Western Digital My Passport Ultra User manual

External Portable
My Passport®Ultra™
Portable Hard Drive
User Manual
My Passport Ultra User Manual

ii
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning
this product. Most technical support questions can be answered through our knowledge base
or email support service at http://support.wdc.com. If the answer is not available or if you prefer,
please contact WD®at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-
day period starts on the date of your first telephone contact with WD Technical Support. Email
support is free for the entire warranty period and our extensive knowledge base is available 24/
7. To help us keep you informed of new features and services, remember to register your
product online at http://register.wdc.com.
Accessing Online Support
Visit our product support website at http://support.wdc.com and choose from these topics:
• Downloads—Download drivers, software, and updates for your WD product.
• Registration—Register your WD product to get the latest updates and special offers.
• Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and
data recovery information.
• Knowledge Base—Search by keyword, phrase, or answer ID.
• Installation—Get online installation help for your WD product or software.
• WD Community—Share your thoughts and connect with other WD users.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
North America Europe (toll free)* 00800 ASK4 WDEU
English 800.ASK.4WDC (00800 27549338)
(800.275.4932) Europe [phone]
Spanish 800.832.4778 Middle East [phone]
Africa [phone]
Mexico 001 8002754932 Russia 8 10 8002 335 5011
South America Asia Pacific
Chile 1230 020 5871 Australia 1800 42 9861 / [phone]
Colombia 009 800 83247788 China 800 820 6682
Venezuela 0800 100 2855 Hong Kong [phone]
Peru 0800 54003 India 1800 419 5591 / 1800 200 5789
Uruguay 000 413 598 3787 Indonesia [phone]
Argentina 0800 4440839 Japan 00531 65 0442 / 0120 994 120
Brazil 0800 7704932 Korea 02 703 6550
0021 800 83247788 Malaysia 1800 88 1908 / [phone] (Telekom Malaysia)
New Zealand 0508 555 639 / [phone]
Philippines 1 800 1441 0159
Singapore 1800 608 6008 / [phone] (Singtel)
Taiwan 0800 666 290 / [phone] (Chunghwa)
Thailand 001 800 441 0570
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

MY PASSPORT ULTRA
USER MANUAL
TABLE OF CONTENTS – iii
Table of Contents
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power/Activity LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Registering Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 5
Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Started with the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 WD SmartWare Software Functional Overview . . . . . . . . . . . . . . . . . . 15
Home Tab Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Backup Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Retrieve Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Settings Tab Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Help Tab Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4 Backing Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
How the Backup Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Backing Up Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5 Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
How the Retrieve Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the WD Quick View Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Opening the WD SmartWare Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Checking Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Safely Disconnecting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Monitoring Icon Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

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USER MANUAL
TABLE OF CONTENTS – iv
Setting the Drive Sleep Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Erasing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
7 Managing and Customizing the Software . . . . . . . . . . . . . . . . . . . . . . 50
Specifying the Number of Backup Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Specifying a Different Retrieved Content Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring a Remote Dropbox Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Uninstalling the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Uninstalling on Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Uninstalling on Windows Vista, Windows 7 or Windows 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
8 Using the Drive with a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
A Installing the SES Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing on Windows XP Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Installing on Windows Vista Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Installing on Windows 7 and Windows 8 Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
B Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 66
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

MY PASSPORT ULTRA
USER MANUAL
ABOUT YOUR WD DRIVE – 1
About Your WD Drive
Welcome to your My Passport®UltraTM portable hard drive. This drive offers high
capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity, and both
local and cloud backup.
This introductory chapter includes the following topics:
Features
Kit Contents
Optional Accessories
Operating System Compatibility
Disk Drive Format
Physical Description
Registering Your Drive
Handling Precautions
Features
With a compact design, high capacity, and your choice of local or cloud backup, My
Passport Ultra fits perfectly into the busy life of anyone with an on-the-go digital life.
Ultra-fast transfer rates—When connected to a USB 3.0 port, My Passport Ultra lets
you access and save files with blazing speed. Reduce transfer time by up to three times
when compared to USB 2.0 transfer time.*
*Performance may vary based on your hardware and system configuration.
Automatic, continuous backup software—The WD SmartWareTM Pro automatic
backup software works quietly in the background to help protect your data using
minimal PC resources. Select automatic, continuous backup to instantly back up your
files. Or select the scheduled backup option to back up your files on your schedule and
take control of your backup.
Local and cloud backup—The WD SmartWare Pro software lets you choose where you
back up your files. Back up files to your My Passport Ultra drive or back up files to the
cloud using Dropbox.*
*A Dropbox account is required for cloud backup. Cloud services can be changed,
terminated, or interrupted at any time and can vary by country.
Works great with Windows®8—The WD Windows 8 app makes it easy to discover the
digital media stored on your My Passport Ultra drive with your Windows 8 computer.
Your content is automatically displayed and organized so you can easily locate and enjoy
your photos, videos, and music.
Ultra-sleek design with high capacity—At just 12.8 mm, this ultra-sleek drive is thin
and fast with plenty of capacity for your important digital content.
USB 3.0 and USB 2.0 compatibility—With this single drive you get compatibility with
the latest USB 3.0 devices and backward compatibility with USB 2.0 devices as well.
WD Drive UtilitiesTM software—Register your drive, set the drive sleep timer, run
diagnostics, and more using the WD Drive Utilities software.
1
1

