Whirlpool WFW9300VU - Duet Diamond Dust Washer User manual

®
FRONT-LOADING
AUTOMATIC WASHER
Use & Care Guide
For questions about features, operation/performance,
parts, accessories, or service call: 1-800-253-1301
In Canada, call: 1-800-807-6777
or visit our website at
www.whirlpool.com or www.whirlpool.ca
LAVEUSE
AUTOMATIQUE À
CHARGEMENT FRONTAL
Guide d’utilisation et d’entretien
Au Canada, pour assistance, installation ou service, composez le :
1-800-807-6777
ou visitez notre site Internet à
www.whirlpool.ca
Table of Contents/Table des matières .................. 2
Para obtener acceso al manual de uso y cuidado en español, o para
obtener información adicional acerca de su producto, visite:
www.whirlpool.com.
Certified to Sanitize
Certifié pour aseptiser
Designed to use only HE High Efficiency Detergent
Conçue pour l’utilisation d’un détergent haute efficacité
seulement
W10158200B

2
TABLE OF CONTENTS
WASHER SAFETY ...................................................................................... 3
INSTALLATION REQUIREMENTS ............................................................. 4
Tools and Parts......................................................................................... 4
Options...................................................................................................... 4
Location Requirements............................................................................. 5
Drain System............................................................................................. 6
Electrical Requirements............................................................................ 7
INSTALLATION INSTRUCTIONS ............................................................... 7
Remove Transport System....................................................................... 7
Connect the Inlet Hoses ........................................................................... 8
Route the Drain Hose ............................................................................... 8
Secure the Drain Hose..............................................................................9
Level the Washer ...................................................................................... 9
Complete Installation ................................................................................ 9
FEATURES AND BENEFITS ....................................................................... 9
WASHER USE ............................................................................................ 10
Starting Your Washer.............................................................................. 10
Using the Proper Detergent.................................................................... 11
Using the Dispenser................................................................................11
Pausing or Restarting .............................................................................12
Changing Cycles, Options, and Modifiers..............................................12
Status Lights ........................................................................................... 13
Cycles ..................................................................................................... 13
Normal Washer Sounds..........................................................................15
Options....................................................................................................15
Modifiers .................................................................................................15
Laundry Guide ........................................................................................16
LAUNDRY TIPS..........................................................................................16
Loading ................................................................................................... 17
WASHER CARE .........................................................................................17
Cleaning Your Washer............................................................................17
Water Inlet Hoses....................................................................................18
Vacation, Storage, and Moving Care .....................................................18
TROUBLESHOOTING ...............................................................................19
ASSISTANCE OR SERVICE......................................................................22
In the U.S.A............................................................................................. 22
In Canada................................................................................................22
Accessories.............................................................................................22
WARRANTY ...............................................................................................23
TABLE DES MATIÈRES
SÉCURITÉ DE LA LAVEUSE .................................................................... 24
EXIGENCES D'INSTALLATION................................................................ 25
Outillage et pièces .................................................................................. 25
Options ................................................................................................... 25
Exigences d'emplacement ..................................................................... 26
Système de vidange ............................................................................... 27
Spécifications électriques....................................................................... 28
INSTRUCTIONS D'INSTALLATION ......................................................... 29
Élimination des accessoires de transport .............................................. 29
Raccordement des tuyaux d'alimentation ............................................. 29
Acheminement du tuyau de vidange...................................................... 30
Immobilisation du tuyau de vidange ...................................................... 30
Réglage de l'aplomb de la laveuse ........................................................ 30
Achever l'installation............................................................................... 30
CARACTÉRISTIQUES ET AVANTAGES.................................................. 31
UTILISATION DE LA LAVEUSE................................................................ 32
Mise en marche de la laveuse................................................................ 32
Utilisation du détergent approprié.......................................................... 32
Utilisation du distributeur........................................................................ 33
Pause ou remise en marche................................................................... 34
Changement des programmes, options et modificateurs..................... 35
Témoins lumineux................................................................................... 35
Programmes ........................................................................................... 36
Sons normaux émis par la laveuse ........................................................ 38
Options ................................................................................................... 38
Modificateurs .......................................................................................... 38
Guide de lessivage ................................................................................. 39
CONSEILS DE LESSIVAGE ...................................................................... 40
Chargement ............................................................................................ 40
ENTRETIEN DE LA LAVEUSE.................................................................. 41
Nettoyage de la laveuse ......................................................................... 41
Tuyaux d'arrivée d'eau ........................................................................... 42
Précautions à prendre avant les vacances, un entreposage ou un
déménagement....................................................................................... 42
DÉPANNAGE ............................................................................................. 43
ASSISTANCE OU SERVICE...................................................................... 46
Aux États-Unis........................................................................................ 46
Au Canada .............................................................................................. 46
Accessoires............................................................................................. 46
GARANTIE ................................................................................................. 47

