Western Digital ReadyView WDBULT0020HWT-HESN User manual

WD ReadyView™
Surveillance System
User Manual: Advanced Features

Table of Contents
1 Preface ........................................................................................... 5
2 Part I: Direct Operations ................................................................ 6
Before You Begin ................................................................................................................................. 6
Login .............................................................................................................................................................................................. 6
Initial Configuration .............................................................................................................................. 8
Preparation .................................................................................................................................................................................... 8
Wizard ........................................................................................................................................................................................... 8
Live View ........................................................................................................................................... 10
Live View Status .......................................................................................................................................................................... 10
Window Toolbar .......................................................................................................................................................................... 11
Screen Toolbar ............................................................................................................................................................................. 12
Shortcut Menu .............................................................................................................................................................................. 13
Sequence Operation .................................................................................................................................................................... 13
Zoom ............................................................................................................................................................................................ 14
Image Configuration ................................................................................................................................................................... 15
Preview Configuration ................................................................................................................................................................. 15
Channel Configuration ......................................................................................................................... 16
Channel Management .................................................................................................................................................................. 17
OSD Configuration ..................................................................................................................................................................... 20
Image Configuration ................................................................................................................................................................... 21
Privacy Mask Configuration ....................................................................................................................................................... 24
PTZ Control ....................................................................................................................................... 24
PTZ Control Window and PTZ Management Window ............................................................................................................. 24
Setting and Calling a Preset ....................................................................................................................................................... 25
Setting a Preset Patrol ................................................................................................................................................................ 26
Setting a Recorded Patrol .......................................................................................................................................................... 27
Setting Auto Guard ..................................................................................................................................................................... 27
Recording and Snapshot .................................................................................................................... 28
Encoding Settings ....................................................................................................................................................................... 28
Draw or Edit a Schedule ............................................................................................................................................................. 30
Scheduled Recording and Snapshot .......................................................................................................................................... 31
Motion Detection Recording and Snapshot .............................................................................................................................. 31
Alarm Triggered Recording and Snapshot ............................................................................................................................... 32
Manual Recording and Snapshot ............................................................................................................................................... 33
Holiday Recording and Snapshot .............................................................................................................................................. 34
Other Recording and Snapshot Types ...................................................................................................................................... 34
Playback ............................................................................................................................................ 35
Instant Playback .......................................................................................................................................................................... 35
Playback Toolbar ........................................................................................................................................................................ 35
Playback by Camera and Date .................................................................................................................................................. 36
Playback in Corridor Mode ........................................................................................................................................................ 37
Playback by Tag .......................................................................................................................................................................... 37
Playback by Event ....................................................................................................................................................................... 37
Playback by Smart Search .......................................................................................................................................................... 38

3WD ReadyView™ User Manual
Playback by External File ............................................................................................................................................................ 38
Playback by Image ..................................................................................................................................................................... 38
Playback by POS ......................................................................................................................................................................... 38
File Management ......................................................................................................................................................................... 39
Backup .............................................................................................................................................. 39
Recording Backup ...................................................................................................................................................................... 39
Image Backup ............................................................................................................................................................................. 40
Alarm ................................................................................................................................................. 41
Alarm Input and Output .............................................................................................................................................................. 41
Motion Detection ........................................................................................................................................................................ 42
Tampering Detection .................................................................................................................................................................. 43
Video Loss ................................................................................................................................................................................... 43
VCA .............................................................................................................................................................................................. 44
Defocus Detection ...................................................................................................................................................................... 47
Scene Change Detection ............................................................................................................................................................ 47
Auto Tracking .............................................................................................................................................................................. 48
Object Left ................................................................................................................................................................................... 49
Object Moving ............................................................................................................................................................................ 49
Alert ............................................................................................................................................................................................. 50
Buzzer .......................................................................................................................................................................................... 50
Alarm-Triggered Actions ............................................................................................................................................................. 51
Manual Alarm ............................................................................................................................................................................... 51
VCA Search ....................................................................................................................................... 52
Behavior Search .......................................................................................................................................................................... 52
Face Search ................................................................................................................................................................................. 52
People Counting ......................................................................................................................................................................... 53
Vehicle ......................................................................................................................................................................................... 53
Network Configuration ....................................................................................................................... 54
TCP/IP .......................................................................................................................................................................................... 54
PPPoE ........................................................................................................................................................................................... 55
DDNS ............................................................................................................................................................................................ 55
Port ............................................................................................................................................................................................... 56
Port Mapping ............................................................................................................................................................................... 56
Email ............................................................................................................................................................................................ 58
FTP ................................................................................................................................................................................................ 58
SNMP ............................................................................................................................................................................................ 59
Alarm Service .............................................................................................................................................................................. 60
Video & Image Database ........................................................................................................................................................... 60
Multicast ....................................................................................................................................................................................... 61
Disk Configuration .............................................................................................................................. 62
Disk Management ....................................................................................................................................................................... 62
Disk Group ................................................................................................................................................................................... 62
Space Allocation ......................................................................................................................................................................... 63
Advanced Configuration ............................................................................................................................................................ 63
Hard Disk Detection ................................................................................................................................................................... 64
System Configuration ......................................................................................................................... 65
Basic Configuration .................................................................................................................................................................... 65
Time Configuration ..................................................................................................................................................................... 66
Transaction Configuration .......................................................................................................................................................... 67
User Configuration ...................................................................................................................................................................... 67
Security Configuration ................................................................................................................................................................ 68
System Maintenance ........................................................................................................................... 70

System Information .................................................................................................................................................................... 70
Network Information ................................................................................................................................................................... 71
Log Query .................................................................................................................................................................................... 72
Import/Export ............................................................................................................................................................................. 73
System Restoration ..................................................................................................................................................................... 74
Automatic Maintenance .............................................................................................................................................................. 74
System Upgrade ......................................................................................................................................................................... 75
Shutdown .......................................................................................................................................... 75
3 Part II: Web-Based Operations ..................................................... 76
Before You Begin ............................................................................................................................... 76
Login ................................................................................................................................................. 76
Live View ........................................................................................................................................... 77
Playback ............................................................................................................................................ 78
Configuration ..................................................................................................................................... 79
4 Appendices ................................................................................. 80
Appendix A: Typical Applications ....................................................................................................... 80
Appendix B: Acronyms ....................................................................................................................... 81
Appendix C: FAQs .............................................................................................................................. 82

WD ReadyView™ User Manual 5
1 Preface
This manual describes how to use your NVR directly (using the HDMI or VGA direct-connect
interface) or on the Web interface using a browser. Note that using either direct-connect interface
(HDMI or VGA) requires connecting a USB mouse to the NVR (keyboard not supported).
In this manual, the terms "IP camera" and "IPC" refer to the same thing: a network camera, which
requires a connection to the network.
IMPORTANT: This manual was designed for advanced users.
Items in this manual are intended for self-serve functions and are
NOT covered by Western Digital Tech Support.
NOTE: WD ReadyView is designed and optimized for mobile
app use. The mobile app is the preferred interface.

WD ReadyView™ User Manual 6
2 Part I: Direct Operations
An NVR supports three types of operations: mobile operations, direct operations and web-based
operations. Direct operations require connecting a monitor and a USB mouse to the NVR
(keyboard not supported); such equipment is not included. The NVR has an embedded web server
and allows web-based operations. To do this, you need a PC that has a network connection to the
NVR and a web browser. Navigate to the NVR's IP address and login to the Web interface to start
using the system.
2.1 Before You Begin
Please be aware that the parameters that are grayed out on the system User Interface (UI) cannot
be modified. The parameters and values displayed may vary by device model, and the figures
shown in this manual are for illustration purposes only.
2.1.1 Login
Use the default username admin and password Readyview123 for your first login. The password can
be changed during the mobile app onboarding process.
NOTE: The first screen that appears is the installation wizard. Using the wizard screen is not
required. Close this window by clicking the X in the upper right-hand corner.
1. Right-click anywhere in the window and then click Menu. The login dialog box is displayed.
2. Enter your password, then click Login.
IMPORTANT: The default password is intended for the first login only and should be changed to
a strong one, containing at least eight characters (including uppercase and lowercase letters, digits,
and symbols) to ensure security.
NOTE: WD ReadyView cameras can be connected to other, ONVIF-compliant security systems.
To use the cameras with a non-WD, ONVIF-conformant system or NVR, follow the steps below.
1. Download and install the WDRVTool on a Windows PC (not supported on macOS) (link:
https://support-en.wd.com/app/answers/detail/a_id/28866) or go to support.wdc.com
and search “28866”.
2. All settings on your camera applicable to your system must be changed while connected
through a PoE switch before connecting the camera to a non-WD, ONVIF-conformant NVR.
Note that your PoE switch needs to be connected to your router. Connect the WD ReadyView
camera to your PoE switch.
3. Open the WDRVTool from your PC or laptop. If no IP address appears, click Refresh in the
upper left corner.
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Before You Begin
WD ReadyView™ User Manual 7
4. Click the “E” button (in the Configuration column) at the far right; the camera’s browser
window will open.
5. Login using the camera username and password. The default username is admin; the default
password is Readyview123.
6. Complete the fields below to change your password.
NOTE: Steps 7 and 8 below apply to our 8MP/4K cameras only. If you do not have an
8MP/4K camera, skip to step 9.
7. After login, click Setup > Video > Video. Change the main stream, sub stream, and third
stream settings.

Before You Begin
WD ReadyView™ User Manual 8
8. For each stream, change the video compression from H.265 to H.264, then change smart
encoding from Advanced Mode to Basic Mode.
9. The process is complete. You may click Logout in the upper right corner or close the window.
2.2 Initial Configuration
2.2.1 Preparation
· Make sure that a monitor is connected to the VGA or HDMI interface on the back of the NVR.
2.2.2 Wizard
The wizard can guide you through the most basic setup. The wizard may vary by device model and
other factors. The following shows an example.
1. Enable or disable the wizard as needed, then click Next.
NOTE: You may change the setting under System > Basic.
2. Enter the username (admin) and password (default is Readyview123) then click Next.

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WD ReadyView™ User Manual 9
IMPORTANT: The default password is intended only for the first login and should be
changed to a strong one containing at least eight characters (including uppercase and
lowercase letters, digits and symbols) after your first login to ensure security.
3. Complete the time information fields (time zone, date format, time format, and system time),
then click Next.
4. Set the IP address, subnet mask, and default gateway. Use the default settings for other
parameters unless modification is necessary. Review the settings, then click Next. Note that
DHCP is enabled by default. An internal IPv4 address can be configured if your NVR has PoE
ports or switching ports.
DHCP is enabled by default.
5. Click Search. The detected IP cameras are listed. Select the device(s) to add, then click Add.

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WD ReadyView™ User Manual 10
6. Click Next.
7. Set a recording/snapshot schedule, then click OK.
NOTE: You may also edit wizard settings by clicking System > Basic > Wizard.
2.3 Live View
2.3.1 Live View Status
The following icons are used to indicate alarms, recording status, and audio status in a live view
window.
Icon
Description
Tampering alarm
Motion detection alarm
Recording
Two-way audio (some third-party cameras have audio; cameras included with
the WD ReadyView kit do not support audio.)

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WD ReadyView™ User Manual 11
Icon
Description
Turn on audio (some third-party cameras have audio; cameras included with
the WD ReadyView kit do not support audio.)
No.
Camera Status
1
The IP camera is online, and live video is displayed.
2
The IP camera is online, but the NVR has insufficient capacity to decode
streams from the IP camera.
3
No permission to view live video from the IP camera.
4
The IP camera is offline.
5
No IP camera is linked to the window.
2.3.2 Window Toolbar
Icon
Description
Available for PTZ cameras only. Click to display the PTZ control window.
Record live video in the window to the hard disk. Clicking stops
recording.
Click to play video recorded during the past 5 minutes and 30 seconds.
Zoom in on an area of interest.
Click to edit image settings.
Click to set OSD (On-Screen Display).
Click to take a snapshot. The window borders will flash white. You may
view and back up snapshots under Backup > Image.

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WD ReadyView™ User Manual 12
Icon
Description
Rest your mouse pointer on the icon to view bitrate info; click this button
to view the camera ID and IP address, or to change the username and
password used to connect the camera.
Start two-way audio with the camera (if supported by a third-party
camera; cameras included with WD ReadyView kit do not support audio).
Click to stop. The sound volume is adjustable.
Note: Correct audio input and output connections are required.
Click to turn on audio (if supported by a third-party camera; cameras
included with WD ReadyView kit do not support audio). Clicking turns
off audio. The sound volume is adjustable.
Note: When you turn on audio in the current window, audio of the previous
window is turned off.
Click to link the window to another IP camera.
Exit
2.3.3 Screen Toolbar
Icon
Description
Click to access the main menu.
/ / /
Select the screen layout.
/
Previous or next screen.
/
Start or stop sequence.
Playback.
Click to open the USB Device window and perform USB related
operations. The window offers quick access to multiple windows,
and it pops up automatically if a USB storage device is plugged in
when the NVR is restarting, or when the preview window is
displayed. This button can only be used when a USB storage device
is plugged in.
Rest the mouse pointer on this icon to view encoding information
including frame rate, bit rate, and resolution; or click to view
camera status.
Click to view device alarm status and camera status.
Rest the mouse pointer on this icon to view NIC card information,
or click the icon to edit basic network settings.
Rest the mouse pointer on this icon to view the date, or click the
icon to edit time settings.

Live View
WD ReadyView™ User Manual 13
Icon
Description
Click to automatically hide the toolbar, or click to lock.
2.3.4 Shortcut Menu
A shortcut menu as shown below appears when you right-click in a window.
Menu
Description
Menu
Access the main menu. Most of operations described in this manual are
performed from the main menu; for example, click Camera > Camera
(with Menu >omitted).
Corridor
Choose a corridor mode. Corridor mode can also be set in the Default
Layout drop-down list under System > Preview. To display images in
corridor mode, the camera must be installed correctly (rotated 90°
clockwise or counter-clockwise), and then use the Image Rotation
parameter under Camera > Image to rotate images accordingly.
Main/Aux
Monitor
Switch live video from different video output.
PTZ Control
Display the PTZ control window for the first PTZ camera in live view.
Vehicle Control
Opens the vehicle control page.
Playback
Play the current day's recording for the camera in the current window.
Output Mode
Choose a video output mode. Options include standard, soft, bright, or
vivid.
2.3.5 Sequence Operation
The sequence operation requires you to configure the screen layout, windows, linked cameras, and
the sequence interval. This example describes how to configure sequence for five cameras based on
a four-window screen layout.
1. Click 4 Windows on the screen toolbar.
NOTE: The number of windows that can be displayed may vary with NVR model.
2. Click Start Sequence on the screen toolbar. The sequence starts by displaying four windows
on the first screen, and then the fifth on the second screen at the set interval.

Live View
WD ReadyView™ User Manual 14
NOTE: The default sequence interval is eight seconds and can be set under System >
Preview. You may drag video to the desired window on the screen.
2.3.6 Zoom
Zoom in on an area of images in a window for details.
1. Click the window and then click on the toolbar.
2. In the small window in the lower right corner, click and drag the mouse to draw the zoom
area. The image in the main window zooms in. The following is an example.

Live View
WD ReadyView™ User Manual 15
NOTE: The system adjusts the area automatically according to the window size and
aspect ratio. Also, the system has specified a minimum size to ensure zoom effects.
2.3.7 Image Configuration
Adjust image settings to get optimal images from a camera.
1. Click the window and then click on the window toolbar.
2. Select a mode from the drop-down list according to the surveillance scenario, and then adjust
the contrast, hue, saturation, and brightness as needed. The settings available may vary by
device model.
3. Click OK to save the settings and exit.
2.3.8 Preview Configuration
Normally, live view (video) is available after you complete the basic setup by following the wizard.
You can click System > Preview and edit the preview settings as needed; options include video
output, image resolution, default layout, and sequence interval. The video output and the number of
windows supported may vary by NVR model.
NOTE: Pressing and holding the scroll wheel for at least 3 seconds will restore the default
resolution.
Preview Configuration
Each preview window is linked to a camera. By default, window 1 links to camera D1, window 2 links
to camera D2, and so on. You may want to change the link to display live video from a camera in

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WD ReadyView™ User Manual 16
another specified window. The following example describes how to link window 1 to camera D2 and
link window 2 to camera D1.
1. Click window 1 on the right, and then click D2 under Camera on the left. Now D2 appears in
window 1, and None appears in window 2. Meanwhile, the selection is cleared for camera D1,
meaning D1 is not linked to any window.
2. Click window 2 on the right, and then click D1 under Camera on the left. Now D1 appears in
window 2. Click Apply to save the settings.
Advanced Configuration
Click the Advanced tab and then select Sub Stream First so the NVR uses the sub stream to
establish live video from multiple cameras simultaneously. This function is disabled by default.
2.4 Channel Configuration

Channel Configuration
WD ReadyView™ User Manual 17
2.4.1 Channel Management
This chapter describes how to add and manage IP cameras connected to the NVR. Before you start,
make sure the IP cameras are connected to your NVR via the network.
2.4.1.1 Adding an IP Camera
This section lists multiple ways to add an IP camera.Some options are only applicable to certain
NVR models; choose one as appropriate.
Option 1
1. Click Camera > Camera > Camera. The system automatically searches for IP cameras and lists
any that are discovered.
NOTE: The icon (under Status) indicates an IP camera has been added successfully; click
to view live video from the IP camera. The icon indicates an IP camera is offline; rest the
mouse pointer on the for more information. The idle bandwidth is displayed to indicate the
current bandwidth available for receiving streams. For more information, see Network
Statistics.
2. (Optional) To search a specified network segment, click Search and then set the address
range.
3. Click to add the IP camera. You may also:
oClick One-click Add to add all the discovered IP cameras allowed (depending on channels
supported by the NVR).
oClick Custom Add. In the window displayed, enter the IP address and complete other
settings, then click Add. Click Search to add discovered cameras in the list
Option 2
Note that this option is not applicable to NVRs with PoE ports or switching ports.

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WD ReadyView™ User Manual 18
1. Click .
2. Select the desired IP camera, then click Add.
Option 3
This option is only applicable to NVRs with PoE ports or switching ports. Connect an IP camera to a
PoE port (or a switching port) with a network cable. The connected camera will be added to the
NVR automatically. Check the status under Camera > Camera > Camera. The icon indicates live
video from the camera is available. Click the icon to view live video.
If the camera is connected via a network switch, click under Edit. In the window displayed, set
the Add Mode to Manual, then complete the settings.
NOTE: The icon appears under Status if the power output from a PoE port is below (or
above) the rated power for the connected camera.
Option 4
Use this option only when the IP camera supports the standard RTSP, and all you need from the IP
camera is live view and playback. IP cameras added in this way cannot be configured from the NVR.
1. Click Camera > Camera.
2. Click Custom Add.
3. Click to select a camera in the list, select Custom from the Protocol drop-down list, and then
click Protocol.
4. In the Protocol window, name the protocol, enter the RTSP port number, select a transmission
protocol, input the resource paths, then click Apply.

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WD ReadyView™ User Manual 19
NOTE: Contact the camera manufacturer for resource paths.
5. Edit settings in the Add/Modify window as needed, including the IP address, username and
password, then click Add. Check the status in the camera list.
2.4.1.2 Managing an IP Camera
Manage IP cameras under Camera > Camera > Camera.
· Click the icon to edit settings including protocol, IP address, port number, username and
password. The Camera IP field displays the IP address that the current channel links to, and
address can be changed so that the channel links to another device. The username and
password must be consistent with that of the IP camera.
· Click the icon to delete an IP camera (or select multiple IP cameras), then click Delete.
Channels corresponding to PoE ports or switching ports cannot be deleted.
· Click the icon to change the IP address of an IP camera and the default gateway.
2.4.1.3 Sort Cameras
Sort cameras to display them in the desired order.
NOTE: This function is not available on NVRs with PoE ports or switching ports. This section
describes how to sort cameras on an NVR with more than 32 channels. For NVRs with 32 channels or
less, you can sort cameras by dragging the icons with the mouse.
For example, to switch channel 1 with channel 4, click Sort Camera, and then follow the steps below:

Channel Configuration
WD ReadyView™ User Manual 20
1. In the left list, select the check box for channel 1, then click the button. Channel 1 now
appears in the right list. Perform the same operations to channel 4.
2. In the right list, select channel 4 and then click . Now channel 4 appears on the previous
line of channel 1 in the list. Perform the same operations to channel 1, so that channel 1 appears
on the previous line of channel 4 in the list.
3. Click Apply to save the setting, then click Yes.
NOTE: To move a channel left or right (or up or down), select the check box first. A
channel will be inserted to the first blank line in the left list unless you have specified another
line in the list by selecting the corresponding check box. The Save button cannot be clicked if
the right list is not empty; you need to clear the list first.
2.4.1.4 Advanced Functions
Upgrade connected IP cameras (or restore factory default settings) by clicking Camera > Camera
> Advanced. Click Check to see if the firmware of the connected IP camera is up to date. You may
upgrade cameras by clicking the cloud icon ( ), or by clicking the disk ( ) one at a time.
Select multiple cameras, then click Upgrade by Cloud or By Disk to upgrade cameras in batches.
2.4.2 OSD Configuration
On Screen Display (OSD) are characters displayed with video images on the screen, for example, the
camera name, date, and time.
1. Click Camera > OSD or click on the preview window toolbar.
2. Select the desired camera, then enter a camera name to display on the screen.
3. Select date and time formats. Choose the display time, camera name, and people counting
result as needed.
4. Set the font size and color as needed.
5. Drag the OSD to the desired position in the preview window on the left.
6. (Optional) Click Copy to apply the same settings to additional cameras.
7. Click Apply to save the settings.