Vivitek HK2299 User manual

HK2299

— i —
Copyright
This publication, including all photographs, illustrations and software, is protected under international
copyright laws, with all rights reserved. Neither this manual, nor any of the material contained herein, may
be reproduced without written consent of the author.
© Copyright 2017
Disclaimer
The information in this document is subject to change without notice. The manufacturer makes no
representations or warranties with respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose. The manufacturer reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of
the manufacturer to notify any person of such revision or changes.
Trademark Recognition
Kensington is a U.S. registered trademark of ACCO Brand Corporation with issued registrations
and pending applications in other countries throughout the world.
HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
All other product names used in this manual are the properties of their respective owners and are
acknowledged.
Ver.:02

DLP Projector—User’s Manual
— ii —
Important Safety Information
Important:
It is strongly recommended that you read this section carefully before using the projector. These
safety and usage instructions will ensure that you enjoy many years of safe use of the projector.
Keep this manual for future reference.
Symbols Used
Warning symbols are used on the unit and in this manual to alert you of hazardous situations.
The following styles are used in this manual to alert you to important information.
Note:
Provides additional information on the topic at hand.
Important:
Provides additional information that should not be overlooked.
Caution:
Alerts you to situations that may damage the unit.
Warning:
Alerts you to situations that may damage the unit, create a hazardous environment, or cause
personal injury.
Throughout this manual, component parts and items in the OSD menus are denoted in bold font as in this
example:
“Push the Menu button on the remote control to open the Main menu.”
General Safety Information
Do not open the unit case. Aside from the projection lamp, there are no user-serviceable parts in
the unit. For servicing, contact qualified service personnel.
Follow all warnings and cautions in this manual and on the unit case.
The projection lamp is extremely bright by design. To avoid damage to eyes, do not look into the
lens when the lamp is on.
Do not place the unit on an unstable surface, cart, or stand.
Avoid using the system near water, in direct sunlight, or near a heating device.
Do not place heavy objects such as books or bags on the unit.
Note:
As with any bright light source, do not stare into the beam, RG2 IEC 62471-5:2015

Preface
–iii –
Projector Installation Notice
Place the projector in a horizontal position
The tilt angle of the projector should not exceed 15 degrees, nor should the projector be
installed in any way other than the desktop and ceiling mount, otherwise lamp life could decrease
dramatically, and may lead to other unpredictable damages.
Allow at least 50 cm clearance around the exhaust vent.

Ensure that the intake vents do not recycle hot air from the exhaust vent.
When operating the projector in an enclosed space, ensure that the surrounding air temperature
within the enclosure does not exceed operation temperature while the projector is running, and the
air intake and exhaust vents are unobstructed.
All enclosures should pass a certified thermal evaluation to ensure that the projector does not
recycle exhaust air, as this may cause the device to shutdown even if the enclosure temperature is
with the acceptable operation temperature range.
Minimum 500mm
(19.69 inch)
Minimum 500mm
(19.69 inch)
Minimum 500mm
(19.69 inch)
Minimum 500mm
(19.69 inch)
Minimum 100mm
(
3.94 inch)
Minimum 300mm
(1
1.81 inch)
15 °
-15
°

