Whirlpool WFW9600TA - Duet Steam - 27in Front-Load... User manual

FRONT-LOADING
AUTOMATIC WASHER
Use & Care Guide
For questions about features, operation/performance,
parts, accessories or service call: 1-800-253-1301
In Canada, call: 1-800-807-6777
or visit our website at www.whirlpool.com or www.whirlpool.ca
LAVEUSE
AUTOMATIQUE À
CHARGEMENT FRONTAL
Guide d’utilisation et d’entretien
Au Canada, pour assistance, installationouservice, composez le :
1-800-807-6777
ou visitez notre siteInternet àwww.whirlpool.ca
Table of Contents/Table des matières .................. 2
461970240802 / W10158198B
®
®®
Para obtener acceso al manual deusoy cuidado en español, o
para obtener información adicional acerca de su producto, visite:
www.whirlpool.com.
Tenga listo sunúmero de modelocompleto. Podrá encontrar el
número de modelo y de serie en la etiqueta ubicada debajo de la
tapa de la lavadora.
Designed to use only HE High
Efficiency Detergent
Conçue pour l’utilisation d’un
détergent haute efficacité
seulement
Certified to Sanitize
Certifié pour aseptiser

2
TABLE OF CONTENTS
WASHER SAFETY .........................................................................3
INSTALLATION REQUIREMENTS ................................................4
Tools and Parts ............................................................................4
Options.........................................................................................4
Location Requirements................................................................5
Drain System................................................................................6
Electrical Requirements ...............................................................7
INSTALLATION INSTRUCTIONS ..................................................8
Remove Transport System ..........................................................8
Connect the Inlet Hoses...............................................................8
Route theDrain Hose...................................................................9
Secure theDrain Hose.................................................................9
Level the Washer........................................................................10
Complete Installation .................................................................10
FEATURES AND BENEFITS ........................................................11
WASHER USE...............................................................................12
Starting Your Washer.................................................................12
Using theProper Detergent .......................................................12
Using theDispenser...................................................................13
Pausing or Restarting.................................................................14
Changing Cycles, Options, and Modifiers.................................14
Status Lights ..............................................................................15
Cycles.........................................................................................16
Normal Washer Sounds.............................................................17
Options.......................................................................................17
Modifiers.....................................................................................18
Laundry Guide............................................................................19
LAUNDRY TIPS............................................................................20
Loading.......................................................................................20
WASHER CARE ............................................................................21
Cleaning Your Washer ...............................................................21
Water Inlet Hoses.......................................................................22
Vacation, Storage, and Moving Care.........................................22
TROUBLESHOOTING ..................................................................23
ASSISTANCE OR SERVICE.........................................................26
In theU.S.A................................................................................26
In Canada ...................................................................................26
Accessories................................................................................26
WARRANTY ..................................................................................27
TABLE DES MATIÈRES
SÉCURITÉ DE LA LAVEUSE........................................................29
EXIGENCES D'INSTALLATION ...................................................30
Outillage et pièces......................................................................30
Options .......................................................................................30
Exigences d'emplacement.........................................................31
Système de vidange...................................................................32
Spécifications électriques ..........................................................33
INSTRUCTIONS D'INSTALLATION.............................................34
Élimination des accessoires de transport..................................34
Raccordement des tuyaux d'alimentation.................................34
Acheminement du tuyau de vidange.........................................35
Immobilisation du tuyau de vidange..........................................35
Réglage de l'aplomb de la laveuse............................................36
Achever l'installation..................................................................36
CARACTÉRISTIQUES ET AVANTAGES.....................................37
UTILISATION DE LA LAVEUSE...................................................38
Mise en marche de la laveuse....................................................38
Utilisation du détergent approprié .............................................38
Utilisation du distributeur ...........................................................39
Pause ou remise en marche.......................................................41
Changement des programmes, options et modificateurs.........41
Témoinslumineux ......................................................................41
Programmes...............................................................................42
Sons normaux émis par la laveuse............................................44
Options .......................................................................................44
Modificateurs..............................................................................45
Guide de lessivage.....................................................................46
CONSEILS DE LESSIVAGE..........................................................47
Chargement................................................................................47
ENTRETIEN DE LA LAVEUSE .....................................................48
Nettoyage de lalaveuse.............................................................48
Tuyaux d'arrivée d'eau...............................................................49
Précautions à prendre avant les vacances,
un entreposage ou un déménagement......................................49
DÉPANNAGE.................................................................................50
ASSISTANCE OU SERVICE.........................................................54
Aux États-Unis............................................................................54
Au Canada..................................................................................54
Accessoires ................................................................................54
GARANTIE.....................................................................................55

3
WASHER SAFETY
You can be killed or seriously injured if you don't immediately
You can be killed or seriously injured if you don't follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
■ Read all instructions before using the washer.
■Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
■Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
■Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.
■Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
■Before the washer is removed from service or discarded,
remove the door or lid.
■Do not reach into the washer if the drum, tub or agitator is
moving.
■Do not install or store the washer where it will be exposed to
the weather.
■Do not tamper with controls.
■Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
■See “Electrical Requirements” for grounding instructions.
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:

4
INSTALLATION REQUIREMENTS
Tools and Parts
Gather the required tools and parts before starting installation.
The parts supplied are in the washer drum.
Tools needed for connecting the water inlet hoses
Pliers (that open to 1 " [39.5 mm])
Flashlight (optional)
Tools needed for installation
Open end wrenches 17 mm and 13 mm
Level
Wood block
Ruler or measuring tape
Parts supplied:
Alternate Parts
Your installation may require additional parts. If you are interested
in purchasing one of the items listed here, call the toll-free
number on the cover or in the “Assistance or Service” section.
Options
Pedestal
You have the option of purchasing pedestals of different heights
separately for this washer. You may select a 10" (25.4 cm) or a
15.5" (39.4 cm) pedestal. These pedestals will add to the total
height of the washer for a total height of approximately
48" (121.9 cm) or 53.5" (135.9 cm), respectively.
To order, call the dealer from whom you purchased your washer
or refer to the “Assistance or Service” section.
Stack Kit
Are you planning to stack your washer and dryer? To do so you
will need to purchase a Stack Kit.
To order, call the dealer from whom you purchased your dryer or
refer to the “Assistance or Service” section. Ask for Part
Number 8541503.
A. Drain hose form
B. Inlet hose (2)
C. Inlet hose washer (4)
D. Transport bolt hole plug (4)
E. Beaded strap
If You Have You Will Need to Buy
Laundry tub or
standpipe taller
than 96" (2.4 m)
Sump pump system (if not already
available)
Overhead sewer Standard 20 gal. (76 L), 30" (76.2 cm) tall
drain tub or utility sink and sump pump
(available from local plumbing suppliers)
Floor drain Siphon break, Part Number 285834;
additional drain hose
Part Number 8318155; and connector kit,
Part Number 285835
Drain hose too
short 4 ft (1.2 m) drain hose extension kit, Part Number 285863
Water faucets
beyond reach of fill
hoses
2 longer water fill hoses:
6 ft (1.8 m) Part Number 76314,
10 ft (3.0 m) Part Number 350008
BA
C
D E
A. 10" (25.4 cm) pedestal
B. 15.5" (39.4 cm) pedestal
Pedestal
Height rebmuNtraProloC
A B
10" (25.4 cm) White WHP1000SQ
15.5" (39.4 cm) White XHP1550VW
15.5" (39.4 cm) Tuscan Chestnut XHP1550VC
10" (25.4 cm) Black WHP1000SB
10" (25.4 cm) Diamond Dust (Silver) WHP1000SU
15.5" (39.4 cm) Black XHP1550VB
15.5" (39.4 cm) Diamond Dust (Silver) XHP1550VU
15.5" (39.4 cm) New Aspen (Green) XHP1550VA
15.5" (39.4 cm) Ocean Sapphire XHP1550VE
15.5" (39.4 cm) Burgundy XHP1550VM
15.5" (39.4 cm) Metallic Red XHP1550VF
15.5" (39.4 cm) Oxide XHP1550VJ
15.5" (39.4 cm) Emerald Green XHP1550VP
9⁄16

