Vivotek IP8362 User manual

Rev. 1.1

VIVOTEK
2 - User's Manual
Table of Contents
Overview.......................................................................................................................................................3
Read Before Use.....................................................................................................................................3
Package Contents ...................................................................................................................................3
Physical Description ................................................................................................................................4
Installation ....................................................................................................................................................6
Hardware Installation...............................................................................................................................6
Network Deployment ...............................................................................................................................8
Software Installation ..............................................................................................................................10
Ready to Use......................................................................................................................................... 11
Accessing the Network Camera .................................................................................................................13
Using Web Browsers.............................................................................................................................13
Using RTSP Players..............................................................................................................................15
Using 3GPP-compatible Mobile Devices...............................................................................................16
Using VIVOTEK Recording Software ....................................................................................................17
Main Page ..................................................................................................................................................18
Client Settings ............................................................................................................................................23
Conguration ..............................................................................................................................................25
System > General settings ....................................................................................................................26
System > Homepage layout ..................................................................................................................28
System > Logs.......................................................................................................................................31
System > Parameters............................................................................................................................32
System > Maintenance..........................................................................................................................33
Security > User Account........................................................................................................................37
Security > HTTPS.................................................................................................................................38
Security > Access List ..........................................................................................................................43
Network > General settings...................................................................................................................48
Network > Streaming protocols .............................................................................................................56
Network > SNMP...................................................................................................................................65
Media > Image ......................................................................................................................................66
Media > Video .......................................................................................................................................75
Media > Audio........................................................................................................................................79
PTZ > PTZ settings ...............................................................................................................................80
Event > Event settings...........................................................................................................................87
Applications > Motion detection...........................................................................................................100
Applications > DI and DO....................................................................................................................103
Applications > Tampering detection ....................................................................................................103
Recording > Recording settings ..........................................................................................................104
Local storage > SD card management................................................................................................109
Local storage > Content management ................................................................................................ 110
Appendix .................................................................................................................................................. 112
URL Commands for the Network Camera........................................................................................... 112
Technical Specications ...................................................................................................................... 114
Technology License Notice.................................................................................................................. 115
Electromagnetic Compatibility (EMC).................................................................................................. 116

VIVOTEK
User's Manual - 3
Overview
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera is not
only a high-performance web-ready camera but can also be part of a exible surveillance system. It is
the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for
its intended use.
It is important to rst verify that all contents received are complete according to the Package Contents
listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is
installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to
faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic
networking knowledge. It is designed for various applications including video sharing, general security/
surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and
ensure proper operations. For creative and professional developers, the URL Commands of the Network
Camera section serves as a helpful reference to customizing existing homepages or integrating with the
current web server.
Package Contents
■ IP8362
■ Sun Shield
■ Wrench / RJ45 Female/Female Coupler / Double-sided Tape / Screws
■ Power Adapter
■ Wall Mount Bracket
■ Waterproof Connector (for backup use)
■ Moisture Absorber
■ Quick Installation Guide / Warranty Card
■ Software CD
Revision History
■ Rev. 1.0: Initial release.
■ Rev. 1.1: Corrected mentionings of SD card to Micro SD card.

VIVOTEK
4 - User's Manual
Physical Description
General I/O Terminal Block
This Network Camera provides a general I/O terminal block which is used to connect external
input / output devices. The pin denitions are described below.
IR LED
Lens
Light Sensor
General I/O
Terminal Block
MicroSD/SDHC Card Slot
Zoom Controller
Focus Controller
Reset Button
General I/O Terminal Block
Ethernet 10/100
RJ45 Plug
Power Cord Socket
+ AC 24V +
- AC 24V -
When inserting a MicroSD/SDHC card,
note the orientation of the contacts.
Pin Name
1 Power +12V
2 Digital Output
3 Digital Input
4 Ground
5 RS485 +
6 RS485 -
7 Ground
8 Audio Input
9 Ground
10 Audio Output
87654321 109

VIVOTEK
User's Manual - 5
DI/DO Diagram
Please refer to the following illustration for the connection method.
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, restore the factory settings and install again.
Reset: Press and release the recessed reset button with a paper clip or thin object. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button for a while to restore. Note that all settings
will be restored to factory default.
SD/SDHC Card Capacity
This network camera is compliant with MicroSD/SDHC 32GB and other preceding standard SD
cards.
12V
+12V
Digital output
PIN 1
Power+12V
PIN 2
Digital input
PIN 3
Ground
PIN 4
Reset Button

VIVOTEK
6 - User's Manual
Installation
Hardware Installation
1. Attach the alignment sticker to the wall. Drill three holes into the wall. Then hammer the
supplied plastic anchors into the holes and secure the plate with supplied screws.
2. Feed the cables through the front opening of the wall mount bracket. (If you want to use
external devices such as sensors and alarms, please refer to the assembling steps on the
next page.)
3. Hang the wall mount bracket on the plate.
4. Fix the Network Camera on the wall mount bracket with two screws on both sides.
5. Secure the wall mount bracket with the supplied screws.
6. Adjust the angle of the wall mount bracket to aim at the shooting area.
1
2
5
4
3
6
5
4
6
The supplied L-type hex key wrenches
are exclusively designed to match each
screw. In case you will need to adjust the
lens later, do not discard the wrenches.

VIVOTEK
User's Manual - 7
Waterproof Connector
1. Disassemble the components of the waterproof connector into part (A) ~ (F) as shown above.
2. Remove the rubber stopper from the bottom of the Network Camera and secure the rubber (A)
and screw nut (B) tightly.
3. Open the back cover of the Network Camera.
4. If you have external devices such as sensors and alarms, feed the cables through the
waterproof connector (F --> E --> C --> A+B) as the illustration shown below. Then refer to
the pin denition to connect them to the general I/O terminal block. Note: The recommended
cable gauge is 2.0 ~ 2.8 mm.
5. Push the seal (C) into the housing (E).
6. Insert the seals (D) into the empty holes on the seal (C) to avoid moisture.
7. Secure the sealing nut (F) tightly.
8. Tighten the back cover.
9. Remove rubber (G) and feed the cables through the wall mount bracket.
1 Power +12V
2 Digital Output
3 Digital Input
4 Ground
5 RS485 +
6 RS485 -
7 Ground
8 Audio Input
9 Ground
10 Audio Output
87654321 109
Components of the Waterproof Connector
Seals (D)
Housing (E)
Sealing Nut (F)
Seal (C)
Screw Nut (B)
Pin Denition
Rubber (A)
Components of the Waterproof Connector
(A)+(B)
2
6
(E)
(C)
(F)
(D)
(C)
4
7
(E)
(F)
3
(C)
5
8
9
(F)
(G)

VIVOTEK
8 - User's Manual
Network Deployment
Setting up the Network Camera over the Internet
There are several ways to set up the Network Camera over the Internet. The rst way is to set
up the Network Camera behind a router. The second way is to utilize a static IP. The third way is
to use PPPoE.
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 10 for
details.
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ Secondary HTTP port
■ RTSP port
■ RTP port for audio
■ RTCP port for audio
■ RTP port for video
■ RTCP port for video
If you have changed the port numbers on the Network page, please open the ports accordingly
on your router. For information on how to forward ports on the router, please refer to your
router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 48 for details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet

VIVOTEK
User's Manual - 9
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN on page 48 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 49 for details.
Set up the Network Camera through Power over Ethernet (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single
Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-enabled
switch via Ethernet cable.
When using a non-PoE switch
If your switch/router does not support PoE, use a PoE power injector (optional) to connect
between the Network Camera and a non-PoE switch.
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
PoE Switch
power + data transmission
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Non-PoE Switch
PoE Power Injector
(optional)

VIVOTEK
10 - User's Manual
Software Installation
Installation Wizard 2 (IW2), free-bundled software included on the product CD, helps you set up
your Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After searching, the main installer window will pop up. Click on the MAC and model name
which matches the product label on your device to connect to the Network Camera via
Internet Explorer.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 IP8362
Installation
Wizard 2
IW
2
Network Camera
Model No: IP8362
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S

VIVOTEK
User's Manual - 11
Ready to Use
1. Access the Network Camera on the LAN.
2. Retrieve live video through a web browser or recording software.
3. Unscrew the zoom controller to adjust the zoom factor. Upon completion, tighten the zoom
controller.
4. Unscrew the focus controller to adjust the focus range. Upon completion, tighten the focus
controller.
T
W
∞
N
3
4

VIVOTEK
12 - User's Manual
5. Tighten the lens cover.
6. Replace the moisture absorber with a new one if you open the back cover during the
installation procedure.
Note
If you want to use the supplied sun shield for outdoor environments, please follow the steps
below to install:
1. Tighten the supplied two screws.
2. Attach the supplied sun shield to the Network Camera and slide it to the desired position.
3. Fix the sun shield with the supplied two screws.
5
6
Please tear down the aluminum foil vacuum
bag and take out the moisture absorber,
then attach the moisture absorber with the
supplied double-sided tape.
12
3

VIVOTEK
User's Manual - 13
Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access to the Network Cameras on the LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (ex. Microsoft® Internet Explorer, Mozilla Firefox, or Netscape).
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. The live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will pop up as
shown below. Follow the instructions to install the required plug-in on your computer.
NOTE
► For Mozilla Firefox or Netscape users, your browser will use Quick Time to stream the live
video. If you don’t have Quick Time on your computer, please download it rst, then launch
the web browser.

VIVOTEK
14 - User's Manual
► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 37.
► If you see a dialog box indicating that your security settings prohibit running ActiveX®
Controls, please enable the ActiveX®Controls for your browser.
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX®controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX®control. Follow the instructions to
complete installation.

