Whirlpool WED9500E SERIES User manual

TECHNICAL EDUCATION
JOB AID W10329932
L-84
Vertical Modular
Washer
L-91
SERVICE MANUAL
WHIRLPOOL & MAYTAG
9.2 CU. FT. STEAM DRYER
W10881701
WED9500E*, WGD9500E* MEDB955F*, MGDB955F*
*All Colors & Versions
Multimedia
Enhanced

ii n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer
FORWARD
This Whirlpool Service Manual, (Part No. W10881701), provides the In-Home Service Professional with
service informaon for the “WHIRLPOOL & MAYTAG 9.2 CU. FT. STEAM DRYER.”
The Wiring Diagram used in this Service Manual is typical and should be used for training purposes
only. Always use the Wiring Diagram supplied with the product tech sheet when servicing the dryer.
For specic operang and installaon informaon on the model being serviced, refer to the “Use and
Care Guide” or “Installaon Instrucons” provided with the dryer.
GOALS AND OBJECTIVES
The goal of this Service Manual is to provide informaon that will enable the In-Home Service
Professional to properly diagnose malfuncons and repair the “WHIRLPOOL & MAYTAG 9.2 CU. FT.
STEAM DRYER.”
The objecves of this Service Manual are to:
• Understand and follow proper safety precauons.
• Successfully troubleshoot and diagnose malfuncons.
• Successfully perform necessary repairs.
• Successfully return the washer to its proper operaonal status.
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our
products by anyone other than authorized In-Home Service Professionals.
Copyright © 2016, Whirlpool Corporaon, Benton Harbor, MI 49022

Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n iii
TABLE OF CONTENTS
WHIRLPOOL & MAYTAG 9.2 CU. FT. STEAM DRYER
SECTION 1 — GENERAL INFORMATION
WASHER SAFETY.................................................................................................................................1-2
GENERAL INFORMATION ...................................................................................................................1-3
MODEL & SERIAL NUMBER LABEL LOCATION....................................................................................1-4
TECH SHEET LOCATION.......................................................................................................................1-4
MODEL AND SERIAL NUMBER NOMENCLATURE ..............................................................................1-5
PRODUCT SPECIFICATIONS ................................................................................................................1-6
SECTION 2 — DIAGNOSTICS & TROUBLESHOOTING
WHIRLPOOL CONTROL PANEL............................................................................................................2-2
MAYTAG CONTROL PANEL..................................................................................................................2-3
DIAGNOSTIC GUIDE............................................................................................................................2-4
SERVICE DIAGNOSTIC MODE .............................................................................................................2-4
ACTIVATING SERVICE DIAGNOSTIC MODE ........................................................................................2-4
KEY ACTIVATION & ENCODER TEST....................................................................................................2-5
SERVICE TEST MODE...........................................................................................................................2-5
SERVICE TEST MODE CHART ..............................................................................................................2-5
SOFTWARE VERSION DISPLAY............................................................................................................2-7
FAULT/ERROR CODES..........................................................................................................................2-7
EXITING SERVICE DIAGNOSTIC MODE ...............................................................................................2-7
CUSTOMER FAULT/ERROR CODES CHART..........................................................................................2-7
SERVICE FAULT/ERROR CODES CHART...............................................................................................2-8
TROUBLESHOOTING GUIDE .............................................................................................................2-10
NOTES ...............................................................................................................................................2-12
SECTION 3 — COMPONENT TESTING
COMPONENT TESTING: SAFETY INFORMATION................................................................................3-2
COMPONENT LOCATIONS ..................................................................................................................3-3
WIRING DIAGRAM - ELECTRIC ...........................................................................................................3-4
WIRING DIAGRAM - GAS....................................................................................................................3-5
COMPONENT TESTING .......................................................................................................................3-6
TEST #1: ACU POWER CHECK..............................................................................................................3-6
ACU BOARD / CONNECTORS & PINOUTS ...........................................................................................3-7
TEST #2: SUPPLY CONNECTIONS ........................................................................................................3-8
TEST #3: MOTOR CIRCUIT .................................................................................................................3-10
TEST #4: HEAT SYSTEM .....................................................................................................................3-12
TEST #4A: THERMISTORS..................................................................................................................3-14
TEST #4B: THERMAL FUSE ................................................................................................................3-15
TEST #4C: THERMAL CUTOFF............................................................................................................3-15
TEST #4D: GAS VALVE .......................................................................................................................3-16
TEST #5: MOISTURE SENSOR ............................................................................................................3-17
TEST #5A: ADJUSTING CUSTOMER-FOCUSED DRYNESS LEVEL........................................................3-18
TEST #6: BUTTONS AND INDICATORS ..............................................................................................3-19
TEST #7: DOOR SWITCH ....................................................................................................................3-20
TEST #8: DRUM LED ..........................................................................................................................3-21
TEST #9: WATER VALVE .....................................................................................................................3-22
TEST #10: SERVICE LEDS ...................................................................................................................3-23
NOTES ...............................................................................................................................................3-24

iv n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer
PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES (inside back cover)
SECTION 4 — COMPONENT ACCESS
COMPONENT LOCATIONS ..................................................................................................................4-2
REMOVING THE DOOR ASSEMBLY* ...................................................................................................4-3
REMOVING THE TOP PANEL* .............................................................................................................4-4
REMOVING THE USER INTERFACE*....................................................................................................4-4
REMOVING THE APPLIANCE CONTROL UNIT (ACU)* ........................................................................4.5
REMOVING THE FRONT PANEL & DOOR SWITCH* ............................................................................4-6
REMOVING THE DRUM LIGHT*..........................................................................................................4-7
REMOVING THE MOISTURE SENSOR* ...............................................................................................4-7
REMOVING THE BELT, DRUM, AND ROLLERS*...................................................................................4-8
REMOVING THE DRIVE MOTOR* .....................................................................................................4-10
REMOVING THE THERMAL FUSE & OUTLET THERMISTOR (ELECTRIC)* .........................................4-11
REMOVING THE HEATER ELEMENT (ELECTRIC)*..............................................................................4-12
REMOVING THE HIGH LIMIT THERMOSTAT & THERMAL CUTOFF (ELECTRIC)*..............................4-12
REMOVING THE IGNITOR, FLAME SENSOR (GAS)............................................................................4-13
REMOVING THE HIGH-LIMIT THERMOSTAT & THERMAL CUTOFF (GAS) ........................................4-13
REMOVING THE GAS BURNER ASSEMBLY COILS (GAS)...................................................................4-15
REMOVING THE WATER VALVE* ......................................................................................................4-16
* Video Available Look for this ICON throughout Secon 4

GENERAL INFORMATION
Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 1-1
Section 1:
General Information
This secon provides general safety, parts, and informaon for
the “Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer.”
nDryer Safety
nGeneral Info
nModel/Serial Number Locaon
nTech Sheet Locaon
nModel & Serial Number Nomenclature
nProduct Specicaons