Western Digital WD SATA Hard Drives User manual

Western Digital
Serial ATA Hard Drive
Installation Guide

Western Digital
Serial ATA Hard Drive
Installation Guide
Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by Western
Digital for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted
by implication or otherwise under any patent or patent rights of Western Digital. Western Digital reserves the right to change
specifications at any time without notice.
©2004WesternDigitalTechnologies,Inc. Allrightsreserved.
Western Digital and the Western Digital logo are registered trademarks, and Data Lifeguard Tools and SecureConnect are trademarks
of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.
2779-001006-A0202/04

TABLE OF CONTENTS - i
Table of Con tents
Before Getting Started
Kit Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Gather These Materials and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Unpacking and Handling Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Record Your Hard Drive Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Register Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Back Up Your Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Open Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Install the Hard Drive
Jumper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connect the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Configure the System BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Data Lifeguard Tools v11.0
Create a Bootable Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
View Installation Tutorial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Set Up Your Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install a New Boot Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install an Additional Storage Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Drive-to-Drive Copy Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hard Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Alternate Instructions for Installing a Drive (Windows XP/2000). . . . . . . 17
Troubleshooting
Advanced Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Western Digital Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Appendix
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Federal Communication Commission (FCC) . . . . . . . . . . . . . . . . . . . . . . 21
Underwriters Laboratories (UL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Canadian Standards Association (CSA). . . . . . . . . . . . . . . . . . . . . . . . . . . 21

TABLE OF CONTENTS - ii
TUV Essen Laboratories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Radio Frequency Interference Statement. . . . . . . . . . . . . . . . . . . . . . . . . . 21
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
CSA Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Warranty Policy and Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Return Material Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Extended Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Warranty Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Limitation of Remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Limitation of Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
No Consequential or Other Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Your Use of the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Additional Limitations on Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

WESTERN DIGITAL SERIAL ATA HARD DRIVE
BEFORE GETTING STARTED - 1
INSTALLATION GUIDE
Before Getting Started
Thank you for purchasing a Western Digital Serial ATA (SATA) hard drive. This installation
guide provides instructional steps and corresponding illustrations to make the installation
process of your new hard drive as quick and easy as possible. For the latest news and product
updates, visit our Web site at www.westerndigital.com.
Kit Contents
Western Digital Serial ATA hard drive
Western Digital SATA interface cable with SecureConnect™
Quick Install Guide
Data Lifeguard To o l s ™software CD (for Western Digital 7200 RPM SATA hard drive
kits)
Gather These Materials and Tools
Computer system manual
Operating system manual
Operating system installation CD
Small Phillips and flat-blade screwdrivers
System Requirements
Serial ATA interface connector on motherboard or Serial ATA host adapter card (sold
separately) with an available 32-bit PCI expansion slot
Windows®2000 or Windows XP
Unpacking and Handling Procedures
Western Digital hard drives are precision instruments and should be handled with care during
unpacking and installation. Hard drives can be damaged by rough handling, shock and
vibration, or electrostatic discharge (ESD). Be aware of the following precautions:
Do not unpack your hard drive until you are ready to install it. Your hard drive is
packaged in an anti-static bag.
Save the original packaging materials and the anti-static bag in case you need to return
your hard drive. Your warranty will be void if your returned drive is shipped in anything
other than the original packaging or Western Digital approved materials.
To avoid ESD problems, ground yourself by touching the metal chassis of the computer
or by wearing a grounding strap before handling the hard drive. Articles of clothing
generate static electricity. Do not allow clothing to come in direct contact with the hard
drive or circuit board components.
Handle the hard drive by the sides only. Avoid touching the circuit board components on
the bottom of the hard drive.
Do not drop, shake, or knock down the hard drive.
Do not stack hard drives or stand your Western Digital hard drive on its edge.
1

WESTERN DIGITAL SERIAL ATA HARD DRIVE
BEFORE GETTING STARTED - 2
INSTALLATION GUIDE
Record Your Hard Drive Information
In the table that follows, write down the serial number, model number, and date code listed
on your new Western Digital SATA hard drive. The complete serial number, model number,
and date code are on the large label at the top of the drive. This information is required for
technical support purposes. See the illustration below for reference.
Register Your Drive
Take advantage of Western Digital special offers and product updates by registering your new
hard drive online at https://www.wdc.com/en/products/registration.
Back Up Your Data
Before performing any hardware installation, protect your data by backing up your existing
hard drive before installing your new Western Digital hard drive. Most operating systems
include a backup utility. Refer to your operating system or utilities documentation for
instructions.
Open Your Computer
1. Power off the computer.
2. Unplug the power cord.
3. Remove the computer system outside cover (refer to your computer system manual for
instructions).
IMPORTANT: Do not remove, tear, or damage the tape seal or any labels from the drive;
these actions will void the warranty.
Serial Number:
Model Number: Date Code:
IMPORTANT: Before handling your system components, discharge static electricity by
touching the metal chassis of your computer or by wearing a grounding strap.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
INSTALL THE HARD DRIVE - 3
INSTALLATION GUIDE
Install the Hard Drive
Jumper Settings
Western Digital Serial ATA hard drives ship from the factory with a jumper shunt in the
Default position (across pins 1 and 2). It is not necessary to move the jumper shunt on the
drive for workstation or desktop use.
For more information on advanced jumper settings, refer to page 18.
Connect the Drive
Note: Western Digital's Serial ATA cable with SecureConnect (included in the kit) is
recommended for use with all Western Digital Serial ATA hard drives.
1. Connect the SATA interface cable to the hard drive:
Connect the larger end of the WD SATA cable directly to the SATA interface connection
on the hard drive. The SATA connectors are keyed to ensure proper insertion.
IMPORTANT - for WD 7200 RPM SATA hard drive kits only; for all other WD SATA
hard drive kits, skip to "Jumper Settings" below.
If Installing Your New Western Digital Hard Drive as an Upgrade From a Previously
Installed Hard Drive: To ensure the optimal settings for your drive configuration, we
recommend you run the Installation Tutorial in the Windows version of Data Lifeguard
Tools prior to the hardware installation to generate your custom installation instructions.
For instructions, see page 8.
2

WESTERN DIGITAL SERIAL ATA HARD DRIVE
INSTALL THE HARD DRIVE - 4
INSTALLATION GUIDE
2. Connect the SATA interface cable to the SATA interface port:
Connect the smaller end of the WD SATA cable to an available SATA port located on
your computer system’s motherboard or the SATA host adapter (sold separately). Both
configurations shown below.
3. Attach the power supply cable:
Attach the computer power supply cable to the legacy ATA 4-pin power connector. The
legacy ATA 4-pin power connector is keyed to ensure proper insertion.
Caution: Western Digital’s SATA cable with SecureConnect does not supply power to the
drive. When using the Western Digital SATA cable, you must also attach the legacy ATA
4-pin power connector to the SATA drive. If instead you use a standard SATA interface
cable (not included) on the SATA drive, DO NOT connect both SATA power cable (not
included)and legacy power cable at the same timeor the drive willmalfunction. Toprevent
incorrect connection, use the Western Digital SATA interface cable supplied in the kit.
Hard Drives
(in 3.5-inch Bay)
CD-ROM Drive
3.5-inch
Floppy Drive
5.25-inch Bay
Faceplate
Expansion Slot
SATA Connector
on Adapter Card
Power Supply
Motherboard
SATA Adapter Card
SerialATA Motherboard Configuration
Serial ATA Host Adapter Configuration

WESTERN DIGITAL SERIAL ATA HARD DRIVE
INSTALL THE HARD DRIVE - 5
INSTALLATION GUIDE
4. Mount and secure the hard drive:
Secure the Western Digital hard drive in an available 3.5-inch drive bay using the four
mounting screws provided.
Note: To ensure proper grounding, be sure to use all four screws.
5. Power on the computer:
Replace and secure the system cover, reconnect the power cable, and power on the system.
This concludes the hard drive installation process.
At startup, your system BIOS should auto-detect the hard drive with a series of system
messages identifying the Western Digital hard drive. If there is no hard drive detection or
an error message appears, you will have to enter the system BIOS to set up the drive. If the
drive was detected, you may now format and partition the drive.
a) To configure the system BIOS, proceed to the next section on page 6.
b) If your Western Digital SATA hard drive came with a Data Lifeguard Tools CD, skip to
"Data Lifeguard Tools v11.0" on page 7.

WESTERN DIGITAL SERIAL ATA HARD DRIVE
INSTALL THE HARD DRIVE - 6
INSTALLATION GUIDE
Configure the System BIOS
Before partitioning and formatting your hard drive, you must tell the system what type of
hard drive it is. If you have an older system, it may be necessary for you to either upgrade your
system BIOS or configure the current BIOS so that the new drive will be properly detected.
To configure your system BIOS:
1. Enter your CMOS setup program (sometimes called the Setup program). Systems
typically display a message at startup indicating which function key to press to enter setup.
The most common function keys are F1, F2, or Delete. Refer to your system manual for
instructions if necessary.
2. Find any Auto Detection or Auto Config option that may be present in your BIOS. If
given a choice, select the LBA (Logical Block Addressing) option and enable it. In some
cases, LBA will be an option under Translation Mode. In other systems, Auto Detection
is preselected.
3. Enable options such as LBA or Translation Mode available in most current system BIOSs.
Note: If your system BIOS does not have an Auto Config drive type or does not show full
capacity, disable LBA, select User Defined, and enter 1023 cylinders, 16 heads, and 63
sectors for the drive parameters.
If your system BIOS does not have auto config or User Defined option, select Typ e 9 .
Selecting Type 9 ensures that Data Lifeguard Tools will install on your system.
4. To boot from the Data Lifeguard Tools CD, you may need to change the boot sequence.
Find the boot order settings in your system BIOS and select the CD-ROM drive as the
first device to be booted from startup, followed by any removable devices (such as floppy
disk drive), and the hard drive(s).
5. Save your settings and exit the system BIOS. Insert the Data Lifeguard Tools CD into
your CD-ROM drive and restart. Your system will boot from the Data Lifeguard Tools
CD upon startup.
IMPORTANT: If your system cannot boot from a CD, you can create a Data Lifeguard
Tools bootable diskette instead. See page 7 for instructions.