Vivotek FD816C-HF2 User manual

User’s Manual
FD816C-HF2 Recess Mount
Network Camera
Recess Mount • WDR •PoE •3DNR •Smart Stream
Fixed or Fisheye Lens •Pixel Calculator
FE8182
Rev. 1.1

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2 - User's Manual
Table of Contents
Overview...................................................................................................................................................................... 4
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 5
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document............................................................................................................ 5
Introduction............................................................................................................................................................. 6
Hardware Installation.............................................................................................................................................. 7
Network Deployment ................................................................................................................................................. 11
Setting up the Network Camera over the Internet ................................................................................................ 11
Software Installation ............................................................................................................................................. 14
Ready to Use........................................................................................................................................................ 15
Accessing the Network Camera ................................................................................................................................ 16
Using Web Browsers............................................................................................................................................ 16
Using RTSP Players............................................................................................................................................. 19
Using 3GPP-compatible Mobile Devices.............................................................................................................. 20
Using VIVOTEK Recording Software ................................................................................................................... 21
Main Page ................................................................................................................................................................. 22
Client Settings ........................................................................................................................................................... 33
H.264 Media Options ................................................................................................................................................ 33
H.264 Protocol Options ............................................................................................................................................ 33
MP4 Saving Options ................................................................................................................................................. 34
Local streaming buffer time ...................................................................................................................................... 34
Conguration ............................................................................................................................................................. 37
System > General settings ................................................................................................................................... 38
System > Homepage layout ................................................................................................................................ 39
System > Logs ..................................................................................................................................................... 42
System > Parameters .......................................................................................................................................... 43
System > Maintenance......................................................................................................................................... 44
Media > Image ................................................................................................................................................... 48
General settings ...................................................................................................................................................... 48
Image settings .......................................................................................................................................................... 50
Exposure ................................................................................................................................................................52
Privacy mask ......................................................................................................................................................... 54
Pixel Calculator (Currently available on FE8182) ................................................................................................... 55
Media > Video ...................................................................................................................................................... 57
Stream settings .....................................................................................................................................................57
Media > Audio....................................................................................................................................................... 64
Audio Settings .......................................................................................................................................................... 64
Network > General settings.................................................................................................................................. 65
Network > Streaming protocols .......................................................................................................................... 72
Network > QoS (Quality of Service) .................................................................................................................. 80

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User's Manual - 3
Network > SNMP (Simple Network Management Protocol) ........................................................82
Security > User Account....................................................................................................................................... 83
Security > HTTPS (Hypertext Transfer Protocol over SSL) ....................................................................... 84
Security > Access List ........................................................................................................................................ 91
Security > IEEE 802.1x .................................................................................................................................... 94
PTZ > PTZ settings ............................................................................................................................................. 96
Digital PTZ Operation (E-PTZ Operation) ................................................................................................................ 96
Event > Event settings ......................................................................................................................................... 99
Event ....................................................................................................................................................................... 99
Add server .............................................................................................................................................................. 104
Add media .............................................................................................................................................................. 108
Applications > Motion detection.......................................................................................................................... 114
Applications > Tampering detection ................................................................................................................... 117
Applications > Audio detection ......................................................................................................................... 118
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 120
Recording > Recording settings ........................................................................................................................ 123
Local storage > SD card management............................................................................................................... 128
Local storage > Content management ............................................................................................................... 129
Appendix ................................................................................................................................................................. 132
URL Commands for the Network Camera.......................................................................................................... 132
1. Overview ............................................................................................................................................................. 132
2. Style Convention ................................................................................................................................................ 132
Technical Specications ..................................................................................................................................... 277
Technology License Notice................................................................................................................................. 279
Electromagnetic Compatibility (EMC)................................................................................................................. 280

VIVOTEK
4 - User's Manual
Overview
The VIVOTEK FD816C-HF2 is a recessed-mount xed dome network camera offering up to 30
fps at 2-Megapixel resolution with superb image quality, even in the darkest hours of the night.
Due to its compact size, the camera is able to blend into any surroundings such as banks, retail
stores, restaurants, ofces and more.
Featuring the improved Wide Dynamic Range Technology, WDR Pro, the FD816C-HF2 provides
superior visibility in high-contrast lighting environments with a 2-shutter capture method,and with
SNV technology, it makes high-quality full-color surveillance video possible under low-light con-
ditions. At the other end of the spectrum, 3D Noise Reduction Technology allows users to enjoy
an increased level of image detail in extremely dark environments without the waste on band-
width.
To dramatically reduce le sizes and conserve valuable network bandwidth, the FD816C-HF2
supports industry-standard H.264 compression technology. Combined with the ST7501 multi-
lingual 32-channel recording software, users can quickly and easily set up an IP surveillance
system that’s simple to operate but hard to beat.
VIVOTEK’s FE8182 is a Compact-Design, Recessed-mount sheye camera, featuring a detailed
5-Megapixel resolution sensor with superb image quality. A small camera with large functionality,
VIVOTEK’s FE8182, with a diameter of only 60 mm, is truly an all-in-one surveillance solution
that meets a wide variety of needs for indoor surveillance. Equipped with a sheye lens for 180°
panoramic view (wall mount) or 360° surround view without blind spots (ceiling/oor mount), the
camera is able to provide full video coverage of wide, open areas, such as airport lobbies, shop-
ping malls, retail stores, ofces and more.
The FE8182 provides various display layouts, including original surround view, panoramic view,
and regional view to suit a variety of applications. In addition, in both the panoramic and regional
viewing modes, users can utilize the ultra-smooth ePTZ function to effortlessly zoom in and
focus on a region of interest (ROI). Further, a new cutting-edge pixel calculation function helps
users to ensure high image quality for a designated area.
At the darker end of the spectrum, 3D Noise Reduction Technology allows users to enjoy an
increased level of image detail in extremely dim environments without consuming or wasting
unreasonably high bandwidth. To dramatically reduce le sizes and conserve valuable network
bandwidth, the FE8182 supports Smart Stream and industry-standard H.264 compression
technology. Further, the recessed-mount design allows users to install the camera without the
need for screws. The FE8182 is not just perfect for blending into any surroundings or any roof
space, but also produces substantial savings on both cost and time.
Revision History
Rev. 1.0: Initial release.
Rev. 1.1: Updated URL commands to rev. 1.4b.

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User's Manual - 5
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera is not
only a high-performance web-ready camera but can also be part of a exible surveillance system. It is
the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for
its intended use.
It is important to rst verify that all contents received are complete according to the Package Contents
listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is
installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to
faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic
networking knowledge. It is designed for various applications including video sharing, general security/
surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and
ensure proper operations. For creative and professional developers, the URL Commands of the Network
Camera section serves as a helpful reference to customizing existing homepages or integrating with the
current web server.
Package Contents
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function, or
process.
WARNING: or IMPORTANT:: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
■ FD816C-HF2 or FE8182 camera
■ Alignment Stickers
■ Screws and anchors
■ Quick Installation Guide
■ Software CD

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Introduction
The cameras come with different lens modules. A sheye lens can be used to cover an entire
space, while a xed focal lens a specic eld of view.
Fisheye lens module
Fixed focal lens module
Fisheye
Fixed focal

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User's Manual - 7
Hardware Installation
2. Drill a hole on ceiling or wall. The diameters for the installations with or without the
retention tube are different.
Use the M3 self tapping screws if installed without the retention tube. Note that this type of
installation does not apply to hard surfaces, such as a concrete wall.
Network Camera
Model No: XXXXXX
MAC: 0002D1083236
Pat. 6,930,709
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Made in Taiwan
1
1. Jot down the camera’s MAC address for later reference. This is important if you have
multiple cameras at one installation site.
50mm
45mm
2
w/ the retention tube
w/o the retention tube

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4. Pull the retention clips to the back of the camera, and then insert the camera into the wall.
3-1. Detach the top cover.
3-2. Route an Ethernet cable through the pre-drill hole and then connect it to the camera. The
camera can only be powered through the PoE connection. If preferred, install a MicroSD
card.
1
2
M
icro
SD
3
4

VIVOTEK
User's Manual - 9
5. The retention clips will hold the module in place.
6. Note that the shooting angle of a xed lens can only be vertically adjusted. This mark should
be on top. There is no need to change the shooting angle for the sheye lens model.
5
6
6-1. Use a small-size Phillips screwdriver to change the shooting angle of a xed focal lens.
6-2. Attach the top cover to camera by aligning the notch. The magnets will hold the cover in
place.

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Item LED Status Description
1 Steady Red Power on and system booting
Red LED off Powered off
2 Steady Red + blinking Green every 1 sec. (Green
LED on for 1 sec and off for another)
Network heartbeat
Steady Red + Green LED off Network disconnected
3Blinking Red every 0.15 sec. + Blinking Green
every 1 sec. (Red LED on for 0.15 sec. and Green
LED on for 1 sec. and off for another)
Upgrading rmware
4Blinking Red every 0.15 sec. + blinking Green
every 0.15 sec
Restoring defaults
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, press the reset button longer to restore the factory settings and install again.
Reset: Press and release the recessed reset button with a straightened paper clip. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button for at least several seconds to restore. Note
that all settings will be restored to factory defaults.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 32GB, 64GB, and other preceding
standard SD cards.
LED Reset button
LED Denition

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User's Manual - 11
Network Deployment
Setting up the Network Camera over the Internet
There are several ways to set up the Network Camera over the Internet. The rst way is to set
up the Network Camera behind a router. The second way is to utilize a static IP. The third way is
to use PPPoE.
Internet connection via a router
Before enabling the access to the Network Camera over the Internet, make sure you have a
router and follow the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 14 for
details.
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ Secondary HTTP port: 8080
■ RTSP port: 554
■ RTP port for audio: 5558
■ RTCP port for audio: 5559
■ RTP port for video: 5556
■ RTCP port for video: 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 65 for details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet

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For example, your router and IP settings may look like this:
Device IP Address: internal
port
IP Address: External Port (Mapped port on the
router)
Public IP of router 122.146.57.120
LAN IP of router 192.168.2.1
Camera 1 192.168.2.10:80 122.146.57.120:8000
Camera 2 192.168.2.11:80 122.146.57.120:8001
... ... ...
Congure the router, virtual server or rewall, so that the router can forward any data coming
into a precongured port number to a network camera on the private network, and allow data
from the camera to be transmitted to the outside of the network over the same path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP request
as follows: http://122.146.57.120:8000
If you change the port numbers on the Network configuration page, please open the ports
accordingly on your router. For example, you can open a management session with your router
to congure access through the router to the camera within your local network. Please consult
your network administrator for router conguration if you have troubles with the conguration.
For more information with network configuration options (such as that of streaming ports),
please refer to Configuration > Network Settings. VIVOTEK also provides the automatic port
forwarding feature as an NAT traversal function with the precondition that your router must
support the UPnP port forwarding feature.

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User's Manual - 13
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN conguration on page 65 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 85 for details.
Set up the Network Camera through Power over Ethernet (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single
Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-enabled
switch via an Ethernet cable.
When using a non-PoE switch
If your switch/router does not support PoE, use a PoE power injector (optional) to connect
between the Network Camera and a non-PoE switch.
PoE Switch
Power + Data Transmission
NOTE:
1. The camera is only to be connected to PoE networks
without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE
output.
POWER C
OLLIS
ION
LINK
RECEIVE
PARTITION
12345
POWER C
OLLIS
ION
LINK
RECEIVE
PARTITION
12345
Non-PoE Switch
PoE Power Injector
(optional)

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Software Installation
Installation Wizard 2 (IW2), free-bundled software included on the product CD, helps you set up
your Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the main installer window will pop up. Double-click on the MAC address
that matches the one printed on the camera label or the S/N number on the package box label
to open a browser management session with the Network Camera.
Installation
Wizard 2
IW
2
Network Camera
Model No: FE8182
MAC: 0002D1083236
Pat. 6,930,709
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Made in Taiwan
0002D1083236
00-02-D1-08-32-36 192.168.5.109 FE8182

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User's Manual - 15
Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
NOTE:
If you encounter problems with displaying live view or the onscreen plug-in control, you may try
to remove the plug-ins that might have been installed on your computer. Remove the following
folder: C:\Program Files (x86)\Camera Stream Controller\.

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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access to the Network Cameras on the LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft®Internet Explorer, Mozilla Firefox, or Netscape).
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. The live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
• Currently the Network Camera utilizes 32-bit ActiveX plugin. You CAN NOT open a
management/view session with the camera using a 64-bit IE browser.
• If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
SysWOW64. A 32-bit version of IE browser will be installed.
• On Windows 7, the 32-bit explorer browser can be accessed from here: C:\Program Files
(x86)\Internet Explorer\iexplore.exe
IMPORTANT:

VIVOTEK
User's Manual - 17
NOTE:
For Mozilla Firefox users, your browser will use QuickTime to stream live video. If you do not
have QuickTime on your computer, please download QuickTime from Apple Inc's website, and
then launch your web browser.
• The onscreen Java control can malfunction under the following situations:
A PC connects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this problem.
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was previ-
ously installed.
Tips:

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To enable the ActiveX®Controls for your browser:
2-3. Refresh your web browser, then install the ActiveX®control. Follow the instructions to
complete installation.
2-1. Choose Tools > Internet Options >
Security > Custom Level.
2-2. Look for Download signed ActiveX®
controls; select Enable or Prompt. Click OK.
NOTE:
1. By default, your Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to congure a password for your camera later. For more information
about how to enable password protection, please refer to Security on page 83.
2. If you see a dialogue box indicating that your security settings prohibit running ActiveX
Controls®, please enable ActiveX Controls for your browser.

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User's Manual - 19
Using RTSP Players
To view the H.264 streaming media using RTSP players, you can use one of the following
players that support RTSP streaming.
Quick Time Player
VLC Player
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 73.
For example:
4. The live video will be displayed in your player. For more information on how to congure the
RTSP access name, please refer to RTSP Streaming on page 73 for details.
The RTSP players will show the original circular-shape image. You can access the Regional
views via the ST7501 or VAST software. See page 74 for an example.
1. Launch the RTSP player.
2. Choose File > Open URL. A URL dialog box will prompt.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
stream1 to stream4>
rtsp://192.168.5.151:554/live.sdp
Video 16:38:01 2011/03/25

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Using 3GPP-compatible Mobile Devices
To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
11.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 73.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video and audio streaming parameters as listed below.
For more information, please refer to Stream settings on page 57.
Video Mode MPEG-4
Frame size 176 x 144
Maximum frame rate 5 fps
Intra frame period 1S
Video quality (Constant bit rate) 40kbps
Audio type (GSM-AMR) 12.2kbps
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 73.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., Real Player).
5. Type the following URL commands in the URL eld.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream 3>.
For example:
rtsp://192.168.5.151:554/live.sdp