Vivotek IB9391-EHT User manual

User’s Manual
Outdoor • IP66 • IP67 • IK10 • 8MP 30FPS (WDR on) • Day & Night • Remote Focus • P-iris
WDR Pro • Smart Stream III • SNV • 50M Smart IR
Bullet
Network Camera
IB9391-EHT
IB9391-EHT(W/O JUNCTION BOX)
Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview ..............................................................................................................................................................3
Revision History ...............................................................................................................................................3
Read Before Use..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document......................................................................................................5
Physical Description ........................................................................................................................................5
Hardware Installation........................................................................................................................................7
Software Installation .......................................................................................................................................14
Network Deployment ......................................................................................................................................22
Ready to Use..................................................................................................................................................23
Using Web Browsers......................................................................................................................................26
Using RTSP Players.......................................................................................................................................29
Using 3GPP-compatible Mobile Devices........................................................................................................30
Using VIVOTEK Recording Software .............................................................................................................31
Main Page......................................................................................................................................................... 32
Client Settings .................................................................................................................................................. 37
Conguration.................................................................................................................................................... 42
System > General settings .............................................................................................................................43
System > Homepage layout ..........................................................................................................................45
System > Logs ...............................................................................................................................................48
System > Parameters ....................................................................................................................................50
System > Maintenance...................................................................................................................................51
Media > Image .............................................................................................................................................55
Media > Video ................................................................................................................................................68
Media > Video ................................................................................................................................................70
Media > Audio.................................................................................................................................................79
Network > General settings............................................................................................................................80
Network > Streaming protocols ....................................................................................................................87
Network > SNMP (Simple Network Management Protocol)...........................................................................97
Network > FTP ...............................................................................................................................................98
Security > User accounts ...............................................................................................................................99
Security > HTTPS (Hypertext Transfer Protocol over SSL) ...............................................................101
Security > Access List ................................................................................................................................108
PTZ > PTZ settings ...................................................................................................................................... 113
Event > Event settings..................................................................................................................................117
Applications > Motion detection....................................................................................................................131
Applications > DI and DO ...........................................................................................................................134
Applications > Tampering detection .............................................................................................................135
Applications > Audio detection ...................................................................................................................136
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......138
Recording > Recording settings ..................................................................................................................141
Local storage > SD card management.........................................................................................................146
Local storage > Content management .........................................................................................................150
Appendix ........................................................................................................................................................ 153

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URL Commands for the Network Camera................................................................................................ 153
Technical Specications ........................................................................................................................... 373
Technology License Notice....................................................................................................................... 377
Electromagnetic Compatibility (EMC)....................................................................................................... 378
Overview
The IB9391-EHT is the fagship outdoor bullet network camera from VIVOTEK, equipped
with a 4K ultra HD sensor capable of 3840x2160 resolution at 30 fps. With the latest in
VIVOTEK WDR Pro technology, the IB9391-EHT is capable of capturing the highest quality
images in high contrast environments.
The IB9391-EHT also supports standard 1920x1080 HD resolution at 120 frames per
second, capable of catching very fast moving objects. Protecting all these features is the
IB9391-EHT’s IP66, IP67, IK10 and NEMA 4X certifed housing, capable of operating in
temperatures from -50°C to 60°C.
In addition, VIVOTEK’s sophisticated Smart Stream III enables the cameras to transmit
video streams with higher efficiency for a desired area and therefore can maximize the
bandwidth usage. Combining both H.265 and Smart Stream III, the camera can reduce
both bandwidth and storage consumption for up to 80% at static or low motion scenes
while maintaining crispy image quality.
* Depending on scenes
Revision History
■ Rev. 1.0: Initial release.
• Theproductmustbeinstalledandprotectedinalocationthatisnoteasily
accessible,andisawayfromimpactsorheavyvibration.Forexample,atthelocation
wherethesurveillancecamerasarelookingdownorinstalledathighpositionssuch
asonapole,wall,oratleast3metersabovetheground.
• Do not disassemble the camera or perform maintenance task when power is
connected.
IMPORTANT:

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4 - User's Manual
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ IB9391-EHT, IB9391-EHT(w/o junction box)
■ L-wrench, desiccant bag, screws.
■ Sunshield and screws.
■ Quick Installation Guide & alignment sticker.
■ AM-719 Junction box (separately purchased for models that come without it).
■ Waterproof connector for Ethernet cable.
NOTE:
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
REMARQUE :
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.
WARNING:
1. IR lights emit from ths product.
2. Use appropriate shielding or eye protection.

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User's Manual - 5
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
Physical Description
Outer View
Sunshield
Lens
IR LEDs
SD card slot
Status LED
Reset button
AM-719
Note that normally you do not need to open the canister of the camera.

