12
Warranty
Vitality 4 Life are the warranty providers for WalkSlim products. Vitality 4
Life warrant this Walking Treadmill to be free from defects in materials and
workmanship while in normal domestic use for a period of three years from the
original date of purchase. DO NOT RETURN THE PRODUCT TO THE STORE.
Please follow these instructions to receive
faster service:
1. Note the product model and the serial number.
This can be found around the back of the
product near the power cord.
2. Contact Vitality 4 Life.
3. If the product, or one of its parts, qualifies
for replacement or service within the 30 day
period after date of purchase, Vitality 4 Life will
arrange the shipping at no cost to you. Vitality
4 Life may ship the replacement or contact you
with further information regarding repair of the
product.
4. Typical turnaround times to address warranty
claims can be between 10-14 business days, plus
shipping, depending on location and type of
damage or warranty claim.
TERMS OF PRODUCT WARRANTY COVERAGE:
Vitality 4 Life provides the Product Warranty
coverage as further described below and limited
to the terms and conditions hereof:
1. If the Walking Treadmill exhibits a defect while
in normal domestic or commercial use, within
the warranty period; we will, at our option, either
repair or replace the product or defective
part free of charge. The product must
be delivered by insured mail, in proper
packaging to your service centre as
indicated on the back of the manual as a
condition to any warranty service obligation.
2. To activate your warranty, you can register online
or send all the details by email to: warranty@
vitality4life.com
3. In the event that the warranty period for a
product has expired, or if a product does
not qualify for warranty service, repair or
replacement, consumers may still buy
replacement parts or have products repaired
by one of Vitality 4 Life’s Service Centres. Please
contact Vitality 4 Life for further information.
4. Do not send the product back to the service
centre without return authorization form.
5. In no event shall our liability exceed the retail
value of the product. We make no warranty
with respect to parts, from a source other than
Vitality 4 Life.
6. In the event that warranty parts or products are
provided, the customer must cover the related
shipping costs to receive goods.
7. All exchanged or substitute parts and products
replaced under warranty service will become the
property of Vitality 4 Life. Repaired or replaced
products or parts thereof will be warranted by
Vitality 4 Life for the balance of the original
warranty period.
WARRANTY DOES NOT COVER:
1. Damage, accidental or otherwise, to the
product, not caused by direct defect in factory
workmanship or materials.
2. Damage due to abuse, mishandling, alteration,
misuse, commercial service, tampering,
accident, failure to follow care, operating and
handling provisions indicated in the instructions.
3. Damage caused by parts or service not
authorized or performed by Vitality 4 Life.
4. ‘Normal’ wear and tear through use of the
product.
5. Some states do not allow the exclusion or
limitation of incidental or consequential
damages. So the above limitations may
not apply to you in the case of damage in
shipment. If your Walking Treadmill was
damaged in shipment: Immediately report
this type of damage to the parcel carrier and
have them file an inspection report to contact
the distributor from whom you purchased the
Walking Treadmill for further instructions.
6. You have rights and benefits under the
consumer laws in your jurisdiction. Without
detracting from these rights or benefits, Vitality
4 Life excludes all liability in respect of this
product for any other loss which is not reaonably
foreseeable from a failure of this product, which
may include liability for negligence, loss of
expenditure associated with the product and
loss of enjoyment.
PLEASE FOLLOW THESE INSTRUCTIONS WHEN
MAKING A WARRANTY CLAIM:
1. Inform the earlier Vitality 4 Life about the
problem and provide the visual documentation
of the defect.
2. Subject to the laws on consumer protection in
your country, you must pay all costs of packaging,
transport and insurance corresponding to
shipping the product to Vitality 4 Life.
IF THE GUARANTEE IS NOT ACCEPTED:
a. Vitality 4 Life will inform the customer
b.If the customer requires, Vitality 4 Life will repair
the product provided that the customer pays
the usual price corresponding repairs and
c. If applicable, the customer will be responsible
for all costs associated with removing the
product from Vitality 4 Life.
To get the most out of your Walking Treadmill,
read and follow the instructions in this manual.
