Whirlpool DU2000XS User manual

DISHWASHER
Undercounter Models
freezers. Relr~geralor-Freezers. Ice Makers. Dishwashers Built-In Ovens and Surlace Units, Ranges. Microwave Ovens. Trash Compactors. Room Air Condltloners. Dehumldlll

Contents
Page Page
BEFORE YOU USE YOUR DISHWASHER 2 BEFORE STARTING YOUR DISHWASHER 8
IMPORTANT SAFETY INSTRUCTIONS 2 STARTING YOUR DISHWASHER. 8
PARTS AND FEATURES 3 Changing a Setting 8
FOR BEST RESULTS 4 Selecting a Cycle 9
The Filtering System. 4 To Add a Dish After Starting 9
Quiet Operating Tips 4 ENERGY SAVING TIPS 10
PROPERLOADING..................... 5 SPECIALTIPS 11
Top Rack Loading 5 COMMON DISHWASHING PROBLEMS 12
Bottom Rack Loading 6 IF YOU NEED SERVICE OR ASSISTANCE 14
Silverware Basket Loading 6 WHIRLPOOL DISHWASHER
ADDING DETERGENT 7 WARRANTY 16
01987 Whirlpool Corporation
Before you use your dishwasher
It is your personal responsibility and obligation to be sure your dishwasher:
l Is installed by a qualified installer.
l Has been installed where it is protected from the elements.
l Has been installed on a floor strong enough to support its weight.
l Has been properly connected to electricity, water and drain.*
l Has been properly electrically grounded.*
l Is not used by children or anyone unable to operate it properly.
l Is properly maintained.
*See installation instructions for complete information.

Parts and features
Model DU2000XS and DU2016XS
UPPER SPRAY ARM
BOTTOM RAC
DETERGENT DISPENSE
j&A-.
WATERCOLUMN
Pb LOWER SPRAY ARM
SILVERWARE BASKET
MODEL AND SERIAL
NUMBER PLATE
(not shown]
THE OVERFLOW
PROTECTOR is
designed to prevent
too much water
from entering the
dishwasher. It is not
removable.
HEATING ELEMENT
\ IOOR COLOR PANEL
(Screen and Removable
Copy your Model and Serial Numbers here.. .
When you need service or call with a question,
have this information ready:
1. Complete Model and Serial Numbers (from the
Model Number
plate located as shown].
2. Purchase date from sales slip.
Serial Number
Copy this information in these spaces. Keep this
book, your warranty and sales slip together in a
handy place.
Purchase Date
Please complete and mail the Owner Regis-
tmtiOn Card turnished with this product.
Service Company and Telephone Number
3

For Best Results
Your dishwasher cleans by spraying a mix-
ture of hot. clean water and detergent against
soiled surfaces of dishes. When a cycle is
started, the dishwasher fills with waterto about
the level of the heating element. This water is
pumped through the rotating spray arms,
drained through the filter system which re-
moves food and soil, and pumped back
through the rotating spray arms. Soiled water
is pumped out and replaced with clean water
during the cycle.
self-cleaning filtering system and
removable pump guard help eliminate pre-
rinsing by removing food particles from the
The filtering system
It Is not necessary to rinse dishes before
puttlng them Into the dlshwasher. Just remove
large pieces and quantities of food and bones.
The filtering system helps keep food particles
out of the wash water. Small particles are flushed
away as water is pumped out. Larger particles
are trapped in the pump guard.
To remove the pump guard for cleaning...
1. Wait at least 20 minutes after a cycle for
the heating element to cool down.
2. Unload and remove the bottom rack.
Check Water
Temperature
Quiet operating tips
Load dishes so soiled surfaces face pow-
erful spray from rotating arms.
3. Press the outside wall of the pump guard at
the centerto release the latch.
4. Lift out and rinse clean.
To replace the pump guard...
1. Insert pump guard legs [on inside wall) into
matching openings in filter screen.
2. Press down on outside wall until latch snaps
into place.
3. Replace bottom rack with rack bumpers in
front.
Water must be hot
For best cleaning and drying results, water should be at least
140°F (60°C).
1. Turn on hot water faucet nearest the dishwasher. Let water run
until it is as hot as possible.
2. Hold a candy or meat thermometer in the stream of hot water
to measure the temperature.
3. If the temperature is too low, have a qualified person raise
the water heater thermostat setting.
To avoid thumping and clattering noises during
operation:
l Make sure lightweight load items are secured
in the rack.
. Make sure pot lids and handles, pizza pans,
cookie sheets, etc. do not touch interior walls
4
or interfere with either of the spray arms
rotation.
l Load dishes so they don’t touch one another.
NOTE: Keep slnk draln plugs Inserted durlng
dlshwasher operatlon to prevent noise tmnS-
fer through dralns.

Proper loading
Always load dishes so soiled surfaces are reached by spray from rotating spray arms.
Water must be able to drain off completely for best drying results. Be careful to separate
items so spray can reach all surfaces.
Top rack loading
CUP AND GLASS LOAD
The top rack is designed for cups, glasses
and smaller items.
l Place so open ends face down for clean-
ing and draining.
l load glasses In top rack only. Bottom
rack is not designed for glasses. Damage
may occur.
l Place items in the rows between prongs.
Placing them over the prongs can lead
to breakage.
l Be sure lightweight items are held firmly
in place.
l China, crystal and other delicate items
must not touch each other during dish-
washer operation. Damage may occur.
l Load plastic items only in the top rack.
Only plastic items marked “dishwasher
safe” are recommended.
l Plastic items can be melted in the bottom
rack.
l Small bowls, pans anb other utensils can
be placed in the top rack.
l Items with cooked-on or dried-on foods should be loaded in the bottom rack with
soiled surfaces facing the spray.
5

Bottom rack loading
l Make sure pot handles and other items
do not stop rotation of either the upper or
lower spray arm. Spray arms must move
freely.
l Securely place heavily soiled cookware
face down in rack.
. Load cookie sheets, cake pans and other
large items at sides and back. Loading
such items in front may keep water spray
from reaching detergent dispenser.
NOTE:
l Do not load glasses, cups or plastic items
in the bottom rack.
l When lower rack is removed, replace
with bumpers in front.
6
m\ \
DISH LOAD
l Place plates, soup bowls, etc., between
prongs and facing the spray.
Silverware basket loading
Load the silverware basket while it’s in or
out of the bottom rack. The loaded basket
should be in the right front corner of the
and spoons so they don’t
nest together. Spray can’t reach nested
items.
Mix items in each section of the basket
with some pointing up and some down.
Small items- baby bottle caps, jar lids.
Make sure sharp items [knives, forks,
skewers, etc.] are put in point down. Make
sure long items do not stop the upper
spray arm from turning.

Adding detergent
The kind and amount of dishwasher detergent you use is an important part of
getting your dishes clean. Read this section carefully.
Use automatic dlsh-
washer detergent only.
Other detergents are
too mild and much too
sudsy to work in the
dishwasher.
Different brands of
dishwasher detergent
have different amOUntS
of phosphorus. Phospho-
rus softens water and
helps prevent water
spots on dishes.
If water is hard and
phosphorus content is
low (8.7% or less], you
may need to use more
detergent or use a
brand with a higher
phosphorus content
(12% or higher).
Do not add detergent
until you are ready to
wash. Fresh automatic
dlshwasher detergent
Is necessary for best
washing results. Store
detergent tightly in a
cool dry place.
The detergent dispenser
The detergent dispenser has one section with
a cover and one without.
l Put detergent in both sections.
l Push the cover down
until it is latched.
The cover opens auto-
matically when the main
wash starts. Detergent in
the open section falls
into the dishwasher
when the door is closed.
PHOSPHORUS
CONTENT
CQVER CovEy LATCH
How much detergent to use
,o HARD-Fill both sections to top
r line if water is 8 or more grains of
hardness.
MEDIUM - Fill both sections to
middle line if water is 5 to 7 grains Of
hardness.
The amount of detergent to use
depends on the hardness of your
water. Iftoo little is used, dishes won’t
be clean. However, if too much is
used in soft water, glassware will
begin to etch.
Find out your water’s hardness by
asking your local water depart-
ment, water softener company or VW
l SOFT - Fill both sections to
county extension agent. @ hardness.
bottom line if water is 0 to 4 grains Of

