Welbilt CREM ONE Series User manual

ONE
User Manual
UM_EN
Part No.: 1964195_06

ONE
2Original instructions.
CONTENTS
CONTENTS 2
MANUAL REVISIONS 5
NOTIFICATIONS 6
· Explanation of descriptions 6
GENERAL 7
· Introduction 7
· General instructions 7
· Warnings & Precautions 8
· Warnings & Precautions (continued) 9
· Warnings & Precautions (continued) 10
· Precautions 10
· Intended use 11
· Packaging 11
· Delivery inspection 12
· Long-term storage requirements 12
· Machine disposal requirements 13
· Caution 13
TECHNICAL SPECIFICATIONS 14
· Machine data 14
· Accessories 14
· Machine description 15
· External dimensions 15
BUTTONS AND CONTROLS 16
· 1B Version 16
· 2B versions 16
INSTALLATION AND START UP 17
· Machine positioning 17
· Hydraulic supply types 17
· Filling the water tank 18
· Mains water connection 18
· Water lter requirements 19
· Boiler pressure and temperature information 19
· Drain connection checklist 20
· Electrical connection checklist 20

ONE
3
Original instructions.
CONTENTS
· Electrical connection checklist (continued) 21
· Initial starting procedure 21
· Machine handling tips 21
OPERATION 22
· Inserting the portalter in the group 22
· Espresso brewing 22
· Steaming and frothing milk 23
· Dispensing hot water 23
CLEANING AND CARE 24
· Cleaning reminders 24
· Daily cleaning – At the end of each working day be sure to: 24
· Daily ushing 24
· Weekly cleaning or Periodical cleaning and care – Once per week be sure to: 25
· Weekly cleaning with espresso machine detergent 25
USER PROGRAMMING 1B 26
· User interface 1B 26
· Adjusting boiler temperature 26
USER PROGRAMMING 2B 27
· User Interface 2B 27
· Barista menu - Access & browsing 27
· Gradual soft preinfusion (GSP) menu (Rotary pump versions only) 27
· Temperature adjustment 28
· ECO mode 28
· Heating element On/O 28
· Clock menu 29
· Auto On/O menu 29
· Shot screen adjustment 29
· Counters menu 30
· Temperature units 30
· Date format 30
· USB communication (LFPP version only) 31
· Barista knob resolution (LFPP version only) 31
PRESSURE PROFILING MENU 32
· Manual mode: Access 32
· Manual mode: Initial PP pressure 32

ONE
4Original instructions.
· Manual mode: Run the shot 32
· Manual mode: Save recipe 32
· Recipe mode: Choose recipe 33
· Recipe mode: Recipe graph information 33
· Recipe mode: Run the shot 33
MACHINE ALERTS 34
· Alarms & Warnings 34
TROUBLESHOOTING 35
· Machine faults 35
· Brewing faults 35
· Limescale faults 35
Thank you for choosing the ONE espresso machine. We hope you enjoy it!
CONTENTS

ONE
5
Original instructions.
MANUAL REVISIONS
Rev. # Date TSB# Description
01 July 25, 2019 none Release rst draft for technical review.
02 Oct. 28, 2019 none Add programming information.
03 Nov. 12, 2019 none Add compliance and certication notes.
04 Nov. 14, 2019 none Combine EU and US version information into single user
manual.
05 Apr. 03, 2020 #257 Software update. 1B (1.05) / 2B (1.09)
06 Apr. 27, 2020 none Filter installation instructions added
07

ONE
6Original instructions.
NOTIFICATIONS
i
There are ve dierent levels of notication intensity within this manual, as identied by the signal
words DANGER, WARNING, IMPORTANT, NOTE and PRO TIP. The level of risk and importance of the
notication is determined by the following denitions. Always observe the warnings to ensure safety
and prevent potential injury and product damage.
Important:
Alerts against unsafe practices. Observe Important notications to ensure food safety,
prevent possible minor personal injury, or damage to the machine.
WARNING:
Indicates a potentially hazardous situation which, if the WARNING is ignored, could result
in serious injury or even death.
DANGER:
INDICATES AN IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT AVOIDED,
WILL LIKELY RESULT IN SERIOUS INJURY AND EVEN DEATH.
Note:
Gives additional information which may be helpful during the operation, routine
maintenance, and cleaning of the machine.
Pro Tip:
Gives helpful hints and suggestions from the manufacturer that take the guesswork out of
choosing settings and care intervals.
· Explanation of descriptions

ONE
7
Original instructions.
GENERAL
Please read this user manual
carefully before using the
machine.
This manual contains
important instructions
regarding safe intended use of
the machine.
Do not discard this manual,
it will be useful for future
reference. If damaged or lost,
request a new copy from the
manufacturer/distributor.
Machine installation and
certain maintenance
operations should only be
performed by qualied service
personnel.
All safety instructions and
warnings contained in this
manual should be observed
at all times to ensure
safe installation, use, and
maintenance.
Do not attempt to remove
covers or safety shields to
access the interior of this
machine or make repairs.
Repairs should be made by
an authorised technician or
service centre.
Owners are liable for ensuring
that users have been properly
trained to operate the machine
and understand the potential
risks involved.
The owner or installer will be
liable for all non-authorised
modication of the machine.
Non-authorised alteration or
modication of the machine
will immediately void the
manufacturer’s warranty.
This manual references the
machine at the time of sale.
The commercial availability of
subsequent versions including
modications, upgrades or
adaptations does not oblige
the manufacturer to apply
any changes to this machine,
nor is it obliged to update the
documentation supplied.
The manufacturer reserves
the right to withdraw currently
available manuals whenever
deemed appropriate and
reasonable.
Periodically, some updates
and changes may be required
for this machine. In this
event, a technician will be
responsible for ensuring the
change is made in accord with
manufacturer’s specications.
· Introduction
· General instructions

ONE
8Original instructions.
Install the machine in a
horizontal position and
away from heat sources and
ammable objects.
Appliance is only to be installed
in locations where its use and
maintenance is restricted to
trained personnel. Access to
the service area is restricted
to persons having knowledge
and practical experience of
the appliance, in particular as
far as safety and hygiene are
concerned.
This machine should only be
installed on a water-resistant
work surface that is capable
of adequately supporting the
machine’s weight.
The appliance is not suitable
for installation in an area where
a water jet could be used. This
appliance must not be cleaned
with a water jet or a pressure
washer.
The appliance is not suitable
for outdoor use, where it would
be exposed to severe weather
or extreme temperatures.
The instructions for appliances
connected to the water mains
by detachable hose-sets shall
state that the new hose-sets
supplied with the appliance are
to be used and that old hose-
sets should not be reused.
Use the inlet hose included
with the machine to connect
it to the water mains in
accordance with the national
rules applicable in the country
where machine is installed.
Plug the machine into a
properly installed, earth
grounded electrical outlet with
line voltage that matches the
specications for the machine.
For appliances not tted with a
supply cord and a plug, means
for disconnection must be
incorporated in the xed wiring
in accordance with the wiring
rules.
Ensure that the power supply
voltage does not uctuate by
more than 6%.
Position the power cable so that
users cannot trip over it. Keep
the power cable away from
sharp edges and heat sources.
Do not remove or disable any
of the mechanical, electrical,
or thermal protection safety
equipment.
If supply cord is damaged,
it must be replaced by the
manufacturer, its service agent
or similarly qualied persons in
order to avoid a hazard.
GENERAL
· Warnings & Precautions
Note: The manufacturer is not liable for damage to persons or
property resulting from failure to follow the instructions and
warnings listed below when installing and using this machine.

ONE
9
Original instructions.
GENERAL
· Warnings & Precautions (continued)
In case of emergency, (e.g.,
the machine catches re or
becomes unusually hot or
noisy), disconnect the power
immediately and turn o the
water supply.
If the machine is not going to
be used for an extended period
of time, disconnect the power.
When disconnecting the power,
pull the plug rather than the
cable.
Keep all hazardous packaging
materials, such as plastic bags,
styrofoam, and staples, out of
reach of children.
Before performing maintenance
and/or moving the machine,
disconnect the machine from
the power supply and wait for it
to cool down.
To ensure fault-free
machine operation, only
use manufacturer-approved
replacement parts and
accessories.
When packed for storage, store
the machine in a dry place with
an ambient temperature above
5ºC. Boxes may be stacked up
to three units high of the same
model. Do not place other
heavy items on top of the box.
If the machine is likely to be
exposed to temperatures
below 0ºC during handling
and transport, make sure
that service personnel empty
the boiler and water system.
(The machine’s boiler and
water system are empty when
delivered from the factory.).
Never immerse the machine,
plug or power cable in water, as
there is a risk of electric shock.
Place the machine out of reach
of children.
This appliance is not intended
for use by persons (including
children) with reduced
physical, sensory or mental
capabilities, or lack of
experience and knowledge,
unless they have been given
supervision or instruction
concerning use of the
appliance by a person
responsible for their safety.
Note: safety regulation not
valid for Europe.
Specic safety regulation
for Europe: This appliance
can be used by children aged
from 8 years and above and
persons with reduced physical,
sensory or mental capabilities
or lack of experience and
knowledge if they have
been given supervision or
instruction concerning use of
the appliance in a safe way
and understand the hazards
involved. Children shall
not play with the appliance.
Cleaning and user maintenance
shall not be made by children
without supervision.

ONE
10 Original instructions.
GENERAL
· Warnings & Precautions (continued)
Do not use the machine if
the power cable or plug is
damaged, or the machine
has been dropped. Contact a
service technician for repairs or
to ensure that it is safe for use.
Do not place any liquids on the
machine.
Do not touch the machine’s hot
surfaces or dispensing equipment.
Do not touch the machine if
your hands or feet are wet.
Do not operate the machine if
any part except the dispensing
equipment is wet.
Do not block the vents with
rags or other objects.
Do not insert foreign objects
into the vents.
Check the drain regularly to
make sure that waste water is
emptying properly.
· Precautions
Before performing maintenance
and/or moving the machine,
disconnect the machine from
the power supply and wait for it
to cool down.
Do not place any liquids on the
machine.
This appliance must not be
cleaned with a pressure washer.
Never immerse the machine,
plug or power cable in water, as
there is a risk of electric shock.
Do not touch the machine’s
hot surfaces or dispensing
equipment.
Do not touch the machine if
your hands or feet are wet.
Do not operate the machine if
any part except the dispensing
equipment is wet.
Place the machine out of reach
of children.
This appliance can be used
by children from age 8 and
above and persons with
reduced physical, sensory, or
mental capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the appliance
in a safe way and understand
the hazards involved.
Children shall not play with the
appliance.
Cleaning and user maintenance
shall not be made by children
without supervision.
Do not use the machine if
the power cable or plug is
damaged, or the machine
has been dropped. Contact a
service technician for repairs or
to ensure that it is safe for use.
Do not block the vents with
rags or other objects.
Do not insert foreign objects
into the vents.
Check the drain regularly to
make sure that waste water is
emptying properly.
Children should be supervised
to ensure that they do not play
with the appliance.