Vivotek CC9381-HV User manual

User’s Manual
5MP • Outdoor • IP66 • IK10 • Day & Night • 180°Panoramic View
WDR Pro • Smart Stream III • 3DNR • 15M Smart IR •
±25° Tilt Lens
Fisheye Network Camera
CC9381-HV
Rev. 1.0

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2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document............................................................................................................ 5
Physical Description .............................................................................................................................................. 6
Hardware Installation ............................................................................................................................................. 8
Software Installation ............................................................................................................................................. 18
Network Deployment ............................................................................................................................................ 24
Ready to Use........................................................................................................................................................ 25
Accessing the Network Camera ...........................................................................................................................28
Using Web Browsers............................................................................................................................................ 28
Using RTSP Players............................................................................................................................................. 31
Using 3GPP-compatible Mobile Devices.............................................................................................................. 32
Using VIVOTEK Recording Software ................................................................................................................... 33
Main Page................................................................................................................................................................34
Client Settings .........................................................................................................................................................39
Conguration...........................................................................................................................................................44
System > General settings ....................................................................................................................... 45
System > Homepage layout ................................................................................................................................ 47
System > Logs ..................................................................................................................................................... 50
System > Parameters .......................................................................................................................................... 52
System > Maintenance......................................................................................................................................... 53
Media > Image ................................................................................................................................................... 57
Media > Video ...................................................................................................................................................... 69
Media > Video ...................................................................................................................................................... 70
Media > Video ...................................................................................................................................................... 71
Media > Audio....................................................................................................................................................... 80
Network > General settings.................................................................................................................................. 81
Network > Streaming protocols .......................................................................................................................... 88
Network > SNMP (Simple Network Management Protocol)................................................................................. 97
Network > FTP ..................................................................................................................................................... 98
Security > User accounts ..................................................................................................................................... 99
Security > HTTPS (Hypertext Transfer Protocol over SSL) ............................................................. 101
Security > Access List ...................................................................................................................................... 108
PTZ > PTZ settings ............................................................................................................................................ 114
Event > Event settings........................................................................................................................................ 118
Applications > Motion detection.......................................................................................................................... 132
Applications > Tampering detection ................................................................................................................... 135
Applications > Audio detection ......................................................................................................................... 136
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 138
Recording > Recording settings ........................................................................................................................ 141
Local storage > SD card management............................................................................................................... 146
Local storage > Content management ............................................................................................................... 147

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User's Manual - 3
Appendix .................................................................................................................................................... 150
URL Commands for the Network Camera................................................................................................ 150
Technology License Notice....................................................................................................................... 370
Electromagnetic Compatibility (EMC)....................................................................................................... 371
Overview
VIVOTEK’s CC9381-HV is a vandal-proof network camera offering up to 20 fps at
5-Megapixel resolution, 30fps at 3-Megapixel resolution. Its compact size makes it an
ideal choice for boutique, department and convenience stores. With the unique hang-proof
design and inconspicuous appearance, the camera is also ideal for schools, police stations
and prisons.
The CC9381-HV can deliver a wide 180 degrees view, providing complete video security
with no dead angles. With WDR Pro and SNV technology, a high-quality full-color
surveillance video is still possible in high contrast or low-light conditions. The unique
mounting design facilitates easy installation on a wall in order to capture faces at eye level.
The built-in microphone records sound within a 5 meter range to further increases the level
of surveillance.
The camera supports the industry-standard H.265 compression technology that drastically
reduces file sizes and conserving valuable network bandwidth. Together with the VAST
recording software, users can simply and quickly set up an easy-to-use IP surveillance
system.
The CC9381-HV also has built-in 180° IR illuminators up to 15 meters. So no matter day or
night, light or dark, the CC9381-HV’s versatility is unmatched.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.