3
WASHER SAFETY
You
You can be killed or seriously injured if you don't immediately
can be killed or seriously injured if you don't follow
All safety messageswill tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructionsare not followed.
Your safety and the safety of others are very important.
We have provided many important safety messagesin thismanual and on your appliance. Alwaysread and obey all safety
messages.
Thisisthe safety alert symbol.
Thissymbol alertsyou to potential hazardsthat can kill or hurt you and others.
All safety messageswill follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These wordsmean:
follow instructions.
instructions.
DANGER
WARNING

4
INSTALLATION REQUIREMENTS
Tools and Parts
Gather the required tools and parts before starting installation.
The parts supplied are in the washer drum.
Tools neededfor connecting the water inlet hoses
■Pliers (that open to 1 9/16" [39.5 mm])
■Flashlight (optional)
Tools neededfor installation
■Open end wrenches 17 mm and 13 mm
■Level
■Wood block
■Ruler or measuring tape
NOTE: Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Record hose installation or replacement dates for
future reference.
Parts supplied:
AB
C
DE
A. Drain hose form
B. Inlet hose (2)
C. Inlet hose washer (4)
D. Transport bolt hole plug (4)
E. Beaded strap
Alternate Parts
Your installation may require additional parts. If you are interested
in purchasing one of the items listed here, call the toll-free number
on the cover or in the “Assistance or Service” section.
If You Have You Will Needto Buy
Laundry tub or
standpipe taller
than 96" (2.4 m)
Sump pump system (if not already
available)
Overhead sewer Standard 20 gal. (76 L), 30" (762 mm) tall
drain tub or utility sink and sump pump
(available from local plumbing suppliers)
Floor drain Siphon break, Part Number 285834;
additional drain hose
Part Number 8318155; and connector
kit, Part Number 285835
Drain hose too
short 4 ft (1.2 m) drain hose extension kit, Part Number 285863
Water faucets
beyond reach of fill
hoses
2 longer water fill hoses:
6 ft (1.8 m) Part Number 76314,
10 ft (3.0 m) Part Number 350008
Options
Pedestal
You have the option of purchasing pedestals of different heights
separately for this washer. You may select a 10" (254 mm) or a
15.5" (394 mm) pedestal. These pedestals will add to the total
height of the washer for a total height of approximately
48" (1219 mm) or 53.5" (1359 mm).
AB
A. 10" (254 mm) pedestal
B. 15.5" (394 mm) pedestal
To order, call the dealer from whom you purchased your washer or
refer to the “Assistance or Service” section.
Pedestal
Height Color Part Number
10" (254 mm) White WHP1000SQ
10" (254 mm) Black WHP1000SB
10" (254 mm) Diamond Dust (Silver) WHP1000SU
15.5" (394 mm) White XHP1550VW
15.5" (394 mm) Black XHP1550VB
15.5" (394 mm) Diamond Dust (Silver) XHP1550VU
15.5" (394 mm) New Aspen (Light Green) XHP1550VA
15.5" (394 mm) Tuscan Chestnut XHP1550VC
15.5" (394 mm) Ocean Blue XHP1550VE
15.5" (394 mm) Cranberry Red XHP1550VF
Stack Kit
Are you planning to stack your washer and dryer? To do so you
will need to purchase a Stack Kit.
To order, call the dealer from whom you purchased your dryer or
refer to the “Assistance or Service” section. Ask for Part
Number 8541503.

5
Location Requirements
Selecting the proper location for your washer improves
performance and minimizes noise and possible washer “walk.”
Your washer can be installed under a custom counter, or in a
basement, laundry room, closet, or recessed area. See “Drain
System.”
Companion appliance location requirements should also be
considered. Proper installation is your responsibility.
You will need
■A water heater set to deliver 120°F (49°C) water to the washer.
■A grounded electrical outlet located within 6 ft (1.8 m) of
where the power cord is attached to the back of the washer.
See “Electrical Requirements.”
■Hot and cold water faucets located within 4 ft (1.2 m) of the
hot and cold water fill valves, and water pressure of
20-100 psi (137.9-689.6 kPa).
■A level floor with a maximum slope of 1" (25 mm) under entire
washer. Installing the washer on soft floor surfaces, such as
carpets or surfaces with foam backing, is not recommended.
■A sturdy and solid floor to support the washer with a total
weight (water and load) of 400 lbs (180 kg).
Do not operate your washer in temperatures below 32°F (0°C).
Some water can remain in the washer and can cause damage in
low temperatures.
Installation clearances
■The location must be large enough to allow the washer door to
be fully opened.
■Additional spacing should be considered for ease of
installation and servicing.
■Additional clearances might be required for wall, door, and
floor moldings.
■Additional spacing of 1" (25 mm) on all sides of the washer is
recommended to reduce noise transfer.
■Companion appliance spacing should also be considered.
Washer Dimensions
27"
(686 mm)
51"
(1295 mm)
38"
(965 mm)
31½"
(800 mm)
Recommendedinstallation spacing for custom undercounter
installation
The dimensions shown are for the recommended spacing.
Custom undercounter installation - Washer only
1"
(25 mm )
1"
(25 mm)
39"min.
(990 mm)
27"
(686 mm)
Recommendedinstallation spacing for recessedor closet
installation, with or without a pedestal
The dimensions shown are for the recommended spacing.
Recessedarea or closet installation
34"
(864 mm)
AB
3"
(76 mm)
3"
(76 mm)
48 in.
2
*
(310 cm
2
)
24 in.
2
*
(155 cm
2
)
1"
(25 mm) 4"
(102 mm)
31½"
(800 mm)
A. Side view - closet or confined area
B. Closet door with vents
*Min. top and bottom air openings for closet door.
Recessedor closet installation - Washer on pedestal
1"
(25 mm) 31½"
(800 mm)
1"
(25 mm) 1"
(25 mm)
27"
(686 mm) 4" (102 mm)
18"min.
(457 mm)
AB
A. Recessed area
B. Side view - closet or confined area

6
Recommendedinstallation spacing for recessedor closet
installation, with stackedwasher anddryer
The dimensions shown are for the recommended spacing.
48 in.
2
*
(310 cm
2
)
3"* (76 mm)
3"* (76 mm)
1"* (25 mm)
24 in.
2
*
(155 cm
2
)
*Required spacing
6"* (152 mm)
76"
(1930 mm)
27"
(686 mm)
1"
(25 mm)
1"
(25 mm)
5½"**
(140 mm)
*Required spacing
**For venting out the side, 1" (25 mm) spacing is allowed.
Recommendedinstallation spacing for cabinet installation
■The dimensions shown are for the recommended spacing.
■For cabinet installation, with a door, the minimum ventilation
openings in the top are required.
7"(178 mm)
9"
(229 mm)
7"(178 mm)
4"
(102 mm) 31½" (800 mm) 27" (686 mm)
1"
(25 mm) 1" (25 mm) 1" (25 mm)
Drain System
The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
“Tools and Parts.”
Standpipe drain system - wall or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of
2" (50 mm). The minimum carry-away capacity can be no less
than 17 gal. (64 L) per minute.
The top of the standpipe must be at least 30" (762 mm) high and
no higher than 96" (2.4 m) from the bottom of the washer.
30"min.
(762 mm)
AB
Laundry tubdrain system (view C)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top
of the laundry tub must be at least 30" (762 mm) above the floor.
Floor drain system (view D)
The floor drain system requires a siphon break that may be
purchased separately. See “Tools and Parts.”
The siphon break must be a minimum of 28" (710 mm) from the
bottom of the washer. Additional hoses might be needed.
CD
30"min.
(762 mm)
28"min.
(710 mm)

7
Electrical Requirements
Electrical Shock Hazard
Pluginto a grounded 3prongoutlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
re, or electrical shock.
WARNING
■A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical
supply is required. A time-delay fuse or circuit breaker is
recommended. It is recommended that a separate circuit
serving only this appliance be provided.
■This washer is equipped with a power supply cord having a
3 prong ground plug.
■To minimize possible shock hazard, the cord must be plugged
into a mating, 3 prong, ground-type outlet, grounded in
accordance with local codes and ordinances. If a mating
outlet is not available, it is the personal responsibility and
obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.
■If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the
ground path is adequate.
■Do not ground to a gas pipe.
■Check with a qualified electrician if you are not sure the
washer is properly grounded.
■Do not have a fuse in the neutral or ground circuit.
INSTALLATION INSTRUCTIONS
Remove Transport System
WARNING
Excessive Weight Hazard
Use two or more people to move and install washer.
Failure to do so can result in back or other injury.
IMPORTANT: Position the washer so that the rear of the washer is
within approximately 3 ft (900 mm) of its final location.
There are 4 bolts in the rear panel of the washer that support the
suspension system during transportation. These bolts also retain
the power cord inside the washer until the bolts are removed.
1. Using a 13 mm wrench, loosen each of the bolts.

8
2. Once the bolt is loose, move it to the center of the hole and
completely pull out the bolt, including the plastic spacer
covering the bolt.
3. Once all 4 bolts are removed discard bolt and spacers. Then
pull the power cord through the opening of the rear panel and
close the hole with the attached cap.
4. Close the bolt holes with the 4 transport bolt hole plugs.
NOTE: If the washer is to be transported at a later date, call your
local service center. To avoid suspension and structural damage
to your washer, it must be properly set up for relocation by a
certified technician.
Connect the Inlet Hoses
1. Insert new flat washers (supplied) into each end of the inlet
hoses. Firmly seat the washers in the couplings.
AB
A. Coupling
B. Washer
2. Make sure the washer drum is empty.
3. Attach the hose with the red color indicator to the Hot (left)
inlet valve. Attaching the red coupling first makes it easier to
tighten connection with pliers. Screw on coupling by hand
until it is seated on the washer.
4. Attach the hose with the blue color indicator to the Cold (right)
water inlet valve. Screw on coupling by hand until it is seated
on the washer.
HC
H. Hot water inlet
C. Cold water inlet
5. Using pliers, check the tightness of the hose couplings
already attached to the washer.
NOTE: Do not overtighten. Damage to the coupling can result.
6. Attach hot water hose to the hot water faucet. Screw on
coupling by hand until it is seated on the washer.
7. Attach cold water hose to the cold water faucet. Screw on
coupling by hand until it is seated on the washer.
8. Using pliers, tighten the couplings with an additional
two-thirds turn.
NOTE: Do not overtighten. Damage to the coupling can result.
9. Turn on the water faucets and check for leaks.
NOTE: Replace inlet hoses after 5 years of use to reduce the
risk of hose failure. Record hose installation or replacement
dates on the hoses for future reference.
Periodically inspect and replace hoses if bulges, kinks, cuts,
wear, or leaks are found.
Route the Drain Hose
Proper routing of the drain hose protects your floors from damage
due to water leakage. Read and follow these instructions.
Remove drain hose from washer cabinet
Gently pull the corrugated drain hose from the shipping clips.
Laundry tubdrain or standpipe drain
Connect the drain hose form to the corrugated drain hose.
AB
A. Snap either end of the drain hose form to the drain hose at
the point where the corrugation begins.
B. Bend drain hose over drain hose form and snap into place.
To keep drain water from going back into the washer:
■Do not straighten the drain hose, and do not force excess
drain hose into standpipe. Hose should be secure, but loose
enough to provide a gap for air.
■Do not lay excess hose on the bottom of the laundry tub.
Floor drain
You may need additional parts. See Floor drain under “Tools and
Parts.”

9
Secure the Drain Hose
1. Drape the power cord over the washer top.
2. Secure the drain hose to the laundry tub leg or standpipe with
the beaded strap provided. (See illustrations A and B.)
ABC
If the washer faucets and the drain standpipe are recessed
(see illustration C), put the hooked end of the drain hose in the
standpipe. Tightly wrap the beaded strap around the water
inlet hoses and the drain hose.
Do not force excess drain hose into the standpipe.
Level the Washer
Properly leveling your washer avoids excessive noise and
vibration.
1. Check the levelness of the washer by placing a level on the
top edge of the washer, first side to side, then front to back.
If the washer is against a wall, move the washer out slightly
before tipping back. If the washer is not level, first prop the
front with a wood block and adjust the feet as necessary; then
prop the back and adjust feet as necessary. Repeat this step
until washer is level.
2. Make sure all four feet are stable and resting on the floor. Then
check that the washer is perfectly level (use a level).
3. After the washer is level, use a 17 mm open-end wrench to
turn the nuts on the feet tightly against the washer cabinet.
IMPORTANT: All four feet must be tightened. If the nuts are
not tight against the washer cabinet, the washer may vibrate.
4. The washer should not move front to back, side to side, or
diagonally when pushed on its top edges.
5. Slide the washer to its final location.
6. Confirm the levelness of the washer.
Complete Installation
1. Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding
method. See “Electrical Requirements.”
2. Check that all parts are now installed. If there is an extra part,
go back through the steps to see which step was skipped.
3. Check that you have all of your tools.
4. Dispose of/recycle all packaging materials.
5. Check that the water faucets are on.
6. Check for leaks around faucets and inlet hoses.
Electrical Shock Hazard
Pluginto a grounded 3prongoutlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
re, or electrical shock.
WARNING
7. Plug into a grounded 3 prong outlet.
8. Read “Washer Use.”
9. To test and clean your machine, make sure there are no
clothes in the washer and add one AFFRESH™ tablet to the
washer drum. Select Power, the Clean Washer cycle and then
select START. This cycle will take approximately 50 minutes to
complete. Allow the washer to complete the entire cycle
without interruption.
FEATURES AND BENEFITS
Electronic Controls
Flexible electronic controls are easy to use whether you are a
beginner or an expert.
Smart Dispensers
The Smart Dispensers make your washer truly automatic. This
washer provides a three-compartment dispenser which includes
separate compartments for main wash detergent, fabric softener,
and bleach. The dispenser has large pour zones. The dispenser is
self-cleaning, and can be easily removed. Laundry products are
diluted with fresh water and added to the load at the proper time
in the wash cycle.
Auto Water Level
This washer automatically adjusts water level for optimal cleaning
and rinsing performance. Two sensors determine load size, load
composition, and suds level, then the sensors adjust the water
level to the proper setting. This eliminates guesswork. The water
level is just right for every wash load size.
Larger LoadSize
Since there is no agitator, you can wash larger, bulkier items such
as a king-sized bedspread. You are also able to wash more
clothes at one time, which means fewer loads.
Stainless Steel Drum
The stainless steel drum eliminates corrosion and enables higher
spin speeds for more water extraction, helping to reduce drying
time compared to traditional top-load washers.
High-Efficiency Wash System
Your new front-loading, high-efficiency washer saves time with
fewer, larger loads. It also lowers your water and energy bills by
helping conserve resources.

10
Spin Speeds
This washer automatically selects the spin speed based on the
cycle selected. This factory setting can be changed, however. This
washer offers up to five different spin speed choices.
Heating Element
This washer has a heating element that automatically heats the
water to the optimal temperature on select cycles. This enables
stepped cleaning, a process in which warm water is brought in
and mixed with detergent first, then the water is heated. Stepped
cleaning starts the wash cycle with warm water to remove stains
(such as blood and grass).
6th Sense™ Technology
Intuitive intelligence “knows every load” determining load sizes,
water levels and how much cleaning time is needed.
Add A Garment
When this option is available at the beginning of the cycle, the
Add A Garment Status Light will glow for the first 8 minutes. This
washer allows an 8-minute period in which other garments may
be added to a load.
Direct Injection Wash System
This washer channels 100% of the water through the dispensers
to assure thorough rinse-out and mixture of all the laundry
products before they touch any garments. The water is then
sprayed from the top front onto the center of the load, providing
even distribution and optimum cleaning performance. It is normal
for small amounts of water to remain in the dispensers when the
wash cycle is complete.
Efficient Detergent System with Anti-Escape Valve
This washer has a specially designed valve that closes during the
wash portion of the cycle so that 100% of the water and detergent
mixture is used on the load. The Efficient Detergent System
ensures that no water or detergent is wasted.
6-Point Suspension System
Shock absorbers, 2 springs and electronic controls are specially
designed to help redistribute the load automatically and minimize
movement of the wash drum during the spin cycle. The 6-Point
Suspension System reduces the amount of force transmitted to
the floor by the washer, resulting in reduced noise, and vibration.
WASHER USE
NOTE: The panel shown above may be different from that of your model.
Starting Your Washer
WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS before
operating this appliance.
The following is a guide to using your washer. Please refer to
specific sections of this manual for more detailed information.
Do not store laundry products on the top surface of this washer.
Vibration is normal during operation.