W APPLIANCE Commercial COOL CCBL01 User manual

1. READ these instructions carefully before installing and operating the wa-
ter dispenser. Keep them for further reference.
2. Record in the space below the “SERIAL NO.” found on the nameplate on
your water dispenser and retain this information for future reference.
SERIAL NO.:
Please save sales receipt for warranty.
User Manual
Bottom Loading
Water Dispenser
MODEL: CCBL01

Page 2
Staple your receipt to your manual.
You will need it to obtain warranty service.
Thank you for purchasing our
W Appliance product. This easy-
to-use manual will guide you in
getting the best use of your water
dispenser.
Remember to record the model and
serial numbers. They are on a label
on the back of the product.
_____________________________
Model number
_____________________________
Serial number
_____________________________
Date of purchase
CONTENTS
PRODUCT REGISTRATION
SAFETY INFORMATION
Important Safety Instructions..........................................................................................................................................3-4
Grounding Instructions......................................................................................................................................................... 5
SET UP & USE
Installation Guide .....................................................................................................................................................................6
Before Using Your Water Dispenser........................................................................................................................7-8
Parts & Features .......................................................................................................................................................................9
Operating Instructions........................................................................................................................................................ 10
Cleaning and Maintenance...........................................................................................................................................11-12
TROUBLE SHOOTING & WARRANTY
Before You Call For Service ................................................................................................................................................13
Customer Service .....................................................................................................................................................................13
Troubleshooting....................................................................................................................................................................... 14
Limited Warranty......................................................................................................................................................................15

Page 3
IMPORTANT SAFETY INSTRUCTIONS
1. Use this appliance only for its intended purpose as described in this
instruction manual.
2. This Water Dispenser must be properly installed in accordance
with the installation instructions before it is used. See grounding
instructions in the installation section.
3. You should use the ON/OFF switch to turn the machine ON or OFF.
Do not turn the machine ON or OFF by plugging or unplugging the
power cord.
4. Never unplug your Water Dispenser by pulling on the power cord.
Always grasp the plug rmly and pull straight out from the outlet.
5. Repair or replace immediately, all electric service cords that have
become frayed or otherwise damaged. Do not use a cord that
shows cracks or abrasion damage along its length, the plug or the
connector end.
6. Switch OFF and unplug your Water Dispenser before cleaning or
changing the water bottle.
7. The water dispenser should be placed rmly on a at level surface to
avoid tipping.
8. Close supervision is necessary when any appliance is used by or near
children. Not recommended for use by children.
9. The water dispenser, dispenses hot water which can cause severe
burns or scalding.
10. Avoid exposure to direct sunlight and always keep it at least 4
inches away from walls. Do not place near heat sources such as
stoves, radiators, etc.
NOTE: If the water dispenser has been placed in a horizontal or tilted
position for any period of time, wait 12 hours before plugging
the unit in.
SAFETY INFORMATION
DANGER
DANGER - Immediate hazards
which WILL result in severe
personal injury or death
WARNING
WARNING - Hazards or unsafe
practices which COULD result in
severe personal injury or death
CAUTION
CAUTION - Hazards or unsafe
practices which COULD result in
minor personal injury
WARNING
When using electrical appliances, basic safety precautions should always be
followed to reduce the risk of re, electric shock and personal injury :
READ ALL INSTRUCTIONS BEFORE USING THE PRODUCT

