WHITEBOX WB-G604 User manual

UM-NVR-2020-09
User Manual
Network Video Recorder
WhiteBox – Surveillance your way
UM-NVR-2020-09

User Manual – Network Video Recorder
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About this Manual
This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version in the company website.
Please use this user manual under the guidance of professionals.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND OUR COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE,
AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL OUR COMPANY, ITS DIRECTORS,
OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN
CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF OUR COMPANY HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY
AT YOUR OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY
WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN
YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE
CONFORMS THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS
PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his
own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the
EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of
as unsorted municipal waste in the European Union. For proper recycling, return this
product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed
of as unsorted municipal waste in the European Union. See the product documentation
for specific battery information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Applicable Models
This manual is applicable to the models listed in the following table.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Series
Model
WB-G6xx
WB-G604
WB-G608
WB-G616
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will
result in death or serious injury.

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Safety Instructions
⚫Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
⚫In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region. Please refer to technical specifications for detailed
information.
⚫Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to
technical specifications for detailed information.
⚫Do not connect several devices to one power adapter as adapter overload may cause over-
heating or a fire hazard.
⚫Please make sure that the plug is firmly connected to the power socket.
⚫If smoke, odor or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
⚫Ensure unit is installed in a well-ventilated, dust-free environment.
⚫Unit is designed for indoor use only.
⚫Keep all liquids away from the device.
⚫Ensure environmental conditions meet factory specifications.
⚫Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of
dropping it may cause damage to the sensitive electronics within the unit.
⚫Use the device in conjunction with an UPS if possible.
⚫Power down the unit before connecting and disconnecting accessories and peripherals.
⚫A factory recommended HDD should be used for this device.
⚫Improper use or replacement of the battery may result in hazard of explosion. Replace with
the same or equivalent type only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.

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Product Key Features
General
⚫Connectable to network cameras, network dome and encoders.
⚫Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom,
Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that
adopt ONVIF or PSIA protocol.
⚫Connectable to the smart IP cameras.
⚫H.265+/H.265/ H.264+/H.264/MPEG4 video formats
⚫PAL/NTSC adaptive video inputs.
⚫Each channel supports dual-stream.
⚫Up to 8/16/32/64 network cameras can be added according to different models.
⚫Independent configuration for each channel, including resolution, frame rate, bit rate, image
quality, etc.
⚫The quality of the input and output record is configurable.
Local Monitoring
⚫HDMI/VGA1 and HDMI2/VGA2 outputs provided for DS-9600NI and DS-8600NI series NVR.
⚫HDMI and VGA outputs provided for DS-7600NI and DS-7700NI series NVR.
⚫HDMI Video output at up to 4K resolution and VGA video output at up to 2K resolution.
⚫Multiple screen display in live view is supported, and the display sequence of channels is
adjustable.
⚫Live view screen can be switched in group. Manual switch and auto-switch are provided and
the auto-switch interval is configurable.
⚫3D positioning supported by I series NVR in live view.
⚫Configurable main stream and sub-stream for the live view.
⚫Quick setting menu is provided for live view.
⚫POS information overlay on live view by I series NVR.
⚫Motion detection, video tampering, video exception alert and video loss alert functions.
⚫Privacy mask.
⚫Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
⚫Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
⚫Up to 16 SATA hard disks and 1 eSATA disk can be connected for DS-9600NI-I16, up to 8 SATA
hard disks and 1 eSATA disk can be connected for DS-9600NI-I8, DS-8600NI-I8 and DS-8600NI-
K8, 4 SATA hard disks for DS-7700NI, 2 SATA hard disks for DS-7600NI-I2/K2 (/P), and 1 SATA
hard disk for DS-7600NI-K1 (/P) series NVR.
⚫Up to 6TB storage capacity for each disk supported.
⚫Supports 8 network disks (NAS/IP SAN disk).

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⚫Supports S.M.A.R.T. and bad sector detection.
⚫HDD group management.
⚫Supports HDD standby function.
⚫HDD property: redundancy, read-only, read/write (R/W).
⚫HDD quota management; different capacity can be assigned to different channel.
⚫For DS-9600NI-I8 and DS-9600NI-I16 series, RAID0, RAID1, RAID5, RAID6 and RAID 10 are
supported.
⚫Hot-swappable RAID storage scheme, and can be enabled and disabled on your demand. And
16 arrays can be configured.
⚫DS-9600NI-I8, DS-8600NI-I8 and DS-9600NI-I16 series NVR support disk clone to the eSATA
disk.
Recording and Playback
⚫Holiday recording schedule configuration.
⚫Continuous and event video recording parameters.
⚫Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm
VCA, and POS (for I series NVR only).
⚫8 recording time periods with separated recording types.
⚫POS information overlay on image by I series NVR.
⚫Pre-record and post-record for alarm, motion detection for recording, and pre-record time for
schedule and manual recording.
⚫Searching record files and captured pictures by events (alarm input/motion detection).
⚫Tag adding for record files, searching and playing back by tags.
⚫Locking and unlocking record files.
⚫Local redundant recording and capture.
⚫Provide new playback interface with easy and flexible operation.
⚫Searching and playing back record files by channel number, recording type, start time, end
time, etc.
⚫Supports the playback by main stream or sub stream. ( I series NVR)
⚫Smart search for the selected area in the video.
⚫Zooming in when playback.
⚫Reverse playback of multi-channel.
⚫Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when
playback, and locating by dragging the mouse.
⚫Supports thumbnails view and fast view during playback.
⚫Up to 16-ch synchronous playback at 1080p real time.
⚫Supports playback by transcoded stream.

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⚫Manual capture, continuous capture of video images and playback of captured pictures.
⚫Supports enabling H.264+ to ensure high video quality with lowered bitrate.
Backup
⚫Export video data by USB, SATA or eSATA device (for DS-9600NI-I8, DS-8600NI-I8 and DS-
9600NI-I16 only).
⚫Export video clips when playback.
⚫Management and maintenance of backup devices.
⚫Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare
system.
Alarm and Exception
⚫Configurable arming time of alarm input/output.
⚫Alarm for video loss, motion detection, tampering, abnormal signal, video input/output
standard mismatch, illegal login, network disconnected, IP confliction, abnormal
record/capture, HDD error, and HDD full, etc.
⚫POS triggered alarm supported by I series NVR.
⚫VCA detection alarm is supported.
⚫VCA search for face detection, vehicle plate, behavior analysis, people counting and heat map.
⚫Connectable to the thermal network camera. (I series NVR)
⚫Supports the advanced search for fire/ship/temperature/temperature difference detection
triggered alarm and the recorded video files and pictures (I series NVR)
⚫Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email
and alarm output.
⚫Automatic restore when system is abnormal.
Other Local Functions
⚫Operable by front panel, mouse, remote control, or control keyboard.
⚫Three-level user management; admin user is allowed to create many operating accounts and
define their operating permission, which includes the limit to access any channel.
⚫Admin password resetting by exporting/importing the GUID file.
⚫Operation, alarm, exceptions and log recording and searching.
⚫Manually triggering and clearing alarms.
⚫Import and export of device configuration information.
⚫Embedded WEB server.
Development Scalability:
⚫SDK for Windows system.
⚫Source code of application software for demo.
⚫Development support and training for application system.

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TABLE OF CONTENTS
Chapter 1 Introduction.......................................................................................................................12
1.1 Front Panel.......................................................................................................................12
1.1.1 WB-G6xx Series.......................................................................................................12
1.2 IR Remote Control Operations .........................................................................................12
1.3 USB Mouse Operation......................................................................................................17
1.4 Input Method Description................................................................................................18
1.5 Rear Panel ........................................................................................................................19
1.5.1 WB-G6xx Series.......................................................................................................19
Chapter 2 Getting Started ..................................................................................................................21
2.1 Device Startup and Activation..........................................................................................21
2.1.1 Starting Up and Shutting Down the NVR ................................................................21
2.1.2 Activating Your Device.............................................................................................22
2.1.3 Using the Unlock Pattern for Login .........................................................................23
2.1.4 Login and Logout.....................................................................................................26
2.1.5 Resetting Your Password.........................................................................................28
2.2 Using Wizard for Basic Configuration...............................................................................29
2.3 Adding and Connecting the IP Cameras...........................................................................34
2.3.1 Activating the IP Camera.........................................................................................34
2.3.2 Adding the Online IP Cameras ................................................................................35
2.3.3 Editing the Connected IP Cameras and Configuring Customized Protocols ...........39
2.3.4 Editing IP Cameras Connected to the PoE Interfaces..............................................43
2.3.5 Configuring PoE Interface........................................................................................44
Chapter 3 Live View............................................................................................................................46
3.1 Introduction of Live View.................................................................................................46
3.2 Operations in Live View Mode.........................................................................................46
3.3 Front Panel Operation on Live View.................................................................................47
3.3.1 Using the Mouse in Live View.................................................................................48
3.3.2 Using an Auxiliary Monitor .....................................................................................49
3.3.3 Quick Setting Toolbar in Live View Mode ...............................................................49
3.4 Adjusting Live View Settings ............................................................................................52
3.5 Channel-zero Encoding.....................................................................................................54
Chapter 4 PTZ Controls.......................................................................................................................55
4.1 Configuring PTZ Settings ..................................................................................................55
4.2 Setting PTZ Presets, Patrols & Patterns............................................................................56

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4.2.1 Customizing Presets................................................................................................56
4.2.2 Calling Presets .........................................................................................................57
4.2.3 Customizing Patrols.................................................................................................57
4.2.4 Calling Patrols..........................................................................................................58
4.2.5 Customizing Patterns ..............................................................................................59
4.2.6 Calling Patterns .......................................................................................................60
4.2.7 Customizing Linear Scan Limit.................................................................................60
4.2.8 Calling Linear Scan...................................................................................................61
4.2.9 One-touch Park .......................................................................................................62
4.3 PTZ Control Panel.............................................................................................................63
Chapter 5 Recording and Capture Settings........................................................................................65
5.1 Configuring Parameters....................................................................................................65
5.2 Configuring Recording and Capture Schedule .................................................................68
5.3 Configuring Motion Detection Recording and Capture ...................................................72
5.4 Configuring Alarm Triggered Recording and Capture ......................................................73
5.5 Configuring VCA Event Recording ....................................................................................75
5.6 Manual Recording and Continuous Capture....................................................................76
5.7 Configuring Holiday Recording and Capture....................................................................77
5.8 Configuring Redundant Recording and Capture ..............................................................79
5.9 Configuring HDD Group for Recording and Capture........................................................80
5.10 Files Protection...............................................................................................................81
5.10.1 Locking the Recording Files...................................................................................81
5.10.2 Setting HDD Property to Read-only ......................................................................83
Chapter 6 Playback.............................................................................................................................85
6.1 Playing Back Record Files .................................................................................................85
6.1.1 Instant Playback ......................................................................................................85
6.1.2 Playing Back by Normal Search...............................................................................85
6.1.3 Playing back by Smart Search .................................................................................89
6.1.4 Playing Back by Event Search..................................................................................91
6.1.5 Playing Back by Tag .................................................................................................93
6.1.6 Playing Back by Sub-periods ...................................................................................95
6.1.7 Playing Back by System Logs ...................................................................................96
6.1.8 Playing Back External File........................................................................................98
6.1.9 Playing Back Pictures...............................................................................................99
6.2 Auxiliary Functions of Playback......................................................................................100
6.2.1 Playing Back Frame by Frame ...............................................................................100
6.2.2 Thumbnails View...................................................................................................100

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6.2.3 Fast View ...............................................................................................................101
6.2.4 Digital Zoom ..........................................................................................................101
6.2.5 File Management ..................................................................................................102
Chapter 7 Backup .............................................................................................................................103
7.1 Backing up Record Files..................................................................................................103
7.1.1 Quick Export..........................................................................................................103
7.1.2 Backing up by Normal Video/Picture Search ........................................................105
7.1.3 Backing up by Event Search...................................................................................107
7.1.4 Backing up Video Clips or Captured Playback Pictures.........................................108
7.2 Managing Backup Devices..............................................................................................109
7.3 Hot Spare Device Backup ...............................................................................................110
7.3.1 Setting Hot Spare Device.......................................................................................110
7.3.2 Setting Working Device.........................................................................................111
7.3.3 Managing Hot Spare System.................................................................................111
Chapter 8 Alarm Settings .................................................................................................................114
8.1 Setting Motion Detection Alarm....................................................................................114
8.2 Setting Sensor Alarms ....................................................................................................115
8.3 Detecting Video Loss Alarm ...........................................................................................118
8.4 Detecting Video Tampering Alarm .................................................................................119
8.5 Handling Exceptions Alarm ............................................................................................120
8.6 Setting Alarm Response Actions ....................................................................................121
8.7 Triggering or Clearing Alarm Output Manually..............................................................124
Chapter 9 VCA Alarm........................................................................................................................125
9.1 Face Detection................................................................................................................125
9.2 Vehicle Detection ...........................................................................................................126
9.3 Line Crossing Detection..................................................................................................128
9.4 Intrusion Detection ........................................................................................................130
9.5 Region Entrance Detection.............................................................................................131
9.6 Region Exiting Detection................................................................................................132
9.7 Unattended Baggage Detection.....................................................................................133
9.8 Object Removal Detection .............................................................................................133
9.9 Audio Exception Detection.............................................................................................134
9.10 Sudden Scene Change Detection .................................................................................135
9.11 Defocus Detection........................................................................................................135
9.12 PIR Alarm......................................................................................................................135
Chapter 10 VCA Search ....................................................................................................................137

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10.1 Face Search...................................................................................................................137
10.2 Behavior Search............................................................................................................138
10.3 Plate Search..................................................................................................................140
10.4 People Counting...........................................................................................................141
10.5 Heat Map......................................................................................................................142
Chapter 11 Network Settings...........................................................................................................144
11.1 Configuring General Settings .......................................................................................144
11.2 Configuring Advanced Settings ....................................................................................145
11.2.1 Configuring Guarding Vision ...............................................................................145
11.2.2 Configuring DDNS................................................................................................147
11.2.3 Configuring NTP Server.......................................................................................149
11.2.4 Configuring SNMP...............................................................................................149
11.2.5 Configuring More Settings ..................................................................................150
11.2.6 Configuring HTTPS Port.......................................................................................152
11.2.7 Configuring Email................................................................................................153
11.2.8 Configuring NAT ..................................................................................................155
11.2.9 Configuring Virtual Host......................................................................................158
11.3 Checking Network Traffic .............................................................................................159
11.4 Configuring Network Detection ...................................................................................159
11.4.1 Testing Network Delay and Packet Loss..............................................................160
11.4.2 Exporting Network Packet...................................................................................160
11.4.3 Checking the Network Status..............................................................................161
11.4.4 Checking Network Statistics................................................................................162
Chapter 12 HDD Management.........................................................................................................163
12.1 Initializing HDDs ...........................................................................................................163
12.2 Managing Network HDD ..............................................................................................164
12.3 Managing HDD Group..................................................................................................166
12.3.1 Setting HDD Groups ............................................................................................166
12.3.2 Setting HDD Property..........................................................................................167
12.4 Configuring Quota Mode .............................................................................................168
12.5 Checking HDD Status....................................................................................................170
12.6 HDD Detection .............................................................................................................171
12.7 Configuring HDD Error Alarms .....................................................................................173
Chapter 13 Camera Settings.............................................................................................................175
13.1 Configuring OSD Settings .............................................................................................175
13.2 Configuring Privacy Mask.............................................................................................175

