Vivotek IP8355EH User manual

Rev. 1.0
User’s Manual
Bullet
Network Camera
IP8355EH / IP8365EH
1.3 / 2MP • 30M IR • Smart Focus System • IP67 •
Cable Management
Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview .....................................................................................................................................................4
Revision History ...................................................................................................................................... 4
Read Before Use..................................................................................................................................... 5
1. Package Contents ............................................................................................................................... 5
Symbols and Statements in this Document............................................................................................. 5
2. Physical Description ......................................................................................................................... 6
3. Hardware Installation .......................................................................................................................... 7
4. Cabling Assembly................................................................................................................................ 8
5. Network Deployment ......................................................................................................................... 11
Software Installation .............................................................................................................................. 17
Ready to Use......................................................................................................................................... 18
Accessing the Network Camera ............................................................................................................20
Using Web Browsers............................................................................................................................. 20
Using RTSP Players.............................................................................................................................. 23
Using 3GPP-compatible Mobile Devices............................................................................................... 24
Using VIVOTEK Recording Software .................................................................................................... 25
Main Page.................................................................................................................................................26
Client Settings ..........................................................................................................................................31
Conguration............................................................................................................................................35
System > General settings .................................................................................................................... 36
System > Homepage layout ................................................................................................................. 38
System > Logs ...................................................................................................................................... 41
System > Parameters ........................................................................................................................... 43
System > Maintenance.......................................................................................................................... 44
Media > Image .................................................................................................................................... 48
Media > Video ....................................................................................................................................... 58
Media > Audio........................................................................................................................................ 62
Network > General settings................................................................................................................... 63
Network > Streaming protocols ........................................................................................................... 71
Network > SNMP (Simple Network Management Protocol).................................................................. 80
Security > User Account........................................................................................................................ 81
Security > HTTPS (Hypertext Transfer Protocol over SSL) ........................................................ 82
Security > Access List ......................................................................................................................... 89
PTZ > PTZ settings ............................................................................................................................... 94
Event > Event settings........................................................................................................................... 98
Applications > Motion detection........................................................................................................... 112
Applications > DI and DO.................................................................................................................... 115
Applications > Tampering detection .................................................................................................... 115
Applications > Audio detection .......................................................................................................... 116
Applications > VADP (VIVOTEK Application Development Platform) ................................................ 118
Recording > Recording settings ......................................................................................................... 120
Local storage > SD card management................................................................................................ 125
Local storage > Content management ................................................................................................ 126
Appendix ................................................................................................................................................129

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User's Manual - 3
URL Commands for the Network Camera................................................................................................ 129
Technical Specications ...........................................................................................................................213
Technology License Notice.......................................................................................................................215
Electromagnetic Compatibility (EMC)....................................................................................................... 216

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Overview
VIVOTEK IP8355EH is a professional outdoor dome network camera offering 30 fps @ 1.3-Megapixel
resolutions with superb image quality.
The IP8365EH provides 30 fps @ 2-Megapixel resolution with superb image quality.
Featuring the new improved Wide Dynamic Range Technology WDR Pro II (WDR Pro for IP8365EH),
it provides extreme visibility in extremely dark & light environments with 4-shutter capture method.
Combined with 3D Noise Reduction Technology, which enables the IP8355EH to capture clear, polished
video under low-light conditions and reduce bandwidth from sensor noise, users can identify an
increased level of image detail in extremely bright as well as dark environments.
Additionally, as a professional day/night camera, the camera adopts a Smart IR technology which
prevents overexposure and provides noise reduction to adjust the IR lighting intensity instantaneously
based on the changes of light in the ambient environment.
To provide top-notch image quality, the camera also comes with a P-iris lens, which controls the iris
with extreme precision with its built-in stepper motor. By using software controls, the lens maintains the
iris opening at an optimal level at all times, resulting in superior sharpness and depth of eld as well as
image quality. Furthermore, for installers, properly adjusting the focus of a megapixel network camera
can be difcult due to the level of image detail. Therefore, the camera is also designed with VIVOTEK’s
Smart Focus System to make installation and adjustment easier by using remote focus and zoom
adjustment.
The camera’s IP67-rated housing is designed to protect the camera body from being immersed in the
water, even against the immersion at the depth of at least 1m. Additionally, the wide temperature range
further enhances the camera performance and reliability in extremely cold and hot weather.
Revision History
■ Rev. 1.0: Initial release