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Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:
IMPORTANT:
The IB9391-EHT comes with an embedded heater and requires an 802.3at PoE
switch or 12V/24V 2A power.
1
2
3
4
6
5
8
7
10
LAN/PoE
100~240V
AC
ON
OFF
9
GE LAN GE LAN
802.3at
12/24V 1A or 2A
Operating Temperature Consumption & Power Input
≥-10ºC PoE - 24.8W (PoE Plus mid-span or switch)
42.5V(0.58A) - 57V(0.43A)
≥-40ºC, heater on 12/24V input - 2A. 24V - max. 21.8W, 1.65A(PF0.55);
12V - max. 19.5W, 1.625A
≥-10ºC, heater off 12/24V input - 1A.
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des installations
extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL, avec une
sortie PoE.
IMPORTANT:
Please contact VIVOTEK's certied dealers for power adapters.

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User's Manual - 7
Hardware Installation
0002D10766AD
XXXXXX
1. Jot down the camera's MAC address for later reference.
2.Remove the small access panel to access the SD card slot and install a MicroSD card.
Installl the panel when done.
64GB
10
I
1
3.Use the included alignment sticker to drill holes on the wall, and install the junction box.
If preferred, drill a routing hole on the wall.

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4.If you need to route cables through a conduit, remove the plastic stopper underneath the
junction box.
5.Route cables through the conduit, and install a 3/4" conduit to the junction box. Note that
the conduit is user-supplied. Even if you route cables through the center hole, a conduit
is still recommended for water-proong.
OR
3/4”

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User's Manual - 9
6.Install the sunshield by driving 2 screws.
7.Connect the safety tether to the anchor point at the back of the camera.

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icro
MIC P
AC24V
AC24V
DC+ (12V)
DC-
MIC-
MIC+
AU-
AU+
DI1-
DI1+
DO1-
DO1+ (5V)
8.If used, connect the AC/DC power, DI/DO, or audio wires to the terminal connectors.
5.5 ~ 6.5mm
9.Pass an Ethernet cable through the waterproof cable gland components, and through the
rubber seal as shown below. Connect the Ethernet cable to the camera's RJ45 onnector.

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User's Manual - 11
If you are not using the junction box, use putties to seal the cable joints for water-proong.
Connect the ground wire to a grounded earth rod with a resistance smaller than 4Ω, with a
section area larger than 25mm2, to a ground rod 1.5 meters into the ground.
You can also caulk the peripherals of the camera bracket if the junction box is not in use.
NOTE:
The ground wire is user-supplied.
3M 2151 series

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Drip loop
It is also very important to route cables to form a drip loop. Leakage or moisture can
gather in condensation into water drops and run along the cable. A drip loop ensures no
water gets to the camera.

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User's Manual - 13
x4
10. Secure the camera to the junction box using 4 included screws.
Browser
LAN
Shepherd
11. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console to the camera.

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Software Installation
12. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
12-1. Run the Shepherd utility.
12-2. The program will conduct an analysis of your network environment.

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User's Manual - 15
0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
IB9391-EHT
Network Camera
Model No: IB9391-EHT
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
12-3. The program will search for all VIVOTEK network devices on the same LAN.
12-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.
Forceful Password Conguration
13. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
13-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.

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Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
13-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.
13-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.

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User's Manual - 17
12
3
14. Loosen, but not completely remove, the retention screws on the wall-mount bracket to
adjust the camera’s shooting direction. You can pan, tilt, or rotate the camera.
1
2
3

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12
3
15. Tighten the retention screws when you are statisfied with the field of view.
16. From a web console, open the firmware configuration page. Enter the Configuration >
Media > Image > Focus page. You will see a live stream on screen. If preferred, you
can zoom in on the scene. Use the “Perform Auto Focus” function to automatically tune
to a best image focus.
1
2
Conguration > Media > Image > Focus

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User's Manual - 19
1. The DO+ pin provides a 5V output, and the max. load is 50mA.
2. The max. voltage for DO- pins is 30VDC (External power).
In order to control AC devices, the following diagram can be taken into consideration.
This diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using the DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.
DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Dry contact with external DC power source to supply a relay. Dry contact is the safest connecon
to protect devices.
NC
NO
Relay
Photo
Coupler
DC
DC 0V
DC 0V
External AC power
with Protected Earth
AC
PE
PE
DI/DO Diagram

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DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Wet contact with external DC power source to supply a relay.
NC
NO
Relay
DC
External AC power
with Protected Earth
AC
PE
PE
DC 0V
DI-
DO+
DI+
DO-
Switch
External Device
Dry contact and using camera’s DO+ to supply a relay.
NC
NO
Relay
AC
External AC power
with Protected Earth
PE
PE