
Limited Product Warranty
Westone warrants this product to be free of defects in material or workmanship for a period of one (1)
year from the date of original retail purchase. This warranty is available only to the original purchaser,
and only if purchased from an authorized Westone distributor or reseller. If your product is found to be
defective during the warranty period, Westone will, at its sole option, either repair the product or
replace the product with a new or factory reconditioned or substantially equivalent model. This limited
warranty does not apply to loss, theft, or any defects attributable to damage beyond the reasonable
control of Westone including damage caused by abuse, misuse, misapplication or modifications
performed by anyone other than Westone. This warranty applies only to the external shell of the
product, the internal components and cable.
Repair/Replacement Warranty
This Limited Warranty shall apply to any repair, replacement part or replacement product for the
remainder of the original warranty period or for ninety (90) days, whichever period of time is greater.
Any parts or product replaced under warranty will become the property of Westone.
Requesting Warranty Support
Valid warranty claims are generally processed through the point of purchase during the first thirty (30)
days after retail purchase.
United States & Canada
If it is necessary to return your product to Westone for warranty or post-warranty service, contact
Westone to request a return merchandise authorization (RMA) number. You may call 1-800-525-5071 or
go to http://www.westoneaudio.com/support/returns.html to submit a Product Return Request Form.
Please note you will be required to submit reasonable proof of purchase date, ownership, and that the
product was purchased from an authorized Westone retailer. Once you receive your RMA number,
package the product securely to prevent damage in transit, include the documentation, and send
prepaid and insured through a trackable shipping carrier to:
Westone Laboratories, Inc.
Attn: Music Returns Dept.