquire
necessary permits and to arrange for
installation and hook up of the electrical
power.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY
INSTRUCTIONS
03

220-VOLT
(VS500 & VS502 Power System)
* Green ground connection located on left side of
control panel.
ELECTRICAL SPECIFICATIONS
NOTE: All spa electrical wiring must be performed by a
qualified, licensed electrician.
04
WHITE
RED
GROUND*
BLACK

All Viking Spas require a solid, flat surface.*
This is to ensure that the spa cabinet is not
exposed to a pressure stress condition that
may result in cabinet damage and shell
cracking. A concrete pad is the best example
of a solid, flat surface, however, wood
decking is suitable, provided it can withstand
415kg/m2with-out deflection.
* FAILURE TO PROVIDE A PROPER, SOLID,
FLAT SURFACE MAY DAMAGE YOUR SPA
AND VOID YOUR WARRANTY. Please check
with a licensed contractor and local codes
prior to any construction.
SPA STARTUP
DIRECTIONS
05

For square plug and play spas, the RCD
cord can be accessed through the notched
knockout as shown to the right. You may have
to remove the equipment access panel and
route the cord through the opening.
For the round Viking 1P or 2P spas, you will
need to remove the panel with the cord cutout
in the lower left hand section of the panel to
access the RCD cord. Attach the panel back
onto the spa with the cord routed through the
notch section of the panel.
PlUG & PLAY CORD
LOCATION
Notched where cord
is located on square
plug and play spas
06

OPERATION
INSTRUCTIONS
VS100/500
VS100 System
Installed in: Viking 1P, Viking 2P Aurora 1P, Aurora
PSL, Royale P, Royale PSL, Regal P, Regal PSL
It is very important to make sure that the spa is filled at least 3/4 way up the skimmer opening. Make sure
the gate valves are in the open or up position.
WARNING: Do not run spa with gate valves closed or run pump with no water circulating in spa for long
periods. Damage could occur to the spa equipment.
VS500 System
Installed in: Viking 3, Aurora 3, Royale, Regal
07

OPERATION
INSTRUCTIONS
VS100/500
INITIAL START-UP
When your spa is first activated, it will go into
Priming mode, indicat-ed by “Pr”. The priming mode
will last for less than 5 minutes. Then, the spa will
begin to heat and maintain the water temperature in
the Standard mode indicated by “St”.
TEMPERATURE (26°C - 40°C)
The start-up temperature is set at 37°C. The last
temperature is constantly displayed on the LCD.
Note: The last spa temperature displayed is current
only when the pump has been running for at least 2
minutes.
TOPSIDE CONTROL INSTRUCTIONS
(All Models except Royale ETS, Regal ETS, Legacy, Legend, Heritage & Tradition)
Indicator Light
Press the “Temp” button to display the temperature previously set. The set temperature flashes on the
display. Pressing the “Temp” button a second time, while it is still flashing, will cause the set temperature to
increase or decrease depending on what direction was last chosen. Each press to follow will change the set
temperature in the same direc-tion. If the opposite direction is desired, release the pad and let the display
revert to the actual water temperature. Press the button to dis-play the set temperature, and press again to
make the temperature change in the desired direction. After three seconds, the LCD will stop flashing and
display the current spa temperature.
Sets Water
Temperature
Heat on
Turns Light
On/Off
Sets Water
Controls Low Speed/
High Speed Pump
08

TOPSIDE FUNCTIONS
JETS
Press the “Jets” button once to activate the low
speed of the pump and again for the high speed.
Press the “Jets” button again to turn off the pump.
If left running, the low speed of the pump will
automatically turn off after 4 hours, and the high
speed will automatically turn off after 15 minutes.
LIGHT
Press the “Light” button to turn the light on and
off. If left on, the light automatically turns off after
4 hours. In spas equipped with LED light, press
the light button consecutively to change the color
sequenc-ing.
MODE
The mode is changed by pressing the “Temp”
button, then pressing the “Light” button.
Standard Mode is programmed to maintain the
desired temperature. Note that the last measured
spa temperature displayed is current only when the
pump has been running for at least 2 minutes. “St”
will be displayed momentarily when you switch into
Standard mode
Economy Mode heats the spa to the set
temperature only during filter cycles. “Ec” will
display solid when temperature is not current, and
will alternate with temperature when temperature is
current.
Sleep Mode heats the spa to within 20°F/10°C
of the set temperature only during filter cycles.
“SL” will display solid when temperature is not
current, and will alternate with temperature when
temperature is current.
Preset Filter Cycles. The first filter cycle begins
6 minutes after the spa is energized. The second
filter cycle begins 12 hours later. Filter duration is
programmable for 2, 4, 6, 8 or (12 hours continuous
filtration, indicated by “FC”). The default filter
time is 2 hours. To program, press “Temp,” then
“Jets.” Press “Temp” to adjust. Press “Jets” to exit
programming.
OPERATION
INSTRUCTIONS
VS100/500
09

