Vitamix Mix'n Machine ADVANCE User manual

Mix’n Machine
Use and Care Manual
Read and save these instructions
MIX’N MACHINE®MIX’N MACHINE®ADVANCE®
ALL MODELS
VM0132
VM0133
VM0156
VM0800
VM0800A
VM0801
VM0801A
VM0802
VM0802A
VM0804
VM0804A
VM0805
VM0805B
VM0805C
VM0806A
VM0806B
VM0807A
VM0807B
VM0807C

IMPORTANT SAFEGUARDS
1. Read all instructions.
2. To protect against risk of electrical shock, do not put motor enclosure in water
or other liquid.
3. Close adult supervision is necessary when machine is used by or near children.
Children should be supervised to ensure that they do not play with the appliance.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by
a person responsible for their safety.
4. Make sure the machine is sitting or mounted solidly on a sturdy surface or wall
before using.
5. Unplug the power cord from the wall outlet when the Vitamix machine is not in use,
before disassembling, putting on or taking o parts, and before cleaning, other than
washing the agitator.
6. Never contact moving parts.
7. Do not operate any machine with a damaged cord or plug, if the machine
malfunctions, or has been dropped or damaged in any manner. In the US and
Canada, call Vitamix Technical Support, [phone] at once for examination,
repair, possible replacement, or electrical or mechanical adjustment. If you live
outside the United States or Canada, contact your local Vitamix Distributor,
or telephone the Vitamix International Division at +1 [phone] or email
[e-mail] for a distributor in your country.
8. Do not use attachments not recommended or sold by Vita-Mix Corporation.
Doing so will void the warranty. ALTERATION OR MODIFICATION OF THIS PRODUCT
IN ANY FORM IS NOT SUPPORTED AND AS SUCH MAY RESULT IN BODILY INJURY.
9. Do not use outdoors.
10. Do not let the power cord hang over edge of table or counter.
11. Do not place the machine on or near a hot gas or electrical burner, in a heated
oven, or allow machine to touch hot surfaces. External heat sources can damage
the machine.
12. Keep hands, utensils and other items away from the agitator while motor is running to
prevent the possibility of severe personal injury and/or damage to the Vitamix machine.
13. Always keep splash guard in place while running.
14. When using the optional foot pedal control (for applicable models) make sure it
is grounded and located where it will not be activated unintentionally. When the
machine is not in use, turn OFF the power switch so the unit cannot accidentally
be started with the foot pedal.
15. CAUTION: For applicable models, the light in the front panel start/stop switch,
when lit, indicates the power is ON and machine could start. Turn power OFF or
unplug the machine before touching movable parts. Shut OFF power switch at
night or whenever machine will be left unattended.
2

IMPORTANT NOTES!
The instructions appearing in this Use and Care Manual cannot cover every possible
condition and situation that may occur. Common sense and caution must be
practiced when operating and maintaining any appliance.
Save These Safety Instructions
• The Vitamix blender’s U.S.A. power cord comes equipped with a three-prong
(grounding) plug which mates with a standard three-prong wall outlet (Figure A).
This cord will vary for countries outside the United States of America.
• Adapters (Figure B) are available for two-prong outlets. Do not cut or remove the
third (ground) prong from the plug or power cord.
• Consult your electrician if you are not sure if the wall outlet is grounded through the
building wiring. With a properly grounded two-prong wall outlet, ground the machine
by attaching the tab on the adapter to the wall outlet cover by means of the screw in
the center of the cover (Figure B).
3
SYMBOLS
Warning
Read and understand
owner’s manual
Electrical shock
hazard
Unplug while not in
use, before cleaning,
changing accessories
or approaching parts
that move in use
Operate with lid and
lid plug in place
Never touch moving
parts.
Do not immerse
l/O On/O

CONTROL PANEL
4
IMPORTANT NOTES!
Vitamix machines come with several dierent control options.
Please be sure you are following the instructions for your model.
MOUNTING KITS: Mounting Kits, with detailed instructions, are available for
both the countertop and wall mount Mix’n Machines. See Parts Lists on
page 17 and 19 for kit details.
Mix’n Machine Advance Timer Model
Pre-programmed with one pre-set blending cycle.
COUNTERTOP
ON/OFF Power Switch: This is a lighted switch. When light is lit, power is ON.
Located on the front of the machine, the ON/OFF switch controls the power to the
machine. While plugged in, switch to ON to ready the machine for blending. Shut
OFF the power switch at night or whenever the machine will be left unattended.
START Actuator: The actuator starts the agitator and begins a pre-set timed blending
cycle when the machine is ON. Push the actuator to activate a timed blending cycle.
The machine will shut o automatically at the end of the pre-set time. AGITATOR.
When the machine is turned ON and the actuator is pushed, the agitator spins and
mixes the product and other ingredients. (See page 12 for available agitators.)
LED Indicator Light: The LED light blinks when a blending program is 4 seconds
from completion so that excess product can be spun o the agitator. The blinking
light will get progressively faster to indicate that the program cycle is almost
complete. When a new program is installed using a programming chip, the light
blinks to indicate acceptance.
Indicator Light
Power Switch
Actuator
Agitator

5
Mix’n Machine Advance Programmable Model
Pre-programmed with six blending options and pulse switch.
COUNTERTOP
ON/OFF Power Switch: This is a lighted switch. When light is lit, power is ON.
Located on the front of the machine, the ON/OFF switch controls the power to the
machine. While plugged in, switch to ON to ready the machine for blending.
Shut OFF the power switch at night or whenever the machine will be left unattended.
START Actuator: The actuator starts the agitator and begins a blending cycle when
the machine is ON. Push the actuator to activate a program setting. The machine will
shut o automatically at the end of the program setting.
AGITATOR: When the machine is turned ON and the actuator is pushed, the agitator
spins and mixes the product and other ingredients. (See page 12 for available agitators.)
PROGRAM Dial: The PROGRAM dial allows user to select a number of pre-programmed
settings. Machine will shut o automatically at the end of the program. Program is
activated only when the power switch is ON. See page 10 for programming details.
PULSE Switch: The PULSE switch starts the agitator and can be used to quickly
refresh product. Depress the switch and hold down as long as needed. The PULSE
switch can only be used when the power switch is ON.
LED Indicator Light: The LED light blinks when a blending program is 4 seconds
from completion so that excess product can be spun o the agitator. The blinking
light will get progressively faster to indicate that the program cycle is almost
complete. When a new program is installed using a programming chip, the light
blinks to indicate acceptance.
Indicator Light
Power Switch
Actuator
Agitator
Program Dial
Pulse Switch

CONTROL PANEL
6
IMPORTANT NOTES!
Vitamix machines come with several dierent control options.
Please be sure you are following the instructions for your model.
MOUNTING KITS: Mounting Kits, with detailed instructions, are available for
both the countertop and wall mount Mix’n Machines. See Parts Lists on
page 17 and 19 for kit details.
Mix’n Machine Advance Variable Speed Model
COUNTERTOP
ON/OFF Power Switch: Located on the front of the machine, the ON/OFF switch
controls the power to the machine and starts the agitator. While plugged in, switch
to ON to start blending and OFF to stop blending.
AGITATOR: When the machine is turned ON, the agitator spins and mixes the
product and other ingredients. (See page 12 for available agitators.)
VARIABLE SPEED Dial: The VARIABLE SPEED dial allows user to select continuously
variable motor speeds. Dial is activated only when the power switch is ON.
FOOT PEDAL Control (sold separately): The FOOT PEDAL allows the user hands free
power activation. Press and hold for ON. Release for OFF. (Refer to the Foot Pedal’s
Instructions sheet, which is included with the pedal, for detailed operating directions.)
Place the foot pedal where it will not be activated unintentionally. The foot guard is an
additional design feature that helps prevent unintentional use of the foot pedal.
Power Switch
Actuator
Agitator
Variable Speed Dial
Foot Pedal
(sold separately)

