Vollrath HPI4-2600 User manual

Operator’s Manual
High Power Countertop Induction Ranges with Temperature Control Probe
©2021 The Vollrath Company L.L.C. Part No. 351714-1 ml 6/18/2021
SAFETY PRECAUTIONS
To ensure safe operation, read the following statements and understand
their meaning. This manual contains safety precautions which are
explained below. Please read carefully.
Warning is used to indicate the presence of a hazard that will or can
cause severe personal injury or death.
Caution is used to indicate the presence of a hazard that will or can
cause minor or major personal injury if the caution is ignored.
NOTICE: Notice is used to note information that is important but not
hazard-related.
To reduce risk of injury or damage to the equipment:
• Unplug this equipment from the wall outlet when not in use.
• Use this equipment only in a flat, level position.
• To protect against electrical shock, do not immerse, the cord or plug
in water. Keep the cord away from heated surface. Do not let the
cord hang over the edge of table or counter.
• As a precaution, persons using a pacemaker should stand back 12"
(30 cm) from an operating unit. Studies have shown that the
induction element will not disrupt a pacemaker.
• Keep all credit cards, driver licenses and other items with a magnetic
strip away from an operating unit. The unit’s magnetic field will
damage the information on these strips.
• The heating surface is made of a strong, non-porous material.
However, should it crack or break, stop using and immediately
unplug the unit. Cleaning solutions and spills could penetrate the
broken cooktop and create a risk of electrical shock.
• Do not operate this equipment with a damaged cord or plug or if it is
not functioning properly.
• Do not operate unattended. Closely supervise units operating in
public areas and/or around children.
• Do not place any objects inside the air intake or exhaust panels.
• Do not modify the equipment or a attach any accessory other than
the included temperature control probe and USB flash drive.
TABLE OF CONTENTS
Function and Purpose ................................................. page 1
Cookware Requirements ............................................. page 2
Environment Requirements ......................................... page 2
Clearance Requirements ............................................. page 2
Features and Controls ................................................. page 3
Operation .................................................................... page 4
Edit the Default Programs ........................................... page 7
Cleaning ...................................................................... page 8
TroubleShooting ......................................................... page 9
Fuse Instruction .......................................................... page 11
FUNCTION AND PURPOSE
This equipment is intended to heat food in commercial food service
operations only. It is not intended for household, industrial, or
laboratory use.
It is intended to be used with induction-ready cookware. Performance
is optimized with Vollrath induction-ready cookware. Other cookware
may have different properties which may alter performance.
The Temperature Control Probe is intended to provide advanced
temperature control. It is not intended to be used as a thermometer for
measuring the temperature of food. The temperature control probe port
is intended for use only with the Vollrath supplied probe. It is not a
headphone jack. The USB port is intended for use only with the
supplied USB flash drive.
WARNING
CAUTION Item No. Watts Plug Item No. Watts Plug
HPI4-2600 2600 NEMA
6-20P
HPI4-300002
3000
Schuko
HPI4-3000 3000 HPI4-300003 UK
HPI4-3800 3800 HPI4-300004 China
HPI4-260002
2600
Schuko HPI4-380002
3800
Schuko
HPI4-260003 UK HPI4-380003 UK
HPI4-260004 China HPI4-380004 China

2 High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual
COOKWARE REQUIREMENTS
Note: Cookware with inferior construction or material may not perform
well. Cookware with a larger base diameter can be used, however only
the area of the cookware above the induction coil will heat. The more
cookware extends past the coil, the more the overall performance will
be reduced.
ENVIRONMENT REQUIREMENTS
NOTICE: Indoor use only.
NOTICE: Do not place the equipment on or near heat-producing
equipment.
NOTICE: This equipment requires a dedicated electrical circuit.
CLEARANCE REQUIREMENTS
NOTICE: This equipment is not designed to be enclosed or built into any area. Sufficient airflow must be allowed around the equipment.
Blocking the airflow could reduce performance.
Compatible Incompatible
•Flatbase4¾" to 14"
(12.1 to 35.6 cm) in diameter.
• Ferrous stainless steel, iron, cast
iron.
• Base is not flat.
• Base is less than 4¾"
(12.1 cm) in diameter.
• Pottery, glass, aluminum,
bronze or copper cookware.
4¾" to 14"
less than 4¾"
Maximum Ambient Temperature as measured at the air intake. See
below): 104°F (40°C)
2" (5.1 cm) minimum clearance Air intake Air exhaust
Single Range Two Ranges
NOTICE: Operating more than two ranges side by side is not recommended.

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual 3
FEATURES AND CONTROLS
D
G
BHIK L M
N
E
C
F
J
A
A Temperature Probe Clip
B Temperature Control
Probe
• Monitors food and cooks at set
temperature.
• Use for most precise temperature
control.
• Use for sauces, stocks, deep frying.
• Not for use as a thermometer.
C USB Flash Drive
DUSBPort
E Temperature Control Probe Port
F Control Panel
G Control Knob. Sets power level, temperature or time.
H Power On/Off
I Settings
1-100% of power
• Responsive, gas flame-like control.
• Use for fast, powerful heating.
• Use for boiling, sautéing and searing.
Temperature in ◦C• Single degree increments in °F or °C.
• Steady, controlled heating.
• Use for more precise pan control.
• Use for sauces, stocks, poaching.
Temperature in ◦F
J Programs. Four customizable programs. See “Edit the Default
Programs” on page 7.
K Power Level and Temperature Display
L Timer Display
M Timer On/Off
N Temperature Control Probe Indicator

4 High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual
OPERATION
NOTICE: This equipment requires a dedicated electrical circuit.
NOTICE: Using a voltage other than the nameplate rated voltage,
modifying the power cord or electrical components may
damage unit and will void the warranty.
NOTICE: Do not use extension cords, power strips or surge
protectors with this equipment.
NOTICE: Do not preheat empty cookware nor leave an empty
cookware on an operating range. Because of the speed and
efficiency of the induction range, cookware can very
quickly overheat and be damaged.
NOTICE: Do not drop cooking utensils or other objects onto the
cooking surface or control panel. The surfaces could break.
The warranty does not cover broken cook-top or control
panel glass.
NOTICE: Do not use heat-sealed cans or containers. They may
explode.
NOTICE: When the temperature control probe or the USB flash drive
are not in use, the covers must be installed over the ports.
Operating this equipment without the covers could allow
food debris or moisture to enter the ports which could
damage the equipment. This type of damage is not covered
by the warranty.
Turn on the Induction Range
1. Place the induction range on a flat stable surface.
2. Plug the range into an electrical outlet that matches the voltage
shown on the rating plate.
3. Place a pan containing food or liquid onto the cooking surface.
4. Touch .
WARNING
Electrical Shock Hazard
Keep water and other liquids from entering the inside of the
equipment. Liquid inside the equipment could cause an
electrical shock.
CAUTION
Burn Hazard
Do not touch hot food, liquid or heating surfaces while
equipment is heating or operating.

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual 5
OPERATION (CONTINUED)
Select a Cooking Method
Choose between power level, pan temperature, or select one of the cooking programs.
Power Level
• Responsive, gas flame-like control.
• Use for fast, powerful heating.
• Use for boiling, sautéing and searing.
Temperature
• Single degree increments in °F or °C.
• Steady, controlled heating.
• Use for more precise pan temperature.
• Use for sauces, stocks, poaching.
Programs
• Select a default program or see “Edit the
Default Programs” on page 7 for how to
create a custom program.
1. Touch repeatedly until PL is
selected.
2. Rotate to select a power level.
1. Touch repeatedly until C or F
is selected.
2. Rotate to select a temperature.
Tip: When heating delicate foods, start with a
lower temperature and gradually increase
temperature.
1. Touch .
2. The program numbers will flash.
3. Touch repeatedly until the
desired program is selected (not flashing).
Chocolate. Use probe. Heat to 110◦F.
Hold at 90◦F. No timer.
Fajita Heater. Power level 100 for 1
minute.
Simmer. Use probe. Heat to 190◦F.
No timer.
Rethermize Chilled Food. Use probe.
Heat to 165◦F. Hold 2 minutes. Hold at
155◦F. No timer.
4. After three seconds the program will start.
The will flash to indicate the program
is running.
To Cancel the Program
Touch repeatedly until all program
numbers are unselected.

6 High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual
OPERATION (CONTINUED)
Set the Timer (Optional)
1. Touch .
2. The time will flash.
3. Rotate to select a time in 30 second increments.
After three seconds, the timer will begin to count down and
will flash to indicate the timer is in use.
4. When the timer reaches zero, a buzzer will sound and the display will
show END. Heating will stop.
Change the Duration of Time
1. Touch .
2. Then rotate to change the duration of time.
Cancel the timer
Touch x 2.
Use the Temperature Control Probe (Optional)
The temperature control probe provides advanced temperature control.
The probe monitors the temperature of the food and then automatically
adjusts the output of the range as needed to heat the food to the
selected temperature. For best performance and food quality, stir the
food often when using the temperature control probe.
NOTE: The Temperature Control Probe is intended to provide a more
consistent and accurate cooking temperature. It is not intended to be
used as a thermometer for measuring the temperature of food.
Attach Probe and Insert into the Food
1. Use a soft clean cloth to wipe the tip of the probe. This is important
to keep the port clean and working properly.
2. Remove the cover from the temperature control probe port. Plug the
probe into port.
3. Place the probe into the center of the food. Use the included probe
clip to secure the probe to the pan and suspend it in the center of the
food. Do not allow the probe to rest on the bottom of the cookware.
For the most accurate temperature control, the probe must be
positioned into the center of the food, and not touch the bottom of
the pan.
Set the Temperature
1. Touch repeatedly until or is selected.
2. Rotate to select a temperature.
Heat the Food
1. The probe icon will flash as the food heats to the set temperature.
The display shows the set temperature.
2. When the probe detects the food the reached the set temperature,
the probe icon will change to a steady state.
Set temperature
Food is heating to
the set temperature.
Set temperature
Food has reached the
set temperature.

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual 7
EDIT THE DEFAULT PROGRAMS
The factory-set programs can be edited. Use a computer to access the
program editor on the USB flash drive. Then load the new programs
into the induction range. One USB flash drive can be used to program
multiple induction ranges.
Load the Program Editor
1. Remove the USB flash drive from the induction range. Insert it into
the USB port on your computer.
2. Open the Programs folder.
3. Double click the Programs Editor file.
If the Program Editor does not open or if you are asked to choose a
program, you may need to install or update the Java program on your
computer. Java is free and can be downloaded from www.java.com.
Edit Programs
1. Enter data for up to four programs. Each program can have up to
three stages.
2. For each stage in the program:
*Time can be entered in full and half minutes. To enter a half minute,
type .5. For example for five and one half minutes, type 5.5.
3. To edit another program, click the program tab.
4. Enter data for each program you wish to create.
5. To save the programs, click the Generate File button.
6. When you see the message at the bottom of the program editor
window, remove and then re-insert the flash drive.
7. The programs are saved to the USB when you see this message
and the programs.txt appears on the file list.
8. The edited programs are now ready to be transferred to the
induction range.
APrograms BStages
A
B
Step 1 Step 2 Optional
Select
One Enter Select One
Enter
Time
Add Stages.
Select
Power level
or temp
(°C or °F)
Minutes*
Skip

8 High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual
EDIT THE DEFAULT PROGRAMS (CONTINUED)
Transfer Programs to the Induction Range
1. Plug in the induction range. Do NOT turn on the range.
2. Only the Vollrath logo on the control panel should be illuminated.
3. Insert the USB flash drive into the induction range. The USB flash
drive can be left in the range for storage. Close the USB port cover.
4. When the programs have transferred, the display will show
5. Press .
6. The new programs are now available for use.
CLEANING
To maintain the appearance and increase the service life, clean
induction range daily.
NOTICE: Do not use abrasive materials, scratching cleansers or
scouring pads to clean the equipment. These can damage
the finish.
1. Touch to turn off the range.
The display may show HOT until the cooking surface cools.
2. Unplug the cord from the wall outlet.
3. Allow the equipment to cool.
4. Wipe the exterior with a clean damp cloth.
5. Thoroughly wipe off any soap residue.
NOTICE: Soap residue could corrode the surface of the unit.
Clean the USB and Temperature Control Probe
Ports (As needed)
The USB and temperature control probe port covers should always be
in place when not in use to prevent food debris from entering the ports.
However, if food debris does enter the ports, they can be cleaned.
1. Turn off and unplug the induction range.
2. Use a cotton swab dipped into isopropyl alcohol to gently remove
the debris.
3. Allow the port(s) to air dry before placing the cap over the port(s).
WARNING
Electrical Shock Hazard
Do not spray water or cleaning products. Liquid could contact
the electrical components and cause a short circuit or an
electrical shock.
CAUTION
Burn Hazard
Heating surface remains hot after equipment is turned off. Hot
surfaces and food can burn skin. Allow the hot surfaces to cool
before handling.

