Vitamix The Quiet One User manual

The Quiet One
Use and Care Manual
Read and save these instructions
Blending Station
ALL MODELS
61 2 3 4 5
Vita-Mix® Corporation
8615 Usher Road
Cleveland, OH 44138-2103 U.S.A.
440.235.4840 / 800.848.2649
vitamix.com

2
CONTENTS
Contents .........................................................................................................................2
Important Instructions For Safe Use ...................................................................3
Controls ..........................................................................................................................6
Programming................................................................................................................8
Components..................................................................................................................9
Caring for your machine .......................................................................................... 11
Troubleshooting......................................................................................................... 14
Commercial Warranty ............................................................................................. 15
Notes.............................................................................................................................. 18
Specifications ............................................................................................................20

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Safe use of the Quiet One Blending Station
1. Never come in contact with moving parts, especially the blades.
2. Close adult supervision is necessary when machine is used by or near children.
3. Press the On/O switch to O whenever machine will be unattended.
4. Unplug the power cord from the wall outlet
• when the machine is not in use
• when putting on or taking o parts
• before touching movable parts
• before disassembling
• before cleaning, other than washing the container
5. Do not operate any machine that malfunctions, has a damaged cord or plug, has
been dropped or is damaged in any manner. If you purchased your equipment
in the U.S.A., call Vitamix Technical Support, 800.886.5235 for examination,
repair, possible replacement, or electrical or mechanical adjustment. If you
purchased outside of the U.S.A., please contact your local authorized Vitamix
Distributor, or contact the Vitamix International Division at +1.440.782.2450 or
email: [e-mail] for a distributor near you.
6. Do not use attachments not recommended or sold by Vitamix. Doing so will void the
warranty. Alteration or modification of this product in any form is not recommended
as such may result in bodily injury.
7. Do not use outdoors.
8. Do not let the power cord touch hot surfaces or hang over edge of table or counter.
9. Do not place the machine on or near a hot gas or electrical burner, in a heated
oven, or allow machine to touch hot surfaces. External heat sources can damage
the machine.
10. Never remove the container before the machine has come to a complete stop.
11. Never start the motor before the container is in place.
WARNING: To avoid the risk of serious injury when using The Quiet One Blending
Station, basic safety precautions should be followed, including the follo wing.
WARNING
To Avoid Injury.
Read and understand this manual before operating
this product.
WARNING
Electrical Shock Hazard.
Do not put or operate the machine in water or other liquid.
Failure to follow instructions can cause death or electrical shock.
IMPORTANT INSTRUCTIONS FOR SAFE USE

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Safe Use of the Container
1. The Quiet One® machines are optimized for use with the Vitamix® 48 oz. / 1,4 L
Advance® container (3 sided container). The 64 oz. / 2,0 L standard container will not
fit in the compact cover used on the The Quiet One®.
2. Never shake or rattle a container while in use.
3. Containers are not to be used for hard, dry materials.
4. Avoid running your machine with an empty container.
5. Do not use a container with loose, nicked or damaged blades.
6. Never bang the container against a surface to loosen the ingredients. A rubber
spatula may be used around the blade assembly to loosen product in container, but
only when the Vitamix machine is not running.
7. The maximum capacity of the container is equivalent to the ounces (liters) marked
on the container, i.e., 48 oz. / 1,4 L, and is substantially less with thick mixtures.
8. Always operate the Vitamix machine with the lid in place and securely attached.
Electrical Requirements
1. Electrical requirements:
• 120V machines - require one 20 amp outlet per machine, available within
6 ft. / 1,8 m.
• 220/240V machines - require a dedicated line.
• Consult an qualified electrician for installation
2. Do not cut or remove the ground prong from the plug or power cord.
3. Do not use a extension cord with the machine.
CAUTION
To Avoid Injury.
Sharp Blades.
Do not come in contact with moving parts, especially the
blade assembly.
Keep hands and utensils out of container while motor is running
to prevent the possibility of severe personal injury and/or damage
to the machine.
IMPORTANT INSTRUCTIONS FOR SAFE USE

