VOS 5G User manual

VOS 5G Dongle User Manual
5G Dongle
User manual
Draft Version

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Content
1. Foreword ............................................................................................................. 1
1.1 Introduction .................................................................................................................3
1.2 Safety Information .......................................................................................................3
1.3 Device information.......................................................................................................5
2. Device ID & IO Positions ....................................................................................... 7
2.1 Device LED Status ......................................................................................................7
3. Connectivity.......................................................................................................... 8
3.1 Host OS by Windows...................................................................................................9
3.1.1 Windows UI & Setting................................................................................................10
3.1.2 Firmware update .......................................................................................................13
3.2 Host OS by Linux ......................................................................................................22
3.2.1 Configuration Utility ...................................................................................................23
3.2.2 Host OS by Mac OS ..................................................................................................28
4. FCC Interference Statement......................................................................................32

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1. Foreword
1.1 Introduction
This document describes the VOS 5G Dongle product detail specification and user
manual. It helps you quickly retrieve product specifications, electrical, product functions
and product usage details.
1.2 Safety Information
The following safety precautions must be observed during all phases of operation, such
as usage, service or repair of any cellular terminal or mobile incorporating with 5G
Dongle. Manufacturers of the cellular terminal should send the following safety
information to users and operating personnel, and incorporate these guidelines into all
manuals supplied with the product. If not so, VOS assumes no liability for customers’
failure to comply with these precautions.
Full attention must be given to driving at all times in order to reduce the risk of an
accident. Using a mobile while driving (even with a hands free kit) causes distraction
and can lead to an accident. Please comply with laws and regulations restricting the use
of wireless devices while driving.
Switch off the cellular terminal or mobile before boarding an aircraft. The operation of
wireless appliances in an aircraft is forbidden to prevent interference with
communication systems. If the device offers an Airplane Mode, then it should be enabled
prior to boarding an aircraft. Please consult the airline staff for more restrictions on the
use of wireless devices on boarding the aircraft.
Wireless devices may cause interference on sensitive medical equipment, so please be
aware of the restrictions on the use of wireless devices when in hospitals, clinics or other
healthcare facilities.
Cellular terminals or mobiles operating over radio signals and cellular network cannot
be guaranteed to connect in all possible conditions (for example, with unpaid bills or with
an invalid (U) SIM card). When emergent help is needed in such conditions, please
remember using emergency call. In order to make or receive a call, the cellular terminal
or mobile must be switched on in a service area with adequate cellular signal strength.

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The cellular terminal or mobile contains a transmitter and receiver. When it is ON, it
receives and transmits radio frequency signals. RF interference can occur if it is used
close to TV set, radio, computer or other electric equipment.
In locations with potentially explosive atmospheres, obey all posted signs to turn off
wireless devices such as your phone or other cellular terminals. Areas with potentially
explosive atmospheres include fueling areas, below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or particles such as
grain, dust or metal powders, etc.

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1.3 Device information
5G Dongle embedded with TRITOM SG500M2-X 5G Module is a highly integrated 5G
NR FR1 wireless communication module that adopts standard USB 3.1 Type-C interface
as the dongle device and backward supports with LTE/WCDMA system. It is applicable
to most broadband communication networks of the mobile operator across the world.
Specification
Platform
QCT SDX55 Cortex-A7 up to 1.5 GHz
Memory
4Gb NAND Flash (ONFI) with 4Gb LPDDR4X(1.8GHz) MCP
Operating Band
TW
5G : n1, n3, n7, n8, n28, n38, n41, n78, n79
4G : B1, B3, B7, B8, B28, B38, B41
3G : B1, B8
JP
5G : n77,n78, n79
4G : B1, B3, B8, B18, B19, B26, B28, B41, B42
3G : B1,B8, B9, B19
EU
5G : n1, n3, n20, n28, n78
4G : B1, B3, B7, B8, B20, B28, B38, B46
3G : B1,B2,B4,B5,B8
NA
5G : n2, n5, n41, n66, n71
4G : B2, B4, B5, B7, B12, B13, B14, B25, B26,
B29, B30, B41, B46, B48, B66, B71
3G : B2,B4,B5,B8
Network option
SA
Option 2
NSA
Option 3x/3a
Downlink
LTE
LTE CAT 16
5G sub-6
1CC; Max BW 100MHz; MIMO 4x4
Uplink
LTE
LTE CAT 13
5G sub-6
1CC; Max BW 100MHz; MIMO 2x2
Carrier
aggregation
ULCA, DLCA and EN-DC

