Vivotek FD836B-(E)HVF2 User manual

User’s Manual
H.264 • 2MP/5MP • 30M IR • P-iris • Smart Stream • Smart IR
Fixed Dome
Network Camera
FD836B-(E)HVF2, FD836B-(E)HTV,
FD8382-(E)VF2, FD8382-(E)TV
Rev. 1.1

VIVOTEK
2 - User's Manual
Table of Contents
Overview ..............................................................................................................................................................3
Revision History ...............................................................................................................................................3
Read Before Use..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document......................................................................................................4
Physical Description .........................................................................................................................................5
Hardware Installation........................................................................................................................................6
Network Deployment ......................................................................................................................................14
Software Installation .......................................................................................................................................17
Ready to Use..................................................................................................................................................18
Auto Focus (for Motorized Lens Models only)................................................................................................19
Accessing the Network Camera .................................................................................................................... 20
Using Web Browsers......................................................................................................................................20
Using RTSP Players.......................................................................................................................................23
Using 3GPP-compatible Mobile Devices........................................................................................................24
Using VIVOTEK Recording Software .............................................................................................................25
Main Page......................................................................................................................................................... 26
Client Settings .................................................................................................................................................. 31
Conguration.................................................................................................................................................... 36
System > General settings .............................................................................................................................37
System > Homepage layout ..........................................................................................................................39
System > Logs ...............................................................................................................................................42
System > Parameters ....................................................................................................................................44
System > Maintenance...................................................................................................................................45
Media > Image .............................................................................................................................................49
Media > Video ................................................................................................................................................62
Media > Audio.................................................................................................................................................70
Network > General settings............................................................................................................................71
Network > Streaming protocols ....................................................................................................................79
Network > SNMP (Simple Network Management Protocol)...........................................................................88
Security > User accounts ...............................................................................................................................89
Security > HTTPS (Hypertext Transfer Protocol over SSL) .................................................................90
Security > Access List ..................................................................................................................................97
PTZ > PTZ settings ......................................................................................................................................102
Event > Event settings..................................................................................................................................106
Applications > Motion detection....................................................................................................................120
Applications > DI and DO ...........................................................................................................................123
Applications > Tampering detection .............................................................................................................124
Applications > Audio detection ...................................................................................................................125
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......127
Recording > Recording settings ..................................................................................................................130
Local storage > SD card management.........................................................................................................135
Local storage > Content management .........................................................................................................136
Appendix ........................................................................................................................................................ 139

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User's Manual - 3
URL Commands for the Network Camera................................................................................................ 139
Technical Specications ...........................................................................................................................287
Technology License Notice.......................................................................................................................288
Electromagnetic Compatibility (EMC)....................................................................................................... 289
Overview
VIVOTEK’s FD836B-HV range is a series of robust, dome-style network cameras designed for
diverse outdoor applications and offering a broad range of options. Equipped with a Full HD sensor
enabling viewing resolution of 1920x1080 at a smooth 30 fps, the FD836B-HV series are all-in-one
outdoor cameras capable of capturing high quality and high resolution video at up to 2 Megapixels
whether in high contrast or low light with WDR and SNV technology.
Further increasing its exibility, VIVOTEK’s FD836B-HV series provides options for both xed focus
for simple operation without extra electrical power, and remote focus with built-in stepping motors
and P-iris to provide precise adjustment remotely.
To meet the demands of any harsh outdoor application, VIVOTEK’s FD836B-HV series is also
armed with IP66-rated housing to help the camera body withstand rain, dust and high pressure
water jets from any direction, while its IK10-rated housing provides robust protection against acts of
vandalism or other impacts.
Finally, a wide operating temperature range further enhances the FD836B-HV’s performance
and reliability in extremely cold or hot weather, even when using PoE. When choosing VIVOTEK
FD836B-HV series, customers will be offered four options: the FD836B-HVF2, FD836B-EHVF2,
FD836B-HTV, and FD836B-EHTV. Different options can be chosen based on the requirements
of your application, such as the need for a specific focusing method or operating environment
temperature.
VIVOTEK’s FD8382 is a series of economic professional outdoor fixed dome network cameras in
VIVTOTEK’s 5MP Lite series which offer up to 15 fps at 5-Megapixel or 30 fps at 1080p resolution at a
competitive price. To create the perfect focus required to reap the benets of higher resolutions, VIVOTEK’s
FD8382 series provides the options of both xed focus, used for simple operation without electrical power,
and remote focus with built-in stepping motors and P-iris for precise adjustment remotely.
Designed to provide higher resolution, the FD8382 series is an ideal solution to provide sharper image with
more details. With powerful 3D Noise Reduction technology and Smart Stream technology, the IB8382 series
can also optimize resolution for a desired object or area to maximize efciency of bandwidth usage.
To provide higher resolution in outdoor and harsh environments, VIVOTEK’s FD8382 series is also armed
with IP66-rated housing to help the camera body withstand rain, dust and high pressure water jets from
any direction, while its IK10-rated housing provides protection against acts of vandalism or other impacts.
Additionally, a wide operating temperature range further improves the FD8382-EVF2 and the FD8382-ET’s
performance and reliability in extremely cold or warm weather, even when using PoE.
With the highly exible VADP (VIVOTEK Application Development Platform), users can extend the features of
this series by adding third-party applications for the FD8382-VF2, FD8382-EVF2, FD8382-TV, and FD8382-
ETV. Thus, the FD8382 series is not only equipped with multiple focusing methods and wide temperature
range options, is but ideal for a wide variety of applications.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ FD836B-(E)HVF2, FD836B-(E)HTV, FD8382-(E)VF2, FD8382-(E)TV
■ Screw pack
■ Quick Installation Guide & alignment sticker
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING! or IMPORTANT!: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
Revision History
■ Rev. 1.0: Initial release.
■ Rev. 1.1: Updated URL commands to rev. 1.4b.

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User's Manual - 5
Physical Description
The "T" and "HT" models have an auto-focus motorized lens. Some of the sufx syntax are
listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality also known as WDR
NOTE:
Terminal block
Motorized or
xed lens
SD/SDHC/SDXC
Card Slot
IR LEDs
RJ45
Ethernet port
Reset button

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Hardware Installation
1.Jot down the camera's MAC address for later reference. This is especially important if
you install numerous cameras at an installation site.
Network Camera
Model No: XXXXXX
MAC: 0002D1083236
Pat. 6,930,709
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Made in Taiwan
1
2.Remove the dome cover by loosening the retention screws on the dome cover.
2

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User's Manual - 7
3.Loosen and remove the waterproof connectors.
4. Insert an Ethernet cable through the cable gland, and the rubber seal.
5. Remove part of cable sheath.
o
O
g
B
b
G
br
BR
1
2
3
4
5
6
7
8
o: white/orange stripe
O: orange solid
g: white/green stripe
B: blue solid
b: white/blue stripe
G: green solid
br: white/brown stripe
BR: brown solid
5~6.3mm
DI/DO: 1.8~2.1mm
3 4
5
6
6.You will need an RJ45 crimping tool to attach the Ethernet wires to a connector. When
done, connect the cable to the camera’s Ethernet RJ45 socket.

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7. If applied, connect DI/DO wires, 12V DC power, or audio wires to the terminal block.
12345678910
# Name
1 EXT_MIC_N
2 EXT_MIC_P
3 Audio_out-
4 Audio_out+
5 DI-
6 DI+
7 DO-
8 DO+
9 12V DC-_IN
10 12V DC+_IN
7
A
8
8. Attach the included alignment sticker to a preferred location. Drill holes for mounting
screws and if preferred, drill one or two routing holes.

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User's Manual - 9
9
9. When fastening the screws, do not completely tighten the screws. Pass cables through
the routing holes, and then mount the camera by passing the screw heads through the
keyhole slots. Turn the camera counter-clock wise, and then fasten the screws.
3/4"
10
10. If you route your cables through the side opening, you can use the side bushing to
connect a protective 3/4" conduit. The conduit is user-supplied. You can use the included
screws to secure the side bushing to wall.

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0002D1730202
00-02-D1-73-02-02 192.168.5.151 FD8168
IW2
Browser
LAN
11
11. Install the "Installation Wizard 2" software utility from your software CD. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a browser management session
with the camera.
Ø< 35mm
≤3/4”
Please avoid using a conduit with a hex nut larger than 35mm.

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User's Manual - 11
12. With a live view displayed on your laptop, adjust the zoom and focus to obtain an
optimal image. Check the live view to ensure the image is in focus.
The "T" models comes with motorized focus lens. Use the Auto Focus function in
rmware menu for best image.
350°
350°
60°
12

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14. Remove the protection membrane from the dome cover.
LED Denitions
Item LED status Description
LED De`nitions
1 Steady Red Powered and system booting, or network failed
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
Connected to network
3Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
Upgrading rmware
4Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
Restoring defaults
5RED LED is on, Green LED blinks and RED
LED is constantly on.
Status after a reset (network connected)
Green and RED LEDs are constantly on. Status after a reset (network disconnected)
13. Align and install the dome cover.
13

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Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.

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Network Deployment
General Connection (PoE)
When using a PoE switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin-
gle Ethernet cable. Follow the illustration below to connect the Network Camera to a PoE
switch via an Ethernet cable.
PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a non-
PoE switch.
Non-PoE Switch
PoE Power Injector
(optional)
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
802.3af

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User's Manual - 15
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 17 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 72 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 71 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 72 for details.

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Congure the router, virtual server or rewall, so that the router can forward any data com-
ing into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.

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User's Manual - 17
Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 FD836B
Installation
Wizard 2
IW
2
Network Camera
Model No: FD836B
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o HS

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Ready to Use
1.A browser session with the Network Camera should prompt as shown below.
2.You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.

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User's Manual - 19
Auto Focus (for Motorized Lens Models only)
On the web console, visit the Conguration > Image > Focus window. Perform the Auto
Focus function for best image focus.
Focus here refers to the Remote Focus, applicable to Network Cameras that are equipped
with a stepping motor lens. The automated focus adjustment function eliminates the needs
to physically adjust camera focus. In an outdoor deployment consisting of a large number
of cameras, the auto focus function can be very helpful when these cameras become out
of focus after days or weeks of operation. And that can easily result from the effects of
natural forces, e.g., shrink and expand due to a wide range of operating temperatures and
the vibration caused by wind.

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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft®Internet Explorer or Mozilla Firefox).
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
NOTE
► For Mozilla Firefox or Chrome users, your browser will use Quick Time to stream the live
video. If you don’t have Quick Time on your computer, please download it rst, then launch
the web browser.
NOTE: