Vivotek CD8371-HNTV User manual

User’s Manual
3MP • WDR Pro • SNV • 940nm IR • IK10+ • IP66 • Anti-Ligature • Anti-Grip
Fixed Dome
Network Camera
CD8371-HNVF2
CD8371-HNTV
Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview ..............................................................................................................................................................3
Revision History ...............................................................................................................................................3
Read Before Use..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document......................................................................................................5
Physical Description ........................................................................................................................................5
Hardware Installation .......................................................................................................................................7
Network Deployment ......................................................................................................................................17
Software Installation .......................................................................................................................................20
Ready to Use..................................................................................................................................................21
Accessing the Network Camera .................................................................................................................... 22
Using Web Browsers......................................................................................................................................22
Using RTSP Players.......................................................................................................................................25
Using 3GPP-compatible Mobile Devices........................................................................................................26
Using VIVOTEK Recording Software .............................................................................................................27
Main Page......................................................................................................................................................... 28
Client Settings .................................................................................................................................................. 33
Conguration.................................................................................................................................................... 38
System > General settings .............................................................................................................................39
System > Homepage layout ..........................................................................................................................41
System > Logs ...............................................................................................................................................44
System > Parameters ....................................................................................................................................46
System > Maintenance...................................................................................................................................47
Media > Image .............................................................................................................................................51
Media > Video ................................................................................................................................................62
Media > Video ................................................................................................................................................63
Media > Audio.................................................................................................................................................70
Network > General settings............................................................................................................................71
Network > Streaming protocols ....................................................................................................................78
Network > SNMP (Simple Network Management Protocol)...........................................................................88
FTP.................................................................................................................................................................89
Security > User accounts ...............................................................................................................................90
Security > HTTPS (Hypertext Transfer Protocol over TLS) .................................................................91
Security > Access List ..................................................................................................................................98
PTZ > PTZ settings .....................................................................................................................................103
Event > Event settings..................................................................................................................................107
Applications > Motion detection....................................................................................................................121
Applications > DI and DO ...........................................................................................................................124
Applications > Tampering detection .............................................................................................................125
Applications > Audio detection ...................................................................................................................126
Applications > Shock detection ...................................................................................................................128
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......129
Recording > Recording settings ..................................................................................................................132
Local storage > SD card management.........................................................................................................137

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User's Manual - 3
Local storage > Content management ..................................................................................................... 138
Appendix .................................................................................................................................................... 141
URL Commands for the Network Camera................................................................................................ 141
Technical Specications ...........................................................................................................................339
Technology License Notice.......................................................................................................................341
Electromagnetic Compatibility (EMC)....................................................................................................... 342
Overview
VIVOTEK’s CD8371-HNVF2/HNTV is a vandal-proof network camera specifically designed
for prisons and correctional facilities. With up to 20 fps at 3-Megapixel resolution, 940nm IR
illuminators, two-way audio, and available in either xed lens (-HNVF2) or vari-focal (-HNTV), the
CD8371-HNVF2/HNTV is the most feature rich prison cell surveillance camera available today. The
CD8371-HNVF2/HNTV has an anti-ligature design to limit the possibilities of self inicted harm or
suicide, a required feature for environments like prisons, holding cells, psychiatric wards, mental
hospitals, and correctional institutions.
Along with having an anti-ligature design, the CD8371-HNVF2/HNTV is designed to cover a wide
area. Designed to be installed in the upper corner of a cell, the CD8371-HNVF2/HNTV has both
a wide angle horizontal FOV (up to 108°) and vertical FOV (up to 79°) enabling full coverage of a
rectangular cell. Both models lenses also have a 15° vertical tilt to enable vertical view adjustments
where needed. WDR Pro is included enabling better image quality where variable lighting is a
concern as well as SNV technology to produce high-quality full-color surveillance under low-light
conditions. These combined features, along with a built-in microphone, enable correctional ofcers,
mental health evaluators, and prison guards to monitor all the activities of those under their
supervision.
The CD8371-HNVF2/HNTV also supports the industry-standard H.264 compression technology,
reducing file sizes and conserving network bandwidth. It also is ONVIF compliant, enabling
integration with any existing Video Management Software or VIVOTEK’s own VAST Central
Management Software.
Revision History
■ Rev. 1.0: Initial release.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ FD8371-HNVF2 or FD8371-HNTV
■ Desiccant bag, screws and anchors, T20 hex wrench
■ I/O combo cable with rubber seal
■ Quick Installation Guide

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User's Manual - 5
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
Physical Description
Outer View
Lens
Microphone
IR window

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Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
IMPORTANT:
Inner View
Reset button
Rubber seal for Ethernet
I/O combo
connecter
You should not use an RJ45
connector with a strain relief boot.
IR LEDs
Microphone
RJ45 LAN
port
MicroSD
card slot
Rubber seal for I/O combo

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User's Manual - 7
Hardware Installation
2. Find a at, clean surface to work on the camera. Remove the top cover, and remove the
camera from the base bracket.
0002D10766AD
XXXXXX
1
1.Jot down the camera's MAC address for later reference.
T20

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3.Use the base bracket as a template, and draw drill holes using a pencil. The camera is
designed to be installed to a 3-sided corner of a room.
6x
Ø 8mm
4.Drill 6 mounting holes (8mm in diameter) into the walls and ceiling. If preferred, drill a
cable routing hole.

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User's Manual - 9
5.With threaded anchors in walls, secure the bracket to walls using hex nuts and washers.
6x
6.Route cables through the wall and the bracket.

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8. Use a crimping tool to attach an RJ45 connector to the Ethernet wires.
7.Install rubber gasket to the Ethernet cable. Pass the cable through the routing hole on
camera and install the gasket.
o
O
g
B
b
G
br
BR
1
2
3
4
5
6
7
8
o: white/orange stripe
O: orange solid
g: white/green stripe
B: blue solid
b: white/blue stripe
G: green solid
br: white/brown stripe
BR: brown solid

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User's Manual - 11
10. When cabling connection is done, secure the camera to bracket.
DI/DO
AC 24V
DC 12V
Audio IN
Audio OUT
Reset
5cm
9. Attach the I/O combo cable to camera and install the combo connector. Leave 5cm of the
Ethernet cable inside the camera, and connect the connector.

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11. Insert a MicroSD card. Replace the desiccant bag with the one that comes with the
shipping package.
64GB
10
I
1
12. The camera lens can be tilted up and down. Adjust the shooting direction
+15°
-15°

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User's Manual - 13
V FOV 78°
Adjust the lens module so that the eld of view can cover the entire room.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 FD8168
IW2
Browser
LAN
13. Connect the camera to the local network. Install VIVOTEK's IW2 software utility. Dou-Dou-
ble-click on the camera’s MAC address to open a browser management session with
the camera.

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14. When ensured that the eld of view suits your need, install the top cover.

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User's Manual - 15
LED Denitions
Item LED status Description
LED De`nitions
1 Steady Red Powered and system booting, or network
failed
Red LED off Power off
Green LED off Network is disconnected
2Steady Red and Green LED blinks every 1
sec.
Connected to network
3Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
Upgrading rmware
4Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
Restoring defaults
5RED LED is on, Green LED blinks and RED
LED is constantly on.
Status after a reset (network connected)
Green and RED LEDs are constantly on. Status after a reset (network
disconnected)

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Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.
Reset Button

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User's Manual - 17
Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin-
gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-
enabled switch via Ethernet cable.
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a non-
PoE switch.
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
3. The PoE device should comply with the IEC TR 62101 standard.
PoE Switch
802.3af
Non-PoE Switch
PoE Power Injector
(optional)

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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 20 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 72 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 71 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 72 for details.

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User's Manual - 19
Congure the router, virtual server or rewall, so that the router can forward any data com-
ing into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.

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Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 CD8371-HNTV
Installation
Wizard 2
IW
2
Network Camera
Model No: CD8371-HNTV
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o HS
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.