Vollrath CAYENNE COA7002 User manual

Item No. 2350085-1 en Rev 02/14



Thank you for purchasing this Vollrath Counter Top Cooking Equipment. Before operating the equipment, read and familiarize yourself with
the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and
packaging. Use this packaging to ship the equipment if repairs are needed.
   
    
40703 COA7002 Half-size 3 1,500 12.5 120 5-15P
40701 COA8004 Half-size 4 2,520 11 230 6-15P
40702 COA8005 Full-size 4 5,600 25.5 230 6-50P

Countertop Cooking equipment
OperatOr’s Manual

Function and PurPose
This unit is intended to be used for cooking fresh or frozen foods in a
commercial foodservice operations only. It is not intended for household,
industrial or laboratory use.
Before using this equipment it must be cleaned and dried thoroughly. Clean
all surfaces before use. Failure to clean surfaces before using the unit could
cause food contamination.
This equipment is a medium duty appliance capable of a wide variety of bake
applications. The temperature is thermostatically controlled. The temperature
range is 150°F - 570°F (65°C - 299°C).
unPacking the equiPment and initial setuP
When no longer needed, dispose of all packaging and materials in an
environmentally responsible manner.
1. Remove all packing material and tape, as well as any protective plastic
from the equipment.
2. Clean any glue residue left over from the plastic or tape.





3. Place the equipment in the desired position and height.
 . This model is equipped with a water spray feature.
To utilize the water spray feature the unit should be connected to a
potable water supply with a pressure between 3 and 30 PSI. The 4” legs
must be installed to comply with NSF.
5. Plug the equipment into a properly grounded electrical supply matching
the nameplate rating. Damage to the equipment can occur if incorrect
power is supplied to equipment.
controls
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saFety Precautions
To ensure safe operation, read the following statements and understand
their meaning. Please read carefully.

Warning is used to indicate the presence of a hazard that can cause
severe personal injury, death, or substantial property damage if the
warning is ignored.

Caution is used to indicate the presence of a hazard that will or can
cause minor personal injury or property damage if the caution is
ignored.

Note is used to notify people of installation, operation, or maintenance
information that is important but not hazard-related.


Have this equipment installed by a qualied installer in
accordance with all Federal, State and Local Codes.
Failure to install this equipment properly can result in
injury or death.


This unit is designed to be used with legs. Do not use
without legs installed. Use of this equipment without
legs can cause the unit to over heat and cause a re.


Injuries or death can occur if this equipment is not
used properly. To reduce risk of injury or death:
• Unit should only be used in a at, level position.
• Let hot unit cool before cleaning or moving.
• Do not spray controls or outside of unit with liquids or
cleaning agents.
• Do not operate unattended.

These precautions should be followed at all times. Failure to follow
these precautions could result in injury to yourself and others.
To reduce risk of injury or damage to the equipment:
Do not set items on door, use the door as a shelf or lean on door.
Use only grounded electrical outlets matching the nameplate rated
voltage.
Do not use an extension cord with this equipment. Do not plug this
equipment into a power strip or multi-outlet power cord.
Unplug equipment, turn off and let it cool before cleaning or moving.
Keep equipment and power cord away from open ames, electric burners
or excessive heat.
Do not operate equipment in public areas and/or around children.
The equipment may be hot, even though the pilot light(s) is not on.
Do not operate if equipment has been damaged or is malfunctioning in
any way.
Do not clean the equipment with steel wool.

Countertop Cooking equipment


OperatOr’s Manual

BAKE CONTROL . Used to set or adjust the temperature of the
oven. The numbers on the dial correspond with the oven temperature.
The “0” position is off. The timer needs to be “ON” for the heating
elements to function.

BROWN CONTROL (40701 and 40702 Only). Used to set or
adjust the temperature of the upper element. The numbers on the dial
correspond with the oven temperature. The bake control must be set in
the “BROWN” position and the timer in the “ON” position for the upper
element to heat. The fan does not operate when the brown function is
operating.

TIMER . Timer can be set for 1 - 120 minutes, or it can set to
constant “ON” position. The timer must be operating in order for “Bake”
to function. The timer has no bell or buzzer.

PILOT LIGHTS. This light indicates that the oven is heating and the
timer is activated. Once the set temperature has been reached the light
will go out. Equipment will continue to maintain heat and temperature
as the light cycles on and off. This light is not a power “ON” indicator.
The timer pilot light will illuminate when the timer is operating.

MIST CONTROL BUTTON (40702 Only). A push button located
on the front panel of the oven. Sprays a small amount of water to enter
the baking chamber.
oPeration


Do not touch hot food, liquid or heating surfaces
while equipment is heating or operating.
Hot surfaces and food can burn skin. Allow the hot surfaces to cool
before handling. Do not drop or spill water onto the cooking surface
as it can spray or splatter.

1. Plug the equipment into a properly grounded electrical supply matching
the nameplate rating. Damage to the equipment can occur if incorrect
power is supplied to equipment.
2. Close the door and turn the bake control (A) to 525°F (274°C). set
the timer (C) for 30 minutes. During this burn-in you may notice a
slight odor, this is normal. See Figures 1 and 2.
Baking Function - Used to bake or cook food product.
1. Place the wire shelves or pans in the desired positions inside the unit.
Allow a space of at least 2” (5 cm) between wire shelves or pans.
2. Set the bake control (A) the desired temperature.
3. Set the timer control (C) to the desired time. The fan and oven light
will operate continuously. The heating elements will cycle on and off to
maintain a consistent temperature.
4. Place food product into the unit and monitor.
Browning Function - Used to brown a food
product has been fully cooked.
1. Place the shelves in the desired positions inside the unit. Assure the food
product is not too close or touching the inside top or heating element.
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





2. Switch the bake control knob (A) to the brown function icon (B)
to the indicator (C). See Figure 3.
3. Set the brown control knob (D) to the desired temperature. The
timer control (E) does not need to be used for the browning function to
operate.
4. Place food product into the unit and monitor.
Humidity Function - Used to provide a heavier crust on
bread and rolls.
The humidity function works best if activated at the beginning of the baking
cycle after the oven has reached the cooking temperature and the food
product has just been placed into the oven.
1. Press the mist control button (E) to activate a spray of water into
the cooking chamber. See Figure 2. Do not press the button longer than
2-second pulses.
cleaning
To maintain the appearance and increase the service life, clean your
equipment daily.


Keep water and other liquids from entering the
inside of the equipment. Liquid inside the equipment
could cause an electrical shock.
Do not spray water or cleaning products. Liquid could contact the
electrical components and cause a short circuit or an electrical
shock. Do not use equipment if power cord is damaged or has been
modied
1. Turn off and unplug the equipment.
2. Allow the equipment to cool completely before cleaning.



3. Using a damp cloth, sponge dipped in soapy water to clean the outside
of the equipment.
4. Do not use caustic or abrasive cleaners on this unit.

Countertop Cooking equipment
OperatOr’s Manual

5. Tilt the oven door (B) up slightly and lift the oven door out.
6. Door (B) may be cleaned.
7. Using a damp cloth, sponge dipped in soapy water to clean the door
(B).
8. Use towels to completely dry the door (B) or allow it to air dry
completely.






9. Carefully set the oven door (B) into the oven (A). Place the arm (D) so
that it sets under pin (C). See Figure 6.
10. Rotate the hinge lock (E) off the hinge arm (D) as shown. Repeat on
both sides. See Figure 4.
11. Carefully open and close the door to verify that it is operating correctly.
If not repeat steps 4 and 5.
maintenance
Replacement of the oven light.
1. Turn off and unplug the equipment.
2. Allow the equipment to cool completely before cleaning.
3. Unscrew the light cover.
4. Remove and discard the old light.
5. Install a new light. The new light must be rated for the high
temperature and must match the nameplate voltage.
40703, Mini Prima Pro, 120 Volt - 15 watts
40701, Prima Pro, 220 Volt - 25 watts
40702, Proton, 220 Volt - 25 watts
6. Install the light cover.

To remove and install the oven door:
1. Allow the equipment to cool completely before removing the door.
2. Open the door (B). See Figure 4.
3. Note the down or back position of hinge locks (E). Check that both sides
are in this position.





4. Place the hinge lock (E) over the hinge arm (D) as shown. Repeat on both
sides. See Figure 5.





troubleshooting
  
Pilot Light does not come on when the temperature
control is turned up.
The equipment is not plugged in. Plug equipment in.
Pilot Light malfunction. Replace Pilot Light.
Thermostat Control malfunction. Replace Thermostat Control.
The light comes on, equipment does not heat. Heating Element malfunction. Replace Heating Element.
Brown function does not work. Bake Control not set to brown setting. Set Bake Control to brown setting.
Mist function does not operate. Blocked or no water supply. Turn water supply on or clean blockage.

Countertop Cooking equipment


OperatOr’s Manual
electrical draWing - convection oven ~ 40703
L
M1
1
P1
25
P3
L
S
GND
N
120V
T
B1
E1 H2 H3 E2
B2
H1
3 4
P2
E1
BAKE ELEMENT 1400W / 120V
H2
BAKE PILOT LIGHT
B1
BAKE THERMOSTAT
FAN - MINI PRIMA 120V
M1
WIRING DIAGRAM
Convection Oven, Mini Prima Pro, 120v
Model Code: COA7002
LEGEND
DESCRIPTION
S
L
STAGE SWITCH
INTERIOR LIGHT-120V
B2
GRILL THERMOSTAT
H1
TIMER PILOT LIGHT
GRILL ELEMENT 1400W / 120V
E2
T
TIMER
H3
GRILL PILOT LIGHT
Item Code: 40703
service and rePair
The only user serviceable part for this appliance is the light bulb. To avoid serious injury or damage, never attempt to repair the equipment or replace a
damaged power cord yourself. Do not send equipment directly to the Vollrath Company. Please contact the qualied professional repair service listed below.


Countertop Cooking equipment
OperatOr’s Manual

eXPloded vieW draWing - convection oven ~ 40701
H3
GRILL PILOT LIGHT
B2
GRILL THERMOSTAT
E3
GRILL ELEMENT 2400W / 230V
E1 / E2
BAKE ELEMENTS 1200W / 230V
H2
BAKE PILOT LIGHT
H1
TIMER PILOT LIGHT
B1
BAKE THERMOSTAT
T
TIMER
P2
43
H1
B2
E3 H3 E2 H2 E1
B1
T
M2
FANS M1/M2
WIRING DIAGRAM
230V
Convection Oven, Prima Pro, 230v
MODEL CODE : COA8004
LEGEND
DESCRIPTION
S
L
STAGE SWITCH
INTERIOR LIGHT
L1
GND
S
L2
P3
5 2
P1
1
M1
L
Item Code: 40701

Countertop Cooking equipment


OperatOr’s Manual
electrical draWing - convection oven ~ 40702
SOLENOID VALVE S1
PUSH BUTTON SWITCH P1
S1
P1
OVER TEMPERATURE THERMOSTAT B2
B2
CONTACTOR 220V COIL
C1
BAKING PILOT LIGHT
TIMER PILOT LIGHT
H2
H1
S
H1
1 2
P1
P3
5
L1
L2
INTERIOR LIGHT
CATERING OVEN ELEMENT 2800W / 230V
L1/L2
E1/E2
E2
C1
L3
L2
L1
230V
H2
E1
B1
PROTON CATERING OVEN FAN
STAGE SWITCH
CONTROL THERMOSTAT
TIMER-2HR
M1/M2
S
B1
T
DESCRIPTION
Convection Oven, Proton
Model Code: COA8005R02
WIRING DIAGRAM
34
P2
T
C1
1 1
3
2
3
2
MR
M2 M1
R
B
B
R
BL BL
MR MOTOR REVERSE TIMER
CAP1/CAP2
MOTOR CAPACITOR
MOTOR WIRE COLOURS
BL
R
B
BLUE WIRE NEUTRAL
RED WIRE LIVE DIRECTION
BLACK WIRE LIVE DIRECTION
CAP 1
CAP 2
door
switch
GND
L1
L2
2
1
Vollrath Model 40702

Countertop Cooking equipment
OperatOr’s Manual

eXPloded vieW draWing - convection oven ~ 40703
Convection Oven, Mini Prima Pro, 120v
Model Code - COA7002
Vollrath item number 40703
2011_09_28

Countertop Cooking equipment


OperatOr’s Manual
sPare Parts list - convection oven ~ 40703
  
1 XCOA3006 BAKE ELEMENT, 1400W, 110V
2 N/A BROIL ELEMENT BRACKET
3 XCOA4005 BROIL ELEMENT, 1400W, 110V
4 N/A ELEMENT BRACKET
5 XCOA1018 SHELF RUNNER THUMBSCREW
6 N/A REAR ELEMENT COVER
7 N/A PROBE CLAMP
8 XCOA4002 SHELF RUNNER
9 XCOA1016 WIRE SHELF
10 XPOA0003 PLASTIC HANDLE ELBOW
10-15 XCOA4003 COMPLETE DOOR
11 N/A STEEL HANDLE
12 XCOA4008 OUTER GLASS
13 N/A DOOR FRAME
14 XCOA0703 DOOR HINGE & ROLLER KIT
15 XCOA4007 INNER GLASS
16 XCOA4004 DOOR GASKET
17 XCOA1002 THERMOSTAT
18 XCOA1001 SELECTOR SWITCH
19 N/A PILOT LIGHT FASCIA
20 XAA0011 PILOT LIGHT, 120V (YELLOW)
21 XCOA1005 TEMPERATURE CONTROL &
BROIL SELECTOR KNOB
21 XCOA1006
TEMPERATURE CONTROL &
BROIL SELECTOR KNOB (0-550)
VOLLRATH BLUE
22 N/A PILOT LIGHT FASCIA
23 XTSA0010 BROIL TEMPERATURE KNOB
23 XCOA1009 BROIL TEMPERATURE KNOB
(0-550) VOLLRATH BLUE
24 N/A PILOT LIGHT FASCIA
25 XCOA1007 TIMER KNOB
XCOA1008 TIMER KNOB VOLLRATH BLUE
26 XAA0007 BLACK PLASTIC D SHAPE FASCIA
26 XAA0009 BLUE PLASTIC FASCIA
(VOLLRATH)
27 XCOA1002 THERMOSTAT
28 XCOA1003 TIMER
29 XCOA1012 RUBBER FOOT
30 N/A BASE COVER
31 N/A OUTER FRAME
  
32 XCOA1031 LIGHT BULB(15W), 120V
33 XCOA1015 LIGHT HOLDER
34 XCOA1013 CABLE RESTRAINT
35 XAA0005 POWERCORD, 120V
36 XSAA1012 TERMINAL BLOCK
37 N/A FAN COVER PLATE
38 XCOA3005 FAN & MOTOR, 120V, LEFT HAND
THREAD
39 N/A REAR COVER
40 N/A EXHAUST
41 N/A OVEN CHAMBER
42 N/A FRONT PANEL

Countertop Cooking equipment
OperatOr’s Manual

eXPloded vieW draWing - convection oven ~ 40701
Convection Oven, Prima Pro, 220v
Model Code : COA8004R01
Vollrath item number 40701
2011_09_28

Countertop Cooking equipment


OperatOr’s Manual
sPare Parts list - convection oven ~ 40701
  
1 XCOA1019 BAKING ELEMENT, 1200W, 230V
2 N/A GRILL ELEMENT SUPPORT
3 XCOA1020 GRILL ELEMENT
4 N/A GRILL ELEMENT CLAMP
5 N/A GRILL ELEMENT SCREW
6 N/A FAN COVER
7 N/A PROBE CLAMP
8 XCOA1017 SHELF RUNNER
9 XCOA1018 SHELF RUNNER THUMBSCREW
10 XCOA1016 WIRE SHELF
11-20 XCOA1023 COMPLETE DOOR, (INCLUDES
HINGES)
11 XCOA1030 PLASTIC HANDLE ELBOW, Full
Glass Door Model
11 XPOA0003 PLASTIC HANDLE ELBOW,
Stainless Steel Door Trim Model
12 XCOA1025 STEEL HANDLE
13 N/A OUTER DOOR FRAME
14 XCOA1029 OUTER GLASS, Stainless Steel
Door Trim Model
15 XCOA0701 DOOR HINGE & ROLLER KIT
16 N/A INNER DOOR FRAME
17 N/A INNER GLASS GASKET
18 XCOA1028 INNER GLASS, Stainless Steel Door
Trim Model
19 N/A INNER GLASS CLAMPING
GASKET
20 N/A INNER GLASS CLAMP
21 XCOA1024 DOOR GASKET
22 XCOA1002 BAKE THERMOSTAT
23 XCOA1001 SELECTOR SWITCH
24 N/A BAKE CONTROL FASCIA
25 XAA0002 PILOT LIGHT, 230V, (RED)
26 XCOA1005 TEMPERATURE CONTROL &
BROIL SELECTOR KNOB
26 XCOA1006
TEMPERATURE CONTROL &
BROIL SELECTOR KNOB, (0-550)
VOLLRATH BLUE
27 N/A BROIL CONTROL FASCIA
28 XTSA0010 BROIL TEMPERATURE KNOB
28 XCOA1009 BROIL TEMPERATURE KNOB, (0-
550) VOLLRATH BLUE
29 N/A TIMER CONTROL FASCIA
  
30 XCOA1007 TIMER KNOB
XCOA1008 TIMER KNOB VOLLRATH BLUE
31 XAA0007 BLACK PLASTIC D SHAPE FASCIA
31 XAA0009 BLUE PLASTIC FASCIA VOLLRATH
BLUE
32 XCOA1002 GRILL THERMOSTAT
33 XCOA1003 TIMER
34 XCOA1012 RUBBER FOOT
35 N/A BOTTOM COVER
36 N/A OUTER CASING
37 XCOA1041 LIGHT BULB, 25W, 230V
38 XCOA1015 LIGHT HOLDER
39 XCOA1013 CABLE RESTRAINT
40 XAA0006 POWERCORD, 230V
41 XSAA1012 TERMINAL BLOCK
42 N/A FAN MILL BOARD
43 XCOA1021 FAN & MOTOR, 230V, LEFT HAND
THREAD
44 XCOA1034 REAR COVER
45 N/A EXHAUST
46 N/A INNER CHAMBER
47 XCOA1042 FRONT FASCIA PANEL

Countertop Cooking equipment
OperatOr’s Manual

electrical draWing - convection oven ~ 40702
Convection Oven, Prima Pro, 220v
Model Code : COA8005
Vollrath item number 40702
2011_09_28

Countertop Cooking equipment


OperatOr’s Manual
sPare Parts list - convection oven ~ 40702
  
1 XCOA5006 BAKING ELEMENT, 2800W, 230V
3 XCOA5029 SHELF RUNNER, LEFT SIDE
XCOA5030 SHELF RUNNER, RIGHT SIDE
4 XCOA1018 SHELF RUNNER THUMBSCREW
5 XCOA5001 WIRE SHELF
6-15 XCOA5003 COMPLETE DOOR, Stainless Steel
Door Trim Model
6-15 XCOA5015 COMPLETE DOOR, Full Glass Door
Model
6 XCOA1030 PLASTIC HANDLE ELBOW, Full
Glass Door Model
6 XPOA0003 PLASTIC HANDLE ELBOW,
Stainless Steel Door Trim Model
7 N/A STEEL HANDLE
8 N/A OUTER DOOR FRAME
9 XCOA5008 OUTER GLASS, Full Glass Door
Model
9 XCOA5011 OUTER GLASS, Stainless Steel
Door Trim Model
10 XCOA0701 DOOR HINGE & ROLLER KIT, Full
Glass Door Model
10 XCOA0702 DOOR HINGE & ROLLER KIT,
Stainless Steel Door Trim Model
11 N/A INNER DOOR FRAME
12 N/A INNER GLASS SEAL
13 XCOA5007 INNER GLASS, Full Glass Door
Model
13 XCOA5010 INNER GLASS, Stainless Steel Door
Trim Model
14 N/A INNER GLASS CLAMP GASKET
15 N/A INNER GLASS CLAMP
16 XCOA5004 DOOR GASKET
17 XCOA1002 THERMOSTAT
18 XCOA1001 SELECTOR SWITCH
19 N/A PILOT LIGHT FASCIA
20 XAA0002 PILOT LIGHT 230V (RED)
21 XTSA0010 CONTROL KNOB
21 XCOA1009 CONTROL KNOB (0-550)
VOLLRATH BLUE
XAA0007 BLACK PLASTIC D SHAPE FASCIA
XAA0009 BLUE PLASTIC FASCIA
(VOLLRATH)
22 N/A TIMER LIGHT FASCIA
23 XCOA1007 TIMER KNOB
  