5
Location Requirements
Selecting the proper location for your washer improves
performance and minimizes noise and possible washer “walk.”
Your washer can be installed under a custom counter, or in a
basement, laundry room, closet, or recessed area. See “Drain
System.”
Companion appliance location requirements should also be
considered. Proper installation is your responsibility.
You will need
■A water heater set to deliver 120°F (49°C) water to the
washer.
■A grounded electrical outlet located within 6 ft (1.8 m) of
where the power cord is attached to the back of the washer.
See “Electrical Requirements.”
■Hot and cold water faucets located within 4 ft (1.2 m) of the
hot and cold water fill valves, and water pressure of
20-100 psi (137.9-689.6 kPa).
■If you live in a hard water area, use of a water softener is
recommended to control the buildup of scale in the steamer
and other areas of the washer. Over time the buildup of lime
scale may clog the steamer, which will reduce steamer
efficiency and performance. Excessive buildup of scale may
lead to the need for steamer replacement or repair.
■A level floor with a maximum slope of 1" (2.5 cm) under entire
washer. Installing the washer on soft floor surfaces, such as
carpets or surfaces with foam backing, is not recommended.
■A sturdy and solid floor to support the washer with a total
weight (water and load) of 400 lbs (180 kg).
Do not operate your washer in temperatures below 32°F (0°C).
Some water can remain in the washer and can cause damage in
low temperatures.
Installation clearances
■The location must be large enough to allow the washer door
to be fully opened.
■Additional spacing should be considered for ease of
installation and servicing.
■Additional clearances might be required for wall, door, and
floor moldings.
■Additional spacing of 1" (2.5 cm) on all sides of the washer is
recommended to reduce noise transfer.
■Companion appliance spacing should also be considered.
Washer Dimensions
Recommended installation spacing for custom
undercounter installation
The dimensions shown are for the recommended spacing.
Custom undercounter installation - Washer only
Recommended installation spacing for recessed or
closet installation, with or without a pedestal
The dimensions shown are for the recommended spacing.
Recessed area or closet installation
*Min. top and bottom air openings for closet door.
Recessed or closet installation - Washer on pedestal
27"
(68.6 cm)
51"
(129.5 cm)
38"
(96.5 cm)
31¹⁄₂"
(80.0 cm)
A. Side view - closet or confined area
B. Closet door with vents
A. Recessed area
B. Side view - closet or confined area
1"
(2.5 cm )
1"
(2.5 cm)
39" min.
(99.0 cm)
27"
(68.6 cm)
34"
(86.4 cm)
AB
3"
(7.6 cm)
3"
(7.6 cm)
48 in.
2
*
(310 cm
2
)
24 in.
2
*
(155 cm
2
)
1"
(2.5 cm) 4"
(10.2 cm)
31¹⁄₂"
(80 cm)
1"
(2.5 cm) 31¹⁄₂"
(80 cm)
1"
(2.5 cm) 1"
(2.5 cm)
27"
(68.6 cm) 4" (10.2 cm)
18" min.
(45.7 cm)
AB

6
Recommended installation spacing for recessed or
closet installation, with stacked washer and dryer
The dimensions shown are for the recommended spacing.
*Required spacing
*Required spacing
**For venting out the side, 1" (2.5 cm) spacing is allowed.
Recommended installation spacing for cabinet
installation
■The dimensions shown are for the recommended spacing.
■For cabinet installation, with a door, the minimum ventilation
openings in the top are required.
Drain System
The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
“Tools and Parts.”
Standpipe drain system - wall or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of
2" (5 cm). The minimum carry-away capacity can be no less than
17 gal. (64 L) per minute.
The top of the standpipe must be at least 30" (76.2 cm) high and
no higher than 96" (2.4 m) from the bottom of the washer.
Laundry tub drain system (view C)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top
of the laundry tub must be at least 30" (76.2 cm) above the floor.
Floor drain system (view D)
The floor drain system requires a siphon break that may be
purchased separately. See “Tools and Parts.”
The siphon break must be a minimum of 28" (71 cm) from the
bottom of the washer. Additional hoses might be needed.
48 in.
2
*
(310 cm
2
)
3"* (7.6 cm)
3"* (7.6 cm)
1"* (2.5 cm)
24 in.
2
*
(155 cm
2
)
6"* (15.2 cm)
76"
(193 cm)
27"
(68.6 cm)
1"
(2.5 cm)
1"
(2.5 cm)
5¹⁄₂"**
(14 cm)
7" (17.8 cm)
9"
(22.9 cm)
7" (17.8 cm)
4"
(10.2 cm) 31½" (80.0 cm) 27" (68.6 cm)
1"
(2.5 cm) 1" (2.5 cm) 1" (2.5 cm)
30" min.
(76.2 cm)
AB
CD
30" min.
(76.2 cm)
28" min.
(71 cm)

7
Electrical Requirements
A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical
supply is required. A time-delay fuse or circuit breaker is
recommended. It is recommended that a separate circuit
serving only this appliance be provided.
This washer is equipped with a power supply cord having
a 3 prong grounding plug.
To minimize possible shock hazard, the cord must be
plugged into a mating, grounded 3 prong outlet, grounded
in accordance with local codes and ordinances. If a mating
outlet is not available, it is the personal responsibility and
obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.
If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that
the ground path is adequate.
Do not ground to a gas pipe.
Check with a qualified electrician if you are not sure the
washer is properly grounded.
Do not have a fuse in the neutral or ground circuit.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a malfunction
or breakdown, grounding will reduce the risk of electrical
shock by providing a path of least resistance for electric
current. This washer is equipped with a cord having an
equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all local
codes and ordinances.
WARNING: Improper connection of the equipment-
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in
doubt as to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance – if it will
not fit the outlet, have a proper outlet installed by a qualified
electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal,
permanent wiring system, or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the appliance.

8
INSTALLATION INSTRUCTIONS
Remove Transport System
IMPORTANT: Position the washer so that the rear of the washer
is within approximately 3 ft (90 cm) of its final location.
There are 4 bolts in the rear panel of the washer that support the
suspension system during transportation. These bolts also retain
the power cord inside the washer until the bolts are removed.
1. Using a 13 mm wrench, loosen each of the bolts.
2. Once the bolt is loose, move it to the center of the hole and
completely pull out the bolt, including the plastic spacer
covering the bolt.
3. Once all 4 bolts are removed, discard bolt and spacers. Then
pull the power cord through the opening of the rear panel and
close the hole with the attached cap.
4. Close the bolt holes with the 4 transportbolt hole plugs.
NOTE: If the washer is to be transported at a later date, call your
local service center. To avoid suspension and structural damage
to your washer, it must be properly set up for relocation by a
certified technician.
Connect the Inlet Hoses
1. Insert new flat washers (supplied) into each end of the inlet
hoses. Firmly seat the washers in the couplings.
2. Make sure the washer drum is empty.
3. Attach the hose with the red color indicator to the Hot (left)
inlet valve. Attaching the red coupling first makes it easier to
tighten connection with pliers. Screw on coupling by hand
until it is seated on the washer.
4. Attach the hose with the blue color indicator to the Cold
(right) water inlet valve. Screw on coupling by hand until it is
seated on the washer.
5. Using pliers, check the tightness of the hose couplings
already attached to the washer.
NOTE: Do not overtighten. Damage to the coupling can
result.
6. Attach hot water hose to the hot water faucet. Screw on
coupling by hand until it is seated on the washer.
7. Attach cold water hose to the cold water faucet. Screw on
coupling by hand until it is seated on the washer.
8. Using pliers, tighten the couplings with an additional
two-thirds turn.
NOTE: Do not overtighten. Damage to the coupling can
result.
WARNING
Excessive Weight Hazard
Use two or more people to move and install washer.
Failure to do so can result in back or other injury.
A. Coupling
B. Washer
H. Hot water inlet
C. Cold water inlet
A B
HC

9
9. Turn on the water faucets and check for leaks.
NOTE: Replace inlet hoses after 5 years of use to reduce the
risk of hose failure. Record hose installation or replacement
dates on the hoses for future reference.
Periodically inspect and replace hoses if bulges, kinks, cuts,
wear, or leaks are found.
Route the Drain Hose
Proper routing of the drain hose protects your floors from damage
due to water leakage. Read and follow these instructions.
Remove drain hose from washer cabinet
Gently pull the corrugated drain hose from the shipping clips.
Laundry tub drain or standpipe drain
Connect the drain hose form to the corrugated drain hose.
To keep drain water from going back into the washer:
■Do not straighten the drain hose, and do not force excess
drain hose into standpipe. Hose should be secure, but loose
enough to provide a gap for air.
■Do not lay excess hose on the bottom of the laundry tub.
Floor drain
You may need additional parts. See Floor drain under “Tools and
Parts.”
Secure the Drain Hose
1. Drape the power cord over the washer top.
2. Secure the drain hose to the laundry tub leg or standpipe with
the beaded strap provided. (See illustrations A and B.)
If the washer faucets and the drain standpipe are recessed
(see illustration C), put the hooked end of the drain hose in
the standpipe. Tightly wrap the beaded strap around the
water inlet hoses and the drain hose.
Do not force excess drain hose into the standpipe.
A. Snap either end of the drain hose form to the drain hose at
the point where the corrugation begins.
B. Bend drain hose over drain hose form and snap into place.
AB
AB C

10
Level the Washer
Properly leveling your washer avoids excessive noise and
vibration.
1. Check the levelness of the washer by placing a level on the
top edge of the washer, first side to side, then front to back.
If the washer is against a wall, move the washer out slightly
before tipping back. If the washer is not level, first prop the
front with a wood block and adjust the feet as necessary;
then prop the back and adjust feet as necessary. Repeat this
step until washer is level.
2. Make sure all four feet are stable and resting on the floor.
Then check that the washer is perfectly level (use a level).
3. After the washer is level, use a 17 mm open-end wrench to
turn the nuts on the feet tightly against the washer cabinet.
IMPORTANT: All four feet must be tightened. If the nuts are
not tight against the washer cabinet, the washer may vibrate.
4. The washer should not move front to back, side to side, or
diagonally when pushed on its top edges.
5. Slide the washer to its final location.
6. Confirm the levelness of the washer.
Complete Installation
1. Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding
method. See “Electrical Requirements.”
2. Check that all parts are now installed. If there is an extra part,
go back through the steps to see which step was skipped.
3. Check that you have all of your tools.
4. Dispose of/recycle all packaging materials.
5. Check that the water faucets are on.
6. Check for leaks around faucets and inlet hoses.
7. Plug into a grounded 3 prong outlet.
8. Read “Washer Use.”
9. To test and clean your machine, make sure there are no
clothes in the washer and add one AFFRESH™ tablet to the
washer drum. Select Power, the Clean Washer cycle and then
select START. This cycle will take approximately 67 minutes
to complete. Allow the washer to complete the entire cycle
without interruption.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING