Whirlpool RT18HK Installation instructions

UseAndCare
A
A Note To You
2
lFSE:BfefY
3
Parts And Features 4
E;ttcg Your
5
Using Your
Refrigerator
7
Caa;~rr
14
Food Storage Guide 16
If Yqu Need
i!irii!Gz 18
Warranty
20
WOO-&ROPER
Cdl us with questions of comments.
1 1
NO-FROST REFRIGERATOR-FREEZER
+-73
MODEL RT18HK

A Note To You
Thank you for buying a Roper appliance.
You have purchased a quality, worldclass home appliance. Years of engineering experience have gone
into its manufacturing. To ensure that you will enjoy many years of trouble-free operation, we have
developed this Use and Care Guide. lt is full of valuable information on how to operate and maintain
your appliance properly and safety. Please read it carefully. Also, please complete and mail the Owner-
ship Registration Card provided with your appliance. This will help us notify you about any new informa-
tion on your appliance.
Your safety is important to us.
This guide contains safety symbols and statements. Please pay special attention to these symbols and
follow any instructions given. Here is a brief explanation of the use of each symbol.
This symbol will help alert you to such dangers as
personal injury, burns, fire and electrical shock. This symbol will help you avoid actions which
could cause product damage (scratches, dents,
etc.) and damage to your personal property.
Our toll-free number, l-80044-ROPER (l-800447-67371, is
available 24 hours a day.
If you ever have a question concerning your appliance’s operation, or if you need service, first see “If
You Need Assistance Or Service” on page 18. If you need further help, feel free to call us. When calling,
you will need to know your appliance’s complete model number and serial number. You can find this
information on the model and serial number label (see diagrams on page 4). For your convenience, we
have included a handy place below for you to record these numbers, the purchase date from the sales
slip and your dealer’s name and telephone number. Keep this book and the sales slip together in a safe
place for future reference.
Model Number
Serial Number
Purchase Date
baler Name
Dealer Phone

Important Safety Instructions
To reduce the risk of fire, electrical shock, or injury when using your
refrigerator, follow these basic precautions:
l Read all instructions before using the
refrigerator.
l Child entrapment and suffocation are not
problems of the past. Junked or abandoned
refrigerators are still dangerous ... even if
they will “just sit in the garage a few days.”
If you are getting rid of your old refrigerator,
do it safely. Please read the enclosed safety
booMet from the Association of Home
Appliance Manufacturers. Help prevent
accidents.
l Never allow children to operate, play with, or
crawl inside the refrigerator.
l Never clean refrigerator parts with flammable
fluids. The fumes can create a fire hazard or
explosion. . FOR YOUR SAFETY
l
DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS AND LIQUIDS
IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE. THE FUMES CAN CREATE A
FIRE HAZARD OR EXPLOSION.
i
- SAVE THESE INSTRUCTIONS -
Help us help you
Please:
l Install and level the refrigerator on a floor that
will hold the weight and in an area suitable for
its size and use.
l Do not install the refrigerator near an oven,
radiator or other heat source.
l Do not use the refrigerator in an area where the
room temperature will fall below 55’F (13°C).
l Keep the refrigerator out of the weather.
l Connect the refrigerator only to the proper kind
of outlet, with the correct electrical supply and
grounding. (Refer to the Electrical Require-
ments and Grounding Instructions Sheet.)
l Do not load the refrigerator with food before it
has time to get properly cold.
l Use the refrigerator only for the uses described
in this manual.
l Properly maintain the refrigerator.
l Be sure the refrigerator is not used by anyone
unable to operate it properly.
Also, remove tape and any inside labels (except
the model and serial number label) before using
the refrigerator.
To remove any remaining glue:
l Rub briskly with thumb to make a ball, then
remove.
OR
l Soak area with liquid hand dishwashing
detergent before removing glue as described
above. Do not use sharp instruments, rubbing
alcohol, flammable fluids or abrasive cleaners.
These can damage the material. See “Impor-
tant Safety Instructions” above.
NOTE: Do not remove any permanent instruction
labels inside your refrigerator. Do not remove the
Tech Sheet fastened under the refrigerator at the
front.
3

Parts And Features
This section contains captioned illustrations of your appliance. Use them to become familiar with where
all parts and features are located and what they look like.
Ice cubs tray
Freezer shell
Conlrol pana
Modd and
8eriel
number labd
(on side wdl
Meat drawer
Adjustable
wire shelves
Leveling rolls
(behind
base grille)
a
Butter
- comparbnent
- Crisper cover
, Crispers
I Base grille
Control panel
Relrigerator control Exterior moisture control Light switch Freezer control
4

Before Using Your
Refrigerator
In This Section Paw Paw
Cleming it ...........................................................5 Inotalling it properly ........................................5
Plugging it in .......................................................5 Leveling it ......................................
...................6
It is important to prepare your refrigerator for use. This section will tell you how to clean it, connect it to
a power source, install it and level it.
Cleaning it
Clean your refrigerator before using it, if neces-
sary. See cleaning instructions on page 14.
Plugging it in
Recommended Grounding Method
A 115 Volt, 60 Hz., AC only 15 or 20 ampere
fused and property grounded electrical supply is
required. It is recommended that a separate
circuit serving only this appliance be provided.
Use a receptacle which cannot be turned off with
a switch or pull chain. Do not use an extension
cord.
See Electrical Requirements and Grounding
Instructions Sheet in your Literature Package.
&prong grounding
type wall receptacle
Refrigerator
power cord
grounding plug
Installing it properly
1. Allow W inch (1.25 cm) space on each side
and at the top of the refrigerator for ease of
installation.
2. lf the hinge side of the refrigerator is to be
against a wall, you might want to leave extra
space so the door can be opened wider.
3. The refrigerator can be flush against the wall.
5

Leveling it
Your refrigerator has 2 front leveling screws-one
on the right and one on the left. To adjust one or
both of these, follow the directions below.
Right to raise;
left to lower
Use a screwdriver
1. Remove base grille. (See page 12.)
2. To raise front, turn screw clockwise.
3. To lower front, turn screw counterclockwise.
4. Check with level.
5. Replace base grille. (See page 12.)
Front
r0lh
6

Using Your Refrigerator
In This Section Paw
9ettfng the controls ............................................ 7
Changing the control settings ........................... 9
Adjultfng the refrigerator shefves ................... .9
Removing the meat drawer and cover.. ........... .9
Removing the crirperr uld crisper cover.. ......9
Removing the frwzer shelf .............................. 10
Using the ke cube traye .................................. 10
Page
Ueing the optional automatic ice maker.. ......
.l 1
Changing the light bulbs ................................. 12
Removing the base grille ................................ .12
Reversing the door 8wing ................................ 13
Understanding the sounds you may hear.. ....13
Saving energy ................................................... 13
In order to obtain the best possible results from your refrigerator, it is important that you operate it
properly. This section will tell you how to do just that.
Setting the controls
Temperature controls
Controls for the refrigerator and freezer are in the
refrigerator. When the refrigerator is plugged in
for the first time:
1. Sot the Refrigerator Control to 4.
Refrigerator Control adjustments range from
1 (warmest) to 8 (coldest).
2. Set the Freezer Control to C.
Freezer Control adjustments range from
A (coldest) to D (warmest).
3. Give the refrigerator time to cool down
completely before adding food. This may take
several hours.
The settings indicated above should be
correct for normal, household refrigerator
usage. The controls will be set correctly when
milk or juice is as cold as you like and when
ice cream is firm. lf you need to adjust these
settings, see “Changing the control settings”
on page 3.
Exterior moisture control
The Exterior Moisture Control operates electric
heaters around the door openings. These heaters
help keep moisture from forming on the outside
of the refrigerator cabinet.
1. Use the OFF setting when humidity is low.
2. Use the ON setting if moisture forms on the
outside of the refrigerator cabinet.
REFRIGERATOR
4 WARMER COLDER b
FREEZER
4 WARMER lm
C
COLDER)
DTERIORMOISTURECONTROL
-m ON
7

Changing the control settings
If you need to adjust temperatures in refrigerator
or freezer, use the settings listed in the chart
below as a guide. If you have questions, call us.
(See page 19.)
l Adjust the Refrigerator Control first.
l Wait at least 24 hours between adjustments.
l Then adjust the Freezer Control if nee’ded.
I
RECOMMENDED
CONDITION: REASON: CONTROL SETTINGS:
If Refrigerator
Section is
TOO WARM
Door opened often
Large amount of food added
Room temperature too warm
Refrigerator 6
Freezer D
If Freezer
Section is
TOO WARM
Door opened often
Large amount of food added
Very cold room temperature
(can’t cycle often enough)
Refrigerator
Freezer i
If Refrigerator
Section is
TOO COLD
Controls not set correctly Refrigerator
for your conditions Freezer :
If ICE isn’t
MADE FAST
ENOUGH
If BOTH
SECTIONS
are TOO WARM
Heavy ice usage
Very cold room temperature
(can’t cycle often enough)
Door opened often
Large amount of food added
Very warm or very cold room
temperatures
Refrigerator
Freezer i
Refrigerator 6
Freezer C
Adjusting the refrigerator shelves
Shelves can be adjusted to match the way you
use your refrigerator.
To remove glass shelves:
1. Remove items from shelf.
2. Tilt shefl up at front.
3. Lift back of shelf.
4. Pull shelf straight out.
To replace glass shelves:
1. Guide the rear shelf hooks into the slots in the
shelf supports on cabinet wall.
2. Tilt sheff up at front until hooks drop into slots.
Lower front of shelf to level position.

Removing the meat drawer and cover
The meat drawer and cover can be removed for
cleaning or moved to another shelf, if desired.
Remove the meat drawer first.
To remove the meat drawer:
1. Slide the drawer straight out to the stop.
Lift the front,
then the back
2. Lift the front.
3. Slide drawer out the rest of the way.
4. Replace in reverse order.
To remove the cover:
1. Remove the meat drawer.
2. Tilt front of cover up.
3. Pull cover up and out.
To replace the cover:
1. Fii bottom notches of cover over rear and
center cross bars of shelf.
2. Lower cover into place.
3. Replace the meat drawer.
Pull out to the
8top, lift the front
and pull egain.
Removing the crispers and crisper
To remove the crispers:
1. Slide the crisper straight out to the stop.
2. Lift the front.
3. Slide out the rest of the way.
4. Replace in reverse order.
To remove the cover:
1. Push up glass insert from the bottom, then
slide it out with both hands.
2. Lift front of cover frame.
3. Pull cover frame up and out.
4. Remove metal cover support.
To replace the cover:
1. Replace metal cover support on wall supports
in front section of cabinet.
2. Pii back corner of cover frame into notch
supports on walls of refrigerator, then lower
front onto metal cover support.
3. Slide back of glass insert into cover frame.
Then lower front to level position.
cover
Pull out to the stop,
II lift the front
Ramovo the
front of cover
frame, then the
9

Removing the freezer shelf
To remove the shelf:
1. Lift front of shelf slightly.
2. Lift back of shelf off supports.
3. Replace in reverse order.
Using the ice cube trays
If cubes are not used, they may shrink. The
moving cold air starts a slow evaporation. The
longer cubes are stored, the smaller they get.
To remove ice:
1. Hold tray at both ends.
2. Twist slightly.
10

Using the optional automatic ice maker
If you have an automatic ice maker, or if you plan
to add one later (Part No. IMKIT), there are a few
things you will want to know:
l The ON/OFF lever is a wire signal arm.
Down ... to make ice automatically.
up ... to shut off the ice maker. . . .
NOTE: Do
wnnected to the water hook
to the the .
e
l The dial or lever on the side of the ice maker
changes the size of the cubes.
l Shake the bin occasionally to keep cubes
separated and to obtain increased storage
capacity.
l It is normal for ice crescents to be attached by
a corner. They will break apart easily.
l You will hear water running when ice maker is
working. You’ll hear ice fall into the bin. Don’t
let these sounds bother you.
l The ice maker will not operate until the freezer
is cold enough to make ice. This can take
overnight.
l Because of new plumbing connections, the first
ice may be discolored or off-flavored. Discard
the first few batches of ice.
l If ice is not being made fast enough and more
ice is needed, turn the Refrigerator Control
toward a higher number. Wait a day and, if
necessary, turn the Freezer Control toward C.
l If you remove the ice bin, raise the signal arm
to shut off the ice maker. When you return the
bin, push it in all the way and lower the signal
arm to the ON position.
l If cubes are stored too long, they may develop
an off-flavor ... like stale water. Throw them
away. Ice maker will make new ice. Cubes in
the ice bin can also become smaller by
evaporation.
l Good water quality is important for good ice
quality. It is not recommended that the ice
maker be connected to a softened water
supply. Water softener chemicals, such as salt
from a malfunctioning softener, can damage the
ice maker mold and lead to poor ice quality. If a
softened water supply cannot be avoided, it is
important that the water softener be well
maintained and operating properly.
Raise
signal
arm to
rtop ice.
LOWW
signal
arm to
start it.
11

Changing the light bulbs
I Electrical Shock Hazard
~ Before removing a light bulb, either unplug
I the refrigerator or disconnect the electricity
~ leading to the refrigerator at the main power suppty.
, Failure to do so could result in electrical
shock or personal injury.
To change the refrigerator light:
1. Disconnect refrigerator from power supply.
2. Reach behind Control Panel to remove bulbs.
3. Remove bulb and replace with a 40-watt
appliance bulb.
4. Reconnect refrigerator to power supply.
NOTE: Not all commercial appliance bulbs will fit
your refrigerator. Be sure to replace a bulb with
one of the same size and shape.
Removing the base grille
To remove the grille:
1. Open refrigerator door.
2. Pull base grille forward to release the support
tabs from the metal clips.
3. Do not remove Tech Sheet fastened behind
the grille.
To replace the grille:
1. Line up grille support tabs with metal clips.
2. Push firmly to snap into place.
3. Close refrigerator door.
See cleaning instructions for defrost pan and
condenser coils on page 15.
12

Reversina the door swina
v -~~- V
You can change the hinges on your refrigerator
so the doors open the other way. Refer to the
instruction sheet included with your refrigerator.
Understanding the sounds you may hear
Your new refrigerator may make sounds that your Water sounds
old one didn’t. Because the sounds are new to
you, you might be concerned about them. Don’t
be. Most of the new sounds are normal. Hard
surfaces like the floor, walls and cabinets can
make the sounds seem louder.
When the refrigerator stops running, you may
hear gurgling in the tubing for a few minutes after
it stops. You may also hear defrost water running
into the defrost water pan.
You may hear the refrigerator’s fan motor and
The following describes the kinds of sounds
that might be new to you, and what may be
making them.
moving air.
Slight hum, soft hiss
Clicking or snapping sounds
Ice maker sounds
hear buzzing (from the water valve), trickling
water and the clatter of ice dumped into the bin.
l trickling water
Running sounds
l thud (clatter of ice)
If your refrigerator has an ice maker, you may
The thermostat makes a definite click when the
refrigerator stops running. lt also makes a sound
when the refrigerator starts. The defrost timer will
click when the defrost cycle starts.
Your refrigerator has a high-efficiency compres-
sor and motor. It will run longer than older
designs. It may even seem to run most of the
time.
Saving energy
You can help your refrigerator use less electricity.
l Check door gaskets for a tight seal. Level the
cabinet to be sure of a good seal.
l Clean the condenser coils regularly.
l Open the door as few times as possible. Think
about what you need before you open the door.
Get everything out at one time. Keep food
organized so you won’t have to search for what
you want. Close door as soon as food is
removed.
l Go ahead and fill up the refrigerator, but don’t
overcrowd it so air movement is blocked.
l lt is a waste of electricity to set the refrigerator
and freezer to temperatures colder than they
need to be. lf ice cream is firm in the freezer
and drinks are as cold as your family likes
them, that’s cold enough.
l Make sure your refrigerator is not next to a heat
source such as a range, water heater, furnace,
radiator or in direct sunlight.
13

Caring For Your Refrigerator
In This Section Paw PatiP
Cleaning your refrigerator ............................... 14 Power interruptions .....*................................. 16
Vacation and moving care #.......................*......15
Your refrigerator is built to give you many years of dependable service. However, there are a few things
you can do to help extend its product life. This section will tell you how to clean your refrigerator and
what to do when going on vacation, moving or during a power outage.
Cleaning your refrigerator
Both the refrigerator anb freezer sections de&t
automatically. But both should be cleaned about
once a month to help prevent odors from building
up. Spills should be wiped up right away.
To clean your refrigerator, turn the Refrigerator
Control to OFF, unplug it, take out all removable
parts and clean the refrigerator according to the
following directions.
Personal Injury Hazard
Refrigeration system tubes are located near
the defrost pan and can become hot.
Remove and install defrost pan carefully.
Failure to do so could resuft in bersonal
injury. I
PART WHAT TO USE HOW TO CLEAN
Removable parts Sponge or cloth with mild
l Hand wash, rinse and dry thoroughly.
(shelves, crisper, etc.) detergent and warm water
Outside Sponge, cloth or paper towel l Wash outside of cabinet. Do not use
with mild detergent, warm abrasive or harsh cleaners.
water and an appliance wax
(or good auto paste wax)
l Rinse and dry thoroughly.
l Wax painted metal surfaces at least
twice a year. Apply wax with a clean,
soft cloth. Waxing painted metal
rut-faces provides rust protection.
Do not wax plastic parts.
Inside walls Sponge, soft cloth or paper
l Wash with mixture of warm water and
(freezer should be towel with baking soda or - mild detergent, or
allowed to warm up mild detergent and warm
so cloth won’t stick) water -baking soda (2 tablespoons [26 g]
to 1 quart [.95 L] of water).
l Rinse and dry thoroughly.
Door liners and Sponge, soft cloth or paper
l Wash, rinse and dry thoroughly.
gaskets towel with mild detergent
and warm water Do NOT USE cleaning waxes,
concentrated detergents, bleaches or
cleaners containing petroleum on
plastic parts.
Plastic parts
(covers and panels) Soft, clean sponge or soft,
clean cloth with mild
detergent and warm water
l Wash, rinse and dry thoroughly.
DO NOT USE paper towels, window
sprays, scouring cleansers or
flammable fluids. These can scratch
or damage material. See “Important
Safety Instructions” on page 3.
14

PART
Defrost pan
WHAT TO USE HOW TO CLEAN
Sponge or cloth with l Remove base grille. (See page 12.)
mild detergent and
l To remove defrost pan, lift pan over wire brace
warm water (remove tape; if any).
l Wash, rinse and dry thoroughly.
l Replace with notched corner to the rear. Push it in all
the way.
l Make sure defrost pan drain tube is pointing into pan.
l Replace base grille.
Condenser coils Vacuum cleaner with l Remove base grille.
extended narrow
l Vacuum coils when dusty or dirty. Coils may need to
attachment be cleaned as often as every other month.
l Replace base grille.
Floor under
refrigerator Floor cleaners
l Roll refrigerator out only as far as the water supply line
allows.
l Clean floor.
l Roll refrigerator back into place.
l Check to see if the refrigerator is level.
Vacation and moving care
Long vacations
Remove all the food if you are going for a month
or more. If your refrigerator is equipped with an
automatic ice maker, turn off the water supply to
the ice maker at least one day ahead. When the
last load of ice drops, turn off the ice maker.
Make sure all ice is dispensed out of mechanism.
Unplug the refrigerator. Clean it, rinse well and
dry. Tape rubber or wood blocks to the tops of
both doors to prop them open far enough for air
to get in. This will keep odor and mold from
building up.
Personal Injury Hazard
Do not allow children to climb on, play near
or climb inside the refrigerator when the
doors are blocked open.
They may become injured or trapped.
To restart refrigerator, see “Using Your Refrigera-
tor” on page 7.
Short vacations
No need to shut off the refrigerator if you will be
away for less than four weeks. Use up perish-
ables: freeze other items. If you have an auto-
matic ice maker:
1. Turn off your ice maker by raising signal arm.
2. Shut off the water supply to the ice maker.
3. Empty the ice bin.
Moving
lf your refrigerator is equipped with an automatic
ice maker, shut off the ice maker water supply at
least a day ahead. Disconnect the water line.
After the last load of ice drops, lift the signal arm
to turn off the ice maker.
Remove all food. Pack frozen food in dry ice.
Unplug the refrigerator and clean it thoroughly.
Take out all removable parts. Wrap all parts
well and tape them together so they don’t shift
and rattle. Screw in the leveling legs; tape the
doors shut: and tape the electric cord to the
cabinet.
When you get to your new home, put every-
thing back and refer to page 5. Also, if you have
an automatic ice maker, remember to reconnect
the water supply line.
15

Power interruptions
If electricity goes off, call the power company.
Ask how long power will be off.
1. If service is to be interrupted 24 hours or less,
keep both doors closed. This will help foods
stay frozen.
2. If service is to be interrupted longer than
24 hours:
(a) Remove all frozen food and store in a
frozen food locker.
OR
3. A full freezer will stay cold longer than a partly
filled one. A freezer full of meat will stay cold
longer than a freezer full of baked goods. If
food contains ice crystals, it may be safely
refrozen, although the quality and flavor may
be affected. If the condition of the food is poor
or if you feel it is unsafe, dispose of it.
Questions 7
Call us at 1-800-44-ROPER.
(b) Place 2 Ibs. (0.9 kg) of dry ice in freezer for
every cubic foot of freezer space. This will
keep food frozen for 2 to 4 days. Wear
gloves to protect your hands from dry ice
burns.
OR
(c) If neither a food locker or dry ice is avail-
able, use or can perishable food at once.
Food Storage Guide
In This Section Paw Paw
Storing fresh food ......................................#.....
16 Storing frozen food ..s..................................... 17
There is a correct way to package and store refrigerated or frozen food. To keep food fresher, longer,
take the time to study these recommended steps.
Storing fresh food
Food placed inthe refrigerator should be
wrapped or stored in air and moisture proof
material. This prevents food odor and taste
transfer throughout the refrigerator. For dated
products, check code date to ensure freshness.
Leafy vegetables
Remove store wrapping and trim or tear off
bruised and discolored areas. Wash in cold water
and drain. Place in plastic bag or plastic con-
tainer and store in crisper.
Vegetables with skins
(carrots, peppers)
Store in crisper, plastic bags or plastic container.
Fruit
Wash, let dry and store in refrigerator in plastic
bags or crisper. Do not wash or hull berries until
they are ready to use. Sort and keep berries in
their store container in a crisper, or store in a
loosely closed paper bag on a refrigerator shelf.
Eggs
Store without washing in the original carton on
interior shelf.
Milk
Wipe milk cartons. For best storage, place milk
on interior shelf.
16

Butter or margarine
Keep opened butter in covered dish or closed
compartment. When storing an extra supply,
wrap in freezer packaging and freeze.
Cheese
Store in the original wrapping until you are ready
to use it. Once opened, rewrap tightly in plastic
wrap or aluminum foil.
Leftovers
Cover leftovers with plastic wrap or aluminum foil.
Plastic containers with tight lids can also be used.
Meat
Most meat can be stored in original wrapping as
long as it is air and moisture proof. Rewrap if
necessary. See the following chart for storage
times.
TYPE APPROXIMATE TIME
(DAYS)
j -Chicken
1 to2 I
Variety meats 1 to2 I
‘If meat is to be stored longer than the times
given, follow the directions for freezing.
NOTE: Fresh fish and shellfish should be used
the same day as purchased.
Storing frozen food
The freezer section is designed for storage of
commercially frozen food and for freezing food at
home.
NOTE: For further information about preparing
food for freezing, or about freezer storage times,
contact your local Cooperative Extension Service
or check a freezer guide or reliable cookbook
Packaging
The secret of successful freezing is in the
packaging. The way you close and seal the
package must not allow air or moisture in or out.
Packaging done in any other way could cause
food odor and taste transfer throughout the
refrigerator and drying of frozen food.
Packaging recommended for use:
l Rigid plastic containers with tight-fitting lids
l Straight-sided canning/freezing jars
l Heavy-duty aluminum foil
l Plastic-coated paper
l Non-permeable plastic wraps (made from a
Saran film)
Follow package or container instructions for
proper freezing methods.
Do not use:
l Bread wrappers
l Non-polyethylene plastic containers
l Containers without tight lids
l Waxed paper
l Waxed-coated freezer wrap
l Thin, semi-permeable wrap
The use of these wrappings could cause food
odor, taste transfer and drying of frozen food.
Freezing
Do not expect your freezer to quick-freeze any
large quantity of food. Put no more unfrozen food
into the freezer than will freeze within 24 hours.
(No more than 2 to 3 pounds of food per cubic
foot of freezer space.) Leave enough space for
air to circulate around packages. Be careful to
leave enough room at the front so the door can
close tightly.
Storage times will vary according to the quality
of the food, the type of packaging or wrap used
(air and moisture proof), and the storage tem-
perature (which should be O’F [-17.8%]).
17

If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our toll-free telephone number for help or
calling for service, please provide a detailed description of the problem, your appliance’s complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It-could save you the
cost
of a service call.-
PROBLEM
Your refrigerator
will not operate
Unfamiliar
sounds or a
rattlin~ingling
noise
POSSIBLE CAUSE
The power supply cord is not
plugged into a live circuit with
proper voltage.
A household fuse has blown or
circuit breaker tripped.
The Refrigerator Control is not
set correctly.
There is something on top of or
behind the refrigerator.
The sounds are normal.
SOLUTION
Firmly plug power cord into a live circuit
with proper voltage. (See page 5.)
Replace household fuse or reset circuit
breaker.
Set Refrigerator Control to a numbered
setting. (See page 7.)
Remove item from on top of or behind
the refrigerator.
New features on your new refrigerator
make new sounds. (See “Understanding
the sounds you may hear” on page 13.)
There Is water In This is normal in hot, muggy Make sure the refrigerator is level so the
the defrost pan weather. The pan may even be pan does not overflow.
half full.
The light does
not work
The optional ice
maker will not
operate
A household fuse has blown or
circuit breaker tripped.
The power supply cord is not
plugged into a live circuit with
proper voltage.
The bulb is burned out.
The freezer has not had
enough time to get cold.
The signal arm is in the OFF
(up) position.
The water valve is turned off.
Water is not getting to the ice
maker.
Replace household fuse or reset circuit
breaker.
Firmly plug power cord into a live circuit
with proper voltage. (See page 5.)
Replace bulb. (See page 12.)
Allow the freezer time to get cokf-this
could take overnight.
Push signal arm down to the ON
position. (See page 11.)
Turn the water valve on.
Check the water line for clogs or leaks.
The motor
seems to run
too much
The condenser coils are dirty.
It is hot outside or in the room.
Thedoorhasbeenopened
frequently.
A large amount of food has
been put in at one time.
Clean the coils (See page 15.)
On hot days, or if the room is too warm,
the motor naturally runs longer.
Open the door as few times as possible.
The motor will run longer in order to cool
down the interior when food is added.

Remember:
Motor running time depends on different things:
number of door openings, amount of food stored,
temperature of the room, setting of controls, etc.
Your new refrigerator may be larger than your
old one so it has more space to be cooled. It also
has a regular freezer instead of a frozen food
compartment. All this means better refrigeration
and may require more running time than your old
one.
2. If you need assistance ...
Call our toll-free telephone number. Dial free
from anywhere in the U.S.:
l-W044-ROPER
(l -aockI47-6737)
and talk with one of our trained consultants. The
consuftant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service ...
Contact the dealer from whom you purchased the
appliance or the authorized servicer in your area.
For help finding an authorized servicer in your
area, call our toll-free telephone number in Step 2.
4. If you are not satisfied with
how the problem was
solved ...
l Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of inde-
pendent consumer experts that voices con-
sumer views at the highest levels of the major
appliance industry.
Contact MACAP only when the dealer,
authorized servicer and Roper Brand Appliance
warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of your action.
19

ROPER”
Refrigerator Warranty
LENGTH OF WARRANTY
FULL ONE-YEAR WARRANTY
(from date of purchase)
ROPER WILL PAY FOR
Replacement parts and repair labor to correct defects in materi-
als or workmanship. Service must be provided by an authorized
Roper service company.
FULL FIVE-YEAR WARRANTY
(from date of purchase) Replacement parts and repair labor for the sealed refrigeration
system (compreSsor, evaporator, condenser, drier or connecting
tubing) which we find to be defective in materials or workman-
ship. Service must be provided by an authorized Roper service
company.
ROPER WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of your appliance.
2. Instruct you how to use your appliance.
3. Replace house fuses or correct house wiring or plumbing.
4. Replace owner accessible light bulbs.
B. Repairs when appliance is used in other than normal, single-family household use.
C. Pickup and delivery. Your appliance is designed to be repaired in the home.
D. Damage to appliance caused by accident, misuse, fire, flood, acts of God, or use of products not
approved by us.
E. Repairs to parts or systems caused by unauthorized modifications made to the appliance.
S-92
This Roper appliance is warranted by Whirlpool Corporation. Under no circumstances shall it be liable
under this warranty for incidental or consequential damages and all implied warranties are limited to the
same time period stated in the express warranties for Roper Brand Appliances. Some states do not allow
the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not
apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
Outside the United States, a different warranty may apply. For details, please contact your authorized
Roper distributor or military exchange.
If you need sewice, first see the “Assistance or Sewice” section of this book. After checking
“Assistance or Service,” additional help can be found by calling our toll-free telephone number,
l-600-44-ROPER (l-600-447-6737), from anywhere in the U.S.
PART NO. 2163555
0 1883 Wnllpool Corponth Printed In U.SA