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User's Manual - 5
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
1. Package Contents
■ IP8355EH or IP8365EH
■ Sun Shield / Wrench / RJ45 Female / Female Coupler / Double-sided Tape / Screws
■ Wall mount bracket (w/ screws and anchors)
■ Waterproof Connector for RJ45 Ethernet Enclosure
■ Waterproof Connector (for backup use)
■ Alignment Sticker / Desiccant Bag
■ Software CD
■ Quick Installation Guide
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING! or IMPORTANT!: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

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2. Physical Description
IR LEDs
Lens
Light Sensor
NTSC-PAL switch
General I/O Terminal Block
Reset Button
SD/SDHC/SDXC Card Slot
NTSC PAL
Auto Focus
Zoom in
Zoom out
Red LED
Green LED

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User's Manual - 7
3. Hardware Installation
1. Attach the alignment sticker to the wall. Drill four holes into the wall. Then hammer the
supplied plastic anchors into the holes and secure the plate with supplied screws.
2. Fix the intersection bracket to the side of the Network Camera with two screws.
3. Feed the RJ45 cable through the front opening of the wall mount bracket. (If you want to
use external devices such as sensors and alarms, please refer to the assembling steps
on the next page.)
4. Push the spring mortise and hook the bracket onto the groove of the wall mount bracket.
5. Secure the two screws on the other side of the wall mount bracket.
6. Hang the wall mount bracket to the mounting plate.
7. Fix the wall mount bracket with the supplied screw.
8. Adjust the angle of the wall mount bracket to aim at the shooting area.
1
2
6
3
5
7
8
4

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4. Cabling Assembly
Waterproof Connector
1 AC 24V IN
2 AC 24V IN
3 DC12V+ IN
4 DC12V- IN
5 DI-
6 DI+
7 DO-
8 DO+
9 N/C
10 N/C
11 EXT_MIC
12 Audio Out
13 Audio GND
14 TV Out
15 GND
15
1
Pin number
Components of the Waterproof
Connector
Seals (C)
Housing (D)
Sealing Nut (E)
Seal (B)
Screw Nut (A)
Pin Denitions
Pin Denitions
If you should need to open the front cover,
make sure you tighten it up later so that the
camera can be waterproof.
IMPORTANT:

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User's Manual - 9
1. Disassemble the components of the waterproof connector into part (A) ~ (E) as shown
above.
2. Open the rear cover of the Network Camera.
3. Remove the rubber stopper from the bottom of the Network Camera and secure the
screw nut (A) tightly.
4. You may choose to use AC24V or DC12V inputs as power source, please feed the
power lines through the wall mount bracket and the waterproof connector (E --> D -->
B --> A) as illustrated below. Pass power lines through the rubber seal (B) and then
connect the power lines to the terminal block.
5. If you have external devices such as sensors and alarms, feed the cables through the
wall mount bracket and the waterproof connector (E --> D --> B --> A) as the illustration
shown below. Then refer to the pin denition to connect them to the general I/O terminal
block. Note: The recommended cable gauge is 2.0 ~ 2.8 mm.
6. Push the seal (B) into the housing (D).
7. Insert the seals (C) into the empty holes on the seal (B) to avoid moisture.
8. Secure the sealing nut (E) tightly.
Assembling Steps
5
4
8
(E)
3
4
(E)
(D)
(B)
(A) 7
6(C)
(B)
(D)
9. Open the aluminum foil vacuum bag
and take out the desiccant bag. Attach
the desiccant bag to the inner side of the
rear cover, to under the insulation pad,
and then tighten the rear cover. (Please
replace the desiccant bag with a new one
whenever you open the rear cover.)
9-2
9-2
9-1

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12
3
45
6
78
(D) (B) (C)
(A)
(E)
Components of the Waterproof
Connector
Screw Nut (C)
Housing (D)
Gasket (E)
Seal (B)
Sealing Nut (A)
RJ45 Cable Dimension (unit: mm)
Prepare an Ethernet
cable and strip part of the
sheath.
Insert the housing into
the screw nut.
Insert the seal into the
housing.
Insert the stripped Ether-
net cable through the seal-
ing nut and the housing.
Clamp the cable
with an RJ45 plug.
Push the RJ45 plug into
the housing, then secure
the sealing nut tightly.
Attach the gasket to the
front of the housing.
Assembling Steps
Recommended cable gauge:
O.D. 5.5~7
Connect the Ethernet cable to the RJ45 cable and secure
the connectors tightly.
RJ45 Cable Connector