23 XCOA1008 TIMER KNOB VOLLRATH BLUE
24 N/A MIST CONTROL
25 XCOA1003 TIMER
26 XCOA1012 RUBBER FOOT
27 N/A BASE
28 XCOA5012 CABLE RESTRAINT
29 XCOA5013 POWER CORD, NEMA6-50P PLUG
30 XFTA0002 TERMINAL BLOCK
31 XCOA5028 SOLENOID VALVE (PLUGS
DIRECTLY INTO WATER MAINS)
32 N/A 12MM NYLON WATER TUBE
33 N/A 12MM HOSE CLAMP
34 N/A WATER INJECTOR
35 XCOA1015 LIGHT HOLDER
36 XCOA1041 LIGHT BULB, 25W, 230V
37 N/A FAN MOTOR INSULATION PAD
38 N/A FAN MOTOR MOUNTING BOARD
39 XCOA5017 TIMER FOR REVERSABLE MOTOR
(COA8005R03)
40 N/A EXHAUST
41 N/A CAPACITOR
42 XCOA5016 FAN & MOTOR(INCLUDES
CAPACITOR) (COA8005R03)
43 N/A REAR COVER
44 XCOA5024 CONTACTOR NC1-25
XCOA5009 OVERTEMP THERMOSTAT (SAFETY
CUT OUT)

Countertop Cooking equipment
OperatOr’s Manual

Warranty statement For the vollrath co. l.l.c.
The Vollrath Company LLC warrants the products it manufactures and distributes against defects in materials and workmanship for a period of one year, except as specically
provided below. The warranty runs 12 months from the date of original installation. (End user receipt)
1. Refrigeration compressors – The warranty period is 5 years.
2. Refrigerated Display Cases (RDE) compressors the
warranty is 3 years.
3. Replacement parts – The warranty period is 90 days.
4. Aluminum Fry pans are 90 days.
5. EverTite™ Riveting System – The warranty covers loose
rivets only, lifetime to original purchaser.
6. Cayenne® Heat Strips – The warranty period is 1 year plus
an additional 1 year period on heating element parts only.
7. Ultra, Ultra Fajita, Mirage® Pro and Professional Induction
Ranges – The warranty period is 2 years.
8. Mirage®, Mirage® Cadet, Mirage® Fajita and Commercial
Induction ranges - The warranty period is 1 year.
9. ServeWell® Induction Workstations – The warranty period
is 1 year on the workstation table and 2 years on induction
hobs.
10. Slicers – The warranty period is 10 years on gears and 5
years on belts.
11. Mixers – The warranty period is 2 yrs parts, 1 yr labor and
belts are 5 years.
12. Vollrath – Redco products – The warranty period is 2 years.
13. Optio / Arkadia product lines – The warranty period is 90
days.
14. All non-stick products (i.e. fry pans and surfaces) are 90
days for the non stick surfaces.
15. All TRAEX® product warranty (with the exception of
T-REX™) is 1 year.
16. T-REX™ product by TRAEX® is lifetime warranty.
All products in the Jacob’s Pride
®
collection,
including the following, have a lifetime warranty:
• NSF Certied One-Piece Dishers
• NSF Certied Spoodle
®
Utensils
• NSF Certied Heavy-Duty Spoons with
Ergonomic Handle
• NSF Certied Heavy-Duty Basting Spoons
• Heavy duty Turners with Ergonomic handle
• One-Piece Tongs*
• Heavy-Duty One-Piece Ladles*
• Nylon Handle Whips
• One-Piece Skimmers
• Tribute
®
, Intrigue
®
, and Classic Select
®
Cookware*
*Jacob’s Pride® warranty does not cover Kool-
Touch®, non stick coatings and silicone handles.
All Miramar
®
Cookware listed below has a
lifetime warranty.
• Casseroles Pans
• Oval Pans
• Sauté Pans
• French Omelet Pans
• Brazier Pans
• Stir Fry Pans
• Stir Fry Server
• Sauce Pans
• Small / Large food Pans
• French Oven
• High/Low Dome Covers
Note: Miramar
®
warranty does not include
Buffet, Table Top Service, Templates,
Decorative pans, or soup inserts


