Water Right Sanitizer Plus Series Service manual

Sanitizer Plus Series®
Water Conditioners

TABLE OF CONTENTS
Preinstallation Instructions for Dealers . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Bypass Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Programming Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8
Operating Displays and Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10
Start-up Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-13
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-22
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Your Sanitizer Series water conditioners are precision built, high quality products. These units will deliver
conditioned water for many years to come, when installed and operated properly. Please study this manual carefully
and understand the cautions and notes before installing. This manual should be kept for future reference. If you have
any questions regarding your water conditioner, contact your local dealer or Water-Right at the following:
Water-Right, Inc.
1900 Prospect Court • Appleton, WI 54914
Phone: [phone] • Fax: [phone]
YOUR WATER TEST
Hardness gpg
Iron ppm
pH number
*Nitrates ppm
Manganese ppm
Sulphur yes/no
Total Dissolved Solids
*Over 10 ppm may be harmful for human consumption. Water
conditioners do not remove nitrates or coliform bacteria, this
requires specialized equipment.

PREINSTALLATION INSTRUCTIONS FOR DEALERS:
BYPASS VALVE:
3
The manufacturer has preset the water treatment unit’s sequence of cycles, cycle times, salt dose,
exchange capacity and salt dose refill time.
The dealer should read this page and guide the installer regarding hardness, day override, and time of
regeneration, before installation:
For the installer, the following must be used:
• Program Installer Settings ... Hardness, Day Override (preset to 6 days), and Time of
Regeneration (preset to 2 a.m., with brine tank refill to occur four hours prior; see Operating
Displays and Instructions for more details)
• Read Normal Operating Displays
• Set Time of Day
• Read Power Loss & Error Display
For the homeowner, please read operating displays and instructions.
WATER SOFTENERS:
During operation, the normal user display is time of day and gallons per minute.
Flow Rate, Capacity Remaining and Days to a Regeneration are optional displays but are not normally
used. Each of these can be viewed by pressing NEXT to scroll through them. When stepping through any
programming, if no buttons are pressed within 5 minutes, the display returns to a normal user display.
Any changes made prior to the 5 minute time out are incorporated.
To quickly exit any Programming, Installer Settings, etc., press SET CLOCK. Any changes made prior to
the exit are incorporated. If desired, two regenerations within 24 hours are possible with a return to
the preset program. To do a double regeneration:
1. Press the REGEN button once. “REGEN TODAY” will flash on the display.
2. Press and hold the REGEN button for three seconds until a regeneration begins.
Once the valve has completed the immediate regeneration, the valve will regenerate one more time
at the preset.
The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure
in order to perform control valve repairs or maintenance. The 1" full flow bypass valve incorporates four
positions, including a diagnostic position that allows a service technician to have pressure to test a system
while providing untreated bypass water to the building. Be sure to install bypass valve onto main control
valve, before beginning plumbing. Or, make provisions in the plumbing system for a bypass. The bypass
body and rotors are glass-filled Noryl®and the nuts and caps are glass-filled polypropylene. All seals are
self-lubricating EPDM to help prevent valve seizing after long periods of non-use. Internal “O” Rings can
easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated independently by red arrow
shaped handles. The handles identify the direction of flow. The plug valves enable the bypass valve to
operate in four positions.

4
1. NORMAL OPERATION POSITION: The inlet and outlet handles point in the direction of flow
indicated by the engraved arrows on the control valve. Water flows through the control valve for normal
operation of a water softener. During the regeneration cycle this position provides regeneration water to
the unit, while also providing untreated water to the distribution system (Fig. 1).
2. BYPASS POSITION: The inlet and outlet handles point to the center of the bypass. The system is
isolated from the water pressure in the plumbing system. Untreated water is supplied to the building
(Fig. 2).
3. DIAGNOSTIC POSITION: The inlet handle points toward the control valve and the outlet handle
points to the center of bypass valve. Untreated supply water is allowed to flow to the system and to the
building, while not allowing water to exit from the system to the building (Fig. 3). This allows the service
technician to draw brine and perform other tests without the test water going to the building.
NOTE: The system must be rinsed before returning the bypass valve to the normal position.
4. SHUT OFF POSITION: The inlet handle points to the center of the bypass valve and the outlet handle
points away from the control valve. The water is shut off to the building. The water treatment system will
depressurize upon opening a tap in the building. A negative pressure in the building combined with the
softener being in regeneration could cause a siphoning of brine into the building. If water is available
on the outlet side of the softener, it is an indication of water bypassing the system (Fig. 4)
(i.e. a plumbing cross-connection somewhere in the building).
NORMAL OPERATION POSITION
Figure 1
DIAGNOSTIC POSITION
Figure 3
BYPASS POSITION
Figure 2
SHUT OFF POSITION
Figure 4

5
GENERAL INSTALLATION & SERVICE WARNINGS
The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments.
There is a small amount of “give” to properly connect the piping, but the water softener is not designed to
support the weight of the plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may
be used on black “O” Rings, but is not necessary. Avoid any type of lubricants, including silicone, on red
or clear lip seals.
Do not use pipe dope or other sealants on threads. Teflon®tape must be used on the threads of the 1" NPT
inlet and and outlet, the brine line connection at the control valve, and on the threads for the drain line
connection. Teflon®tape is not used on the nut connections or caps because “O” Ring seals are used.
The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic Service
Wrench, #CV3193-01. If necessary pliers can be used to unscrew the nut or cap. Do not use a pipe wrench
to tighten nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer.
SITE REQUIREMENTS
• water pressure – 25-100 psi • current draw is 0.5 amperes
• water temperature – 33-100°F (0.5-37.7°C) • the plug-in transformer is for dry locations only
• electrical – 115/120V, 60Hz uninterrupted outlet
• the tank should be on a firm level surface
1. The distance between the drain and the water conditioner should be as short as possible.
2. Since salt must be periodically added to the brine tank, it should be located where it is
easily accessible.
3. Do not install any water conditioner with less than 10 feet of piping between its outlet and
the inlet of a water heater.
4. Do not locate unit where it or its connections (including the drain and overflow lines) will
ever be subjected to room temperatures under 33°F.
WELL WATER INSTALLATION MUNICIPAL INSTALLATION
INSTALLATION:

6
6. INLET/OUTLET PLUMBING: Be sure to install Bypass Valve onto main control valve before
beginning plumbing. Make provisions to bypass outside hydrant and cold hard water lines at this
time. Install an inlet shutoff valve and plumb to the unit’s bypass valve inlet located at the right rear
as you face the unit. There are a variety of installation fittings available. They are listed under
Installation Fitting Assemblies, page 21-22. When assembling the installation fitting package (inlet
and outlet), connect the fitting to the plumbing system first and then attach the nut, split ring and “O”
Ring. Heat from soldering or solvent cements may damage the nut, split ring or “O” Ring. Solder
joints should be cool and solvent cements should be set before installing the nut, split ring and “O”
Ring. Avoid getting solder flux, primer, and solvent cement on any part of the “O” Rings, split rings,
bypass valve or control valve. If the building’s electrical system is grounded to the plumbing, install a
copper grounding strap from the inlet to the outlet pipe. Plumbing must be done in accordance with
all applicable local codes.
7. DRAIN LINE: First, be sure that the drain can handle the backwash rate of the system. Solder joints
near the drain must be done prior to connecting the drain line flow control fitting. Leave at least 6"
between the drain line flow control fitting and solder joints. Failure to do this could cause interior
damage to the flow control. Install a 1/2" I.D. flexible plastic tube to the Drain Line Assembly or discard
the tubing nut and use the 3/4" NPT fitting for rigid pipe (recommended). If the backwash rate is
greater than 7 gpm, use a 3/4" rigid drain line. Where the drain line is elevated but empties
into a drain below the level of the control valve, form a 7" loop at the discharge end of the line so that
the bottom of the loop is level with the drain connection on the control valve. This will provide an
adequate anti-siphon trap. Piping the drain line overhead <10 ft is normally not a problem. Be sure
adequate pressure is available (40-60 psi is recommended). Where the drain empties into an overhead
sewer line, a sink-type trap must be used. Run drain tube to its discharge point in accordance with
plumbing codes. Pay special attention to codes for air gaps and anti-siphon devices.
NOTE: Drain line nut will not be supplied for units having a backwash rate greater than 7 gpm.
8. BRINE TANK CONNECTION: Install the 3/8" O.D. polyethylene tube from the Refill Elbow to the
Brine Valve in the brine tank.
9. OVERFLOW LINE CONNECTION: An overflow drain line is recommended where a brine
overflow could damage furnishings or the building structure. Your softener is equipped with a brine
tank safety float which greatly reduces the chance of an accidental brine overflow. In the event of a
malfunction, however, an overflow line connection will direct the “overflow” to the drain instead of
spilling on the floor where it could cause considerable damage. This fitting is an elbow on the side of
the brine tank. Attach a length of 1/2" I.D. tubing to fitting and run to drain. Do not elevate overflow
line higher than 3" below bottom of overflow fitting. Do not “tie” this tube into the drain line of the
control valve. Overflow line must be a direct, separate line from overflow fitting to drain, sewer, or
tub. Allow an air gap as per the drain line instructions.
CAUTION: Never insert a drain line into a drain, sewer
line, or trap. Always allow an air gap
between the drain line and the wastewater
to prevent the possibility of sewage being
back-siphoned into the conditioner.

7
TIME HOUR
SET
2:00
AM
1. Set time of day:
1 2
TIME MINUTES
SET
3
CURRENT DAY
SET
MON
4
PROGRAMMING PROCEDURES:
NOTE: The manufacturer has preset the unit so that the gallons between regenerations will be
automatically calculated after the hardness is entered.
STEP 1 – Press NEXT and +simultaneously for 3 seconds.
STEP 2 – HARDNESS: Set the amount of hardness in grains per gallon (default 20) using
the +or —buttons. The allowable range is from 1 to 150 in 1 grain increments.
Note: If a resin media is used in the softener, increase the grains per gallon if soluble
iron is present (1ppm = 4 gpg). This display will show “–nA– (not available)”
if “FILTER” is selected or if “AUTO” is not factory set.
Press NEXT to go to step 3. Press REGEN if you want to exit.
STEP 3 – DAYS BETWEEN REGENERATION (DAY OVERRIDE): The manufacturer has factory
set 6 DAYS as the default. This is the maximum number of days between regenerations. If
this is set to “OFF”, regeneration initiation is based solely on gallons used. If any number
is set (allowable range from 1 to 28), a regeneration initiation will be called for on that
day even if a sufficient number of gallons were not used to call for a regeneration.
Set Day Override using +or —buttons (6 is recommended):
• set number of days between regeneration (1 to 28); or
• set to “OFF”
NOTE: This valve has the capability of regenerating up to six times in
one day. This can be observed by using the —button to toggle below
once a day regeneration (see example to right). These settings are
typically used in twin system configurations or in commercial settings.
Press NEXT to go to step 4. Press REGEN if you need to return to the
previous step.
2. Programming:
Time of day should only need to be set after extended power outages or when daylight saving time begins
or ends. If an extended power outage occurs, the time of day will flash on and off indicating that the time
should be reset.
STEP 1 – Press SET CLOCK.
STEP 2 – CURRENT TIME (HOUR): Set the hour of the day using +or —buttons.
AM/PM toggles after 12. Press NEXT to go to step 3.
STEP 3 – CURRENT TIME (MINUTES): Set the minutes using +or —buttons. If it is desired to
back up to the previous step press REGEN button once. Press NEXT to go to step 4.
STEP 4 – CURRENT DAY: Set the day of the week using +or —buttons. Pressing NEXT will exit
SET CLOCK and return to the general operating display (page 10).
REGENS/DAY REGEN
SET
4 / DAY
Example: Indicates unit set
to regen 4 times in one day.