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User's Manual - 11
Power over Ethernet (PoE)
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a
non-PoE switch.
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a
single Ethernet cable. Follow the below illustration to connect the Network Camera to a
PoE-enabled switch via Ethernet cable.
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Non-PoE Switch
PoE Power Injector
(optional)
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
PoE Switch
5. Network Deployment

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The max. load for power output pin 8,
12V DO, is 50mA.
NOTE:
General I/O Terminal Block
This Network Camera provides a general I/O terminal block which is used to connect
external input / output devices. The pin denitions are described below. The 24V AC and
DC 12V can be used as an alternate power source.
Status LED
The LED indicates the status of the Network Camera.
Item LED status Description
1Green and Red lit for once, and then turn steady red Power on and system booting
Red LED off Power off
2 Steady Red and Green blinking every 1 sec. Network normal (heartbeat)
Steady Red and Green LED is off Network failed
3Red blinking every 0.15 sec., and Green LED blinking
every 1 sec. Upgrading firmware
4Red blinking every 0.15 sec. and Green LED blinking
every 0.15 sec. Restoring default
1 AC 24V IN
2 AC 24V IN
3 DC12V+ IN
4 DC12V- IN
5 DI-
6 DI+
7 DO-
8 DO+
9 N/C
10 N/C
11 EXT_MIC
12 Audio Out
13 Audio GND
14 TV Out
15 GND

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User's Manual - 13
DI/DO Diagram
Please refer to the following illustration for the connection method.
GND
Camera Power
Input
Output
+12
VDC
Max.
VDC
Switch
BJT transistor
GND
Camera Power
Input
Output
+12
VDC
VDC
Switch
BJT transistor
Relay Relay

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Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press and release the recessed reset button with a straightened paper clip. Wait for
the Network Camera to reboot.
Restore: Press and hold the recessed reset button until the status LED rapidly blinks. Note
that all settings will be restored to factory default. Upon successful restore, the status LED
will blink green and red during normal operation.
Micro SD/SDHC/SDXC Card Capacity
This network camera is compliant with Micro SD/SDHC/SDXC 8GB, 16GB, or 64GB and
other preceding standard SD cards.
Reset Button
WARNING:
You will find a dessicant bag attached to the dome cover. Replace the dessicant bag
included in the camera with the one shipped within the accessory bag.

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User's Manual - 15
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 17 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for audio: default is 5558
■ RTCP port for audio: default is 5559
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 63 for details.
For example, your router and IP settings may look like this:
Device IP Address: internal
port
IP Address: External Port (Mapped port on the
router)
Public IP of router 122.146.57.120
LAN IP of router 192.168.2.1
Camera 1 192.168.2.10:80 122.146.57.120:8000
Camera 2 192.168.2.11:80 122.146.57.120:8001
... ... ...

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Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 63 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please
refer to PPPoE on page 64 for details.
Congure the router, virtual server or rewall, so that the router can forward any data com-
ing into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.

VIVOTEK
User's Manual - 17
Software Installation
Installation Wizard 2 (IW2), free-bundled software included on the product CD, helps you set up
your Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address to
open a management session with the Network Camera.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 IP8365EH
Installation
Wizard 2
IW
2
Network Camera
Model No: IP8365EH
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S

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Ready to Use
1.A browser session with the Network Camera should prompt as shown below.
2.You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.

VIVOTEK
User's Manual - 19
If you want to use the supplied sun shield for outdoor environments, please follow the
steps below to install:
1.Tighten the supplied two hex couplers.
2.Attach the supplied sun shield to the Network Camera and slide it to the desired position.
3.Fix the sun shield with the supplied two screws.
NOTE:
12
3
VIVOTEK also provides other accessories for versatile applications as the following
illustrations. Please visit VIVOTEK's ofcial website for more purchase information.
Accessories
Corner Mount Bracket Pole Mount Bracket

VIVOTEK
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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (ex. Microsoft®Internet Explorer, Mozilla Firefox, or Google
Chrome).
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. The live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will pop up as
shown below. Follow the instructions to install the required plug-in on your computer.
► For Mozilla Firefox or Netscape users, your browser will use Quick Time to stream the live
video. If you don’t have Quick Time on your computer, please download it rst, then launch
the web browser.
NOTE: