VSSL SX Series User manual

SXSUB
SUBWOOFER
SET YOUR MUSIC FREE™

VSSL SX SUBWOOFER 1
TABLE OF CONTENTS
Product Overview
Getting Started
Watching TV
Playing Music
Voice Control
VSSL App
Device Status
Troubleshooting
Specifications
Warranty Information
Safety Information
2
3
3
3
3
4
5
6
8
9
9

2
PRODUCT OVERVIEW
BACK
FRONT
LFE INPUT STATUS
INDICATOR RESET BUTTON
SUBWOOFER STAND
POWER CONNECTION
PAIRING
BUTTON
LFE Input
Status Indicator
Reset Button Use a pin to restart the device. Hold for 10 seconds to restore to its factory settings.
Power Connection
Indicates the status of the sub. See the Device Status section for more information.
Power supply for SX Subwoofer
Pairing Button
Low frequency RCA input for connection to soundbar, amplifier, or any line level source
For use only if setting up when high-speed WiFi is not available. See Oine Pairing
Instructions.
Subwoofer Stand Optional subwoofer stand.
Power Cord Standard 3-prong power adapter for the U.S.
ACCESSORIES
VSSL SX SUBWOOFER

3
GETTING STARTED
1. PLAN YOUR AUDIO SYSTEM
2. INSTALLATION OPTIONS
Flat - When laid flat on its feet, the SX Subwoofer stands at just over 4 inches in height. This allows
you to hide your sub under or behind furniture when space is limited.
Stand - Each SX subwoofer includes an industrial strength stand for applications where conserving
floor space is needed. Slip the sub sideways into the stand and display it proudly, stand it up
behind furniture, or neatly alongside your TV stand.
3. DOWNLOAD THE VSSL APP
Once you’re ready to set up your SX product, download the app from the
app store on your mobile device. Open the app and we’ll guide you
through connecting and setting up your VSSL.
For TV Audio - Your SX Subwoofer can connect to your SX Soundbar wirelessly to act as the bass
for Dolby Digital surround sound listening. Follow the instructions in the VSSL app to pair the
products together.
For Stereo Audio – You can also pair the SX Subwoofer with up to 7 SX Speakers for streaming
stereo/mono audio. Eortlessly create a group of audio in any room where you can’t or don’t
want to run in-ceiling speakers and wiring.
WATCHING TV
The VSSL SX Series allows you to listen to your TV’s audio AND your favorite streaming music within
a single, sleek design. The VSSL app will guide you on setting up your subwoofer for TV and the
Dolby Digital surround sound experience.
PLAYING MUSIC
Listening to music with VSSL is easy. Just play music in your favorite music streaming app, choose
your preferred streaming method, and select the SX zone to play to.
VSSL SX SUBWOOFER

4
VSSL APP
When your SX subwoofer is plugged into power, the VSSL app will automatically recognize your
device and initiate setup. Simply follow the prompts to give your product a name and choose which
SX products you’d like to pair it to.
Unlike the SX Soundbar and SX Speaker, the SX Subwoofer requires another paired SX product in
order to participate in the streaming process. When setting up the SX Subwoofer outside of an SX
Zone, simply connect to the subwoofer’s LFE input. Please note that control options are extremely
limited within the VSSL app and the device will need to be discovered anew each time you’d like to
configure its settings.
VSSL SX SUBWOOFER
To wirelessly pair the SX Subwoofer to an SX Speaker or SX Soundbar without WiFi, single tap
the pair button on the back of the SX Subwoofer and double tap the pair button of the SX
Speaker or Soundbar within 60 seconds of each other. Both LED’s will blink green
momentarily while pairing. If the operation times out, go ahead and try again.
OFFLINE MODE

5
Pulsing White
Pulsing Purple
The device is booting up.
The device is receiving a firmware update.
Pulsing Orange The device is completing a factory reset.
Solid White A new audio souce has been detected.
Flashing Green The device is attempting to pair with another SX product.
Intermittent Solid Green The device is is too close to other IoT devices
DEVICE STATUS
DEVICE STATUS INDICATOR
During boot up, the LED light will pulse for 5-10 seconds. Once the subwoofer is ready to
be set up, the LED will turn o.
BOOT UP
The SX Subwoofer automatically enters into a low power standby mode 10 minutes after a
stream has been paused or ended. The subwoofer also automatically exits low power
mode when a new stream is started.
POWER MODES
STATUS INDICATOR
VSSL SX SUBWOOFER
Your SX Subwoofer shouldn’t need very many updates. If it does need an update, the VSSL
app will alert you next time it is opened.
SOFTWARE UPDATES

MUSIC STOPS
Close and restart the music app that was being used when the music stopped.
Try reducing wireless interference by moving the SX Subwoofer at least 10 feet from another
IoT device, but not more than 100 feet away from the nearest SX product.
Try dierent streaming protocols AirPlay 2, Chromecast, and Spotify Connect within dierent
music apps in order to isolate the issue.
Check the music service’s online site to find reports of a possible service outage.
Visit help.vssl.com/ and make the required adjustments to your network with the help of your
Internet Service Provider.
Reboot your network.
Perform a factory reset from the app or hold in the reset button for at least 10 seconds after
network adjustments have been made.
Your music intermittently stops on its own and/or the zone disconnects from the device.
1.
2.
3.
4.
5.
6.
7.
STATUS INDICATOR LIGHT IS FLASHING GREEN
Open the VSSL app and set up the SX Subwoofer.
Reboot your SX subwoofer by unplugging and plugging in the power cord.
Perform a factory reset by holding in the reset button for at least 10 seconds.
Your SX Subwoofer is losing connection to the other paired SX devices.
1.
2.
3.
6
TROUBLESHOOTING
VSSL APP HANGS
Make sure the sub is powered on and you are standing near the device with your phone.
Force quit the VSSL app on your iOS or Android device.
Perform a factory reset by holding in the reset button for at least 10 seconds.
1.
2.
3.
SUBWOOFER WON’T PAIR SUCCESSFULLY
Unplug the subwoofer and remove it from the area temporarily and closer to the SX product.
Try reducing wireless interference by moving the SX Subwoofer at least 10 feet from any other
IoT device, but not more than 100 feet away from the nearest SX product.
Perform a factory reset by holding in the reset button for at least 10 seconds.
The subwoofer continues to blink green even though I’ve followed the VSSL app steps.
When opening the app, the screen indicates that it cannot find a device.
1.
2.
3.
Open the VSSL app to make sure the zone you're playing to is not muted and the volume is
turned up high enough to hear. You might change to a song with more bass.
Within the SX Group settings, ensure that the subwoofer level is set to at least 0.
Enable bass management when paired to an SX Soundbar.
Attempt to increase the crossover frequency in the settings.
1.
2.
3.
4.
NO AUDIO OUTPUT
You are able to connect/play to your zone, but no music can be heard from the sub.
VSSL SX SUBWOOFER

7
Note: For more support and other questions please visit, vssl.com/support
TROUBLESHOOTING
INDICATOR LIGHTS ARE DEAD
Ensure the power cord is fully inserted into the back of the SX Subwoofer. Open the VSSL app,
enter the settings section and enable status lights.
Perform a factory reset by holding in the reset button for at least 10 seconds.
1.
2.
MY STREAMING APP IS FROZEN WITH MUSIC PLAYING
Force or hard close and restart the app on your device.
Reboot your SX Speaker from the VSSL app or by unplugging and plugging in the power cord.
1.
2.
Even after booting up, the zone indicator lights do not turn on.
VSSL SX SUBWOOFER

8
SPECIFICATIONS
Amplifier:
Woofer:
Dual Acoustic Ports:
Freq. Response:
All Digital Sound:
Equalization:
Wireless Connectivity:
Power Supply:
Weight:
Dimensions:
Operating Temperature:
Multiple Orientations:
Class-D digital amplifier
10” Honeycomb
Tuned to enhance subwoofer performance
25Hz
All filter settings, active EQ, and time alignment are done digitally
through DSP circuitry for zero-loss audio quality and energy
Advanced EQ settings
Connects to any SX Soundbar or SX Speaker
Auto-switching 100-240V ~50-60Hz 2 A AC universal input
29.8lbs
L: 21.65” (550mm) x W: 16.96” (431mm) x H: 4.37” (111mm)
32° to 104°F (0°-40° C)
Upright in stand (included) or lay flat (built-in rubber feet)
VSSL SX SUBWOOFER

WARNING
IMPORTANT SAFETY INFORMATION
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
Do not bypass the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury
from tip-over.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as; power-supply cord or plug is damaged, liquid has been spilled or objects have
fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as
vases, shall be placed on the apparatus.
An appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
Please always keep at least 20cm away from this device.
•
•
•
•
9
WARRANTY INFORMATION
All VSSL branded products have a limited one (1) year warranty. The VSSL Product Warranty covers defects
in materials and workmanship in every VSSL product for one (1) year from the date of shipment from VSSL
or the date of the original retail purchase from an authorized VSSL Dealer. The VSSL Product Warranty will
cover the cost of parts and repair labor on all products deemed to be defective by Soundvision
Technologies. The VSSL Product Warranty does not guarantee that VSSL products will at all times operate
without interruption or will be error-free, or that all errors may be corrected. The warranty extends only to
the original purchaser of the product and not to any subsequent owner.
Soundvision Technologies’ obligation under this warranty is limited to repairing or replacing any component
found defective in material or workmanship under normal conditions of use with an equal and/or current
product. Products to be repaired or returned under this warranty must be returned to VSSL through an
authorized VSSL dealer with all transportation and insurance charges prepaid. The warranty period is not
extended if we repair or replace your product.
There are some exclusions to the VSSL Product Warranty, including but not limited to:
• Products which have been abused, modified, or disassembled;
• Problems that result from external causes such as accident, abuse or misuse;
• Use that is not in accordance with VSSL product instructions;
• Products with missing or altered serial numbers;
• Products which have had their housings opened or are otherwise tampered with; or
• Problems caused by using third party accessories, parts, or components.
VSSL SX SUBWOOFER