Watchguard 4re User manual

Document revision: C

Important Notice

document and supporting data are the exclusive property of Enforcement Video, L.L.C. and

may not be copied and/or reproduced without permission.

Software and firmware updates

WatchGuard Video is committed to the continual testing and improvement of our software and

firmware. As new revisions become available, these updates will be made available to your

agency; fees may apply depending on your licensing agreement.

Manufacturer contact information

WatchGuard Video

Attn: Customer Service Department

415 Century Parkway

Allen, Texas 75013

800-605-6734

customerservice@watchguardvideo.com

Send us your suggestions

We want to hear from you. Tell us about your experience and how you are using WatchGuard

Video products. We will do our best to accommodate any suggestions you may have in future

products.

For U.S. customers, call Customer Service at 800-605-6734 or email us at

customerservice@watchguardvideo.com with your comments, questions, and concerns.

International customers, please contact your local distributor.

Trademark notices

Ubiquiti® and Bullet™ are trademarks or registered trademarks of Ubiquiti Networks, Inc., in

the United States and in other countries.

MikroTik is a registered trademark of SIA Mikrotikls.

Sierra Wireless® is a registered trademark of Sierra Wireless.

3M, Scotch, and Super 33+ are worldwide trademarks or registered trademarks of 3M.

VELCRO® is a registered trademark of Velcro Industries B. V.

ChargeGuard® is a registered trademark of Havis, Inc.

All other marks, names, and logos mentioned herein are the property of their respective

owners.

ii 4RE Vehicle Installation

WGD00085 Revision C

Contents

Introduction 5

About this document 5

Related documents and information

For further information related to installing WatchGuard Video equipment in a vehicle that is

not covered by the 4RE Vehicle Installation Instructions, see the following documents:

l4RE Installation Poster

lWatchGuard Video Bracket Guides

lHiFi Microphone User Guide

l4RE In-Car DVR User Guide

lVISTA Wearable Camera User Guide

lEvidence Library 4 Web User Guide

lEvidence Library Express 3.5 User Guide

Installation training

WatchGuard Video holds factory training courses several times per year for installers to become

certified in WatchGuard Video equipment installation. For more information and to register, go

to http://watchguardvideo.com/training.

64RE Vehicle Installation

WGD00085 Revision C

Preparing for the Installation

In this section...

lPre-installation checklist (page 9)

lStandard installation parts list examples (page 10)

lRecommended tools list (page 12)

lInstallation required practices (page 13)

4RE Vehicle Installation

WGD00085 Revision C 7

Preparing for the Installation

Overview

This section includes information to help you prepare for the in-vehicle installation of the 4RE

DVR and its related components. The section includes:

lPre-installation checklist: Complete the items on this checklist before starting the

installation (page 9)

lStandard installation parts lists: Contains an example of a parts list for a standard 4RE

vehicle installation (page 10)

lRecommended tools list: Shows a list of tools, including some specialized items, you should

have at hand before beginning the installation (page 12)

lInstallation required practices: Lists a number of best practices that WatchGuard Video

requires you to follow as you perform the vehicle installation (page 13)

84RE Vehicle Installation

WGD00085 Revision C

Before Installing the 4RE System in a Vehicle

You can use the following checklist to help you prepare for a successful 4RE system installation

in a vehicle:

Prepare to document the installation for a first-time vehicle (year and/or model), as applicable

Gather all necessary tools for the installation (page 12)

Remove any old video equipment, as applicable

Verify that you have received all the components for the 4RE system that you are installing

(page 10)

Note: If you have any missing or damaged parts, contact WatchGuard

Video Customer Service.

Make sure the mounting brackets are the correct type for the specific vehicle

Note: When installing brackets, follow the instructions included with the

bracket. If you need a copy of the bracket instructions, contact

WatchGuard Video Customer Service.

Determine the installation locations for all components (including brackets and cables)

Determine the wire connection points, for example, vehicle battery location, emergency

light input, brake input, auxiliary input

Roughly lay out the main components in their installation locations to test positioning

Read through the Installation Required Practices (page 13) and add them to your installation

plan

Tip: Use the 4RE installation overview poster as a reference for the installation.

You can download a copy of the installation poster from the WatchGuard Video

website: http://cs.watchguardvideo.com/downloads/

4RE Vehicle Installation

WGD00085 Revision C 9

Preparing for the Installation

Standard Parts Lists

Note: The following parts lists are included as examples. Your installation

equipment order includes the actual parts list for your installation. If you need

additional parts, contact WatchGuard Video Customer Service.

The following table lists the standard parts included for a 4RE system installation (with wireless

upload) in a vehicle:

Qty Part Number Description

1 WGA00428-101 MikroTik Configured Wireless Kit, 4RE In-Car 802.11n (Radio,

Antenna, PoE, 2-10' Ethernet Cables)

1 WGP01394-001 Cable, WiFi Vehicle Antenna Mount, NMO, Drill 3/4" Hole, 17' long

1 WGA00480-101 4RE, HD DVR, Gen 2, 200GB HDD

1 WGA00370-200 4RE, Remote Display Control Panel, Gen 3

1 WGA00496 Front Camera, 4RE, HD Zero Sightline (ZSL)

Or 1 WGA00543 Front Camera, 4RE, HD Panoramic

Or 1 WGA00500 Front Camera, 4RE, HD Mini Zoom

1 WGP01760-200 Camera, Infrared Analog, WMv.2, 114 Degree, 2-Pin Connector

1 WGP01903-001 Cable, 4RE, HDMI, (HD Mini Zoom, Panoramic, ZSL) Straight, 15'

1 WGP01832 Cable, 4RE, HDMI, Port 2 IR Camera, 2-Pin Connect, Straight, 16'

(5000mm)

1 WGP02055-KIT R/A Adapter KIT, HDMI Cables, Dual Mount Bracket, 4RE DVR

1 WGA00382-100 Cable, 4RE, HDMI/Mini, Display ONLY, Straight, 15'

1 WGA00420 Bracket Kit, 4RE, Display, w/ Diamond 1" Ball Mounts & 2" RAM

1 WGP01459-

008-KIT

Bracket Kit, 4RE, Display, Universal Visor Post (Ford PI SUV & Sedan)

1 WGP01443-

001-KIT

Bracket Kit, 4RE, DVR, Universal

1 WGP01487-KIT Bracket Kit, 4RE, DVR, Console Faceplate, 2"

1 WGP362 GPS Antenna, Magnetic Mount

1 WGP02073-

300-KIT

Cable Assembly, DV-1C/4RE, Power/Input, R/A 24'

1 WGA00475-

KIT1-V2

Hi-Fi Microphone Kit 1v.2 (Transmitter, Cradle, Belt clip, Pivot clip, 3'

+ 12' antenna)

1 WGP01475 Bracket, Hi-Fi Microphone, Universal

1 WGA00510-005 Cable Assembly, DVR to Hi-Fi MIC, 180"

10 4RE Vehicle Installation

WGD00085 Revision C

VISTA WiFi standard parts list

Qty Part Number Description

1 WGP412 Cabin Microphone - 7'

1 WGP412-300 Cabin Microphone Extension Cable - 12'

1 WGD00085-KIT Kit, 4RE DVR Installation Kit

1 WGD00089-KIT Kit, 4RE In-Car Video System User Guide

1 WGD00122 Document, Groove Setup Instructions

VISTA WiFi standard parts list

The following table lists the standard parts included when adding integrated VISTA WiFi to the

4RE system installation in a vehicle:

Qty Part Number Description

1 WGA00600 VISTA HD, WiFi Extended Wearable Camera

1 WGA00586-KIT VISTA HD, WiFi Charging Radio Base Kit, incl. Power and Cables

1 WGA00574 4RE, VISTA HD WiFi, Smart PoE Switch

1 WGP02225-203-KIT Bracket, VISTA WiFi base Universal, All-In-One, with Screws

1 WGP02225-202-KIT Bracket Kit, Wi-Fi Base, Universal w/ screws

4RE Vehicle Installation

WGD00085 Revision C 11

Preparing for the Installation

Recommended Tools

The following tools are recommended for installing the 4RE DVR and its related components in a

vehicle:

lDrill and bits, including 3/4-inch bit for antenna mounting

lCoarse sandpaper, 60 or 80 grain

l10-30 feet of 16-20 gauge primary wire for extending input cable connections if necessary

lWire strippers

lWire crimpers

lVarious wrenches and sockets, including 24mm or 15/16-inch open-ended wrench

lPliers

lUtility knife

lTorx® screwdrivers or bits, sizes T20, T15, and T10

l1/16-inch hex screwdriver or Allen® wrench

lElectrical tape and/or heat-shrink tubing

lZip ties

lHand-held butane torch or lighter (Optional)

lLoctite® 312 adhesive and primer

l3M™ Scotch® Super 33+™ tape

12 4RE Vehicle Installation

WGD00085 Revision C

Installation Required Practices

Important! These practices are required by WatchGuard Video. Using them

helps you have a more successful installation experience.

Cables

HDMI cables

Important! The HDMI cables included with the WatchGuard Video installation

kits are customized to be as rugged as possible; however, HDMIcables are very

susceptible to damage. They do not work if kinked or pinched.

Keep the following required practices in mind when working with the system HDMI cables:

lBe careful of cable bends—use no more than a soft S-bend

lLeave the plastic caps on the cable ends until you are ready to connect them to a component

lUse the 10 VELCRO® strips included with each system when you install the HDMIcables

lIf you use zip ties on HDMI cables, make the loops loose enough to allow the cable or cable

bundle to barely spin in the loop

Zip ties that are pulled too tight damage HDMIcables. Be careful not to damage the HDMI

cables if you use a zip tie gun.

Tip: If you are mounting the 4RE DVR in the console, you may need to use the

HDMI right-angle adapter kit to avoid making sharp bends in the HDMI cables

where they connect to the 4RE DVR. For more information and to order the kit,

contact WatchGuard Video Customer Service.

Pulling cables

Pulling cables in the vehicle can be difficult and can damage the cables. If you move a system

from one vehicle to another, consider ordering and installing new cables.

Cameras

Front camera installation

If you are mounting the front camera on a puck:

nInstall the puck on the windshield FIRST to allow the glue to dry.

4RE Vehicle Installation

WGD00085 Revision C 13

Preparing for the Installation

Tip: You can use a hand-held butane torch or lighter to heat the puck. This can

help speed up the installation process (page 21).

Connections

nALWAYS butt-splice and crimp wire connections.

Important! DO NOT use 3M™ ScotchLok™ or similar types of

connectors.

nUse 3M Scotch® Super 33+™ tape to cover any soldered electrical connections.

HiFi Microphone antenna

nALWAYS position and install the HiFi Microphone (HiFi Mic) antenna horizontally.

The antenna inside the HiFi Mic transmitter is horizontal. For good performance, the HiFi Mic

antenna needs to be mounted horizontally to match.

Warning! DO NOT follow the manufacturer's online specifications for installing

the antenna vertically. If you mount the antenna vertically, the HiFi Mic loses 90

percent of its operational range.

Power

nWire power to the battery.

The battery is the cleanest source of power in the vehicle.

Wireless radio

nALWAYS mount the wireless radio in a position where you can easily see its LEDs.

Access to the LEDs is needed for diagnostic purposes.

Important! Do not mount the wireless radio in a location that is difficult to

access, for example, in the console.

14 4RE Vehicle Installation

WGD00085 Revision C

Installing the 4RE System

In this section...

lRecommended installation workflow (page 17)

lInstallation information and procedures for:

oFront and secondary cameras (page 21)

o4RE DVR (page 27) and its display (page 26)

oPoE (power over Ethernet) adapter (page 35) and switch (page 37)

oSmart Power Switch (page 40)

oWireless radio and its antenna (page 29)

oWireless and cabin microphones (page 44)

oVISTA WiFi Base (page 43)

oGPS antenna (page 46)

oConnecting the system to external inputs (page 47)

oConnecting power to the 4RE DVR (page 49)

oConnecting power to the Smart Power Switch (page 41)

lTesting the 4RE DVR installation (page 51)

4RE Vehicle Installation

WGD00085 Revision C 15

Installing the 4RE System

Overview

This section includes a full system installation workflow (page 17). WatchGuard Video

recommends that you follow this workflow for best results.

It also includes individual sections for installing the following components:

lFront and secondary cameras (page 21)

l4RE DVR (page 27) and its display (page 26)

lPoE (power over Ethernet) adapter (page 35) and switch (page 37)

lSmart Power Switch (page 40)

lWireless radio and its antenna (page 29)

lWireless and cabin microphones (page 44)

lVISTA WiFi Base (page 43)

lGPS antenna (page 46)

lConnecting the system to external inputs (page 47)

lConnecting power to the 4RE DVR (page 49)

lConnecting power to the Smart Power Switch (page 41)

The final section provides instructions for testing the 4RE DVR installation (page 51).

16 4RE Vehicle Installation

WGD00085 Revision C

Recommended Installation Workflow

The following steps make up a recommended workflow for installing the 4RE DVRand its related

components:

Warning! Only connect cables when this workflow instructs you to. Connecting

cables out of sequence can damage components.

1. Complete all items in the Before Installing the 4RE System in a Vehicle checklist (page 9).

2. Remove vehicle panels, as needed.

3. Remove cables from their packaging, and roughly lay them throughout the vehicle to verify

routing and length.

Note: If a cable is too short, contact WatchGuard Video customer service

for a longer cable.

4. Install the front camera (page 21):

a. If you are using a puck (rearview mirror button), glue the puck to the windshield.

(page 21)

If you are using a front camera bracket, install the bracket then attach the camera

to it.

b. Connect the HDMIcable to the front camera then run it to the location where you will

install the 4RE DVR, but DONOT connect the cable to the 4RE.

5. Install the 4RE Display (page 26):

a. Position and install the display bracket.

b. Install the bracket-side RAM® ball on the display bracket.

c. On the back of the display, connect the HDMI cable.

d. Install the display-side RAM bracket and ball on the back of the display.

e. Attach the display to the display bracket using the RAMball mount.

f. Run the HDMI cable to the DVR location, but DO NOT connect it to the 4RE.

6. Mount the 4RE DVR (page 27):

a. Install the DVR bracket.

b. Position and loosely install the DVR, but DO NOTconnect cables to it.

4RE Vehicle Installation

WGD00085 Revision C 17

Installing the 4RE System

7. If you have a wireless radio kit, position and install (but DO NOT connect cables):

a. PoE (power over Ethernet) adapter (page 35) or PoE switch (page 37)

Note: If you have a switch in your set of components to be installed,

you should install the switch, not the adapter.

b. Wireless radio (page 29)

If you have a wireless radio kit AND a VISTAWiFi kit, position and install (but DONOT

connect cables):

a. Smart Power Switch (page 40)

b. Wireless radio (page 29)

If you have a VISTA WiFi kit but NO wireless radio kit, position and install (but DO NOT

connect cables):

oSmart Power Switch (page 40)

If you have a mobile data computer (MDC) kit, and/or a modem, AND a

VISTAWiFi kit, position and install (but DO NOT connect cables):

oSmart Power Switch (page 40)

If you have an MDC kit, and/or a modem, but NO VISTA WiFi kit, position and install

(but DO NOT connect cables):

oPoE switch (page 37)

8. If you have a wireless radio kit, install the wireless radio antenna and the radio-to-4RE

Ethernet cables:

a. Mount (drilled, magnetic, or trunk mount) the wireless radio antenna cable then run it to

the wireless radio. (page 30)

b. Connect the antenna cable to the wireless radio.

c. Connect an Ethernet cable from the wireless radio to the Radio connector port on the PoE

adapter/switch or the Smart Power Switch.

d. Connect an Ethernet cable from the DVR connector port on the PoE adapter/switch or the

Smart Power Switch to the Ethernet port on the 4RE DVR.

9. If you have a VISTA WiFi kit but NO wireless radio kit, connect an Ethernet cable from

the DVR connector port on the Smart Power Switch to the Ethernet port on the 4RE DVR.

10. If you have an MDC kit, connect an Ethernet cable from one of the following switch

connector ports to the MDC/laptop:

oPoE switch: One of the numbered connector ports (for example, Port 1)

oSmart Power Switch:Ethernet connector port

11. If you have a modem, connect an Ethernet cable from one of the following switch

connector ports to the modem:

oPoE switch: One of the numbered connector ports (for example, Port 2)

oSmart Power Switch:Base 2 or Ethernet connector port (whichever is available)

18 4RE Vehicle Installation

WGD00085 Revision C

Recommended Installation Workflow

12. If you have a HiFi Microphone kit, install the HiFi Mic and its related components (page

44):

a. Position and install the HiFi Mic antenna on the windshield.

Note: You may need to install two HiFi Mics in some vehicles. For

information on antenna placement in this case, see the HiFi

Microphone User Guide.

b. Install the HiFi Mic bracket and attach the HiFi Mic base to it.

c. Connect the HiFi Mic antenna cable to the HiFi Mic base.

d. Connect the HiFi Mic cable to the HiFi Mic base then run it to the 4RE DVR location (but DO

NOT connect the cable).

13. If you have a VISTA WiFi kit, install the VISTA WiFi Base and its related components

(page 43):

a. Position and install the VISTA WiFi antenna on the windshield.

b. Install the VISTA WiFi bracket and attach the VISTA WiFi Base to it.

c. Connect the VISTA WiFi antenna cable to the VISTA WiFi Base.

d. Connect the VISTA WiFi cable to the VISTA WiFi Base, run it to the Smart Power Switch,

then connect it to the Base 1 connector port on the switch.

14. Install the cabin microphone and run its cable to the 4RE DVR location (but DO NOT connect

the cable). (page 45)

15. Install the GPS antenna and run its cable to the 4RE DVR location (but DO NOT connect the

cable). (page 46)

16. Install the cabin camera and any other secondary cameras, then run their cables to the 4RE

DVR location (but DONOT connect the cables). (page 24)

17. Position the external inputs cable part of the power and external inputs harness (page 47):

a. Run the DVR connector end of the power and external inputs harness to the 4RE DVR

location, but DONOT connect the harness to the 4RE.

b. Run the external inputs cable to the best location for the vehicle, according to your

installation plan.

c. If you installed a PoE adapter (page 35) or a PoE switch (page 37), connect the

orange and brown wires from the external inputs cable to the appropriate component.

d. Connect each remaining sense wire in the external inputs cable to the corresponding

external device input wire, as needed. (page 47)

18. Install the system power cable part of the power and external inputs harness (but DONOT

insert the 7.5 amp fuse in the fuse holder) (page 49):

a. Run the power cable to the vehicle battery location.

b. Connect the red and black wire extensions to the red and black (and drain) wires in the

power cable.

c. Connect the red and black ring terminals to the appropriate vehicle battery posts, but

DONOTinsert the 7.5 amp fuse in the fuse holder.

4RE Vehicle Installation

WGD00085 Revision C 19

Installing the 4RE System

19. If you installed a Smart Power Switch, install the Smart Power Switch power cable (but

DONOT insert the 7.5 amp fuse in the fuse holder) (page 41).

a. Position the Smart Power Switch end of the power cable near the Smart Power Switch

location, but DO NOT connect it to the switch.

b. Run the power cable to the shut-off timer location.

c. Connect the red and black wire extensions to the red and black (and drain) wires in the

power cable, as needed.

d. Connect the red and black ring terminals to the appropriate shut-off timer connections, as

needed, but DO NOT insert the 7.5 amp fuse in the fuse holder.

20. Connect the following cables to the 4RE DVR, as applicable:

a. Cabin microphone cable to the Cab Mic connector port

b. Display HDMI cable to the Display connector port

c. All camera cables to their appropriate connector ports

d. HiFi Microphone cable to the Wireless Mic connector port

e. GPS cable to the GPS connector port

Note: If you are mounting the 4RE DVR in the console, you may need to

use the HDMI right-angle adapter kit to avoid making sharp bends in the

HDMI cables where they connect to the 4RE DVR. For more information

and to order the kit, contact WatchGuard Video Customer Service.

21. If you installed a Smart Power Switch, connect the Smart Power Switch power cable to

the +12 VDC connector port on the switch.

22. Connect the system power and external inputs harness to the External Inputs/Power

connector port on the 4RE DVR.

23. Insert the 7.5 amp fuse into the Smart Power Switch power cable fuse holder.

24. Insert the 7.5 amp fuse into the system power cable fuse holder.

25. Test the installation (page 51).

20 4RE Vehicle Installation

WGD00085 Revision C

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