HEALTH ONE Walk Ro User manual

FOR BETTER LIFE
USER MANUAL
www.ehealth-one.com

Contents
A-1. Product specifications
A-2. Product composition
A-3. Product installation and place
A-4. Product introduction and characteristics
A-5. Application function
A-6. Remote function
A-7. PC program function
A-8. How to use the product
B-1. Prognosis of failure
B-2. Repairing and exchanging the parts
A. General contents
B. Fixing and maintenance
C. Service
C-1. Precautions when using the product
C-2. Service guide
C-3. Product warranty
Headquarters
132, Sannam-ro, Ilsanseo-gu, Goyang-si,
Gyeonggi-do, Republic of Korea (10201)
Tel : [phone](代), Fax : [phone]
www.ehealth-one.com / E-mail : c[email protected]om
Overseas
HEALTH ONE VIETNAM CO., LTD.
No.15-17-19, 05 st, Tan Duc Industrial Park,
Duc Hoa Ha Area, Duc Hoa Dist, Long An Province, Vietnam
Tel. + 84 - 9 - 3757 - 5857
www.healthonevietnam.com
HEALTH ONE ASIA PTE., LTD.
391B Orchard Road, #23-01 Ngee Ann City Tower B, Singapore 238-874
Tel : [phone] / Fax : [phone]
www.healthone.asia / E-mail : [email protected]
HEALTH ONE GREECE
KONTOROUCHAS MICHAEL & CO-14 TRIAS STR, AGIOI ANARGIROI, PO 13561,
ATHENS, GREECE
Tel : [phone] / Fax : [phone]
www.healthone.gr / E-mail : [email protected]
HEALTH ONE(THAILAND) CO.,LTD.
1213/369 SOILADPROA 94, SRIVARA RD., KHET
WANGTHONGLANG, BANGKOK 10310, THAILAND
Tel : [phone]~4 / Fax : [phone]
www.health-onethai.com
HEALTH ONE(PORTUGAL) CO.,LTD.
COMPLEXO TURISTICO MINHITEL PRAIA DO CABEDELO
493-065 DARQUE PORTUGAL
Tel : + 351 258 331 274
E-mail : [email protected]t
1. Without prior consent of health-one, using or copying the pictures
and contents in this manual are not allowed.
2. Without prior notice to customer, product could be changed for
improvement purpose.

Product specifications
WalkRo
M o d e l n a m e
C o l o r
Motortype
S p e e d
Operating hours
Controller
Power
Weight
Consamption power
Max allowed weight
Product size
HERA - 2000
Silver (Standard), Rose-Gold (Option)
2.0HP (DC 0.75 x Triple Power Unit)
0.5 ~ 6.0 km/h
Over 500 hours continuously
Smart Phone (Android, IOS), Remote Controller, Personal Computer
220V, 50/60Hz
21kg
700W
100kg
1290 x 574 x 127
(L x W x H mm)
product
type
* The Serial No. is located beside the power switch.
* The warranty period is 1 year. (refer to the manual)
A-1. Specifications A. General contents
WalkRo 03

Product composition
The components of this product may be changed without notice for improving
quality and performance.
Remote control (USB) Power Cable Cable for connection to PC
WalkRo (Walking treadmill)
Manual
Hexagon wrench
A-2. Composition A. General contents
04 HEALTH-ONE CO.,LTD.

Place for product installation
How to install the product
Check that the floor is flat and durable.
ㆍIf the product is placed on an uneven floor, it can cause an vibration and noise which can cause
the user to fall and sustain an injury
Check that the product is an indoor place without humidity and dust.
ㆍhe product can malfunction due to of the humidity and dust.
Check that there no organic solvents and flammable materials.
ㆍThere can be a spark in the product which can cause fire because of short circuit and static.
Place the product with the proper gap.
ㆍPlace the product with enough space ahead to operate the power switch easily.
The product should be installed with a minimum of 2m to the front and both sides
to use the product safely.
The power outlet and antenna cable must be within reach for installation of product.
ㆍ The length of power Cable provided with the product is 1.8m.
The standardized plug and power outlet should be used and connect the power
to the proper place with ground connection when installing the product.
The product can be moved easily using the moving wheels which are located
under the side cover at the back of the product or front of the belt.
1. Installing WalkRo
(office, study room, living room and so on)
4. Studying
the safety guideline
5. Testing the product 6. Workout 7. Storing the product
after workout
2. Connecting the power 3. Setting up the controller
A-3. Installation and place A. General contents
WalkRo 05

Introduction of the product
Product characteristics
WalkRo is a smart walking treadmill for home use which has a compact design to be carried and
stored conveniently and outstanding durability. It can be located under the desk or table and
used while working, studying and house working whenever and wherever.
It is a state of the art running machine supporting various controllers and a smart phone
application. The user can manage the accumulated workout data by using the smart phone
application and share the workout information using the internet and PC to manage the health
with the total health care management system supported by WalkRo.
Various controllers
It can be operated by various controllers such as remote control,
PC, and smart phone according to the user’s preference.
Management for accumulated workout data
The user can save and manage the workout information such as workout period,
distance and calories by a smart phone connected the application.
Total health care management system
The user can manage his or her health effectively by sharing the workout information
using SNS and PC with the Total health care management system supported by WalkRo.
Dual pulley power unit
The power of WalkRo is stronger with its. compact design using
the dual pulley power unit.
A-4. Introduction and characteristics A. General contents
06 HEALTH-ONE CO.,LTD.

Durable integrated frame structure
WalkRo is more durable and stronger than others thanks to the strong magnesium
material equal to iron based on its high technology developed for more than 10 years.
Wide workout area
WalkRo is designed to provide a wide workout area (43cm) for
the user’s convenience and safe walking.
Compact Size
Slim and compact design makes it easy to carry and store.
Frame made by new material, Magnesium
The vibration and noise are small during workouts based on the characteristic
of magnesium material and it is 4 times lighter and more durable than steel.
500 hours continuous workout
The operation period can be 500 hours continuously based on the outstanding
product quality and dual pulley power unit despite the smaller motor.
Anytime, Anywhere
It can be placed under the desk and table to exercise while working,
studying and doing housework anytime and anywhere.
A-4. Introduction and characteristics A. General contents
WalkRo 07

A-5. Application function A. General contents
08 HEALTH-ONE CO.,LTD.
WalkRo, Health One's walking treadmill, is possible to be operated by connecting with the smart
phone application. The user can operate and adjust the product while checking the app.
And there is a Target Workout function which lets the user exercise with the user’s daily workout
goal such as calories, distance and hours. And the user can save and manage the daily workout data
every day while sharing it with SNS and saving it by photo files.
You can find and download
the application for WalkRo by
searching ‘Health one’ or ‘WalkRo’
on Google Store.
Or you can also visit our homepage
and download the application
by scanning the QR code image.
You need to be a member of
the application to measure your
consumption of calories based on
your age, height, gender and weight
and so on. You can also back up
your workout data whenever
through the e-mail.
Profile photo
Appling your picture user’s account
Account
Setting up a user account
E-mail
Where you can receive the backup data
Personal information
Setting the user’s gender, age, weight, height
Complete the enrollment
Completing the enrollment for the user’s account
using the information as above.
www.ehealth-one.com/healthcare/walkro.php
WalkRo APP
01
Downloading
WalkRo application
02
Becoming
a member

A-5. Application function A. General contents
WalkRo 09
You need to connect the product
to Bluetooth before using
the product. You can connect
WalkRo to Bluetooth in the
application.
Connecting to
Bluetooth
03
04
Searching Bluetooth
Click the icon to search Bluetooth
Connecting to the product
to Bluetooth
You can connect the product to Bluetooth
after searching the product name,
WalkRo0000, and clicking it.
There is a page on the product
controller screen which explains
the buttons and operating.
The speed of the product is changed
slowly even if the speed of
the controller is changed rapidly
for the user’s safe workout.
Operation
Quick menu
Moving to some key functions quickly
(Menu, Setting goal, Workout,
Workout information, Bluetooth)
Menu Setting
Goal
Work-
out
Workout
Information
Blue-
tooth
Screen showing the speed
At the first step, it is a start button and after the
first step, it will be changed the screen for speed.
(When clicking this button during workout,
the machine will stop working temporarily.)
Stop / Pause
■ Button ‒ Stop working out
Button ‒ Stop working out temporarily
=
Workout information
Calories, distance, hours
Speed control
You can control the speed through right and left buttons.
Quick speed control
You can control the speed quickly after clicking
the button above and scrolling the button below.

A-5. Application function A. General contents
10 HEALTH-ONE CO.,LTD.
You can exercise effectively by
setting the workout goal such as calories,
hours, distance.
Target workout
05
06
Workout goal set up tab
A tab to set up the workout goal for
calories, hours and distance
Workout goal button
A button to implement the workout goal
Workout goal screen
A screen showing the workout
goal and current workout
You can set up the daily workout
goal by selecting the tab
Plus
The workout goal does not allow
duplicates because the data is
initialized every day at midnight.
Plus
It is a screen saving the workout
result by date and showing it.
You can share each workout data
by SNS.
You can share the workout data by SNS
Total management
for workout result Graph showing
It is possible to check closely daily
workout results through the graph
showing the workout results.
SNS Share
Saving and sharing the current data
Some figures showing
There are some figures showing
the daily workout results.

A-5. Application function A. General contents
WalkRo 11
e.t.c
Please finish the operation
by using the log out button
when you change the account.
Log out
You can change
your profile by selecting
the cogwheel shaped button
next to the menu button.
Changing your profile
There is a button
you can use to ask
when you need some notices
and have some questions
about use.
Customer center
You can back up the workout data
by e-mail by clicking the OK button
after checking the personal
e-mail account.
Data back up
The product operation
does not stop
when receiving calls
and text messages
while exercising thanks to
the widgets function.
ㆍ Not availabe in IOS
Widgets

Menu button - A button that shows the figures on the LED screen
by rotating speed, distance, calories and hours.
Situation LED - 4 LED lamps showing the current speed,
distance, calories, hours.
LED screen - Screen showing the speed, distance, calories, hours
After showing each data for 5 seconds, returning back
to the screen for speed.
Speed control
button
▼click this icon to lower the speed (minimum speed 1.0km)
▲click this icon, to raise the speed (maximum speed 6.0km)
The speed is operated by 0.1km.
Start/Stop Button to start and stop the machine. At the first step,
the original speed is 1.0km and when finishing
the operation, the speed decrease slowly.
Contact
Health one LOGO
Please visit our website or call us when you have a problem
while using the product.
Remote control functions
How to use the product
A-6. Remote function A. General contents
12 HEALTH-ONE CO.,LTD.
Height Adjustment Table
You can work during slow speed
workout under height adjustable table
(Autometic or Manual)

Km
5.5
SPEED
START
Cals
135 Km
5.3 Min
Calories Distance Ride Time
Sec
11 11
A-7. PC Program function A. General contents
WalkRo 13
WalkRo can be controlled by not only smart phone application, but also PC program. It displays
calories consumption, distance and time. Also simple operation is possible.
If you put the below website address on
the internet, you can download WalkRo
operation program from PC. Please copy
‘config.xml’ file at the top of ‘C:’ hard
disk. And then start WalkRo.exe file to
operate the machine.
WalkRo Program is designed with a
simple layout.
There are operation buttons
ㆍ Speed adjustment button / scroll
ㆍ Display screen and Health-One logo
www.ehealth-one.com/healthcare/walkro.php
WalkRo PC Program
01
WalkRo PC Program
Download & Installation
02
Operation
config.xml
Speed Control button
▼click this icon to reduce the speed
▲click this icon to raise the speed
Start / Stop
Starts and stops the equipment
To raise the speed, raise the scroll
To lower the speed, lower the scroll
Workout Information Display
Shows the current speed, calories, distance
and time
Health-One Logo
Speed Control Scroll

How to use the product
Install the product on the safe place
Turn off the power after finishing workout
Store the product after separating the connected cable
Refer to the notice (page 16) when storing the product
Connect the
remote control cable
to the product
Connect the power to the product and turn on the power
Please refer
page 08
about how to use.
Operate the smart phone
application
Downloading
the application -
fill in the QR code
and domain address
Using smart phone
application
Using the
remote control
Operate the product by
press the remote control
start button
Control the speed using
the speed control button
in the middle of
the remote control
Check the speed, calories,
distance and hours
using the upper
menu button
14 HEALTH-ONE CO.,LTD.
A-8. How to use the product A. General contents
Using the
PC program
Connect USB cable
to the product
Start the PC program
after installation of
driver.
Please refer
page 13
about how to use.

WalkRo 15
B-1. Prognosis of failure B. Fixing and maintenance
If the circuit breaker in the
distributing panel is not connected
If that the power outlet is not fixed
If the power button
of the product is off
In case of a problem from
the power supply of PCB
Connect the circuit breaker (when using the product
after connecting the circuit breaker, if it happens again,
please check the whole power capacity.
Please check that the power outlet is fixed properly.
If not, it can cause fire.
Please check the state of AV power
switch in front of the product.
OFF ON
Please check that each connector in the controller
of the product is connected properly. If there is any
smell of burning, the PCB needs to be changed.
In case that the power is not on
If the motor is not working
If the belt is not operated although there is
operating sound or If slip symptoms occur
while using
If there is high temperature from
the belt and there is any noise when stepping it
Please check the connection of cables in the product.
It might be disconnection of the cables.
Please check the belt tension and adjust it.
It can be a problem caused by shortage of oil.
Please apply the belt oil and then if there is noise still,
the belt should be changed because of belt damage.
In case that the product is not working although the power is on
If there is noise by each cycle
If there is noise near the roller
when turning the belt
If the belt is touched by the sides
1. New product needs stabilization by being idle.
2. If there is damage in the product because of the
belt aging, the belt is needed to be changed.
3. In case that there is any material in the belt,
please clean the belt.
It can be a damage of ball bearing near the roller.
The roller is needed to be changed.
If there is any grind noise because of being touched by sides,
the belt tension needs to be adjusted to be located in the
middle. If it happens continuously for a long time, it can cause
damage to the belt and needs to be changed
In case that there is noise while operating the belt

B-2. Repairing and exchanging the parts B. Repair and maintenance
16 HEALTH-ONE CO.,LTD.
If mailing the product to the headquarter, we will inspect it and change the defective parts.
Maintenance schedule list
Belt tension and side-drift adjustment
Foreign substance (sweat, dust, oil)
Key check point
Visible inspection
The inside inspection
Measures
Power cord, surface of cable, socket
Intension of running belt and leaning
Horizontality check
Washing the surface with a dry cloth after washing the surface with a wet cloth
Removal of dust using a vacuum after turning off the power switch
Adjusting the tension with a T wrench after visual check
Check horizontal level by inclinometer (or inclinometer app).
D W M
O
O
O
O
Foreign substance(sweat, dust, oil)
Key check point Measures
Belt pulley
Spreading oil
Short circuit of PCB
Removal of dust using a vacuum after turning off the power switch
Checking and adjusting the belt tension, removal of foreign substance(including oil)
or requesting A/S
Please refer to the method to apply oil as below
Removal of dust on the inside PCB by vacuum, check the connection
D W M
O
O
O
O
If belt is slipping or leaning to one side, the belt must be adjusted. If you do not adjust the belt tension and position,
it causes damage to related components and running belt.
* Use hexagon wrench to adjust bolt inside the end-cover.
Location of Wrench and Change of Belt & Roller upon turning direction
Belt Section Wrench movement Roller shift movement Side-drifting
Left
(Fig. 1)
Clockwise Left side backward To the right
Counterclockwise Left side forward To the left
Right
(Fig. 2)
Clockwise Right side backward To the left
Counterclockwise Right side forward To the right

B-2. Repairing and exchanging the Parts B. Repair and maintenance
WalkRo 17
Method of applying oil
Please apply oil after turning off the power.
Spreading oil while operating the product.
while operating the product can cause accidents and damages.
1. Unfasten the tension belt at the end cover loosely after turning off the power.
2. Lift the belt using hands and wash the deck using the oily cloth.
3. Adjusting the belt tension after applying oil enough being careful that
no substance is going in.
4. Idly rotating the belt to spread out the oil idly rotating the belt
for over30 minutes.
CAUTION
CAUTION
* Please check the state of the oil every 1~3 months on average.
(when the belt is not flexible and there is heavy friction)
* Please be careful when adjusting the tension to prevent
leaning to one side as it can cause damage of the belt.
* When adjusting the tension, please turn the wrench left.
Do not turn the wrench without checking the change
in belt movement. Too much turning will push the belt
to one side and can damage it. It is recommended to
turn the wrench by 1/4 or 1/8 revolution at a time for
precise adjustment.
Adjustment of Tension
It is adjustment of distance between front and back rollers to obtain
optimal tension of the belt which is necessary to prevent slipping of
the belt during running.
Belt movement direction
Belt movement direction
1. Turn the power on.
2. Operate the machine at 4km/h.
3. Holding the handgrip, push the belt with your foot to the opposite
direction of running. If the belt momentarily stops (slips), then adjustment
is necessary.
4. Adjust belt tension by turning the adjustment screws left or right using
hexagon wrench. Repeat the process until no slippage occurs.
Adjustment of Side-drifting
After the adjustment of belt tension, adjust side-drifting as follows
1. Increase the belt speed to 6 km/h.
2. Adjust belt balance using hexagon wrench while visually checking
the belt for side-drifting.
3. If no sign of side-drifting shows after 5 minutes, then the balance
of belt has been achieved. If side-drifting occurs within 5 minutes,
repeat the process until balance is achieved.
4. If necessary, take out the motor and adjust belt balance by using
L-wrench as shown in the picture.

The purpose of the signs is to make sure to prevent the danger and please read
carefully and follow the instructions with these signs.
The ‘Caution’ is divided into three categories such as ‘warning’, ‘prohibition’ and ‘caution’
and the meaning of each category is as below.
CAUTION PROHIBITION
PROHIBITION
WARNING
Please make sure to follow the cautions regarding safety as below to use the product safely and prevent danger and accidents.
WARNING
If you do not follow the instructions,
it is possible to be hurt seriously or die
If you do not follow the instructions,
it is possible to break down and for a safety accident to occur.
Please make sure to separate the power plug from the
outlet after using the product, before cleaning the
product and before the maintenance mentioned in
this manual
ㆍSafety accident can be caused by it.
Check that the product is assembled completely before
using it. And never attach any attachment without
recommendation from the manufacturer.
ㆍSafety accident can be caused by it.
Change the running belt with a new one when the belt is worn out.
ㆍAttrited running belt causes static and damage to the motor because of friction
with the foothold and there is possibility of electric shock and safety accident due to this.
Don’t tread on the motor cover.
It causes damage to the product and safety accident.
This product is produced for AC200~240V, 50/60HZ and
high tension currents over 10A are flowing through this
product. So connect the plug to the grounded outlet
according to electricity legislation.
ㆍIf you follow this notice, it can reduce the possibility of
breakdown and electric shock.
Operate this product according to this manual.
In case that there is any damage to the power plug
and the product is not working normally, don’t use
this product.
Don’t locate any inflammables closely to the
power cord or plug.
Don’t put a number of plugs to one outlet.
There are possibilities of electric shock,
fire and the product can stop while
exercising by outage.
Make sure that any foreign substances to not
flow in the driving part of the motor or roller
and don’t touch the driving part when the product
is being operated.
Don’t try to fix and remodel the product
arbitrarily without the qualified technicians.
Don’t install and store the product outdoors and
any places close to water, dusty and humid. And
if the product is installed on a thick carpet,
it can be hard on the product.
If the product is wet or any liquid is poured on
the product, stop using the product and take
proper measures by calling to our AS center.
C-1. Precautions when using the product C. Service
18 HEALTH-ONE CO.,LTD.

PROHIBITION
If you do not follow the instructions,
it is possible to break down and for a safety accident to occur.
If If you do not follow the instructions, it is possible for the product
to get damaged and for the user to sustain an injury.
After using the product and when not using the
product for a long time, turn off the power
switch and then pull the plug out.
Don’t change the speed rapidly. Rapid start and stop
are hard on the user’s body and product. It can cause
the unexpected accidents.
Children under 10 years old, persons with disabilities, elderly and infirm, and pets should not be close to
the product due to risk of safety accidents. If they use the product, please operate the product under the
supervision of a guardian.
Don’t tread on the place back of the belt and close to
the roller.
Don’t touch the running belt while the belt is
rotating.
Don’t use the product with more than one person
together.
When storing the product under the standing situation
Be careful it doesn't fall over. If the product fall down, it can
cause injury to the user and the damage the product.
Don’t keep any substances near the product for your
safety while exercising. (The minimum space is 2 M to
the back and 1 M to both sides.)
When storing the product under the standing situation
Be careful to fall down. If the product fall down, it can
cause the user’s injuries and the product’s damages.
CAUTION
CAUTION
If you do not follow the instructions, it is possible for the product
to get damaged and for the user to sustain an injury.
Stop using the product and consult a doctor immediately
if you feel any pain and difficult breathing while on workout.
Getting off when the running belt stops completely. You can
feel giddiness if you get off right after workout for a long time.
So it is good for you to get off after relaxing for a while.
Please wear the proper jogging suit and running shoes
appropriate for exercise.
Please consult a doctor or workout expert(trainer) before workout
Especially someone who has symptoms such as high pressure, heart diseases
and older than 35 years old should exercise after consulting a doctor or workout expert.
Make a straight posture and look forward under
15 degrees and maintain the balance. If you look
away while on workout, it is possible to
fall down.
Don’t walk backward for your safety.
Exercise under the speed matched your workout
capacity. Never exercise excessively.
THINNERR
SOLVENT
SPEED
2m
C-1. Precautions when using the product C. Service
WalkRo 19

Customer’s right
Chargeable Services (Customer’s Responsibility)
When you call for service, there are some revisions which you must pay even if they are under
the warranty period.
1.In case of a breakdown made by any substances(water, beverage, coffee, toys and so on)
in the product.
2.In case of a breakdown made by putting and dropping heavy things on the product.
3.In case of a visual damage or modification by using organic thinner, benzene and so on.
4.In case of a breakdown by using unqualified parts and expendables not using the genuine parts
and expendables of Health One.
5.In case of a breakdown caused by excessive voltage.
6.In case that there are lost and damaged parts due to the user disassembling
the product arbitrarily.
7.In case of a breakdown caused by unqualified person who is not a technician from Health One
service center.
8.In case of a breakdown caused by natural disaster (lightning, fire, wind, water, gas,
sea wind, earthquake and so on)
9.In case of a breakdown caused by not following the cautions for safety in this manual.
10.In case of a breakdown made by caused at the fault of the customer.
C-2. Service guide C. Service
20 HEALTH-ONE CO.,LTD.
The customer has a ‘right’ to receive a ‘warranty service’ for ‘1 years’ from the date of
purchase if there is breakdown while on using the product.
But some breakdowns caused by customer’s fault and natural disaster can be solved at a cost
even if it is under the warranty period.