STEP 4 – REGENERATION HOUR: The manufacturer has factory set 2:00 A.M. as the default. This
is the hour of day for regeneration and can be reset by using +or —buttons. “AM/PM”
toggles after 12. The default time is 2:00 a.m. (recommended for a normal household).
Press NEXT to go to step 5. Press REGEN if you need to return to the previous step.
STEP 5 – REGENERATION MINUTES: Set the minutes using +or —buttons. Press NEXT to
go to step 6. Press REGEN to return to previous step. To initiate an immediate manual
regeneration, press and hold the REGEN button for three seconds. The system will begin
to regenerate immediately. The control may be manually stepped through the regeneration
cycles by pressing REGEN.
STEP 6 – ALARM BUZZER:The manufacturer has factory set ON as the default. Alarm will sound
immediately after regeneration if there is no salt or if another error has occurred. Turn the
alarm OFF or ON using +or —buttons. Press NEXT to exit installer programming.
REGEN TIME HOUR
SET
2:00
AM
REGEN TIME MINUTES
SET
2:00
AM
4
12
5
ALARM BUZZER
SET
ON
6
DAYS BETWEEN REGEN
SET
6
WATER HARDNESS
SET
20
GR
1 2 3
OPERATING DISPLAYS AND INSTRUCTIONS:
TIME OF DAY MON
GPM
2:408
PM
CAPACITY REMAINING
GPM GAL
1600
8
The user can scroll
between the displays
as desired.
8
1. GENERAL OPERATION: When the system is operating, one of four displays may be shown.
Pressing NEXT will alternate between the displays.
1. CURRENT TIME OF DAY and GPM
2. FLOW RATE which is the current treated water flow rate through the system in Gallons Per Minute
3. CAPACITY REMAINING which is the gallons that will be treated before the system signals a
regeneration cycle
4. DAYS TO A REGEN is the number of days left before the system goes through a regeneration
cycle, based on the days override value

34
9
If the system has called for a regeneration that will occur at the preset time of regeneration,
the words “REGEN TODAY” will appear on the display.
If a water meter is installed, “GPM” flashes on the display when water is being treated,
indicating gallons per minute going through the system.
2. REGENERATION MODE: Typically a system is set to regenerate
at a time of no water usage. If there is a demand for water when
the system is regenerating, untreated water will be delivered.
When the system begins to regenerate, the display will change to
include information about the step of the regeneration process and
the time remaining for that step to be completed. The system runs
through the steps automatically and will reset itself to provide
treated water when the regeneration has been completed.
3. MANUAL REGENERATION: Sometimes there is a need to
regenerate before the control valve calls for it. This may be
needed if a period of heavy water use is anticipated or when
the system has been operated without salt.
• To initiate a manual regeneration at the next preset
regeneration time, press and release REGEN. The words
“REGEN TODAY” will flash on the display to indicate
that the system will regenerate at the next regeneration
time (set in Programming, steps 4 and 5). If you pressed
the REGEN button in error, pressing the button again will
cancel the command.
• To initiate a manual regeneration immediately, press and
hold the REGEN button for three seconds. The system will
begin to regenerate immediately. This command
cannot be cancelled.
Once a manual regeneration is initiated, the unit will go into the FILL position. This position allows water
to enter the brine tank until it reaches the proper level. Once this position is complete, you will notice a
240 Minute (4 hours) SOFTENING position. This 4-hour window allows the salt to dissolve and achieve
proper brine strength. During these FILL and SOFTENING positions, you will have softened water
available for use. Once the unit advances to the BACKWASH position and subsequent positions
thereafter (see Start Up Instructions for regeneration sequence), the water softener will deliver water,
but it will be untreated.
IMPORTANT: With the Dry Salt Storage Feature, the brine tank will refill 4 hours before the actual
regeneration occurs. You may experience a small amount of noise for a short period of time at 10:00
p.m. (with typical setting) on the night that regeneration is to occur. This noise is only the brine tank
filling and at no time during this process will you be without treated water.
BACKWASH
8:22
REGENERATION MODE
MANUAL REGENERATION
REGEN TODAY MON
GPM
2:408
PM
REGEN TODAY and TIME OF DAY
will flash alternately if a regeneration
is expected tonight.
FLOW RATE
GPM
8.0
DAYS TO A REGEN
GPM
3
8

10
4. POWER LOSS AND BATTERY REPLACEMENT:
The AC transformer comes with a 15 foot power cord and is
designed for use with the control valve; the transformer should
only be used in a dry location.
In the event of a power outage, the control valve will remember
all settings and time of day. If an extended power outage occurs,
the control valve will keep time of day until the battery is depleted.
When the battery becomes depleted, the only item that needs to
be reset is the time of day and will be indicated by the time of
day flashing. All other settings are permanently stored in the
nonvolatile memory.
If a power loss occurs and the time of day flashes, this indicates that
the battery is depleted. The time of day should be reset and the non-
rechargeable battery should be replaced. The battery is a 3 Volt
Lithium Coin Cell type 2032 and is readily available at most stores.
To access battery location, remove front cover (see diagram on
page 14 for battery location).
5. CHECK SALT INDICATOR AND AUDIBLE ALARM: This control valve is equipped with a Low Salt
Warning to alert homeowners that the system is operating in a low salt condition. This usually indicates
that the salt level in the brine tank is too low to operate properly. If “CHECK SALT” appears on the screen,
there will usually be an audible alarm that sounds also (if turned on), alerting you to these conditions.
To turn off alarm: If the audible alarm sounds due to a low salt condition, press any button on the
face of the control valve to turn off. If salt is not added to the brine tank before the next regeneration, the
CHECK SALT indicator will alarm again.
IMPORTANT: If you feel that the salt level is adequate (at least 1/3 full) in the brine tank, please contact
the dealer that installed your system for service.
6. ERROR MESSAGE: If the word “ERROR” and a number are
alternately flashing on the display record the number and contact
your dealer for help. This indicates that the control valve was not
able to function properly.
6. BRINE TANK MAINTENANCE AND SALT: Refill the brine tank
as necessary, making sure at least 1/3 of the brine tank is full at all
times. Without proper salt levels, the water softener may not
operate properly.
Because “typical” settings of this water softener include a dry salt storage feature (no water in brine tank
between regeneration), the manufacturer recommends the use of solar salt for best results. The brine tank
is manufactured for the use of solar, pellets or rock salt. Do not use block salt. If pellet or rock salt is
used, a cleaning of the brine tank every six months is recommended. If the dry salt storage feature is not
being utilized, block salt may be used.
CAUTION: Do not use any resin cleaners, nor place any resin cleaners
into the brine tank. Furthermore, do not use any salt that
indicates it is an iron cleaning salt or that contains any
cleaning additives. This may be harmful to the water softener
and for human consumption. Consult dealer for proper
cleaning instructions.
ERROR
BATTERY REPLACEMENT

11
• After installation is complete, rotate bypass handles to bypass mode (see Fig.2 on page 4).
• Turn on water and check for leaks.
• Fully open a cold water faucet — preferably a laundry sink or bathtub without an aerator.
• Allow water to run until clear to rid pipes of debris which may have occurred during installation.
System regeneration sequence is in the following order. (If it is desired to change this sequence, please
refer to the Dealer Manual or contact the manufacturer.)
1) BRINE TANK REFILL
2) 4 HOURS (240 minutes) OF SOFTENING MODE WHILE SALT IS DISSOLVING
3) BACKWASH
4) BRINE DRAW AND SLOW RINSE
5) FAST RINSE
6) END (return to service)
The system is now ready for filling with water and for testing.
1. With the softener in the bypass mode (Fig. 2 on page 4) and the control valve in normal operation
where the display shows either the time of day or the gallons remaining, manually add 3" of water to
the regenerant tank.
NOTE: If too much water is put into the brine tank during softener start up, it could result in a
“salty water” complaint after the first regeneration.
During the first regeneration the unit will draw out the initial volume of brine/regenerant and refill it
with the correct preset amount.
2. Press and hold the REGEN button until the motor starts. Release button. The display reads “FILL” and the
remaining time in this step is counting down. Check to verify that the regenerant tank is filling at a rate
of 1/2 gallon per minute. Since the regenerant tank was already filled in Step 1 press REGEN again
and the display will read SOFTENING 240 (During a full regeneration this will be a 4 hour period for
salt to dissolve). Press REGEN again to put the valve into “BACKWASH.” Unplug the transformer so that
the valve will not cycle to the next position. Open the inlet handle of the bypass valve very slightly
allowing water to fill the tank slowly in order to expel air.
CAUTION: If water flows too rapidly, there will be a loss of
media to the drain.
3. When the water is flowing steadily to the drain without the presence of air, slowly open the inlet valve.
Restore power and momentarily press the REGEN button to advance the control to the “BRINE” position.
4. The bypass is now in the diagnostic mode (Fig. 3 on page 4). Check to verify that water is being
drawn from regenerant tank with no air leaks or bubbles in the brine line. There should be a slow flow
to the drain.
5. Momentarily press REGEN again until the display reads “RINSE.” There should be a rapid flow to the
drain. Unplug transformer to keep the valve in the “RINSE” position. Allow to run until steady, clear and
without air. While the unit is rinsing load the brine tank with water softener salt. Restore power.
6. Place bypass valve in the normal operating mode (Fig. 1 on page 4) by opening the outlet bypass
handle. Press REGEN and the unit will return to the service position with time of day being displayed.
START-UP INSTRUCTIONS:

12
Timer does
not display
time of day
A. transformer unplugged A. reconnect transformer
B. no power at outlet B. repair or use working outlet
C. defective transformer C. replace transformer
D. defective PC board D. replace PC board
Timer does not
display correct
time of day or
time of day
flashes
A. outlet is on a switch A. use unswitched outlet
B. power outage; transformer was unplugged
from either wall outlet or from PC board
B. reset time of day and replace battery
(see instructions on page 10)
C. defective PC board C. replace PC board
“Check Salt”
appears on
screen with
audible alarm
A. low salt in brine tank A. push any button on cover to stop alarm
and add salt to brine tank
B. plugged injector and/or injector screen B. clean or replace injector and screen
C. drain line plugged or restricted C. clear drain line restriction
D. chlorine generator probes are dirty D. clean or replace chlorine generator
E. system drawing in air E. tighten fittings in brine system
F. system “short brining”
F. clean brine line flow control, check for
bridging or hardened salt around brine
well, increase brine refill time
No softening/
filtering display
when water is
flowing
A. bypass valve in bypass position A. put bypass in service position
B. meter cable disconnected B. reconnect PC board
C. restricted/stalled meter turbine C. remove meter and check for debris
D. defective meter D. replace meter
E. defective PC board E. replace PC board
Unit regenerates
at wrong time
of day
A. past power outage A. reset time of day
B. incorrect time of day displayed B. reset time of day
C. time of regenerant set incorrectly C. reset time of regeneration
D. control set at “on 0” D. check with regeneration time option in
programming
E. control set at “NORMAL + on 0” E. check with regeneration time option in
programming
TROUBLESHOOTING GUIDE:
PROBLEM CAUSE CORRECTION

Valve stalled in
regeneration
A. motor not operating A. replace motors
B. no power at outlet B. repair outlet or use working outlet
C. defective transformer C. replace transformer
D. defective PC board D. replace PC board
E. broken drive gear or drive cap assembly E. replace gear or drive cap assembly
F. broken piston retainer F. replace drive cap assembly
G. broken main or regenerant piston G. replace main or regenerant piston
Valve does
not regenerate
automatically
when REGEN
button is pressed
A. transformer unplugged A. connect transformer and PC board power
B. no power at outlet B. restore power
C. broken drive gear or drive cap assembly C. replace gear or drive cap assembly
D. defective PC board D. replace board
Valve does
not regenerate
automatically
but does when
REGEN button is
pressed
A. bypass valve not in normal operating mode A. see bypass diagrams on page 4
B. meter disconnected B. reconnect to PC board
C. obstructed meter turbine C. clear obstruction
D. defective meter D. replace meter
E. programming error E. review programming
F. defective PC board F. replace board
“Error” followed
by code #
“Error” code 1001 —
unable to recognize
start of regeneration
“Error” code 1002 —
unexpected stall
“Error” code 1003 —
motor ran too long
Timed out trying
to reach next cycle
position
If other codes
appear, contact
factory
A. valve has just been serviced
A. press NEXT and REGEN for 3 seconds or
momentarily unplug power source from
PC board
B. foreign material stuck in valve B. check piston and spacer stack for
obstruction
C. excessive piston resistance C. replace piston(s) and spacer stack assembly
D. piston not in home position D. press NEXT and REGEN or momentarily
unplug PC board power
E. motor gears not fully engaged — motor
wires broken — failed motor E. check motor wiring
F. center drive gear reflector dirty or
damaged — missing or broken gear F. replace or clean drive gear(s)
G. drive bracket incorrectly aligned on
backplate G. reset drive bracket
H. PC board is damaged or defective H. replace PC board
I. PC board incorrectly aligned on drive bracket I. reset PC board onto drive bracket
13
PROBLEM CAUSE CORRECTION

