INSERTION INSTRUCTIONS
Your TRU Customs have been marked to
distinguish between the left and right
earpiece. A red dot or‘R’ for the right
ear, blue dot or‘L’for the left. With the
earpiece rotated slightly forward, place
the canal portion into your ear canal.
Pulling up on the top of your ear with
your opposite hand may ease insertion.
This straightens your ear canal slightly.
Fully seat the earpiece by rotating it back
and in. The use of Oto-Ease may help seat
the earpiece into position. A sample pack
has been included with your order.
REMOVAL INSTRUCTIONS
Pull up on the top of the ear slightly to
break the seal.
Grasp the earpiece by the removal handle
and pull it gently from the ear.
REMOVAL INSTRUCTIONS
STEP 1: Place the TRU custom so that
the canal is resting between the index
and middle ngers, and the thumbnail is
placed about 1/4”below outer surface of
earpiece.
STEP 2: Place opposite hand index nger
over lter and apply pressure with the
thumb to squeeze the lter out of the
lter pocket. Opposite hand index nger
will prevent complete lter removal –
grasp with nger and thumb to remove
completely.
INSERTION INSTRUCTIONS
Place lter, ‘W’ logo side down, near the
edge of a at surface. Place earpiece over
inverted lter with lter pocket directly
above lter, with removal lament as
shown. Push earpiece down directly
over lter and check lter placement in
pocket for symmetry. ‘W’ logo should be
apparent.
REPLACING THE FILTERINSERTION & REMOVAL INSTRUCTIONS
removal
handle
CARING FOR YOUR TRU CUSTOMS
It is recommended that you clean your TRU Customs after
every use with a dry cloth. A weekly cleaning should be done
with a disinfectant cleaner or warm soapy water. Be sure to
remove the lters before cleaning the earpieces. Rinse o the
TRU Customs with clean water. Dry with a cloth or allow them
to air dry. It is suggested that you regularly clean the carrying
case and keep the TRU Customs in the provided case when
not in use.
IMPORTANT: Do not attempt to clean the attenuation lters
with any liquid or submerse them in water. Doing so may
damage them, rendering them ineective, and void any
warranty.
WARRANTY INFORMATION
Every TRU Custom is guaranteed for t for ninety (90) days
from the original invoice date. Each earpiece is guaranteed
for one calendar year from the invoice date against defects in
material and workmanship. No refund will be issued due to
patient dissatisfaction or situations beyond our control.
If necessary, the patient may evaluate the attenuation lters
for a period of two weeks and exchange them for a dierent
level of attenuation if needed. The lters must be returned in
like new condition no later than thirty (30) days from the date
of the invoice.
table edge
support
lter
facedown
press down
support
squeeze