
Warranty Coverage
18
The three (3) year extended warranty is applicable to items purchased from
Jan 1st 2021, onwards. Items purchased prior to this date are not eligible for
this extended warranty service but are subject to statutory warranty claims
and all applicable consumer rights.
To qualify for the extended 3 year warranty, you must register your product
within ninety (90) calendar days from the date of purchase. Visit
to complete your online registration.
Items not registered online will have a Limited Warranty for one (1) year, or
for the period of your country’s statutory warranty, whichever is longer.
Warranty can only be offered to products registered with proof of purchase
with date, model and details of the authorised dealer clearly stated on the
receipt/invoice. Please keep the original receipt/invoice in case it is
required for a warranty claim.
This Limited Warranty is non-transferable and is offered exclusively to the
original owner.
This Limited Warranty is valid only in the original country of purchase.
Repairs or replacements are provided under this warranty are the exclusive
remedy of the consumer. Wharfedale shall not be liable for any incidental
or consequential damages for breach of any expenses or implied warranty
with any product. Except to the extent prohibited by law, this warranty is
exclusive and in lieu of all other warranties whatsoever, both expressed and
implied, including but not limited to the warrant of merchantability and
fitness for practical purpose.
This warranty provides benefits that are additional to and do not affect your
statutory consumer rights.
This Limited Warranty offer is subject to correct information being
submitted in your application. Incorrect dates or mismatched purchase
receipt dates that are outside of the warranty terms will immediately
invalidate any warranty claim.
Exclusions
- Normal wear and tear and cosmetic damage (including but not limited to any
wear from reasonable use, environmental deterioration or neglect)
- Products on which the serial number has been removed, altered or otherwise
made illegible.
- Products not purchased from an authorised Wharfedale dealer.
- Products that were not new at the time of original purchase.
- Products sold ‘as is’, ‘as seen’ or ‘with faults’.
- Product not purchased from an Authorised Dealer/Distributor within the region
of the claim (ie parallel imports or grey market products)
- Accidental damage or faults caused by commercial use, acts of God, incorrect
installation, incorrect connection, incorrect packaging, misuse or careless
operation or handling which is not in accordance with the user instructions.
- Equipment that has been operated in conjunction with unsuitable, inappropriate
or faulty apparatus.
- Repairs, alterations or modifications carried out by parties other than Wharfedale
or its authorised service partners.
- Damage in transit that cannot be attributable to the fault of Wharfedale, the
authorised distributor or dealer (ie. claims otherwise covered by transit
insurance.)
- Faults relating to abnormal or inappropriate power supply voltage or power
surges.
- Faults relating to extremities in temperature, exposure to heat, water or other
liquids, insects, excessive moisture, sand, chemicals, battery leakage or any
other contaminants.
- Any force majeure events, including but not limited to any acts of God, fire,
lightning, typhoon, storm, earthquake, hurricane, natural disaster, tsunami, flood,
war, riot, public disturbance.
- Any other causes beyond the reasonable control of either Wharfedale and its
Authorised Distributor.
The following items are excluded from the Wharfedale warranty:
Please note items purchased before 1st Jan 2021 are not eligible for the
extended warranty claim.