Vivotek FD8365HV User manual

Rev. 1.0
User’s Manual
Fixed Dome
Network Camera
2/1.3MP • WDR Pro II • 30/20M IR • Smart IR
FD8365(E)HV / 8355(E)HV
3DNR • Smart Focus • SNV • IP66 • IK10
Rev. 1.2

VIVOTEK
2 - User's Manual
Table of Contents
Overview .....................................................................................................................................................4
Revision History ...................................................................................................................................... 4
Read Before Use..................................................................................................................................... 5
Package Contents ................................................................................................................................... 5
Symbols and Statements in this Document............................................................................................. 5
Physical Description ................................................................................................................................ 6
Installation ............................................................................................................................................. 10
Network Deployment ............................................................................................................................. 14
Software Installation .............................................................................................................................. 18
Ready to Use......................................................................................................................................... 19
Completion ............................................................................................................................................ 21
Accessing the Network Camera ............................................................................................................22
Using Web Browsers............................................................................................................................. 22
Using RTSP Players.............................................................................................................................. 25
Using 3GPP-compatible Mobile Devices............................................................................................... 26
Using VIVOTEK Recording Software .................................................................................................... 27
Main Page.................................................................................................................................................28
Client Settings ..........................................................................................................................................33
Conguration............................................................................................................................................37
System > General settings .................................................................................................................... 38
System > Homepage layout ................................................................................................................. 40
System > Logs ...................................................................................................................................... 43
System > Parameters ........................................................................................................................... 45
System > Maintenance.......................................................................................................................... 46
Media > Image .................................................................................................................................... 50
Media > Video ....................................................................................................................................... 59
Media > Audio........................................................................................................................................ 63
Network > General settings................................................................................................................... 64
Network > Streaming protocols ........................................................................................................... 72
Network > SNMP (Simple Network Management Protocol).................................................................. 81
Security > User Account........................................................................................................................ 82
Security > HTTPS (Hypertext Transfer Protocol over SSL) ........................................................ 83
Security > Access List ......................................................................................................................... 90
PTZ > PTZ settings ............................................................................................................................... 95
Event > Event settings........................................................................................................................... 99
Applications > Motion detection........................................................................................................... 113
Applications > DI and DO.................................................................................................................... 116
Applications > Tampering detection .................................................................................................... 116
Applications > Audio detection .......................................................................................................... 117
Applications > VADP (VIVOTEK Application Development Platform) ................................................ 119
Recording > Recording settings ......................................................................................................... 121
Local storage > SD card management................................................................................................ 126
Local storage > Content management ................................................................................................ 127
Appendix ................................................................................................................................................130

VIVOTEK
User's Manual - 3
URL Commands for the Network Camera................................................................................................ 130
Technical Specications ........................................................................................................................... 209
Technology License Notice.......................................................................................................................210
Electromagnetic Compatibility (EMC)....................................................................................................... 211

VIVOTEK
4 - User's Manual
Overview
VIVOTEK FD8355HV/55EHV are professional outdoor network dome cameras offering up to 60 fps @
1.3-Megapixel resolution with superb image quality.
The FD8365HV/65EHV provides 60 fps @ 2-Megapixel resolution with superb image quality.
Featuring the new improved Wide Dynamic Range Technology WDR Pro II, it provides extreme visibility
in extremely dark & light environments with 4 shutter capture methods. Combined with 3D Noise
Reduction Technology, which enables the camera to capture clear, polished video under low-light
conditions and reduce bandwidth from sensor noise, users can identify an increased level of image detail
in extremely bright as well as dark environments.
Additionally, as a professional day/night camera, the camera adopts Smart IR technology which prevents
overexposure and provides noise reduction to adjust IR lighting intensity instantaneously based on
changes in lighting in the ambient environment.
To provide top-notch image quality, the camera also comes with a P-iris lens, which controls the iris
with extreme precision with its built-in stepper motor. By using software controls, the lens maintains the
iris opening at an optimal level at all times, resulting in superior sharpness and depth of eld as well as
image quality. Furthermore, for installers, properly adjusting the focus of a megapixel network camera
can be difcult due to the level of image detail. Thus, the camera is also designed with VIVOTEK’s Smart
Focus System to make installation and adjustment easier by using remote focus and zoom adjustment.
The camera’s IP66-rated housing is designed to help the camera body withstand rain and dust and high
pressure water jets from any direction while the IK10 vandalproof rating provides protection against
the vandalism and impact. Additionally, the wide temperature range further enhances the camera’s
performance and reliability in extremely cold and hot weather.
Revision History
■ Rev. 1.0: Initial release
■ Rev. 1.1: Added the FD83xxHV models that are not equipped with the heater.
■ Rev. 1.2: Corrected DO pin description.