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SRS antenna
switching
n77/n78/n79 : 1T2R(NSA) + 2T4R(SA)
Power Supply
5V ±5%
Temperature
Operating temperature [1]:-10°C ～+50°C
Storage temperature: -40°C ～+85°C
Physical
characteristics
Interface: USB Type C, Nano-Sim
Dimension: 87.5 x 38.9 x 21 mm
Weight: 70g
Software
Driver
Microsoft Windows 10, Mac, 10.15, Ubuntu14.04, Linux 3.13 and
later
AT commands
3GPP TS 27.007 and 27.005

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2. Device ID & IO Positions
2.1 Device LED Status
Dongle have 2 LEDs for below connection situations shows by tow.
Green
LED
Green
LED
Situations
Red
Green
Power On
Keep On
Off
Search Network
Slow Flash
Off
Connected
OFF, Network
connected
Keep On
Data transmit
Off
Slow Flash
Data transmit > 200Mbps
Off
Fast Flash
Firmware update
Keep On
Flashing
Error
Keep On
Keep On

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3. Connectivity
VOS 5G Dongle uses USB 3.1 Type C to Type C cable to link dongle & various host.
Need to use the certified cable in box to retrieve the best performance.
Note: Please do not use any other type of cable with Type C adapter to link the dongle
and various host.
Step 1: Insert Nano-SIM (Push In; Push Out)
Step 2: USB Cable
Step 3: Link to Host ex. PC, Notebook, IPC… etc.
Notice: Make sure the cable is well-plugged in device side before connected to host I/O.

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Notice:
If the Nano SIM card is hard to push-in and push-out, users can use the SIM card adapter
enclosed with the nano SIM card or credit card corner to push the nano SIM card in and out.

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3.1 Host OS by Windows
3.1.1 Windows UI & Setting
Dongle will boot and register to network automatically after connect to host. You can
check the network status by click “internet access” icon.

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In the Network & Internet Settings, you can see the overview of network status.
If you want to create a new APN setting, you can go to “Mobile” -> “Advanced
options” to see APN settings.

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If you want to add a new APN profile, click “Add an APN” and enter profile data.
Remember to “Save” when finished input.

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3.1.2 Firmware update
You can use “Windows Update” to find latest firmware for update.
Or manually find fota package from https://www.tricascadeinc.com/vos-5g and
follow SOP below (see page 15).
3.1.2.1 Find your dongle firmware
Open command prompt by typing cmd in the search window and open as
administrator mode.

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Use “netsh mbn show int” for current module firmware information

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3.1.2.2 Download fota package
You can find firmware update driver package from
https://www.tricascadeinc.com/vos-5g e.g. latest firmware is v69.
Download and unzip it to local directory.

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3.1.2.3 Setup firmware update driver package
Open Device Manager, click “View” to select “Devices by type ”and click“ Show
hidden devices”
Go to “Software devices” session, right click on the “Mobile Broadband Firmware
Device” and select “Update driver”.

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If “Mobile Broadband Firmware Device” doesn’t exist, please go to “Firmware”
session, right click on the “Qualcomm Mobile Broadband Update Device” and select
“Update driver”.
Select “Browse my computer for driver software”.

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Select “Let me pick from a list of available drivers on my computer”
Select “Have Disk”

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Select “Browse…” to Firmware Update Driver package path.
Select “Qualcomm Mobile Broadband Update Device” and click Next.
Wait for firmware update process to finish