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual 9
TROUBLESHOOTING
Problem Might be Caused By Course of Action
The display is flashing. There is not a pan on the range or the pan
is not induction-ready. Place a pan onto the range. Verify the cookware is compatible. See the Cookware Requirements section in this manual.
Message on the Display
F-01 The range may have overheated because it
is too close to heat producing equipment. Relocate the equipment away from heat producing equipment. Contact Vollrath Technical Services if the problem persists.
F-02 The cookware may have been too hot when
it was placed onto the range.
Remove the cookware. Allow it cool slightly before placing it on the
cooking surface. Contact Vollrath Technical Services if the problem
persists.
F-05, F-06, F-07,
F10, F11, F24, F25 There may be a problem with an internal
component. Try to clear the error by turning the range off, and then on. Contact Vollrath Technical Services if the problem persists.
F-08 The range may have overheated due to
insufficient airflow.
Make sure the equipment has adequate airflow. See the Clearance
Requirements section in this manual. Verify the air intake under the
equipment is not blocked. Contact Vollrath Technical Services if the
problem persists.
F16 The sensor may have detected an empty
pan was on the range for too long. Remove the pan. Clear the error by turning the range off, and then on. Place only pans with food in them onto the range.
F17,F18 There may be an issue with the incoming
power supply or there may have been a
power surge.
Try plugging the range into an a electrical outlet that is on a different
circuit. Contact Vollrath Technical Services if the problem persists.
F19,F20 There may be an issue with the incoming
power supply quality. Try plugging the range into an a electrical outlet that is on a different circuit. Contact an electrician to troubleshoot the electrical supply.
F22
The range is plugged into an outlet with the
wrong voltage. Make sure the power at the electrical outlet matches the rating tag on the underside of the range.
A prolonged power surge. Try to clear the error by unplugging, and then plugging in the range. Resume operation. Contact Vollrath Technical Services if the problem
persists.
F23
The range is plugged into an outlet with the
wrong voltage. Make sure the power at the electrical outlet matches the rating tag on the underside of the range.
A prolonged dip in the power supply Try to clear the error by unplugging, and then plugging in the range. Resume operation. Contact Vollrath Technical Services if the problem
persists.
HOT The user turned off the range. The cooking
surface is still hot. This is normal operation.
Cookware is not Heating
The range turned off after 10
minutes.
There is not a pot or pan on the induction
range or it is not induction-ready
cookware, so the induction range turned
off. This is normal.
Verify the cookware is compatible. See the Cookware Requirements
section of this manual.
The pan suddenly stopped
heating. No power level or
temperature is displayed.
The timer was in use and time expired. The
range stopped heating the pan. This is normal. A program that includes a timer stage may have been in use or the timer may have been inadvertently activated.
Vollrath logo is not illuminated
even though the range is
plugged in.
There may be problem with the electrical
supply.
Try plugging another piece of equipment into the outlet to verify the
outlet is working.
Verify the voltage at the outlet matches the voltage rating on the
nameplate located on the underside of the range.
The fuse may need to be replaced. See “Fuse Instruction” on page 11.
Contact Tech service if an external fuse is used.
Temperature Control Probe Issues
The temperature on the display
does not increase as the food
heats. This normal. The display shows the selected temperature. It does not display the
temperature of the food.
The temperature on the display
does not match the temperature
of food when checked with a
food thermometer.
Temperature control probe may be placed
incorrectly in the food. Make sure the probe is in the center of the food and is not touching the bottom of the pan.
Food thermometer and temperature probe
may have been inserted into different areas
of the food. For even heating and food quality, stir the food often.
The temperature probe icon is
blinking. This is normal. The food is heating to the set temperature.