Before starting your dishwasher
1. Spin the Upper Spray Arm to make sure
nothing will stop it from turning freely.
2. Push door firmly when closing and it will
automatically latch.
3. Run hot water at sink nearest dishwasher
until it is hot. Turn it off.
Starting your dishwasher
HEATDRYcycle...
Turn Cycle Control Knob clockwise to dot
marked HEAT DRY CYCLE START.The dishwasher
will automatically start that cycle.
AIR DRY cycle...
Turn Cycle Control Knob clockwise to dot
marked AIR DRY START.The dishwasherwill auto-
matically start that cycle.
RINSE& HOLD cycle...
Turn Cycle Control Knob clockwise to dot
marked RINSE & HOLD. The dishwasher will auto-
matically start that cycle.
Changing a setting
You can change a setting anytime during 3. Be sure the detergent dispensers are filled
any cycle. properly for the new cycle.
1. Press in the door latch to unlatch the door 4. Close and latch the door. The dishwasher will
and stop the cycle. automatically start the new cycle.
2. Turn the Cycle Control Knob clockwise to the
cycle you want.
8

Selecting a cycle
HEATDRY Cycle
Ifthe HEAT DRY Cycle is selected, air in the
dishwasher is heated during the”dry” part
of the cycle. (The Energy Guide label data
is based on this cycle.) Cycle time is
about 65 minutes.
AIR DRY Cycle
If the AIR DRY Cycle is selected, air in the
dishwasher is not heated. Using this option
helps save energy, but dishes take longer
to dry (overnight] and some water spot-
ting may result. Some items (such as plas-
tics) may need towel drying.
For best results, use a solid rinse aid.
RINSE & HOLD Cycle
For rinsing a few items to be washed one
or more days later. Cycle time is about 10
minutes.
To add a dish after starting
1. To be sure the added item is washed and
rinsed, add the item before the end of the
main wash.
2. Push up on door latch to unlatch door and
stop the cycle.
3. Open the door and add the dish.
4. Close the door. Do not latch it. Wait 30
seconds for air in the dishwasher to warm up.
This helps reduce the amount of moisture that
can come from the vent when restarting the
cycle.
5. Press in door to latch it. The dishwasher will
start where it stopped.

Energy saving tips
You can help save energy if you:
1. Wash full loads. Running a half-filled dish- 2. Air dry dishes when you don’t need a rapid
washer uses the same amount of electricity drying cycle. Allow longer drying times
and hot water as a fully loaded machine. (overnight).
3. Don’i pre-rinse normally soiled dishes. Use 4. load correctly for best washing results. In-
the recommended amount of detergent for correct loading may cause poor washing
good washing results without hand rinsing. and the need to rewash all or part of the
load
5. Kitchen cleanup can be done quickly and
efficiently through the use of your dishwasher.
Most appliance parts that can fit in the dish-
washer can be cleaned by it. Burned-on soil,
however, should be cleaned by hand.
6. Use your dishwasher during off-peak hours.
Local utilities recommend this to avoid
heavy usage of energy at certain times of
day.
10

Special tips on dishwasher use
Remember, use your dishwasher only for the job it was designed to do.
Some items are not dlshwasher safe or may require special care.
Read these special tips tor the following items:
AhlminUm: Aluminum loses its bright, shiny appearance and darkens in color due to
minerals in the water and the alkalinity of the dishwasher detergent. Colored aluminum may
fade.TIPS: If washed in the dishwasher avoid placing directly in front of detergent dispenser
where it could be sprinkled with undissolved detergent, causing spotting, pitting, and
discoloration. Follow utensil manufacturers’ cleaning instructions.
China: Hand-painted, metal-trimmed, and antique china may fade due to high water
temperatures and alkaline detergent solution in the dishwasher.
TIPS: Delicate, antique items should not be washed in the dishwasher. Load carefully.
Do not allow pieces to touch each other. Test one piece by washing it daily in the
dishwasher for several weeks. Then compare it with the rest of the set to see if colors have
changed.
CI’yStal and decorative &lSSeS: Crystal can break from sudden exposure to high
water temperature. Metal trim and colorful decoration on glass will fade in time when
washed in the dishwasher.
TIPS: Delicate, antique items should not be washed in the dishwasher. Load carefully
in top rack only. Be sure to load a few larger items in the bottom rack to reduce amount of
force of water spray reaching glassware from lower spray arm. Use the shortest cycle.
Flatware: Salty and acidic foods may tarnish silver and stainless flatware if allowed to
remain on the utensils. A film may form on sterling silver and silver plate items washed in a
dishwasher. This film is caused by reaction of silver with chlorine in the detergent. Gold
flatware is not dishwasher safe.
TIPS: Rinse flatware as soon as possible, especially if it is not to be washed right away.
Dishwasher detergent may remove antique finishes. Wash by hand. Tarnish and film
build-up can be removed with silver polish.
(w$;isioII UteUSik The seasoned finish will be removed in the dishwasher. Rusting
TIPS: Wash by hand. To re-season, coat with unsalted fat and heat in a slow oven for an
hour or two.
PlaStiCS: Many plastics will have “Dishwasher Safe” written on them. Some plastics are
heat sensitive and may melt or warp.
TIPS: If in doubt, try one piece. Place in upper rack only. AIR DRY option provides
additional protection.
Non-stick finish Utl?UdS: Most can be washed in the dishwasher.
TIPS: Follow manufacturers’ suggestions.
Wood: Many wooden items will crack and warp or lose their finish.
TIPS: Do not wash cutting boards, wooden salad bowls or knives with wooden han-
dles In the dishwasher.
Pewter Or pewter-like materials: May streak, discolor, and pit.
TIPS: To keep pewter at its verv best, hand wash with mild deteraent.
. .
Dishwasher care & cleakg:
Exterlor - Regular use of a soft damp cloth or sponge
and a mild detergent is all that is necessary, in most cases,
to keep the outside of your dishwasher nice looking a
clean. lnterlor- Hard water minerals may cause a
white film to build-up on the inside surfaces,
especially just beneath the door area.
Wear rubber gloves when cleaning
the dishwasher interior. Do not use
any type of cleanser other than
dlshwasher detergent because 5
lt may cause foaming or
sudsing.

Common dishwashing problems
PROBLEM CAUSED BY SOLUTION
Spottlng and
fllmlng
[hard water film)
Small particles Spray arm or arms not
deposlted on rotating freely
Items “0ld”detergent
Dishes not dry
Black marks on
dlshes
Chlpplng or
breaking
glassware
12
Hard water
Water is not
hot enough
Not enough
detergent, or
improper detergent
“0ld”detergent
Improper loading
No rinse aid
AIR DRY Setting used
Not enough
detergent, or
improper detergent
Water is not hot
enough
Water pressure may
be low, dishwasher is
not filling properly
Water is not hot
enough
Improper loading
No rinse aid
AIR DRY Settmg used
Aluminum utensils
rubbing against items
during washing
Improper loading
Fill detergent dispensers to capacity. Use dishwasher de-
tergent with highest available phosphorus content. May
be necessary to install water softener.
To remove spots and film, try a vinegar rinse...
1. Wash and rinse load OS usual. Use AIR DRY
2. Remove all metal items.
3. Put 2 cups (500 mL) white vinegar in CIcontainer on the
bottom rack.
A. Run dishwasher through a complete washing cycle.
Water temperature should be at least 140°F (60°C). Set
water heater thermostat to CI higher setting. Run water at
sink until hot before starting.
Use more dishwasher detergent. Use detergent with high-
est available phosphorus content...especially with hard
water.
Use only fresh dishwasher detergent. Store tightly closed
container, in cool, dry place. Discard old detergent. Do not
fill dispensers until ready to start dishwasher.
Make sure dishes and glassware are loaded so spray
reaches all surfaces and items drain properly. Do not ov-
erload. Do not nest items
Make sure large items do not block spray from reaching
detergent dispensers.
Try a bar rinse aid such as Solid Jet DRY’. Follow package
dlrections.
Drying without heat may result in some spotting of glasses
and silver.
Check spray arms to make sure they turn freely after load-
ing. Be sure a utensil has not prevented theirturning.
Use only fresh dishwasher detergent. Store tightly closed
container, in cool, dry place. Discard old detergent. Do not
fill dispensers until ready to start dishwasher.
Use more dishwasher detergent. Use detergent with high-
est available phosphorus conteni especially with hard
water.
Water temperature should be at least 140°F (60°C). Set
water heater thermostat to a higher setting. Run water at
sink until hot before starting.
If water pressure is low, do not use water for other purposes
while dishwasher is running (to assure correct fills).
Water temperature should be at least 140°F (60°C). Set
water heater thermostat to a higher setting. Run water at
sink until hot before starting.
Make sure dishes and glassware are loaded so spray
reaches all surfaces and items drain properly. Do not ov-
erload. Do not nest Items
Try o bar rinse aid such OS Solid Jet DRY”. Follow package
directions.
Allow more time when usina AIR DRY ODtion, or use HEAT
DRY, Plastic items may need-iowel drying.
Use care In loadlng alumlnum utensils, especially any
llghtwelght toll container. Place so they do not touch
dishes. Remove black marks with plastic scouring pad
and a mild abrasive cleanser.
Do not overload. Load glasses in the top rack only Load
between prongs, not over them. Glasses loaded over
prongs will not be supported and may chip or break.

PROBLEM
Dishes not
washing clean
Cloudy film on
glassware,
etching -
permanent
corrosion
Dishes &
interior ot
dishwasher
Yellow or
brown
Rust spots on
stalnless steel
-OR-
Dark spots on
flatware -
stainless steel,
sllver plate, or
sterling
Bronze tarnish
on silverplate
Water iett in
bottom ol
dishwasher
CAUSED BY
Water is not
hot enough
Improper loading
Spray arm or arms not
rotating freely
Not enough detergent
or improper
detergent
“0ld”detergent
Water pressure may
be low, dishwasher is
not filling properly
loo much detergent
in soft water
Inadequate rinsing
iron or manganese in
water
Allowing salty or
acidic foods such as
mayonnaise. vinegar,
fruit juices, salad
dressings, milk
products to remain on
flatware.
Undissolved
detergent coming in
contact with flatware
Silverplate is worn off.
Exposed base metal
to kes on a bronzed
hue.
Dishwasher cycle not
completed
Clogged drain air
gap
SOLUTION
Water temperature should be at least 140°F (60°C). Set
water heater thermostat to a higher setting. Run water at
sink until hot before starting.
Make sure dishes and glassware are loaded so spray
reaches all surfaces and items drain properly. Do not ov-
erload. Do not nest items.
Make sure large items do not block spray from reaching
detergent dispensers.
Check spray arms to make sure they turn freely after load-
ing. Be sure a utensil has not prevented their turning.
Use more dishwasher detergent. Use detergent with high-
est available phosphorus content...especially with hard
water
Use only fresh dishwasher detergent. Store tightly closed
container, In cool, dry place. Discard old detergent. Do not
fill dispensers until ready to start dishwasher.
If water pressure is low, do not use water for other purposes
while dishwasher is running (to assure correct fills).
Check for rainbow hue on glasses. A rainbow hue is the
first sign of etching (corrosion of glass]. Reduce the amount
of dishwasher detergent. Use a detergent with a lower
phosphorus content.
If water pressure is low do not use water for other purposes
while dishwasher is running [to assure correct water fills).
Make sure dishes and glassware are loaded properly to
assure adequate rinsing and draining. Do not overload.
Temporary remedy:
1. Set empty dishwasher for a “one wash” cycle.
2. Start dishwasher and unlatch door to stop it when it has
filled for the wash part of the cycle.
3 Add ‘/4 to ‘A cup (120 to 240 mL) of citric acid crystals
(usually available in drugstores).
4. Close and latch door to complete cycle.
Permanent solution: Install an Iron or mangcnese filter to
home water supply.
Rinse flatware that is to stand for several hours before
washing (use Rinse & Hold]. Clean stained items with silver
polish and re-wash. Do not put stainless steel and silver
flatware in the same silverware basket compartment.
Direct contact between these metals can cause perma-
nent damage lo the silver.
Remove spots with silver polish. Avoid spilling concentrated
detergent on wet flatware.
Remove tarnish with silver polish. Have silver replated.
Allow dishwasher to complete cycle.
Some plumbing codes require use of a drain air gap be-
tween an undercounter dishwasher and the drain system
of the house. The air gap is usually located above the sink
or on the top of the counter nearthe dishwasher to prevent
the possibility of water backing up from the drain into the
dishwasher due to a plugged drain. The drain air gap is
NOT a part of the dishwasher and is NOT covered by the
dishwasher warranty. The drain air gap should be kept
clean to insure proper draining of the dishwasher

If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance... 3. If you need service*...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a cycle:
l Is the door tightly closed and securely
latched?
. ,
k
Whirlpool has a
nationwide net-
work of franchised
l Has the cycle been correctly set?
l Is the water turned on? ““1
2
TECH-CARE@ Serv-
ice Companies.
TECH-CARE service
technicians are
7mH-CARE trained to fulfill the
FRANCHISED SERVICE
product warranty
l Have you checked your home’s main fuses or and provide after-
circuit breaker box? warranty service,
l Is the dishwasher wired into a live circuit with anywhere in the United States. To locate TECH-
the proper voltage. CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step
l If the motor has stopped because of an over- 2) or look in your telephone directory Yellow
load, it will automatically reset itself within a Pages under:
few minutes. If the motor does not start, call for
service.
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8 REPAIR MAJOR - REPAIRING 8 PARTS
If water remains in the dishwasher:
OR
WHIRLPOOL APPLIANCES WH,RLPOOt APPLIANCES
l Has the cycle completed?
FRANCHISEDTECH CARESERVICE FRANCHISEDTECH CARESERVICE
l A small amount of remaining water is normal. SERVIC‘E(‘0.Ml’A.~/ES .SEHI,,‘E~‘,,.w,:-l.v,t.\
l Is drain air gap clogged?
XYLSERVICECO XYZSERVICECO
123MAPLE 999-9999 123MAPLE 999~9999
If detergent remains in the covered detergent
OR
WASHING MACHINES, DRYERS
cup:
8 IRONERS-SERVICING
l Is the bottom rack in backwards? (The rack
WHIRLPOOL APPLIANCES
bumpers should be at the front.)
FRANCHISEDTECH CARESERVICE
l Isthe dishwasher detergent fresh and dry with- StXL’Ic‘E~‘o.IIPAII\.YIES
XYZSEAVICECO
out lumps?
123MAPLE 999 9999
l Is the cycle completed?
2. If you need assistance%. 4. If you have a problem%.
Call our COOL-LINE service assistance tele-
Call Whirlpool COOL-LINE@ service assist- phone number [see Step 2) and talk with one of
ante telephone number. Dial free from any- our Consultants, or if you prefer, write to:
where In the U.S.:
l-800-253-1301 Mr. Robert Stanley
Division Vice President
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat- Whirlpool Corporation
isfactory operation from your appliance or, if 2000 US-33, North
service is necessary, recommend a qualified Benton Harbor, Ml 49022
service company in your area.
5. If you need FSP”
replacement parts? ..
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this sym-
bol of quality whenever you need a replace-
ment part for your Whirlpool appliance. FSPre-
placement parts will fit right and work right,
because they are made to the same exacting
specifications used to build every new
Whirlpool appliance.
14
*If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.

Notes

TKirlpool
Home A /Apphances
Making your world a little easier.
Part No. 304286 Rev. A
01987 Whirlpool Corporation Printed in U.S.A.
Makers Otshwashers Bu~ll-In Ovens and Surlace Units. Ranges. Microwave Ovens, Trash Compactors Room Air Condltloners, Oehumldlflers. Automatic Washers, Clothes Ori