MY PASSPORT ULTRA
USER MANUAL
ABOUT YOUR WD DRIVE – 2
Durable enclosure protects the drive inside—We know your data is important to you.
So we build the drive inside to our demanding requirements for durability, shock
tolerance, and long-term reliability. Then, we protect the drive with a durable enclosure
designed for beauty.
USB-powered—Powered directly from the USB port on your PC. No separate power
supply is needed.
Important: For the latest WD product information and news, visit our website at http://
www.westerndigital.com. For the latest software, firmware, and product documentation
and information, go to http://support.wdc.com/downloads.
Kit Contents
As shown in Figure 1, your My Passport Ultra drive kit includes the following:
• My Passport Ultra portable hard drive, with the WD Drive Utilities and
WD SmartWare software plus the WD Smartware Pro software upgrade
• USB 3.0 cable
• Quick Install Guide
Optional Accessories
For information about optional accessories for WD products, visit:
US http://www.shopwd.com or http://www.wdstore.com
Canada http://www.shopwd.ca or http://www.wdstore.ca
Europe http://www.shopwd.eu or http://www.wdstore.eu
All others Contact WD Technical Support in your region. For a list of Technical Support
contacts, visit http://support.wdc.com and see Knowledge Base answer
ID 1048.
Figure 1. My Passport Ultra Drive Kit Components
My Passport Ultra
Portable Hard Drive
Quick Install Guide
USB 3.0 Cable

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USER MANUAL
ABOUT YOUR WD DRIVE – 3
Operating System Compatibility
Your My Passport Ultra drive and the WD Drive Utilities software are compatible with the
following operating systems:
The WD SmartWare software is compatible with the following operating systems:
Compatibility can vary, depending on hardware configuration and operating system.
For highest performance and reliability, always install the latest updates and service
pack (SP). For Windows computers, go to the Start menu and select Windows Update.
For Mac computers, go to the Apple menu and select Software Update.
Disk Drive Format
Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility
with all updated Windows operating systems. If you want to use the drive with a Mac
computer, see “Reformatting the Drive” on page 54 and “Troubleshooting” on page 55.
Physical Description
As shown in Figure 2, the My Passport Ultra drive has:
• A power/activity LED indicator
• A USB 3.0 interface port
Windows®Mac OS X
• Windows XP
• Windows Vista®
• Windows 7
• Windows 8
• Leopard
• Snow Leopard
• Lion
• Mountain Lion
Windows
• Windows XP
• Windows Vista
• Windows 7
• Windows 8
Figure 2. My Passport Ultra Drive
USB 3.0 Interface Port
Power/Activity LED

MY PASSPORT ULTRA
USER MANUAL
ABOUT YOUR WD DRIVE – 4
Power/Activity LED
The power/activity LED shows the drive’s power state as follows:
USB 3.0 Interface
USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible
with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to
480 Mb/s.
Registering Your Drive
Always register your My Passport Ultra drive to get the latest updates and special offers.
You can easily register your drive using the WD Drive Utilities software, as described in
“Registering the Drive” on page 46. Another way is to register online at http://
register.wdc.com.
Handling Precautions
WD products are precision instruments and must be handled with care during unpacking
and installation. Rough handling, shock, or vibration can damage drives. Always observe
the following precautions when unpacking and installing your external storage product:
• Do not drop or jolt the drive.
• Do not move the drive during activity.
LED Appearance Power State/Activity
On steady Idle
Fast flashing, approximately 3 times per second Activity
Slow flashing, approximately every 2.5 seconds System standby

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USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 5
Connecting the Drive and Getting Started
This chapter provides instructions for connecting the drive and installing the WD Drive
Utilities and WD SmartWare software on your computer. It includes the following topics:
Connecting the Drive
Getting Started with the WD Software
Connecting the Drive
1. Turn on your computer.
2. Connect the drive to your computer as shown in Figure 3.
3. Verify that the drive appears in your computer's file management utility listing.
4. If a Found New Hardware screen appears, click Cancel to close it. The WD software
installs the proper driver for your drive.
Your My Passport drive is now ready to use as an external storage device. You can
enhance its capabilities by installing the WD software that is on the drive:
• WD Drive Utilities
• WD SmartWare
Figure 3. Connecting the My Passport Drive
1
2

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CONNECTING THE DRIVE AND GETTING STARTED – 6
Getting Started with the WD Software
1. Double-click the WD Apps Setup file that appears in the listing for the drive in your
computer’s file management utility to display the WD Apps Setup Wizard:
2. Click Next to display the End User License Agreement.
3. Read the license agreement and select the I accept the terms... check box to
accept the agreement and activate the Next button.
4. Click Next to display the Custom Setup dialog:
5. On the Custom Setup dialog:
a. Select an application name to see a brief description of the application:
• WD Drive Utilities
•WDSmartWare
b. Clear the check box for any application that you do not want to install.
c. Clear the check box for any installation option that you do not want to implement:
• Create Desktop Shortcut
• Launch Application
d. Click Next to install the selected applications and options.

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CONNECTING THE DRIVE AND GETTING STARTED – 7
6. Wait for the installation to complete:
7. When the installation completes, click Finish to exit the WD Apps Setup Wizard:
8. Depending on your selections:
• Installing the WD Drive Utilities software with the Launch Application option
displays the WD Drive Utilities screen (see Figure 4 on page 8 and “Managing
and Customizing the Drive” on page 44).
• Installing the WD SmartWare displays the Upgrade to WD SmartWare Pro screen
for activating your free software upgrade (see Figure 5 on page 8 and proceed to
step 9).

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CONNECTING THE DRIVE AND GETTING STARTED – 8
9. The WD SmartWare Pro software upgrade extends the backup function to non-WD
drives, unsupported WD drives, and a remote Dropbox folder. Activating your free
upgrade installs the WD SmartWare Pro software on this computer and provides
email delivery of an activation code that you can use to install it on two other
computers.
Figure 4. WD Drive Utilities Screen
Figure 5. Upgrade to WD SmartWare Pro Screen

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USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 9
a. Type your first name in the First Name box.
b. Type your last name in the Last Name box.
c. Type your email address in the Email Address box.
d. Click Activate to complete the upgrade and display the Activation Result
message:
e. Click OK to display the Select Backup Devices screen:
Note: At this point, the WD SmartWare Pro software is installed. If you want to
skip the setup procedure for your initial backup for now, click the X close
window icon in the upper-right corner of the Select Backup Devices
screen. Otherwise proceed to step 10.
10. In the Backup Source area of the Select Backup Devices screen, select the device
that has the files you want to back up:
a. Use the backup source selector to specify whether you want to back up files
from a local hard drive or from a remote Dropbox folder:
• By default, the computer option is selected and the computer icon signifies
that the backup source device will be either an internal hard drive or drive
partition, or a local direct-attached external hard drive:

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USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 10
• Selecting the Dropbox option displays the Dropbox Login Required dialog for
configuring your Dropbox account for access by the WD SmartWare Pro
software:
You must configure your Dropbox account for access by the WD SmartWare
Pro software before you can use it as a backup source device. See step 4 of
“Configuring a Remote Dropbox Account” on page 52.
• After configuring your Dropbox account for access by the WD SmartWare Pro
software, the Dropbox icon signifies that the backup source device will be
your remote Dropbox folder:
b. If the selected backup source has more than one internal hard drive or drive
partition, or external hard drives, use the backup source device selector to select
the one that you want to back up:
11. In the Backup Target area of the Select Backup Devices screen:
a. If you have more than one backup target device connected to your computer,
select the one that you want to back up files to:
b. Verify that a light-blue highlight surrounds the selected device.
c. If you select Dropbox as your backup target device, use the Dropbox Login
Required dialog for configuring your Dropbox account for access by the
WD SmartWare Pro software:

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USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 11
You must configure your Dropbox account for access by the WD SmartWare Pro
software before you can use it as a backup target device. See step 4 of
“Configuring a Remote Dropbox Account” on page 52.
d. If the selected backup target device has more than one drive partition or network
share, use the backup target device selector under the device icon to select the
one that you want to use:
12. Click Next on the Select Backup Devices screen to display the Select Backup Plan
screen:
13. On the Select Backup Plan screen:
a. Select the option for the type of backup that you want to run:
•Category Backup—Finds and backs up all of the files of the selected
categories on the backup source device.
•File Backup—Backs up files or folders that you select from a folder view of
the backup source device.

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CONNECTING THE DRIVE AND GETTING STARTED – 12
b. Click Next to display the initial Select Backup Frequency screen:
14. On the initial Select Backup Frequency screen:
a. Select the option for when you want to scan the backup source device and
automatically back up any existing file that is changed or new file that is added:
• Continuous Backup—Runs all the time
• Scheduled Backup—Runs only on specified days at specified times
b. If you selected the Scheduled Backup option, select the Hourly, Daily, or
Monthly option and use the check boxes and selection boxes to schedule your
backups:
Selecting . . . Performs a backup . . .
Hourly Every hour, on the hour.
Daily On the selected days of the week, at the selected time:
a. Select or clear the Days check boxes to specify the days
of the week that you want to run your backup.
b. Use the at selection box to specify the time of day that
you want to run your backup.
Monthly On the selected day of the month, at the selected time:
a. Use the Every selection box to specify which occurrence
of the day that you want to run your backup—First,
Second, Third, Fourth, or Last.
b. Use the Day selection box to specify the day of the week
that you want to run your backup.
c. Use the at selection box to specify time of day that you
want to run your backup.

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CONNECTING THE DRIVE AND GETTING STARTED – 13
c. Click Next to display the initial Backup screen. The initial Backup screen display
depends on the type of backup you selected at step 13 on page 11. (See Figure 6
on page 14.)
15. On the initial Backup screen you can either:
• Run your first backup—See “Backing Up Files” on page 31 before clicking
Enable Backup.
•ClickSkip Backup to skip the backup.
16. Click OK to close the Installation and Setup is complete dialog:

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Figure 6. Initial Backup Screens
Initial File Backup Screen
Initial Category Backup Screen
Note: The initial Backup screens only
appear one time—when you
install the WD SmartWare
software on your computer.
After that, launching the
software displays the Home
screen so you can choose
what you want to do.

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WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 15
WD SmartWare Software Functional Overview
This chapter provides a brief functional overview of the WD SmartWare software. It
includes the following topics:
Home Tab Display
Backup Tab Displays
Retrieve Tab Displays
Settings Tab Display
Help Tab Display
All operational features and capabilities of the WD SmartWare software are presented in
five tab-selected screen displays where:
The . . . tab display Provides . . .
Home Device icons and content gauges showing the total capacity and
category structure of the selected backup source device and each
available backup target device.
If the selected backup source device has more than one internal
hard drive or multiple hard drive partitions, or if an available backup
target device has multiple partitions or network shares, the
WD SmartWare software displays a selector box that you can use to
specify the one you want to work with.
See “Home Tab Display” on page 16.
Backup One of two backup dialogs, depending on the backup mode that
you select:
• The by-category dialog provides content gauges showing the
total capacity and category structure of the selected backup
source and backup target devices.
• The by-file dialog provides a folder view of the selected backup
source device for selecting the files and folders that you want to
back up.
See “Backup Tab Displays” on page 23.
Retrieve Three full-screen dialogs for selecting the:
• Backed up volume that you want to retrieve files from
• Destination where you want to copy the retrieved files
• Files that you want to retrieve
See “Retrieve Tab Displays” on page 25.
(Continued)
1
3

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WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 16
Note: In addition to the detailed Help tab information, each WD SmartWare
display provides easy access to abbreviated online help to quickly guide
you through your backup, retrieve, and settings tasks. Whenever you are
uncertain about what to do, just click the info/online help icon in the
upper-right corner of the display:
To close the info/online help screen after reading the online help, click the Xicon
in the upper-right corner of the help screen.
Home Tab Display
Use the Home tab display to view device content gauges and select:
• The source device or drive partition that has the files you want to back up
• The target device or device partition/network share that you want to back up files
to or retrieve files from
See Figure 7 on page 17 and Table 1 on page 18 for a brief functional description of the
Home tab display.
Settings Buttons for opening dialogs to:
• Specify the number of backup versions that you want to keep
for each file
• Specify a different destination folder for retrieved files
• Automatically check for WD SmartWare software updates
• Configure a remote Dropbox folder for access by the
WD SmartWare Pro software
See “Settings Tab Display” on page 28.
Help Instant access to:
• Detailed information about backing up and retrieving files and
making your software setup selections
• WD Customer Support and software update services
See “Help Tab Display” on page 29.
In each display, the WD SmartWare software changes the names and graphic images to match
the hardware configuration of the connected devices.
The . . . tab display Provides . . .