10 High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual
Food Not Heating as Expected
Food is not heating evenly or
seems to be taking too long to
heat.
There could be an issue with the cookware. Verify the cookware is compatible. See the Cookware Requirements
section in this manual.
The food may need more time to heat to
the desired temperature. For faster heating times, try using power level mode instead of temperature mode.
The cookware may be too large. With induction cooking, only the area of a cookware that makes
contact with the induction coil will heat.
Trying to heat too much food at once. In general, larger amounts of food take longer to heat. For faster heating times, try heating less food at a time. For best performance,
stir food often.
Insufficient airflow around the range. Refer to the Clearance Requirements of this manual.
Ambient temperature may be too high.
The cooking application may not match the
intended use of the range.
Vollrath offers induction ranges with different wattages and features
designed to fit a variety of applications. Visit Vollrath.com for more
information.
Noise
Grinding, ticking noise, rattle
sound coming from the vents. There may be a problem with the fans. Contact Vollrath Technical Services.
The fan is running slow or not at
all. This is normal. Normal operation. The fan will run as needed.
Range Does Not Turn On
Range is plugged into a working
electrical outlet with correct
voltage, but the Vollrath logo is
not illuminated.
The fuse may need to be replaced. See “Fuse Instruction” on page 11.
Contact Tech service if an external fuse is used.
Programs Editor
Programs editor does not open. Java may not be installed on the computer
or may need to be updated. Download a free version of Java.
TROUBLESHOOTING (CONTINUED)
Problem Might be Caused By Course of Action

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual 11
FUSE INSTRUCTION
The Troubleshooting section of this manual describes situations in
which the fuse may need to be replaced.
Determine Type of Fuse
• Internal Fuse - Contact Vollrath Technical Services for support.
Internal fuse cannot be serviced by customer.
• External Fuse - proceed to the Tools You Will Need Section to
replace fuse.
EXTERNAL FUSE REPLACEMENT
Tools You Will Need
• Small screwdriver.
• Towel or soft cloth.
• 314 20A fuse (Available on Vollrath.com and found at most
hardware stores).
1. Turn off and unplug the induction range.
2. Place a towel or soft cloth on a flat, stable surface.
3. Gently and carefully, lay the induction range, glass-side down, onto
the towel. Locate the fuse cap.
4. Using screwdriver; press down and turn the fuse holder cap to
release it from the range.
5. Remove the fuse from the holder.
6. Insert a replacement fuse into the holder.
7. Re-insert the holder and use the screwdriver to secure the cap into
the range.
8. Ensure the cap holder is locked into place.
INTERNAL FUSE REPLACEMENT
Note: If induction range has an internal fuse you must contact Vollrath
Tech Services for support. Internal fuse cannot be serviced by
customer.

©2021 The Vollrath Company L.L.C. Part No. 351714-1 ml 6/18/2021
The Vollrath Company, L.L.C. Headquarters
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: [phone] or 920-457-4851
Main Fax: [phone] or 920-459-6573
Canada Customer Service: 800-695-8560
Tech Services: [e-mail]
www.vollrath.com
Pujadas
Ctra. de Castanyet,
132 P.O. Box 121
17430 Santa Coloma de Farners
(Girona) – Spain
Tel. [phone]
[email protected]
Vollrath of China
Vollrath Shanghai Trading Limited
Room 201, Building A
Xin Yi Plaza
1618 Yi Shan Road
Shanghai, 201103
China, P.R.C.
Tel: [phone]
Vollrath de Mexico S. de R.L. de C.V.
Periferico Sur No. 7980 Edificio 4-E
Col. Santa Maria Tequepexpan
45600 Tlaquepaque, Jalisco | Mexico
Tel: [phone]
Tel: [phone]
Fax: [phone]
FCC STATEMENT
This equipment has been tested and found to comply with Part 18 of FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
• To assure continued compliance, any changes or modifications not expressly approved by the party Responsible for compliance could void the
user’s authority to operate this equipment.
SERVICE AND REPAIR
Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to
The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO.
The warranty period is 2 years. See Vollrath.com for full warranty details.
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will
not be covered under warranty.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.