Wave wifi Tidal wave User manual

Page 1

Connecting directly via ethernet port with Laptop:

1.) Open a web browser and type in 192.168.89.1 in the URL bar at the top.

2.) From the network scan page, connect to a network that you are familiar with.

3.) The connection should read, “(Three dots)..., Checking IP, Got Internet”.

Connecting wirelessly with a Router:

1.) Connect wirelessly to the router that your EC unit is PHYSICALLY connected to via laptop, tablet or smartphone.

2.) Open a browser and at the top URL bar type: 192.168.89.1

3.) Once on the interface page of the unit, click on a network and type in a passowrd if needed.

4.) The connection should read “(Three dots)..., Checking IP, Got Internet”.

HOW TO CONFIGURE / OPERATE:

1. Plug one end of the ethernet cable provided into the ethernet port of the unit.

2. Plug the other end of the ethernet cable into the POE (Power Over Ethernet) injector.

3. Plug the power supply into the POE injector (Both lights on the POE should show solid green).

4. Plug the POE injector into the ethernet port of a laptop, computer or router.

*When plugging into a router it will be the “internet” or “WAN” port.*

AVE

WiFi

Laptop Computer

Ethernet end plugs into laptop or router.

Power adapter plugs

into wall socket.

One 3’ Antenna Per Wi Fi Frequency.

One for 2.4GHz and One for 5GHz.

Both antennas are Dual Band.

One Wi-Fi Rubber duck antenna per

frequency. One for 2.4GHz and One for

5GHz. Both antennas are Dual Band.

Wirelessly connect to your

onboard router and Manage your

Tidal Wave network sources all

from one comprehensive browser

based interface.

Plug the end of the wall

adapter into the input of

the POE

Wall Socket

1 Gig PoE Ethernet Port

One Main

Cellular Antenna

One Secondary

Cellular Antenna

Frequencies Going

to Shore

Frequencies From

Shore to Ship

Scan

Stats

Settings

Weather

Social Media

Favorites

-55 dBm

-0 dBm

-75 dBm

-13 dBm

Channel: 0 Mobile Data 1

Mobile Data 2

Xfinity

ATT5gwYhrX

WaveWiFiAP

Channel: 0

Channel: 6

Channel: 11

Connection: Mobile Data 1

IP: 10.58.77.12 (DHCP)

Internet: Verizon

NOTE: If you have mobile broadband devices installed and

need to reset them (i.e. adding and/or removing SIM cards,

etc.), please disconnect any existing connections below, then

click on the red “X” next to “Internet:” on the top right to reset

the devices.

Available wireless networks

(32)

Channels Graph

Sort networks by:

Signal strength only Security, then signal

Current connection (Click here to disconnect.)

AVE

WiFi

When connecting the cables be sure that you

check that all connections are making contact.

If there is no connection between the center

core of the antenna cable and the pin of the “N”

connector there will be poor reception

performance from the system.

Ethernet Cable

Main & Secondary

5GHz Antenna

Main & Secondary

2.4GHz Antenna

Main & Secondary

Cellular Antenna

Wi-Fi Signal

Cell Tower Signal

Wi-Fi Signal

Back View of Tidal Wave

Quick Tips

1. Wave WiFi suggests not using Internet Explorer as a

browser to manage Wave systems.

2. Type in the APN of your cellular provider BEFORE

inserting the SIM. See Page 3.

3. WE SUGGEST NOT FAVORITING YOUR “MOBILE

DATA 1” CONNECTION. Favoriting this connection could

result in excessive data charges on your cellular plan.

4. Power cycle the system when changing out SIM cards.

5. Lowering the transmission power on the settings page

can sometimes improve connection in a crowded marina.

Did you get all of your accessories?

***Wave WiFi suggests Initial setup be with a Laptop.***

x2 -3ft Dual Band Antennas

PoE Injector

x2 Dual Band Wi-Fi Rubber

Duck Antennas

25ft CAT5e Cable

Small Cellular SMA Antenna

Cell Antenna + Cable with SMA

x2 Ultra Flex 400 Low Loss

x2 Spare N Connectors

AVE

WiFi

TIDAL WAVE

Quick Start Guide

Page 2

Connecting to the TIDAL WAVE

Connect the Tidal Wave ethernet cable to your

computer’s Ethernet port or to a router. If

using a router make sure that your laptop or

tablet is WIRELESSLY connected to the router

that the device is PHYSICALLY connected to.

If your computer is directly connected via

ethernet cable to the Tidal Wave, then after

several seconds your computer should receive

an IP address from the system. (Windows

computers will generally show the message

icon “Connected” at the bottom of the screen).

Please be sure that the browser you are using

is up to date. It may be best to use Mozilla

Firefox or Google Chrome if you have the

option. Next, Open your browser and type: “

192.168.89.1 ” into the address bar and press

“enter”. The Network Scan page will then

open. Depending on the device you are using

to manage the Tidal Wave system; the page

looks similar to this. (SEE figure 2a.)

Scanning for HotSpot Networks

If necessary you can refresh the network list by

clicking the “Scan” tab to the left. The list of

wireless networks (HotSpots) is ordered by

signal strength: the strongest signals are

indicated by the color GREEN. You will also

see ORANGE or RED for weaker signals.

These bars will also fluctuate as the signal

changes around you. To connect to a Hotspot,

click on the HotSpot name (SSID). There will

be a drop down once you click on the network

you are trying to connect to. In the blank space

type in a password. The Unit will then attempt

to negotiate a connection with the remote

Hotspot. During this process the screen will

show “Three dots (...), Checking IP, Got

Internet”. Do not click on anything until this

process is completed. Afterwards click the

network that you are connected to, to see your

current network status. (SEE figure 2a.)

The Serial# and firmware version of your unit is on the “Settings

Page”.

The Tidal Wave power consumption is regulated PoE 12v -- 1A.

Try power cycling the unit initially. Meaning to power it off and

then on again. This should last 30 secs and should be the Tidal

Wave as well as the router it is connected to.

If you are seeing poor performance in the gain of your system then

check the low loss antenna cable connections. Make sure that the

connectors are on securely and screwed on tightly so that the gold

pin is in place. If you re-terminated the low loss antenna cable be

sure that it is soldered and crimped (If necessary for the connector).

This is usually done by a professional installer.

Be sure that you are not overpowering or underpowering your

Tidal Wave and causing it to fail.

Favoriting Hotspots

TIDAL WAVE Settings

Clicking on the “Settings” tab opens the above

page. “Disabling EC Firewall” removes your

protection from access by other network users.

However, it may be necessary to disable this

feature to access some HotSpots. Clicking

“reboot” disconnects the Tidal Wave from the

current hotspot and also refreshes the

connection. You may have to reconnect after a

reboot if the hotspot is not a favorited network.

You can also statically set the wireless side of

the Tidal Wave in settings at the bottom left of

the page. (Please be sure that you understand

IP addressing when changing this function.)

1.) Connect to the network that you want to favorite.

2.) Once connected, click the yellow star to the left of the network

bar to favorite the Wi-Fi network source.

TIP: You can see a full listing of all favorited networks in the

“favorites” link to the left of the screen. You can also delete

a network from your favorites in this same location.

Follow Prompts for Splash Pages / Captive Portals

Troubleshooting your TIDAL WAVE

Scan

Stats

Settings

Weather

Social Media

Favorites

-55 dBm

-0 dBm

-75 dBm

-13 dBm

Channel: 0 Mobile Data 1

Mobile Data 2

Xfinity

ATT5gwYhrX

WaveWiFi AP

Channel: 0

Channel: 6

Channel: 11

Connection: Mobile Data 1

IP: 10.58.77.12 (DHCP)

Internet: Verizon

NOTE: If you have mobile broadband devices installed and

need to reset them (i.e. adding and/or removing SIM cards,

etc.), please disconnect any existing connections below, then

click on the red “X” next to “Internet:” on the top right to reset

the devices.

Available wireless networks

(32)

Channels Graph

Sort networks by:

Signal strength only Security, then signal

Current connection (Click here to disconnect.)

AVE

WiFi

Figure 2a.

Scan

Stats

Settings

Weather

Social Media

Favorites

Select:

Firewall

Reboot

Wi-Fi Transmit Power

Current settings:

(Local)

Current Connection:

Use Static IP

IP Address:

MAC:

Netmask:

Gateway:

Internet IP Address:

ISP:

City:

Region/State:

Country:

Latitude:

Longitude:

IP Type:

10.58.77.32

12:13:AA:BB:CD:45

255.255.255.192

10.58.77.33

204.156.181.120

Verizon

Seattle

Washington

United States

47.6062

-122.3321

DHCP

IP Address: 192.168.89.1

MAC: 1a:2b:3c:4d:hd:6f

Netmask: 255.255.255.0

Change settings

Auto

NOTE: It is not possible to change the IP settings for mobile broadband connections. Also, it is

recommended that you reboot this unit after making changes to the static IP settings above. Lastly, please

remember to turn off the static IP option prior to connecting to a different hotspot.

Connection: Mobile Data 1

IP: 10.58.77.12 (DHCP)

Internet: Verizon

AVE

WiFi

TIDAL WAVE

Quick Start Guide

AVE

WiFi

Page 3

Scan

Stats

Settings

Weather

Social Media

Favorites

Mobile Data Interfaces

NOTE: Updating the settings for a mobile data interface will automatically reset the device, disconnecting

any active internet connection from it. Typically, the reset process can take up to 1 minute. You can then

try reconnecting to it after this time period has elapsed.

Mobile Data 1 Settings

Device IMEI: 225544886459821

Protocol: Modem autodetecting protocol

APN:

SIM Card PIN Code:

PAP/CHAP Username:

PAP/CHAP Password:

Authentication Type:

Allowed Network Modes:

Modem Ready Delay:

LTE UMTS GSM CDMA TD-SCDMA

(Leave all unchecked if unsure)

None

0 sec

Verizon

Connection: Mobile Data 1

IP: 10.58.77.12 (DHCP)

Internet:

AVE

WiFi

Scan

Stats

Settings

Weather

Social Media

Favorites

-55 dBm

-0 dBm

-75 dBm

-13 dBm

Channel: 0 Mobile Data 1

Mobile Data 2

Xfinity

ATT5gwYhrX

WaveWiFi AP

Channel: 0

Channel: 6

Channel: 11

Connection: Mobile Data 1

IP: 10.58.77.12 (DHCP)

Internet: Verizon

NOTE: If you have mobile broadband devices installed and

need to reset them (i.e. adding and/or removing SIM cards,

etc.), please disconnect any existing connections below, then

click on the red “X” next to “Internet:” on the top right to reset

the devices.

Available wireless networks

(32)

Channels Graph

Sort networks by:

Signal strength only Security, then signal

Current connection (Click here to disconnect.)

AVE

WiFi

Ex. Cellular Settings Ex. Network Scan Page

Cellular Configuration

1. Before trying to connect to a cellular network, insert the SIM (you should hear a click), go to the “settings page” and type in the APN. (Your cellular provider

should have this information). Fill out as much information as you can in this section. Most cellular networks only need the APN. Save the settings.

2. Power Cycle (Turn off) your Tidal Wave for at least 45sec - 1min. Then power it back on and wait 1min for the Tidal Wave to finish booting up all processes.

3. On the scan page, check to make sure that the Mobile Data 1 network shows the cellular providers name in parentheses. If it shows “searching” or “attempting”,

please wait until it reads the providers name then click “Mobile Data 1” and connect.

4. If it does not connect then check your “APN” in the settings area. If the APN is not correct then type in the correct information and save the settings. You will

then need to repeat steps 2 - 3.

5. Wave WiFi strongly recommends not favoriting your “Mobile Data 1” connection. Favoriting this connection can result in excessive data charges from your cellular

provider. Also if you decide to favorite your Mobile connection your Tidal Wave will continually default to the cellular connection and your wi-fi will be intermittent.

6. To check your connection status look to the right uppermost half of the screen. You should see:

a. Your current connection.

b. Your current IP address given to you by the connection you are receiving your internet service from.

c. Whether or not you have internet on the device.

d. Your usage on this connection (Per Day).

7. To switch SIM cards first disconnect from your current connection. You can either click the “internet” check mark at the top right of the screen, or you can click