Warmup konekt WIRELESS KW-UKHUB User manual
konekt
WIRELESS
BY
Installation and
operating manual
Warmup konekt Wireless Smart Hub
KW-UKHUB
2
Quantity Description
1 Warmup konekt Wireless Smart Hub
1 Plug-in mains adapter
1 Network cable
2 Screws
2 Wall Plugs
1 Quick Start Guide
Package Contents
1 Information about this manual................................................................. 3
2 Hazard information .................................................................................... 3
3 konekt Wireless - Smart Hub..................................................................... 4
4 Start-up ........................................................................................................ 5
4.1 konekt App download and Connection ......................................................... 5
4.2 Pairing devices & adding rooms ..................................................................... 6
5 Troubleshooting.......................................................................................... 6
5.1 Command not conrmed ................................................................................ 6
5.2 Duty cycle........................................................................................................... 6
5.3 Error codes and LED sequence....................................................................... 7
6 Restore factory settings ............................................................................. 7
6.1 Resetting the Smart Hub.................................................................................. 7
6.2 Resetting and deleting the entire installation............................................... 7
7 Maintenance and cleaning ........................................................................ 7
8 General information about radio operation ........................................... 8
9 Technical specications ............................................................................. 8
10 Warranty .................................................................................................... 9
Table of Contents
3
This manual should be read carefully before commencing operation of your
konekt wireless product. Always retain the product manuals for future use.
1 Information about this manual
2 Hazard information
The device is suitable for indoor use only. It must not be exposed to
moisture, vibrations, mechanical loads or temperatures outside of
its rated values.
Do not use a malfunctioning device with visible damage. If you
have any doubts, please have the device checked by a competent
professional.
For safety and licensing reasons (CE/UKCA), unauthorised change
and/or modication of the device is not permitted.
The device and its packaging are not toys; do not allow children to
play with them. Small components such as batteries and packaging
preset a risk of choking or suocation.
Using the device, in any way or for any purpose, other than those
described their in installation and operation manuals invalidates
any warranty or liability.
Use only the 5V DC, 550mA power supply provided with the
device. Connect to an accessible power outlet, such that it can be
disconnected without risk in the event of a fault.
Ensure cables are suitably positioned and axed to prevent risk of
tripping or strangulation.
This device is intended for use in residential, business and
commercial properties only.
Connect the Smart Hub with the router using the supplied network
cable.
Do not open the device except as instructed to by the installation
and operation manual. It does not contain any user serviceable
components.
Important information
Hazard indication
Symbols used:
4
With Warmup konekt Wireless, you can install a smart home heating solution
in just a few steps.
The Smart Hub is the central unit of the Warmup konekt Wireless system. It
connects smartphones via the konekt App and transmits conguration data
and control commands from the App to all Warmup konekt Wireless devices.
The full functionality of the Smart Hub when used with other konekt Wireless
devices is detailed in the User Guide. The User Guide and Online manuals are
available on our website www.warmup.co.uk
3 konekt Wireless - Smart Hub
Front
A
Back
B
E
D
C
(A) System button and LED
(B) QR code and device number (SGTIN)
(C) Screw holes
(D) Network cable socket
(E) Plug-in mains adapter socket
5
4 Start-up
Step 1 - Download the konekt App
Step 2 - Connect Smart Hub
Step 3 - Scan QR Code or Enter Device Number
> 50 cm
Warmup App
If the LED lights up dierently, please follow the instructions in the
app or see “5.3 Error codes and ashing sequence”.
The Smart Hub is now set up and ready for use. Use the konekt App to begin
pairing any additional konekt Wireless devices.
4.1 App download and Connection
6
Ensure you have powered on the device you wish to add to your
konekt Wireless system before pairing. Enter the last four digits
of the device number (SGTIN) in the App or scan the QR code Give
the new device a name and either allocate it to an existing room
or create a new room. Once the device connects it can now be
controlled and congured through the konekt App.
If at least one device does not conrm a command, this may be caused by
radio interference (see “8 General information about radio operation”). The
error will be displayed in the App and it may be caused by:
The duty cycle is a legally regulated limit of the transmission time of
devices in the 868 MHz range. The aim of this regulation is to safeguard
the operation of all devices working in the 868 MHz range. In the 868 MHz
frequency range we use, the maximum transmission time of any device is
1% of an hour (i.e. 36 seconds in an hour). Devices must cease transmission
when they reach the 1% limit until this time restriction comes to an end.
Warmup devices are designed and produced with 100% conformity to this
regulation. During normal operation, the duty cycle is not usually reached.
However, intensively repeated device pairing processes may mean that this
limit is reached in isolated instances during commissioning.
IMPORTANT: If the duty cycle limit is exceeded, the device may stop working
for a brief period. The device will start working normally again after a short
period (max. 1 hour).
4.2 Pairing devices & adding rooms
5 Troubleshooting
5.1 Command not confirmed
• Device cannot receive command signal
• Device is unable to execute the command (load failure, mechanical
fault, etc.)
• Device is defective
5.2 Duty cycle
7
5.3 Error codes and LED sequence
Flashing code Meaning Solution
Permanent
orange
Smart Hub is starting No Action required
Fast ashing
blue
Connection to the server
is being established
Wait until the connection
is established and the LED
lights permanently blue.
Permanent blue Normal operation,
connection to server is
established
You can continue operation.
Fast ashing
yellow
No connection to network
or router
Connect the Smart Hub to
the network/router.
Permanent
yellow
No Internet connection Please check the Internet
connection and rewall
settings.
Long and short
orange ashing
Update in progress Please wait until the update
has been completed
Fast ashing red Error during update Please check the server and
Internet connection. Re-start
the Smart Hub
Fast ashing
orange
Stage before restoring the
factory settings
Press and hold down the
system button again for 4
seconds, until the LED lights
up green.
1x long green
light
Reset conrmed You can continue operation.
1x long red light Reset failed Please try again.
6 Restore factory settings
7 Maintenance and cleaning
Here, only the factory settings of the Smart Hub will be restored. The entire
installation will not be deleted. To reset the Smart Hub:
Here, the entire installation is reset. Once the factory reset is done, the
App must to be un-installed and re-installed. The factory settings of each
of the konekt Wireless devices must also be restored to enable them to be
connected again.
To delete the entire installation the factory reset described above must be
completed again within 5 minutes of the initial factory reset of the Smart
Hub. Wait for the LED to turn blue before performing the 2nd factory reset.
• Disconnect the Smart Hub from the power supply.
• Plug the Smart Hub back in again while pressing and holding the
system button for 4 seconds. The LED will start fast ashing orange.
• Release the system button.
• Press and hold down the system button again for another 4
seconds, until the LED lights up green. If the LED lights up red,
please try again.
• Release the system button to nish.
6.1 Resetting the Smart Hub
6.2 Resetting and deleting the entire installation
The device does not require product specic maintenance. To clean,
use a soft, clean and lint-free cloth. To remove more stubborn
marks, dampen the cloth with warm water. Do not use detergents
or chemicals on the device.
8
8 General information about radio operation
Radio transmission is performed on a non-exclusive RF channel, which
means that there is a possibility of interference occurring. Interference
can also be caused by switching operations, electrical motors or defective
electrical devices.
The range of transmission within buildings can dier greatly from that
available in the open air. Besides the transmitting power and the reception
characteristics of the receiver, environmental factors such as humidity in
the vicinity have an important role to play, as do on-site structural/screening
conditions.
Warmup hereby declares that the Warmup konekt Wireless
radio equipment is compliant with RED Directive 2014/53/EU
and Radio Equipment Regulations 2017. Please scan the QR
Code for the Declaration of Conformity.
Do not dispose of the device(s) with regular domestic waste!
Electronic equipment must be disposed of at local collection
points for waste electronic equipment in compliance with the
Waste Electrical and Electronic Equipment Directive.
Declaration of Conformity
Instructions for Disposal
Warmup konekt Wireless Smart Hub
Product Code KW-UKHUB
Operating Voltage 100 - 240 V AC / 50 Hz
Supply Voltage 5 VDC
Current Consumption 500 mA max.
Power Consumption, Plug-in
Mains Adapter 2.5 W max.
Standby Power Consumption 1.1 W
IP Rating IP20
Ambient Temperature 5 to 35 °C
Dimensions (W x H x D) 118 x 104 x 26 mm
Weight 153 g
Radio Frequency Band 868.0-868.6 MHz, 869.4-869.65 MHz
Maximum Radiated Power 10 dBm max.
Receiver Category SRD category 2
Type Open Area RF Range 400 m
Duty Cycle < 1 % per h/< 10 % per h
Network 10/100 MBit/s, Auto-MDIX
9 Technical Specifications
9
10 Warranty
Warmup plc warrants theses product(s), to be free from defects in the
workmanship or materials, under normal use and service, for a period of
three (3) years from the date of purchase by the consumer. If at any time
during the warranty period the product is determined to be defective,
Warmup shall repair or replace it, at Warmup’s option.
If the product is defective, please either;
Return it, with a bill of sale or other dated proof of purchase, to the place
from which you purchased it, or
Contact Warmup. Warmup will determine whether the product should be
returned or replaced.
This warranty does not cover removal or re-installation costs and shall not
apply if it is shown by Warmup that the defect or malfunction was caused
by failure to follow the instruction manuals, incorrect installation or damage
which occurred while the product was in the possession of a consumer.
Warmup’s sole responsibility shall be to repair or replace the product within
the terms stated above.
WARMUP SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND,
INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING,
DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS
OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. THIS WARRANTY
IS THE ONLY EXPRESS WARRANTY WARMUP MAKES ON THIS PRODUCT. THE
DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY
LIMITED TO THE THREE-YEAR DURATION OF THIS WARRANTY.
This Warranty does not aect your statutory rights.
10
Warmup plc n704 Tudor Estate nAbbey Road nLondon nNW10 7UW nUK
Warmup GmbH nOttostraße 3 n27793 Wildeshausen nDE
Warmup plc
www.warmup.co.uk
Tel: 0345 345 2288
Fax: 0345 345 2299
Warmup- OM- KW_SmartHub- V1.2 2021-06-04_EN
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