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User's Manual - 5
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
WARNING:
1. IR lights emit from ths product.
2. Use appropriate shielding or eye protection.
Package Contents
■ CC9381
■ Screw pack, desiccant bag, waterproof cable gland, Hole plugs.
■ Tilt bracket and screws.
■ Quick Installation Guide & alignment stickers.
■ Adapter bracket (for mounting to gang box).
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

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IR LEDs
Lens
Microphone
Outer View
Inner View
Physical Description
IR LEDS
Tilt retention
screw
SD card socket
Reset
button
Microphone contact
pins

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Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:
IMPORTANT:
The camera requires an 802.3af PoE switch or mid-span for power using the consumption
of 8.55W.

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Hardware Installation
0002D10766AD
XXXXXX
1.Jot down the camera's MAC address for later reference.
<3M / 9.84 feet
Avoid having objects near the IR lights. The IR lights reected back from the objects may
smear the night-time images.

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User's Manual - 9
Cable hole
P/N : 621055300G
Drill hole ( camera )
)tekcarbnwodtliT(elohllirD
Drill hole(camera)
Lens
CAT5
2. Attach the alignment sticker to a preferred location. Drill a cabling hole and the pilot
holes for the mounting screws. Route cables through the routing hole.
5.5 ~ 6.4mm
3-1
3-2
3. When connecting the Ethernet cable, use the cable housing to make sure the
connections are waterproof.
3-1. Pass an Ethernet cable through the seal dome, rubber seal, and the cable gland
body.
3-2. Properly install and fasten the components of the cable gland.

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4.Replace the desiccant bag on the side of the camera infrastructure.
3-3 3-3. Connect the Ethernet cable to the camera's RJ45 socket, install the cable seal,
and tighten the waterproof components.
4. Connect a ground wire to the grounding position on the back of the camera.

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5. Open the top cover by loosening the 4 T10 screws.
T10
+
+
+
A
B
C
There are 3 installation options:
A. to the wall; B. to a single gang box using the mounting plate; C. to the tilt
bracket.

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AA-1
Cable hole
P/N : 621055300G
Drill hole ( camera )
)tekcarbnwodtliT(elohllirD
Drill hole(camera)
Lens
Use the alignment sticker to drill mounting holes on a wall. If preferred,
drill a cabling routing hole.
A-2 Install the camera to wall by driving 4 included screws.
6
Move to Step 6 when
done.

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User's Manual - 13
4" x 2" Handy box
B
B-1
6
Move to Step 6 when
done.
Use the adapter plate to install the camera to a single gang box.
C
1.6~1.8m
3m
2m
15º
When mounting to wall, note the characteristics of the sheye lens. The
center of the lens offers the best imaging result. The center of the lens
should be oriented to cover the object of your interest; such as a person's
facial features.

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+
15°
C-1 Install the tilt bracket using the included screws and anchors.
OR
C-2
6
Secure the camera to bracket using the short Phillips screws. You can install the
camera in a opposite direction.
Move to Step 6 when
done.

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User's Manual - 15
If drilling a routing hole is not allowed, you can route the cable along a wall.
Remove the plastic plug at the edge of the camera.
64 GB
10
I
1
6. Install a MicroSD card if edge storage is preferred.

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120° 25°
25°
7. If necessary, you can loosen the tilt screws on the sides of the lens to tilt for a optimal
shooting angle.
1
2
8. Replace the desiccant bag on the camera's plastic cover .

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Torque: 6.5±0.5kgf-cm
9. Install the top cover by fastening the 4 T10 screws.
10. Remove the protective sheet on the lens cover.

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11. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console with the camera.
Browser
LAN
Shepherd
Software Installation
12. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.

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User's Manual - 19
12-1. Run the Shepherd utility.
12-2. The program will conduct an analysis of your network environment.
0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
CC9381-HV
Network Camera
Model No: CC9381-HV
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
12-3. The program will search for all VIVOTEK network devices on the same LAN.
12-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.

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Forceful Password Conguration
13. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
13-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
13-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.