Wells WG-2436G User manual

WELLS MANUFACTURING
10 Sunnen Dr., St. Louis, MO 63143
telephone: [phone]
fax: [phone]
www.wellsbloomfield.com
IMPORTANT: DO NOT DISCARD THIS MANUAL
This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any
questions concerning installation, operation or maintenance of this equipment.
121
p/n 2M-45324 Rev. F M225 130123
OWNERS MANUAL
COUNTERTOP
GAS
GRIDDLES
MODELS
WG2424G
WG2436G
WG3036G
WG3048G
Model WG2424G
FOR YOUR SAFETY
Do not store gasoline or other ammable liquids
in the vicinity of this or any other appliance.
WARNING:
Improper installation, adjustment, alteration, service or maintenance can cause
property damage, injury or death. Read the installation, operating and maintenance
instructions thoroughly before installing or servicing this equipment.
IMPORTANT:
The purchaser of this equipment must post in a prominent location instructions to be followed in the
event the user smells gas. This information shall be obtained by consulting the local gas supplier.
Includes
INSTALLATION, USE & CARE
EXPLODED VIEW & PARTS LIST
WIRING DIAGRAM

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
Unless otherwise specied, all commercial cooking
equipment manufactured by Wells Manufacturing is
warranted against defects in materials and workmanship
for a period of one year from the date of original installation
or 18 months from the date of shipment from our factory,
whichever comes rst, and is for the benet of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW
OR IN FACT, INCLUDING BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR ANY PARTICULAR PURPOSE, AND/OR FOR
DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES
IN CONNECTION WITH WELLS MANUFACTURING
PRODUCTS. This warranty is void if it is determined
that, upon inspection by an authorized service agency,
the equipment has been modied, misused, misapplied,
improperly installed, or damaged in transit or by re, ood or
act of God. It also does not apply if the serial nameplate has
been removed, or if service is performed by unauthorized
personnel. The prices charged by Wells Manufacturing for
its products are based upon the limitations in this warranty.
Seller’s obligation under this warranty is limited to the
repair of defects without charge by a Wells Manufacturing
factory authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to the
closest authorized service agency, transportation charges
prepaid, for service. In addition to restrictions contained
in this warranty, specic limitations are shown in the
Service Policy and Procedure Guide. Wells Manufacturing
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classied telephone
directory, your foodservice equipment dealer or contact:
Wells Manufacturing
10 Sunnen Dr., St. Louis MO 63143 USA
phone [phone] or fax [phone]
for information and other details concerning warranty.
LIMITED WARRANTY STATEMENT
SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS
NOTE: For your protection, please note that equipment
in this shipment was carefully inspected and packaged
by skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and le
“CONCEALED DAMAGE” claim with them. This
should be done within fteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.
Wells Manufacturing cannot assume liability for damage or
loss incurred in transit. We will, however, at your request,
supply you with the necessary documents to support your
claim.
SHIPPING DAMAGE CLAIM PROCEDURE
xi
1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.
2. All problems due to operation at voltages or phase
other than specied on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.
3. All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are
not covered by this warranty.
4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.
5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.
6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.
8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.
9. All genuine Wells replacement parts are warranted
for ninety (90) days from date of purchase on non-
warranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of
non-genuine Wells parts completely voids any
warranty.
10. Installation, labor, and job check-outs are not
considered warranty and are thus not covered by this
warranty.
11. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
1
WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 4
INSTALLATION 4
INITIAL ADJUSTMENT 8
OPERATION 10
CLEANING INSTRUCTIONS
Standard and GroovedGriddles 12
Chrome-Plated griddles 13
TROUBLESHOOTING SUGGESTIONS 14
WIRING DIAGRAM 15
EXPLODED VIEW & PARTS LIST 16
PARTS & SERVICE 27
CUSTOMER SERVICE DATA 27
Thank You for purchasing this Wells Manufacturing appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it
gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the
appliance in a manner which will ensure its optimum performance.
TABLE OF CONTENTS
SPECIFICATIONS
INTRODUCTION
MODEL COOKING SURFACE FUEL MAINIFOLD
PRESSURE BTU/HR /BURNER BTU/HR TOTAL
WG2424G 23 7/8” x 20 1/2” Natural Gas 5.0” W.C. 25,000 BTU/hr 50,000 BTU/hr
2 BURNER Propane 10.0” W.C.
WG2436G 35 7/8” x 20 1/2” Natural Gas 5.0” W.C. 25,000 BTU/hr 75,000 BTU/hr
3 BURNER Propane 10.0” W.C.
WG3036G 35 7/8” x 24” Natural Gas 5.0” W.C. 25,000 BTU/hr 75,000 BTU/hr
3 BURNER Propane 10.0” W.C.
WG3046G 47 3/4” x 24” Natural Gas 5.0” W.C. 25,000 BTU/hr 100,000 BTU/hr
4 BURNER Propane 10.0” W.C.
ENGLISH

Fig. 1 Countertop Gas Griddle - Features & Operating Controls
2
M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
FEATURES & OPERATING CONTROLS
FRONT ACCESS PANEL Allows access to gas control valve and themerature control thermostat.
THERMOSTAT TEMP.
CONTROL KNOB
Energizes gas valve and allows burners to light based on temp. control knob setting
and temperature sensed at griddle surface
Each section of the griddle is individually controllable.
Dial position is an indication of the temperature setting. The actual temperature at
the griddle surface will vary, depending upon the initial type and temperature of the
product, and other variables.
GAS SAFETY VALVE GAS
CONTROL VALVE
Provides ignition pilot ame. Allows fuel to burners only when pilot ame is
established.
GREASE TROUGH Extra-wide trough with radiused corners for easier cleaning. Trough slopes toward
a large waste hole that empties into the removable grease drawer.
GREASE DRAWER Large-capacity drawer is removable through the front for easy cleaning.
REMOVABLE SPLASH GUARD Stainless steel aplash guard simplies griddle maintenance and helps to keep
grease from splattering onto adjacent walls and equipment
NAMEPLATE
(located on rear of unit)
Lists manufacturer’s information, model and serial number. Also lists fuel
requirement specications.
IL1833a
GREASE
TROUGH
GREASE DRAWER
SHELF (Certain Models)
FRONT ACCESS PANEL
GAS SAFETY VALVE
SPLASH
GUARD
GAS CONTROL KNOB
TEMPERATURE CONTROL KNOB
THERMOSTAT
ADJUSTABLE LEGS
ENGLISH

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
This appliance is intended for use in commercial establishments
only.
This appliance is intended
to prepare food for human consumption.
No other use is recommended or authorized by the manufacturer or its
agents.
This griddle must be installed by a technician qualied and certied or
licensed to install gas-red equipment. A licensed technician must
perform the initial startup and adjustment of this appliance.
Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.
Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.
DO NOT submerge griddle or burners in water. DO NOT splash
or pour water into interior of griddle. Burners which have been
allowed to become wet must be thoroughly dried before use.
Griddle must be operated with the supplied legs properly
installed.
The technical content of this manual, including any parts breakdown
illustrations and/or adjustment procedures, is intended for use by
qualied technical personnel only.
Any procedure which requires the use of tools must be performed by a
qualied technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.
This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.
This unit complies with NSF standard 4 only if maintained and
operated per the instructions in this manual.
This appliance meets ANSI Z83.11 specications for gas-red food
service equipment.
This appliance is CSA design certied for gas operation.
WARNING:
FIRE HAZARD
In the event a gas odor
is detected, shut down the
unit at the main gas shutoff
and contact your local gas
supplier from a neighboring
location for service.
CAUTION:
FALL HAZARD
DO NOT stand or sit on the
griddle.
CAUTION:
FALL HAZARD
DO NOT use the griddle
as a stool or ladder.
PRECAUTIONS AND GENERAL INFORMATION
AGENCY APPROVAL INFORMATION
STD 4
3
ENGLISH

INSTALLATION
NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.
DANGER:
HEALTH
HAZARD
This appliance must be
properly ventilated.
Failure to provide proper
ventilation of exhaust
gasses can result in severe
injury and death.
WARNING:
FIRE HAZARD
Do not store ammable or
combustible materials near
this appliance. The open
ame of this appliance can
cause such materials to
ignite.
NOTICE:
Manufacturer’s warranty on
this griddle is in effect only
when the appliance is installed
and operated in accordance
with these instructions and
local codes and ordinances or,
in the absence of local codes,
the National Fuel Gas Code,
ANSI Z223.1 (current edition).
The manufacturer of the
griddle assumes no liability
for any damage resulting from
failure to comply with this
notice.
UNPACKING & INSPECTION
Carefully remove the griddle from the carton. Remove all
protective plastic lm, packing materials and accessories from the
griddle before connecting the griddle to fuel gas or otherwise
performing any installation procedure.
Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the griddle before starting any
installation.
Read and understand all labels and diagrams attached to the
griddle.
Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.
Thoroughly clean the appliance before use. See Cleaning
Instructions, page 12.
SETUP
Supplied legs must be properly installed. Once installed, the legs
should NOT be removed.
The griddle must be leveled with a spirit level in its nal operational
position, prior to beginning the gas piping installation.
Setup the griddle only on a rm level surface. Non-combustible
material (e.g. metal, terrazzo) is required.
Adequate clearances for air openings into the cabinet must be
provided. Maintain at least 3” clearance from adjacent surfaces.
The griddle must be installed in an area with sufcient make-up air
for proper combustion, and must be installed such that the ow of
combustion and ventilation air will not be obstructed.
When used with an exhaust fan, special precautions must be
observed to avoid interference with the operation of the griddle, such
as drafts and air starvation.
The current edition of NFPA 96 (Standard for the Installation of
Equipment for the Removal of Smoke and Grease Laden Vapors from
Commercial Cooking Equipment) species ventilation requirements
to ensure the removal of exhaust gasses and products of combustion.
IT IS THE RESPONSIBILITY OF THE INSTALLER TO ENSURE
THAT THIS GAS GRIDDLE INSTALLATION CONFORMS TO ALL
APPLICABLE CODES AND ORDINANCES.
DO NOT store ammable or combustible materials on, in or near the
griddle.
The area where the griddle is installed must be kept clear of
combustibles and ammables. This includes mops, rags, grease,
wrapping paper and electric cords.
4
M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
ENGLISH

DANGER:
FIRE AND
EXPLOSION
HAZARD
NEVER use an open ame to
check for gas leaks. Fire and
explosion may result.
IMPORTANT:
All pipe joints must be checked
for leaks before lighting. Leak
checks should be performed
with a soap and water solution.
IMPORTANT:
Information on the
construction and installation of
ventilating hoods may be
obtained from the current
edition of NFPA 96
Standard for the Installation of
Equipment for the Removal of
Smoke and Grease Laden
Vapors from Commercial
Cooking Equipment.
Copies of this standard are
available from the
Nation Fire Protection Assn.:
NFPA
1 Batterymarch Park
P.O. Box 9101
Quincy, MA 02269-9101
M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
INSTALLATION
GAS APPLIANCE CODE COMPLIANCE
The installation of gas piping from the outlet side of the gas meter or
service regulator to the griddle must be performed by a technician
qualied and certied or licensed to install gas-red equipment.
A licensed and qualied technician must perform the initial startup and
adjustment of this appliance.
The installation of this gas-red appliance must conform to local
codes, or in the absence of such codes, with the current edition of
National Fuel Gas Code ANSI Z223.1.
For use in the State of Massachusetts, this appliance must be
installed in compliance with Massachusetts Fuel Gas and Plumbing
Code CMR 248.
The installation of this gas-red appliance must comply with
applicable portions of NFPA 96 for ventilation.
The venting of this appliance must not be obstructed, nor may such
venting interfere with the ow of combustion air required for proper
operation of the gas burners.
Additionally:
1. The gas supply line used to connect the griddle to the gas
supply system must be black iron pipe, or other material as
approved by local ordinance for gas piping.
2. Gas supply piping must at least 3/4” NPT.
3. Use pipe sealant made specically for gas piping on all pipe
joints. Apply sealant sparingly to the male threads only.
Sealant must be resistant to the action of LP gas. Teon pipe
thread tape is NOT recommended for gas installations.
4. Verify that all supply piping is clean and free of obstructions,
dirt, chips and pipe sealant compound prior to installation.
5. All pipe joints must be checked for leaks before lighting. Leak
checks should be performed with a soap and water solution.
NEVER CHECK FOR LEAKS WITH AN OPEN FLAME.
5
ENGLISH

INSTALLATION
INSTALLING THE GRIDDLE
Refer to the nameplate. Verify the fuel type and pressure, which must
match the nameplate specications. Connecting the griddle to the
wrong fuel type and/or pressure will compromise the safety and/or
performance of the appliance.
The griddle must be placed in its nal operational position and
leveled front-to-back and side-to-side, with a spirit level, prior to
beginning the gas piping installation. Re-check the level of the unit
at the conclusion of the gas piping installation.
Each gas griddle is supplied with a separate gas pressure regulator.
The supplied regulator must be used, and must be installed on the
manifold pipe protruding from the rear of the griddle. Ensure that the
regulator is installed such that the ow arrow stamped on the body of
the regulator points toward the griddle. Failure to properly install the
supplied regulator will result in an extremely hazardous condition.
A moisture trap (drip leg) consisting of a tee, 4” nipple pointing down,
and cap must be installed upstream of the gas pressure regulator.
A manual gas shut-off valve may be required by local codes and
is, in any case, strongly recommended. The shut-off valve must
be installed between the gas supply piping and the gas pressure
regulator.
It is the responsibility of the gas piping installer to identify the code
requirement for a shut-off valve.
Shut-off valves, moisture trap and all associated piping must be
supplied by the gas piping installer.
DANGER:
FIRE AND
EXPLOSION
HAZARD
NEVER use an open ame to
check for gas leaks. Fire and
explosion may result.
IMPORTANT:
All pipe joints must be checked
for leaks before lighting. Leak
checks should be performed
with a soap and water solution.
WARNING:
FIRE HAZARD
This griddle is supplied with a
gas pressure regulator.
Failure to properly install the
supplied regulator will result in
an extremely hazardous
condition.
Flow arrow stamped on body of
regulator must point toward the
griddle.
Regulator adjusting screw and
vent hole must point UP.
IMPORTANT:
Verify fuel gas type. If the
available fuel does not match
the nameplate specication,
exchange the griddle for the
correct type. DO NOT attempt
to modify a unit in the eld to
accept a different fuel.
IMPORTANT:
Avoid damage to the regulator:
if the gas supply piping system
is pressure tested at pressures
exceeding 1/2 psig (3.45kPa),
the griddle must be isolated
or disconnected from the gas
piping system for the duration
of the test.
Fig. 2 Gas Supply Piping
FLOW
DRIP LEG*
GAS
SHUT-OFF
VALVE*
SUPPLIED
PRESSURE
ADJUSTMENT
(under cap)
REGULATOR
* by others
BACK OF UNIT
GAS
SUPPLY*
VENT
IL2193
LESS
FLAME
MORE
FLAME GAS PRESSURE
MEASUREMENT TAP
6
M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
ENGLISH

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
INSTALLATION
GAS PIPE PRESSURE TESTING
The main piping system must be capable of supplying the griddle with
sufcient volume/ow of fuel to satisfy the maximum operational input
requirements.
Make sure the supply piping system has been pressure tested before
the regulator and griddle are connected. If the system must be
re-tested, be sure the regulator is isolated by a manual shut-off valve,
in order to prevent damage to the regulator and gas griddle valves.
Piping and connections should be leak tested using a water/soap
solution. DO NOT USE FLAME TO CHECK FOR GAS LEAKS.
Equipment gas pressure (the pressure downstream of the pressure
regulator) may be tested by adapting a water column gauge to the
plugged ports on the main gas manifold. The pressure regulator
supplied with the Gas Griddle is factory set for a nominal gas pressure
of 5” w.c.
Be sure to remove any adapters, and to re-plug and leak check the
port before returning the griddle to service. Leak testing should be
performed using a water/soap solution. DO NOT USE FLAME TO
CHECK FOR GAS LEAKS.
GAS SUPPLY FLOW VOLUME TESTING REQUIREMENTS
While testing for adequate gas pressure, be sure all other gas
appliances that utilize the same source piping are in operation with
burners ON in order to ensure accurate operational conditions.
If ow volume in the system piping is marginal, and should other
appliances on that system not be consuming gas while testing for
pressure, the test results may be inaccurate.
IMPORTANT:
PRESSURE TESTING MUST
BE PERFORMED BY A
QUALIFIED TECHNICIAN
ONLY.
NOTE: The maximum inlet
pressure from the supply
piping must not exceed ½ p.s.i
(14” W.C.) Pressure above this
limit will damage the regulator
and gas valves.
Port for measuring outlet
gas pressure is located on
the manifold. Remove the
grease drawer to gain access.
Remove the allen head plug
sealing the test port, then
connect the hose of a water
column gauge.
Be sure to reinstall the allen
head plug at the conclusion of
testing.
7
ENGLISH

INITIAL ADJUSTMENT
IMPORTANT:
PRESSURE ADJUSTMENT
MUST BE PERFORMED BY
A QUALIFIED TECHNICIAN
ONLY.
IMPORTANT:
FLAME ADJUSTMENT
MUST BE PERFORMED BY
A QUALIFIED TECHNICIAN
ONLY.
IMPORTANT:
FLAME ADJUSTMENT
MUST BE PERFORMED BY
A QUALIFIED TECHNICIAN
ONLY.
PURGING AIR FROM GAS LINES
Air must be purged from the gas lines for the initial startup. Turn the
knob on the safety valve to PILOT, press and hold until a ame can
be established at the pilot burner. Repeat for each pilot.
Caution must be taken to ensure that no raw gas is present in
the surrounding area when attempting to place the Griddle into
operation.
SET GAS PRESSURE:
Turn the gas shut-off valve OFF.
Remove the plug in the gas pressure measurement tap and attach a
manometer. Turn the shut-off valve ON. Light the pilot light and turn
both gas control valves to HI.
Remove the cap from the pressure regulator. Turn the adjusting
screw clockwise to increase pressure; counter-clockwise to decrease
pressure. Adjust the gas pressure regulator for:
5” water column (natural gas); or, 10” water column (propane).
When nished, replace cap on regulator, turn shut-off valve OFF,
remove manometer and reinstall plug in tap. Turn shut-off valve back
ON and relight the pilot light.
PILOT FLAME ADJUSTMENT
The pilot ame may be adjusted at the safety valve by removing the
pilot adjusting screw cover (notice the ber washer) and turning the
adjusting screw until the pilot ame covers 3/8” to 1/2” tall section of
the thermocouple. This will ensure that the thermocouple will
energize the pilot valve and maintain the pilot ame. Remember to
replace the cover and ber washer after adjustments are completed.
To check the calibration of the thermopile, turn the main burner
control knob to OFF. Connect a millivolt meter to the TP and TP
TH connections on the red terminal block on the safety valve. The
thermocouple should generate 200mV (minimum) within 2 minutes of
the pilot ame being lit. 250 mV will provide sufcient power to open
both the pilot valve and main burner valve.
To conserve thermocouple life and reduce gas consumption, the
reading should be no more than 500 mV.
MAIN BURNER AIR/FUEL MIXTURE
Each main burner has an adjustment shutter at the inlet end of the
burner. This collar is locked by a 1/4” hex head screw. Loosen the
screw and rotate the shutter to adjust the amount of combustion air
mixed with the incoming gas as it enters the main burner. Adjust the
fuel/air mixture to produce a steady, blue ame. Re-tighten the lock
screw after the proper mixture has been set.
Fig. 3 Adjust gas pressure
LESS
PRESSURE
REGULATOR
MORE
PRESSURE
IL2272
8
Fig. 4 Adjust pilot ame
Fig. 5 Adjust burner ame
M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
3/8“ to 1/2”
THERMOCOUPLE
IL1834
LOCKING SCREW
MORE AIR
LESS AIR
SHUTTER
IL1835
ENGLISH

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
INITIAL ADJUSTMENT
PREPARING THE GRIDDLE SURFACE
SEASONING STANDARD GRIDDLES
As manufactured, the steel surface of your Wells griddle has
microscopic pores. It is important to ll these pores with oil in order to
provide a hard, non-stick cooking surface.
a. Preheat the griddle surface to 375ºF (191ºC).
b. Spread a light lm of cooking oil over the entire griddle
surface
c. Allow the oil lm to cook in for approximately 2 minutes, or
until it smokes.
d. Wipe the griddle surface with a clean damp cloth until all oil is
removed.
e. For new griddles, repeat this procedure 2-3 times until the
griddle has a slick, clean surface.
CHROME PLATED GRIDDLES
Because the microscopic pores in the griddle surface are lled by the
chrome plating, no seasoning of the griddle surface is required.
a. Thoroughly clean the griddle surface using a soft clean cloth
and a small amount of mild detergent.
b. Rinse and dry thoroughly after cleaning.
c. The griddle is now ready to use.
IMPORTANT: SCRATCHES
WILL DAMAGE THE
CHROMESURFACE!
DO NOT use anything on a
Chrome griddle that could
scratch the surface.
DO NOT clean chrome surface
with griddle bricks, pumice
stone or abrasive cleansers.
9
ENGLISH

OPERATION
GENERAL OPERATIONAL NOTES
Carefully read the description of the griddle operation on the
specication sheet.
DO NOT use this appliance if it has been submerged in water. Call a
qualied technician to examine the appliance and to service or replace
any component which has been submerged. Burners which have
been allowed to become wet must be thoroughly dried before use.
For initial startup, and any time the gas supply has been shut-off, it
may take several minutes to light the pilot as air in the piping and
manifolds is purged.
The gas control knobs must be turned by hand only. Never use tools
to turn the control knob. If the knob will not turn by hand, do NOT
attempt to force or repair it. Contact your Authorized Wells
Service Agency for repairs. Forced or improperly repaired valves
pose the risk of re and/or explosion.
Make sure grease drawer is properly installed before attempting to
operate.
LIGHTING THE PILOT LIGHT
Before lighting the pilot light, smell all around the appliance area for
gas. Be sure to smell near oor level because some gas is heavier
than air and will settle to the oor.
For initial startup, and any time the gas supply has been shut-off, it
may take several minutes to light the pilot as air in the piping and
manifolds is purged.
Each burner assembly has a pilot assembly which must be lit before
the associated main burner can be operated. This operation requires
a LONG match or replace lighter. Set all temperature control knobs
and gas safety valve control knobs to the OFF position.
To light the pilot ame, turn the knob on the SAFETY VALVE (adjacent
to each thermostat) to the PILOT position. Depress and hold the
safety valve knob and light the pilot.The pilot is located behind the
front bafe, and is visible through the small opening in the bafe.
After the pilot ame has been established, the match or lighter can
be withdrawn. Continue to press in on the knob for approximately
30 seconds, then slowly release the knob. When the knob is fully
released, the pilot should stay lit.
When the pilot ame is established, turn the safety valve knob counter
clock-wise to the ON position.
WARNING:
FIRE HAZARD
IF YOU SMELL GAS:
¤DO NOT try to light
any appliance.
¤DO NOT touch any
electrical switch
¤DO NOT use any
telephone in your building.
In the event a gas odor
is detected, shut down
the unit at the main gas
shutoff valve and contact
your local gas supplier
from a neighboring
location.
Follow the instructions
received from the gas
supplier immediately
and exactly.
WARNING:
FIRE HAZARD
NEVER attempt to force or
repair a stuck control valve.
Contact your Authorized Wells
Service Agency for repairs.
Forced or improperly repaired
valves pose the risk of re and/
or explosion
NOTE:
LIGHTING INSTRUCTIONS
are posted on inside of front
panel.
10
M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
ENGLISH

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
WARNING:
FIRE AND
EXPLOSION
HAZARD
If the pilot light should be
extinguished, turn off the
gas shut-off valve. Allow
the appliance to vent for ve
minutes before attempting
to re-light.
CAUTION:
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns.
NOTE:
Separate sections of griddle
may be set to different
temperatures. This will
allow a variety of products
to be prepared at the same
time, and will allow prepared
product to be held at serving
temperature after cooking.
For best results, different
temperatures should be
set from coolest to hottest
sequentially across the width
of the griddle. (Heat will
migrate over the entire griddle
surface. Setting one section
low, adjacent to a section
set high, may overwork
components in the “high”
section as the thermostat
tries to compensate for heat
lost to the “low” section.)
NOTE:
The times and temperatures in
this chart are suggestions only.
Your own experience with your
own menu items will be your
best guide to achieving the
best food product.
OPERATION
USING THE GRIDDLE
Check the chart below for recommended cooking temperatures. Turn
temperature control knob to the desired temperature.
For standard griddles:
•Keep the griddle surface clean and well oiled during use.
•Scrape cooking waste into the grease trough frequently during use.
•Occasionally brush or spray a light coat of cooking oil on the
griddle surface in order to maintain the non-stick surface.
For chrome plated griddles:
•Scrape cooking waste into the grease trough after preparing each
order.
•DO NOT bang or tap pots, pans, spatulas or other metal utensils
on the griddle surface as this may damage the chrome plating.
RECOMMENDED COOKING TIMES AND TEMPERATURES
11
PRODUCT TEMP ºF TIME
Sausage, link and patty 350ºF 3 minutes
Bacon 350ºF 2 - 3 minutes
Canadian Bacon 350ºF 2 - 3 minutes
Ham Steaks 375ºF 3 - 4 minutes
Broiled Ham 375ºF 2 minutes
Beef Tenderloin 400ºF 3 - 4 minutes
Minute Steaks 400ºF 3 - 4 minutes
Club Steak, 1” thick 400ºF 3 - 5 minutes
Hamburgers 350ºF 3 - 4 minutes
Cheeseburgers 350ºF 3 - 4 minutes
Melted Cheese Sandwich 375ºF 3 - 4 minutes
Hot Dogs 325ºF 2 - 3 minutes
ENGLISH

CAUTION:
BURN HAZARD
Griddle will be hot during
portions of this cleaning
procedure. Always heat-
protective gloves and apron.
IMPORTANT: DO NOT spill
or pour water into controls,
control panel or wiring.
DO NOT allow main or pilot
burners to get wet.
DO NOT submerge griddle
in water. Damage to internal
components will occur.
Damage to internal
components from water
damage is not covered by
warranty.
IMPORTANT: NEVER USE
STEEL WOOL TO CLEAN
THE GRIDDLE SURFACE!
DO NOT use detergent or
oven cleaner to clean the
griddle surface.
IMPORTANT: DO NOT
use steel wool or abrasive
cleansers for cleaning the
griddle cabinet.
12
CLEANING INSTRUCTIONS - STANDARD AND GROOVED GRIDDLES
PREPARATION Set temperature control to 220ºF. Allow
griddle temperature to drop to 220ºF before
proceeding.
FREQUENCY Daily
TOOLS Griddle Brick or Pumice Stone, Fiber Brush
Plastic Scouring Pad, Plastic Scraper
Contoured Scraper (grooved griddle) Mild
Detergent, Non-Abrasive Cleanser Clean
Soft Cloth / Sponge
CLEANING
Pour a small amount of water on the griddle surface and let it “sizzle”.
Clean the griddle surface:
a. For standard griddles, use a pumice stone or griddle brick to
scrape food waste. Clean the griddle surface down to bright
metal. Wipe off any remaining powder residue.
b. For grooved-surface griddles, use the supplied contoured
scraper to scrape food waste. Clean the griddle surface down
to bright metal.
Use a soft-bristled ber brush in a circular motion to remove any
remaining food particles.
Turn temperature control to OFF. Allow the griddle surface to cool, then
wipe the surface with a clean cloth. Dry the griddle surface thoroughly.
IMPORTANT: SEASON THE COOKING SURFACE AFTER EACH
CLEANING. Refer to page 6.
At least once each day, the grease trough must be thoroughly cleaned.
Using a scraper, remove all grease and food waste from the grease
trough by pushing it down the waste hole and into the grease drawer.
After scraping all cooking waste from grease trough into the grease
drawer, take the grease drawer to kitchen cleaning area and properly
dispose of all waste.
a. Clean drawer with hot water and a mild detergent.
b. Dry drawer thoroughly and reinstall in griddle.
Clean the splash guard in the sink with warm water and mild detergent,
or in the dishwasher. Rinse thoroughly and reinstall.
Wipe down exterior of griddle cabinet with a clean cloth and
non-abrasive cleanser. Rinse thoroughly with water and a clean cloth.
Dry with a soft clean cloth
Procedure is complete.
M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
ENGLISH

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
13
PREPARATION Set temperature control to 220ºF. Allow
griddle temperature to drop to 220ºF before
proceeding.
FREQUENCY Daily
TOOLS 4” Razor-Style Scraper, Soft Bristle Brush
Mild Detergent, Non-Abrasive Cleanser
Clean Soft Cloth / Sponge
CLEANING
Pour a small amount of water on the griddle surface and let it “sizzle”.
Use a 4” razor-style scraper to clean the remaining food particles from
the griddle surface
IMPORTANT: NEVER USE GRIDDLE BRICKS, PUMICE STONES OR
STEEL WOOL TO CLEAN THE GRIDDLE SURFACE!
DO NOT use detergent or oven cleaner to clean griddle surface.
IMPORTANT: NEVER BANG OR TAP METAL IMPLEMENTS,
SPATULAS, POTS, PANS, OR SCRAPERS ON THE GRIDDLE
SURFACE!
Use a soft-bristled ber brush in a circular motion to remove any
remaining food particles.
Turn temperature control to OFF. Allow the griddle surface to cool,
then wipe the surface with a clean cloth. Dry the griddle surface
thoroughly.
At least once each day, the grease trough must be thoroughly cleaned.
Using a scraper, remove all grease and food waste from the grease
trough by pushing it down the waste hole and into the grease drawer.
After scraping all cooking waste from grease trough into the grease
drawer, take the grease drawer to kitchen cleaning area and properly
dispose of all waste.
a. Clean drawer with hot water and a mild detergent.
b. Dry drawer thoroughly and reinstall in griddle.
Clean the splash guard in the sink with warm water and mild detergent,
or in the dishwasher. Rinse thoroughly and reinstall.
Wipe down exterior of griddle cabinet with a clean cloth and
non-abrasive cleanser. Rinse thoroughly with water and a clean cloth.
Dry with a soft clean cloth
Procedure is complete.
CAUTION:
BURN HAZARD
Griddle will be hot during
portions of this cleaning
procedure. Always heat-
protective gloves and apron.
IMPORTANT: DO NOT spill
or pour water into controls,
control panel or wiring.
DO NOT allow main or pilot
burners to get wet.
IMPORTANT: DO NOT spill
or pour water into controls,
control panel or wiring.
DO NOT submerge griddle
in water. Damage to internal
components will occur.
Damage to internal
components from water
damage is not covered by
warranty.
IMPORTANT: DO NOT use
griddle bricks, steel wool or
abrasive cleansers to clean
chrome-plated cooking
surface.
IMPORTANT: DO NOT
use steel wool or abrasive
cleansers for cleaning the
griddle cabinet .
IMPORTANT:
Never bang or tap metal
implements, spatulas, pots,
pans or scrapers on the
griddle surface.
CLEANING INSTRUCTIONS - CHROME PLATED GRIDDLES
ENGLISH

TROUBLESHOOTING
14
M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
DESCRIPTION POSSIBLE PROBLEM SUGGESTED REMEDY
Pilot will not light
Gas supply off Check main / unit gas valves
Air in lines Turn gas valve on. Attempt to light
pilot every 15 sec.
Pilot valve not on or not depressed Refer to page 10 for pilot lighting
instructions
Burners won’t light
Pilot light not lit
Turn off gas — allow unit to vent for
5 minutes. Turn gas back on and
light pilot
Control not on Turn temperature control to desired
temperature
Individual burner won’t light
Water in burner Remove burner and dry thoroughly
Damaged temperature control,
burner or other internal component
Contact Authorized Wells Service
Agency for repairs
Burner not hot enough
Temperature control not set Adjust for desired temperature
Shutter or nozzle out of adjustment Contact qualied technician for
adjustment
Damaged temperature control,
element or other internal component
Contact Authorized Wells Service
Agency for repairs
Griddle drips grease
Grease drawer full or not installed Empty grease drawer. Install
properly
Damaged internal component Contact Authorized Wells Service
Agency for repairs
NOTE: There are no user serviceable components in the griddle. In all cases of damage or malfunction,
contact your Authorized Wells Service Agency for repairs.
ENGLISH

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
WIRING DIAGRAM
15
NOTE:
Shown is the wiring diagram for a single burner section. Each burner section is wired identically.
TH/TP
TP
TH
GAS VALVE THERMOSTAT
THERMOPILE
IL2192

EXPLODED VIEW & PARTS LIST
18
M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
WG2424G CABINET COMPONENTS
Model: WG2424G
Countertop Gas Griddle: Cabinet Components
PL121 IL1836 Rev. F 4/25/14
1
2
3
4
15
14
13
10
538
6
8
Namplate location
after 4/2014
9
12
11
7
39
16
4
17

M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
19
EXPLODED VIEW & PARTS LIST
WG2424G FUEL SYSTEM COMPONENTS
Model: WG2424G
Countertop Gas Griddle: Fuel System Components
PL121 IL1837 Rev. D 4/13/12
18
19
20
35
34
21
22
23
24
25
26
7
27
28
29
30
31
32
33
36
37

PARTS LIST: WG2424
20
M121 p/n 2M- 45324 Owners Manual Countertop Gas Griddles
Model: WG2424 Gas Griddle
Fig No. Part Number Quantity Description Application
1 DD-68527A 1 TOP ASSY WG2424
2 2H-39039 2 INSUL GAS THERMO BULB GAS
3 G7-45951 2 HOLDER THERMO BULB 24IN G
4 2C-35485 2 NUT 1/4-20 HEX FINISHED S
5 G7-45397 1 DEFLECT HEAT LOW WG2424G
6 2A-Z0314 4 FOOT, 4” DIE CAST
7 2C-33922 30 SCREW 6-32X1/4 PH PAN TAP
8 G7-45271 1 PANEL CONTROL WG2424
9 2M-306719 1 LOGO WELLS DIECAST SHIELD
10 G7-302508 1DRAWER GREASE WG2424GL
WS-59173 DRAWER ASSY GREASE
11 2R-38668 1 HANDLE DOOR
12 G7-Z12047 1 PANEL FRONT - GREASE DRW
13 2C-33453 2 CATCH DOOR MAGNETIC
14 G7-302521 1 INSERT GREASE DRAWER ASSY
15 G7-45272 1 PANEL FRONT WG2424
16 G7-45274 1 DEFLECTOR HEAT FR WG2424
17 G7-39331 1 CHUTE ASSY GREASE GAS GRI
18
2J-39284
1
REGULATOR ADJ GAS LP
2J-39007 REGULATOR ADJ GAS NAT
2J-306629 RGLTR-GAS CONVRT 5/10 WC LP or NAT
19 2C-40680 2 NUT 10-32 HEX KEPS MS SS
20 2F-45303 2 BURNER WG2424 2436
21 2T-48817 2 THERMO RX WG GRIDDLES
22 2C-31718 2 SCREW 6-32X3/16 PH RD HD
23 2R-45321 2 KNOB CONTROL WG2424-3048
24 2J-45308 2 PILOT WG GRIDL
25 2T-42195 3 THERMOPILE FGS-40
26 2A-45317 1 TUBE PILOT-2
27 2A-45352 2 ORIFICE PILOT PROPANE WG’
28 2C-31053 2 NUT 8-32 KEPS MS NICKEL
29 G7-45281 2 SUPPORT ORIFICE ROHS
30 2K-45357 2 FTG ORIFICE WG2424-3048
31 2A-39335 2ORIFICE-HOOD #53 (LP)
2A-45408 ORIFICE-HOOD #42 (NAT)
32 WS-65307 2 VALVE GAS WG SERIES GRIDDLE
33 2A-45315 1 TUBE BURNER-2
34 2A-45313 2 TUBE MANIFOLD
35 2P-39245 1 PLUG HEX HEAD 1/8 NPT BRA
36 2A-45314 1 TUBE BURNER-1
37 2A-45318 1 TUBE PILOT-1
38 G7-45398 1 DEFLECTOR HEAT UPPER
39 G7-Z18306 1 SHELF PANEL, 24” GRIDDLE 2424PS