Westport WEST EPA 07 User manual

WEST USER
MANUAL
V4.4.1031
Westport 15L System
(EPA07, EPA10, EPA13, ADR80/02, ADR80/03)

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WEST User Manual i
Westport 15L System
EPA 07, EPA 10, EPA13, ADR 80/02, ADR 80/03
WEST User Manual
Scope of Coverage
The purpose of this manual is to provide a reference for all qualified Westport 15L System
technicians and field service personnel. This manual contains information on the Westport
Electronic Service Tool (WEST). WEST is a service tool to aid with diagnosing and repairing
faults on the Westport 15L System.
This manual contains material directly related to the use of WEST with the Westport 15L System.
For all diagnostic work performed, follow the procedures in the Westport 15L System Fault Code
Reference Manual and the Westport 15L System Diagnostics & Troubleshooting Guide. For all
repair work performed, follow the Westport 15L Service Work Instructions. Replacement part
information can be obtained through the Westport 15L Service Part Drawings.
Information published in this manual is intended for reference only. This document is written and
published by Westport Power Inc. for Westport Fuel Systems Inc. Every precaution has been
taken to ensure its accuracy. Westport Power Inc and Westport Fuel Systems Inc. encourage the
user of this manual to report errors, omissions and recommendations for improvement using the
contact information listed in this manual. Westport Power Inc. and Westport Fuel Systems Inc.
assume no responsibility for errors in this manual, omissions or their consequences. The
information is subject to change without notice. If you have any questions about the information in
this manual or if you need further service assistance, please contact Westport Service using the
contact information listed in the following section.
© 2009 – 2013 Westport Power Inc.
All rights reserved. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form,
by any means, without the prior written permission of Westport Power Inc.

Westport 15L System
West User Manual
WEST User Manual ii
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Westport 15L System
West User Manual
WEST User Manual iii
Contact Information
Westport Power Inc. continuously strives to improve the quality of technical literature supplied by
Westport Power Inc. for Westport Fuel Systems Inc.
If you have found any inaccuracies, have suggestions for improvement or have questions
regarding the content of this manual please contact Westport Service at:
Service Engineering
Head Office:
Web: http://service.westporthd.com
Field Service
North America:
Phone: 1-888-WPT-HPDI
1-888-978-4734
E-mail: [e-mail]
Australia:
Phone: [phone]
E-mail: [email protected]

Contents
1 Introduction 1
1.1 Overview.............................. 1
1.1.1 v4.4.1031 Version Notes . . . . . . . . . . . . . . . . . 1
1.2 Minimum Computer Requirements . . . . . . . . . . . . . . . 1
1.3 WESTPackage .......................... 2
2 Getting Started with WEST 3
2.1 Introduction............................ 3
2.2 Software Installation . . . . . . . . . . . . . . . . . . . . . . . 3
2.2.1 Where to Get WEST . . . . . . . . . . . . . . . . . . . 3
2.2.2 Installation Steps . . . . . . . . . . . . . . . . . . . . . 3
2.2.3 WEST Activation . . . . . . . . . . . . . . . . . . . . . 8
2.2.4 UpdateWEST ...................... 10
2.3 WEST Hardware Setup . . . . . . . . . . . . . . . . . . . . . . 10
2.4 StartUsingWEST ........................ 14
2.4.1 Using WEST with a CM850 . . . . . . . . . . . . . . . 14
2.4.2 Using WEST with Fuel Level Transducers . . . . . . . 16
2.5 File Types Used in WEST . . . . . . . . . . . . . . . . . . . . 16
3 Navigating in WEST 17
3.1 Introduction............................ 17
3.2 Components............................ 17
3.3 SideButtons............................ 19
4 File Menu 20
4.1 Introduction............................ 20
4.2 Load Configuration . . . . . . . . . . . . . . . . . . . . . . . . 20
4.2.1 Loading A2W Files . . . . . . . . . . . . . . . . . . . . 22
iv