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Caring for your machine
1. The display window area will scratch when contacted with a scouring pad or sharp
object. Use a soft cloth to wipe the control panel area clean.
2. The machine must not be cleaned with a water jet.
SAVE THESE INSTRUCTIONS
WARNING
Electrical Shock Hazard.
Disconnect power before cleaning.
Failure to follow instructions can cause death
or electrical shock.
CAUTION
To Avoid Injury.
Sharp Blades.
Blades in container are sharp. Can cause
injury. Wear protective gloves when cleaning
around blades.
IMPORTANT INSTRUCTIONS FOR SAFE USE

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CONTROLS
61 2 3 4 5
Speed Control Pre-Set Program Buttons High/Low Pulse
Reset/O Power Switch: Located on the back of the motor base, the Reset/O switch
controls the power to the machine. While plugged in, switch to Reset to ready the machine
for blending. Shut o the power switch at night or whenever the machine will be left
unattended.
Start /Stop Button: Pressing Start( )/Stop( ) once starts and runs the machine and
turns the blade. Press Start/Stop button again to stop the machine and the blade.
Speed Buttons: Press the button to gradually increase the speed of the blade in
increments of 1%, up to 100%. Press the button to gradually decrease the speed of the
blade in increments of 1%, down to 7%. Speed is used to set the blending speed of the
Pulse buttons (see Instructions, page 9) and the Start/Stop button. These settings will
reset if the power is shut o.
Pre-Set Program Buttons: The machine will stop by itself when the cycle is complete. A
cycle varies in speed and length. Pressing one of the Pre-Set program buttons, while the
motor is running, will stop the machine.
Pulse Buttons: The pulse provides a quick increase or decrease in speed of the blade when
blending or refreshing a drink. Press to increase the motor to speeds that range from
51%-100%. Press to decrease the motor speed down to a range of 50%-7%. The Pulse
button will override the running program as long as it is depressed. Once released, the
original program continues its cycle.
• The Pulse High ( ) and Low ( ) speed is set by using the Speed buttons.
To set, while pressing and holding a Pulse button, press the Speed or button until
the desired motor speed is reached. The pulse speed will remain at this setting until
changed again with the Speed buttons.
Display Window: This area, depending on which button is pressed, displays a variety of
operation messages. A “Ready” message appears when there is power to the machine.

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CONTROLS
Owner Controls: The owner control panel is accessible by activating the Power Switch
located on the back of the motor base while depressing button 2.
• Once the unit powers up, the display will cycle through three
screens. The first indicates the current program version. The
second indicates which program is running on the machine.
The third will indicate the motor temperature (NORM, WARM,
HOT), and the total hours of operation, including production
and testing. This time can not be cleared. Once this screen is
reached, button 2 can be released.
• Depress button 2 within 12 seconds to scroll through the
menu settings.
• The first press will reveal the timer. Total operation is recorded
in hours, minutes and seconds; including production and
testing. This time cannot be cleared.
• The second press will reveal the name of the program controlling the Pre-Set buttons. If
you are using the Advancesettings, this will read “VITA-MIX ADVANCE PROGRAM.”
• The third press will reveal an option to reset the Pre-Set buttons to the original factory
settings.
VITA-MIX CORP
VERSION #201
TEMP COUNT TOTAL
NORM 25 100
TIMER HR: MIN: SS
0: 10: 33
VITA-MIX ADVANCE
PROGRAM #201
1 TO OVERWRITE
CURRENT PROGRAM

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PROGRAMMING
Programming your Machine with a
Custom Chip
1. Turn on the machine.
2. Remove the container and rotate the machine to the rear
so that you can see the programming port.
3. With the rear of the machine facing towards you, insert
the custom programmed chip (with the words, “THIS SIDE
FACING TO THE FRONT OF THE MACHINE” toward the
left) into the port located on the right hand side of the
machine opposite the On/O switch. Push gently until chip
engages into the port. The display window will read “New
Module.”
4. Within 10 seconds, the six Pre-Set buttons will be
re-programmed and the display window will read “Saved”
then “Ready.”
5. Remove the programming chip, return it to the original
package and store in a safe, easily accessible spot.
6. Press one of the six Pre-Set buttons to reveal, in the display
window, the name of the program/ drink.
Resetting the Pre-Set Buttons to the original factory settings
1. Access the Owner Controls by activating the power switch located on
the back of the motor base while depressing button 2.
2. Once the unit powers up, it will cycle through three screens then stop on the motor
status screen. Depress button 2 again, within 12 seconds, to scroll through the
menu settings.
3. Scroll using button 2. The screen will display “1 TO OVERWRITE CURRENT PROGRAM”.
Depress button 1 to reset to the original factory settings.
IMPORTANT NOTES!
Programming Chip: If the above programming steps are taken and the custom
programming does not appear with the first blend cycle, turn the chip 180˚
(side-to-side) and try again.

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COMPONENTS
Cover Door
To Remove:
1. Open the cover door.
2. Gently spread the sides of the door
over the round hinges and remove.
To Install:
Gently spread the sides of the door and
place the door hinge cutouts over the
round hinges.
Sound Enclosure
The sound enclosure for the The Quiet One®
is secured to the base using a patented
magnetic system.
To Remove:
1. Grasp the enclosure with both hands.
2. Tilt back and pull the enclosure
straight up (See Figure B).
To Install:
1. Begin with the back cover detached
from the cover door.
2. Align the opening in the base plate of
the sound enclosure (See Figure C).
3. Begin on one side of the centering
pad and slowly lay the back cover
into position ensuring that the sound
dampening pad is not pinched by any
portion of the base plate (Figure D).
FIGURE A
Cover
Door
Door Hinge
Cutouts Round
Hinges
FIGURE B
FIGURE C FIGURE D

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COMPONENTS
Two-Piece Lid
48 oz. / 1,4 L Advance® Container
The two-piece lid is easy to clean and easy to put on, take o and seal.
• To remove a fully latched lid, lift the two tabs and pull upward and o.
• Twist the center lid plug to fasten or remove.
To secure lid plug, rotate it so
one tab locks between the notches
on top of rubber lid

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CARING FOR YOUR MACHINE
WARNING
Electrical Shock Hazard.
Disconnect power before cleaning.
Failure to follow instructions can
cause death or electrical shock.
CAUTION
Sharp Blades.
Blades in container are very sharp.
Can cause injury. Wear protective
gloves when cleaning around blades.
IMPORTANT NOTES!
Cleaning Products:
Vitamix recommends using soaps with a low PH balance, such as liquid dishwashing
detergent. Recommended sanitizing solution: 1.5 tsp. / 7,4 ml institutional or
household bleach in 2 qt. / 1,9 L water. Do not use abrasive cleaning agents
or concentrated bleach, cleaners containing sanitizers. Do not use automatic
dishwashing detergents, oven cleaners, steel wool or other abrasive pads.
Motor Base/Control Panel:
Unplug the power cord and gently wash the outside surface with a damp soft cotton cloth
moistened with a mild solution of warm water* and nonabrasive detergent or nonabrasive
liquid spray cleaner. Be careful to not scratch or scrub the display window on the control
panel. Never immerse motor base in water or other liquid. Dry with a soft cotton cloth.
Cover Door:
The cover can be removed and cleaned by placing under running water and washing with a soft
cloth. Wipe dry and replace back on the base.
Do not wash cover door, handle or back cover in dishwasher. It is recommended that the
handle not be disassembled during cleaning. However, if you choose to disassemble the
handle from the cover, make sure to not over-tighten it when reattaching it to the cover.
Doing so will cause damage.
Sound Dampening Gasket and Container Centering Pad:
The sound dampening gasket located between the base and the cover door can be
removed for cleaning by simply pealing it o the base after the cover has been removed.
Do not wash the gasket or centering pad in a dishwasher. High temperatures and chemicals may
cause the pad to swell. Do not soak. The gasket may absorb water and swell. It can take 24-48
hours of air drying before it returns to its original size.
Wash the gasket and pad in warm, soapy water. Rinse clean under running water and dry.
Reassemble before use. To reinstall the sound dampening gasket, simply lay it on the base making
sure that it fits snuggly against the centering pad. Replace the sound enclosure as directed on
page 11. Make sure the gasket is seated properly against the blender and the centering pad. The
gasket and the centering pad should be flat on the motor base.

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Container:
• Do not let mixtures, liquids or food products dry in the container.
• Rinse after use.
• Do not place containers in the freezer. Extremely low temperature combined
with hot ingredients and/or the immediate rapid action of the blade may crack
the container.
• Do not place the container in a Microwave.
• Automatic dishwashing is not recommended.
To Clean: Wash all container parts in warm soapy water. Rinse and drain.
To Sanitize: After all solid residue is removed, fill container ¾ full with a sanitizing solution.
Return container to motor base and firmly position the two-piece lid. Run machine on a
high speed for 30 seconds. Turn machine o and allow mixture to stand in the container for
an additional 1 ½ minutes. Pour out bleach mixture. Return container to motor base and run
machine empty for an additional 5 seconds. Do not rinse after sanitizing. Allow container to
air dry.
Lid:
Wash in warm, soapy water. Rinse clean under running water and dry.
CARING FOR YOUR MACHINE

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1. Unplug unit from power supply (Figure A).
2. Remove centering pad (Figure B).
3. Locate raised arrow on side of socket and rotate until
the arrow is aligned with slot in housing (Figure C).
4. Insert hex wrench through sealant until it clicks into
setscrew. Turn counter-clockwise until loose and
remove (Figure D).
5. Locate raised arrow on side of new socket and align
squared bottom of new drive socket with squared top
of motor shaft (Figure E).
6. Push drive socket straight down then rotate until
the arrow (setscrew) is aligned with slot in housing
(Figure F).
7. Insert hex wrench and turn clockwise until tight. Then
back o ¼ turn (Figure G).
Replacing the Drive Socket
CARING FOR YOUR MACHINE
FIGURE A
FIGURE B
FIGURE C
FIGURE D
FIGURE E
FIGURE F
FIGURE G

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Problems:
• Loud noise from blender container blade area
• Container blades do not spin
• Increased vibration
• Leaking from bottom of container
Possible Actions:
Broken or worn drive socket.
Replace drive socket.
Loud grinding noise from the blender motor
Damaged motor bearings, your
machine may need to be repaired.
Contact your distributor.
• Machine will not run
• Display window does not say “Ready”
1.
Double-check to make sure power
cord is firmly in power outlet.
2. Check to make sure the On/
O power switch is in the
on position.
3.
Turn the On/O power switch
to o, then on, to reboot
the electronics.
Machine starts then shuts o Make sure there is power to the machine.
Display window reads “SHUT DOWN SEE MANUAL” Let the machine cool for an hour, restart.
Display window reads
“MOTOR LOCKED PROGRAM TERMINATED”
Let the machine cool for an hour, restart.
• Machine is running irregularly
• “NO PROGRAM” is displayed when a button is pushed
• Button pressed starts wrong program
• Machine starts by itself
• A specific program button is defective
• Machine does not work when first tried
• Machine works but no information displayed on screen
• Program buttons run the blender on the same speed
1. Turn the machine o and on again to
reset the programming.
2.
Try plugging the machine into
another outlet.
Display window reads “CORRUPT DATA” Turn the machine o and on again to reset
the programming.
Display window reads “THERMAL SENSOR FAILURE” Call Vitamix technical support.
Machine stops in the middle of its blend cycle and resets;
display window reads “VITAMIX GENERAL PROGRAM”
then “READY”
1.
Plug the machine into its own
power supply.
2.
Make sure the machine is not running
on a long extension cord.
If the machine has overheated: The motor will stop and
the message “MOTOR HAS OVERHEATED REMOVE THE
CONTAINER, THEN PRESS START,” will scroll across the
display window, while the words “HOT SHUTDOWN” will
remain in the display window.
Remove the container, shut the cover door
and press the Start/Stop button and run
the machine for two minutes. When the
motor is cool, “READY” will appear in the
display window.
TROUBLESHOOTING
If you cannot fix your machine with these suggestions, technical help is available by calling Vitamix®
technical support at 800.886.5235. If you purchased your equipment outside the U.S.A., contact your local
Vitamix Distributor or telephone the Vitamix International Division at +1.440.782.2450 or email international@
vitamix.com for a distributor in your country. For online help, visit www.vitamix.com/foodservice.

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COMMERCIAL WARRANTY
MAINTAINING YOUR VITAMIX BLENDER
In order to maximize the life of and keep your Vitamix® product in good working order, it
is important that you follow a few simple maintenance tips:
1. Periodically inspect the drive socket for visible wear and tear, cracks, or breaks to
the socket. If damage is found, replace the drive socket with the extra drive socket
enclosed with your blender. To purchase additional replacement drive sockets
contact Vita-Mix® Corporation (hereinafter “Vitamix”) at 1.800.866.5235 for a
dealer near you. For customers outside the U.S.A., contact your authorized Vitamix
Distributor, or call the Vitamix International Division at +1.440.782.2450 or email
[e-mail] for a distributor near you.
2. If the blade hesitates or spins too freely, contact Vitamix for warranty information
or a dealer near you.
3. Never run the machine without the centering pad properly placed on the base and
never remove the container from the base before blending is complete and blades
have stopped moving.
LIMITED WARRANTY - (Unless otherwise covered by Contract)
Vita-Mix® Corporation (hereinafter “Vitamix”) warrants to the original end-user
(“Purchaser”) that its commercial Vitamix blenders (consisting of a motor base,
container and lid, hereinafter collectively referred to as the “Equipment”) will be free
from defects in material and workmanship for the warranty periods applicable to the
Equipment as described herein and subject to the conditions set forth below. Proof of
purchase is required.
The following are the sole remedies of the Purchaser and set forth the only warranty
obligations of Vitamix.
No employee of Vitamix or any other person is authorized to make any warranty in
addition to or amendment of the following warranties.
WHAT IS COVERED UNDER WARRANTY
A. Motor Base (which includes the control board and touch pad) Warranty
Vitamix warrants to the original end-user that:
• If the motor base fails due to defects in material or workmanship within thirty
(30) days from the date of purchase, then Vitamix will replace the motor base
with a new motor base.
• If the motor base fails due to defects in material or workmanship after thirty
(30) days from the date of purchase but within one (1) year from the date of
purchase, then Vitamix will assume the cost of all parts and labor necessary to
repair the motor base.
• If the motor base fails due to defects in material or workmanship after the first
year but within three (3) years from the date of purchase, then Vitamix will
assume the cost of all parts necessary to repair the motor base.

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B. Container, Lid, Lid Plug, Centering Pad, Blade Assembly, Drive Socket, and Sound
Enclosure (if included) Warranty. Vitamix warrants to the original end-user that
if a sound enclosure, container, lid, blade assembly, or drive socket fails due to
a defect in materials or workmanship within one (1) year from the date of purchase,
Vitamix will assume the cost of all parts and labor necessary to repair the component.
The sole obligation of Vitamix under these warranties is to repair or replace the
warranted part or parts as determined exclusively by Vitamix.
IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE
LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES
WHATSOEVER INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.
THE ABOVE LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY, AND YOU AND
VITAMIX HEREBY EXPRESSLY DISCLAIM ALL OTHER WARRANTIES OR CONDITIONS,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE, AND, WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, YOU AND VITAMIX HEREBY EXPRESSLY EXCLUDE, TO THE EXTENT
PERMITTED BY LAW, THE APPLICATION OF ANY SALE OF GOODS LEGISLATION AND
THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE
OF GOODS, AS MAY BE APPLICABLE.
Some jurisdictions do not allow a limitation on implied warranties or on special,
incidental or consequential damages.
WHAT IS NOT COVERED UNDER WARRANTY (Coverage Exclusions)
These warranties do not include repairs needed due to:
A. Normal wear-and-tear;
B. Abuse, misuse, negligent use;
C. Alteration of the Equipment including but not limited to the motor base, container,
lid or sound enclosure;
D. Exposure to extreme conditions; or
E. Improper installation of the Equipment, including but not limited to poor
workmanship, not following specifications provided and/or inadequate ventilation
of the “in-counter” models of the blending unit.
WHEN DO THE WARRANTIES APPLY (Coverage Conditions)
The warranties contained herein run only to the original end-user and are not
transferable. To make a warranty claim, proof of purchase is required.
Any warranty oered by Vitamix is only valid if used in accordance with:
A. the owner’s manual that may also be accessed at www.vitamix.com;
B. the express warranty; and
C. any and all maintenance instructions regardless of when they are supplied.
COMMERCIAL WARRANTY

17
COMMERCIAL WARRANTY
WHAT CAUSES THE WARRANTY TO BE VOID
All product warranties are void if:
A. The blender is placed in a sound enclosure not manufactured by Vitamix.
B. Any component of a covered piece of Equipment or part has been modified, altered,
“reconditioned” or repaired by persons someone other than Vitamix, an authorized
Vitamix Service Center or an authorized Vitamix Distributor.
C. Any covered Vitamix component is used with a component not expressly authorized
in writing by Vitamix (i.e. using a Vitamix container with a non-Vitamix motor base
and/or using a Vitamix motor base with a non-Vitamix container); or
D. Any part of the blender is improperly installed, including but not limited to poor
workmanship, not following specifications provided and/or inadequate ventilation
of the “in-counter” models.
HOW TO OBTAIN WARRANTY COVERAGE AND REPAIR
Who to Contact For Warranty Service and Repair. In the event your Vitamix blender
needs service or repair covered by the terms of this warranty, please call the Vita-Mix
Corporation, an authorized service center or a local distributor for warranty assistance.
• For Equipment purchased and located in the U.S.A., call Vitamix Technical Support:
800.886.5235.
• For Equipment purchased outside the continental U.S.A., contact your authorized
Vitamix Distributor, or contact the Vitamix International Division at +1.440.782.2450
or email [e-mail] for a distributor near you.
You will be asked to provide proof of purchase for the Equipment. If the remote technical
support team cannot fix the Equipment remotely, the Equipment will need to be serviced.
The team will help you either locate an authorized service center or arrange for the
Equipment to be shipped back to Vitamix.
How to Ship the Equipment for Service
A. Obtain a Return Authorization Number Before Shipment. Do not return or send
in Equipment without the approval from Vitamix. Under no circumstances will
Vitamix be responsible for the cost of any unauthorized repairs. All Equipment
returns must have the Return Authorization Number (“RA”) clearly marked on the
outside of the box. Any Equipment that is sent to Vitamix without prior
authorization or approval will be returned to the shipper’s address “as is”
without repair.
B. Properly Package The Returned Item. Any item sent to Vitamix must be sent in
original or sucient packaging.

18
NOTES
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NOTES
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20
SPECIFICATIONS
The Quiet One®
Electrical Requirements:
• 120 V, 50/60 Hz, 15 amps
• 127 V, 50/60 Hz, 1200 - 1400 Watts
• 220 – 240 V, 50/60 Hz, 1300 – 1550 Watts
• 100 V (Japan), 50/60 Hz, 1000 Watts
Dimensions:
• 18.0 in. / 45,7 cm high with lid closed
• 24.5 in. / 62,2 cm high with lid open
• Depth: 10.7 in. / 27,2 cm with handle
• Width: 8.5 in. / 21,6 cm
Where applicable:
To see the complete line of Vitamix®products,
visit vitamix.com/foodservice
Vita-Mix®Corporation
Commercial Division
8615 Usher Road, Cleveland, Ohio 44138 U.S.A.
Tel: [phone]Email: [e-mail]
©2013 Vita-Mix Corporation. No part of this publication may be reproduced or transmitted in any form or
by any means or stored in a database or retrieval system without the written permission of the Vita-Mix Corporation.
Printed in the U.S.A.