Volvo VOCOM II Tough User manual

VOCOM II
Operation
Instructions
VOCOM II Tough

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 2
Contents
1Identification 4
2About VOCOM II Tough operation instructions 6
Use and purpose of the operation instructions 62.1
Symbols used in the operation instructions 62.2
Validity of the operation instructions 72.3
Type plate 72.4
Warranty and liability 82.5
Owner’s obligations 82.6
3For your safety 9
Safety instructions and warnings 93.1
Proper and intended use 93.2
Warnings 103.3
Limits of use 113.4
4Design and function 12
Design 124.1
Communication interfaces 124.2
Operation modes 154.3
Supported vehicle communication APIs 194.4
5Installation 20
Firewall rules 225.1
6Configuration 23
Device list 266.1
Perform basic device setup 266.2
WLAN configuration 336.3
Options menu functions 486.4
Advanced menu functions 546.5
7Operation 59
WLAN mode operation 597.1
USB mode operation 607.2
8Troubleshooting 61
General procedure 618.1
VOCOM II error codes 618.2
9Maintenance 66

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 3
Care and cleaning 669.1
Checks and updates 669.2
Repairs 669.3
10 Decommission 67
Switch off VOCOM II 6710.1
Recommission 6710.2
Final decommission / disposal 6710.3
11 Technical specifications 68
12 Appendix 70
WLAN country settings 7012.1

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 4
1 Identification
The VOCOM II communication unit is the latest diagnostic hardware tool developed by Volvo
Group for maintenance of trucks, buses, engines and machines.
Three VOCOM II product variants exist for use in workshops (Tough variant), production lines
(Tough and Light variant) and "on the truck" (Dongle variant). Only the Tough variant is in
scope of these operation instructions.
Fig. 1–1: Product variants of VOCOM II
1 Tough variant
3 Dongle variant
2 Light variant

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 5
Tab. 1–1 lists the product features of VOCOM II Tough.
Parameter
Description
Vehicle Power supply
Supports 12 V or 24 V power supply
Operating voltage 6 V to 32 V
USB Power Supply
USB 2.0 High Power Device or USB 3.0 High Power Device
CPU
QUALCOMM/Atheros AR9350, 32 bit MIPS 74 Kc, 533 MHz
RAM
2x128 MB DDR
Storage
128 MB NAND FLASH
16 MB NOR FLASH
USB
USB 2.0 High Power Device
Network Interface
USB Ethernet communication via RNDIS interface
WiFi Standards and
Frequency Bands
IEEE 802.11 a/b/g/n
Hardware supports 2.4 and 5 GHz operation
WiFi Security
WPA (TKIP/PSK), WPA2(PSK/Enterprise), WPS
WiFi Configuration
Infrastructure (Access Point/Client) and WiFi-Direct
Vehicle Connector
ECTA / OBD
Vehicle interface
CAN, J1708, K-Line, DoIP / Ethernet, Digital I/O
Diagnostic APIs
RP1210C, J2534, J2534-1,
VOCOM II Smartphone API
Operating system support
Windows 7, 8, 10 (32/64 bit)
Tab. 1–1: Product features of VOCOM II

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 6
2 About VOCOM II Tough operation instructions
Use and purpose of the operation instructions2.1
These operation instructions are intended for the end user. These operation instructions help
you:
To setup and use the product.
To avoid hazards.
To prevent downtime.
To ensure or increase the service life of this product
Instructions about hazards, safety regulations, as well as the information in these operation
instructions must be observed without exception. For the proper and safe operation and
performance of work on the device, it is vital that you read, understand and apply these
operation instructions.
As a rule, company-specific instructions are less extensive than those in these operation
instructions. The operation instructions are designed to be the basis for the instruction of the
qualified personnel.
Symbols used in the operation instructions2.2
Various markings and symbols are used in the text in these operation instructions. These are
explained below.
Symbol for a required act or measure
Subdivided point
1Numbered action steps
2Numbered action steps
Symbol for a list
1. Numbering
2. Numbering
Chap. - Reference to a chapter
Fig. - Reference to a figure
NOTE Symbol for additional information and instructions.
See Classification of the warning instructions. (Chap. 3.1.2 "Classification of the warnings")

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 7
Validity of the operation instructions2.3
These operation instructions are valid only for the following product:
VOCOM II Tough, hereinafter referred to as "VOCOM II" or "device".
The type of the device is specified on the type plate.
Type plate2.4
The type plate is attached to the housing.
The following information is presented on the type plate:
Article number: AR10009037
Hardware revision: Rev. X, X indicates the revision index of the production instruction
Production date: ww/jj
Serial number (S/N): 71xxxxx, serially numbered, starting with 7100001
S/N as C128 bar code
MAC address of WLAN interface: nn-nn-nn-nn-nn-nn
Fig. 2-1 Type plate of VOCOM II
1 MAC address
4 Article number
2 Serial number
5 Hardware revision
3 C128 bar code
6 Production date

