Whirlpool Duet Steam WFW9600TW02 User manual

® _®
steam vapeur
FRONT.LOADING
AUTOMATICWASHER
For questions about features, operation/performance,
parts, accessories or service call: 1-800-253-1301
In Canada, call: 1-800-807-6777
or visit our website at www,whirlpool,com or www,whirlpool.ca
LAVEUSE
AUTOMATIQUEA
CHARGEMENTFRONTAL
Au Canada, pour assistance, installation ou service, composez le :
1-800-807-6777
ou visitez notre site Internet h www,whirlpool.ca
Table of Contents/Table des matieres .................. 2
Para obtener acceso al manual de uso y cuidado en espa_ol, o
para obtener informaci6n adicional acerca de su producto, visite:
www.whirlpool.com.
Tenga listo su nOmero de modelo completo. Podra eneontrar el
nOmero de modelo y de serie en la etiqueta ubicada debajo de la
tapa de la lavadora.
Certified to Sanitize
Certifie pour aseptiser
Designed to use only HE High _ _'_-.,dIl_
Efficiency Detergent @
Concue pour I'utilisation d'un
d&tergent haute efficacite ,,R
seulement _vVOO [ M A ]K.K ....
461970240802 /W10158198B

TABLEOFCONTENTS
WASHER SAFETY ......................................................................... 3
iNSTALLATiON REQUIREMENTS ................................................ 4
Tools and Parts ............................................................................ 4
Options ......................................................................................... 4
Location Requirements ................................................................ 5
Drain System ................................................................................ 6
Electrical Requirements ............................................................... 7
iNSTALLATiON iNSTRUCTiONS .................................................. 8
Remove Transport System .......................................................... 8
Connect the inlet Hoses ............................................................... 8
Route the Drain Hose ................................................................... 9
Secure the Drain Hose ................................................................. 9
Level the Washer ........................................................................ 10
Complete Installation ................................................................. 10
FEATURES AND BENEFITS ........................................................ 11
WASHER USE ............................................................................... 12
Starting Your Washer ................................................................. 12
Using the Proper Detergent ....................................................... 12
Using the Dispenser ................................................................... 13
Pausing or Restarting ................................................................. 14
Changing Cycles, Options, and Modifiers ................................. 14
Status Lights .............................................................................. 15
Cycles ......................................................................................... 16
Normal Washer Sounds ............................................................. 17
Options ....................................................................................... 17
Modifiers ..................................................................................... 18
Laundry Guide ............................................................................ 19
LAUNDRY TIPS ............................................................................ 20
Loading ....................................................................................... 20
WASHER CARE ............................................................................ 21
Cleaning Your Washer ............................................................... 21
Water inlet Hoses ....................................................................... 22
Vacation, Storage, and Moving Care......................................... 22
TROUBLESHOOTING .................................................................. 23
ASSISTANCE OR SERVICE ......................................................... 26
in the U.S.A................................................................................ 26
in Canada ................................................................................... 26
Accessories ................................................................................ 26
WAR RANTY .................................................................................. 27
TABLEDESMATI] RES
S_eCURITE DE LA LAVEUSE ........................................................ 29
EXIGENCES D'INSTALLATION ................................................... 30
Outillage et pieces ...................................................................... 30
Options ....................................................................................... 30
Exigences d'emplacement ......................................................... 31
Systeme de vidange ................................................................... 32
Specifications _lectriques .......................................................... 33
iNSTRUCTiONS D'INSTALLATION ............................................. 34
€:limination des accessoires de transport.................................. 34
Raccordement des tuyaux d'alimentation ................................. 34
Acheminement du tuyau de vidange ......................................... 35
Immobilisation du tuyau de vidange .......................................... 35
R_glage de I'aplomb de la laveuse ............................................ 36
Achever I'installation .................................................................. 36
CARACTERISTIQUES ET AVANTAGES ..................................... 37
UTILISATION DE LA LAVEUSE ................................................... 38
Mise en marche de la laveuse.................................................... 38
Utilisation du d_tergent appropri_ ............................................. 38
Utilisation du distributeur ........................................................... 39
Pause ou remise en marche ....................................................... 41
Changement des programmes, options et modificateurs .........41
T_moins lumineux ...................................................................... 41
Programmes ............................................................................... 42
Sons normaux _mis par la laveuse ............................................ 44
Options ....................................................................................... 44
Modificateurs .............................................................................. 45
Guide de lessivage ..................................................................... 46
CONSEILS DE LESSIVAGE .......................................................... 47
Chargement ................................................................................ 47
ENTRETIEN DE LA LAVEUSE ..................................................... 48
Nettoyage de la laveuse ............................................................. 48
Tuyaux d'arriv_e d'eau ............................................................... 49
Precautions _,prendre avant les vacances,
un entreposage ou un d_m_nagement ...................................... 49
DEPAN NAGE................................................................................. 50
ASSISTANCE OU SERVICE ......................................................... 54
Aux €:tats-Unis ............................................................................ 54
Au Canada .................................................................................. 54
Accessoires ................................................................................ 54
GARANTIE ..................................................................................... 55
2

WASHERSAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
[] Read all instructions before using the washer.
[] Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
[] Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
[] Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. Ifthe hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
Before the washer is removed from service or discarded,
remove the door or lid.
mDo not reach into the washer if the drum, tub or agitator is
moving.
mDo not install or store the washer where it will be exposed to
the weather.
mDo not tamper with controls.
mDo not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
mSee "Electrical Requirements" for grounding instructions.
this time. SAVE THESE INSTRUCTIONS

INSTALLATIONREQUIREMENTS
Gather the required tools and parts before starting installation.
The parts supplied are in the washer drum.
Tools needed for connecting the water inlet hoses
[] Pliers (that open to 1%6" [39.5 ram])
[] Flashlight (optional)
Tools needed for installation
[] Open end wrenches 17 mm and 13 mm
[] Level
[] Wood block
[] Ruler or measuring tape
Parts supplied:
A B
A. Drain hose form
B. Inlet hose (2)
C. Inlet hose washer (4)
CC>
D. Transportbolt hole plug (4)
E.Beadedstrap
Alternate Parts
Your installation may require additional parts. Ifyou are interested
in purchasing one of the items listed here, call the toll-free
number on the cover or in the "Assistance or Service" section.
if You Have You Will Need to Buy
Laundry tub or
standpipe taller
than 96" (2.4 m)
Sump pump system (if not already
available)
Overhead sewer Standard 20 gal. (76 L), 30" (76.2 cm) tall
drain tub or utility sink and sump pump
(available from local plumbing suppliers)
Floor drain Siphon break, Part Number 285834;
additional drain hose
Part Number 8318155; and connector kit,
Part Number 285835
Drain hose too 4 ft (1.2 m) drain hose extension kit,
short Part Number 285863
Water faucets 2 longer water fill hoses:
beyond reach of fill 6 ft (1.8 m) Part Number 76314,
hoses 10 ft (3.0 m) Part Number 350008
Pedestal
You have the option of purchasing pedestals of different heights
separately for this washer. You may select a 10" (25.4 cm) or a
15.5" (39.4 cm) pedestal. These pedestals will add to the total
height of the washer for a total height of approximately
48" (121.9 cm) or 53.5" (135.9 cm), respectively.
A B
A. 10" (25.4 cm)pedestal
B. 15.5" (39.4 cm) pedestal
To order, call the dealer from whom you purchased your washer
or refer to the "Assistance or Service" section.
Pedestal Color Part Number
Height
10" (25.4 cm) White WHP1000SQ
10" (25.4 cm) Black WHP1000SB
10" (25.4 cm) Diamond Dust (Silver) WHP1000SU
15.5" (39.4 cm) White XHP1550VW
15.5" (39.4 cm) Black XHP1550VB
15.5" (39.4 cm) Diamond Dust (Silver) XHP1550VU
15.5" (39.4 cm) New Aspen (Green) XHP1550VA
15.5" (39.4 cm) Tuscan Chestnut XHP1550VC
15.5" (39.4 cm) Ocean Sapphire XHP1550VE
15.5" (39.4 cm) Metallic Red XHP1550VF
15.5" (39.4 cm) Oxide XHP1550VJ
15.5" (39.4 cm) Emerald Green XHP1550VP
15.5" (39.4 cm) Burgundy XHP1550VM
Stack Kit
Are you planning to stack your washer and dryer? To do so you
will need to purchase a Stack Kit.
To order, call the dealer from whom you purchased your dryer or
refer to the "Assistance or Service" section. Ask for Part
Number 8541503.
4

Selecting the proper location for your washer improves
performance and minimizes noise and possible washer "walk."
Your washer can be installed under a custom counter, or in a
basement, laundry room, closet, or recessed area. See "Drain
System."
Companion appliance location requirements should also be
considered. Proper installation is your responsibility.
You will need
• A water heater set to deliver 120°F (49°C) water to the
washer.
• A grounded electrical outlet located within 6 ft (1.8 m) of
where the power cord is attached to the back of the washer.
See "Electrical Requirements."
• Hot and cold water faucets located within 4 ft (1.2 m) of the
hot and cold water fill valves, and water pressure of
20-100 psi (137.9-689.6 kPa).
• If you live in a hard water area, use of a water softener is
recommended to control the buildup of scale in the steamer
and other areas of the washer. Over time the buildup of lime
scale may clog the steamer, which will reduce steamer
efficiency and performance. Excessive buildup of scale may
lead to the need for steamer replacement or repair.
• A level floor with a maximum slope of 1" (2.5 cm) under entire
washer. Installing the washer on soft floor surfaces, such as
carpets or surfaces with foam backing, is not recommended.
• A sturdy and solid floor to support the washer with a total
weight (water and load) of 400 Ibs (180 kg).
Do not operate your washer in temperatures below 32°F (O°C).
Some water can remain in the washer and can cause damage in
low temperatures.
Recommended installation spacing for custom
undercounter installation
The dimensions shown are for the recommended spacing.
Custom undercounter installation - Washer only
t
39" rain.
(99.0 cm)
+
1" _ 27"---_- 1"
(2.5 cm) (68.6 cm) (2.5 cm)
Recommended installation spacing for recessed or
closet installation, with or without a pedestal
The dimensions shown are for the recommended spacing.
Recessed area or closet installation
34,,T 48in.2. .
(86.4crn) (310crn2)
24 iR, 2. -
(188crn_)
I1" I_-31V2" ÷1 4"1<--
(2.8crn) (80crn) (10.2crn)
#
A B
_f 3"
(7.8crn)
-T
_f 3"
(7.8crn)
Installation clearances
• The location must be large enough to allow the washer door
to be fully opened.
• Additional spacing should be considered for ease of
installation and servicing.
• Additional clearances might be required for wall, door, and
floor moldings.
• Additional spacing of 1" (2.5 cm) on all sides of the washer is
recommended to reduce noise transfer.
Companion appliance spacing should also be considered.
Washer Dimensions
27"
51" (68.6crn)
(129.5cm)
A. Side view -closet or confined area
B. Closet door with vents
*Min. top and bottom air openings for closet door.
Recessed or closet installation -Washer on pedestal
1" ---> <--- 1"
(2.8crn) (2.8crn)
27"-_
(68.6crn)
A
t
I1"_ 31w'_1 4"1
(2.8cm) (80 crn)(10.2crn)
B
A. Recessed area
B. Side view -closet or confined area
31W'
(80.0cm)

Recommended installation spacing for recessed or
closet installation, with stacked washer and dryer
Thedimensions shown arefor the recommended spacing.
4.8 in.2 *
(310cm2)
T
24 in.2 *
(155cm2)
3"* (7.6 cm)
o
3"* (7.8cm)
,!ii "ii?ii,
_!_i _!_i!!,!
1"* (2.5cm)
*Required spacing
5½"**--_-
(14crn)
6"*(;5.2 cm)
76" _
(193cm)
1" -t_ ._ 27" _
(2.5 cm) (68.6 cm) (2.5ore)
*Required spacing
**For venting out the side, 1" (2.5 cm) spacing is allowed.
Recommended installation spacing for cabinet
installation
openings in the top are required.
". ) 7" (17.8crn)
4_<31V2
The dimensions shown are for the recommended spacing.
For cabinet installation, with a door, the minimum ventilation
8B
1" 1" 27" 1"
(10.2cm) (80.0cm) (2.5cm) (2.5cm) (68.6cm) (2.5cm)
r (22.9cm)
The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
"Tools and Parts."
Standpipe drain system - wall or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of
2" (5 cm). The minimum carry-away capacity can be no less than
17 gal. (64 L)per minute.
The top of the standpipe must be at least 30" (76.2 cm) high and
no higher than 96" (2.4 m) from the bottom of the washer.
T
30"rain.
(76.2cm)
[
B
Laundry tub drain system (view C)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top
of the laundry tub must be at least 30" (76.2 cm) above the floor.
Floor drain system (view D)
The floor drain system requires a siphon break that may be
purchased separately. See "Tools and Parts."
The siphon break must be a minimum of 28" (71 cm) from the
bottom of the washer. Additional hoses might be needed.
C
if!, ..................
28" i_ "_ c: ..... :_
D
6

Electrical Shock Hazard
Plug into agrounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
[] A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical
supply is required. A time-delay fuse or circuit breaker is
recommended. It is recommended that a separate circuit
serving only this appliance be provided.
[] This washer is equipped with a power supply cord having
a 3 prong grounding plug.
[] To minimize possible shock hazard, the cord must be
plugged into a mating, grounded 3 prong outlet, grounded
in accordance with local codes and ordinances. If a mating
outlet is not available, it is the personal responsibility and
obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.
[] If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that
the ground path is adequate.
[] Do not ground to a gas pipe.
[] Check with a qualified electrician if you are not sure the
washer is properly grounded.
[] Do not have a fuse in the neutral or ground circuit.
GROUNDING INSTRUCTIONS
For agrounded, cord-connected washer:
This washer must be grounded. In the event of a malfunction
or breakdown, grounding wilt reduce the risk of electrical
shock by providing a path of least resistance for electric
current. This washer is equipped with a cord having an
equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all local
codes and ordinances.
WARNING: Improper connection of the equipment-
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in
doubt as to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance - if it wilt
not fit the outlet, have a proper outlet installed by a qualified
electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal,
permanent wiring system, or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the appliance.

INSTAL TION INSTRUCTIONS
Excessive Weight Hazard
Use two or more people to move and install washer.
Failure to do so can result in back or other injury.
IMPORTANT: Position the washer so that the rear of the washer
is within approximately 3 ft (90 cm) of its final location.
There are 4 bolts in the rear panel of the washer that support the
suspension system during transportation. These bolts also retain
the power cord inside the washer until the bolts are removed.
1=
2, Using a 13 mm wrench, loosen each of the bolts.
Once the bolt is loose, move it to the center of the hole and
completely pull out the bolt, including the plastic spacer
covering the bolt.
3. Once all 4 bolts are removed, discard bolt and spacers. Then
pull the power cord through the opening of the rear panel and
close the hole with the attached cap.
4. Close the bolt holes with the 4 transport bolt hole plugs.
NOTE: If the washer is to be transported at a later date, call your
local service center. To avoid suspension and structural damage
to your washer, it must be properly set up for relocation by a
certified technician.
1= Insert new flat washers (supplied) into each end of the inlet
hoses. Firmly seat the washers in the couplings.
A B
A. Coupfing
B. Washer
2. Make sure the washer drum is empty.
3. Attach the hose with the red color indicator to the Hot (left)
inlet valve. Attaching the red coupling first makes it easier to
tighten connection with pliers. Screw on coupling by hand
until it is seated on the washer.
4. Attach the hose with the blue color indicator to the Cold
(right) water inlet valve. Screw on coupling by hand until it is
seated on the washer.
5=
6=
7,
8,
//
H. Hot water inlet
C. Cold water inlet
Using pliers, check the tightness of the hose couplings
already attached to the washer.
NOTE: Do not overtighten. Damage to the coupling can
result.
Attach hot water hose to the hot water faucet. Screw on
coupling by hand until it is seated on the washer.
Attach cold water hose to the cold water faucet. Screw on
coupling by hand until it is seated on the washer.
Using pliers, tighten the couplings with an additional
two-thirds turn.
€
NOTE: Do not overtighten. Damage to the coupling can
result.
8

9. Turn on the water faucets and check for leaks.
NOTE: Replace inlet hoses after 5 years of use to reduce the
risk of hose failure. Record hose installation or replacement
dates on the hoses for future reference.
Periodically inspect and replace hoses if bulges, kinks, cuts,
wear, or leaks are found.
Proper routing of the drain hose protects your floors from damage
due to water leakage. Read and follow these instructions.
Remove drain hose from washer cabinet
Gently pull the corrugated drain hose from the shipping clips.
Laundry tub drain or standpipe drain
Connect the drain hose form to the corrugated drain hose.
A B
A. Snapeither end of the drain hose form to the drainhose at
the point where the corrugation begins.
B.Bend drainhoseover drain hose form and snap into place.
To keep drain water from going back into the washer:
• Do not straighten the drain hose, and do not force excess
drain hose into standpipe. Hose should be secure, but loose
enough to provide a gap for air.
• Do not lay excess hose on the bottom of the laundry tub.
Floor drain
You may need additional parts. See Floor drain under "Tools and
Parts."
1.
2. Drape the power cord over the washer top.
Secure the drain hose to the laundry tub leg or standpipe with
the beaded strap provided. (See illustrations A and B.)
A B C
If the washer faucets and the drain standpipe are recessed
(see illustration C), put the hooked end of the drain hose in
the standpipe. Tightly wrap the beaded strap around the
water inlet hoses and the drain hose.
Do not force excess drain hose into the standpipe.

Properlylevelingyourwasheravoidsexcessivenoiseand
vibration.
1. Checkthelevelnessofthewasherbyplacingalevelonthe
topedgeofthewasher,firstsidetoside,thenfronttoback.
\ L
1__/_t ¸_
1. Checktheelectricalrequirements.Besurethatyouhavethe
correctelectricalsupplyandtherecommendedgrounding
method.See"ElectricalRequirements."
2. Checkthatallpartsarenowinstalled.Ifthereisanextrapart,
gobackthroughthestepstoseewhichstepwasskipped.
3. Checkthatyouhaveallofyourtools.
4. Disposeof/recycleallpackagingmaterials.
5. Checkthatthewaterfaucetsareon.
6. Checkforleaksaroundfaucetsandinlethoses.
Ifthewasherisagainstawall,movethewasheroutslightly
beforetippingback.Ifthewasherisnotlevel,firstpropthe
frontwithawoodblockandadjustthefeetasnecessary;
thenpropthebackandadjustfeetasnecessary.Repeatthis
stepuntilwasherislevel.
2. Makesureallfourfeetarestableandrestingonthefloor.
Thencheckthatthewasherisperfectlylevel(usealevel).
3. Afterthewasherislevel,usea17mmopen-endwrenchto
turnthenutsonthefeettightlyagainstthewashercabinet.
IMPORTANT:Allfourfeetmustbetightened.Ifthenutsare
nottightagainstthewashercabinet,thewashermayvibrate.
4. Thewashershouldnotmovefronttoback,sidetoside,or
diagonallywhenpushedonitstopedges.
5. Slidethewashertoitsfinallocation.
6. Confirmthelevelnessofthewasher.
Electrical Shock Hazard
Plug into agrounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
7=
8.
9.
Plug into a grounded 3 prong outlet.
Read "Washer Use."
To test and clean your machine, make sure there are no
clothes in the washer and add one AFFRESH TM tablet to the
washer drum. Select Power, the Clean Washer cycle and then
select START. This cycle will take approximately 67 minutes
to complete. Allow the washer to complete the entire cycle
without interruption.
10