DLP Projector—User’s Manual
— iv —
Verify Installation Location
To supply power, the 3-blade (with earthing lead) socket should be used to ensure proper
grounding and equalized ground potential for all of the equipment in the Projector System.
The power code provided with the Projector should be used. In case of any missing item, other
qualified 3-blade (with earthing lead) power cord can be used as substitution; however, do not use
2-blade power cord.
Verify if the voltage is stable, grounded properly and there is no electricity leakage.
Measure total power consumption which should not higher the safety capacity and avoid safety
issue and short circuit.
Turn on Altitude Mode when located in high altitude areas
The projector can only be installed upright or inverted.
When installation the bracket, make sure the weight limit is not exceed and firmly secured.
Avoid installing near air conditioner duct or subwoofer.
Avoid installing at high temperature, insufficient cooling and heavy dust locations.
Keep your product away from fluorescent lamps (> 1 meter) to avoid malfunction
caused by IR interference
Install the projector above 200cm to avoid damage.
The power cord and signal cable should be connected before power on the projector. During the
projector starting and operating process, DO NOT insert or remove the signal cable or the power
cord to avoid damaging the projector.
Cooling notes
Air outlet
Make sure the air outlet is 50cm clear of any obstruction to ensure proper cooling.
Air outlet location should not be in front of the lens of other projector to avoid causing illusions.
Keep the outlet at least 100cm away from the inlets of other projectors
The projector generates a massive amount of heat during use. The internal fan dissipates the heat
of the projector when shutting down, and such process may continue for a certain period. After the
project enters STANDBY MODE status, press the AC power button to turn off the projector and
remove the power cord. DO NOT remove the power cord during the shutdown process, as it may
cause damage to the projector. In the meantime, the delayed heat radiating will also affect the
service life of the projector. The shutdown process may vary depending on the model used.
Whatever the case may be, be sure to disconnect the power cord till after the projector enters the
STANDBY status.
Air inlet
Make sure there is no object blocking air input within 30 cm.
Keep the inlet away from other heat sources
Avoided heavy dust area

Preface
–v –
Power Safety
Only use the supplied power cord.
Do not place anything on the power cord. Place the power cord where it will not be in the way of
foot traffic.
Remove the batteries from the remote control when storing or not in use for a prolonged period.
Replacing the Lamp
Replacing the lamp can be hazardous if done incorrectly. See Replacing the Projection Lamp on page 28
for clear and safe instructions for this procedure. Before replacing the lamp:
Unplug the power cord.
Allow the lamp to cool for about one hour.
Caution:
In rare cases the lamp bulb may burn out during normal operation and cause glass dust or shards
to be discharged outward from the rear exhaust vent.
Do not inhale or do not touch glass dust or shards. Doing so could result in injury.
Always keep your face away from the exhaust vent so that you do not suffer from the gas and
broken shards of the lamp.
Cleaning the Projector
Unplug the power cord before cleaning. See Cleaning the Projector page 32.
Allow the lamp to cool for about one hour.
Regulatory Warnings
Before installing and using the projector, read the regulatory notices in the Regulatory Compliance on
page 43.
Important Recycle Instructions:
Lamp(s) inside this product contain mercury. This product may contain other electronic waste that
can be hazardous if not disposed of properly. Recycle or dispose in accordance with local, state, or federal
Laws. For more information, contact the Electronic Industries Alliance at WWW.EIAE.ORG. For lamp
specific disposal information check WWW.LAMPRECYCLE.ORG.
Symbol Explanations
DISPOSAL: Do not use household or municipal waste collection services for
disposal of electrical and electronic equipment. EU countries require the use
of separate recycling collection services.

DLP Projector—User’s Manual
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Main Features
•Ultra HD 4K (3840 x 2160) resolution for outstanding details and stunning visuals
•DLP® DarkChip3™ and BrilliantColor™ technologies for optimal black levels and vibrant colorful
images
•2000 ANSI lumens for an amazing brightness
•Advanced video processor for fluid video streaming and 12-bit programmable RGB colour
adjustments
•High Dynamic Range (HDR10) for enriched brightness and impeccable vibrancy for precise natural
colors
•REC 709 for an incredible cinematic like movie experience
•Six segment RGBRGB color wheel delivers outstanding reds, greens and blue color reproductions
•Fine tune and optimize an image with advanced calibrations, including gamma and color
management settings
•Advanced HDMI 2.0 (x3) connectors for high quality digital video signals and quick data transfer
rates
•Audio ready with built-in 10 watt speaker and audio out port
•Long lasting energy efficient lamps that last up to 4000 hours
•Wide 1.5x zoom range and vertical lens shift for greater installation convenience and flexibility
•Full functioning remote control and intuitive 9 key menu pad for easy control
•Dual infrared sensors for handy remote control from either in front or behind the projector
•Anti-theft security features include: Kensington® security slot, security bar, and PIN lock keypad
About this Manual
This manual is intended for end users and describes how to install and operate the DLP projector.
Wherever possible, relevant information—such as an illustration and its description—has been kept on
one page. This printer-friendly format is both for your convenience and to help save paper, thereby
protecting the environment. It is suggested that you only print sections that are relevant to your needs.

Preface
–vii –
Table of Contents
GETTING STARTED........................................................................................................................................................... 1
PACKING CHECKLIST .............................................................................................................................................1
VIEWS OF PROJECTOR PARTS................................................................................................................................2
Front-right View...............................................................................................................................................2
Rear view.........................................................................................................................................................3
Rear view—On-screen Display (OSD) buttons...............................................................................................4
Bottom view.....................................................................................................................................................5
REMOTE CONTROL PARTS.....................................................................................................................................6
REMOTE CONTROL OPERATING RANGE..................................................................................................................8
PROJECTOR AND REMOTE CONTROL BUTTONS.......................................................................................................8
INSERTING THE REMOTE CONTROL BATTERIES .......................................................................................................9
SETUP AND OPERATION............................................................................................................................................... 10
STARTING AND SHUTTING DOWN THE PROJECTOR ................................................................................................10
ADJUSTING THE PROJECTOR LEVEL .....................................................................................................................12
ADJUSTING THE VERTICAL IMAGE POSITION...........................................................................................................13
ADJUSTING THE ZOOM AND FOCUS.......................................................................................................................13
ADJUSTING THE VOLUME .....................................................................................................................................14
ON-SCREEN DISPLAY (OSD) MENU SETTINGS...................................................................................................... 15
OSD MENU CONTROLS .......................................................................................................................................15
Navigating the OSD.......................................................................................................................................15
SETTING THE OSD LANGUAGE.............................................................................................................................16
OSD MENU OVERVIEW........................................................................................................................................17
MAIN MENU.........................................................................................................................................................19
IMAGE SETTINGS.................................................................................................................................................20
COLOR SETTINGS................................................................................................................................................21
HSG Adjustment............................................................................................................................................22
LAMP CONTROL...................................................................................................................................................23
SETUP ................................................................................................................................................................24
Menu Settings................................................................................................................................................25
ADVANCED..........................................................................................................................................................26
INFORMATION MENU............................................................................................................................................27
MAINTENANCE AND SECURITY.................................................................................................................................. 28
REPLACING THE PROJECTION LAMP .....................................................................................................................28
Resetting the Lamp .......................................................................................................................................31
CLEANING THE PROJECTOR .................................................................................................................................32
Cleaning the Lens..........................................................................................................................................32
Cleaning the Case.........................................................................................................................................32
USING THE PHYSICAL LOCK .................................................................................................................................33
Using the Security Bar...................................................................................................................................33
TROUBLESHOOTING...................................................................................................................................................... 34
COMMON PROBLEMS AND SOLUTIONS...................................................................................................................34
TIPS FOR TROUBLESHOOTING ..............................................................................................................................34
LED ERROR MESSAGES......................................................................................................................................35
IMAGE PROBLEMS ...............................................................................................................................................35
LAMP PROBLEMS.................................................................................................................................................36
REMOTE CONTROL PROBLEMS.............................................................................................................................36
AUDIO PROBLEMS ...............................................................................................................................................36
HAVING THE PROJECTOR SERVICED.....................................................................................................................36
HDMI Q&A.......................................................................................................................................................37
SPECIFICATIONS............................................................................................................................................................. 38
SPECIFICATIONS..................................................................................................................................................38
PROJECTION DISTANCE VS.PROJECTION SIZE......................................................................................................39
Projection Distance and Size Table ..............................................................................................................39

DLP Projector—User’s Manual
— viii —
TIMING MODE TABLE ...........................................................................................................................................40
PROJECTOR DIMENSIONS ....................................................................................................................................42
REGULATORY COMPLIANCE....................................................................................................................................... 43
FCC WARNING ...................................................................................................................................................43
CANADA..............................................................................................................................................................43
SAFETY CERTIFICATIONS .....................................................................................................................................43
APPENDIX I........................................................................................................................................................................ 44
OP COMMAND.....................................................................................................................................................44