Page 4
11. The water dispenser should not be recessed or built-in to an
enclosed cabinet. It is designed for freestanding installation only.
12. Do not operate in the presence of explosive fumes.
13. The unit does not contain any user serviceable parts. Please leave all
maintenance work to qualied personnel.
14. Do not switch on the appliance when there is no water in the bottle.
15. Do not immerse the appliance or the power cord in water or other
liquids.
16. Do not use any detergents, glass or household cleaner, furniture
polish, gasoline, paint thinner or other solvent to clean any part of
the water dispenser.
17. Do not let cord touch any hot surface and make sure that it does not
hang over a table edge or counter.
18. After the water dispenser is turned OFF, wait at least 3 minutes
before turning the unit on again.
19. Do not use outdoors
SAFETY INFORMATION
SAVE THESE INSTRUCTIONS
HOUSEHOLD USE ONLY
20. WARNING: BURN HAZARD: The product heats water tio a
temperature of approximately 95˚C/203˚F. Water temperatures
above 52˚C/125˚F can cause severe burns or death from
scalding. Children should be supervised by an adult when using
this product.
21. WARNING: FIRE HAZARD: Do not store or use gasoline or other
ammable vapors and liquids in the vicinity of this or any other
appliance. Do not operate the dispenser with a damaged cord.
Do not use with an under rated extension cord or an extension
cord without a ground.
NOTE: The water pump system includes a special safety feature that
prevents operation when the water bottle is empty. Water
pump operation is also linked to the door switch.
22. Never turn the product upside down or tilt more than 45
degrees. If the unit has been resting on its side or upside down
for a long period of time, the unit must be put in the upright
position for approximately 12 hours before turning it on.
23. Never use this dispenser with water that is unsafe to drink or is
from an unknown source.
24. Never use any other liquids in this dispenser other than bottled
water.
25. Install this water dispenser in a dry place away from direct
sunlight. For indoor use only.

Page 5
GROUNDING INSTRUCTIONS
ELECTRICAL REQUIREMENTS
The electrical requirements are a 115 volt 60 Hz, AC only, 15 amp. It is recommended
that a separate circuit serving only the product be provided. The product is equipped
with a 3-wire cord having a 3-prong grounding plug. It must be plugged into a wall
receptacle that is properly installed and grounded.
This appliance must be grounded. In the event of an electrical short circuit, grounding
reduces risk of electric shock by providing an escape wire for the electric current.
The cord provided with this appliance is equipped with a grounding wire and a
grounding plug. The plug must be plugged into an outlet that is properly installed
and grounded.
Avoid the use of three prong adapters or cutting off the third grounding prong in
order to accommodate a two prong outlet. This is a dangerous practice since it
provides no effective grounding for the water dispenser and may result in shock
hazard.
Consult a qualied electrician or serviceman if:
1) The grounding instructions are not completely understood.
2) You are unsure that the appliance is properly grounded.
3) You have any questions about the grounding or electrical instructions.
POWER SUPPLY CORD
1. Avoid the use of an extension cord because of potential safety hazards under
certain conditions. Have a qualied electrician or serviceman to install an outlet
near the appliance.
2. If it is absolutely necessary to use longer cord sets or an extension cord, extreme
care must be exercised.
a) Use only a grounding type 3-wire extension cord that has a 3-blade grounding
plug and a 3-slot receptacle that will accept the plug on the appliance.
b) The marked electrical rating of the cord set or extension cord must equal to
or greater than the electrical rating of the appliance. The longer cord should be
arranged so that it will not drape over the counter top or table top where it can
be pulled on by children or tripped over unintentionally.
NOTE: Neither W Appliance nor the dealer can accept any liability for damage to the product or
personal injury resulting from failure to observe the electrical connection procedures.
SAFETY INFORMATION
WARNING
Improper use of the grounding plug can result
in a risk of electric shock.
WARNING - RISK OF FIRE
It is important the plug ts tightly into the wall outlet.
If the plug does not t securely and appears loose, it should not be used.
Have a licensed electrician replace the receptacle.

Page 6
INSTALLATION GUIDE
1. Unpack your water dispenser by removing all packaging materials like carton,
base, foams, adhesive tape, etc.
2. Remove all accessories, internal packaging material used to hold shelves, ice tray,
etc. in place.
3. Clean the remains of all adhesive tap used and remove all printed material
supplied.
4. Install the water dispenser in a convenient location away from extreme heat and
cold. Allow sufcient clearance between the water dispenser and side wall so
the door(s) will open without obstruction. Water dispenser is not designed for
recessed installation.
5. The oor on which the water dispenser should be placed must be at, hard, solid,
and even. The water dispenser should not be placed on any soft material such as
foam, plastic, etc.
6. It is recommended that there be 4” minimum clearances around the back of the
water dispenser for proper air circulation. Proper air circulation will help your
water dispenser work at maximum efciency.
7. This water dispenser is suitable for 3 or 5 gallon water bottles (not included).
Before rst use, the water dispenser interior should be cleaned according to the
cleaning and maintenance section of this manual. The water bottle should be
always be installed before connecting to the power supply.
NOTE: · The appliance must be correctly connected to the power supply.
SET UP & USE

Page 7
SET UP & USE
PROTECTION FROM HEAT AND MOISTURE
• Do not install your water dispenser in any location where heavy moisture is
present or if the location is not properly insulated. This water dispenser is not
designed to operate in temperature setting below 50˚ Fahrenheit or above 100˚
Fahrenheit.
• Location for the water dispenser should be on a hard surface and away from
direct sunlight and heat source, e.g., radiators, baseboard heaters, cooking
appliances, etc.
BEFORE USING YOUR WATER DISPENSER
• Do not connect the power cord or switch ON the unit before all installation steps
are completed.
• Make sure the unit has been in an upright position for at least 12 hours.
• Remove any packaging material, tape etc. including the thin plastic lm covering
the bottom door.
• Open the bottom door.
• The drip tray should be positioned properly in place.
• Clean the interior and exterior of the unit (SEE CLEANING AND MAINTENANCE).
• Wipe exterior of water bottle that will come in contact with the probe.
• Connect the probe assembly and insert the probe inside the water bottle. (SEE
WATER BOTTLE INSTALLATION)
• Slide the water bottle inside the bottom compartment and close the door.
• Plug cord into a properly grounded wall outlet. The power light will illuminate.
At this time, the water will be pumped from the bottle to the hot and cold tanks.
It will take up to 5 minutes to ll the tanks for the rst time. The pump will run
continuously and will stop automatically when the tanks are completely lled.
• Before turning ON the heating and cooling switches make sure the water has
been lling the tank. The heating and cooling switches should never be turned ON
when the tanks are empty. After about 5 minutes when the pump has stopped
running make sure there is water in the tank by dispensing a small amount of
water by pressing the hot water button and the cold water button. Make sure the
water ows through the spout.
• Turn both the heating and cooling switches to the ON (I) position. The hot and
cold water indicator lights will illuminate.
Cooling
switch
Heating
switch

Page 8
SET UP & USE
• Allow up to 1 hour for heating and cooling cycles to complete and water to reach
the proper hot and cold temperatures. The hot and cold water indicator lights will
shut off when each cycle is complete.
WATER BOTTLE INSTALLATION
• Open the bottom door.
• NOTE: Remove the plastic lm covering the bottom door prior to rst use.
• Clean the exterior of a 3 or 5 gallon fresh water bottle, especially the opening that
will come in contact with the probe. Remove the entire the seal and cap of the
water bottle.
• Bend the probe slightly and insert as shown below, lowering it until the weighted
end of the probe reaches the lowest point of the bottle.
• NOTE: Most standard water bottles have a raised center at the bottom. For
maximum efciency, make sure the probe reaches the side of the bottle at
its lowest point as shown below to ensure all of the water can be utilized.
• Push the cap of the probe assembly down onto the opening of the water bottle
as far as it can go so that the cap is tightly secured to the bottle.
• Slide bottle into the bottom compartment and close the door.
DRIP TRAY
• Install the drip tray before operating the water
dispenser. Insert it so it snaps into place.
• The drip trap can be removed to empty water that
collects into the tray. Gently pull it out and clean it
before reinstalling.

Page 9
PARTS & FEATURES
Cooling switch Heating
switch
Power cord
Drain outlet with
drain cover
SET UP & USE
Probe assembly
Door interior
Probe cap
Probe
Water spout
Removable
drip tray
Door
Child
lock
HOT COLD
HOT COLD
Probe hanger
Door switch

Page 10
SET UP & USE
OPERATING INSTRUCTIONS
DISPENSING COLD WATER
• Once you have turned the cooling switch into the ON position it will take initially
1 hour for the water to cool. During this time the cold indicator light above the
cold water icon will be steady and the compressor could run continuously. This is
normal. The light will be turned off once the water is cooled.
1. Position a glass or other container under the water spout.
2. Depress the cold water push button downward to begin the ow of water.
3. Release the cold water button to stop the water ow.
DISPENSING HOT WATER
• Once you have turned the heating switch into the ON position it will take initially
15 - 20 minutes for the water to heat up. During this time the hot indicator light
above the hot water icon will be steady. The light will be turned off when the
heating process is complete.
1. Position a glass or other container under the water spout.
2. Slide the red child safety lock forward and depress the hot water button
downward at the same time to begin the ow of water. Continue to hold both
buttons as long as you want the water to ow.
3. Release both the hot water button and the child safety lock to stop the water
ow. The child lock will automatically go back to lock position.
DISPENSING ROOM TEMPERATURE WATER
1. Position a glass or other container under the water spout.
2. Press the room temperature water push button down to begin the ow of water.
3. Release the cold water button to stop the water ow.
• The water shortage indicator light will illuminate when it is time to change the
water bottle. Do not operate the water cooler when the tank is empty.
• Always shut off the heating and cooling switches rst before unplugging the unit.
Child
Safety Lock
Hot
Room Temperature
Cold

Page 11
Caution: The dispenser will heat water to
a temperature of approximately
185°F. It can cause severe burns
if not handled carefully. Please
use caution while operating and
cleaning.
Please allow ample time for any
hot water inside the machine to
cool down before draining it.
Do not use harsh chemicals,
abrasives, ammonia, chlorine
bleach, solvents or metal
scouring pads.
CLEANING THE EXTERIOR
OF THE WATER
DISPENSER
The exterior cabinet of the unit can be
cleaned with a mild soap and water
solution and dried with a soft cloth.
Remove accumulated water from the
drip tray, clean and dry it thoroughly
before replacing it.
CLEANING THE INTERIOR
OF THE WATER DISPENSER
NOTE: Only remove the parts as
described in the instruction.
It is recommended that you clean the
interior of the water dispenser every
time you change the water bottle or
every 6 weeks (whichever comes rst).
1. Remove the two screws located on
the back (at the top, in line with the
switches) of the cooler. Remove the
top cover by lifting at an angle and
pull off. Remove the white, cold water
tank cover and the separator which will
allow access to the cold water tank.
2. Mix approximately one gallon of clean
water with a nontoxic cleaner such as
baking soda or vinegar. Pour
the solution into the cold water
tank. Make sure it can ow out
of the water spout by pressing
the hot water button.
NOTE: You can use a non-abrasive
cleaner of your choice however we
have recommended non-toxic cleaners.
Regardless of what cleaner you use it
is important to make sure the cleaner is
thoroughly rinsed and drained to avoid
contaminating the water.
3. Plug in the unit and turn on the
heating switch. Allow the water to
heat for approximately 15 minutes.
4. Turn off the heating switch and allow
the water to cool for at least 20
minutes.
CLEANING AND CARE
WARNING
Always unplug your water dispenser
before cleaning to avoid electric
shock. Ignoring this warning
may result in death or injury
CAUTION
To avoid personal injury or
product damage always read and
follow manufacturer’s instructions and
warnings before using any
cleaning products.
CLEANING AND MAINTENANCE

Page 12
5. Allow approximately 1 liter of the
cleaning solution through the spout
by pressing the hot and cold water
buttons. You can wipe the opening
of the cold water tank opening with
a sponge. The probe and probe
assembly can also be cleaned using
the same solution.
Place a large bucket beneath the drain
outlet located on the back of the unit.
Remove the drain cover and allow the
water to drain from the unit. Water
will start owing as soon as the drain
cover is removed.
6. Follow the steps for Rinsing the
Water Dispenser. Rinse with plain
warm water 2-3 times, making sure
to also rinse the spout, by pressing
the hot and cold buttons so there is
no residue from the cleaning solution.
The water tank opening and probe
assembly should also be thoroughly
rinsed.
Make sure there is no cleaning residue
before installing a water bottle.
RINSING THE WATER
DISPENSER
1. Remove the two screws located on
the back (at the top, in line with the
switches) of the cooler. Remove the
top cover by lifting at an angle and
pull off. Remove the white cold water
tank cover and the separator which will
allow access to the cold water tank.
2. Pour 0.6 gallons of clean water into
the cold water tank.
3. Place a large bucket beneath the drain
outlet located on the back of the unit.
Remove the drain cover and allow the
water to drain from the unit. Water
will start owing as soon as the drain
cover is removed.
4. Once water is completely drained,
replace the drain cover. Reinstall
the separator and the cold water
tank cover. Replace the top cover
and secure it with the 2 previously
removed screws.
DRAINING THE
WATER
DISPENSER
Place a large bucket
beneath the drain outlet
located on the back of
the unit. Remove the
drain cover and allow
the water to drain from
the unit. Water will start
owing as soon as the
drain cover is removed.
VACATION AND MOVING
CARE
• When going on vacation, or if the
water dispenser will not be in use for a
long period turn OFF the hot and cold
switches and Unplug the unit.
• Drain and clean the unit according to
the CLEANING AND MAINTENANCE
instructions.
• When travelling or moving always
transport the unit vertically. Moving
the unit horizontally may damage the
water dispenser and/or its compressor.
• The unit should be covered to protect
from dust or debris.
CLEANING AND CARE

Page 13
BEFORE YOU CALL FOR SERVICE
CUSTOMER SERVICE
IF THE WATER DISPENSER FAILS TO OPERATE:
A) Check to make sure that the unit is plugged in securely. If it is not, remove the
plug from the outlet, wait 10 seconds and plug it in again securely.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to
be operating properly, test the outlet with another appliance.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED
TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE WATER DISPENSER
YOURSELF.
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the
W Appliance Co. Customer Satisfaction Center at 1-855-855-0294.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
BEFORE YOU CALL FOR SERVICE
CUSTOMER SERVICE
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the
W Appliance Co. Customer Satisfaction Center at 1-855-855-0294.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
TROUBLESHOOTING & WARRANTY

Page 14
TROUBLESHOOTING & WARRANTY
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Water Dispenser does
not work
A. Unit is not plugged in or
plug is loose
B. Fuse has blown or is
defective
C. Wall power socket is
defective
A. Plug in the water dispenser
B. Check fuse, replace if
necessary
C. Contact a qualied
electrician
No hot or cold water A. Over consumption of hot or
cold water in short time
B. Unit is not plugged in or
plug is loose
C. Heating or cooling switch is
not turned on
A. Wait for the water tank to
rell
B. Plug in the water dispenser
C. Turn on heating or cooling
switch
No water running out of
spout
A. Bottle is empty
B. The buttons to dispense
water were not depressed
enough
C. If bottle was just replaced
there may be an obstruction
or loose connection
D. Cold water is not running
out of the spout and the
water dispenser was in
extreme conditions
A. Replace with a full bottle
B. Press the buttons down
completely. If the hot water
is not coming out of the
spout make sure the child
lock is pushed forward at
the same time the button is
depressed
C. Shut off the heating and
cooling switches, Unplug
the water dispenser
and make sure there is
no plastic seal or other
obstruction of the water
bottle. Check to make
sure the probe assembly is
properly installed
D. The water dispenser should
be located in an area where
the temperature is at least
50 degrees Fahrenheit. If it
was in extreme conditions
and water was frozen
allow it to warm at room
temperature
Noisy Operation A. The water dispenser is not
on a at, even surface
A. Place the water dispenser
on a at, even surface
Troubleshoot your problem by using the chart below. If the water dispenser still does
not work properly, contact W Appliance Co. customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
TROUBLESHOOTING

Page 15
LIMITED WARRANTY
Any repair, replacement, or warranty service,
and all questions about this product should be
directed to W Appliance Co. at 1 (855) 855-
0294 from the USA or Puerto Rico.
W Appliance Co. warrants to the original purchaser
that the product will be free from defects in material,
parts and workmanship for the period designated for
this product. The warranty commences the day the
product is purchased and covers up to a period of
1 year (12 months) for labor/1 year (12 months) for
parts (manufacturing defects only)/carry in service/
and a total of 2 years (24 months) for compressor
part only. W Appliance Co. agrees that it will, at its
option, replace the defective product with either a
new or remanufactured unit equivalent to your original
purchase during the warranty period.
Exclusions: This warranty does not apply to the
below:
1. If the appearance or exterior of
the product has been damaged or
defaced, altered or modied in design or
construction.
2. If the product original serial number
has been altered or removed or cannot
be readily determined.
3. If there is damaged due to power line
surge, user damage to the AC power
cord or connection to improper voltage
source.
4. If damage is due to general misuse,
accidents or acts of God.
5. If repair attempts are done by
unauthorized service agents, use of
parts other than genuine parts or parts
obtained from persons other than
authorized service companies.
6. On units that have been transferred
from the original owner.
7. On products that have been purchased
as refurbished, like new, second-hand, in
a “As-Is” or “Final Sale” terms.
8. To products used in a commercial or
rental setting.
9. To products used in settings other than
ordinary household use or used other
than in accordance with the provided
instructions.
10. To damages for service calls for
improper installations.
11. To glass parts and other accessory items
that are included with the unit.
12. Transportation and shipping costs
associated with the replacement of the
unit.
13. Food loss for loss due to product
failure or delay in service, repair or
replacement.
14. Service calls to instruct you how to use
your product.
15. Service calls to repair or replace the
house fuse, reset the circuit breaker or
correct the wiring in the house.
REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CUSTOMER; W Appliance Co. SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
OF FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED TO THE DURATION OF THE
WARRANTY.
Some states do not allow the exclusion or limitations
of incidental or consequential damages, or limitations
on how long the warranty lasts. In these cases the
above exclusions or limitations may not apply to you.
This warranty gives you specic legal rights and you
may also have other rights which vary from state to
state.
Obtaining Service: To obtain service, product
literature, supplies or accessories please call
1 [phone] to create a ticket for exchange/
repair. Please make sure to provide the date of
purchase, model number and a brief description of the
problem. Our customer service representative
will contact you or send detailed return instructions.
W Appliance Co. does not warrant that the appliance will work
properly in all environmental conditions, and makes no warranty
and representation, either implied or expressed, with respect
to the quality, performance, merchantability, or tness for a
particular purpose other than the purpose identied within this
user’s manual. W Appliance Co. has made every effort to ensure
that this user’s manual is accurate and disclaims liability for any
inaccuracies or omissions that may have occurred. Information
in this user’s manual is subject to change without notice and
does not represent a commitment on the part of W Appliance
Co.. W Appliance Co. reserves the right to make improvements
to this user’s manual and/or to the products described in this
user’s manual at any time without notice. If you nd information
in this manual that is incorrect, misleading, or incomplete, please
contact us at 1- 855-855-0294.
W Appliance Co.,
New York, NY 10018
TROUBLESHOOTING & WARRANTY

© 2020 W Appliance Company. All Rights Reserved.
July 2020