14
REPLACEMENT PARTS:
2
7
1
3
5
4
6
FRONT COVER AND DRIVE ASSEMBLY
Item No. Part No. Description Qty.
1CV3540S-A Black cover 1
CV3540-WS-A Gray cover 1
2CV3107-1 Motor 1
3CV3106-1 Drive bracket & spring clip 1
4CV3554WS PC board, CC 1
5CV3110 Drive gear, 12 x 36 3
6CV3109 Drive gear cover 1
7CV3002CC Drive assembly, CC -
CV3526 Transformer, 110V-12V 1
CV3543 Optional weather cover 1
NOTE: Battery Location

15
6
8
10
11
7 9
7
12
4
2
3
5
1
13
14
NOTE:Not available on
1¼" valve.
REPLACEMENT PARTS:
PISTON ASSEMBLY
Item No. Part No. Description Qty.
1CV3005 1" spacer stack assembly 1
CV3430 1.25" spacer stack assembly 1
2CV3004 Drive cap assembly 1
3CV3135 O-ring 228 1
4
CV3011 1" piston assembly downflow 1
CV3011-01 1" piston assembly upflow 1
CV3407 1.25" piston assembly downflow 1
5CV3174 Regenerant piston 1
6CV3180 O-ring 337 1
7CV3105 O-ring 215 1
8CV3556 Screw, 1/4-20x1-1/2 18-8SS 1
9CCI-00318337 Nut, 1/4 -20 HEX 18-8SS 1
10 CV3016 QC2 clamp assembly (includes screw & nut) 1
11 CV3452 O-ring 230 1
12 CV3015 WS1 QC2 tank adapter assembly (includes O-rings) 1
13
CV3001 1" body assembly downflow 1
CV3001UP 1" body assembly upflow 1
CV3020 1.25" body assembly downflow 1
14 CV3541 Drive backplate 1

16
REPLACEMENT PARTS:
BYPASS VALVE
Item No. Part No. Description Qty.
1CV3151 Nut, 1" quick connect 2
2CV3150 Split ring 2
3CV3105 O-ring 215 2
4CV3145 Bypass rotor, 1" 2
5CV3146 Bypass cap 2
6CV3147 Bypass handle 2
7CV3148 Bypass rotor seal retainer 2
8CV3152 O-ring 135 2
9CV3155 O-ring 112 2
10 CV3156 O-ring 214 2

17
INJECTOR ASSEMBLIES
Item No. Part No. Description Qty.
1CV3176 Injector cap 1
2CV3152 O-ring 135 1
3CV3177 Injector screen 1
4CV3010-1Z Injector assembly plug 1
5
CV3010-1A A injector assembly, BLACK
1
CV3010-1B B injector assembly, BROWN
CV3010-1C C injector assembly, VIOLET
CV3010-1D D injector assembly, RED
CV3010-1E E injector assembly, WHITE
CV3010-1F Finjector assembly, BLUE
CV3010-1G Ginjector assembly, YELLOW
CV3010-1H H injector assembly, GREEN
CV3010-1I Iinjector assembly, ORANGE
CV3010-1J Jinjector assembly, LIGHT BLUE
CV3010-1K Kinjector assembly, LIGHT GREEN
not shown CV3170 O-ring 011, lower *
not shown CV3171 O-ring 013, lower *
* The injector plug and the injector each use one lower and one upper o-ring
REPLACEMENT PARTS:
1
2
3
6
4
5
CHLORINE GENERATOR ASSEMBLY
Item No. Part No. Description Qty.
1JCP-P-6 Polytube 3/8 " insert 1
2JCPG-6PBLK Nut compression, 3/8" black 1
3CV3395 Chlorinator, NPT WR body assembly 1
4CV3163 O-ring 019 1
5CH4615 Locking clip 1
6CV3195-01 Refill port plug assembly 1
ASSEMBLIES
CV3395-A Complete chlorinator assembly 1

DRAIN LINE ASSEMBLY 3/4"
Item No. Part No. Description Qty.
1CH4615 Elbow locking clip 1
2CPKP10TS8-BULK Optional insert, 5/8" tube 1
3CV3192 Optional nut, 3/4" drain elbow 1
4CV3158-01 Drain elbow, 3/4" NPT with O-ring 1
5CV3163 O-ring 019 1
6CV3159-01 DLFC retainer assembly 1
7
CV3162-007 0.7 DLFC for 3/4" elbow
1
CV3162-010 1.0 DLFC for 3/4" elbow
CV3162-013 1.3 DLFC for 3/4" elbow
CV3162-017 1.7 DLFC for 3/4" elbow
CV3162-022 2.2 DLFC for 3/4" elbow
CV3162-027 2.7 DLFC for 3/4" elbow
CV3162-032 3.2 DLFC for 3/4" elbow
CV3162-042 4.2 DLFC for 3/4" elbow
CV3162-053 5.3 DLFC for 3/4" elbow
8CV3331 Drain elbow and retainer assembly
Items 2 and 3, nut and insert are only used with 1/2" I.D.
by 5/8" O.D. polytubing. For other piping material, the
3/4" NPT is used.
Proper DLFC orientation
directs water flow towards
the washer face with
rounded edge and lettering.
Water
Flow
3/4" NPT
18
REPLACEMENT PARTS:

19
WATER METER & METER PLUG
Item No. Part No. Description Qty.
1CV3151 Nut, 1" QC 1
2CV3003 Meter assembly, includes items 3 & 4 1
3CV3118-01 Turbine assembly 1
4CV3105 O-ring 215 1
5CV3003-01 Meter plug assembly 1
6CV3013 Optional mixing valve 1
REPLACEMENT PARTS:

20
REPLACEMENT PARTS:
2
3
4
5
6
7
8
10
1
9
11
BRINE TANK ASSEMBLY
Item No. Part No. Description Qty.
1CG2191-49 Brine tank cover, injection molded WR 1
CG2180 Brine tank cover, standard 1
2CH1072-01 Optional 18" diameter salt grid 1
CH1080 Optional 24" diameter salt grid 1
3
CG21833CB1C00 18" x 33" brine tank, black 1
CG21840CB1C00 18" x 40" brine tank, black 1
CG22441CB1C00 24" x 41" brine tank, black 1
4CH1030-27 4" x 27" brine well (18 x 33 BT) 1
CH1030-34.5 4" x 34.5" brine well (18 x 40, 24 x 40 BT’s) 1
5CH1018 2 piece overflow set 1
6CH4500-48 474 air check assembly, 1/2" x 48" 1
7CH4640-32 474 float assembly, 32" w/ 2 grommets 1
8CH4600-50 474 safety brine valve w/ .5 gpm flow control 1
9CH7016 Cap 4" brine well 1
10 CH4626 Nut safety brine valve stand off 1
ASSEMBLIES
11 CH4700-27WR-1 .5 gpm safety float assembly, 18" x 33"
CH4700-34.5WR-1 .5 gpm safety float assembly, 18" x 40"
SAFETY FLOAT BRINE ELBOW
Item No. Part No. Description Qty.
1CH4655 474 .5 gpm flow control 1
2CV3163 O-Ring 019 1
3CH4613 3/8" elbow cap 1
CH4612 1/2" elbow cap 1
4CH4615 Elbow locking clip 1
5CJCPG-5PBLK 3/8" compression nut 1
CJCPG-8PBLK 1/2" compression nut 1
6FP10332 Poly tube insert 1
1
2
34
5
6