Western Digital WD Dual-option User manual

Western Digital
Media Center
and External Hard Drive
with Dual-option Backup
User Manual

Western Digital
WD Dual-option
™
Media Center and Combo Hard Drive
User Manual
Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by
Western Digital for its use nor for any infringement of patents or other rights of third parties which may result from its use. No
license is granted by implication or otherwise under any patent or patent rights of Western Digital. Western Digital reserves the
right to change specifications at any time without notice.
© 2004 Western Digital Technologies, Inc. All rights reserved.
Western Digital and the Western Digital logo are registered trademarks and WD, WD Dual-option, and Safe Shutdown are
trademarks of Western Digital Technologies, Inc. Retrospect and the Dantz logo are registered trademarks of Dantz Development
Corporation. Other marks may be mentioned herein that belong to other companies.
2779-001010-A03 09/04

TABLE OF CONTENTS - i
Table of Contents
1 Getting Started
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Updating Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Memory Card Reader Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Recording Your Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Registering Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
4 Setting Up the Drive
Windows 98SE/Me/2000/XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Macintosh OS v9.2.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Mac OS X v10.2.8+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
8 Positioning the Drive
Installing the Drive Stands for Vertical Placement . . . . . . . . . . . . . . . . . . . .8
Removing the Stands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Installing the Feet for Horizontal Placement . . . . . . . . . . . . . . . . . . . . . . . .8
Removing the Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
9 Connecting the Drive
Connecting the Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Powering On the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using Safe Shutdown™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
WD Button Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
12 Using the 8-in-1 Memory Card Reader
Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Using the USB 2.0 Hub. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Inserting Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Removing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Copying Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

TABLE OF CONTENTS - ii
14 Using the Backup Software
Manual Backup (Backup On Demand) . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Changing Your Manual Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . .16
Automatic Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Changing Your Automatic Backup Settings . . . . . . . . . . . . . . . . . . . . . . . .20
Restoring Files From a Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Copying Media Using Backup On Demand . . . . . . . . . . . . . . . . . . . . . . .21
Finding Files From a Media Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Additional Features of Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . .23
24 Disconnecting the Drive
Windows XP, Windows 2000, and Windows Me . . . . . . . . . . . . . . . . . . .24
Windows 98SE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Removing Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Removing WD Button Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
26 Troubleshooting
Frequently Asked Questions - General . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Frequently Asked Questions - Installation . . . . . . . . . . . . . . . . . . . . . . . . .27
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
29 Appendix
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
FCC Class B Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
CSA Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Underwriters Laboratories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Obtaining Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
One-Year Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

GETTING STARTED - 1
WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE
USER MANUAL
Getting Started
Thank you for purchasing this WD Dual-option product. Hi-speed storage, conveniently
placed buttons, and easy-to-use backup features make this external drive an ideal solution for
that much-needed additional storage and a perfect place to back up your valuable data, music,
photos, and movies. This user manual provides step-by-step installation instructions and
other important information regarding your WD product. For the latest WD product
information and news, visit our Web site at www.westerndigital.com.
Kit Contents
!WD Dual-option USB 2.0/FireWire®external hard drive with built-in USB 2.0 hub; the
Media Center model includes an 8-in-1 memory card reader*
!6 ft. (1.8m) 6-pin to 6-pin FireWire cable
!6 ft. (1.8m) USB 2.0 certified cable
!Installation CD with Dantz®Retrospect®Express backup software and detailed user
manuals (PDF format)
!AC adapter with power cord
!Quick Install Guide
!Vertical drive stands
!Feet for horizontal placement
*USB connection required for memory card reader and hub
1

GETTING STARTED - 2
WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE
USER MANUAL
System Requirements
Windows®
!Available OHCI-compliant FireWire port and/or USB 2.0 or 1.1 port*
!Windows 98SE/Me/2000/XP
Macintosh®
!Available OHCI-compliant FireWire port and/or USB 2.0 or 1.1 port*
!Mac®OS v9.2.2; built for Mac OS X v10.2.8+
*USB 2.0 host required for Hi-Speed USB 2.0 performance. USB 2.0 is highly recommended because of the
significant reduction in file transfer time versus USB 1.1.
Note: To determine whether your system supports USB 2.0, see "Frequently Asked Questions" on
page 26.
Updating Your Operating System
Windows
The recommended method of updating your system is via Windows Update (Start >
Windows Update) or go to windowsupdate.microsoft.com. The following are specific links:
!Windows XP Service Pack 1 Update
http://www.microsoft.com/WindowsXP/pro/downloads/servicepacks/sp1/express.asp
!Availability of Windows Service Pack 1 USB 1.1 and 2.0 Update
http://support.microsoft.com/?kbid=822603
!Windows 2000 Service Pack 4 Update
http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.asp
!Windows 98SE FireWire Update
http://www.microsoft.com/windows98/downloads/contents/wurecommended/s_wufeatured/
1394/license.asp
Macintosh
Go to the Apple menu and select Software Update. For more information regarding updating
your system, visit http://www.apple.com/macosx.
Memory Card Reader Compatibility
CompactFlash™Type I and II, IBM Microdrive™, SmartMedia™, Memory Stick®, Memory
Stick PRO®, MultiMedia Card, and SD Card.
IMPORTANT: It is strongly recommended that you install the latest service pack (SP) and
updates to obtain the highest performance and reliability. See below for direct links.

GETTING STARTED - 3
WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE
USER MANUAL
Recording Your Drive Information
In the table that follows, enter the serial number, model number, and purchase date for your
new WD product. The complete serial number and model number are on the label located on
the back panel of the unit. You will need this information for setup and technical support.
Registering Your Product
Register online at https://www.wdc.com/en/products/registration.
Handling Precautions
WD products are precision instruments and should be handled with care during unpacking
and installation. These drives may be damaged by rough handling, shock, or vibration. Be
aware of the following precautions when unpacking and installing your external hard drive:
!Do not unpack the unit until you are ready to install it.
!Do not drop or jolt the drive.
!The unit should not be moved during drive activity.
!The unit is not intended as a portable device.
!Do not attempt to open the drive and service it yourself. Removing the cover may expose
you to harmful electrical voltages and will void the warranty.
!To allow proper ventilation, do not block the air slots on the underside, top, or rear of the
enclosure. Do not stack any objects on top of the drive that may block ventilation.
IMPORTANT: Do not open the drive. Do not remove, tear, or damage the tape seal or any
labels from the drive. These actions will void the warranty.
Serial Number:
Model Number: Purchase Date:
IMPORTANT:This product contains no user-serviceable parts. Refer servicing to WD
authorized personnel only.

SETTING UP THE DRIVE - 4
WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE
USER MANUAL
Setting Up the Drive
The installation CD contains the Retrospect Express backup software as well as important
drivers for your WD Dual-option drive. Carefully follow the appropriate procedure for your
operating system.
Windows 98SE/Me/2000/XP
1. Insert the installation CD into your CD-ROM drive. The program will autorun and
display a setup menu. Click Install Retrospect Express for Western Digital. Retrospect
Express Installer launches and displays the following window. Click Next.
2. The license agreement screen will display. To proceed, select I accept the terms in the
license agreement and click Next.
2

SETTING UP THE DRIVE - 5
WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE
USER MANUAL
3. In the next screen, select the Recommended installation option and click Next.
4. After installation is complete, click Finish.
Note: If running Windows 98SE/Me/2000 and the operating system updates are not
installed, you will need to install them now and restart the computer before installation
can proceed. If after installing the Dantz software and rebooting, the system prompts you
to insert the operating system CD, follow the instructions as prompted. The system will
load HID (Human Interface Drivers) that have been previously installed for another
device.
5. Launch Retrospect Express from the Start menu. Go to Start > Program Files >
Retrospect > Retrospect 6.5. The software immediately asks you for a license code. Since
your Western Digital edition is pre-licensed (for supported operating systems only), the
license code field will already be completed. Click OK.
Note: If you encounter an error dialog in this setp, make sure you have a supported
operating system installed.

SETTING UP THE DRIVE - 6
WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE
USER MANUAL
6. In the next screen, you will be prompted to register Retrospect Express. Select Register
Now to complete the registration information and click either the option to e-mail, or
print and fax the information.
7. Proceed to page 8 to connect the unit.
Macintosh OS v9.2.2
1. To format or reinitialize the drive, select Control Panel > Extensions Manager from the
Apple menu.
2. Disable File Exchange from the extensions list by clearing the adjacent check box and
click Restart.
3. After restart, a message appears asking you to initialize the drive. Enter a name, select Mac
OS Extended from the menu, and click Initialize.
4. Click Continue to confirm drive initialization. A hard drive icon with the name you
assigned will appear on the desktop after the formatting process is completed. To
re-enable File Exchange, select the check box in Extensions Manager and click Restart.
5. After restart, insert the installation CD into your CD-ROM drive.
6. A Retrospect Express CD icon will appear on the desktop screen. Double-click on the CD
icon to access its contents. Double-click on the Retrospect Express Installer icon to begin
setup.
7. Click the button to accept the license agreement in the next window and follow the on-
screen instructions to complete the install. After the installation is complete, go to the
Applications folder and launch Retrospect Express.
8. Retrospect Express will ask you to personalize your software copy. Complete the fields for
your name and organization, accept the included license code, and click OK.
9. In the next screen, you will be prompted to register Retrospect Express. Select Register
Now to complete the registration information and click either the option to e-mail, or
print and fax the information.
10. Proceed to “Using the Backup Software” on page 14.
IMPORTANT: You must reinitialize the drive using Apple’s Drive Setup prior to using the
included installation CD on your system. Skip to page 9 to connect the unit; then follow
the steps below to format and set up the drive.