Western Digital WD SATA Hard Drives User manual

Western Digital
Serial ATA Hard Drive
Installation Guide

Western Digital
Serial ATA Hard Drive
Installation Guide
Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by Western
Digital for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted
by implication or otherwise under any patent or patent rights of Western Digital. Western Digital reserves the right to change
specifications at any time without notice.
©2004WesternDigitalTechnologies,Inc. Allrightsreserved.
Western Digital and the Western Digital logo are registered trademarks, and Data Lifeguard Tools and SecureConnect are trademarks
of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.
2779-001006-A0202/04

TABLE OF CONTENTS - i
Table of Con tents
Before Getting Started
Kit Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Gather These Materials and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Unpacking and Handling Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Record Your Hard Drive Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Register Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Back Up Your Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Open Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Install the Hard Drive
Jumper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connect the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Configure the System BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Data Lifeguard Tools v11.0
Create a Bootable Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
View Installation Tutorial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Set Up Your Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install a New Boot Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install an Additional Storage Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Drive-to-Drive Copy Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hard Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Alternate Instructions for Installing a Drive (Windows XP/2000). . . . . . . 17
Troubleshooting
Advanced Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Western Digital Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Appendix
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Federal Communication Commission (FCC) . . . . . . . . . . . . . . . . . . . . . . 21
Underwriters Laboratories (UL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Canadian Standards Association (CSA). . . . . . . . . . . . . . . . . . . . . . . . . . . 21

TABLE OF CONTENTS - ii
TUV Essen Laboratories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Radio Frequency Interference Statement. . . . . . . . . . . . . . . . . . . . . . . . . . 21
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
CSA Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Warranty Policy and Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Return Material Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Extended Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Warranty Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Limitation of Remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Limitation of Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
No Consequential or Other Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Your Use of the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Additional Limitations on Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

WESTERN DIGITAL SERIAL ATA HARD DRIVE
BEFORE GETTING STARTED - 1
INSTALLATION GUIDE
Before Getting Started
Thank you for purchasing a Western Digital Serial ATA (SATA) hard drive. This installation
guide provides instructional steps and corresponding illustrations to make the installation
process of your new hard drive as quick and easy as possible. For the latest news and product
updates, visit our Web site at www.westerndigital.com.
Kit Contents
Western Digital Serial ATA hard drive
Western Digital SATA interface cable with SecureConnect™
Quick Install Guide
Data Lifeguard To o l s ™software CD (for Western Digital 7200 RPM SATA hard drive
kits)
Gather These Materials and Tools
Computer system manual
Operating system manual
Operating system installation CD
Small Phillips and flat-blade screwdrivers
System Requirements
Serial ATA interface connector on motherboard or Serial ATA host adapter card (sold
separately) with an available 32-bit PCI expansion slot
Windows®2000 or Windows XP
Unpacking and Handling Procedures
Western Digital hard drives are precision instruments and should be handled with care during
unpacking and installation. Hard drives can be damaged by rough handling, shock and
vibration, or electrostatic discharge (ESD). Be aware of the following precautions:
Do not unpack your hard drive until you are ready to install it. Your hard drive is
packaged in an anti-static bag.
Save the original packaging materials and the anti-static bag in case you need to return
your hard drive. Your warranty will be void if your returned drive is shipped in anything
other than the original packaging or Western Digital approved materials.
To avoid ESD problems, ground yourself by touching the metal chassis of the computer
or by wearing a grounding strap before handling the hard drive. Articles of clothing
generate static electricity. Do not allow clothing to come in direct contact with the hard
drive or circuit board components.
Handle the hard drive by the sides only. Avoid touching the circuit board components on
the bottom of the hard drive.
Do not drop, shake, or knock down the hard drive.
Do not stack hard drives or stand your Western Digital hard drive on its edge.
1

WESTERN DIGITAL SERIAL ATA HARD DRIVE
BEFORE GETTING STARTED - 2
INSTALLATION GUIDE
Record Your Hard Drive Information
In the table that follows, write down the serial number, model number, and date code listed
on your new Western Digital SATA hard drive. The complete serial number, model number,
and date code are on the large label at the top of the drive. This information is required for
technical support purposes. See the illustration below for reference.
Register Your Drive
Take advantage of Western Digital special offers and product updates by registering your new
hard drive online at https://www.wdc.com/en/products/registration.
Back Up Your Data
Before performing any hardware installation, protect your data by backing up your existing
hard drive before installing your new Western Digital hard drive. Most operating systems
include a backup utility. Refer to your operating system or utilities documentation for
instructions.
Open Your Computer
1. Power off the computer.
2. Unplug the power cord.
3. Remove the computer system outside cover (refer to your computer system manual for
instructions).
IMPORTANT: Do not remove, tear, or damage the tape seal or any labels from the drive;
these actions will void the warranty.
Serial Number:
Model Number: Date Code:
IMPORTANT: Before handling your system components, discharge static electricity by
touching the metal chassis of your computer or by wearing a grounding strap.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
INSTALL THE HARD DRIVE - 3
INSTALLATION GUIDE
Install the Hard Drive
Jumper Settings
Western Digital Serial ATA hard drives ship from the factory with a jumper shunt in the
Default position (across pins 1 and 2). It is not necessary to move the jumper shunt on the
drive for workstation or desktop use.
For more information on advanced jumper settings, refer to page 18.
Connect the Drive
Note: Western Digital's Serial ATA cable with SecureConnect (included in the kit) is
recommended for use with all Western Digital Serial ATA hard drives.
1. Connect the SATA interface cable to the hard drive:
Connect the larger end of the WD SATA cable directly to the SATA interface connection
on the hard drive. The SATA connectors are keyed to ensure proper insertion.
IMPORTANT - for WD 7200 RPM SATA hard drive kits only; for all other WD SATA
hard drive kits, skip to "Jumper Settings" below.
If Installing Your New Western Digital Hard Drive as an Upgrade From a Previously
Installed Hard Drive: To ensure the optimal settings for your drive configuration, we
recommend you run the Installation Tutorial in the Windows version of Data Lifeguard
Tools prior to the hardware installation to generate your custom installation instructions.
For instructions, see page 8.
2

WESTERN DIGITAL SERIAL ATA HARD DRIVE
INSTALL THE HARD DRIVE - 4
INSTALLATION GUIDE
2. Connect the SATA interface cable to the SATA interface port:
Connect the smaller end of the WD SATA cable to an available SATA port located on
your computer system’s motherboard or the SATA host adapter (sold separately). Both
configurations shown below.
3. Attach the power supply cable:
Attach the computer power supply cable to the legacy ATA 4-pin power connector. The
legacy ATA 4-pin power connector is keyed to ensure proper insertion.
Caution: Western Digital’s SATA cable with SecureConnect does not supply power to the
drive. When using the Western Digital SATA cable, you must also attach the legacy ATA
4-pin power connector to the SATA drive. If instead you use a standard SATA interface
cable (not included) on the SATA drive, DO NOT connect both SATA power cable (not
included)and legacy power cable at the same timeor the drive willmalfunction. Toprevent
incorrect connection, use the Western Digital SATA interface cable supplied in the kit.
Hard Drives
(in 3.5-inch Bay)
CD-ROM Drive
3.5-inch
Floppy Drive
5.25-inch Bay
Faceplate
Expansion Slot
SATA Connector
on Adapter Card
Power Supply
Motherboard
SATA Adapter Card
SerialATA Motherboard Configuration
Serial ATA Host Adapter Configuration

WESTERN DIGITAL SERIAL ATA HARD DRIVE
INSTALL THE HARD DRIVE - 5
INSTALLATION GUIDE
4. Mount and secure the hard drive:
Secure the Western Digital hard drive in an available 3.5-inch drive bay using the four
mounting screws provided.
Note: To ensure proper grounding, be sure to use all four screws.
5. Power on the computer:
Replace and secure the system cover, reconnect the power cable, and power on the system.
This concludes the hard drive installation process.
At startup, your system BIOS should auto-detect the hard drive with a series of system
messages identifying the Western Digital hard drive. If there is no hard drive detection or
an error message appears, you will have to enter the system BIOS to set up the drive. If the
drive was detected, you may now format and partition the drive.
a) To configure the system BIOS, proceed to the next section on page 6.
b) If your Western Digital SATA hard drive came with a Data Lifeguard Tools CD, skip to
"Data Lifeguard Tools v11.0" on page 7.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
INSTALL THE HARD DRIVE - 6
INSTALLATION GUIDE
Configure the System BIOS
Before partitioning and formatting your hard drive, you must tell the system what type of
hard drive it is. If you have an older system, it may be necessary for you to either upgrade your
system BIOS or configure the current BIOS so that the new drive will be properly detected.
To configure your system BIOS:
1. Enter your CMOS setup program (sometimes called the Setup program). Systems
typically display a message at startup indicating which function key to press to enter setup.
The most common function keys are F1, F2, or Delete. Refer to your system manual for
instructions if necessary.
2. Find any Auto Detection or Auto Config option that may be present in your BIOS. If
given a choice, select the LBA (Logical Block Addressing) option and enable it. In some
cases, LBA will be an option under Translation Mode. In other systems, Auto Detection
is preselected.
3. Enable options such as LBA or Translation Mode available in most current system BIOSs.
Note: If your system BIOS does not have an Auto Config drive type or does not show full
capacity, disable LBA, select User Defined, and enter 1023 cylinders, 16 heads, and 63
sectors for the drive parameters.
If your system BIOS does not have auto config or User Defined option, select Typ e 9 .
Selecting Type 9 ensures that Data Lifeguard Tools will install on your system.
4. To boot from the Data Lifeguard Tools CD, you may need to change the boot sequence.
Find the boot order settings in your system BIOS and select the CD-ROM drive as the
first device to be booted from startup, followed by any removable devices (such as floppy
disk drive), and the hard drive(s).
5. Save your settings and exit the system BIOS. Insert the Data Lifeguard Tools CD into
your CD-ROM drive and restart. Your system will boot from the Data Lifeguard Tools
CD upon startup.
IMPORTANT: If your system cannot boot from a CD, you can create a Data Lifeguard
Tools bootable diskette instead. See page 7 for instructions.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 7
INSTALLATION GUIDE
Data Lifeguard Tools v11.0
Note: If your hard drive kit is not supplied with a Data Lifeguard Tools CD, skip to page 17.
Western Digital provides Data Lifeguard Tools to assist with hard drive installation,
management, and diagnostics. Depending on your setup and configuration, you can use
either the Windows or DOS version of Data Lifeguard Tools.
Data Lifeguard Tools contents:
View Installation Tutorial - Create, view, and print a customized installation manual.
Set Up Your Hard Drive - Partition and format an installed hard drive.
Drive-to-Drive Copy Utility - Copy all the files or a specific folder from one drive to
another; set a specific hard drive size.
Hard Drive Information - Configure jumper settings and other technical information
regarding your hard drive.
Register Online - Register your drive online (Internet connection required).
Note: The Windows and DOS versions of Data Lifeguard Tools vary slightly from one
another in text, graphic placement, or color.
Create a Bootable Diskette
If you wish to use a floppy diskette to utilize Data Lifeguard Tools, you can create a bootable
diskette by following the instructions below. You can also download the latest version of Data
Lifeguard Tools from our Web site at support.wdc.com/download.
1. Insert the Data Lifeguard Tools CD into your CD-ROM drive.
a) If using the DOS version, restart the computer and boot from the CD.
b) If using the Windows version, the CD autoruns on your desktop.
2. When the setup menu appears, select Create a Data Lifeguard Bootable Installation
Diskette. Follow the directions as prompted.
3

WESTERN DIGITAL SERIAL ATA HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 8
INSTALLATION GUIDE
View Installation Tutorial
This section allows you to create and print custom hardware installation instructions.
Note: The model number for your hard drive is printed on the label located on the top of the
drive.
1. Insert the Data Lifeguard Tools CD into your CD-ROM drive.
a) If using the DOS version, restart the computer and boot from the CD.
b) If using the Windows version, the CD autoruns on your desktop.
2. Select View Installation Tutorial from the setup menu.
3. Data Lifeguard Tools may ask you to select your model number or the desired hard drive
configuration, depending on whether you run the Windows or DOS version. Follow the
instructions as prompted to create and print your custom instructions.
4. If you are using Windows, your default Web browser will open automatically and display
your custom instructions. If using the DOS version, your instructions will display in the
window. Click Next to print the instructions.
Note: If your hard drive is not listed, you can manually type in the model number.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 9
INSTALLATION GUIDE
Set Up Your Hard Drive
This section contains instructions for installing your new Western Digital hard drive either as
a new boot drive or as an additional storage drive.
Install a New Boot Drive
1. Insert the Data Lifeguard Tools CD into your CD-ROM drive.
a) If using the DOS version, restart the computer and boot from the CD.
b) If using the Windows version, the CD autoruns on your desktop.
2. Select Run Data Lifeguard Installation Software from the setup menu.
3. The main menu below appears after Data Lifeguard Tools has loaded. Click on Set Up
Your Hard Drive from the list of available options. Data Lifeguard will take several
moments to scan for all of your system devices.
4. After Data Lifeguard Tools has detected your installed hard drive(s), select the new drive
that you want to format or partition as the new boot drive and click Next. If you are using
a Serial ATA host adapter card, click on the Additional Controllers tab to select your new
drive.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 10
INSTALLATION GUIDE
Note: Data Lifeguard will not format or partition a currently installed boot drive (the
drive icon cannot be selected).
5. Select Installation Type as Add the drive as a boot device. If you wish to create
customized partitions, select the box to change advanced options and check Custom
Partition.
6. The Custom Partition Setup screen below appears. Your hard drive is automatically
partitioned to the largest capacity based on your operating system limitations. If the drive
contains existing partitions and if you wish to create or add partitions, you must first click
Delete to remove existing partitions. To add partitions, use the slider bar to size the
partition, then click Add Partition. After setting the partitions, click Next.
7. The next screen outlines your setup options, number of partitions, file format, and the
size of each partition. Data Lifeguard is now ready to set up your new hard drive. Click
Erase, then Next to continue.
Caution: All existing data on the hard drive will be erased. If you are prompted to continue,
click Yes to proceed with format and partition.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 11
INSTALLATION GUIDE
8. After Data Lifeguard Tools has completed formatting and partitioning the drive, the setup
summary screen outlines all of the steps completed. Click Done to close or exit.
9. Remove the Data Lifeguard Tools CD from the CD-ROM drive and choose from the
following options:
a) If installing Windows, insert the Windows installation CD to boot from the
CD-ROM drive and restart the system. Follow the on-screen instructions to install the
operating system.
Note: Windows installation will inform you that there is an existing partition on the
drive. Since the drive has been previously set up using Data Lifeguard Tools, you can
bypass this function and proceed directly with Windows installation.
b) If an operating system has already been installed, restart the system.
10. This concludes the hard drive setup process. Your Western Digital hard drive is now ready
to use.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 12
INSTALLATION GUIDE
Install an Additional Storage Drive
1. Insert the Data Lifeguard Tools CD into your CD-ROM drive.
a) If using the DOS version, restart the computer and boot from the CD.
b) If using the Windows version, the CD autoruns on your desktop.
2. Select Run Data Lifeguard Installation Software from the setup menu.
3. The main menu appears after Data Lifeguard has loaded. Click on Set Up Your Hard
Drive from the list of available options. Data Lifeguard will take several moments to scan
for all of your system devices.
4. After detecting your installed hard drives, select the drive that you want to format or
partition as additional storage and click Next. If you are using a Serial ATA host adapter
card, click on the Additional Controllers tab to select your new drive.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 13
INSTALLATION GUIDE
5. Select Installation Type as Add the drive as an additional device. If you wish to create
customized partitions, select the box to change advanced options and check Custom
Partition.
6. The Custom Partition Setup screen appears. Your hard drive is automatically partitioned
to the largest capacity up to 137 GB based on your operating system limitations. If the
drive contains existing partitions and if you wish to create or add partitions, you must first
click Delete to remove existing partitions. To add partitions, use the slider bar to the
desired size of the partition, then click Add Partition. After configuring the partitions,
click Next.
7. The next screen outlines your setup options, number of partitions, file format, and the
size of each partition. Data Lifeguard Tools is now ready to set up your new hard drive.
Click Erase then Next.
Caution: Continuing will erase all existing data on the hard drive. If you are certain, click
Yes to proceed with format and partition.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 14
INSTALLATION GUIDE
8. After Data Lifeguard Tools has completed formatting and partitioning the drive, the setup
summary screen outlines all of the steps completed. Click Done to exit the software.
9. Remove the CD from the CD-ROM drive to begin using your new Western Digital hard
drive as additional storage. A new drive letter and icon will appear under My Computer.
10. This concludes the hard drive setup process. Your Western Digital hard drive is now ready
to use.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 15
INSTALLATION GUIDE
Drive-to-Drive Copy Utility
The Drive-to-Drive Copy utility enables you to copy files from one drive to another. This
feature is useful if you wish to replace your existing bootable hard drive with a newer, faster
hard drive.
1. Insert the Data Lifeguard Tools CD into your CD-ROM drive. Select Drive-to-Drive
Copy from the main menu.
2. Select the Source and Destination paths with the selected folders. You can click on
Browse to easily access the folder or files on both hard drives.
Note: Existing files on the destination hard drive will be overwritten if there are files on
the source drive with the same name.
3. When you have selected the folder for each path, click Start to begin drive copy. The
progress bar for the current file being copied and the overall progress is displayed.
4. When copy operation is complete, click OK to display the results summary. Click Done
to exit Data Lifeguard Tools.
5. Remove the CD and restart the computer to use your new Western Digital hard drive.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 16
INSTALLATION GUIDE
Hard Drive Information
This feature allows you to view the drive model, serial number, capacity, UDMA mode, and
other details about the selected hard drive.
1. Insert the Data Lifeguard Tools CD into your CD-ROM drive. Select Hard Drive
Information from the main menu.
2. In the next window, you are given options to either select View Hard Drive Information
or View Jumper Settings.
a) View Hard Drive Information - Once your drive is detected, click on the tabs for either
Partition Table or SATA Information to display data regarding the type of drive
format, LBA support, DMA support, firmware revision, etc.
b) View Jumper Settings - To view the jumper settings for your drive, select the drive
model number and configuration, then click View Jumper Settings. The selected
jumper setting diagram will display in your default Web browser.