7
Mix’n Machine Standard Model
COUNTERTOP
ON/OFF Power Switch: Located on the front of the machine, the ON/OFF switch
controls the power to the machine and starts the agitator. While plugged in, switch
to ON to start blending and OFF to stop blending.
AGITATOR: When the machine is turned ON, the agitator spins and mixes the
product and other ingredients. (See page 12 for available agitators.)
WALLMOUNT
ON/OFF Power Switch: Located on the front of the machine, the ON/OFF switch
controls the power to the machine and starts the agitator. While plugged in, switch
to ON to start blending and OFF to stop blending.
AGITATOR: When the machine is turned ON, the agitator spins and mixes the
product and other ingredients. (See page 12 for available agitators.)
FOOT PEDAL Control (sold separately): The FOOT PEDAL allows the user hands free
power activation. Press and hold for ON. Release for OFF. (Refer to the Foot Pedal’s
Instructions sheet, which is included with the pedal, for detailed operating directions.)
Place the foot pedal where it will not be activated unintentionally. The foot guard is an
additional design feature that helps prevent unintentional use of the foot pedal.
Agitator
Power Switch
Power Switch
Agitator
Foot Pedal
(sold separately)
COUNTERTOP
WALLMOUNT

GENERAL INSTRUCTIONS
The Mix’n Machine combines a durable motor with dierent styles of agitators. By rapidly
moving the cup up and around the agitator, a thorough mixing job can be accomplished.
Some combinations may take more time depending on additives, product temperature,
technique, and desired consistency of finished product. Due to the dierence of recipes,
your results may also vary.
Programmable Model
The basic settings of the six PRE-SET buttons for the Mix’n Machine Advance
Programmable Model are detailed below. These programs, numbered 1 through 6, are
blending cycles designed for the most commonly made desserts. Selecting one of the
PRE-SET programs will run the machine for a full cycle. The machine will stop by itself
when the cycle is complete. A cycle varies in speed and length. Your machine’s PRESET
options may dier due to program revisions or if your machine was programmed
specifically for your business.
Note: A 3-second delay is added to the end of each program’s run time to
allow time for the operator to remove the cup from the agitator before a
new program is selected.
8
1Easy-to-blend frozen dessert with whole
mix-in candies, cookies, etc.
Starts LOW (17%), ramps to MED-HIGH
(60%) for 10 seconds, then ramps to HIGH
(100%) for 4 seconds
:16
2Easy-to-blend frozen dessert with chunks of
candies, cookies, etc. mixed throughout
Quickly ramps up to HIGH (100%), decreases to
MED-HIGH (67%) for 5 seconds, then decreases
to MED-LOW (36%)
:16
3
Frozen dessert with syrups that require
extended blending time (i.e., thick milkshakes
and malts)
Runs on LOW (20%) :20
4Hard-to-blend frozen dessert with syrups or
mix-ins that require little blending time
Starts LOW (17%) and quickly ramps to HIGH
(100%) for 12 seconds :14
5Hard-to-blend frozen dessert with whole
mix-in candies, cookies, etc.
Ramps up to HIGH (84%) for 10 seconds, then
ramps to HIGH (100%) for 6 seconds :16
6Hard-to-blend frozen dessert with chunks of
candies, cookies, etc. mixed throughout
Starts MED (40%) and quickly ramps to HIGH
(100%) for 16 seconds :20
DIAL
SETTING DESSERT TYPE DESCRIPTION RUN TIME

Mix’n Machine Blending Procedures
1. Put product (ice cream, yogurt, etc.) into a sturdy serving
cup along with ingredients such as liquid flavoring, and
mix-ins such as candy, cookies, fruit or other condiments.
2. For units with a Removable Agitator: push the
agitator up onto the shaft until it snaps into place.
3. Plug the machine into the nearest outlet (if unplugged).
4. Place a cup guard on the cup (See Figure 1). Hold the cup
(and lid or collar) securely in your hand (from the side, not
from the bottom) and reach under the splash guard. Move
the cup under the agitator and lift up so the agitator
touches the bottom of the cup. See Figure 2.
5. Turn the machine ON to activate the agitator. Follow
instructions based on the specific model:
• For Mix’n Machine Advance Programmable Model:
Press the ON/OFF power switch to ON. Activate a
program by selecting the desired setting on the dial.
While holding the cup securely in your hand, use your
fingers to push the START Actuator (located behind
the agitator) to activate a programmed blending cycle.
See Figure 3.
• For Mix’n Machine Advance Timer Model:
Press the ON/OFF power switch to ON. While holding
the cup securely in your hand, use your fingers to push
the START Actuator (located behind the agitator) to
activate a pre-set timed blending cycle. See Figure 3.
• For Mix’n Machine Advance Variable Speed Model:
Select the desired setting on the SPEED dial. While
holding the cup securely in one hand, use the other
hand to press the ON/OFF power switch to ON to
activate the agitator. Depending on ingredients, start
on a lower setting, then switch to a higher setting once
the mixture begins processing.
• For Mix’n Machine Standard Model (Countertop
and Wall Mount): While holding the cup securely in
one hand, use the other hand to press the ON/OFF
power switch to ON to activate the agitator.
6. With a swirling motion, gradually move the cup up and down
around the spinning agitator and completely around all sides
of the cup. (If ice cream is hard, this should be done slowly.)
Develop your own technique for the desired consistency
of the finished product. The agitator will do some chipping
and breaking of the solids. However, it is not intended to
completely pulverize ingredients as solid chunks are
expected to be evident in the final product. See Figure 4.
9
FIGURE 1
ON
ADVANCE PROGRAMMABLE ICE CREAM MIXER
OFF
FIGURE 2
ON
ADVANCE PROGRAMMABLE ICE CREAM MIXER
OFF
FIGURE 3
ON
ADVANCE PROGRAMMABLE ICE CREAM MIXER
OFF
FIGURE 4
Disposable Lid
Permanent Collar
Cup guards are sold
through foodservice
equipment distributors

10
Notes: Should the cup be hard to hold, either move the agitator into the mix more
slowly or start with softer ice cream. Do not continue to operate if you are having
trouble holding the cup.
Both the permanent agitator and the removable agitator are designed to reduce
the possibility of damage when contacting a paper cup. However, they should not
be forced or held solidly against the side or bottom of the cup. The hard ice cream
agitator is specially designed to mix the product aggressively and thoroughly, so use
of a cup holder or sturdy cup is recommended to prevent the agitator from going
through the side of the cup.
7. Swirl the cup around the agitator to produce a pleasing product appearance and to
avoid leaving a hole in the center of the mixture. Before removing the cup, allow excess
mixture to be thrown o the agitator and be caught by the cup or lid/collar. Follow
machine shut-o instructions based on the specific model:
• For Mix’n Machine Advance Programmable Model:
The machine will shut o automatically at the end of
the programmed cycle. When the program is within 4
seconds of completion, the LED Indicator light will blink so
preparation can begin to remove the cup from the agitator.
The blinking light will get progressively faster to indicate
that the program cycle is almost complete and the machine
will shut o. This provides an indication, so that excess
product can be spun o the agitator. See Figure 5.
• For Mix’n Machine Advance Timer Model: The machine
will shut o automatically at the end of the preset time.
When the program is within 4 seconds of completion, the
LED Indicator light will blink so preparation can begin to
remove the cup from the agitator. The blinking light will get
progressively faster to indicate that the program cycle is
almost complete and the machine will shut o. This provides
an indication, so that excess product can be spun o the
agitator. See Figure 5.
• For Mix’n Machine Advance Variable Speed Model:
Press ON/OFF power switch to OFF to stop the
machine. See Figure 6.
• For Mix’n Machine Standard Model (Countertop
and Wall Mount): Press ON/OFF power switch to
OFF to stop the machine. See Figure 6.
8. Press the ON/OFF switch to OFF when not in use.
• To use the PULSE switch to refresh drinks and desserts (Advance
Programmable Model only): Make sure the power is ON. Move the cup under
the agitator and lift up so the agitator touches the bottom of the cup. Depress
the PULSE switch to start the agitator. With a swirling motion, gradually move the
cup up and down over the spinning agitator and completely around all sides of the
cup. Swirl the cup around the agitator to produce a pleasing product appearance
and to avoid leaving a hole in the center of the mixture. Before removing the cup,
allow excess mixture to be thrown o the agitator and be caught by the cup or
lid/collar. Release the switch to stop the agitator.
GENERAL INSTRUCTIONS
FIGURE 5
ON
OFF
FIGURE 6

11
PROGRAMMING
The Mix’n Machine Advance Programmable Model is pre-programmed with six blending
options. The Mix’n Machine Advance Timer Model is pre programmed with one pre-set
timed blending cycle. The programs can be customized by using a programming chip
or programmer software kit available from Vita-Mix Corporation. Call your distributor or
Customer Service for more information.
Although your machine comes from the factory pre-set with program(s), follow
these instructions when using a custom programming chip.
Programming with a Custom Chip
1. Turn the power to the machine ON using the
ON/OFF switch located on the front of the machine.
2. Facing the front of the machine, locate the
programming port on the right side panel.
Insert the custom programmed chip with the
silver contact bars up.
3. Within 5 seconds, the six PRE-SET PROGRAMS
will be re-programmed. The LED Indicator
light on the front of the machine will blink
when the program is accepted. If the LED
light does not blink, remove the programmed
chip and see note below.
4. Remove the programming chip, return it
to the original package and store in a safe,
easily accessible spot.
Resetting the Pre-Set Programs to the
Original Factory Settings
1. Turn the power to the machine OFF using the ON/OFF switch
located on the front of the machine.
2. Hold down the PULSE button while turning the power back
ON using the ON/OFF switch.
IMPORTANT NOTES!
PROGRAMMING CHIP: If the above programming steps are taken and the
LED light does not blink or the custom programming does not appear with
the first blend cycle, turn the chip 180° (side-to-side) and try again.
Programming Port
SIDE VIEW

12
AGITATORS
CAUTION!
SHOCK HAZARD. Unplug the machine before making any adjustments
to the Agitator Shaft.
Permanent Soft Ice Cream Agitator: Made of durable
NSF accepted Acetal, this non-metal agitator can be pushed
up against the inside of paper or plastic cups
with no damage to the cup.
Aggressive/Permanent Hard Ice Cream Agitator:
The rounded fins of this specially designed NSF accepted
stainless steel agitator eciently and aggressively mix hard
ice cream product at 5°F / -15°C scooping temperature.
Use of a sturdy cup (i.e., durable paper or plastic, metal) is
recommended.
Removable/Reusable Agitator: Made of durable NSF
accepted Acetal, this rigid removable and reusable
agitator cleans easily and is ideal for preventing flavors,
colorings and potential allergens from being transferred from
serving to serving.
IMPORTANT NOTES!
See pages 17 or 19 for kit options for converting from either of the
Permanent Agitators to a Removable Agitator or from a Removable
Agitator to either of the Permanent Agitators.

13
SPLASH GUARD
COUNTERTOP
WALLMOUNT
Because of their unique designs, the splash guards
catch the product thrown from the agitator and shield
the operator during mixing.
On the countertop units, the splash guard pivots up
and down to prevent thin drinks or desserts from
splashing the operator. On the wall mount units, the
splash guard slides up and down riding on top of
either a removable or disposable cup guard. It will
not restrict the circular and up and down motion
required for fast, ecient mixing.
Both splash guards remove easily for
cleaning. See page 14 for details.
CARING FOR YOUR MACHINE
Permanent Agitators
1. Fill a durable square or rectangular container to within 1 in. / 3 cm from the top with
hot (110°F / 43°C) water containing mild liquid detergent (1 oz. per qt. / 30 ml per Ltr.).
The container must be deep enough to submerge the entire agitator and the shaft.
2. Hold the container up around the agitator and shaft, all the way up to the bottom
of the motor chamber, and turn the machine on. Run for about 15 seconds. Repeat
several times. Make sure all portions of the shaft which contact food have been
submerged. (Moving Splash Guard must be removed for this cleaning operation.)
3. Repeat step 2, except use rinse water.

IMPORTANT NOTES!
CLEANING AND SANITIZING PRODUCTS:
• Do not use abrasive cleaning agents or concentrated bleach when cleaning.
• Do not use any cleaners containing Quatinary Sanitizers on
polycarbonate components.
• Follow cleaner/sanitizer manufacturer’s specifications and instructions.
• Local codes should be followed for cleaning/sanitizing equipment.
14
4. Repeat step 2, except use an approved 100 ppm sanitizing solution and cleaner and run
agitator and shaft under solution for a minimum of two minutes.
5. Resanitize at the start of the day.
Removable/Reusable Agitator
1. Remove agitator from machine. Wash in warm soapy water.
2. Rinse clean.
3. Sanitize as necessary.
4. Dry and reassemble. NOT recommended for dishwasher. Excessive commercial
dishwasher heat may slightly bend the removable agitator which could cause
unbalance when blending.
Housing
1. Unplug the machine.
2. Remove the Splash Guard and wash in warm soapy water. Rinse clean and sanitize
as necessary. Do not use any abrasive material or paper towels which would scratch the
surface. Also avoid cleaners which contain ammonia (most window cleaners contain
ammonia). NOT recommended for dishwashers.
Countertop Models only: To remove the Splash Guard, squeeze the sides until clear of
the top pivot pins and pull the guard out. To mount the Splash Guard, squeeze the sides
and place onto the top pivot pins. The guard should sit on the bottom pivot pins.
Wall Mount Models only: To remove the moving Splash Guard, squeeze the travel rods
together and slide the guard down. To mount the moving Splash Guard, slide the Splash
Guard up over the rods until they snap in place. To clean the travel rods, wipe with a
damp cloth. Do not remove the rods from the mixer.
3. All stainless steel surfaces may be cleaned and disinfected with a commercial cleaning
solution. However, do not spray any water or other fluids into the motor chamber. Do
not use excess liquid around the switches, motor protector, or cord entry hole. Abrasive
cleaners may leave noticeable changes in the surface finish. Make sure all areas in and
around the motor enclosure and machine are dry before plugging the machine back in.
4. Switches may become sticky from use. Unplug the machine and use a damp cloth,
moistened with water and a mild detergent, to clean around the edges of the switch
paddles until they function freely. Work the switches back and forth a few times to
loosen any dried residue under switch. Leaving switches sticky will damage or burn
out the switches. Clean carefully, using caution not to allow water or other liquids to
infiltrate the switch. Dry with a soft cotton cloth. Make sure switches are dry before
plugging the machine back in.
CARING FOR YOUR MACHINE

15
Mix’n Machine Advance and
Mix’n Machine Standard Countertop Models
#30019 Permanent Soft Ice Cream Agitator
#30019 Removable/Reusable Agitator (10 pack)
#30018 Aggressive/Permanent Hard Ice Cream Agitator
#30023 Agitator Shaft – for countertop models
#30015 Splash Guard – for countertop models
PARTS LIST
#30019
#30018
#30003
#30023
#30015

PARTS LIST
16
Kits Sold Separately:
#80 Conversion Kit (Permanent Soft/Hard Ice Cream Agitator
To Removable/Reusable Agitator)
#81 Conversion Kit (Removable/Reusable Agitator To
Permanent Soft Ice Cream Agitator)
#30006 Conversion Kit (Removable/Reusable Agitator To
Aggressive Permanent Hard Ice Cream Agitator)
#15668 Wall and Counter Sure-Support Mounting Kit –
for countertop models only
#1240 Replacement Feet (4 pack)
#30000 Guarded Air-Activated Foot Control –
for 120V Advance Variable Speed and Standard models
#30002 Guarded Air-Activated Foot Control –
for 220-240V Advance Variable Speed and Standard models
#80
#30000 & 30002
#81
#30006
#1240 #15668

17
Mix’n Machine Standard Wall Mount Model
#30019 Permanent Soft Ice Cream Agitator
#30003 Removable/Reusable Agitator (10 pack)
#30018 Aggressive/Permanent Hard Ice Cream Agitator
#30034 Agitator Shaft – for wall mount models
#30029 Splash Guard – for wall mount models
PARTS LIST
#30029
#30019
#30018
#30003
#30023

PARTS LIST
18
Kits Sold Separately:
#80 Conversion Kit (Permanent Soft/Hard Ice Cream
Agitator To Removable/Reusable Agitator)
#30004 Conversion Kit (Removable/Reusable Agitator To
Permanent Soft Ice Cream Agitator)
#30005 Conversion Kit – must be used with #30034 –
sold separately (Removable/Reusable Agitator
To Aggressive/Permanent Hard Ice Cream Agitator)
#30000 Guarded Air-Activated Foot Control – for 120V model
#30002 Guarded Air-Activated Foot Control – for 220-240V model
#1234 Stand-o Mounting Kit – for wall mount models only
#1245 Drip Tray Kit – for wall mount models only
#30006
#1234 #1245
Note: Must be used with #30034 – Sold separately
#80
#30000 & 30002
#81

19
TROUBLESHOOTING
Problems:
• Machine will not run
• Machine will not run when START
Actuator or ON/OFF power switch
is activated
Possible Actions:
a. Double-check to make sure power
cord is firmly plugged into power outlet
and that you have power to the outlet.
b. Check ON/OFF power switch to make
sure the switch is in the ON position.
c. Check to make sure switches are clean
and moving freely.
d. Check the reset breaker to see if it has
tripped. See page 21.
• Machine is running irregularly
• Setting selected starts
the wrong program
a. Reset the machine to its original factory
settings or reprogram with a custom
programming chip. See page 11.
b. Try plugging machine into a new outlet.
Problem:
• Loose or misaligned shaft
• Vibration noise
Possible Actions:
a. Unplug the machine.
b. Make sure the shaft extension is threaded tight onto the motor shaft with the slinger centered
and square.
c. To tighten a loose shaft, remove the cap and hold the motor shaft with a screwdriver in the slot
on the top end. Turn the agitator with your hand until tight. If tools must be used to hold the
shaft extension, be sure to protect it from being scratched as that would reduce its cleanability.
d. If the shaft is still misaligned, rotate the shaft by hand while holding a marking pen close
to the lower end. The first spot to touch and leave a mark is the side of the shaft most out
of alignment. Lay the machine on its back (remove the plastic agitator to avoid breakage)
and gently tap the marked side of the shaft with a rubber mallet. Repeat the process until
the marking pen leaves a mark most of the way around the shaft and the unit runs smooth.
Regulate your mallet taps to move the shaft towards the center without overshooting.
If you cannot fix your machine, call Vitamix Technical Support at [phone].
If outside the United States and Canada, contact your local Vitamix Distributor
or telephone the Vitamix International Division at +1 [phone] or email
[e-mail] for a distributor in your country.

PARTS LIST
20
MOTOR PROTECTION
FIGURE 1
The Mix’n Machine is equipped with a reset breaker
mounted on the motor enclosure. See Figures 1 and
2. Should the motor be kept from turning (locked
rotor) or otherwise be overloaded, the breaker will
trip. If this occurs, make sure the motor is free to
rotate and wait a short period for it to cool down
before pushing the reset breaker and restarting the
motor. Never remove or bypass the reset breaker.
Countertop Machine (Side View)
FIGURE 2
Wallmount Machine (Front View)
Reset Breaker
Reset Breaker