DIAGNOSTIC MESSAGES
Message
_ _
HH
OH
IC
SA
SB
Sn
HL
LF
dr
dy
Temperature Unknown
“Overheat” – The spa has has shut
down. One of the sensors has detected
118°F/48°C at the heater.
“Overheat” – The spa has has shut
down. One of the sensors has detected
that the spa water is 110°F/43°C.
“Ice” – Potential freeze condition
detected.
The spa has shut down. The sensor
that is plugged into the Sensor “A” jack
is not working.
The spa has shut down. The sensor
that is plugged into the Sensor “B” jack
is not working.
Sensors are out of balance. If
alternating with spa temp, it may
just be a temporary condition. If
flashing by itself, spa is shut down.
A significant difference between
temperature sensors has been
detected. This could indicate a flow
problem.
Persistent low flow problems.
(Displays on the fifth occurrence of HL
message within 24 hrs.) Heater is shut
down, but other spa functions continue
to run normally.
Possible inadequate water, poor flow or
air bubbles detected in the heater. Spa
is shut down for 15 minutes.
Inadequate water detected in heater.
(Displays on third occurrence of “dr”
message.) Spa is shut down.
After the pump has been running for 2 minutes, the
temperature will be displayed.
DO NOT ENTER THE WATER. Remove the cover
and allow water to cool. Reset by pushing any
button.
DO NOT ENTER THE WATER. Remove the cover
and allow water to cool. At 107°F/42°C the spa
should automatically reset. If it does not, shut off
the power to the spa and call your dealer or service
organization.
No action required. The pump(s) will automatically
activate regardless of spa status.
If the problem persists, contact your dealer or service
organization. (May appear temporarily in an overheat
situation and disappear when the heater cools.)
If the problem persists, contact your dealer or service
organization. (May appear temporarily in an overheat
situation and disappear when the heater cools.)
If the problem persists, contact your dealer or service
organization.
Check water level in spa. Refill if necessary. If the
water level is okay, make sure the pump(s) have been
primed.
Check water level in spa. Refill if necessary. If the
water level is okay, make sure the pump(s) have been
primed.
Check water level in spa. If the water level is okay,
make sure the pump(s) have been primed. Press any
button to reset or this message will automatically
reset within 15 minutes.
Check water level in spa. If the water level is okay,
make sure the pump(s) have been primed. Press any
button to reset or this message will automatically
reset within 15 minutes.
Meaning Action Required
WARNING! / Shock Hazard! / No User Serviceable Parts. Do not attempt service of this control. Contact
your spa retailer or service organization for assistance. Installation and/or service must be performed by a
licensed electrician and all grounding connections must be properly installed.
10

WATERFALL ADJUSTABILITY
The Aurora P, Aurora PSL and the Aurora 3 feature
a Waterfall, which allows the user to regulate the
flow of water to the jet by simply turning the valve
for the waterfall from “off” to “on”. (See illustration
below)
LED LIGHTING FEATURE
The Aurora PSL, Royale PSL, Regal PSL, Viking 3,
Aurora 3, Royale, Royale ETS, Regal, Regal ETS,
Legacy, Legend, Heritage & Tradition Series models
are also equipped with an LED light system. This
light-ing, which encompasses the interior of the
spa, is also incorporated into the light in the foot
well of these models. The LED Lighting system
consists of a 7 position controller. The first time the
light is turned on, it will begin to display all 7 colors
available in an automatic rotating sequence. Each
time you sequence the light on/off, all colors will be
displayed individually. It may be necessary to wait
1-2 seconds between cycling the lights on and off in
order to get to the next color sequence.
Regulates Air
into Jets
NOTE: Close air controls when not in use.
OPERATION
INSTRUCTIONS
VS100/500
11

TOPSIDE CONTROL INSTRUCTIONS
OPERATION
INSTRUCTIONS VS502
(Royale ETS, Regal ETS, Legacy, Legend, Heritage & Tradition)
VS502 System
Pump 2 Controls Secondary
Pump, On and Off
Heat On Indicator Light
Controls Low Speed/High
Speed Pump
Turns Light ,-On/Off
Displays Temperature and
Diagnostic Messages
Sets Water Temperature
INITIAL START-UP
When your spa is first activated, it will go into a
Priming mode, indi-cated by “Pr”. The Priming mode
will last for less than 5 minutes. Then, the spa will
begin to heat and maintain the water temperature in
the Standard mode indicated by “St”.
TEMPERATURE (26°C – 40°C)
The start up temperature is set at 37°C. The last
temperature is constantly displayed on the LCD.
NOTE: The last spa temperature displayed is current only
when the pump has been running for at least 2 minutes.
Press the “Temp” button to display the temperature
previously set. The set temperature flashes on the
display. Pressing the “Temp” button a second time,
while it is still flashing, will cause the set temperature
to increase or decrease depending on what direction
was last chosen. Each press to follow will change
the set temperature in the same direc-tion. If the
opposite direction is desired, release the pad and let
the display revert to the actual water temperature.
Press the button to dis-play the set temperature,
and press again to make the temperature change
in the desired direction. After three seconds, the
LCD will stop flashing and display the current spa
temperature.
12

PUMP 1
Press the “Pump 1” button once to activate the low
speed of the pri-mary pump and again for the high
speed. Press the “Pump 1” button again to turn off
the pump. If left running, the pump’s high speed
will automatically turn off after 15 minutes. The low
speed of the pump runs when the secondary pump
is on. It may also activate for at least 2 minutes
every 30 minutes to detect the spa temperature
and then to heat to the set temperature, if needed,
depending upon mode. When the low speed turns
on automatically, it cannot be deactivated from the
panel, however, the high speed may be started.
PUMP 2
This button is used to turn the secondary pump on
and off. If left on, the pump automatically turns off
after 15 minutes.
LIGHT
Press the “Light” button to turn the light on and
off. If left on, the light automatically turns off after
4 hours. In spas equipped with LED light, press
the light button consecutively to change the color
sequenc-ing.
MODE
The mode is changed by pressing the “Temp”
button, then pressing the “Light” button.
Standard Mode is programmed to maintain the
desired temperature. Note that the last measured
spa temperature displayed is current only when the
pump has been running for at least 2 minutes. “St”
will be displayed momentarily when you switch into
Standard mode.
Economy Mode heats the spa to the set
temperature only during filter cycles. “Ec” will
display solid when temperature is not current, and
will alternate with temperature when temperature is
current.
Sleep Mode heats the spa to within 20°F/10°C
of the set temperature only during filter cycles.
“SL” will display solid when temperature is not
current, and will alternate with temperature when
temperature is current.
Preset filter cycles The first filter cycle begins 6
minutes after the spa is energized. The second
filter cycle begins 12 hours later. Filter duration
is programmable at the topside control for 2, 4,
6, 8 hours, or 12 hours for continuous filtration,
(indicated by “FC”). The default filter time is 2
hours. To program, press “Temp”, then
“Jets”. Press “Temp” to adjust. Press “Jets” to exit
programming.
NOTE: The Secondary Pump purges for 30 seconds at
the beginning of each filter cycle. The low speed of
the primary pump runs during fil-tration and the
ozonator (if installed) will be enabled.
FREEZE PROTECTION
NOTE: For all other diagnostic messages, please refer to
the Balboa Operation Guide that came with your spa.
Warning! / Shock Hazard! / No User Serviceable
Parts. Do not attempt service of this control
system. Contact your dealer or service
organization for assistance. Follow all owner’s
manual power connection instruc-tions.
Installation must be performed by a licensed elec-
trician and all grounding connections must be
properly installed.
13
OPERATION
INSTRUCTIONS VS502
(Royale ETS, Regal ETS, Legacy, Legend, Heritage & Tradition)

SPA JETS AND AIR CONTROLS
SPA JETS
Adjustable Spa Jets may be turned off and on by
rotating jet faceplate left or right.
NOTE: DO NOT TURN ALL SPA JETS OFF AT THE SAME
TIME. THIS MAY CAUSE DAMAGE TO THE PUMP
AND MOTOR.
AirX Jet Option
If installed these red jets will be controlled using the
red matching air control pictured.
NOTE: To remove jet insert, turn jet face counter-clockwise
to the shut off point. Continue turning until the
jet unscrews from body. To rein-stall the jet, insert
jet into body and turn clockwise until the jet stops.
Directional & Rotational Cluster Directional & Roto Poly
Twin Adjustable Roto
Rotational and Directional Mini
14
OPERATION
INSTRUCTIONS VS502
(Royale ETS, Regal ETS, Legacy, Legend, Heritage & Tradition)

TURBO/WHIRLPOOL JET
(Viking 2P & Viking 3 only)
VOLCANO Jet
(Heritage & Tradition only)
The Turbo jet is located on the filter cavity
wall is the Turbo jet. This jet is a combination valve
and high capacity jet. To turn the Turbo jet on,
simply turn the face counter-clockwise to the first
stop position. To turn the Turbo jet off, turn the face
clockwise to bring the main jets back to full power.*
The Volcano Jet operates on a valve located in the
middle of the lounger. Turn the valve to activate the
jet. Note: this valve directs one of the pumps and
will effect the flow this pump used to power other
jets in the spa.
* Due to the substantial amount of water pressure
when the Turbo Jet is operating, you must
turn the pump to the off or low speed cycle
position before attempting to rotate the jet face.
AIR CONTROLS
Air controls are adjusted by rotating the topside
dial. These controls serve to regulate the amount
of air mixed with water when the whirlpool or
hydrotherapy jets are operating in the high pump
mode.
Viking 1P, Viking 2P, Viking 3 Only
All other models (See illus-tration on
page 14)
15
OPERATION
INSTRUCTIONS VS502
(Royale ETS, Regal ETS, Legacy, Legend, Heritage & Tradition)

STEREO INFORMATION
If you spa is equiped with a radio you will find the
operating instructions in the warranty package.
VIBROSONIC JET SYSTEM
If you spa is equiped with a Vibrosonic you will find
the operating instructions in the warranty package.
FILL THE SPA WITH WATER
a. Clear all debris from your spa.
b. Remove filter element
c. Using a garden hose, place hose in filter chamber
for filling. Do not fill higher than three quarters of
the way up the skimmer opening
d. We DO NOT recommend the use of softened
water due to the potential harm of damaging
equipment.
e. As water level rises, check inside equipment
compartments for water leaks. It may be
necessary to tighten loose unions and/or fittings.
f. Make sure T-Handled Gate VALVES at pump and
heater are open, and the valve handle retaining
clips are in place. (Fully extended up position).
SKIMMER SIDE FILTER
All Viking spas have a skimmer side filter that does
not require “air bleeding” on initial startup. If an air
lock develops, loosen the union on return side of
pump. See Diagram (A) below. Let small amount
of water drain from connection while the pump is
running. Once the water begins to flow out of the
jets retighten the union. Make sure Gate Valve
is in the “open” position and the black retainer clip is
snapped into place.
Clean spa filters are critical for proper operation.
Dirty filters cause water restriction to the pump,
which in turn may cause erratic heating of the spa.
A starving pump will degrade performance, result in
dirty or murky water and may cause the heater to
malfunction.
ADD START-UP CHEMICALS
Ask your spa retailer to HELP you set up a chemical
maintenance program.
The importance of chemical balance in your spa
cannot be overemphasized.
SANITIZING: Please refer to your dealer supplied
sanitizing recommendations
for your start up procedures.
NOTE: If you live in an area where city water is not
available, or your spa water shows signs of calcium
content, you will need to add a “stain n scale”
chemical on initial fill and then once a week,
thereafter.
* Staining of shell due to improper use of chemicals
(as recommended by chemical manufacturer) will
not be considered a warranty defect by Viking Spas.
FILLING DIRECTIONS
16

SPA DRAINING
Every 90 days, depending upon water condition,
you may need to renew the spa water. To drain
your spa, power must be disconnected at the
circuit breaker. Locate the drain faucet inside the
spa cabinet (for Viking IP, 2P & 3 models) or on the
corner near the bottom of the side panel next to the
equipment (for all other models).
1. Twist cap off and attach a garden hose to the
opening.
2. Turn the outside body counter clockwise until it
stops.
3. Pull on the drain that the hose is connected to
until you hear a pop.
4. Drain the spa.
5. Reverse this procedure to shut the water off.
NOTE: The drain will not remove all of the water in the spa.
You may have to remove a small amount of water
by hand.
DRAIN LOCATIONS
MAINTENANCE
Water Gate Valve
Drain for Viking IP, 2P
& Viking 3 Model
Drain for all
other Models
Operation instructions are virtually the same for all of our
models.
17