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13.3 Configuring Video Parameters .....................................................................................177
Chapter 14 NVR Management and Maintenance............................................................................178
14.1 Viewing System Information........................................................................................178
14.2 Searching & Exporting Log Files...................................................................................178
14.3 Importing/Exporting IP Camera Info............................................................................181
14.4 Importing/Exporting Configuration Files .....................................................................181
14.5 Upgrading System ........................................................................................................182
14.5.1 Upgrading by Local Backup Device .....................................................................182
14.5.2 Upgrading by FTP ................................................................................................182
14.6 Restoring Default Settings............................................................................................183
Chapter 15 Others............................................................................................................................184
15.1 Configuring RS-232 Serial Port.....................................................................................184
15.2 Configuring General Settings .......................................................................................184
15.3 Configuring DST Settings..............................................................................................186
15.4 Configuring More Settings ...........................................................................................186
15.5 Managing User Accounts .............................................................................................187
15.5.1 Adding a User......................................................................................................187
15.5.2 Deleting a User....................................................................................................190
15.5.3 Editing a User ......................................................................................................191
Chapter 16 Appendix .......................................................................................................................193
16.1 Specifications ...............................................................................................................193
16.1.1 WB-G608 and WB-G616......................................................................................193
16.1.2 WB-G604.............................................................................................................195
16.2 Glossary........................................................................................................................197
16.3 Troubleshooting ...........................................................................................................198

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Chapter 1 Introduction
1.1 Front Panel
1.1.1 WB-G6xx Series
WB-G6xx Series
Panel Description
1.2 IR Remote Control Operations
The NVR may also be controlled with the included IR remote control.
Batteries (2×AAA) must be installed before operation.
The IR Remote is set at the factory to control the NVR (using default Device ID# 255) without any
additional steps. Device ID# 255 is the default universal device identification number shared by the
NVRs. You may also pair an IR Remote to a specific NVR by changing the Device ID#, as follows:
Pairing (Enabling) the IR Remote to a Specific NVR (optional)
You can pair an IR Remote to a specific private NVR by creating a user-defined Device ID#. This
feature is useful when using multiple IR Remotes and NVRs.
On the NVR:
Step 1 Go to General > More Settings.
Step 2 Type a number (255 digits maximum) into the Device No. field.
No.
Name
Connections
1
POWER
Turns green when NVR is powered up.
2
HDD
Flickers red when data is being read from or written to HDD.
3
Tx/Rx
Flickers blue when network connection is functioning
properly.
4
USB Interface
Universal Serial Bus (USB) port for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).

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Step 3 On the IR Remote:
Step 4 Press the DEV button.
Step 5 Use the Number buttons to enter the Device ID# that was entered into the NVR.
Step 6 Press Enter button to accept the new Device ID#.
Remote Control
Unpairing (Disabling) an IR Remote from a NVR
To unpair an IR Remote from a NVR so that the unit cannot control any NVR functions, proceed as
follows:
Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory
and it will no longer function with the NVR.
(Re)-enabling the IR Remote requires pairing to a NVR. See “Pairing the IR Remote to a Specific
NVR (optional),” above.
The keys on the remote control closely resemble the ones on the front panel.

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IR Remote Functions
No.
Name
Function Description
1
POWER
ON/OFF
•To Turn Power On:
- If User Has Not Changed the Default NVR Device ID# (255):
1. Press Power On/Off button (1).
- If User Has Changed the NVR Device ID#:
1. Press DEV button.
2. Press Number buttons to enter user-defined Device ID#.
3. Press Enter button.
4. Press Power button to start device.
•To Turn NVR Off:
- If User Is Logged On:
1. Hold Power On/Off button (1) down for five seconds to
display the “Yes/No” verification prompt.
2. Use Up/Down Arrow buttons (12) to highlight desired
selection.
3. Press Enter button (12) to accept selection.
- If User Is Not Logged On:
1. Hold Power On/Off button (1) down for five seconds to
display the user name/password prompt.
2. Press the Enter button (12) to display the on-screen keyboard.
3. Input the user name.
4. Press the Enter button (12) to accept input and dismiss the
on-screen keyboard.
5. Use the Down Arrow button (12) to move to the “Password”
field.
6. Input password (use on-screen keyboard or numeric buttons
(3) for numbers).
7. Press the Enter button (12) to accept input and dismiss the
on-screen keyboard.
8. Press the OK button on the screen to accept input and display
the Yes/No” verification prompt (use Up/Down Arrow buttons
(12) to move between fields)
9. Press Enter button (12) to accept selection.
User name/password prompt depends on NVR is configuration.
See “System Configuration” section.

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No.
Name
Function Description
2
DEV
Enable IR Remote: Press DEV button, enter NVR Device ID# with
number keys, press Enter to pair unit with the NVR
Disable IR Remote: Press DEV button to clear Device ID#; unit will
no longer be paired with the NVR
3
Numerals
Switch to the corresponding channel in Live View or PTZ Control
mode
Input numbers in Edit mode
4
EDIT
Delete characters before cursor
Check the checkbox and select the ON/OFF switch
5
A
Adjust focus in the PTZ Control menu
Switch on-screen keyboards (upper and lower case alphabet,
symbols, and numerals)
6
REC
Enter Manual Record setting menu
Call a PTZ preset by using the numeric buttons in PTZ control
settings
Turn audio on/off in Playback mode
7
PLAY
Go to Playback mode
Auto scan in the PTZ Control menu
8
INFO
Reserved
9
VOIP
Switches between main and spot output
Zooms out the image in PTZ control mode
10
MENU
Return to Main menu (after successful login)
N/A
Show/hide full screen in Playback mode
12
DIRECTION
Navigate between fields and menu items
Use Up/Down buttons to speed up/slow down recorded video,
and Left/Right buttons to advance/rewind 30 secs in Playback
mode
Cycle through channels in Live View mode
Control PTZ camera movement in PTZ control mode

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No.
Name
Function Description
ENTER
Confirm selection in any menu mode
Checks checkbox
Play or pause video in Playback mode
Advance video a single frame in single-frame Playback mode
Stop/start auto switch in auto-switch mode
13
PTZ
Enter PTZ Control mode
14
ESC
Go back to previous screen
N/A
15
RESERVED
Reserved
16
F1
Select all items on a list
N/A
Switch between play and reverse play in Playback mode
17
PTZ Control
Adjust PTZ camera iris, focus, and zoom
18
F2
Cycle through tab pages
Switch between channels in Synchronous Playback mode
Troubleshooting Remote Control:
Make sure you have installed batteries properly in the remote control. And you have to aim the
remote control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to
troubleshoot.
Step 1 Go to Menu > Settings > General > More Settings by operating the front control panel or the
mouse.
Step 2 Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote
controls.
Step 3 Press the DEV button on the remote control.
Step 4 Enter the NVR ID# you set in step 2.
Step 5 Press the ENTER button on the remote.

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If the Status indicator on the front panel turns blue, the remote control is operating properly. If
the Status indicator does not turn blue and there is still no response from the remote, please
check the following:
⚫Batteries are installed correctly and the polarities of the batteries are not reversed.
⚫Batteries are fresh and not out of charge.
⚫IR receiver is not obstructed.
⚫No fluorescent lamp is used nearby
If the remote still can’t function properly, please change a remote and try again, or contact the
device provider.
1.3 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a
USB mouse:
Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
Step 2 The mouse should automatically be detected. If in a rare case that the mouse is not
detected, the possible reason may be that the two devices are not compatible, please refer
to the recommended the device list from your provider.
The operation of the mouse:
Description of the Mouse Control
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-
screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection:
Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-
Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling
down
Live view: Next screen.
Menu: Next item.

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1.4 Input Method Description
Soft Keyboard (1)
Soft Keyboard (2)
Description of the buttons on the soft keyboard:
Table 1-1 Description of the Soft Keyboard Icons
Icon
Description
Icon
Description
…
Number
…
English letter
Lowercase/Uppercas
e
Backspace
Switch the keyboard
Space
Positioning the
cursor
Exit
Symbols
Reserved