As The Vollrath Company LLC’s only responsibility and the purchaser’s only remedy, for any breach of warranty, The Vollrath Company LLC will repair or, at its option, replace the
defective product or part without charge, except as otherwise provided below:
• For refrigeration compressors and the second year of the warranty on Cayenne® Heat Strips and mixers, The Vollrath Company LLC will provide the repaired
or replacement part only; and the buyer will be responsible for all labor charges incurred in performing the repair or replacement.
• To obtain warranty service, the buyer will be responsible to return to The Vollrath Company LLC any product (other than gas equipment that is permanently
installed) weighing less than 110 lbs. or located outside of a 50-mile radius of a certied technician designated by The Vollrath Company LLC to perform
warranty repairs. If a Vollrath Technician cannot be contacted check the website for service contact points. (Please refer to the Product Catalogue for weights
and sizes of product)
• No remedy will be available for products that have been damaged by accident, carelessness, improper installation, lack of proper setup or supervision
when required, neglect, improper use, installation or operation contrary to installation and operating instructions or other causes not arising out of defects in
materials or workmanship. At the buyer’s request, The Vollrath Company LLC will repair and or replace such products at a reasonable cost.
• No remedy will be available for slicers where blade has not been sharpened (Refer to owner’s manual for sharpening instructions)
• No remedy will be available for mixers damaged by changing gears while unit is running or overloading, in either case as determined by a Vollrath Certied
Technician
• Warranty work must be authorized in advance by The Vollrath Company LLC. See the operating and safety instructions for each product for detailed
warranty claim procedures.
• No remedy will be available for product returned and found to be acceptable to the product specication.
• No remedy will be available under any warranty not registered as required below.

• Meat Grinder Knives
• Light Bulbs in Convection Ovens, Hot Food Merchandiser and displays, Heat Lamps, and Heat Strips
• Oven Door Seals
• Oven Door Glass, Breath Guard Glass
• Hot Food Merchandisers / Display Case Glass
• Calibration and set up of gas equipment
• Manual Slicer / Dicer blades (table top food prep) – Redco and Vollrath




Countertop Cooking equipment


OperatOr’s Manual
Warranty proCedure
On all warranty calls, the following process and information is required:
• All warranty claims will start with a call to Vollrath Technical Service support line.(800-628-0832).
• A technical support professional will work to diagnose the issues, and provide the details for the service solution.
• Name and phone number of person calling
• Business name, street address, city, state and zip
• Model and serial number
• Date of purchase and proof of purchase (Receipt)
• Name of dealer where unit was purchased
NOTE: Vollrath will not accept products sent without the proper procedure being followed.

TO MAKE A CLAIM FOR ANY REMEDY UNDER THIS WARRANTY, YOU MUST REGISTER YOUR WARRANTY.
register today
ONLINE: Register your warranty on-line now at www.Vollrathco.com
NO WEB ACCESS: If you do not have access to the web, kindly register by completing the warranty registration form and faxing it to The Vollrath Co. LLC ofce in the country of
purchase.
Warranty registration
Business name
key ContaCt name email
street address
City state Zip Code
Country phone Fax
model item numBer
serial numBer - -
operation type
RLimited Service Restaurant RFull Service Restaurant RBars and Taverns RSupermarket
RConvenience Store RRecreation RHotel/Lodging RAirlines
RBusiness/Industry RPrimary/Secondary School RColleges/University RHospitals
RLong-Term Care RSenior Living RMilitary RCorrections
reason For seleCting our produCt
RAppearance RFull Service Restaurant RAvailability RSellers Recommendation
REase of Operation RVersatility of Use RPrice RBrand
Would you like to reCeive our Full-line Catalog and remain on our mailing list? RYes R No

www.vollrathco.com
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201
U.S.A.
Main Tel: [phone]
Fax: [phone]
Technical Services: 800.628.0832
Service Fax: [phone]
Canada Service: 800.695.8560
© 2014 The Vollrath Company, L.L.C.