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 8
Warranty and liability2.5
VOCOM II comes with a 2 year warranty. Volvo Groups Spare Parts Warranty applies.
Warranty and liability claims for personal and property damage are excluded if they are due to
one or more of the following causes:
Improper use. (Chap. 3.2 "Proper and intended use")
Failure to follow the instructions, do's and don'ts of the operation instructions.
Unauthorized structural changes to VOCOM II.
Comply with all applicable legal rules and regulations.
Changes to the device can lead to the loss of the warranty.
To avoid this, comply with the following instructions:
Do not perform any independent modifications or tamper with the device.
Only use proper and authorized materials.
Owner’s obligations2.6
The owner must:
Ensure that only persons who have read the operation instructions use the device.
Ensure that the prescribed firmware updates are done according to schedule. (Chap. 9.2.2
"Firmware Updates")

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 9
3 For your safety
These operation instructions provide instructions about safety.
Follow all instructions to avoid personal injury, environmental damage or property
damage.
Safety instructions and warnings3.1
The basic safety instructions contain instructions which apply fundamentally to the safe use or
the maintenance of the safe state of VOCOM II.
The action-related warnings warn you about residual risks and are positioned before a
hazardous action.
Structure of warnings3.1.1
Warnings are structured as follows:
Classification of the warnings3.1.2
Action-related warnings are marked with different signal words, symbols and colours
depending on the severity of the risk. The warnings used in the text are explained in the
following.
Proper and intended use
3.2
VOCOM II Tough is intended solely for maintaining trucks, buses, engines and machines
made by Volvo Group. VOCOM II Tough is used for vehicle diagnostic communication in
workshops, production facilities and warehouses.
WARNING
Type and source of danger!
Explanation about the type and source of danger.
Measures to prevent danger.
WARNING
Risk of serious injuries.
CAUTION
Risk of slight injuries.
NOTICE
Risk of property damage.

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 10
VOCOM II can be used for a period of about 15 years, provided that regular maintenance and
testing ensure safe operation.
Non-intended use (foreseeable misuse):
Avoid the following listed areas of misuse:
Opening VOCOM II.
Careless handling of VOCOM II.
Careless handling of cables used with VOCOM II.
Use of defective cables.
Use of unauthorized cables.
Exceeding the permissible operating voltage of VOCOM II.
Use of incorrect regional settings in WLAN mode.
Use other than under the specified conditions and requirements laid out by the
manufacturer in its technical documents, data sheets, assembly, installation and operation
instructions and in other specific regulations.
Warnings3.3
NOTICE
Possible material damage due to removal of protectors!
The device and the materials can be damaged if the front protector and
WLAN protector are removed during transport.
Keep the front protector and WLAN protector fitted on the device when
preparing VOCOM II for transport.
CAUTION
Risk of slight injuries due to careless handling of cables.
There is risk of slight injuries in case of careless handling of cables used with
VOCOM II.
Do not pull the cables.
Make sure that cables do not run across the floor.
WARNING
Serious injuries due to improper maintenance work!
Improperly performed maintenance work can impair the safety of the device
and cause serious injuries.
Only allow authorized and instructed personnel to perform maintenance
work.

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 11
Limits of use3.4
Observe the following requirements concerning the operating environment and the
infrastructure:
Operating environment /
facilities
Limits of use
EX areas (Electrical equipment
in hazardous areas)
Not authorized for EX areas
Humidity and temperature
Operation and Transport & storage:
75 % humidity at -40°C to +85°C (-40°F to +185°F)
Tab. 3–1: Limits of use of VOCOM II
NOTICE
Possible material damage due to unsuitable cleaning agents!
Incompatible and aggressive cleaning agents can damage the surface or the
components.
Only use a moist cloth for cleaning the device.
Do not use hard sponges etc.
Only use cleaning agents which are compatible with the surfaces and the
materials.
Do not clean the interior of the device.

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 12
4 Design and function
Design4.1
VOCOM II has a ruggedized design with an aluminium enclosure and ECTA connectors for
OBD interfaces (vehicle side) and USB interfaces (host side). The WLAN antennas are located
under the plastic cap with the function indicators.
Fig. 4–1: Design of VOCOM II
1 ECTA-26 / OBD connector
4 Carry strap with Velcro fastener
2 Rubber protector
5 Plastic cap with WLAN antennas and
function indicators
3 Aluminium enclosure
6 ECTA-12 / USB connector with dust cap
Communication interfaces4.2 Vehicle communication interfaces4.2.1
Tab. 4–1 lists the available vehicle communication interfaces for VOCOM II:
Vehicle
communication
interface
Description
CAN
2 CAN channels
Compliant to ISO 11898-2:2015

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 13
J1708
1x SAE J1708 channel
J1708 bus topology, 20 nodes @9600 bit/s J1708 high-
speed 1 to 1 @14400, 19200, 38400, 57600, 115200
bit/s
ISO 9141
1x K-Line, 1x L-Line
Baud rates: 600 - 115200 baud
ISO 13400
1x DoIP Ethernet
Supports both vehicle pinning variants
Digital I/O
3x DI
Low: 0 to 3.5 V, High: 7.2 to 32 V, TH: 4.25 V 3x DO
High-side automotive switches, 200 mA
RT legacy
Via VOCOM II Smartcable
Tab. 4–1: Vehicle communication interfaces of VOCOM II
Host communication interfaces4.2.2
VOCOM II can be used from a host PC (tester) via USB 2.0 or WLAN 802.11 a/b/g/n.
For USB connectivity, the VOCOM ECTA-12/USB cable is required.
The WLAN interface supports 2.4 GHz and 5 GHz operation and can be configured either
for WiFi-Direct or WLAN-Infrastructure mode. VOCOM II can be also configured as
WLAN Access Point.
Function indicators4.2.3
The device has six function indicators with different colours to indicate the operating statuses
and dangers of VOCOM II.
The following symbols are located on the plastic cap of VOCOM II:
Symbol
Indicator name
Description
Vehicle power
Multi-colour LED
Green: normal
Orange: too low/high
Red: critically low/high
PC Link
Green LED
Continuous: USB powered
Flashing: PC Comm activity

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 14
Warning
Multi-colour LED
Continuous orange: warning
Continuous red: critical error
Blinking orange: overtemperature
WLAN quality
Two leftmost bars (1, 2):
dual-colour LEDs
Other bars (3, 4): green LEDs
Red bar (1): WLAN connectivity error
Green bars (1-4): signal quality
WLAN link
Blue LED
Blinking 1 Hz: WLAN link / scanning,
not connected
Continuous: WLAN link / connected
Flashing: WLAN Comm activity
Smartcable
Connectivity
Green LED
Continuous: Smartcable connected
Tab. 4–2: Function indicators of VOCOM II

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 15
WPS button4.2.4
The WPS button for WiFi Protected Setup and Factory Reset is integrated into the front
protector.
Fig. 4–2: WPS button of VOCOM II
1 WPS button
Operation modes4.3
VOCOM II is designed and constructed for use in the following operation modes:
WLAN operation mode
USB operation mode

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 16
WLAN operation mode4.3.1
NOTE In WLAN operation mode, VOCOM II is powered via OBD.
The WLAN operation status of VOCOM II is indicated by the following function indicators:
WLAN connectivity status (blue LED, antenna symbol)
WLAN signal strength (green LED, bar graph)
PC communication status (green LED, laptop symbol)
Fig. 4–3: VOCOM II front label with link status indicators
1 PC communication status
3 WLAN signal strength
2 WLAN connectivity status
If the WLAN interface is active, the WLAN connectivity status LED will be ON.
If the WLAN connection has been established, the WLAN status LED will be constantly
ON and flashing in case of RX/TX activity and the LED bar graph will indicate the signal
strength.
If no WLAN connection has been established, the WLAN status LED will blink with a
period of approximately 1 second and the LED bar graph will be OFF (signal strength is
0).
In case of RX/TX activity, the PC communication status LED will flash.
The vehicle battery status is indicated by the VBAT status LED.
1. Normal battery state (12/24 V operation) is indicated by green colour.
2. Low battery states are indicated by yellow (low) and red colour (critical).

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 17
Fig. 4–4 shows the typical function indicator state of VOCOM II in WLAN operation mode.
Fig. 4–4: VOCOM II function indicators in WLAN operation mode
1 WLAN connectivity status
4 WLAN signal strength
2 PC communication status
5 ECTA / OBD connector
3 VBAT status

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 18
USB operation mode4.3.2
NOTE In USB operation mode, VOCOM II is powered via OBD (primarily) or USB.
Fig. 4–5 shows the typical function indicator state of VOCOM II in USB operation mode.
Fig. 4–5: VOCOM II function indicators in USB operation mode
1 PC communication status
3 ECTA / USB connector
2 VBAT status
4 ECTA / OBD connector
The USB operation status indication is as follows:
The PC communication status LED shines green when the device is powered via USB.
The PC communication status LED is flashing during RX/TX activity.
The vehicle battery status is indicated by the VBAT status LED.
1. Normal battery state (12/24 V operation) is indicated by green colour.
2. Low battery states are indicated by yellow (low) and red colour (critical).

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 19
Supported vehicle communication APIs4.4
VOCOM II supports the following vehicle communication APIs:
Smartphone API
RP1210C API
2534/J2534-1 API
VOCOM II supports several vehicle communication interfaces. (chap. 4.2.1 “Vehicle
communication interfaces”)

VOCOM II
Operation Instructions
The information is developed by ©Volvo Group in Sweden. 20
5 Installation
Fig. 5–1: VOCOM II function indicators in USB operation mode
1 PC communication status
3 ECTA / USB connector
2 VBAT status
4 ECTA / OBD connector
Connect the VOCOM II device to the USB port of the PC. The device is ready to communicate
when the PC communication status LED shines green.