Vivotek FD8372 User manual

User’s Manual
FD8372 Fixed Dome
Network Camera
5MP • Full HD • Smart Focus System
Rev. 1.1

VIVOTEK
2 - User's Manual
Table of Contents
Overview....................................................................................................................................... 4
Revision History ...................................................................................................................................... 4
Read Before Use..................................................................................................................................... 5
Package Contents ................................................................................................................................... 5
Symbols and Statements in this Document............................................................................................. 5
Physical Description ................................................................................................................................ 6
Installation ............................................................................................................................................... 9
Network Deployment ............................................................................................................................. 15
Software Installation .............................................................................................................................. 18
Ready to Use......................................................................................................................................... 19
Completion ............................................................................................................................................ 20
Accessing the Network Camera ..................................................................................................21
Using Web Browsers............................................................................................................................. 21
Using RTSP Players.............................................................................................................................. 24
Using 3GPP-compatible Mobile Devices............................................................................................... 25
Using VIVOTEK Recording Software .................................................................................................... 26
Main Page .................................................................................................................................. 27
Client Settings ............................................................................................................................ 32
Conguration .............................................................................................................................. 34
System > General settings .................................................................................................................... 35
System > Homepage layout ................................................................................................................. 37
System > Logs ...................................................................................................................................... 40
System > Parameters ........................................................................................................................... 41
System > Maintenance.......................................................................................................................... 42
Media > Image .................................................................................................................................... 46
Media > Video ....................................................................................................................................... 55
Media > Video ....................................................................................................................................... 57
Media > Audio........................................................................................................................................ 61
Network > General settings................................................................................................................... 62
Network > Streaming protocols ........................................................................................................... 70
Network > SNMP (Simple Network Management Protocol).................................................................. 79
Security > User Account........................................................................................................................ 80
Security > HTTPS (Hypertext Transfer Protocol over SSL) ..................................... 81
Security > Access List ......................................................................................................................... 86
PTZ > PTZ settings ............................................................................................................................... 91
Event > Event settings........................................................................................................................... 95
Applications > Motion detection........................................................................................................... 108
Applications > DI and DO.....................................................................................................................111
Applications > Tampering detection .....................................................................................................111
Recording > Recording settings ......................................................................................................... 112
Local storage > SD card management................................................................................................ 117
Local storage > Content management ................................................................................................ 118
Appendix .................................................................................................................................. 121
URL Commands for the Network Camera........................................................................................... 121

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User's Manual - 3
Technical Specications ...........................................................................................................................198
Technology License Notice.......................................................................................................................199
Electromagnetic Compatibility (EMC)....................................................................................................... 200

VIVOTEK
4 - User's Manual
Overview
VIVOTEK FD8372 is a professional xed dome network camera offering 5-Megapixel or 1080p
Full HD resolution with superb image quality up to 30 fps. Featuring 5-Megapixel resolution and
high-performance H.264/MPEG-4/MJPEG compression technology, the FD8372 offers extra-
smooth video and wide coverage.
The FD8372 employs many advanced features to allow the user to fully utilize the high denition
video. The ePTZ function enables users to zoom in and focus on a region of interest (ROI) in the
camera view with only a few clicks of a mouse.
For installers, properly adjusting the focus of a megapixel network camera can be difcult due to
the image detail. Thus VIVOTEK introduces the Smart Focus System to make installation and
adjustment easier. VIVOTEK adopts lenses with built-in stepping motors that the installer can
use to remotely control the focal length and precisely adjust the camera focus, offering hassle-
free installation and maintenance.
As with other true day/night models, the camera comes with a removable IR-cut lter and IR
illuminators (20 meters) to provide great clarity and contrast 24 hours a day. The metal vandal-
proof housing effectively provides robust protection from vandalism, and the IP66 rating provides
a robust solution suitable for demanding outdoor environments.
Revision History
■ Rev. 1.0: Initial release
■ Rev. 1.1: Corrected GPIO terminal block pin assignments

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User's Manual - 5
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ FD8372
■ Mounting Plate
■ Alignment sticker/Ceiling Hole Template Sticker
■ L-type Hex key wrench / Moisture absorber / Screws / Hex Nut / Double-side tape / AV cable
■ Software CD
■ Warranty Card
■ Quick Installation Guide
■ Waterproof Connector & bushing
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING! or IMPORTANT!: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

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Physical Description
Inner View
General I/O Terminal Block
This Network Camera provides a general I/O terminal block which is used to connect external
input / output devices. The pin denitions are described below. The 24V AC can be used as an
alternate power source.
87654321
IR LEDs (15 units, effective up to
20m)
Vari-focal
Lens
Tilt Adjustment Screw
Black Cover
Ethernet 10/100 RJ45
Socket
Audio/Video Out
(green)
Microphone In
(pink)
General I/O Terminal
Block
Jumpers
Microphone Video Output
Internal
External
NTSC
60Hz
PAL
50Hz
12
Micro SD/SDHC Card Slot
Reset Button
1 AC24V_2
2 AC24V_1
3 DI-
4 DI3+
5 DI2+
6 DI1+
7 DO-
8 DO+ (12V)

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User's Manual - 7
DI/DO Diagram
Please refer to the following illustration for the connection method.
12V
+12V
Digital output-
PIN 1
Power+12V
PIN 2
Digital input
PIN 3
DI-: Common Ground
PIN 6
NOTE:
The maximum output load from pins #1 & 2 is 50mA.
1. There is no internal microphone. Connect an external microphone if you need audio inputs.
2. Use the included AV cable to connect to a camera tester or LCD monitor to begin initial
setup.
NOTE:
LCD Monitor/
Camera tester AV Out

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Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, restore the factory settings and install again.
Reset: Press and release the recessed reset button with a straightened paper clip. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button until the status LED rapidly blinks. Note that
all settings will be restored to factory default. Upon successful restore, the status LED will blink
green and red during normal operation.
Micro SD/SDHC Card Capacity
This network camera is compliant with Micro SD/SDHC 16GB / 8GB and other preceding
standard SD cards.
Recessed Reset
Button

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User's Manual - 9
IMPORTANT:
Connect power lines and if you have external devices such as sensors and alarms, make
the connection from the general I/O terminal block.
Cabling Assembly
Power and IO cables pass through a waterproof
connector. The Ethernet cable should be routed
through a rubber seal plug. All cables are user-
supplied.
The dome cover should be removed rst because if it should fall during the installation
process, physical injury could occur to your co-workers.
Top View Dome Cover
Dome Cover Retainer
For Ethernet Cable For Power & IO Cables
Top View
Installation
Removing Dome Cover
First, use the included T20 hex key wrench to loose the four screws and detach the dome
cover from the camera base. Follow the steps below to install the camera either to a ceiling
or a wall.

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1.Disassemble the components of the
waterproof connector into parts (A) ~ (F)
as shown above.
2.Place the screw nut (E) on the Power and
GPIO opening.
3.Feed the power cables through the
waterproof connector (F --> E --> D -->
B --> A) as the illustration shows. Then
connect the power cables to the power
source. Note: There are 8 holes on the
seal (D), and the widest holes with a crack
on the side are specic for power cables.
4.If you have external devices such as
sensors and alarms, feed the cables
through the waterproof connector (F --> E
--> D --> B --> A) as previously described.
Assembling Steps
Sealing Nut (A)
Housing (B)
Seals (C)
Seal (D)
Screw Nut (E)
Hex Nut (F)
Waterproof Connector
(A)
(B)
(D)
(E)
(F)
Refer to the pin denition to connect them
to the general I/O terminal block. Note:
The recommended cable gauge is 2.0 ~
2.8 mm.
5.Push the seal (D) into the housing (B).
6.Insert the seals (C) into unused holes on
the seal (D) to avoid moisture.
7.Secure the sealing nut (A) tightly and hex
nut (F) from the bottom of the camera.

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User's Manual - 11
1
2
RJ45 Cable Dimension (unit: mm)
2.Strip part of the sheath from the
Ethernet cable.
1.Drill a hole on the rubber seal
plug and insert an Ethernet ca-
ble through the opening.
Rubber Seal
Plug
Assembling Steps
Recommended cable gauge: 24AWG (0.51 mm)
Connecting RJ45 Ethernet Cable
4
3
o
O
g
B
b
G
br
BR
1
2
3
4
5
6
7
8
o: white/orange stripe
O: orange solid
g: white/green stripe
B: blue solid
b: white/blue stripe
G: green solid
br: white/brown stripe
BR: brown solid
3.You will need an RJ45 crimping tool
to attach the Ethernet wires to a
connector. When done, connect the
cable to the camera’s Ethernet RJ45
socket.
4.Press the Ethernet cable into the routing
path at the bottom of the camera so that the
cable will not get in the way when the metal
mounting plate is attached.

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Record the MAC address under the camera base before
installing the camera.
Replace the side opening cover with the included side outlet bushing if you want to route
cables from the side of camera. The 1/2" protection conduits and tubing, if applied, are
separately purchased.
IMPORTANT:
Tips:

VIVOTEK
User's Manual - 13
1
2
3
A
4
B
Wall mount
1.Attach the supplied alignment sticker to the wall.
2.Using the circle marks on the sticker, drill at least 2 pilot holes symmetrically on each
side into the wall. Then hammer the four supplied plastic anchors into the holes.
3.Through three or four holes on the mounting plate, insert the supplied screws into the
corresponding holes and secure the mounting plate with a screwdriver.
4.Feed the cables through the triangular cutout A or side opening B. If you want to use hole
B, remove the side cover using a screwdriver. Secure the camera base to the mounting
plate with three supplied screws.

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Ceiling mount
1.Attach the supplied alignment sticker to the ceiling.
2.Using the circle marks on the sticker, drill at least 2 pilot holes symmetrically on each
side into the ceiling. Then hammer the four supplied plastic anchors into the holes.
3.Through three or four holes on the mounting plate, insert the supplied screws into the
corresponding holes and secure the mounting plate with a screwdriver.
4.Feed the cables through the triangular cutout A or side opening B. If you want to use hole
B, remove the side cover using a screwdriver. Secure the camera base to the mounting
plate with three supplied screws.
1
A
B
2
3
4

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User's Manual - 15
Network Deployment
General Connection (without PoE)
POWER C
OLLIS
ION
LINK
RE
CEIVE
PARTITION
12345
1.Connect RJ45 Ethernet cable to a switch. 2.Connect the AC cables from the terminal
block as an alternate power source. The IO
cables are user-supplied.
Ethernet
Non-PoE Switch
Pin 1
Pin 2
AC 24V±10%
Black
Red
Power over Ethernet (PoE)
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
PoE Switch
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin-
gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-
enabled switch via Ethernet cable.

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POWER COLLISION
LINK
RECEIVE
PARTITION
12345
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a
non-PoE switch.
PoE Power
Injector
(optional)
Non-PoE Switch

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User's Manual - 17
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 18 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for audio: default is 5558
■ RTCP port for audio: default is 5559
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 63 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 62 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 63 for details.

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Software Installation
Installation Wizard 2 (IW2), free-bundled software included on the product CD, helps you set up
your Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address to
open a management session with the Network Camera.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 FD8372
Installation
Wizard 2
IW
2
Network Camera
Model No: FD8372
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S

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User's Manual - 19
Ready to Use
1.A browser session with the Network Camera should prompt as shown below.
2.You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
To adjust the viewing angle -- 3-axis mechanism design
1.Loosen the tilt adjustment screws and then turn the lens module up or down, or swing left or
right. Upon completion, tighten the screw.
2.Turn the lens to adjust the image orientation.
1
2
Horizontal Pan 350°
Lens Horizontal Pan
350°
Vertical Tilt 80°
Tilt Adjustment
Screws

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To adjust the zoom factor and focus range
Completion
1.Attach the dome cover to the camera by combining it to the retainer and aligning with the
mounting holes.
2.Secure the four dome screws with the supplied hex key wrench. Make sure all parts of
the camera are securely installed.
1
2
2
NOTE:
You will nd a moisture absorber bag attached to the dome cover. Replace the moisture
absorber included in the camera with the one shipped within the accessory bag.
1. The camera comes with a motorized vari-
focal lens module. With a web console,
you can enter the Configuration > Media
> Image > Focus page to tune the image
zoom and focus.
2. On this page, you can pull the Zoom and
Focus pointers, set up a Focus window,
and use the Perform auto focus button to
automatically obtain an optimal focus result.
You may also manually fine-tune zoom and
focus using the various functional buttons.
Focus window
Please refer to page 52, Media > Image >
Focus for more information.