USA AND CANADA 7-YEAR HOUSEHOLD USE WARRANTY
Your Professional Series represents over 60 years of research and development in manufacturing and
applications technology. Your machine is now fully warranted for a period of 7 years as described below.
1. SCOPE OF FULL WARRANTY
Vita-Mix Corporation warrants this appliance to be free from defects in materials and workmanship and to
perform satisfactorily in household use up to seven years from the date you purchased your machine when
used in accordance with the Vita-Mix Professional Series Owner’s Manual.
This warranty is void if this appliance has been subjected to abuse, negligence, accident, alteration or failure
to follow operating instructions or the product has been exposed to abnormal or extreme conditions.
Cosmetic changes that do not affect performance, such as discoloration of parts of the product in the hands
of the user or the effects of the use of abrasivecleaners will not be warranted or considered defects. The
cleaning or removal of food products along with any damage caused by allowing them to build up is not
covered by this warranty.
This warranty is in lieu of any other warranty expressed or implied. No representative or any other person
is authorized to make any other warranty or to assume any liability not strictly in accordance with the fore-
going. This warranty gives you specific legal rights which may vary from state to state. Outside the U.S. and
Canada other warranties may apply. Within the U.S. and Canada, your warranty is honored directly through
the Vita-Mix Corporation.
Vita-Mix Corporation, 8615 Usher Road, Cleveland, Ohio 44138-2103
Vita-Mix Corporation, 200-1701 Shepherd St. East, Windsor, ON N8Y-4Y5
2. OBLIGATIONS OF RETAIL CUSTOMERS
In the event the appliance needs service or repair:
•Call or email Customer Service at Vita-Mix Corporation at 440-235-4840, 800-848-2649 or
[email protected] for replacement parts. Or if your machine needs to be returned for repair, our Customer Service representatives will be happy to assist you with the return shipping. Please call the
above numbers for free shipping instructions. You may need to provide proof of purchase.
Incase of shipping damage, notify the shipper or carrier immediately.
3. OBLIGATIONS OF VITA-MIX CORPORATION
If the terms and conditions of points above are satisfied:
•Vita-Mix Corporation will provide a pre-paid return ground shipping label from a USA or Canadian address.
•Vita-Mix Corporation will either repair or replace the product, at its discretion and expense, within a
30-day period of receipt of the product.
•In lieu of repair or replacement of products determined to be defective, Vita-Mix may elect to refund the
purchase price if no replacement product is available and if timely repair cannot be made.
•Vita-Mix Corporation will pay ground freight cost for return of product to a USA or Canadian address.
WARRANTY
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