Vivotek FD9369 User manual

User’s Manual
2MP • Outdoor • IP66 • Day & Night • Seamless Recording
DWDR • Smart Stream III • Audio In
Fixed Dome Network Camera
FD9369
Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document............................................................................................................ 5
Physical Description .............................................................................................................................................. 6
Hardware Installation ............................................................................................................................................. 8
Software Installation ............................................................................................................................................. 14
Network Deployment ............................................................................................................................................ 21
Ready to Use........................................................................................................................................................ 22
Accessing the Network Camera ...........................................................................................................................25
Using Web Browsers............................................................................................................................................ 25
Using RTSP Players............................................................................................................................................. 28
Using 3GPP-compatible Mobile Devices.............................................................................................................. 29
Using VIVOTEK Recording Software ................................................................................................................... 30
Main Page................................................................................................................................................................31
Client Settings.........................................................................................................................................................36
Conguration...........................................................................................................................................................41
System > General settings ................................................................................................................................... 42
System > Homepage layout ................................................................................................................................ 45
System > Logs ..................................................................................................................................................... 48
System > Parameters .......................................................................................................................................... 51
System > Maintenance......................................................................................................................................... 52
Media > Image ................................................................................................................................................... 55
Media > Video ...................................................................................................................................................... 68
Media > Video ...................................................................................................................................................... 69
Media > Audio....................................................................................................................................................... 78
Media proles ....................................................................................................................................................... 79
Network > General settings.................................................................................................................................. 80
Network > Streaming protocols .......................................................................................................................... 87
Network > SNMP (Simple Network Management Protocol)................................................................................. 96
Network > FTP ..................................................................................................................................................... 97
Bonjour ................................................................................................................................................................. 98
Security > User accounts ..................................................................................................................................... 99
Security > HTTPS (Hypertext Transfer Protocol over SSL) ..................................................................... 101
Security > Access List ...................................................................................................................................... 108
PTZ > PTZ settings ............................................................................................................................................ 114
Event > Event settings........................................................................................................................................ 118
Applications > Motion detection.......................................................................................................................... 134
Applications > Tampering detection ................................................................................................................... 135
Applications > Audio detection ......................................................................................................................... 136
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 137
Recording > Recording settings ........................................................................................................................ 140
Storage .............................................................................................................................................................. 145

VIVOTEK
User's Manual - 3
Storage > SD card management.............................................................................................................. 145
Storage > NAS management ...................................................................................................................146
Storage > Content management ..............................................................................................................148
Appendix .................................................................................................................................................... 151
URL Commands for the Network Camera................................................................................................151
Technology License Notice.......................................................................................................................426
Electromagnetic Compatibility (EMC).......................................................................................................427
Overview
The FD9369 is an outdoor/indoor xed dome network camera capable of 1920 x 1080 at
30 fps. With the DWDR technology, the camera series is capable of capturing the highest
quality images in both low light and high contrast environments.
These models support local video stroage on the MicroSD cards if network service should
be interrupted. The camera also comes with congurable motion detection and tampering
detection with up to 5 privacy mask areas.
The camera comes with seamless recording that allows recording to the SD card when the
network connection is down. When the network connection is restored, the recorded video
will be retrieved from SD card to your NVR or VAST recording station.
IMPORTANT:
The equipment comes with a RTC battery. Note the following:
• Replacement of a battery with an incorrect type that can defeat a safeguard (for
example, in the case of some lithium battery types);
• Disposal of a battery into re or a hot oven, or mechanically crushing or cutting of a
battery, that can result in an explosion;
• Leaving a battery in an extremely high temperature surrounding environment that can
result in an explosion or the leakage of ammable liquid or gas; and
• A battery subjected to extremely low aire pressure that may result in an explosion or the
leakage of ammale liquid or gas.
• CAUTION: Risk of re or explosion if the battery is replaced by an incorrect type.

VIVOTEK
4 - User's Manual
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.
IMPORTANT:
1. The product must be installed and protected in a location that is not easily accessible,
and is away from impacts or heavy vibration. For example, at the location where the
surveillance cameras are looking down or installed at high positions such as on a wall,
or at least 3 meters above the ground.
2. The camera should be installed at least 10 centimeters away from the eave of a building.
3. If powered by a power adapter, the adapter should be properly grounded.
4. Maintenance and repair work must always be carried out by qualified technical
personnel.
5. Disconnect power from the unit when performing a maintenance task.
6. Please contact VIVOTEK's certied dealers for power adapters.

VIVOTEK
User's Manual - 5
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
Package Contents
■ FD9369
■ Screw pack.
■ Alignment sticker.
■ Quick Installation Guide.
■ Waterproof cable gland.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

VIVOTEK
6 - User's Manual
Dome cover
RJ45 Ethernet connector
Outer View
Inner View
Physical Description
Lens
IR LED
DC12/24V

VIVOTEK
User's Manual - 7
Some of the su󰀩x syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:
MicroSD card slot
Reset button
64GB
10
I
1
LEDs

VIVOTEK
8 - User's Manual
Hardware Installation
0002D10766AD
XXXXXX
1.Jot down the camera's MAC address for later reference.
2.Open the top cover by loosening the T10 anti-tamper screws.
T10

VIVOTEK
User's Manual - 9
3.Install a MicroSD card if onboard storage is preferred.
4.Use the alignment sticker to drill mounting holes on the wall or ceiling. Drill a cabling
routing hole if preferred.
Reset
button
64GB
10
I
1
Ø ≥25mm
P/N:XXXXXX
M3

VIVOTEK
10 - User's Manual
6. Pass an Ethernet cable through the waterproof cable gland components, and through
the rubber seal as shown below. Connect the Ethernet cable to the camera's RJ45
connector.
5. Route an Ethernet cable through the cabling hole. Use putty or tape to seal the Ethernet
and AC/DC power connections.
5.5 ~ 6.4mm
1
Cable
Layer - Self-fusing tape
or electric tape
2cm
2cm
1. Stretch the waterproof tape by twice its length and
wind around the cables.
2. The tape should overlap the cable joints by 20mm.
3. All connectors, whether they are used or not,
should be waterproof.
2

VIVOTEK
User's Manual - 11
7. Install the seal ring and tighten the waterproof components.
8.Secure the camera to wall by driving 2 screws. You can also route the cables through
the side by breaking the side lid using a pincer.
< 10 kgf-cm
OR

VIVOTEK
12 - User's Manual
9. Install the camera to wall using the included screws. Note that if a routing hole through
the wall is not possible, you can also route the cable through the side opening.
Note that it is always a good practice to form a drip loop of cables. Moisture
condensation or dripping water can eventually cause problems without the drip
loop.
PoE

VIVOTEK
User's Manual - 13
9. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console to the camera.
Shepherd
Browser
LAN
IEEE 802.3af

VIVOTEK
14 - User's Manual
Software Installation
10. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
10-1. Run the Shepherd utility.
10-2. The program will conduct an analysis of your network environment.

VIVOTEK
User's Manual - 15
0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
FD9369
Network Camera
Model No: FD9369
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
10-3. The program will search for all VIVOTEK network devices on the same LAN.
10-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.

VIVOTEK
16 - User's Manual
Forceful Password Conguration
11. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
11-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
11-2. Enter the combination of alphabetic and numeric characters to fulfill the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.

VIVOTEK
User's Manual - 17
Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
11-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.

VIVOTEK
18 - User's Manual
12. With a live view on your computer, rotate, pan, or tilt the camera until you acquire an
optimal field of view.
-10 ~ 75°
0 ~ 350°

VIVOTEK
User's Manual - 19
14. Install the dome cover.
13. Replace the desiccant from the inside of the dome cover.
1
2
T10

VIVOTEK
20 - User's Manual
Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB / ,
and up to 512 / 1024GB and other preceding standard SD cards.
15. Remove the protective sheet from the dome cover.