VIVOTEK
User's Manual - 5
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ FD8365HV, FD8365EHV, FD8355HV, or FD8355EHV
■ Mounting Plate
■ Alignment sticker/Ceiling Hole Template Sticker
■ L-type Hex key wrench / Dessicant Bag / Screws / Hex Nut / DC connector / Double-side tape /
AV cable
■ Software CD
■ Quick Installation Guide
■ Waterproof Connector & bushing
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING! or IMPORTANT!: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

VIVOTEK
6 - User's Manual
Physical Description
Inner View
1. There is no internal microphone. Connect an external microphone if you need audio inputs.
2. Use the included AV cable to connect to a camera tester to begin initial setup.
The AV cable also provides audio output.
NOTE:
IR LEDs (4 units, effective up to 30m)
Vari-focal Lens
Tilt Adjustment Screw
Ethernet 10/100
RJ45 Socket
Audio/Video Out
(green)
Microphone In
(pink) General I/O Terminal
Block
Jumpers
Video Output
NTSC 60Hz
PAL
50Hz
2
Micro SD/SDHC/
SDXC Card Slot
Reset
Button
Focus & Zoom Buttons
Camera tester
AV Out
8355: 30M 8365: 20M

VIVOTEK
User's Manual - 7
Record the MAC address under the camera base
before installing the camera.
Replace the side opening cover with the included side outlet bushing if you want to route
cables from the side of camera. The 1/2" protection conduits and tubing are separately
purchased.
NOTE:
IMPORTANT:

VIVOTEK
8 - User's Manual
87654321
DI/DO Diagram
1 DC 12V-
2 DC 12V+
3 AC24V_2
4 AC24V_1
5 DI- (GND)
6 DI+
7 DO-
8 DO+ (+12V)
The max. load for power output pin 8,
12V DO, is 50mA.
NOTE:
General I/O Terminal Block
This Network Camera provides a general I/O terminal block which is used to connect external
input / output devices. The pin denitions are described below. The 24V AC can be used as an
alternate power source.
1. The DO+ pin provides a 12V output, and the max. load is 50mA.
2. The max. voltage for DO- pins is 80VDC (External power).
In order to control AC devices, the following diagram can be taken into consideration. This
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using the DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection against
voltage or current spikes, a transient voltage suppression diode must be connected in parallel
with the inductive load.
DI-
DO+
DI+
DO- External
power source
VDC
Switch
BJT transistor
Relay
AC
Source
NO NC
External
device

VIVOTEK
User's Manual - 9
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, restore the factory settings and install again.
Reset: Press and release the recessed reset button with a straightened paper clip. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button until the status LED rapidly blinks. Note that
all settings will be restored to factory default. Upon successful restore, the status LED will blink
green and red during normal operation.
Micro SD/SDHC/SDXC Card Capacity
This network camera is compliant with Micro SD/SDHC/SDXC 8GB, 16GB, or 64GB and other
preceding standard SD cards.
Recessed Reset
Button
DI-
DO+
DI+
DO-
VDC
Switch
BJT transistor
Relay
AC
Source
NO NC
External
device

VIVOTEK
10 - User's Manual
Connect power lines and if you have external devices such as sensors and alarms, make
the connection from the general I/O terminal block.
Cabling Assembly
Power and IO cables pass through a waterproof
connector. The Ethernet cable should be routed
through a rubber seal plug. All cables are user-
supplied.
For Ethernet Cable For Power & IO Cables
Top View
Installation
Removing Dome Cover
First, use the included T20 hex key wrench to loose the four screws and detach the dome
cover from the camera base. Follow the steps below to install the camera either to a ceiling
or a wall.
IMPORTANT:
The dome cover should be removed first because if it should fall during the installation
process, physical injury could occur to your co-workers.
Top View Dome Cover
Dome Cover Retainer

VIVOTEK
User's Manual - 11
Connect power lines and if you have external devices such as sensors and alarms, make
the connection from the general I/O terminal block.
87654321
Pin Denitions 1 DC 12V-
2 DC 12V+
3 AC24V_2
4 AC24V_1
5 DI- (GND)
6 DI+
7 DO-
8 DO+ (+12V)
Power and IO cables pass through a waterproof connector. The Ethernet cable should be
routed through a rubber seal plug. All cables are user-supplied.
1.Disassemble the components of the
waterproof connector into parts (A) ~ (F)
as shown above.
2.Place the screw nut (E) on the Power and
GPIO opening.
3.Feed the power cables through the
waterproof connector (F --> E --> D -->
B --> A) as the illustration shows. Then
connect the power cables to the power
source. Note: There are 8 holes on the
seal (D), and the widest holes with a crack
on the side are specic for power cables.
4.If you have external devices such as
sensors and alarms, feed the cables
through the waterproof connector (F --> E
--> D --> B --> A) as previously described.
Assembling Steps
Sealing Nut (A)
Housing (B)
Seals (C)
Seal (D)
Screw Nut (E)
Hex Nut (F)
Waterproof Connector
(A)
(B)
(D)
(E)
(F)
Refer to the pin denition to connect them
to the general I/O terminal block. Note:
The recommended cable gauge is 2.0 ~
2.8 mm.
5.Push the seal (D) into the housing (B).
6.Insert the seals (C) into unused holes on
the seal (D) to avoid moisture.
7.Secure the sealing nut (A) tightly and hex
nut (F) from the bottom of the camera.

VIVOTEK
12 - User's Manual
RJ45 Cable Dimension
Assembling Steps
Recommended cable diameter: 5 to 8mm
Connecting RJ45 Ethernet Cable
3
o
O
g
B
b
G
br
BR
1
2
3
4
5
6
7
8
o: white/orange stripe
O: orange solid
g: white/green stripe
B: blue solid
b: white/blue stripe
G: green solid
br: white/brown stripe
BR: brown solid
3.You will need an RJ45 crimping tool
to attach the Ethernet wires to a
connector. When done, connect the
cable to the camera’s Ethernet RJ45
socket.
4.Press the Ethernet cable into the routing
path at the bottom of the camera so that
the cable will not get in the way when the
metal mounting plate is attached.
2
1
2.Strip part of the sheath from the Eth-
ernet cable.
1.Drill a hole on the rubber seal plug
and insert an Ethernet cable through
the opening.
Rubber Seal
Plug
4

VIVOTEK
User's Manual - 13
Mounting the Camera
1.Attach the supplied alignment sticker to the wall.
2.Using the circle marks on the sticker, drill at least 2 pilot holes symmetrically on each
side into the wall. Then hammer the four supplied plastic anchors into the holes.
3.Through three or four holes on the mounting plate, insert the supplied screws into the
corresponding holes and secure the mounting plate with a screwdriver.
4.Feed the cables through the triangular cutout A or side opening B. If you want to use hole
B, remove the side cover using a screwdriver. Secure the camera base to the mounting
plate with three supplied screws.
5.Remove the black cover.
1
2
3
A
4
B

VIVOTEK
14 - User's Manual
Network Deployment
General Connection (without PoE)
1.Connect RJ45 Ethernet cable to a switch.
2.Connect the AC cables from the terminal
block as an alternate power source. The
IO cables are user-supplied.
Power over Ethernet (PoE)
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
PoE Switch
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin-
gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-
enabled switch via Ethernet cable.
POWER C
OLLIS
ION
LINK
RE
CEIVE
PARTITION
12345
Ethernet
Non-PoE Switch
Pin 1
Pin 2
AC 24V±10%
DC 12V
Pin 4
Pin 3
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
NOTE:

VIVOTEK
User's Manual - 15
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a
non-PoE switch.
PoE Power
Injector
(optional)
Non-PoE Switch

VIVOTEK
16 - User's Manual
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 18 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for audio: default is 5558
■ RTCP port for audio: default is 5559
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 64 for details.
For example, your router and IP settings may look like this:
Device IP Address: internal
port
IP Address: External Port (Mapped port on the
router)
Public IP of router 122.146.57.120
LAN IP of router 192.168.2.1
Camera 1 192.168.2.10:80 122.146.57.120:8000
Camera 2 192.168.2.11:80 122.146.57.120:8001
... ... ...

VIVOTEK
User's Manual - 17
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 64 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please
refer to PPPoE on page 65 for details.
Congure the router, virtual server or rewall, so that the router can forward any data com-
ing into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.

VIVOTEK
18 - User's Manual
Software Installation
Installation Wizard 2 (IW2), free-bundled software included on the product CD, helps you set up
your Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address to
open a management session with the Network Camera.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 FD8365EHV
Installation
Wizard 2
IW
2
Network Camera
Model No: FD8365EHV
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o HS

VIVOTEK
User's Manual - 19
Ready to Use
1.A browser session with the Network Camera should prompt as shown below.
2.You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
To adjust the viewing angle -- 3-axis mechanism design
1.Loosen the tilt adjustment screws and then turn the lens module up or down. Upon
completion, tighten the screw.
2.Turn the lens to adjust the image orientation.
Horizontal Pan 350°
Lens Horizontal Pan 350°
Vertical Tilt 65°
Tilt Adjustment
Screws
1
2

VIVOTEK
20 - User's Manual
Focus window
To adjust the zoom factor and focus range
1. The camera comes with a motorized vari-
focal lens module. With a web console,
you can enter the Configuration > Media
> Image > Focus page to tune the image
zoom and focus.
2. On this page, you can pull the Zoom and
Focus pointers, set up a Focus window,
and use the Perform auto focus button to
automatically obtain an optimal focus result.
You may also manually ne-tune zoom and
focus using the various functional buttons.
Please refer to your User Manual for more
information.
3. You may also push the Auto Focus button
on the camera to obtain the same results
especially when you are using camera
tester for onsite adjustment.