VIVOTEK
User's Manual - 15
Using RTSP Players
To view the H.264/MPEG-4 streaming media using RTSP players, you can use one of the
following players that support RTSP streaming.
Quick Time Player
Real Player
VLC media player
mpegable Player
pvPlayer
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 57.
For example:
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 57 for details.
1. Launch the RTSP player.
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
stream1 or stream2>
rtsp://192.168.5.151:554/live.sdp
Video 16:38:01 2011/03/25

VIVOTEK
16 - User's Manual
Using 3GPP-compatible Mobile Devices
To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet, please refer to Setup the Network Camera over the Internet on page 8.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 57.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video and audio streaming parameters as listed below.
For more information, please refer to Stream settings on page 75.
Video Mode MPEG-4
Frame size 176 x 144
Maximum frame rate 5 fps
Intra frame period 1S
Video quality (Constant bit rate) 40kbps
Audio type (GSM-AMR) 12.2kbps
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 57.
4. Launch the player on the 3GPP-compatible mobile devices (ex. Real Player).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream 3>.
For example:
rtsp://192.168.5.151:554/live.sdp

VIVOTEK
User's Manual - 17
Using VIVOTEK Recording Software
The product software CD also contains recording software, allowing simultaneous monitoring
and video recording for multiple Network Cameras. Please install the recording software; then
launch the program to add the Network Camera to the Channel list. For detailed information
about how to use the recording software, please refer to the user’s manual of the software or
download it from http://www.vivotek.com.

VIVOTEK
18 - User's Manual
Main Page
This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, and Live Video
Window.
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. For more information, please refer to System on page 26.
Camera Control Area
Video Stream: This Network Cmera supports multiple streams (stream 1 ~ 4) simultaneously. You can
select either one for live viewing. For more information about multiple streams, please refer to page 75
for detailed information.
Manual Trigger: Click to enable/disable an event trigger manually. Please configure an event setting
before enable this function. A total of 3 event settings can be congured. For more information about
event setting, please refer to page 87. If you want to hide this item on the homepage, please go to the
System > Homepage Layout > General settings > Customized button to uncheck “show manual
trigger button”.
Digital Output: Click to turn the digital output device on or off.
Live View Window
Host Name
VIVOTEK INC.
Logo
Camera Control
Area
Configuration
Area
Resize Buttons
Hide Button

VIVOTEK
User's Manual - 19
Focus Assist
Please follow the steps to manually ne-tune the camera focus:
1. Adjust the zoom controller of the lens to x the camera’s view angle.
2. Click Focus Assist button “On” on the Homepage of the network camera to enable the focus assist
function, then the Live Video Window will become full screen for precise focus adjustment.
2. The oating indicator will be displayed onscreen showing detailed focus information, which will change
in accordance with the manual adjustment. When the two parameters are identical and the pink bar
reaches the peak, the view on the screen will display the message “BEST FOCUS”.
NOTE
► Before enabling the Focus Assist function, the camera’s shooting direction and view angle
must be fixed to ensure a stable view. If the view is altered, the Focus Assist function will
need to be restarted in order to determine the optimum value again. To restart it, please click
Focus Assist button “Off” on the Homepage and repeat above steps.
PTZ Panel: This Network Camera supports both “digital“ (e-PTZ) and “mechanical“ pan/tilt/zoom control.
Please refer to PTZ settiings on page 80 for detailed information.
The pink bar variates according to current focus value. The pink bar reaches the peak while reaching the optimum value.
FOCUS VALUE
220/325
BEST FOCUS
325/325
3. Click the “Esc” button to leave the full screen mode.
4. The Video Stream will become “FA” as shown on the right. Click Focus
Assist button “Off” or select Video stream 1~4 from the drop-down list to
exist the focus assist condition.

VIVOTEK
20 - User's Manual
Conguration Area
Client Settings: Click this button to access the client setting page. For more information, please refer to
Client Settings on page 23.
Conguration: Click this button to access the conguration page of the Network Camera. It is suggested
that a password be applied to the Network Camera so that only the administrator can configure the
Network Camera. For more information, please refer to Conguration on page 25.
Language: Click this button to choose a language for the user interface. Language options are available
in: English, Deutsch, Español, Français, Italiano, 日本語, Português, 簡体中文, and 繁體中文. You can
also change a language on the Conguration page; please refer to page 25.
Hide Button
You can click the hide button to hide the control panel or display the control panel.
Resize Buttons
:
Click the Auto button, the video cell will resize automatically to t the monitor.
Click 100% is to display the original homepage size.
Click 50% is to resize the homepage to 50% of its original size.
Click 25% is to resize the homepage to 25% of its original size.
Live Video Window
■ The following window is displayed when the video mode is set to H.264 / MPEG-4:
Video Title: The video title can be congured. For more information, please refer to Video settings on
page 66.
Global View: Click on this item to display the Global
View window. The Global View window contains a full
view image (the largest frame size of the captured
video) and a oating frame (the viewing region of the
current video stream). The oating frame allows users
to control the e-PTZ function (Electronic Pan/Tilt/
Zoom). For more information about e-PTZ operation,
please refer to E-PTZ Operation on page 85. For more
information about how to set up the viewing region of
the current video stream, please refer to page 75.
Video 17:08:56 2011/03/10
Title and Time
2011/03/10 17:08:56
Time
Video and Audio Control Buttons
Video (TPC-AV)
H.264/MPEG-4 Protocol and Media Options
Video Title
The viewing region
of the current video
stream
The largest frame size