CONTENTS
4.2.2 Loading Secondary A2W Files . . . . . . . . . . . . . . 24
4.2.3 Primary vs. Secondary A2W Files . . . . . . . . . . . . 25
4.3 ExitWEST ............................ 26
5 Real-Time Views Menu 27
5.1 Introduction............................ 27
5.2 EFS and HPGS Real-time Data . . . . . . . . . . . . . . . . . 28
5.3 EFS and HPGS Real-time Graph . . . . . . . . . . . . . . . . 30
5.4 Real-TimeData.......................... 31
5.4.1 Viewing Real Time Data . . . . . . . . . . . . . . . . . 31
5.4.2 Manually Modifying Parameters . . . . . . . . . . . . . 34
5.4.3 Additional Features . . . . . . . . . . . . . . . . . . . . 36
5.5 Automated No-Load Trim (ANT) . . . . . . . . . . . . . . . . 38
5.6 Real-timeGraph ......................... 40
5.6.1 Opening the Real-time Graph . . . . . . . . . . . . . . 40
5.6.2 Navigating the Real-time Graph . . . . . . . . . . . . . 42
5.6.3 Real-time Graph Menu Functions . . . . . . . . . . . . 43
5.6.4 Customizing Graph Features . . . . . . . . . . . . . . . 44
5.6.5 Data Logging with the Real-time Graph . . . . . . . . 46
5.7 Data Log Graph Viewer . . . . . . . . . . . . . . . . . . . . . 49
5.7.1 Viewing saved data logs . . . . . . . . . . . . . . . . . 49
5.7.2 Data Log Graph View Functions . . . . . . . . . . . . 50
5.8 Build Real-time Views . . . . . . . . . . . . . . . . . . . . . . 51
5.9 Edit Real-time Views . . . . . . . . . . . . . . . . . . . . . . . 54
6 Software Menu 58
7 Calibration Menu 59
7.1 Introduction............................ 59
7.2 Calibration Information . . . . . . . . . . . . . . . . . . . . . 59
8 Tools Menu 61
8.1 Introduction............................ 61
8.2 License Information and License Renewal . . . . . . . . . . . . 61
8.2.1 Description ........................ 61
8.2.2 License Information . . . . . . . . . . . . . . . . . . . . 62
8.2.3 License Renewal . . . . . . . . . . . . . . . . . . . . . . 62
WEST User Manual v

CONTENTS
9 Service Menu 63
9.1 FaultCodes ............................ 63
9.1.1 Fault Code Troubleshooting Guide . . . . . . . . . . . 64
9.1.2 FaultDisplay ....................... 65
9.1.3 Exporting Fault Codes . . . . . . . . . . . . . . . . . . 66
9.1.4 Starting Update . . . . . . . . . . . . . . . . . . . . . . 66
9.1.5 Clearing Fault Codes . . . . . . . . . . . . . . . . . . . 68
9.2 ResetRODTimer......................... 69
10 WEST Troubleshooting Guide 70
10.1 Best Practices When Using WEST . . . . . . . . . . . . . . . 70
10.1.1 Hardware Setup . . . . . . . . . . . . . . . . . . . . . . 70
10.1.2 Software Setup . . . . . . . . . . . . . . . . . . . . . . 70
10.2 Frequently Asked Questions . . . . . . . . . . . . . . . . . . . 71
10.3 General Connection Problems . . . . . . . . . . . . . . . . . . 72
10.4SCALDownload ......................... 74
10.5Real-timeGraph ......................... 77
10.6Real-timeViews.......................... 79
WEST User Manual vi

List of Figures
2.1 WESTsetupwizard ....................... 4
2.2 Licenseagreement......................... 5
2.3 Installation settings . . . . . . . . . . . . . . . . . . . . . . . . 5
2.4 Confirm installation . . . . . . . . . . . . . . . . . . . . . . . . 6
2.5 Installation complete . . . . . . . . . . . . . . . . . . . . . . . 7
2.6 WESTicon ............................ 8
2.7 License and activation window . . . . . . . . . . . . . . . . . . 8
2.8 Under-dash CAN port . . . . . . . . . . . . . . . . . . . . . . 10
2.9 WEST hardware overview . . . . . . . . . . . . . . . . . . . . 11
2.10 USB connection problem message . . . . . . . . . . . . . . . . 13
2.11 Configuration and Communication SetUp . . . . . . . . . . . . 14
2.12 Communications tab . . . . . . . . . . . . . . . . . . . . . . . 15
2.13 EFS or HPGS setting . . . . . . . . . . . . . . . . . . . . . . . 15
2.14 WEST detected Microsoft SQL Server Native Client needs to
beinstalled ............................ 15
3.1 WEST window components . . . . . . . . . . . . . . . . . . . 18
3.2 Sidebuttons............................ 19
4.1 Filemenu ............................. 20
4.2 Load configuration . . . . . . . . . . . . . . . . . . . . . . . . 21
4.3 Openicon ............................. 21
4.4 Configuration and communication settings . . . . . . . . . . . 22
4.5 LoadinganA2W ......................... 23
4.6 SelectinganA2W......................... 23
4.7 Selecting a secondary A2W . . . . . . . . . . . . . . . . . . . 24
4.8 ExitingWEST .......................... 26
vii

LIST OF FIGURES
5.1 Real-timemenu.......................... 27
5.2 EFS Real-time Data menu . . . . . . . . . . . . . . . . . . . . 29
5.3 Real-time view update . . . . . . . . . . . . . . . . . . . . . . 29
5.4 EFS Real-time Graph menu . . . . . . . . . . . . . . . . . . . 30
5.5 Real-time data menu . . . . . . . . . . . . . . . . . . . . . . . 31
5.6 File selection window . . . . . . . . . . . . . . . . . . . . . . . 32
5.7 OpenXRVfromfile........................ 32
5.8 Real-time data window . . . . . . . . . . . . . . . . . . . . . . 33
5.9 Selecting Manual Overrides . . . . . . . . . . . . . . . . . . . 34
5.10 Manual Override Options . . . . . . . . . . . . . . . . . . . . . 35
5.11 Real-time View of a modifiable parameter . . . . . . . . . . . 35
5.12 Real-time view additional features . . . . . . . . . . . . . . . . 37
5.13 Real-time view additional features . . . . . . . . . . . . . . . . 37
5.14ANTmenuitem.......................... 38
5.15ANTscreen ............................ 39
5.16 Real-time Graph View menu . . . . . . . . . . . . . . . . . . . 41
5.17 Load real time graph from file . . . . . . . . . . . . . . . . . . 41
5.18 Navigating real-time graph . . . . . . . . . . . . . . . . . . . . 42
5.19 Real-time Graph menu . . . . . . . . . . . . . . . . . . . . . . 43
5.20 Change axis min and max . . . . . . . . . . . . . . . . . . . . 45
5.21Editaxis.............................. 45
5.22 Change axis scale . . . . . . . . . . . . . . . . . . . . . . . . . 46
5.23 Change sampling frequency . . . . . . . . . . . . . . . . . . . 47
5.24 Save Data Log in Real-time Graph . . . . . . . . . . . . . . . 47
5.25 Saving Real-time Graph data . . . . . . . . . . . . . . . . . . 48
5.26 Data Log Graph View . . . . . . . . . . . . . . . . . . . . . . 49
5.27ChannelSelection......................... 50
5.28 Data Log Graph View menu . . . . . . . . . . . . . . . . . . . 50
5.29 Build Real-time view menu . . . . . . . . . . . . . . . . . . . . 52
5.30 Build views window . . . . . . . . . . . . . . . . . . . . . . . . 52
5.31 Save selected parameters . . . . . . . . . . . . . . . . . . . . . 53
5.32SavingXRVfile.......................... 53
5.33Editviewmenu.......................... 54
5.34 Open pre-existing view . . . . . . . . . . . . . . . . . . . . . . 54
5.35 Real-time data editor . . . . . . . . . . . . . . . . . . . . . . . 55
5.36 Parameter selection window . . . . . . . . . . . . . . . . . . . 56
5.37SaveXRV ............................. 56
WEST User Manual viii

LIST OF FIGURES
6.1 Flash Software SCAL . . . . . . . . . . . . . . . . . . . . . . . 58
7.1 Calibrationmenu ......................... 59
7.2 Calibration Information Window . . . . . . . . . . . . . . . . 60
8.1 Toolsmenu ............................ 61
8.2 License information . . . . . . . . . . . . . . . . . . . . . . . . 62
9.1 Servicemenu ........................... 63
9.2 FaultCodesmenu......................... 64
9.3 Fault code troubleshooting guide . . . . . . . . . . . . . . . . 64
9.4 Fault Code Display Pane . . . . . . . . . . . . . . . . . . . . . 65
9.5 No Fault Code message . . . . . . . . . . . . . . . . . . . . . . 66
9.6 Export Fault Codes . . . . . . . . . . . . . . . . . . . . . . . . 67
9.7 Start update fault code . . . . . . . . . . . . . . . . . . . . . . 67
9.8 Clear inactive faults . . . . . . . . . . . . . . . . . . . . . . . . 68
9.9 Clear fault confirmation . . . . . . . . . . . . . . . . . . . . . 68
9.10 Clear fault code menu . . . . . . . . . . . . . . . . . . . . . . 68
9.11 Reset ROD Timer menu function . . . . . . . . . . . . . . . . 69
10.1Resetbutton ........................... 72
10.2 SQL error message . . . . . . . . . . . . . . . . . . . . . . . . 73
10.3 Downloading Aborted . . . . . . . . . . . . . . . . . . . . . . 74
10.4 SCAL wppAcknowledge Error . . . . . . . . . . . . . . . . . . 75
10.5 SCAL S-record Fail . . . . . . . . . . . . . . . . . . . . . . . . 75
10.6SCALnoCANerror ....................... 75
10.7 SCAL Bootloader No OS Error . . . . . . . . . . . . . . . . . 76
10.8 ECU Acknowledge Error . . . . . . . . . . . . . . . . . . . . . 78
10.9 Real-time Graph Communication Error . . . . . . . . . . . . . 78
WEST User Manual ix

Acronyms
AMT Automated Manual Transmission
ANT Automated No Load Trim
CAN Controller Area Network
COMM Communication
ECU Electronic Control Unit
RTG Real-time Graph
EFS Engine Fuel System
FLT Fuel Level Transducer
HPGS High Pressure Gas System
I/O Input/Output
LNG Liquefied Natural Gas
OS Operating System
PC Personal Computer
RT Real time
ROD Run On Diesel
WEST Westport Electronic Service Tool
x

Chapter 1
Introduction
1.1 Overview
The Westport Electronic Service Tool (WEST) allows users to communicate
with the CM850 controllers on the EPA 07, EPA 10, ADR 80/02, and ADR
80/03 models of the Westport 15L System. WEST can be used to view and
export fault codes, flash the CM850 controllers, execute automated no-load
trim (ANT), and monitor system operations. This manual describes WEST
versions 4.4.1031 and later only.
1.1.1 v4.4.1031 Version Notes
The current version of WEST is v4.4.1031. The CANditioner calibration
process has been improved, the term ”download to controller” has been
changed to ”flash controller”, the flash times to the CM850 controllers have
been reduced, a new logo has been incorporated, and the fault code headers
and information can now be exported out of WEST.
1.2 Minimum Computer Requirements
WEST requires a notebook or PC computer which meets the following requirements:
•Processor Speed: 1.0 GHz
•RAM: 512Mb
1

1.3. WEST PACKAGE
•Hard Drive Size: 2Gb of free space
•Port: Built-in serial port or USB port
•Operating System: 32-bit and 64-bit versions of Windows 2000, Windows
XP, or Windows 7. Windows 8 is not supported with this release.
1.3 WEST Package
The WEST package consists of the WEST software and a hardware communication
cable. Please visit the Westport service website for ordering information:
http://service.westporthd.com
WEST User Manual 2

Chapter 2
Getting Started with WEST
2.1 Introduction
WEST communicates with the CM850 controllers used by the Westport 15L
system. Both the software and hardware must be set up correctly to use
WEST.
2.2 Software Installation
2.2.1 Where to Get WEST
WEST is available for purchase on the Westport Service website:
http://service.westporthd.com
2.2.2 Installation Steps
a. Ensure that the computer is connected to the internet.
b. Extract the zip file downloaded from the Westport Service website.
c. Locate and double click setup.exe for WEST.
d. In the window that appears (Fig. 2.1), click Next.
3

2.2. SOFTWARE INSTALLATION
Figure 2.1: WEST setup wizard
e. Read the license agreement, and if you agree, click I Agree. Then
click Next (Fig. 2.2).
NOTE: WEST is registered to a specific user ID.
f. In the setting screen (Fig. 2.3), leave the default settings as they are,
and click Next.
WEST User Manual 4

2.2. SOFTWARE INSTALLATION
Figure 2.2: License agreement
Figure 2.3: Installation settings
WEST User Manual 5

2.2. SOFTWARE INSTALLATION
g. Click Next in the Confirm Installation screen (Fig. 2.4).
Figure 2.4: Confirm installation
h. Wait for the installer to complete the installation of WEST. When
the Installation Complete screen appears (Fig. 2.5), WEST has been
installed successfully. Click Close.
WEST User Manual 6

2.2. SOFTWARE INSTALLATION
Figure 2.5: Installation complete
WEST User Manual 7

2.2. SOFTWARE INSTALLATION
2.2.3 WEST Activation
Before WEST can be used, the software must be activated. Follow these
steps to obtain an activation code:
a. Double click on the WEST desktop icon to launch WEST (Fig. 2.6).
Figure 2.6: WEST icon
b. The License and Activation window should open (Fig. 2.7).
Figure 2.7: License and activation window
c. Visit the Westport Service website at http://service.westporthd.com,
and fill out the WEST Request Form.
WEST User Manual 8