Vivotek RX9401 User manual

VIVOTEK - Built with Reliability
User's Manual - 1
Rev. 1.6.1.11
Rev. 1.0
User’s Manual
RX9401 H.265 Video Receiver
H.265/H.264 • 16 CH • HDMI • ONVIF
Rev. 1.0

VIVOTEK - Built with Reliability
2 - User's Manual
Table of Contents
Chapter One Hardware Installation and Initial Conguration ...................................................................................... 5
Introducing the Network Video Recorder ............................................................................................................... 5
Special Features ............................................................................................................................................. 6
Safety .............................................................................................................................................................. 6
Chassis Dimensions .................................................................................................................................... 7
Physical Description ............................................................................................................................................. 8
Topology ................................................................................................................................................................. 9
Hardware Installation .......................................................................................................................................... 10
Interface Connections ......................................................................................................................................... 11
Initial Conguration - via a Local Console ............................................................................................................ 12
Initial Conguration - via a Web Console (Optional) ............................................................................................ 15
LED Indicators...................................................................................................................................................... 17
Power Up and Power Down ................................................................................................................................. 18
Section One Management over a Local Console...................................................................................................... 19
Chapter Two Introduction to the Local Console Interface.......................................................................................... 19
2-1. How to Begin................................................................................................................................................. 21
2-2. Operation on a Camera View Cell................................................................................................................. 25
2-2-1. PTZ Panel........................................................................................................................................... 25
2-2-2. Digital Zoom Panel ............................................................................................................................. 29
2-2-3. Others ................................................................................................................................................. 30
2-2-4. Right-click Commands........................................................................................................................ 31
Chapter Three Conguation Using the Local Console .............................................................................................. 32
The Main Control Portal ....................................................................................................................................... 32
3-1. Layout .................................................................................................................................................... 32
3-2. Settings .................................................................................................................................................. 33
3-2-1. Settings - Overview...................................................................................................................... 33
3-2-2. Settings - Camera - Management................................................................................................ 34
3-3-1. Settings - System - Information ................................................................................................... 39
3-3-2. Settings - System - Maintenance................................................................................................. 40
3-3-3. Settings - System - Display.......................................................................................................... 41
3-4. Settings - User ................................................................................................................................ 42
3-5. Settings - Network........................................................................................................................... 43
Settings - Network - IP ........................................................................................................................... 43
Settings - Service................................................................................................................................... 44
3-6. Information ............................................................................................................................................. 45
Section Two Management over a Web Console ....................................................................................................... 46
Technical Specications ............................................................................................................................................ 49
Safety and Compatibility............................................................................................................................................ 51

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User's Manual - 3
Revision History
* Rev. 1.0: Initial release.
Technology License Notice
Notices from HEVC Advance:
THIS PRODUCT IS SOLD WITH A LIMITED LICENSE AND IS AUTHORIZED TO BE USED ONLY
IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING
QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT
IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF
THE PRODUCT. THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED
CONTENT CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED
FROM A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE
PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT. YOUR USE OF
THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED ACCEPTANCE OF
THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
H.264
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO
THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM

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4 - User's Manual
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitate an installation, function, or
process.
WARNING! or IMPORTANT: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Video
Receiver is not only a high-performance web-ready camera but can also be part of a flexible
surveillance system. It is the user’s responsibility to ensure that the operation of such devices is
legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the
Network Video Receiver is installed; then carefully read and follow the instructions in the
Installation chapter to avoid damage due to faulty assembly and installation. This also ensures
the product is used properly as intended.
The Network Video Receiver is a network device and its use should be straightforward for those
who have basic networking knowledge. It is designed for various applications including video
sharing, video recording, general security/surveillance, etc. The Conguration chapter suggests
ways to best utilize the Network Video Recorder and ensure proper operations. For creative and
professional developers, the URL Commands of the Network Video Recorder section serves as a
helpful reference to customizing existing homepages or integrating with the current web server.
Package Contents
■ RX9401
■ Power adapter
■ Mouse
■ Quick Installation Guide
The operating system and management software are installed on a ash memory mounted
on the main board. Except for the plug-ins for the onscreen control, there is no need to install
software.
NOTE:

VIVOTEK - Built with Reliability
User's Manual - 5
Chapter One Hardware Installation and
Initial Conguration
Introducing the Network Video Recorder
VIVOTEK’s RX9401 is an H.265 Single-Channel Ultra-HD Video Receiver. Delivering high-quali-
ty and detailed images, it is equipped for up to 16-CH network cameras and a maximum network
camera resolution of 8-Megapixels. The RX9401 can drive an HD monitor directly via HDMI, and
supports decode options of 4K 30 fps, four H.265 1080p 120 fps, nine H.265 720p 270 fps, or
sixteen H.265 D1 480 fps. The RX9401 offers a more cost-effective and PC alternative solution
with no costly VMS client fee, no HDD noise and no failure issues. It is suitable for standalone
viewers through local viewing. Secured and simplified IT management reduce the requirement
for end user training, further reducing long-term costs.
Space-saving, Flexible Installation
Compact size with fanless design for any small scale video surveillance installation, the RX9401
is perfect for a single display application that requires space-saving solutions. For more fex-
ible installation, it supports TV back, wall, or desktop mount options. To regain desk space, the
RX9401 can be directly mounted to the back of a monitor or wall, using VIVOTEK’s VESA mount
accessory options.
Various Split-window Layout & Fisheye Dewarp Support
The RX9401 provides various split modes for layout display (1x1, 2x2, 3x3, 1P+3, 2P+3, 1M+5,
1P+6, 3V, 1M+12, 4x4) and supports VIVOTEK’s fisheye camera Fisheye Dewarp function,
which provides multiple de-warping modes to ensure the correct angle of video view and de-
tailed information for fexible usage.

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Safety
 Connect the system to an earthed main power outlet.
 Never open the housing of the power supply unit.
 Install and operate the system only in a dry, weather-proof location.
Observe the following safety factors:
• Is there visible damage to the system or power cord?
• Is the system operating correctly?
• Has the system been exposed to rain or moisture?
• Has the system been in a long storage under harsh conditions or exposed to
unconforming stress?
The relevant electrical engineering regulations must be complied with at all times during the
installation.
Ensure that all maintenance and repair work is handled by qualified personnel such as
electrical engineers or network specialists.
 Read this manual before installing or operating the system. The documentation contains
important safety instructions about permitted uses.
The rated AC input is: 100-240V~ 1.5A, 60-50Hz; the max. consumption: 9.24W (DC12V, 1.5A)
If a fault occurs, disconnect the power cord from the power supply.
Do not install the system close to heaters or other heat sources. Avoid locations with direct
sunlight.
All ventilation openings must not be blocked.
Use only the cables shipped with system or use appropriate cables that can withstand elec-
tromagnetic interference.
Special Features
● Runs on embedded Linux ● Fisheye Dewarp
● 1 x HDMI for local display up to 4K resolution ● Supports cameras of up to 8MP resolution
● Up to 16 Channel IP Camera Input ● ONVIF Compliance (Project Support Func-
tion)
● 1 x Gigabit RJ45 uplink Ethernet port; ● Supports Various Split-window Layout Dis-
play Modes
● 2 x USB 2.0 Port (1 in Front / 1 in Back) ● Snapshot / Export Media
● Size: 198 mm (W) x 200 mm (D) x 47 mm (H) ● PiP Video Control
● One Button Auto Setup ● Configuration Backup / Restore
● Compatible with VIVOTEK VAST Central Management Software*

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User's Manual - 7
Chassis Dimensions
198
200
47

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8 - User's Manual
Physical Description
Front View
Rear View
1
2
1
2 3 4 5
1Activity LED: Please refer to page 17 for LED denitions.
2USB 2.0 port
1Power socket (DC12V, 1.5A) 4 USB port
210/100Mbps uplink port 5Reset button
3 HDMI
1

VIVOTEK - Built with Reliability
User's Manual - 9
IMPORTANT:
It is important to leave a clearance of 10cm around the chassis. The clearance is required to
ensure an adequate airow through the chassis to ventilate heat.
2
To ensure normal operation, maintain ambient airow. Do not block the airow around chassis
such as placing the system in a closed cabinet.
Topology
Camera 01 Camera 02
Camera 04 Camera 05
Camera 07 Camera 08 Camera 09
Camera 06
Camera 09
LAN/WAN
Surveillance center
TV wall
CMS
station
IP cameras
NVR
Remote site
Camera 01 Camera 02
Camera 04 Camera 05
Camera 07 Camera 08
LAN
Camera 01 Camera 02
Camera 04 Camera05
Camera 07 Camera 08 Camera 09
Camera 06
Camera 09
LAN/WAN
Surveillance center
TV wall
CMS
station
IP cameras
NVR
Remote site
Camera 01 Camera 02
Camera 04 Camera05
Camera 07 Camera 08
LAN
NVR
Server Center Control Center
VAST
Guard Station
Sub Center
Parking Station
RX9401
Banking
Public Area
Hospital
Recording & Management
Live Monitoring

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1. Connect a mouse and/or keyboard to the USB connectors at the front or the rear of the re-
ceiver.
104mm
If you prefer to hang the Receiver on wall, drill and install two screws 104mm apart.
3Hardware Installation

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User's Manual - 11
1. Connect to a monitor using an HDMI cable.
2. Connect CAT5e or better-quality Ethernet cable to the network.
3. Connect USB devices such as mouse, keyboard, or USB thumb drive (formatted in FAT for-
mat), or UPS.
4. Connect the power adaptor to the power mains and the system.
4Interface Connections
Pressing the Reset button for longer than 10 seconds will restore the factory detaults.
AC100~240V
50/60Hz, 1.5A
LAN/WAN
USB 2.0
Camera 01 Camera 02
Camera 04 Camera 06
Camera 05
Camera 07 Camera 08 Camera 09
Camera 01 Camera02
Camera 04 Camera 05
Camera 07 Camera 08

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5
2. Select the UI language, Time zone, and current date and time. Click on the Continue button
to proceed.
A local console requires the following:
1. A monitor or TV is connected via an HDMI cable.
2. A mouse and/or a keyboard are connected to the system.
3. It is presumed that the system has not been congured yet. The Installation wizard only
appears for an uncongured machine or one that was restored to its default.
Follow the onscreen messages to complete the initial conguration:
1. When started for the rst time, the system will prompt for the forceful conguration of a
password. This ensures security from malicious network attack.
The applicable alpha-numeric characters are [0-9][a-z][A-Z][!][$][%][-][.][@][^][_][~], with a
max. length of 64 characters.
Click the Apply button when the new password is
accepted.
Initial Conguration - via a Local Console

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User's Manual - 13
Except in the initial setup, changing system time can produce disruptions to the existing
recordings. Turning the current system time back to a time when video recording was taking
place can generate duplicate les. And those les may not be playable.
IMPORTANT:
3. The system will then start to scan the local subnet for connected cameras.
4. All cameras detected on the network will be automatically listed. If necessary, deselect the
cameras you want to exclude from the conguration.
Cameras properly installed in the same subnet should all be listed. If you cannot nd a
camera, examine its network connections or network conguration.

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Although the system supports MAC Binding, the system should be able to detect VIVOTEK's
cameras within the network regardless of the presence of a DHCP server. Ideally, cameras
and the Receiver should reside in the same subnet. If a camera's IP is changed for some
reasons, the system should be able to detect its new IP.
NOTE:
1. The resolution and fps (frame rate per second) of stream 1 may vary depending on the
specications of different cameras.
2. Up to two clients viewing 2x 720P streams is acceptable. If more clients are simultaneously
viewing more video streams, the machine can be stressed.
NOTE:
Enter the credentials for each selected cameras on screen. Click Finish to proceed.

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User's Manual - 15
6
2. From a management computer, download and execute the Shepherd utility software. Follow
the onscreen instructions to complete the installation.
1. Connec the power cord to start the Receiver. Wait for the system status LED to light green.
3. Start the Shepherd utility. The Shepherd utility will discover the Receiver located in the same
subnet.
0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
RX9401
Initial Conguration - via a Web Console (Optional)
4. Double-click on the RX9401 entry to start a web session with the Receiver system.

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5. If you have congured a user name and password on the local console, use them to log in.
Ideally, the initial conguration is performed via the local console. Expand the menu on the
right of the Login button. Select and click on the Settings button to begin your conguration.
6. Refer to the later discussions for the rest of the conguration procedure.

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User's Manual - 17
LED Indicators
7
CAMERA RESET
Name Behavior Denitions
1. Power 1OFF Powered down.
2 Solid Green Device is up and running.
2. Status 1Green solid System is ready.
2Blinking Red every 1
second
Firmware or device pack is being updated.
3. NET 1OFF The Ethernet port is disconnected.
2Orange blinking Data is being transmitted and received.
4. Camera 1 Solid Green All congured cameras are online.
2 Solid Red One or more congued cameras is disconnected.
3 OFF No camera is connected.
5. Reset 1Blinking Blue Reset or Restore to default is taking place.
2OFF Normal status.

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To power up and power down,
On the initial conguration:
Connect the power adapter between the system and power outlet.
After the initial connection,
Press the software power down button on the management session to power down. the system
should start ushing the cached contents in system memory and gracefully shut down.
Once powered down, you need to re-connect the power cord to start the Receiver again.
Power Up and Power Down
8

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User's Manual - 19
Section One
Management over a
Local Console
Chapter Two
Introduction to the Local Console Interface
Camera 01 Camera 02 Camera 03
Camera 04 Camera 06
Camera 05
Camera 07 Camera 08 Camera 09

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By default, a live view appears on an HDMI monitor. The interface architecture of the local
console is illustrated as follows:
LiveView Main screen
Main control portals
Layout
Settings
Camera Management
System Information
Maintenance
Display
User
Network
Services
Overview (camera connection & storage)
Digital zoom
PTZ
Snapshot
Deselect camera
Config. portal
Camera portal
Information
Audio
Virtual keypad
IP
When a view cell is selected
Due to the limitation of system resources, the sheye dewarp (1R & 1P modes) can only take
place on one view cell, for one sheye camera.
IMPORTANT: