Welbilt Cleveland 24CGM Instruction manual

Read the manual thoroughly.
Improper installation, operation or
maintenance can cause property
damage, injury or death.
!
Installation, Operation & Maintenance Manual
This manual is updated as new information and models are released. Visit our website for the latest manual.
Convection Steamer
Part# - KE004031-2 C
MODELS:
24/36CGM,
CEM, CSM, CDM
42CKGM, CKEM,
CKSM, CKDM
36CGM16300,
36CEM1648,
36CSM16,
36CDM16
For your future reference.
Model # ______________________________________
Serial # _______________________________________
Visit www.clevelandrange.com to locate a
service or sales representative in your area.
September 2019

STATEMENT OF RESPONSIBILITIES /
DÉCLARATION DES RESPONSABILITÉS /
DECLARACIÓN DE RESPONSABILIDADES
This document is for use y experienced
and trained Qualified Cleveland Range,
LLC Authorized Service Representatives
who are familiar with oth the safety
procedures, and equipment they
service. Cleveland Range, LLC assumes
no lia ility for any death, injury,
equipment damage, or property damage
resulting from use of, improper use of,
or failure to use the information
contained in this document. Cleveland
Range, LLC has made every effort to
provide accurate information in this
document, ut cannot guarantee that
this document does not contain
unintentional errors and omissions.
The information in this document may
e su ject to technical and
technological changes, revisions, or
updates. Cleveland Range, LLC
assumes no lia ility or responsi ility
regarding errata, changes, revisions, or
updates.
Qualified Cleveland Range, LLC
Authorized Service Representatives are
o ligated to follow industry standard
safety procedures, including, ut not
limited to, OSHA regulations, and
disconnect / lock out / tag out
procedures for all utilities including
steam, and disconnect / lock out / tag
out procedures for gas, electric, and
steam powered equipment and / or
appliances.
All utilities (gas, electric, water and
steam) should e turned OFF to the
equipment and locked out of operation
according to OSHA approved practices
during any servicing of Cleveland Range
equipment
Qualified Cleveland Range, LLC
Authorized Service Representatives are
o ligated to maintain up-to-date
knowledge, skills, materials and
equipment.
Ce document est destiné à l’usage des
Représentants de Service qualifiés et
autorisés de Cleveland Range, LLC qui
possèdent l’expérience et la formation ainsi
que la onne connaissance des mesures
de sécurité et du matériel qu’ils
entretiennent.
Cleveland Range, LLC décline toute
responsa ilité pour tout cas de décès,
lessure, dommage matériel ou dommage
aux iens résultant de l'utilisation, de la
mauvaise utilisation ou du manquement
d’utilisation des renseignements contenus
dans ce document.
Cleveland Range, LLC s’est efforcé à
fournir des renseignements précis dans ce
document mais ne peut garantir que ce
document soit exempt d’erreurs et
d’omissions non intentionnelles.
Les renseignements contenus dans ce
document peuvent être assujettis à des
changements techniques et technologiques,
des révisions ou des mises à jour.
Cleveland Range, LLC décline toute
o ligation ou responsa ilité concernant les
errata, modifications, révisions ou mises à
jour.
Les Représentants de Service qualifiés et
autorisés de Cleveland Range, LLC sont
tenus de se conformer aux mesures de
sécurité normalisées de l’industrie, y
compris, mais sans s'y limiter, les
réglementations de l'OSHA, les procédures
de dé ranchement / verrouillage /
étiquetage relatives à tous les services
pu lics, dont l’approvisionnement en
vapeur, et les procédures de
dé ranchement / verrouillage / étiquetage
relatives aux équipements et/ou appareils
fonctionnant au gaz, à l’électricité et à la
vapeur.
Au cours de tout entretien d’un appareil
Cleveland Range, tous les services pu lics
(gaz, électricité, eau et vapeur) doivent être
FERMÉS au niveau de l’appareil et le
dispositif de fonctionnement doit être
verrouillé suivant les pratiques approuvées
de l’OSHA.
Les Représentants de Service qualifiés et
autorisés de Cleveland Range, LLC sont
tenus d’actualiser en permanence leurs
connaissances, compétences, matériel et
équipement.
Este documento está destinado para el uso
de los Representantes de Servicio
calificados y autorizados de Cleveland
Range, LLC quienes cuentan con la
experiencia y la capacitación así como el
uen conocimiento de las medidas de
seguridad y de los equipos que mantienen.
Cleveland Range, LLC, declina toda
responsa ilidad en caso de cualquier
fallecimiento, lesiones, daños al equipo o
daños a la propiedad resultantes de la
utilización, del uso inde ido o de la falta de
utilización de la información provista en este
documento.
Cleveland Range, LLC se ha esforzado en
suministrar información precisa en este
documento, pero no puede garantizar que
este documento esté exento de errores y de
omisiones no intencionales.
La información contenida en este
documento podría estar sujeta a cam ios
técnicos o tecnológicos, revisiones o
actualizaciones. Cleveland Range, LLC
declina toda o ligación o responsa ilidad
con respecto a erratas, modificaciones,
revisiones o actualizaciones.
Los Representantes de Servicio calificados y
autorizados de Cleveland Range, LLC tienen
la o ligación de seguir los procedimientos
estándar de seguridad de la industria; los
cuales incluyen pero no se limitan a los
reglamentos de la OSHA (La Administración
de la Seguridad y Salud Ocupacionales), los
procedimientos de desconexión, cierre y
etiquetado relativos a todos los servicios
pú licos incluyendo el suministro de vapor y
los procedimientos de desconexión, cierre y
etiquetado para los equipos y/o aparatos
que funcionan a ase de gas, electricidad o
vapor.
Cuando se esté dando servicio o
mantenimiento a un aparato de Cleveland
Range, todos los servicios pú licos (gas,
electricidad, agua y vapor) de en estar
APAGADOS para el equipo en cuestión y se
de e seguir el procedimiento de cierre de
operaciones de acuerdo con las prácticas
apro adas por la OSHA.
Los Representantes de Servicio calificados y
autorizados de Cleveland Range, LLC tienen
la o ligación de actualizar constantemente
sus conocimientos, destrezas, materiales y
equipamiento.

WARNING: Improp r
installation, op ration,
adjustm nt, alt ration,
s rvic or maint nanc
can caus prop rty
damag , injury or d ath.
R ad th installation
and op rating
instructions thoroughly
b for installing,
op rating or s rvicing
this quipm nt.
FOR YOUR SAFETY
Do not stor or us
gasolin or any oth r
flammabl liquids and
vapours in th vicinity of
this or any oth r
applianc .
AVERTISSEMENT : Tout
mauvais pratiqu n matièr
d’installation, d
fonctionn m nt, d réglag ,
d modification, d’ ntr ti n ou
d maint nanc p ut caus r
d s dommag s matéri ls, d s
bl ssur s ou la mort. Lis z la
totalité d s instructions
d’installation t d’utilisation
avant d’install r, d’utilis r ou
d’ ntr t nir c t équip m nt.
POUR VOTRE SÉCURITÉ
N pas ntr pos r ou
utilis r d' ss nc ou
d'autr s liquid s ou
vap urs inflammabl s à
proximité d c t appar il
ou d tout autr appar il.
Ne pas pulvériser des aérosols dans le
voisinage de cet appareil alors qu'il est en
fonctionnement.
Cet appareil ne doit pas être utilisé par des
personnes dont les capacités physiques,
sensorielles ou mentales sont réduites, ou
des personnes dénuées d'expérience ou de
connaissance, sauf si elles ont pu énéficier,
par l'intermédiaire d'une personne
responsa le de leur sécurité, d'une
surveillance ou d'instructions préala les
concernant l'utilisation de l'appareil.
Cet appareil n'est pas destiné à être utilisé
par des enfants et ils doivent être surveillés
pour s'assurer qu'ils ne jouent pas avec
l'appareil.
Conservez ce manuel pour votre référence.
ADVERTENCIA: La ind bida
instalación, op ración,
ajust , modificación,
s rvicio o mant nimi nto
pu d ocasionar daños a la
propi dad, l sion s o
mu rt . L a d t nidam nt
las instruccion s d
instalacion y d op ración
ant s d instalar, pon r a
funcionar o dar s rvicio a
st quipo.
PARA SU SEGURIDAD
No guard ni us gasolina
o cual squi ra otros
líquidos o vapor s
inflamabl s n las
c rcanías d ést o
cualqui r otro aparato.
No pulverice aerosoles en las
proximidades de este aparato
mientras está en funcionamiento.
Este aparato no de e ser utilizado por
personas con capacidades físicas,
sensoriales o mentales reducidas, o
que no tengan la experiencia y los
conocimientos adecuados, a menos
que estas personas hayan reci ido
supervisión e instrucciones en cuanto
al uso del aparato por la persona
responsa le de la seguridad de ellas.
Guarde este manual para su
referencia.
FOR YOUR SAFETY / POUR VOTRE SÉCURITÉ /
PARA SU SEGURIDAD
Do not spray aerosols in the vicinity of
this appliance while it is in operation.
This appliance is not to e used y
persons with reduced physical, sensory
or mental capa ilities, or lack of
experience and knowledge, unless they
have een given supervision or
instruction concerning use of the
appliance y a person responsi le for
their safety.
This appliance is not for use y children
and they must e supervised not to play
with it.
Retain this manual for your reference.
The boiler base Tabletop is NOT a
supporting surface. Death, Injury or
Equipment Damage will result from
mounting or placing anything on the
Tabletop.
When the ON/OFF lever is turned to the
OFF position, Steamer will remain HOT
for some time. Avoid contact with hot
surfaces and steam.
Death, Injury or Equipment Damage can
result from touching any component inside
this appliance when the power is
connected.

Improper installation, operation, adjustment, alteration,
service or maintenance can cause property damage,
injury or death. Read the installation and operating
instructions thoroughly efore installing, operating or
servicing this equipment. / Toute mauvaise pratique en
matière d’installation, de fonctionnement, de réglage, de
modification, d’entretien ou de maintenance peut causer des dommages
matériels, des lessures ou la mort. Lisez la totalité des instructions
d’installation et d’utilisation avant d’installer, d’utiliser ou d’entretenir cet
équipement. / La inde ida instalación, operación, ajuste, modificación,
servicio o mantenimiento puede ocasionar daños a la propiedad, lesiones o
muerte. Lea detenidamente las instrucciones de instalacion y de operación
antes de instalar, poner a funcionar o dar servicio a este equipo.
Surfaces and product may e hot! Wear protective
equipment. /Les surfaces et le produit peuvent être
chauds! Portez un équipement de protection. / ¡Las
superficies y el producto pueden estar calientes!
Utilice equipo protector.
Stand clear of product discharge path
when discharging hot product. /
Écartez-vous du chemin de décharge
d’un produit chaud. / Permanezca
alejado de la ruta de descarga del
producto al vaciar producto caliente.
Keep hands away from moving parts and pinch points.
/ Gardez les mains loin des pièces mo iles et des
points de pincement. / Mantenga las manos lejos de
piezas movi les y puntos de presión muy localizada.
Hot product and surfaces. / Produit et
surfaces chaudes. / Producto y
superficies calientes.
Do not touch. / Ne pas toucher. / No
la toque
Do not clim , sit or stand on equipment. / Il ne faut pas
monter, s'asseoir ni se tenir de out sur l'équipement. /
No su irse, ni sentarse ni pararse so re el equipo.
Pressurized device. / Appareil sous pression. /
Dispositivo de presión.
Keep clear of pressure relief discharge. / Restez à
l'écart de la soupape de sureté. / Permanezca alejado
de la descarga de presión.
Do not lean on or place o jects on the equipment. /
Ne vous penchez pas sur oune placez pas des
o jets sur la lèvre. / No se apoye ni coloque
o jetos en el la io.
Inspect unit daily for proper operation. / Inspectez
l’unité tous les jours pour son on fonctionnement. /
Inspeccione diariamente el funcionamiento correcto de
la unidad.
Have a qualified service technician maintain your
equipment. / Demandez à un technicien en entretien
et en réparation qualifié d’effectuer l’entretien de votre
équipement. / Haga que un técnico de servicio
calificado mantenga su equipo
Floor may ecome slippery from product spillage. /
Déversement de produit peut causer de plancher à
être glissante. / Derrame de producto puede causar
piso a ser res aladizo.
Do not fill kettle a ove recommended level marked on
outside of kettle. / Ne remplissez pas la chaudière en
excès du niveau recommandé marqué sur la
chaudière. / No llene la marmita arri a del nivel
recomendado marcado fuera de la marmita.
Unit must e anchored as per manual. / Unité doit être
ancrée selon les directives du manuel. / Unidad de e
estar fijado según el manual.
Heavy / Lourd / Pesado
Team or mechanical lift. / Équipe ou remontée
mécanique. / Equipo o elevador mecánico.
0
Ensure kettle is at room temperature and pressure
gauge is showing zero or less prior to removing any
fittings. / Assurez-vous que la chaudière est à
température am iante et que le manomètre est à zéro
ou moins avant de retirer des accessoires. /
Asegúrese de que la marmita esté a temperatura
am iente y el manómetro esté mostrando cero o
menos antes de retirar cualquier accesorio.
SERVICING / ENTRETIEN / SERVICIO
WARNING / AVERTISSEMENT / ADVERTENCIA
!
Remove electrical power prior to servicing. / Coupez
l'alimentation électrique avant l'entretien. / Desconecte
la energía eléctrica antes de darle servicio.
Risk of electric shock. / Risque de choc électrique. /
Riesgo de choque eléctrico.

Operator’s Manual
Table of Contents
GENERAL SAFETY .......................................................................................................................................... 1
PRODUCT INFORMATION............................................................................................................................. 3
INSTALLATION .............................................................................................................................................. 4
Correct Installation.................................................................................................................................... 4
Water Quality............................................................................................................................................ 4
Drain Line Connection............................................................................................................................... 4
Installation Safety ..................................................................................................................................... 5
Installation Instructions ............................................................................................................................ 5
Installation Checks .................................................................................................................................... 6
Gauge Pressure Reading with No Steam Flow (Static Pressure)............................................................... 7
OPERATION................................................................................................................................................... 8
Controls and Controls Panels.................................................................................................................... 8
Steam Generator Controls .................................................................................................................... 8
Steam Compartment Control Panels .................................................................................................... 8
Start-up and Preheat................................................................................................................................. 8
Cooking Operations................................................................................................................................... 9
Cooking operations for the Key Pad Control Panel .............................................................................. 9
Manual Cooking Operation-Key Pad Controls ...................................................................................... 9
Automatic Cooking Operation –Key Pad Controls ............................................................................. 10
Cooking Operations for the Dial Timer Control Panel ........................................................................ 10
Manual Cooking Operation –Dial Timer Controls.............................................................................. 11
Automatic Cooking Operation –Dial Timer Controls ......................................................................... 11
Boiler Shutdown ................................................................................................................................. 11
Care and Cleaning ................................................................................................................................... 11
Maintenance ........................................................................................................................................... 12
Preventative Maintenance and Record Keeping .................................................................................... 12
TROUBLESHOOTING ................................................................................................................................... 14
CONVECTION STEAMER COOKING INFORMATION ................................................................................... 16
CONVECTION STEAMER TIMER SETTINGS ................................................................................................. 18

1. The installation of this appliance must conform with:
a. The National Fuel Gas Code, ANSI Z223.1 / NFPA 54 (latest edition), or the Natural Gas
and Propane Installation Code CSA B149.1, or local codes, as applicable.
b. The National Electrical Code, ANSI/NFPA 70 (latest edition), or the Canadian Electrical
Code, CSA C22.2, or local codes, as applicable.
When installed, the appliance must be electrically grounded in accordance with
the above.
NOTE: This appliance is not GFI (GFCI) compatible.
c. The Food Code (latest edition) of the Food and Drug Administration (FDA).
2. This equipment is to be installed to comply with the applicable federal, state, or local plumbing
codes.
3. Instructions must be read in their entirety before starting this appliance.
4. Installation must comply with all local fire and health codes.
B. Gas Leak Instructions
Until the leak is stopped, observe the following precautions in addition to the posted
instructions.
•Do not light or start any appliance.
•Do not touch any electrical switch.
•Do not use any phone in the building.
•Immediately call the gas supplier from a phone away from the building. Follow the gas
supplier’s instructions.
•If the gas supplier cannot be reached, call the fire department.
C. Operational Safety
The Operational Safety section outlines minimum safety policies and procedures for operating one or
more Cleveland Range appliances.
1. Do not store anything on top and underneath the appliance.
2. KEEP THE APPLIANCE AREA FREE AND CLEAR OF COMBUSTIBLES.
3. Proper air supply for ventilation and combustion is REQUIRED for and CRITICAL to safe, efficient
operation of this appliance.
4. Place non-slip draining anti-fatigue mats rated for use in wet, greasy, or dry work areas on the
floor in front of the appliance and other locations as needed. Obtain the best mats for your needs
from your local supplier.
5. Wear BOOTS appropriate to the work area to help protect feet, and to help prevent slips and falls.
6. Allow only qualified Cleveland Range authorized service representatives to service the appliance.
7. Use only factory authorized repair parts.
a. Maintain written records of appliance service, maintenance, and repair.
Post instructions to be followed if the user smells gas.
Display the instructions in a prominent location.
Obtain the instructions from the local gas supplier.
Operator’s Manual
GENERAL SAFETY
A. Laws, Codes, and Regulations
______________________________________________________________________________ 1

DO NOT TRY TO LIGHT BURNERS WITH A FLAME.
This appliance has an electronic ignition system, which automatically lights
burners, senses flame, and controls gas flow. Burners cannot be lit with a flame.
DEATH, INJURY, OR EQUIPMENT DAMAGE may result.
DEATH, INJURY OR EQUIPMENT DAMAGE may result from an
improperly adjusted gas control and ignition system. Do not alter any
adjustments on the electronic control or gas valve.
If adjustment is required, contact an authorized service center. Cleveland
Range is in no way responsible for the operation or safety of this
equipment if the controller, valve, or igniter probe are adjusted by anyone
other than a qualified Cleveland Range authorized service representative.
BURN and SCALD HAZARD
Ex posure to steam, condensate, and hot surfaces can cause death, burns, and scalds.
To h
elp avoid injury:
•Do NOT breathe steam or condensate.
•Stand on the hinge side and away from the appliance and slowly open the cooking compartment door.
•Open the door slightly to allow steam, condensate, and heat to vent before looking or reaching into the
cooking compartment.
•Always wear DRY heatproof gloves when reaching into the cooking compartment or handling hot items.
Wet or damp gloves conduct heat and may cause burns when handling hot items.
Failure to follow these precautions can result in death, burns, and scalds.
This appliance is not GFI (GFCI) compatible.
Do not use a GFI (GFCI) circuit.
Using a GFI (GFCI) circuit can result in injury, equipment damage, and property damage.
______________________________________________________________________________ 2

A. PRODUCT INFORMATION This manual covers the operation of Cleveland Range model 36CGM16,
36CEM16, 36CSM16 and 36CDM16 and the standard features and options available on this
appliance.
•Other than the selection of options, there are presently no significant design, parts, or operating
differences among appliances with this model numbers.
•For further information, contact your Cleveland Range sales representative or Cleveland Range.
B. MODEL NUMBERS AND SERIAL NUMBERS
1. Cleveland Range, LLC assigns two product identification numbers to each appliance: a model
number and a serial number.
2. Please provide this information when you contact Cleveland Range or a qualified Cleveland
Range authorized service representative:
•Model Number_________________________________________________________
•Serial Number____________________________________________________________
(Write the Serial Number of your appliance here.)
C. PRODUCT INFORMATION PLATE
The Product Information Plate on the left side of the appliance lists:
•Model
•Serial Number
•Clearances
•Power and Wiring Requirements
•Fuel Gas Type and Requirements
D. HEAT STANDBY FEATURE
The steamer has a Heat Standby Feature to keep the Steam Generator near steaming temperature
between cooking operations. When timed models have the timer set to zero, the Heat Standby Feature
will turn the burners on every 6 minutes for 20 seconds as long as the steamer is ON and has water in
it.
•Do not work near or above the exhaust flue whenever power is on.
•There is no warning to Heat Standby burner ignition.
Operator’s Manual
PRODUCT INFORMATION
______________________________________________________________________________ 3
(Write the Model Number of your appliance here.)

Operator’s Manual
______________________________________________________________________________ 4
Installation
CORRECT INSTALLATION
You have purchased the finest Steam Cooking Equipment
made. The following information we know will increase the
productivity and life span of the equipment.
Every product needs proper installation and with a
steamer it is critical. The following is some important
information you should check on before and during
installation of the equipment.
Water
The quality of water you put into the steam generator is
important. Poor quality water will create generator prob-
lems.
Water is no longer just plain and simple water has many
natural ingredients in it. These are called Total Dissolved
Solids, or TDS. This includes calcium, iron, and other
minerals in the water that collect in the steam generator
Because of the droughts in many areas, water and TDS's
are being pumped up from the bottom of the water
systems. If these TDS are not pre-filtered out or cleaned
out with a regular preventive maintenance program, your
steam generator could deteriorate and develop holes.
CHLORIDE is another chemical in our water creating
many problems with all steam generators. When the gen-
erator creates steam from the water it also carries the
chloride gas with it. These chlorides begin to eat away the
inside of the generator and follow the steam into the
compartments causing a rusting action (oxidation) as it
goes along.
A CARBON OR CHARCOAL FILTER must be installed on
the incoming water line to the steamer if the chlorine is
over 30 parts per million. These filters will remove the
chloride.
The WATER QUALITY REQUIREMENTS for your
STEAMER are as follows:
Total Dissolved Solids less than 60 parts per million
Total Alkalinity less than 20 parts per million
Silica less than 13 parts per million
Chloride less than 30 parts per million
pH Factor greater than 7.5
Drain Line Connection
A proper drain line connection is important. If the drain line
is clogged it can create a back up of pressure causing
extreme and costly repairs.
Figure 1. Drain Connections
If the drain line is not large enough, not open at the end, or
does not have a gravity flow; pressure and hot water will
back up into the compartments. If any of these conditions
exist and hot water does back up into the compartment
someone could be seriously burned and injured. This can
happen even with a correct installation if a drain cleaner is
not used on a regular basis.
An open and free flowing drain line IS REQUIRED for the
proper cooking performance of a CONVECTION
STEAMER. It helps create a swirling action around the
products being cooked. This movement of hot steam
around the product is your CONVECTION STEAM
COOKING.
DO NOT INSTALL UNIT OVER A FLOOR DRAIN. If it
becomes an absolute must, using an 18.' stainless steel or
aluminum pan turn it over and cut a notch in the side wall
to fit over the drain line. Place the pan directly over the
drain opening- DO NOT SEAL TO THE FLOOR. The
steam from the drain line will collect on the under side and
condense into the drain opening.
DO NOT INSTALL GAS UNITS ON
FLAMMABLEFLOORS OR NEAR WALLS. A flammable
floor or wall is any material such as wood, linoleum, or
vinyl that is easily ignitable and bums rapidly.
The intent of these instructions is to provide meaningful
information, which will help you obtain many years of
production. Before installing the steamer, please read
those instructions carefully to maintain your safety and
warranty

Operator’s Manual
______________________________________________________________________________ 5
INSTALLATION SAFETY
WARNING
Qualified installation personnel, working to all applicable
local and national codes must accomplish installation of
this equipment. Improper installation of this product could
cause or damage.
Do not store or use gasoline or other flammable Vapors
and liquids in the vicinity of this or any other appliance.
The flooring that will be directly under the boiler must also
be made of a noncombustible material.
Cleveland Range equipment is designed and built to com-
ply with applicable standards for manufacturers. Included
among those certification agencies which have approved
the safety of the equipment design and construction:
UL, A.G.A., NSF ASME, CSA, CGA, and others.
Cleveland Range equipment is designed and certified for
safe operation only when permanently installed in accor-
dance with local and I or national codes. Many local codes
exist and it is the responsibility of the owner and installer
to comply with these codes
In no event shall Cleveland Range assume any liability for
consequential damage or injury resulting from installations
which is not in strict compliance with our installation
instructions. Specifically, Cleveland Range will not assume
any liability for damage resulting from improper installation
of equipment including, but not limited to, temporary or
mobile installations
INSTALLATION INSTRUCTIONS
1. These instructions must be retained by the owner/user
for future reference. Gas-fired boilers are only to be in-
stalled in noncombustible areas that have provisions for
adequate air supply. The term "boiler’s will be used syn-
onymously with "steam generator".
2. Position: For proper operation and drainage, the equip-
ment must be level. It should be placed next to an open
floor drain. DO NOT POSITION THE UNIT DIRECTLY
ABOVE WE FLOOR DRAIN. Observe all clearance re-
quirements to provide air supply for proper operation, as
well as sufficient clearance for servicing. The
surrounding area must be free and clear of
combustibles. Dimensions and clearance specifications
are shown on the specification sheet.
3. Install in accordance with local codes and/or the Na-
tional Electric Code ANSI/NFPA No.70-1987.
Installation in Canada must be in accordance with
Canadian Electrical Code CSA Standard C22.1. The
installer A wiring diagram is provided inside the
base cabinet must ground equipment that is
connected to electricity.
WARNING
INJURY TO PERSONNEL AND EQUIPMENT DAMAGE
May result from an improper drain connection. No
connection lines are to be under the unit
4. Drain Line. The drain line outlet discharges exhaust
steam and hot condensate. Connect 1-1/2-inch IPS
piping (or larger) to extend the drain line to a nearby
open floor drain. Up to two elbows and six feet of 1-
1/2-inch IFS (or larger) extension pipe should be
connected to the drain termination. No more than two
pieces of Cleveland Range Equipment should be
connected to one common drain line. The extension
piping must have a gravity flow and vent freely to the
air. This drain outlet must be free-vented to avoid the
creation of backpressure in the steamer cooking
compartments. To ensure a vented drain line, DO NOT
UNDER ANY CIRCUMSTANCES, CONNECT THE
DRAIN OUTLET DIRECTLY TO THE FLOOR DRAIN
OR SEWER LINE. Do not run the drain line discharge
into PVC drain piping or any other drain piping material
not capable of sustaining 180' F operation.
5. Water Supply. Connect COLD water plumbing to the
line strainer (Never conned hot water to the
condensate water fill line strainer) Constant flow
pressure must be maintained between 35 and 60 psi,
and not experience a pressure drop below 35 psi when
other appliances are used. If the water pressure
exceeds 60 psi, a pressure-reducing valve must be
installed in the water supply plumbing to reduce the
water pressure to less than 60 psi. Locations and
pressure data are shown on the specification sheet.
3/S-inch IPS plumbing is sufficient for water supply
lines up to 20 feet in length, but water supply lines
longer than 20 feet should be at least 1/2-inch IPS.
Flush water supply lines thoroughly before connecting
them to the unit. Use water, which is low in total
dissolved solids content and low in gas content to
prevent internal scaling, pitting and corrosion of the
steam generator, and carry-over of minerals into the
steam. Water, which is fit to drink, can still contain
highly detrimental impurities.
NOTE: If equipped with a kettle and kettle water fill swing
spout, 3/8-inch (10 mm) hot and/or cold-
water connection(s) will be required at the
swing spout valve.
6. Turn on the cold water supply to the unit Ensure that the
manual water valve, inside the base cabinet is open.
7. Fuel Supply. Connect the primary fuel supply in accor-
dance with the following instructions. Location and other
data are shown on the specification sheet.

Operator’s Manual
______________________________________________________________________________ 6
For Gas-Fired Steam Generators: Post in a prominent
location, instructions to be followed in the event the user
smells gas. This information shall be obtained by the
consulting the local gas supplier.
Install a sediment trap (drip leg) in the gas supply line, and
then connect gas supply piping to the boiler gas valve
piping. GAS-FIRED EQUIPMENT IS DESIGNED FOR
INSTALLATION ONLY IN NONCOMBUSJJBLE
LOCATIONS. THIS INCLUDES THE FLOOR-INC THAT
WILL BE DIRECTLY UNDER THE EQUIPMENT Location,
plumbing size, and pressure data are shown on the
specification sheet. Boilers rated at less than 225,000 Btu
require 3/4-inch 'PS gas supply piping, and boilers rated at
225,000 Btu or more require 1-inch II'S gas supply piping.
Natural gas pressure must be between 4" -14" water
column and LP gas supply pressure must be between 12"
- 14" water column. NEVER EXCEED 14" WATER
COLUMN (1/2 psi) GAS PRESSURE. If the gas supply
pressure exceeds 14" water column, a pressure-regulating
valve must be installed in the gas plumbing to reduce the
gas pressure to less than 14" water column. Installation
must be in accordance with local codes, or in the absence
of local codes, with the National Fuel Gas Code, ANSI
Z223.1-1984. Installation in Canada must be in ac-
cordance with Installation codes for Gas Burning Appli-
ances and Equipment B149.1 and B149.2. Use a gas pipe
joint compound, which is resistant to LP gas. Turn the gas
valve control knob to ON (the word "on" the knob will be
opposite the index on the valve's body). Test all pipe joints
for leaks with soap and water solutions. Never obstruct the
flow of combustion and ventilation air Observe all
clearance requirements to provide adequate air openings
into the combustion chamber. The appliance and it's indi-
vidual shutoff valve must be disconnected from the gas
supply piping system during any pressure testing of that
system at test pressures in excess of 14" water column
(1/2 psi or 3.45 k}'a). The appliance must be isolated from
the gas supply piping system at test pressures equal to or
less than 14" water column (1/2 psi or 3.45 kpa). A perma-
nent 115-volt electrical connection is required at the junc-
tion box. The junction box location is shown on the speci-
fication sheet. The installer must electrically ground the
unit.
For Electric-Powered Steam Generators: Connect
electric power: location and data are shown on the
specification sheet. Provide connection as required by the
unit, either directly to the single contactor, or to the
terminal block (when equipped with multiple contactors).
Electric supply must match power requirements specified
on the data plate inside the base cabinet. The copper
wiring size must be adequate to carry the required current
at the rated voltage. A separate fused disconnect switch
must be supplied and installed. The installer must
electrically ground the unit
For Steam Coil Steam Generators: Connect steam
supply piping to the input side of the steam coil. Location
and pressure data are shown on the specification sheet.
Incoming steam pressure must be regulated between 35
and 45 psi. A 3 /4inch strainer, equipped with a 20 mesh
stainless steel screen, must be supplied and installed at
the incoming steam connection point. Flush the steam line
thoroughly before connecting it to the boiler. To ensure an
adequate volume of steam, the branch steam supply line
must be 3/~inch 'PS minimum. Connect the inverted
bucket trap to the outlet end of the steam coil. Pill the trap
with water before installing it. A permanent 115-volt
electrical connection is required at the junction box. The
junction box location is shown on the specification sheet.
The installer must electrically ground the unit.
For Direct-Steam Connected Steamers and Kettles:
Connect steam supply piping to the input side of the line
strainer. Location and pressure data are shown on the
specification sheet. Flush the steam line thoroughly before
connecting it to the steamer. To ensure an adequate
volume of steam, the branch steam supply line must be
3/4 inch 'PSI 'minimum. Direct-steam-connected kettles
require 1 /2-inch 'PS pipe if the kettle total capacity is 20
gallons or less, and 3/4-inch 'PS pipe if the total capacity
exceeds 20 gallons.) A permanent 115 volt electrical
connection is required at the junction box. The junction
box location is shown on the specification sheet. The
installer must electrically ground the unit
INSTALLATION CHECKS
Proper operation of the Cleveland Convection Steamer is
dependent upon proper installation. After the steamer has
been installed, a few quick checks could save
unnecessary service calls.
1. The unit must be level.
2. The Convection Steamer requires a cold water connec-
tion for proper efficient operation. DO NOT USE HOT
WATER. The cold water must be connected to the line
strainer, located at the front lower right of the steamer
base.
3. Check that the manual water supply valve is open.
4. Check all water supply lines and valves for leaks.
5. Check that the water supply pressure and water quality
meets the requirements of installation paragraphs.
6. On electrical units, verify that the supply voltage meets
the voltage requirements on the rating plate inside the
base cabinet and the voltage shown on the packing
slip. Verify that the unit is protected with a separate
fused disconnect and is properly grounded in
accordance with the National Electric Code.

Operator’s Manual
______________________________________________________________________________ 7
7. On all gas, steam-coil, and direct steam connected
units, verify that there is a 115-Volt connection at the
handy-box located on the left side of the base.
8. On all steamcoil units, the incoming steam pressure
must be 35-50 psi. Less than 35 will not effectively
operate the unit. Pressure in excess of 50 psi must be
reduced (with a pressure-reducing valve) to 35-50 psi.
9. Check that the drain lines meet installation
requirements specified in installation paragraph 4
WARNING
INJURY TOPERSONNEL AND EQUIPMENT DAMAGE
may result from an improper installation.
10. After completing checks 1 through 9, correct any
deficiencies refer to the Start-Up and Pre heat
instructions in the Operation section. Verify that the
unit operates properly, make checks 11 and 12.
11.Check to ensure that the water in the boiler sight gauge
glass automatically stays about 1/3 full when boiler is
started up and operated.
12.Check to ensure that the steam pressure gauge
registers 10 psi. The steam pressure is factory-
adjusted to 10 psi
Factory setting may shift due to shaking in transit and
resetting will be required after installation. Proper ad-
justments and maintenance procedures am detailed on a
separate data sheet entitled "Steam Pressure Adjust-
ments." Adjustments should be made only by qualified
service personnel- the factory pressure settings shown in
the accompanying chart should never be exceeded.
GAUGE PRESSURE READING WITH
NO STEAM FLOW* (STATIC PRESSURE)
Self-Contained Steam Generator; Gas or Electric
Operating Pressure Switch 10 psi
High Limit Safety Pressure Switch 15 psi
Self-Contained Steam Coil Generator
Operating Pressure Switch 10 psi
High Limit Safety Pressure Switch 15 psi
Steam Supply Pressure Range 35-45 psi
Direct-Connect (to House Steam Supply)
Steamer Pressure Reducing Valve 10 psi
Steam Supply Pressure Range 15-45 psi
** With or without kettle

Operator’s Manual
______________________________________________________________________________ 8
OPERATION
Operation of the Cleveland Range Convection Steamer is
very easy. Each operator should read and understand the
following procedures to effectively start, operate, and shut
down the steamer each day. The owner(s) and operator(s)
of this equipment should be aware that live steam could
cause serious injuries, pay particular attention to the
WARNINGS in this text. These instructions are to be
retained by the owner(s)) and operator(s) for future
reference.
CONTROLS AND CONTROL PANELS
There are two steam generator control arrangements and
two steamer compartment control panels available for
Cleveland Range Convection Steamers. The steam
generator controls are illustrated in Figure 2. The steamer
compartment control panels are illustrated in Figures 3
and 4. Compare these figures with the equipment
supplied, and identify which control panel combinations
applies.
Steam Generator Controls
The steam generator controls are located on the front face
of the steamer base unit. The switches are to the left of
the pressure gage, as illustrated in Figure 2 Most
Cleveland Range Convection Steamers have a steam
generator built into the base unit which supplies steam to
the cooking compartments. However, an external steam
supply may also be used. Units with a built-in boiler have
both the POWER rocker switch and the STEAM
momentary switch next to the pressure gage. Units with no
internal generator have the POWER rocker switch only.
They do not have the STEAM momentary switch.
Installation, Use and Care Instructions Convection
Steamer
Convection
Steamer Compartment Control Panels
Figure 3 illustrates the standard electronic controls: the
Key Pad Control Panel. This panel has a rocker switch, a
keypad, and a digital timer Figure 4 illustrates the optional
electromechanical controls: the Dial Timer Control Panel.
This panel has a rocker switch and dial timer. Steamer
functions are the same for both the standard and optional
panel configurations. Operating details are slightly
different especially when setting the automatic operating
time. For clarity two sets of instructions are provided for
cooking operations.
Figure 2. Steam Generator Controls
Figure 3. Key Pad Figure 4. Dial Timer
Control Panel Control Panel
START-UP AND PREHEAT
WARNING
Do not attempt to start or operate the Convection
Steamers during a power failure. Critical safety
Circuits are not energized, and serious injury to personnel
or damage to equipment may result.
1. Stan the steam supplies. The steam is either an integral
steam generator boiler) built into the base unit, or an
external steam supply.
•For units without a built-in boiler, refer to the start-up
procedures for the external steam supply and be sure it
is running properly. As soon as the pressure gauge

Operator’s Manual
______________________________________________________________________________ 9
On the Convection Steamer registers 10 psi, steamer
preheating may begin. Skip the remainder of step I, and
begin step 2.
•For units with a built-in boiler, fill the boiler with water
and start the steam generator as described in step a.
through d. below.
a. Press the ON end of the POWER on-off rocker switch
located next to the steam pressure gauge (Figure 2).
The red indicator light in the POWER rocker switch
turns on and the steam generator begins to fill with
water units takes about 5 minutes.
b. When the water level in the steam generator reaches a
safe operating level, the amber light in the STEAM
momentary switch turns on. Whenever the amber light
is on, the heaters, steam supply, or burners are off,
and no steam is being generated. The energy source
(electric, gas, etc.) cannot be activated until the boiler
contains sufficient water, indicated by the amber light.
c. Press the STEAM (amber colored) momentary switch
to produce steam in the boiler this activates the energy
source (electric heaters, gas burners, or steam so-
lenoid valve) and the amber light turns off.
The STEAM switch must be pressed to restart the
steamer after it is shut off for any reason (including a
brief power interruption). No attempt should be made
to operate the equipment during a power failure.
NOTE: For steamers with built-in gas-fired boilers: If the
burners fail to ignite in four seconds, a safety
circuit energizes the system. In this event toggle
the POWER rocker switch to the OFF position
and back to the ON position. The amber light in
the STEAM momentary switch lights. Wait five
minutes, and then press the STEAM momentary
switch to start the burner ignition cycle once
again.
d. About 20 minutes after starting the boiler in step C; the
steam pressure gauge on the unit base should register
10 psi.
2. Preheat the Convection Steamer cooking
compartments. For accurate, efficient cooking times, the
cooking compartments should be preheated during
startup.
NOTE: With a steamer/kettle combination, if both must
be used at the same time, always heat the kettle
first. When kettle contents begin to simmer,
steam pressure returns, the steamer
compartments may be preheated
a. Close the compartment door by gently swinging it shut.
b. Refer to timer setting instructions under Automatic
Operation for the appropriate control panel. Set the
Timer for each compartments to one minute, and start
the cooking cycles. Steaming begins in each compart-
ment.
NOTE: On Convection Steamers equipped with
electronic key pad control panels, the timer does
not begin counting down until the cooking
compartment reaches operating temperature.
This may take 2 or 3 minutes if the steamer has
not been operating.
c. Steaming continues for the set one minute. When the
preheating is completed, the steam automatically shuts
off and a 3-second alarm sound. The Convection
Steamer is ready for cooking operations.
COOKING OPERATIONS
The control panels mounted on the cooking compartments
regulate cooking operations. Although cooking operations
are similar for all Convection Steamers, regardless of con-
trol panel configuration, separate instructions are provided
for each control panel type.
Cooking Operations for
The Key Pad Control Panel
The electronic keypad control panel illustrated in Figure 3.
The Cleveland Range Convection Steamer has two cook-
ing modes: Manual and automatic. The Manual Mode
provides continuous steaming and is turned on and off by
the MANUAL/TIMED rocker switch. The Automatic Mode
monitors cooking time and compartment temperature to
provide accurate, efficient, uniform steam cooking.
NOTE: Whether using timed or manual cooking modes,
optimum steam heat transfer, and therefore a
higher quality food product, is achieved when
shallow, perforated, uncovered pans are used.
WARNING
STEAM may cause severe burns. Use extreme
Caution when opening the steamer door. Turn face away
from the steamer when first opening the door. Do not look
into the cooking compartment until steam has dewed.
KEEP HANDS OUT OF THE COOMNG
COMPARIMENTTO PREVENT BURNS.
Manual Cooking Operation -
Key Pad Controls
Use manual mode for a continuous supply of steam for
long periods, or if the required cooking time is unknown
and frequent inspection is required.
1. Place the pan(s) of food into the compartment.

Operator’s Manual
______________________________________________________________________________ 10
2. To START the flow of steam, press the MANUAL end of
the MANUAL/TIMED rocker switch, located below the
timer. Steam immediately starts flowing into the
cooking compartment.
3. If inspection is required during steaming, refer to the
LIVE STEAM WARNING. Use extreme caution when
opening the steamer door during steaming operations.
4. Although the timer cannot turn the steam off in manual
mode, it can be used as a conventional cooking timer.
Refer to the timer setting instructions under Automatic
op-era don and set the timer The timer will count down
the set period and sound the buzzer, but WILL NOT
TURN OFF THE STEAM AFTER THE ALARM
SOUNDS.
5. To STOP the flow of steam, press the of the
MANUAL/TIMED rocker switch. Steam stops flowing
into the cooking compartment.
Automatic Cooking Operation -
Key Pad Controls
Each Convection Steamer cooking compartment is
equipped with an independent electronic digital timer,
which has a maximum setting of 99 minutes and 99 sec-
onds. Each timer is connected to a temperature-sensing
device in the cooking compartment. THE SENSOR Circuit
ALLOWS THE TIMER TO COUNT DOWN ONLY WHEN
THE COOKING COMPARTMENT IS AT THE PROPER
COOKING TEMPERATURE. This assures uniformity in
the cooking times as the timer automatically compensates
for food product defrosting and! Or heat-up time.
1. Place the pan(s) of food into the cooking compartment.
2. Clear and reset the timer. The timer can be set only
when the COOKING TIME display is clear Press
the CLEAR key on the number pad to zero the timer
3. Set the Desired Cooking Time. The cooking time dis-
play contains four digits. The left two digits are min-
utes, and the right two digits are seconds. The display
12:34 is set for 12 minutes and 34 seconds.
a. To set the cooking time: change the required
cooking time to minutes and seconds, press the
number keys for the minutes, and then press the
number keys for the seconds. If the cooking time
is 99 seconds or less, only pressthe number keys
for seconds.
b. Example 1. Toset the timer for 1 hour and 15
minutes: Change 1 hour (60 min) and 15 minutes
to 75 minutes. Press the following number keys in
sequence: 75 00.The display will read 75:00 when
properly set for 1 hour and 15 minutes.
c. Example 2. To clear the time numbers set in
example 1, press the CLEAR key on the number
pad. The display returns to 00:00.
d. Press the following number keys in sequence: 1 3
0. The display will read 01:30, when set for 1.5
minutes. All seconds method: Change the 1.5
minutes to 90 seconds and press 90. The display
will read 00:90, when set for 1.5 minutes.
4. Press the START/STOP key to start the timer. When
the START/STOP key is pressed, steam enters the
cooking compartment.
a. THE TIMER WILL BEGIN TO COUNT DOWN
ONLY AFTER THE COOKING COMPARTMENT
REACHES PROPER COOKING TEMPERATURE.
The timer automatically delays to compensate for
Defrosting and! Or food product heat-up time.
b. For example, a timer setting of 10 minutes may in
fact take 11 or 12 minutes for the time to count
down and the alarm to sound. This is normal.
Heating the compartment and food to cooking
temperature uses the additional time.
c. To stop or reset the timer, press and hold the
START! STOP key. The cooking time display
returns to the last time setting.
•To restart the same time, press the START/STOP
key.
•To set a new time, press the CLEAR key, and set
the time.
5. When the timer counts down to zero, an alarm
Sounds continuously. Press the START/STOP key to
silence the alarm. The cooking time display returns to
the last time setting. Either run this same setting
again or clear and reset the timer
6. Example 4. To cook two 14 minutes cycles: Press the
CLEAR key to clear the timer Press the following num-
ber keys in sequence: The display shows 14:00. Press
the START/STOP)? Key to start the timer. When the
display counts down to zero, the alarm sounds. Press
the START/STOP key, and the display returns to
14:00. Press the START! STOP key to start the second
14-minute cycle.
Cooking Operations for
The Dial Timer Control Panel
The dial timer control panel is illustrated in Figure 4

Operator’s Manual
______________________________________________________________________________ 11
The Cleveland Convection Steamer has two cooking
modes: Manual and automatic. The Manual Mode pro-
vides continuous steaming and is turned on and off by the
MANUAL/TIMED rocker switch. The Automatic Mode
monitors cooking time to provide accurate, efficient steam
cooking.
NOTE: Whether using timed or manual cooking modes,
optimum steam heat transfer, and therefore a
higher quality food product, is achieved when
shallow perforated, uncovered pans are used.
WARNING
LIVE STEAM may cause severe burns. Use extreme
caution when opening the steamer door Turn face away
from the steamer when opening the steamer door. Turn
face away from the steamer when first opening the door.
Do not look into the cooking compartment until steam has
cleared. KEEP HANDS OUT OF THE COOKING
COMPARTMENT TO PREVENT BURNS.
Manual Cooking Operations -
Dial Timer Controls
Use Manual mode for a continuous supply of steam for
periods longer than the timer limits (60 minutes), or if the
required cooking time is unknown and frequent inspection
is required.
1. Place the pan(s) of food into the cooking compartment.
2. To START the flow of steam, press the MANUAL end
of the MANUAL I TIMED rocker switch, located below
the timer
3.If food inspection is required during steaming, refer to
the LIVE STEAM WARNING on this page. Use
extreme caution when opening the steamer door
during steaming operations.
4. Although the timer cannot turn the steam off in manual
mode, it can be used as a conventional cooking timer
Refer to the timer setting instructions under Automatic
Operation and set the timer The timer will count down
the set period and sound the buzzer, but IT WILL NOT
TURN OFF THE STEAM AFTER THE ALARM
SOUNDS.
5.To STOP the flow of steam, press the TIMED end of
the MANUAL/~MED rocker switch
Automatic Cooking Operation
Dial Timer Controls
Each Convection Steamer cooking compartment is
equipped with an independent dial timer. This timer con-
trols cooking compartment steaming cycle. Use automatic
mode when an exact cooking time is required. Steam
cooking begins when the timer is set and automatically
stops when the timer counts down the set period.
1. Check that the MANUAL / TIMED rocker switch is in
the TIMED position - If it isnot press the TIMED end
of the MANUAL/TIMED rocker switch.
2. Place the pan(s) of food into the cooking
compartment.
3. Set the Desired Cooking Time. Turn the dial unit it
points to the desired cooking time. When the dial
timer is set, steam enters the cooking compartment.
4. When the timer counts down to zero, an alarm
sounds for 4 seconds, and steam flow into the
cooking compartment stops.
Boiler Shutdown
The red-lighted power switch must be shut off for 3 min-
utes a minimum of once every 8 hours to automatically
drain highly mineralized water from the boiler, which re-
duces the formation of scale. See step J in CARE AND
CLEANING instructions, which follow.
CARE AND CLEANING
The Cleveland Convection Steamer must he cleaned
regularly to maintain its fast, efficient cooking
performance, and to ensure its continued safe, reliable
operation.
1. The boiler must be drained (Blowdown) after a maxi-
mum of 8 hours of use. If the boiler feedwater contains
more than 60 parts per million of total dissolved solids,
the boiler must have a Blowdown more often, the fre-
quency depending upon the mineral content of the
feedwater Blowdown means the boiler must be drained
under pressure.
THE BOILER BLOWDOWN IS PERFORMED BY SIM-
PLY SHUTTING OFF THE STEAMER'S RED-
LIGHTEDPOWER SWITCH WHILE THE BOILER IS
AT NORMAL 10 PSI OPERATING PRESSURE.
WHEN THEBOTTOM OF THE POWER ROCKER
SWITCH ISPRESSED, ITS RED LIGHT GOES OUT,
AND THE DRAIN VALVE AUTOMATICALLY OPENS,
DRAINING THE BOILER. AUTOMATICALLY TIMED
DRAIN WATER CONDENSER WILL FLUSH THE
DRAIN FOR 3 MINUTES THEN SHUT OFF. AFTER
3 MINUTES THE STEAMER IS READY TO BE
RE-STARTED.

Operator’s Manual
______________________________________________________________________________ 12
When steam is produced, the water in the boiler is
being distilled. During this process, the minerals that
come into the boiler with the water; remain in the
boiler as the water boils away as steam. When
allowed to accumulate, the water becomes highly
mineralized, which results in erratic operation, lime
build-up, corrosion, and premature electric heater
failures. In some cases, complete boiler replacement
becomes necessary, which is extremely expensive.
By draining the boiler under pressure, most sediment
present will be flushed down the drain.
2. The steamer is equipped with a drain in the back of
the cooking compartment. No compartment should
be operated without the drain screen in place. This
screen prevents large food particles from entering
and possibly plugging the drain line. Any restriction
of the drain line may cause a slight build-up of
back-pressure inthe compartment, resulting in
steam leaks around the door gasket. It also may
adversely affect the convection action of the
steam in the compartment, which is critical
to optimum performance. Pouring USDA
approved drain cleaner through the compartment
drains once a week will help to ensure an open
drain. An auger or "snake” may be safely used
to clear obstructions in the compartment drains.
Do not use a power auger, as damage to the
plastic drain system will result.
With the steamer off, open the cooking compartment
doors and allows the steamer to cool before cleaning
the cooking compartments and their components.
3. At the end of each day's operation, wash the pan
slides door gaskets, and compartment interiors with
mild detergent and warm water, either by hand or in
a dishwasher Rinse thoroughly with clear water.
Rinse water should drain freely through the
compartment drain openings. If it does not, the drain
must be cleaned before using the steamer.
4. To prolong door gasket life, always leave
compartment door ajar when not in use.
5. Exterior Care: Allow steamer to cool before washing.
Use the same cleaners and cleaning procedures as
for other kitchen surfaces of stainless steel and
aluminum. Mild soapy water, with a dear water rinse,
is recommended. DO NOT ALLOW WATER
TO RUN INTO ELECTRICAL Controls. Always
turn off equipment power before using water
to wash equipment. Do not hose down the
steamer!
WARNING
Do not store gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
MAINTENANCE
Periodically, a qualified serviceman should be summoned
for routine preventive maintenance.
1. The Blowdown procedure will not completely remove
the mineral deposits that adhere to the top of the boiler. A
boiler treatment specialist should do a chemical descaling.
This should be done 4 times a year in average water
conditions, but in poor water areas it may be needed more
often.
2. A qualified Field serviceman should make periodic
boiler inspections.
3. The cold water line strainer should be cleaned weekly.
Cleveland Range supports a comprehensive network of
Maintenance and Repair Centers (regional parts and ser-
vice distributors) throughout the United States and
Canada. Please contact your nearest distributor for the
name of an authorized service agency in your area, or for
replacement parts and information regarding the proper
maintenance and repair of Cleveland Range equipment. In
order to maintain the various agency safety certifications,
only factory-supplied replacement pans should be used.
The use of other than factory supplied parts will void the
warranty.
Preventive Maintenance and Record
Keeping
PREVENTIVE MAINTENANCE is the key to keeping your
equipment in top condition. There are certain cleaning
procedures that should be performed on a regular
schedule.
A. DAILY
1. Using a NON-CHLORINE DETERGENT
a. Wipe out the interior of the compartments
b. Wipe the face of the compartments
c. Rinse the pan slides
d. When the steamer is not cooking, leave the door open
resting against the door latch.
e. Wipe down the gaskets to prevent sticking
5. WEEKLY
1. Check the door gasket for wear and reverse or replace
the gasket when needed.
2. Pour a liquid chemical descaler down the back of each
compartment drain.
C. MONTHLY
1. Every 3 to 4 months the generator should be opened
and checked for mineral build up or Chloride corrosion.

