Whirlpool ACM320/BA Installation guide

Model：ACM320/BA
Model：ACM320/BA

1
IMPOATANT SAFETY INSTRUCTIONS
YOUR SAFETY AND THAT OF OTHERS IS VERY IMPORTANT
Please read these instructions before installing and using your induction hob and
keep it in an easily accessible place for future reference.
All messages relevant to safety specify the potential risk to which they refer and
indicate how to reduce the risk of injury, damage and electric shocks due to
incorrect use of the appliance. Make sure to comply with the following:
-Use protective gloves to perform all unpacking and installation operations.
-The appliance must be disconnected from the power supply before carrying out
any installation operation.
-Installation and maintenance must be carried out by a qualified technician, in
compliance with the manufacturer’s instructions before carrying out any
installation and maintenance operation. Do not repair or replace any part of the
appliance unless specifically stated in the user manual.
-The appliance must be earthed.
-The power cable must be long enough for connecting the appliance, fitted in
the cabinet, to the power supply.
-For installation to comply with the current safety regulations, an omnipolar
switch with minimum contact gap of 3mm is required.
-Do not use multi-sockets or extension cords.
-Do not pull the appliance’s power cable.
-The electrical parts must not be accessible to the user after installation.
-The appliance is designed solely for domestic use for cooking food. No other
use is permitted (e.g. heating rooms). The Manufacturer declines any liability
for inappropriate use or incorrect setting of the controls.
-The appliance and its accessible parts become hot during use. Care should be
taken to avoid touching heating elements. Very young (0-3 years) and young
children (3-8 years) shall be kept away unless continuously supervised.
-Children from 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge can use this appliance
only if they are supervised or have been given instructions on safe appliance
use and if they understand the hazards involved. Children shall not play with
the appliance. Cleaning and user maintenance shall not be made by children
without supervision.

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-Do not touch the appliance heating elements during and after use. Do not allow
the appliance to come into contact with cloths or other flammable materials
until all the components have cooled down completely.
-Do not place flammable materials on or near the appliance.
-Overheated oils and fats catch fire easily. Pay attention when cooking food
products rich in fat and oil.
-A separator panel (not supplied) must be installed in the compartment under
the appliance.
-If the surface is cracked, switch off the appliance to avoid the possibility of
electric shock (only for appliances with glass surface).
-The appliance is not intended to be operated by means of an external timer or
separate remote control system.
-Unattended cooking on a hob with fat or oil can be dangerous and may result in
fire. NEVER try to extinguish a fire with water, but switch off the appliance
and then cover flame e.g. with a lid or a fire blanket.
Danger of fire: Do not store items on the cooking surfaces.
-Do not use steam cleaners.
-Metallic objects such as knives, forks, spoons and lids should not be placed on
the hob surface since they can get hot.
-After use, switch off the hob element by its control and do not rely on the pan
detector (only for induction appliances).
SAFEGUARDING THE ENVIRONMENT
Disposal of Packing
The packing material is 100% recyclable and marked with the recycling symbol .
The various parts of the packing must not be dispersed in the environment, but
disposed of in compliance with local regulations.
Disposal
This appliance is marked in conformity with European Directive 2012/19/EU on
Waste Electrical and Electronic Equipment (WEEE).
By ensuring that this appliance is correctly disposed of, the user can help prevent
potentially negative consequences for the environment and health.
The symbol on the appliance or the accompanying documentation indicates that
this product should not be treated as domestic waste but must be taken to an
appropriate collection point for recycling WEEE.

3
Energy Saving Tips
For optimum results, it is advised to:
-Use pots and pans with bottom width equal to that of the cooking zone.
-Only use flat-bottomed pots and pans.
-When possible, keep pot lids on during cooking.
-Use a pressure cooker to save even more energy and time.
-Place the pot in the middle of the cooking zone marked on the hob.
Before Use
IMPORTANT: The cooking zones will not switch on if pots are not the right size.
Only use pots bearing the symbol “INDUCTION SYSTEM”.
Place the pot on the required cooking zone before switching the hob on.
Installation
After unpacking the product, check for any damage during transport. In case of
problems, contact the dealer or Whirlpool Customer Service.
PREPARING THE CABINET FOR FITTING
-Install a separator panel under
the hob.
-The lower part of the product must
not be accessible after installation.
-In case of installation of an hob
oven, do not interpose the separator
panel.
-The distance between the underside of the appliance and the separator panel
must respect the dimensions given in the figure.
-In order to ensure the correct operation of the product, do not obstruct the
minimum required clearance between the hob and the top of the unit (min. 5
mm).
-If an oven is installed beneath the hob, make sure the oven is equipped with a
cooling system.
-Do not install the hob above a dishwasher or washing-machine, so that the
electronic circuits do not come into contact with steam or moisture which could
damage them.
-To remove the hob from the worktop use a screw driver (not supplied) unlocking
the springs from the bottom side of the appliance.

4
PRODUCT OVERVIEW
Top View
Control Panel
Front View with Descriptions
1. No.1 zone / The left zone
2. No.2 zone / The right zone
3. Glass plate
4. Control panel
1. Heating zone selection
2. Timer
3. Power / Timer control
4. Key lock
5. ON/OFF
6. Booster function
Cooking Pot
Magnetic Circuit
Ceramic Glass Plate
Induction Coil
Induced Currents

5
BEFORE USING YOUR NEW INDUCTION HOB
Read this guide, taking special note of the ‘IMPOATANT SAFETY INSTRUCTIONS’
section.
Remove all packaging, protective film and securing tape from the appliance before
use.
Using The Touch Controls
-The controls respond to touch, so you don’t need to apply any pressure.
-Use the ball of your finger, not its tip to
control the induction hobs.
-You will hear a beep each step you
operate the hob.
-Make sure the controls are always clean,
dry, and that there is no object (e.g. a utensil or a cloth)
covering it. Even a drop of water may make the controls
difficult to operate.
Choosing The Right Cookware
-Only use cookware with a base suitable for induction cooking. Look for the
induction symbol on the packaging or on the bottom of the pan.
-You can check whether your cookware is suitable by
carrying out a magnet test. Move a magnet towards
the base of the pan. If it is attracted, the pan is
suitable for induction.
-If you do not have a magnet:
1. Put some water in the pan you want to check.
2. If does not flash in the display and the water is heating,
the pan is suitable.
-Cookware made from the following materials is not suitable: pure stainless steel,
aluminum or copper without a magnetic base, glass, wood, porcelain, ceramic,
and earthenware.
-Do not use cookware with jagged edges or a curved base.

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-Make sure that the base of your pan is smooth, sits flat against the glass, and is
the same size as the cooking zone or at least cover 80% of the cooking zone. Use
pans whose diameter is as large as the graphic of the zone selected. Using a pot a
slightly wider energy will be used at its maximum efficiency. If you use smaller
pot efficiency could be less than expected. Pot less than 140 mm could be
undetected by the hob. Always centre your pan on the cooking zone.
-Always lift pans off the Induction hob –do not slide, or they may scratch the
glass.
USING YOUR INDUCTION HOB
To Start Cooking
1. Touch the ON/OFF control.
After power on, the buzzer beeps once, all displays show “-”,
indicating that the induction hob is at standby mode.
2. Place a suitable pan on the cooking zone.
Make sure the bottom of the pan and the surface of the
cooking zone are clean and dry.
3. Touch the heating zone selection control, it will
show next to the key and flash.

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4. Choose the power level by touching “ ” or “”
to adjust the different power from power
level “1” to power level “ 9 ”.
If the display flashes alternately with the heat setting
This means that:
-you have not placed a pan on the correct cooking zone or,
-the pan you’re using is not suitable for induction cooking or,
-the pan is too small or not properly centered on the cooking zone.
Hob cannot be started unless a suitable pan is used.
The display will automatically turn off after 1 minute if correct pan is not detected.
When You Have Finished Cooking
1. Select the heating zone control that you want to
switch off.
2. Turn the cooking zone off by touching the
“”or “”to reach power level “ 0 ”.
Make sure the power display shows “ 0 ”, then shows “H”
3. Turn off the hob by touching the “ON/OFF ” control.
4. Residual Heat Indicator.
Residual heat indicator “ H”will show to alert user when cooking zones are still hot.
It will disappear when the surface has cooled down to a safe temperature. It can also
be used as an energy saving function if you want to heat more pans, keep a dish warm
or to melt butter.
And then

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Child Lock
-You can lock the controls to prevent accidental switching on .
-When the controls are locked, all the controls are disabled except the ON/OFF
control.
To activate the control panel lock functions
Touch the keylock control. The timer indicator will show “Lo ”. The control
panel is locked.
To deactivate the control lock
1. Make sure the induction hob is turned on.
2. Touch and hold the keylock control for 3 seconds. The hob is active again.
When the hob is locked all the controls are disable except the
ON/OFF control , you can always turn the induction hob off with the
ON/OFF control in an emergency, but you shall unlock the hob first
in the next operation.
Over - Temperature Protection
A temperature sensor equipped can monitor the temperature inside the induction
hob. When the hob is overheat, it will stop operation automatically.
Pan Detecting Function
When an unsuitable size or non-magnetic pan (e.g. aluminium), or small item (e.g.
knife, fork, key) has been left on the hob, the hob automatically go on to standby in
1 minute. The fan will keep cooling down the induction hob for 1 minute.

9
Auto Shutdown Protection
Auto shut down is a safety protection function for your induction hob. It shut down
automatically after using a period of time for safety protection. The default working
times for each power levels are shown in the below table:
Power level
1
2
3
4
5
6
7
8
9
Default working timer
(hour)
8
8
8
4
4
4
2
2
2
When the pot is removed, the induction hob will stop heating immediately and the
hob automatically switch off after 2 minutes.
People with a heart pace maker should consult with their doctor before
using this unit.
Using The Booster Function
1. Booster function can increase power and shorten the cooking time. It lasts for 10
minutes.
Using the Booster to get a larger power
1. Select the zone that you want to use by touching
the heating zone selection button , an indicator next to
the key will flash.
2. Touch the booster button to activate the booster function. The power display
will show “P ” to indicate that the zone is boosting.
3. The booster power will last for 10 minutes and then
the zone will go back to the power stage which was
set before turning on booster function.

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4. If you want to cancel booster function, touch the heating zone selection
button first, an indicator next to the key will flash. And then touch the
booster
button. The heating zone will go back to the power stage which was set before
turning on booster function.
Using The Timer
You can use the timer in two different ways:
-You can use it as a minute minder. In this case, the timer will not turn any
cooking zone off when the set time is up.
-You can set it to turn one cooking zone off after the set time is up.
-You can set the timer up to 99 minute.
A. Using The Timer as a Minute Minder
Note: you can use the minute minder if you’re not selecting any cooking zone.
1. Make sure the hob is turned on.
2. Touch timer control, the time indicator will flash
and “ 30 ” will show in the timer display.
3. Set the time by touching the
“”or “ ” control.

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Hints: Touch the “ ” or “ ”control once to decrease or increase by 1
minute.
Touch and hold the “ ” or “ ” control of the timer to decrease or increase
by 10 minutes.
4. When the time is set, it will begin to count down.
The display will show the remaining time and the
timer indicator will flash for 5 seconds.
5. Buzzer will beep for 30seconds and the timer indicator
shows “- - ” when the set time finished.
B. Setting The Timer To Turn Once Cooking Zone OFF
1. Touch the heating zone selection control that you
want to set the timer for.
2. Touch the timer control, the timer indicator will
flash and “30 ”will show in the timer display.
3. Set the timer by tounching the “ ” or “ ”
control.
Hints: Touch the “ ” or “ ”control once to decrease or increase by 1
minute.
Touch and hold the “ ” or “ ” control of the timer to decrease or increase
by 10 minutes.
If the setting time exceeds 99 minutes, the timer will automatically return to 0
minute.

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4. When the time is set, it will begin to count down.
The display will show the remaining time and timer
indicator flash for 5 seconds.
NOTE: The red dot next to power level indicator
will turn on indicating that zone is selected.
5. To cancel the timer, touch the heating zone selection control, and then touch
the “Timer ”, and the “-- ”will show in the minute display, or “ H ” will show in
the minute display and then show “-- ”
6. When cooking time expires, the corresponding
cooking zone will switch off automatically. Buzzer
will beep once and the timer indicator shows “-- ”
Other cooking zone will keep operating if they are turned on
previously.
C. Setting The Timer To Turn More Than ONE Cooking Zone OFF
1. The timer indicator will show the shortest time if using this function (e.g.
zone no.1 was set to be turned off in 6 minutes and zone no. 2 was set to be
turned off in 3 minutes, the timer will show“ 3 ”.)
(Set to 6 minutes)
(Set to 3 minutes)
NOTE: The red dot next to the power level indicator flashes indicate it is
showing cooking time of the heating zone.

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If you want to check the set time of other heating
zone, touch the heating zone selection control.
The timer will indicate its set time.
2. When cooking time expires, the corresponding
heating zone will be switched off automatically.
NOTE: If you want to change the time after the timer is set, you have to start
from step 1.
POWER SETTINGS
The settings below are guidelines only. The exact setting will depend on your
cookware and your cooking portion.
Power Setting
Suitability
1 - 2
•Warming for small amounts of food
•Melting chocolate, butter, and foods that burn
quickly
•Simmering
3 - 4
•Reheat
•Rapid simmering
•Cook rice
5 - 6
•Pancakes
7 - 8
•Sauté
•Cookpasta
9
•Stir-fry
•Sear
•Boil water or soup

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CARE AND CLEANING
What?
How?
Important!
Everyday soiling
on glass
(fingerprints,
marks, stains left
by food or non-
sugary spillovers
on the glass)
1. Switch off the hob.
2. Apply a hob or glass
cleaner while the glass is
still warm (but not hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
•When the hob’s power is
switched off, the residual heat
indicator will not work but the
cooking zone may still be hot!
Take extreme care.
Do not use abrasive sponges or
scouring pads. Their use could
eventually ruin the glass.
After each use, clean the hob
(when it is cool) to remove
any deposits and stains due to
food residuals
Sugar or foods with high sugar
content damage the hob and
must be immediately removed.
Salt, sugar and sand could
scratch the glass surface.
Use a soft cloth, absorbent
kitchen paper or a specific hob
cleaner (follow the
Manufacturer’s instructions).
Boil overs,
melts, and
hot sugary
spills on the
glass
Remove it immediately
with a razor blade scraper
suitable for induction glass,
but beware of hot cooking
zone surfaces:
1. Switch off the hob.
2. Hold the blade or utensil
at a 30° angle and scrape the
soiling or spill to a cool area
of the hob.
3. Clean the soiling or spill
up with a dish cloth or
paper towel.
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
Remove stains left by melts
and sugary food or spillovers as
soon as possible. It left to cool
on the glass, they may be
difficult to remove or even
permanently damage the glass
surface.
Cut hazard: when the safety
cover is retracted, the blade in
a scraper is razor-sharp. Use
with extreme care and always
store safety and out of reach of
children.
Spillovers on
the touc h
c ontrol s
1. Switch the power to the
hob off.
2. Soak up the spill
3. Wipe the touch control
area with a clean damp
sponge or cloth.
4. Wipe the area
completely dry with a
paper towel.
The hob may beep and turn off
by itself, and the touch
controls may not function
while there is liquid on it.
Make sure you wipe the touch
control area dry before turning
the hob back on.

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HINTS AND TIPS
Problem
Possible Causes
What To Do
The induction hob
cannot be turned
on.
No power supply.
Make sure the induction hob
is connected to the power
supply and that it is switched
on. Check whether there is a
power outage in your home
or area. If you’ve checked
everything and the problem
persists, call a qualified
technician.
The touch controls
are unresponsive.
The controls are locked.
Unlock the controls. See
section ‘Using Your Induction
Hob’for instructions.
The touch controls
are difficult to
operate.
There may be a slight film of
water over the controls or
you may be using the tip of
your finger when touching
the controls.
Make sure the touch control area
is dry and use the ball of your
finger when touching the
controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer
or cleaning products being
used.
Use cookware with flat and
smooth bases. See ‘Choosing
The Right Cookware’. See ‘Care
and cleaning’.
Some pans make
crackling or
clicking noises.
This may be caused by the
construction of your
cookware (layers of
different metals vibrating
differently).
This is normal for cookware and
does not indicate a fault.
The induction hob
makes a low
humming noise
when used on high
heat setting.
This is caused by the
technology of induction
cooking.
This is normal, but the noise
should quieten down or disappear
completely when you decrease
the heat setting.
Fan noise coming
from the induction
hob.
A cooling fan is built into
induction hob to prevent
overheat. It continues to run
after the hob is switched
off.
This is normal. Do not disconnect
the hob while the fan is running.

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Pans do not
become hot and
appears in the
display.
The induction hob cannot
detect the pan because it is
not suitable for induction
cooking.
The induction hob cannot
detect the pan because its
size is too small for the
cooking zone or not properly
centered on it.
Use cookware suitable for
induction cooking. See section
‘Choosing The Right Cookware’.
Centre the pan and make sure
that its base matches the size of
the cooking zone.
The induction hob
or a cooking zone
has turned itself off
unexpectedly, a
tone sounds and an
error code is
displayed (typically
alternating with
one or two digits in
the cooking timer
display).
Technical fault.
Please note down the error code,
switch off the hob and call
customer service.

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TROUBLESHOOTING GUIDE
TECHINCAL SPECIFICATION
Problem
Possible Causes
What To Do
F3/F4
Temperature sensor of the
induction coil failure.
Please contact the supplier.
F9/FA
Temperature sensor of the
IGBT failure.
Please contact the supplier.
E1/E2
Abnormal supply voltage.
Please make sure that hob is
connected correctly according to
the power marked on rating
plate. If it is connected
correctly, please make sure that
power supply is working
properly.
E3
High temperature of the
induction coil temperature
sensor.
Please confirm whether your hob
has been working for a long time
or the pot has run dry. If so,
please restart your hob after it is
cooled down.
E5
High temperature of the IGBT
temperature sensor.
Please restart after the hob
cools down.
Model
ACM320/BA
Cooking Zones
2 Zones
Supply Voltage, Frequency 220-240V~ , 50/60Hz
Rating Power 3800-4800W
Product Size L×W×H
700*400*40mm
Cut-out size A×B
680*380mm

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INSTALLATION
This induction hob can be used as freestanding hob or built-in hob.
A. Use as Freestanding Hob
If you use it as freestanding hob, you need to install four plastic feet to the back of
bottom case.
1. 4 plastic foot and screws are supplied with the hob.
2. Use a screwdriver to tighten four screws holes of plastic feet on the bottom case.
(See below picture)

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B. Use as Built-in Hob
If you use it as Built-in Hob, you don’t need to install plastic feet.
1. Cut out the work surface according to the sizes shown in the drawing. For the
purpose of installation and use, a minimum of 50mm space shall be preserved
around the hole.
Be sure the thickness of the work surface is 12 to 42mm. Please select heat-resistant
work surface material to avoid deformation caused by the heat radiation from the
hotplate. As shown below:
L(mm)
W(mm)
H(mm)
D(mm)
A(mm)
B(mm)
X(mm)
700
400
40
36
680
380
50 mini