DLP Projector—User’s Manual
–1 –
G ETTING S TARTED
Packing Checklist
Carefully unpack the projector and check that the following items are included:
DLP P ROJECTOR
R
EMOTE CONTROL
(
WITH T WO AAA B ATTERIES )CD-ROM
(T
HIS U SER ’ S MANUAL )
P
OWER C ORD HDMI C ABLE
Contact your dealer immediately if any items are missing, appear damaged, or if the unit does not work. It
is recommend that you keep the original packing material should you ever need to return the equipment
for warranty service.
Caution:
Avoid using the projector in dusty environments.
ONOFF
MenuExit
MuteFreezeBlank
NightDay
Picture
Mode

DLP Projector—User’s Manual
— 2 —
Views of Projector Parts
Front-right View
ITEM LABEL DESCRIPTION SEE PAGE
1. Lamp cover Removes cover to replace lamp module.
2. IR receiver Receive IR signal from remote control.
3. Lens Projection Lens.
4. Focus ring Focuses the projected image. 13
5. Zoom ring Enlarges the projected image.
6. LENS SHIFT For Image vertical shift adjustment. 13
7. LAMP LED Flashing Error code
35
8. TEMP LED Red Over Temperature, T1 error
9. POWER LED Green Ready to power on (Standby)
Flashing Start warm up, Cooling, Error code
Important:
Ventilation openings on the projector allow for good air circulation, which keeps the projector lamp
cool. Do not obstruct any of the ventilation openings.

DLP Projector—User’s Manual
–3 –
Rear view
ITEM LABEL DESCRIPTION SEE PAGE
1. AUDIO OUT Connect an AUDIO cable to an audio amplifier.
2. IR receiver Receive IR signal from remote control.
3. USB POWER
(5V/1.5A) Connect the USB cable for power supply.
4. MINI USB Connect the USB cable from a computer.
5. RS-232C Connect RS-232 serial port cable for remote control.
6. HDMI 1 Connect the HDMI cable from a HDMI device.
7. HDMI 2 Connect the HDMI cable from a HDMI device.
8. HDMI 3 Connect the HDMI cable from a HDMI device.
9. Security Bar For security and authorized usage. 33
10. AC IN Connect the POWER cable. 10
11. Function keys See Rear view—On-screen Display (OSD) buttons. 4
Warning:
As a safety precaution, disconnect all power to the projector and connecting devices before making
connections.
11 10 9
8
7
65
4
3
21

DLP Projector—User’s Manual
— 4 —
Rear view—On-screen Display (OSD) buttons
ITEM LABEL DESCRIPTION SEE PAGE
1. MENU Opens and exits OSD menus
15
2. Navigates and changes settings in the OSD
3. Navigates in the OSD
4. ENTER Enter or confirm highlighted OSD menu item
5. Turns the projector On or Off
6. Navigates and changes settings in the OSD
7. AUTO Optimizes image size, position, and resolution
8. Navigates in the OSD
9. SOURCE Enter the Source menu
Note:
Keystone ( / / / ) function is unavailable in this model.
3
12 6 45
7
98

DLP Projector—User’s Manual
–5 –
Bottom view
ITEM LABEL DESCRIPTION SEE PAGE
1. Tilt adjustor Rotate adjuster lever to adjust angle position. 12
2. Ceiling support holes Contact your dealer for information on mounting the projector on a
ceiling
Note:
When installing, ensure that you use only UL Listed ceiling mounts.
For ceiling installations, use approved mounting hardware and M4 screws with a maximum screw
depth of 8 mm (0.31 inch).
The construction of the ceiling mount must be of a suitable shape and strength. The ceiling mount
load capacity must exceed the weight of the installed equipment, and as an additional precaution
be capable of withstanding three times the weight of the equipment over a period of 60 seconds.
70.0mm 70.0mm
78.8mm 95.0mm 110.0mm
70.0mm
50.0mm
235.0mm
11

DLP Projector—User’s Manual
— 6 —
Remote Control Parts
Important:
1. Avoid using the projector with bright fluorescent lighting turned on. Certain high-frequency
fluorescent lights can disrupt remote control operation.
2. Be sure nothing obstructs the path between the remote control and the projector. If the path
between the remote control and the projector is obstructed, you can bounce the signal off certain
reflective surfaces such as projector screens.
3. The buttons and keys on the projector have the same functions as the corresponding buttons on
the remote control. This user’s manual describes the functions based on the remote control.
ON OFF
Menu Exit
Mute Freeze Blank
Night Day
Picture
Mode
12
34
56
78
910
11
12 13
14
15
16
17
18 19
20 21
22 23
24
25
26
27
28
29
30

DLP Projector—User’s Manual
–7 –
ITEM LABEL DESCRIPTION SEE PAGE
1.
OFF Turns the projector off. 15
2.
HDMI 2 Toggles the input sources for display between HDMI sources.
3.
HDMI 3 Toggles the input sources for display between HDMI sources.
4.
Night Switch the picture mode to Night mode.
5.
Day Switch the picture mode to Day mode.
6. Navigates and changes settings in the OSD. 15
7.
EXIT Goes back to previous OSD menu, exits and saves menu settings.
8.
Enters and confirms settings in the OSD.
159.
Navigates and changes settings in the OSD.
10.
Navigates and changes settings in the OSD.
11.
4：3 Displays 4：3 aspect ratio.
12.
16：10 Displays 16：10 aspect ratio.
13.
Native Displays Native aspect ratio.
14.
2.35：1 Displays 2.35：1 aspect ratio.
15.
Volume Displays the volume setting bar.
14
16.
HDR Turns on the HDR mode.
17.
Blank Toggles the screen between blank and normal.
18.
Freeze Freeze/unfreezes the on-screen picture.
19.
Mute Toggles the built-in speaker between on and off. 14
20.
Contrast Displays the contrast setting bar.
21.
Brightness Displays the brightness setting bar.
22.
Auto (Resync) Switch again to resync current source. 15
23.
Source Displays the source selection bar.
24.
Fill Displays Fill aspect ratio.
25.
16：9 Displays 16：9 aspect ratio.
26.
Navigates and changes settings in the OSD. 15
27.
Menu Opens the OSD.
28.
Picture Mode Navigates and switches to each picture mode settings.
29.
HDMI1 Toggles the input sources for display between HDMI sources.
30.
ON Turns the projector on.
15

DLP Projector—User’s Manual
— 8 —
Remote Control Operating Range
The remote control uses infrared transmission to control the projector. It is not necessary to point the
remote directly at the projector. Provided you are not holding the remote perpendicular to the sides or
the rear of the projector, the remote will function well within a radius of about 7 meters (23 feet) and
15 degrees above or below the projector level. If the projector does not respond to the remote control,
move a little closer.
Projector and Remote Control Buttons
The projector can be operated using the remote control or the buttons on the projector. All operations
can be carried out with the remote control; however, the buttons on the projector are limited in use.

DLP Projector—User’s Manual
–9 –
Inserting the Remote Control Batteries
1. Remove the battery compartment
cover by sliding the cover in the
direction of the arrow.
2. Insert the battery with the positive
side facing up.
3. Replace the cover.
Caution:
1. Only use AAA batteries (Alkaline batteries are recommended).
2. Dispose of used batteries according to local ordinance regulations.
3. Remove the batteries when not using the projector for prolonged periods.
4. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
5. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

DLP Projector—User’s Manual
— 10 —
SETUP AND OPERATION
Starting and Shutting down the Projector
1.
Connect the power cord to the
projector. Connect the other end to
a wall outlet.
The POWER LED on the
projector light.
2.
Turn on the connected devices.
3.
Ensure the POWER LED not a
flashing. Then press the POWER
button to turn on the projector.
The projector splash screen displays
and connected devices are
detected.
4.
If more than one input device is
connected, press the SOURCE
button and use ▲▼ to scroll among
devices.
•HDMI 1: High-Definition Multimedia Interface.
•HDMI 2: High-Definition Multimedia Interface.
•HDMI 3: High-Definition Multimedia Interface.

DLP Projector—User’s Manual
–11 –
5.
When the “Power Off? / Press
Power again” message appears,
press the POWER button. The
projector turns off.
Caution:
Do not unplug the power cord until the power LED stops flashing–indicating the projector has
cooled down.