Operator’s Manual
______________________________________________________________________________ 13
Look to see if the generator has a buildup of scale greater
than the thickness of a business card or if the top is
beginning to peel off in layers. If either one of these condi-
tions is present, the generator needs to be chemically
descaled by your CLEVELAND AUTHORIZED SERVICE
AGENCY. Cleveland Range recommends that your service
agency descales your boiler however if you have trained
and skilled in-house maintenance personnel, you may wish
to discuss purchasing Descaling pump system P/N 107142
for use with Dissolve descaler solution P/N 106174 with
your sales representative or service agency. For details on
descaling procedure using descaling pump system refer to
KE004041B (Descaling Procedure Convection Steamers).
a. Inspect more frequently in areas where the water con-
ditions do not meet the Water Quality Requirements.
1. Change the boiler gasket every time you open the
boiler for liability reasons.
2. Check to see that all door fasteners are tight.
3. Check to see that all steam, water, and electrical con-
nections are secure. If any are loose,contact your
authorized service agency to make the REPAIRS
It is in your best interest to maintain as many preventive
maintenance records as possible. When contacted by a
customer or service agency the manufacturer appreciates
having this information available.
The record keeping chart provided with the steam gen-
erator would assist you and your service agency. It will
help you record your maintenance and service history of
the equipment.
If you have any questions concerning the proper installa-
tion and maintenance of your CLEVELAND STEAM
COOKER call the Cleveland Service Department at (216)
4814900.

Operator’s Manual
___________________________________________________________________________14
Troubleshooting
OPERATORS TROUBLESHOOTING GUIDE
This troubleshooting guide includes a list of symptoms
that may be encountered during the operation and
maintenance. The first column on the left (problem)
describes these symptoms. The second column lists
possible causes for the problem listed in column one.
The third column lists remedies for the problems and
causes columns one and two. The causes and
remedies are listed in the am
Or they should be checked, with the least costly and
easiest to repair listed first. The third column also
refers to notes that are grouped at the end of the
troubleshooting guide. Refer to these notes when
instructed to do so. Do not try to correct a problem
that requires an authorized service representative as
this may adversely affect warranty coverage.
PROBLEM POSSIBLE CAUSE REMEDY/REFERENCE
Switch light does not turn on: Power turned off at main disconnects, Turn on power at main disconnect switch.
When POWER switch is pressed switch. SWITCH
On.
POWER switch light on and Water supply to steamer shut off. Open water supply valves.
Steam generator does not fill.
Water line strainer is clogged. Clean water supply strainer
Water sensors shorted by scale, Descale steam generator with USDA
Deposits. Approved descaler.
Inoperative controls or solenoid See note #1.
Steam Generator does not make No water in steam generator. See steam generator does not fill (above).
any steam.
Gas models only Turn off steam generator and open gas
Gas supply valve closed. supply valve. Refer to Service Manual.
Electric models only Descale steam generator with USDA
Heating elements covered with approved descaler
Scale.
Electric models only See note #1.
Heating elements damaged.
Water sensors covered by scale Descale steam generator with USDA
Deposits. Approved descaler.
Inoperative controls. See note #1.
Abnormal amount of steam hot water instead of cold water Make proper connections. Refer to
Coming from drain. Connected to condenser fitting Service Manual.
Water supply to condenser turned Open water supply valve.
off.
Condenser waterline strainer Clean out condenser water supply line.
is clogged. See note #1.
Water supply line to the con- Repair or replace solenoid. See note #1.
Condenser blocked, broken, or
leaking.
Inoperative condenser solenoid. Replace solenoid. See note #1.
Inoperative five controls. Turn off electricity at main disconnect
Switch. See note #1.
Steam and I or water draining Drain clogged or covered. Clean drain with USDA approved drain
around compartment door cleaner.
Door gasket or door parts worn. See note #1.

Operator’s Manual
___________________________________________________________________________15
PROBLEM POSSIBLE CAUSE REMEDY/REFERENCE
Steamer not level See note #2.
Hot Water to con denser See note #2.
Reduced steam flow into cooking Steam generator scale buildup. Descale steam generator with approved
Compartment. Descaler
Steam nozzle scale buildup. See note #1.
Steam solenoids scale buildup See note #1.
Electric models only See note #4.
Voltage too low for unit.
Electric models only See note #1.
Faulty heating element or controls.
Steam flow does not stop when Operating in manual mode. Switch to timed mode for timer to be
timer stops. Effective.
Stuck open steam valve See note #1.
Inoperative five controls inside Turn off electricity at main disconnect
Cabinet. switch. See note #1.
Water leaking from bottom of broken or loose plumbing inside Turn off electricity at main disconnects
Cabinet. steamer cabinet. switch and close water supply valve(s).
See note #1.
Water leaking from water pipes Plumbing needs repair See note #3.
or drain lines.
Food takes too long to cook. Not enough steam movement in Make proper connections. Refer to Service
(Cook in perforated pans when compartment. Hot water con-Manual.
possible.) Connected to condenser line.
Pans too close to the bottom of Put pans in racks near top of cabinet.
cabinet.
Steam generator scale buildup. Descale steam generator with USDA
approved descaler
Compartment overloaded with Put less food in pan. Use fewer pans.
too much food.
Voltage too low for unit. See note #4.
Suggested cooking times are Extend cooking times for altitudes above
usually listed for cooking at sea Level 2500 FEET.
Compartment bottom dirty with Juices and /or food leaking from Put a solid pan under perforated pans to
food drippings. pans. catch drippings, or put less food in pan.
TROUBLESHOOTING NOTES
1. If problem is inside the steamer, call an authorized
Service representative Cleveland Range will not pay for
Non-warranty repair centers.
2. Proper installation of the Convection Steamer
Responsibility of the owner or installer Refer to Cleveland
3.Repair to external wiring should be done by a Licensed
Electrician.
4.For more information on products and services, contact
your nearest Authorized Service Representative.